274 Claims Handlers jobs in the United Kingdom

Insurance Claims Adjuster

MK11 3HQ Milton Keynes, South East £30000 Annually WhatJobs

Posted 2 days ago

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Job Description

full-time
Our client is seeking a diligent and customer-focused Insurance Claims Adjuster to join their busy team in **Milton Keynes, Buckinghamshire, UK**. This hybrid role offers a blend of office-based work and site visits, providing a dynamic and engaging career path. You will be responsible for managing a portfolio of insurance claims from initial notification through to settlement, ensuring fair and efficient resolution for policyholders. The ideal candidate will have a strong understanding of insurance policies, claims investigation procedures, and relevant legislation. Key responsibilities include assessing policy coverage, investigating the circumstances of claims, negotiating settlements, and liaising with policyholders, legal representatives, and other stakeholders. You will be required to conduct thorough investigations, gather evidence, and document all claim activity accurately and comprehensively. This role demands excellent communication, negotiation, and problem-solving skills, as well as a keen eye for detail and a commitment to providing exceptional customer service. The ability to work independently, manage your workload effectively, and make sound judgments under pressure is crucial.
Qualifications:
  • Experience in insurance claims handling or a related field.
  • Knowledge of various insurance product lines (e.g., property, casualty, auto).
  • Understanding of claims investigation techniques and settlement processes.
  • Strong analytical and problem-solving abilities.
  • Excellent communication, negotiation, and interpersonal skills.
  • Proficiency in using claims management software.
  • Ability to manage a caseload efficiently and prioritize tasks.
  • Commitment to customer service and ethical conduct.
  • Full UK driving license and access to a vehicle for site visits.
  • Progress towards or completion of relevant professional qualifications (e.g., CII) is an advantage.
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Insurance Claims Adjuster

PL1 2SR Plymouth, South West £30000 Annually WhatJobs

Posted 2 days ago

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Job Description

full-time
Our client is seeking a dedicated and detail-oriented Insurance Claims Adjuster to join their expanding team, operating primarily from Plymouth, Devon, UK , with the flexibility of remote work. This critical role involves investigating, evaluating, and settling insurance claims efficiently and fairly. The successful candidate will be responsible for communicating with policyholders, witnesses, and other involved parties to gather information, assess damages, and determine liability. You will analyze policy coverage, review documentation, and negotiate settlements in accordance with company guidelines and regulatory standards. The ability to manage a caseload of claims effectively, prioritize tasks, and meet deadlines is essential. This position requires strong interpersonal skills, empathy, and a commitment to providing excellent customer service during what can be a stressful time for clients. You will need to conduct thorough investigations, which may involve site visits (when necessary and safe), expert consultations, and detailed report writing. The role demands a meticulous approach to documentation and a thorough understanding of insurance principles and legal frameworks. Opportunities for professional development and career advancement within the insurance sector are substantial. This role offers the convenience of working from home, providing flexibility and autonomy, while still being part of a supportive and collaborative team environment. Join us in ensuring our clients receive prompt and equitable resolution of their insurance claims.
Responsibilities:
  • Investigate and assess insurance claims promptly and thoroughly.
  • Determine coverage, liability, and damages based on policy terms and investigation findings.
  • Communicate effectively with policyholders, claimants, and other relevant parties.
  • Negotiate settlements within authorized limits.
  • Prepare detailed reports documenting investigation findings and settlement recommendations.
  • Maintain accurate and organized claim files.
  • Adhere to all company policies, procedures, and regulatory requirements.
  • Manage a caseload of claims efficiently and effectively.
  • Identify potential fraud or subrogation opportunities.
Qualifications:
  • Proven experience as a Claims Adjuster or in a similar insurance claims role.
  • Solid understanding of insurance policies, claims investigation, and settlement processes.
  • Excellent communication, negotiation, and interpersonal skills.
  • Strong analytical and problem-solving abilities.
  • Meticulous attention to detail and organizational skills.
  • Ability to work independently and manage time effectively.
  • Proficiency in claims management software.
  • Relevant insurance certifications are a plus.
  • Empathy and customer-centric approach.
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Insurance Claims Adjuster

