42 Claims Adjusters jobs in the United Kingdom

Our client is a leading Lloyd’s Broker that specialises in providing innovative insurance solutions for complex risks on a global basis. They are dedicated to delivering exceptional service and expertise to their clients, which includes providing a top class claims service.

They are looking to recruit a Claims specialist, ideally with exposure to claims emanating from the US (not essential), to carry out the following key responsibilities.

Key Responsibilities:

• Manage and respond to multi-class insurance claims, ensuring timely and accurate processing.
• Collaborate with clients to gather information and documentation necessary for claims assessment.
• Evaluate claims to determine coverage under cyber insurance policies and make recommendations.
• Liaise with legal, underwriting, and risk management teams to resolve claims effectively.
• Stay updated on industry trends and emerging cyber threats to inform claims handling processes.

Required Skills and Qualifications:

• Experience in handling claims within a broker, MGA, or insurance company setting (Ideally multi-class).
• Experience of working with ECF/CLASS.
• Excellent communication and negotiation skills with a customer-focused approach.
• Analytical mindset with strong problem-solving abilities to assess complex claims.
• Relevant professional qualifications or certifications in insurance or risk management are a plus.

Our client is a leading Lloyd’s Broker that specialises in providing innovative insurance solutions for complex risks on a global basis. They are dedicated to delivering exceptional service and expertise to their clients, which includes providing a top class claims service.

They are looking to recruit a Claims specialist, ideally with exposure to claims emanating from the US (not essential), to carry out the following key responsibilities.

Key Responsibilities:

• Manage and respond to multi-class insurance claims, ensuring timely and accurate processing.
• Collaborate with clients to gather information and documentation necessary for claims assessment.
• Evaluate claims to determine coverage under cyber insurance policies and make recommendations.
• Liaise with legal, underwriting, and risk management teams to resolve claims effectively.
• Stay updated on industry trends and emerging cyber threats to inform claims handling processes.

Required Skills and Qualifications:

• Experience in handling claims within a broker, MGA, or insurance company setting (Ideally multi-class).
• Experience of working with ECF/CLASS.
• Excellent communication and negotiation skills with a customer-focused approach.
• Analytical mindset with strong problem-solving abilities to assess complex claims.
• Relevant professional qualifications or certifications in insurance or risk management are a plus.

Our client is a leading Lloyd’s Broker that specialises in providing innovative insurance solutions for complex risks on a global basis. They are dedicated to delivering exceptional service and expertise to their clients, which includes providing a top class claims service.

They are looking to recruit a Claims specialist, ideally with exposure to claims emanating from the US (not essential), to carry out the following key responsibilities.

Key Responsibilities:

• Manage and respond to multi-class insurance claims, ensuring timely and accurate processing.
• Collaborate with clients to gather information and documentation necessary for claims assessment.
• Evaluate claims to determine coverage under cyber insurance policies and make recommendations.
• Liaise with legal, underwriting, and risk management teams to resolve claims effectively.
• Stay updated on industry trends and emerging cyber threats to inform claims handling processes.

Required Skills and Qualifications:

• Experience in handling claims within a broker, MGA, or insurance company setting (Ideally multi-class).
• Experience of working with ECF/CLASS.
• Excellent communication and negotiation skills with a customer-focused approach.
• Analytical mindset with strong problem-solving abilities to assess complex claims.
• Relevant professional qualifications or certifications in insurance or risk management are a plus.

