574 Claims Adjuster jobs in the United Kingdom

We continue our exciting partnership with an industry leading client who is looking to add 3 additional Claims Adjusters to their growing team.

In this diverse and fast-paced role, you will be responsible for investigating and assessing claims to determine the extent of liability. You will collect and review evidence; inspect and assess damage details; and interview relevant parties, in order to make fair settlement decisions with the claimant.

The ideal candidate will have:

Experience in pet insurance, or travel, motor, or personal accident claims would be desirable but not essential.

Professional and diligent claims experience and a strong understanding of customer service.

Understanding of dealing empathetically with customers.

Positive, diligent, and determined mindset with a drive to succeed and develop.

Experience within a high-volume, results-focused customer service environment.

Experience operating within a regulated industry.

What you'll be doing:

• Investigations and gathering evidence to assess claims and determine liability.
• Negotiating settlements and empathise when dealing with claimants.
• Making recommendations to insurers & liaising with claimants, clients, and third parties.
• Adhere to SLAs and support in data analysis and reporting.
• Maintaining positive internal and external relationships.

Skills Required:

• Excellent communication skills.
• Ability to interpret and communicate terms and conditions
• Ability to deliver outcomes to consumers in a constructive way
• Strong investigative abilities
• Objective decision making
• Ability to negotiate with third parties
• A proactive, problem-solving approach and a positive attitude.

Salary & Benefits:

Salary will be 27,000 plus full company benefits -

• 24 days holiday per year (increasing with service).
• Birthday day off.
• Company pension scheme.
• Excellent Health & Wellbeing programs for all employees.
• Training, Career & Personal Development.
• State of the Art Offices.
• Employee Assistance Program.
• Perk Box with access to lots of discounts and perks.
• This role will be based at our clients' state of the art offices 5 days per week.

• Investigating and assessing insurance claims submitted by policyholders.
• Determining coverage based on policy terms and conditions.
• Negotiating settlements with claimants and their representatives.
• Gathering necessary documentation, statements, and evidence related to claims.
• Maintaining accurate and detailed records of all claim activities and communications.
• Ensuring compliance with all relevant insurance regulations and company policies.
• Communicating effectively with policyholders, claimants, and internal stakeholders.
• Identifying fraudulent claims and escalating them for further investigation.
• Providing excellent customer service throughout the claims process.

• Previous experience in insurance claims handling or a related field.
• Strong understanding of insurance policies and claims procedures.
• Excellent analytical, problem-solving, and decision-making skills.
• Proficiency in negotiation and communication.
• Detail-oriented with strong organizational skills.
• Ability to manage a caseload effectively and meet deadlines.
• Familiarity with claims management software is advantageous.

• Proven experience as a Claims Adjuster or similar role in the insurance industry.
• In-depth knowledge of insurance policies, claims procedures, and relevant legislation.
• Excellent negotiation and conflict-resolution skills.
• Strong analytical and problem-solving abilities.
• Proficiency in using claims management software.
• Ability to work independently and manage a caseload efficiently.
• Excellent written and verbal communication skills.
• High school diploma or equivalent; Bachelor's degree is a plus.
• Relevant industry certifications are advantageous.

• Investigating insurance claims by gathering information, interviewing claimants and witnesses, and reviewing policy details.
• Assessing the extent of liability and determining coverage under the policy terms.
• Calculating claim settlements and negotiating with claimants or their representatives.
• Preparing detailed reports on claim investigations, findings, and recommendations.
• Ensuring compliance with all relevant regulations and company policies.
• Maintaining accurate and up-to-date claim files.
• Liaising with legal counsel, engineers, and other experts as needed.

We continue our exciting partnership with an industry leading client who is looking to add 3 additional Claims Adjusters to their growing team.

In this diverse and fast-paced role, you will be responsible for investigating and assessing claims to determine the extent of liability. You will collect and review evidence; inspect and assess damage details; and interview relevant parties, in order to ma.

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• Investigate insurance claims thoroughly and impartially.
• Evaluate policy coverage and determine the extent of liability.
• Gather and analyze evidence, including accident reports, witness statements, and repair estimates.
• Communicate effectively with policyholders, claimants, and other stakeholders.
• Negotiate settlements within authority limits, ensuring fairness and accuracy.
• Maintain detailed and accurate records of all claim activities and communications.
• Adhere to company policies, procedures, and regulatory requirements.
• Manage a caseload of claims efficiently and prioritize tasks effectively.
• Identify potential fraud and follow established protocols for investigation.
• Ensure timely resolution of claims to enhance customer satisfaction.

• Proven experience as an Insurance Claims Adjuster or in a similar claims handling role.
• Strong knowledge of insurance policies, procedures, and relevant legislation.
• Excellent investigative, analytical, and problem-solving skills.
• Proficiency in claims management software.
• Exceptional communication, negotiation, and interpersonal skills.
• Detail-oriented with strong organizational and time management abilities.
• Ability to work independently and manage a caseload effectively.
• Relevant insurance qualifications (e.g., Cert CII) are preferred.
• Commitment to providing excellent customer service.

• Investigate and assess insurance claims thoroughly.
• Determine coverage and liability based on policy terms and investigation findings.
• Gather evidence, including documentation, statements, and expert reports.
• Negotiate settlements with policyholders and their representatives.
• Process claim payments accurately and efficiently.
• Maintain detailed and accurate records of all claims activity.
• Communicate effectively with clients, providing updates and explanations.
• Ensure compliance with industry regulations and company policies.
• Identify potential fraud indicators and report them accordingly.
• Contribute to the continuous improvement of claims handling processes.

• Proven experience as an Insurance Claims Adjuster or in a similar role.
• Good understanding of insurance policies and claims procedures.
• Strong investigative, analytical, and problem-solving skills.
• Excellent communication, negotiation, and interpersonal skills.
• Proficiency in claims management software.
• Ability to manage a caseload and prioritize effectively.
• Relevant professional qualifications (e.g., CII) are preferred.

• Investigate insurance claims thoroughly to determine liability and coverage.
• Gather evidence, including reports, statements, and documentation.
• Assess the extent of damages or losses and estimate repair or replacement costs.
• Communicate effectively with policyholders, claimants, witnesses, and other stakeholders throughout the claims process.
• Explain policy coverage and claims procedures to clients.
• Negotiate settlements with claimants in accordance with company guidelines and authority levels.
• Ensure all claims are handled promptly, fairly, and in compliance with regulatory requirements.
  
• Maintain accurate and detailed records of all claims activities.
• Identify potential fraud and escalate suspicious claims for further investigation.
• Contribute to the continuous improvement of claims handling processes.

• Proven experience as an Insurance Claims Adjuster or in a related claims handling role.
• Strong understanding of insurance policies and claims procedures.
• Excellent analytical and investigative skills.
• Proficiency in claims management software.
• Strong negotiation and communication skills.
• Ability to work independently and manage a caseload effectively.
• Detail-oriented and organized.
• Relevant industry certifications or licenses are a plus.