SR1 1AA Sunderland, North East £30000 Annually WhatJobs

Posted 3 days ago

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Job Description

full-time
Our client is seeking a diligent and thorough Insurance Claims Adjuster to join their established team in **Sunderland, Tyne and Wear, UK**. This role is crucial in managing and settling insurance claims efficiently and fairly. You will be responsible for investigating insurance claims, determining the extent of liability, and negotiating settlements with policyholders. This involves conducting detailed examinations of damages, reviewing policy coverage, and gathering all necessary documentation to make informed decisions.

Key responsibilities include interviewing claimants and witnesses, inspecting damaged property (vehicles, homes, etc.), and coordinating with experts such as engineers or medical professionals when necessary. You will meticulously document all findings, prepare detailed reports, and maintain accurate records of claim progression. A crucial part of the role is to assess the validity of claims against policy terms and conditions, ensuring adherence to regulatory requirements and company guidelines. You will also be responsible for managing your caseload effectively, prioritising tasks to ensure timely resolution of claims and maintaining excellent communication with all parties involved throughout the claims process.

The ideal candidate will possess excellent investigative, analytical, and problem-solving skills. Strong negotiation and communication abilities are essential, as is a keen eye for detail and a commitment to customer service. Previous experience in insurance claims handling or a related field is highly preferred. A good understanding of relevant insurance policies and legal frameworks is advantageous. You should be able to work independently, manage your time effectively, and demonstrate a high level of integrity and professionalism. This position requires a proactive approach and the ability to work under pressure, particularly during peak claim periods. A valid UK driving licence and the willingness to travel to claim sites within the designated area are essential for this role.
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Insurance Claims Adjuster

BD1 1 Bradford, Yorkshire and the Humber £35000 Annually WhatJobs

Posted 4 days ago

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Job Description

full-time
Our client, a leading insurance provider, is seeking a detail-oriented and experienced Insurance Claims Adjuster to join their team in **Bradford, West Yorkshire, UK**. This hybrid role involves investigating, evaluating, and settling insurance claims accurately and efficiently, ensuring compliance with policy terms and regulatory requirements. You will be responsible for managing a caseload of claims, conducting thorough investigations, negotiating settlements, and providing clear communication to policyholders. The ideal candidate will possess strong analytical skills, excellent judgment, and the ability to handle complex cases with empathy and professionalism. You will leverage your expertise to determine liability, assess damages, and facilitate timely claim resolution. This position offers a blend of office-based work and field visits, providing variety and engagement.

Key Responsibilities:
  • Investigate insurance claims by gathering evidence, interviewing claimants and witnesses, and reviewing relevant documentation.
  • Evaluate the extent of damages and determine the validity and coverage of claims based on policy terms.
  • Negotiate settlements with policyholders and/or their representatives in a fair and efficient manner.
  • Prepare detailed reports outlining claim findings, assessments, and recommended settlements.
  • Manage a caseload of claims from initial report to final resolution, ensuring timely processing.
  • Maintain accurate and comprehensive claim files, adhering to company record-keeping standards.
  • Ensure compliance with all relevant insurance regulations and company procedures.
  • Provide clear and empathetic communication to policyholders throughout the claims process.
  • Liaise with legal counsel, repair services, and other third parties as necessary.
  • Identify potential fraudulent claims and escalate them for further investigation.
  • Stay current with industry best practices, policy changes, and relevant legislation.
  • Contribute to process improvements and team development.
Qualifications and Skills:
  • Proven experience as a Claims Adjuster or in a similar insurance claims handling role.
  • Strong understanding of insurance policies, claims investigation techniques, and legal/regulatory frameworks.
  • Excellent analytical, problem-solving, and decision-making abilities.
  • Exceptional negotiation and communication skills, both written and verbal.
  • High level of attention to detail and accuracy.
  • Ability to manage a varied workload and meet deadlines.
  • Proficiency in claims management software and Microsoft Office Suite.
  • Professional certifications (e.g., ACII, CII) are advantageous.
  • Ability to work independently and as part of a collaborative team in a hybrid environment.
  • Strong ethical compass and commitment to fairness.
This role offers a competitive salary, comprehensive benefits, and opportunities for professional growth within a reputable organisation. Join a dedicated team committed to providing exceptional service.
This advertiser has chosen not to accept applicants from your region.