• Manage a caseload of complex product liability claims from initial notification through to settlement.
• Conduct in-depth investigations into the cause, extent, and liability of product-related incidents.
• Interpret policy wordings, endorsements, and exclusions to establish coverage.
• Gather and analyse evidence, including expert reports, technical data, and witness statements.
• Assess and quantify damages, considering potential legal exposure and business impact.
• Negotiate settlements with claimants, their legal representatives, and manufacturers.
• Appoint and manage external legal counsel, technical consultants, and investigators as needed.
• Prepare comprehensive claim reports, detailing findings, liability assessments, and settlement recommendations.
• Ensure all claims handling activities comply with relevant legislation, regulatory requirements, and company procedures.
• Maintain accurate and detailed claim files within the company's claims management system.
• Communicate effectively and proactively with all involved parties, providing clear updates and explanations.
• Identify potential recovery or subrogation opportunities.
• Contribute to the development and refinement of product liability claims handling best practices.
• Stay informed about product safety regulations, industry trends, and emerging risks.
• Uphold the highest standards of professionalism, integrity, and customer service.

• Extensive experience in handling product liability claims, ideally within an insurance or legal context.
• In-depth knowledge of product liability law, tort law, and related regulatory environments.
• Strong analytical, investigative, and problem-solving skills.
• Exceptional negotiation and communication abilities, both written and verbal.
• Proficiency in claims management systems and standard office software.
• Ability to manage complex legal and technical information.
• Demonstrated ability to work autonomously and make sound judgments in a remote setting.
• Professional qualifications in insurance or law (e.g., ACII, Post-Graduate Diploma in Law) are highly advantageous.
• Bachelor's degree in Law, Business, Engineering, or a related field is preferred.
• Experience liaising with manufacturers and international claims.

• Investigate insurance claims by gathering relevant documentation, interviewing claimants and witnesses, and assessing damages.
• Analyze policy coverage to determine the extent of liability and coverage for each claim.
• Accurately estimate the cost of repairs or replacement of damaged property.
• Negotiate settlements with claimants, policyholders, and legal representatives in a professional and timely manner.
• Prepare detailed reports outlining investigation findings, claim assessments, and settlement recommendations.
• Ensure all claims handling activities comply with industry regulations, legal requirements, and company guidelines.
• Maintain accurate and up-to-date claim files in the company's claims management system.
• Provide excellent customer service to all parties involved in the claims process.
• Identify potential fraud indicators and escalate suspicious claims for further investigation.
• Collaborate with underwriters, legal counsel, and other departments as needed to resolve complex claims.

• Investigate, assess, and resolve complex insurance claims in accordance with policy terms and regulatory requirements.
• Communicate effectively and empathetically with policyholders, providing clear explanations of the claims process, coverage, and settlement options.
• Gather necessary documentation, conduct interviews, and obtain evidence to support claim decisions.
• Negotiate fair and equitable settlements with claimants and third-party representatives.
• Identify potential fraudulent claims and escalate them to the appropriate department for further investigation.
• Maintain accurate and detailed claim files, documenting all activities, communications, and decisions.
• Adhere to service level agreements (SLAs) and key performance indicators (KPIs) for claims handling efficiency and customer satisfaction.
• Collaborate with legal counsel, medical professionals, and other experts as needed to facilitate claim resolution.
• Stay informed about changes in insurance legislation, regulations, and industry best practices.
• Mentor and provide guidance to junior claims handlers, sharing expertise and best practices.
• Participate in team meetings and contribute to process improvement initiatives.

• Proven experience in insurance claims handling, with a significant portion focused on complex or specialty claims.
• In-depth knowledge of insurance policies, claims procedures, and relevant legal/regulatory frameworks.
• Excellent analytical, problem-solving, and decision-making skills.
• Exceptional communication, negotiation, and interpersonal skills.
• Ability to manage a diverse caseload efficiently and prioritize tasks effectively in a remote work setting.
• Proficiency in claims management software and Microsoft Office Suite.
• Relevant professional certifications (e.g., ACII, CII) are highly desirable.
• A Bachelor's degree in Business, Law, Finance, or a related field is preferred.
• Demonstrated ability to work independently with minimal supervision, demonstrating initiative and proactivity.
• A commitment to providing outstanding customer service and maintaining high ethical standards.