Insurance Claims Adjuster

DE1 1AA Derby, East Midlands £30000 Annually WhatJobs

Posted 6 days ago

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Job Description

full-time
Our client, a reputable insurance provider, is seeking a diligent and customer-focused Insurance Claims Adjuster to join their team. This role requires a strong understanding of insurance policies and claims handling procedures, with a commitment to providing excellent service to policyholders. The successful candidate will be responsible for investigating, evaluating, and negotiating insurance claims, ensuring fair and timely resolution while upholding company standards and regulatory compliance. This is a field-based role requiring regular travel to assess damages and meet with clients.

Responsibilities:
  • Receive, review, and process insurance claims accurately and efficiently.
  • Conduct thorough investigations into the circumstances surrounding insurance claims, gathering necessary evidence and documentation.
  • Interview claimants, witnesses, and other relevant parties to obtain detailed information.
  • Assess the extent of damages or losses covered by the insurance policy, potentially involving site visits to inspect property or vehicles.
  • Determine coverage based on policy terms and conditions, applying them to the specifics of each claim.
  • Negotiate settlements with claimants or their representatives in a fair and professional manner.
  • Maintain detailed and accurate records of all claim activities, communications, and decisions within the claims management system.
  • Ensure compliance with all relevant insurance regulations, company policies, and ethical guidelines.
  • Identify potential cases of fraud and escalate them according to established procedures.
  • Manage a caseload of claims effectively, prioritising workload to meet service level agreements.
  • Communicate clearly and empathetically with policyholders throughout the claims process, providing updates and explanations.
  • Liaise with legal counsel, repair services, and other third parties as required.
Qualifications:
  • Proven experience in claims adjusting or a related role within the insurance industry.
  • Solid understanding of insurance principles, policy wordings, and claims handling best practices.
  • Excellent investigative, analytical, and negotiation skills.
  • Strong communication and interpersonal skills, with the ability to build rapport and manage difficult conversations.
  • Proficiency in using claims management software and standard office applications.
  • High level of integrity and ethical conduct.
  • Ability to work independently and manage time effectively in a field-based environment.
  • A full UK driving licence and access to a reliable vehicle for business use.
  • Relevant professional qualifications (e.g., CII Certificate/Diploma in Insurance) are highly desirable.
  • Willingness to travel extensively within the designated territory.
This position is based in **Derby, Derbyshire, UK**, and requires the candidate to be office-based with frequent travel to client locations within the region. Join our client's dedicated claims team and contribute to their commitment to excellent customer service.
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Insurance Claims Adjuster

NG1 1HN Nottingham, East Midlands £30000 Annually WhatJobs

Posted 6 days ago

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Job Description

full-time
Our client, a reputable insurance provider in Nottingham, Nottinghamshire, UK , is seeking an experienced and diligent Insurance Claims Adjuster to manage a portfolio of claims. This vital role involves investigating, evaluating, and negotiating insurance claims to ensure fair and timely settlements while adhering to company policies and regulatory requirements. The successful candidate will possess strong analytical skills, excellent customer service abilities, and a thorough understanding of insurance principles. This position operates on a hybrid basis, requiring regular attendance at the Nottingham office for team meetings, training, and specific claim investigations, while also allowing for remote work to manage case files and communications. Key responsibilities include interviewing claimants and witnesses, inspecting damaged property, analyzing policy coverage, determining liability, and negotiating settlements with policyholders and third parties. You will be responsible for maintaining accurate and detailed claim files, ensuring all documentation is complete and up-to-date. We are looking for a proactive individual with excellent communication and problem-solving skills, capable of handling sensitive situations with empathy and professionalism. Experience with various types of insurance claims (e.g., property, casualty, auto) is highly desirable. The ability to work independently, manage caseloads effectively, and make sound judgments under pressure is essential. This is an excellent opportunity to join a growing team and contribute to providing exceptional service to policyholders during challenging times.

Key Responsibilities:
  • Investigate insurance claims thoroughly, gathering all necessary information and documentation.
  • Evaluate policy coverage and determine the extent of the insurer's liability.
  • Conduct interviews with policyholders, witnesses, and other relevant parties.
  • Inspect damaged property or review incident reports to assess loss.
  • Negotiate claim settlements with policyholders, legal representatives, and third parties.
  • Ensure claims are processed efficiently and accurately in compliance with regulations.
  • Maintain detailed and organized claim files, documenting all actions and decisions.
  • Provide clear and timely communication to all parties involved in the claims process.
  • Identify potential fraud indicators and escalate as necessary.
  • Stay updated on insurance policies, procedures, and relevant legislation.

Qualifications:
  • Proven experience as an Insurance Claims Adjuster or in a similar claims handling role.
  • Strong understanding of insurance policies, procedures, and claims investigation techniques.
  • Excellent analytical, negotiation, and problem-solving skills.
  • Exceptional communication, interpersonal, and customer service abilities.
  • Proficiency in claims management software and MS Office Suite.
  • Ability to work effectively in a hybrid environment.
  • Detail-oriented with strong organizational skills.
  • Professional certifications (e.g., CII) are a plus.
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Insurance Claims Adjuster

EH1 1BU Cardiff, Wales £30000 annum (plus WhatJobs

Posted 13 days ago

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Job Description

full-time
Our client is a reputable insurance provider seeking a diligent and detail-oriented Insurance Claims Adjuster to join their team in **Edinburgh, Scotland, UK**. This role is essential for ensuring fair and efficient processing of insurance claims, requiring excellent investigative, communication, and decision-making skills. You will be responsible for assessing damages, determining liability, negotiating settlements, and providing clear explanations to policyholders. This is a field-based role requiring regular site visits to assess claims, complemented by office-based administrative duties.

Key Responsibilities:
  • Investigate insurance claims thoroughly, gathering all necessary documentation and evidence.
  • Conduct on-site inspections of damaged property or vehicles to assess the extent of losses.
  • Interview policyholders, witnesses, and other relevant parties to obtain accurate information.
  • Determine coverage under applicable insurance policies and assess liability.
  • Calculate and negotiate fair settlement amounts with policyholders or their representatives.
  • Prepare detailed reports documenting claim findings, investigations, and settlement recommendations.
  • Ensure claims are processed in accordance with company policies, industry regulations, and legal requirements.
  • Maintain accurate and organized claim files, both digital and physical.
  • Provide clear and timely communication to policyholders regarding the status of their claims.
  • Identify potential fraud indicators and escalate as necessary.
  • Maintain a professional and empathetic demeanor when dealing with policyholders during challenging times.
  • Collaborate with legal counsel, repair professionals, and other stakeholders as needed.