• Investigate, evaluate, and settle complex insurance claims, ensuring accuracy and fairness.
• Communicate effectively with policyholders, third-party representatives, and internal stakeholders to gather information and provide updates.
• Negotiate settlements within authorized limits, exercising sound judgment and demonstrating strong commercial awareness.
• Prepare detailed reports and documentation, maintaining accurate and up-to-date claim files.
• Identify potential fraudulent claims and escalate them according to established procedures.
• Mentor and provide guidance to junior claims handlers, fostering a culture of continuous improvement.
• Stay abreast of changes in legislation, case law, and industry best practices to ensure continuous compliance and operational excellence.
• Contribute to the development and refinement of claims handling processes and strategies.

• Proven experience in handling a wide range of insurance claims, with a focus on complex cases.
• In-depth knowledge of insurance policies, procedures, and relevant legislation.
• Exceptional negotiation, communication, and interpersonal skills.
• Strong analytical and problem-solving abilities, with a keen eye for detail.
• Proficiency in claims management software and standard office applications.
• Ability to work independently and manage a caseload effectively in a remote environment.
• Relevant professional qualifications (e.g., CII) are highly advantageous.
• A proactive and results-oriented mindset, committed to delivering outstanding customer service.

• Investigate, evaluate, and resolve complex insurance claims across various lines of business, ensuring fair and timely settlements.
• Interpret policy wordings and conditions to determine coverage and liability.
• Communicate effectively with policyholders, claimants, legal representatives, and other parties involved in the claims process.
• Negotiate settlements within established guidelines, aiming for mutually agreeable resolutions.
• Gather and analyze relevant documentation, including accident reports, medical records, repair estimates, and witness statements.
• Identify potential fraudulent claims and escalate for further investigation.
• Ensure compliance with all relevant insurance regulations, company policies, and procedures.
• Maintain accurate and detailed records of all claims activities and communications in the claims management system.
• Provide guidance and mentorship to junior claims handlers.
• Contribute to the continuous improvement of claims handling processes and customer service standards.
• Stay updated on industry best practices, legal changes, and emerging trends in insurance claims.
• Assist in the training of new team members on claims procedures and best practices.

• Bachelor's degree in Business Administration, Finance, Law, or a related field. Professional insurance certifications (e.g., ACII, CIP) are highly desirable.
• Minimum of 5-7 years of progressive experience in insurance claims handling, with a focus on complex or high-value claims.
• In-depth knowledge of insurance policies, procedures, and regulatory frameworks.
• Proven ability to analyze complex situations, make sound judgments, and negotiate effectively.
• Exceptional communication, interpersonal, and conflict resolution skills.
• Strong organizational skills and meticulous attention to detail.
• Proficiency in claims management software and standard office applications.
• Demonstrated ability to work independently and manage a caseload efficiently in a remote environment.
• A commitment to providing excellent customer service and maintaining ethical standards.
• Experience in handling claims within specific sectors (e.g., property, casualty, liability) is an advantage.
• Excellent written and verbal communication skills for clear and professional correspondence.

• Investigate, assess, and settle complex insurance claims.
• Interpret policy terms and conditions to determine coverage.
• Conduct thorough investigations, including gathering evidence and interviewing relevant parties.
• Negotiate settlements with claimants and their representatives.
• Prepare detailed reports and documentation for internal review and legal proceedings.
• Provide technical expertise and guidance to other claims handlers.
• Identify and report potential fraudulent claims.
• Maintain accurate and up-to-date claim records.
• Contribute to the development and refinement of claims handling procedures.
• Build and maintain strong relationships with policyholders, brokers, and legal professionals.

• Proven experience as a Claims Adjuster, preferably with a focus on complex claims.
• In-depth knowledge of insurance policies, claims processes, and relevant legislation.
• Strong analytical, problem-solving, and decision-making skills.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to manage a caseload effectively and meet deadlines.
• Proficiency in claims management software and standard office applications.
• Relevant professional qualifications (e.g., ACII) are a strong advantage.