Qualifications and Experience:
  • Previous experience in claims adjusting, insurance, or a related field is essential.
  • Strong understanding of insurance policies, claims procedures, and relevant legislation.
  • Excellent investigative, analytical, and problem-solving skills.
  • Proficiency in assessing damages and estimating repair costs.
  • Exceptional communication, negotiation, and interpersonal skills.
  • Ability to work independently, manage time effectively, and prioritize tasks.
  • Meticulous attention to detail and strong organizational skills.
  • Proficiency in using claims management software and MS Office Suite.
  • A full UK driving licence and a reliable vehicle for site visits.
  • Relevant professional qualifications (e.g., CII) are highly desirable.
  • Ability to remain calm and composed under pressure.
This role offers a challenging yet rewarding career opportunity within the insurance industry, with potential for advancement and professional development. If you are a meticulous individual with a knack for investigation and negotiation, apply today.
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Insurance Claims Adjuster

B1 1BB Birmingham, West Midlands £40000 Annually WhatJobs

Posted 13 days ago

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Job Description

full-time
Our client, a reputable insurance provider, is seeking an adept and detail-oriented Insurance Claims Adjuster to join their team in Birmingham, West Midlands, UK . This role requires a proactive individual who can effectively manage a caseload of insurance claims, conduct thorough investigations, and negotiate fair settlements. You will play a crucial role in ensuring customer satisfaction while upholding the company's integrity and profitability. This hybrid position offers a balance between remote work flexibility and in-person collaboration.

Responsibilities:
  • Investigate insurance claims promptly and thoroughly to determine coverage, liability, and damages.
  • Interview claimants, witnesses, and other relevant parties to gather information and evidence.
  • Inspect damaged property (e.g., vehicles, homes) to assess the extent of losses.
  • Analyze policy documents, repair estimates, and other relevant data to determine claim validity and settlement amounts.
  • Negotiate settlements with claimants, policyholders, and their representatives in a fair and timely manner.
  • Prepare detailed reports documenting claim investigations, findings, and recommended actions.
  • Ensure compliance with all company policies, industry regulations, and legal requirements.
  • Maintain accurate and up-to-date claim files using the company's claims management system.
  • Provide clear and concise communication to all parties involved throughout the claims process.
  • Identify potential fraudulent claims and escalate them for further investigation.
  • Manage a portfolio of claims efficiently, prioritizing tasks and meeting deadlines.
  • Contribute to process improvements and best practices within the claims department.

Qualifications:
  • Proven experience as a Claims Adjuster or in a similar role within the insurance industry.
  • In-depth understanding of insurance policies, claims procedures, and relevant legislation.
  • Strong investigative, analytical, and problem-solving skills.
  • Excellent negotiation and communication abilities.
  • Proficiency in using claims management software and standard office applications.
  • Ability to work independently and manage workload effectively in a hybrid environment.
  • Strong attention to detail and organizational skills.
  • A commitment to providing excellent customer service.
  • Relevant professional qualifications (e.g., CII) are advantageous.
  • Full UK driving license.

This role offers a competitive salary, a comprehensive benefits package, and opportunities for professional development and career advancement within a dynamic financial services sector. If you possess a strong understanding of insurance claims and excel at investigation and negotiation, we encourage you to apply.
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Insurance Claims Adjuster

DE1 3GP Derby, East Midlands £45000 Annually WhatJobs

Posted 15 days ago

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Job Description

full-time
Our client, a prominent insurance company committed to delivering exceptional customer service, is seeking a dedicated and detail-oriented Insurance Claims Adjuster to join their team. This role offers a hybrid working arrangement, balancing crucial on-site responsibilities with remote flexibility. You will be responsible for investigating, evaluating, and negotiating claims to ensure fair and timely settlements, adhering strictly to policy terms and conditions. The ideal candidate will possess strong analytical skills and a commitment to providing outstanding support to policyholders during challenging times.

Key Responsibilities:
  • Investigate insurance claims by gathering relevant information, including policy details, incident reports, and witness statements.
  • Evaluate the extent of liability and coverage, determining the validity of claims in accordance with policy provisions.
  • Negotiate settlements with policyholders, claimants, and legal representatives in a fair and professional manner.
  • Manage a caseload of claims efficiently, ensuring all deadlines and documentation requirements are met.
  • Conduct thorough damage assessments, obtaining repair estimates and appraisals as necessary.
  • Communicate effectively with all parties involved, providing clear explanations of policy coverage, claim status, and settlement offers.
  • Document all claim activities, decisions, and communications accurately in the claims management system.
  • Identify potential fraud indicators and escalate suspicious claims for further investigation.
  • Liaise with legal counsel, medical professionals, and other experts as required to resolve complex claims.
  • Ensure compliance with all company policies, procedures, and relevant insurance regulations.
  • Contribute to team discussions and provide insights on claims trends and best practices.
  • Build and maintain positive relationships with policyholders, fostering trust and ensuring a high level of customer satisfaction.

Qualifications:
  • Bachelor's degree in Business, Law, or a related field, or equivalent demonstrable experience.
  • Minimum of 3-5 years of experience as a claims adjuster or in a similar claims handling role.
  • Strong understanding of insurance policies, claims processes, and liability principles.
  • Excellent investigative, analytical, and problem-solving skills.
  • Exceptional negotiation and communication abilities.
  • Proficiency in using claims management software and standard office applications.
  • Ability to manage time effectively and prioritize tasks in a dynamic environment.
  • Comfortable working in a hybrid model, balancing office-based duties with remote responsibilities.
  • Strong ethical standards and a commitment to professional integrity.
  • Relevant certifications or licenses in claims adjusting are a significant advantage.
  • Empathy and a customer-centric approach to claim resolution.
This is an excellent opportunity for a skilled Claims Adjuster to advance their career within a supportive environment in **Derby, Derbyshire, UK**, offering the benefits of hybrid working.
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Insurance Claims Adjuster

G2 1DU Glasgow, Scotland £30000 Annually WhatJobs

Posted 15 days ago

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Job Description

full-time
Our client is seeking a diligent and empathetic Insurance Claims Adjuster to manage and process a variety of insurance claims. This role requires a strong understanding of insurance policies and claims procedures, coupled with excellent customer service skills. The successful candidate will investigate claims, assess damages or losses, negotiate settlements, and ensure compliance with all relevant regulations. This position is based in our Glasgow, Scotland, UK office.

Responsibilities:
  • Investigate insurance claims thoroughly, gathering all necessary documentation and evidence.
  • Interview claimants, witnesses, and other parties involved to obtain relevant information.
  • Assess the extent of damages or losses covered under the insurance policy.
  • Determine coverage based on policy terms and conditions.
  • Negotiate settlements with claimants or their representatives.
  • Prepare detailed reports outlining claim findings, assessments, and recommended actions.
  • Ensure timely and accurate processing of claims in accordance with company procedures and regulatory requirements.
  • Maintain clear and professional communication with claimants, policyholders, and legal counsel.
  • Manage a caseload of claims efficiently, prioritizing tasks to meet deadlines.
  • Identify potential fraud and escalate suspicious cases for further investigation.
  • Stay updated on industry trends, regulations, and best practices in claims management.
  • Collaborate with internal legal and claims support teams.
  • Attend industry-specific training and professional development sessions.
  • Provide exceptional customer service throughout the claims process.
  • Maintain accurate and organized claim files.

Qualifications:
  • Proven experience as an Insurance Claims Adjuster or in a similar claims handling role.
  • In-depth knowledge of insurance policies, claims procedures, and relevant legislation.
  • Strong analytical and investigative skills.
  • Excellent negotiation and communication abilities.
  • High level of integrity and ethical conduct.
  • Proficiency in claims management software and standard office applications.
  • Ability to work independently and manage a diverse workload effectively.
  • Customer-focused with strong interpersonal skills.
  • Relevant professional certifications (e.g., CII) are highly advantageous.
  • Bachelor's degree in Business, Law, or a related field is preferred.
  • Willingness to work from our office in Glasgow, Scotland, UK .
  • Attention to detail and accuracy in documentation.

This role offers a competitive salary, comprehensive benefits package, and a supportive work environment. Join a reputable organization and contribute to helping people recover from challenging circumstances.
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