463 Claims Handlers jobs in the United Kingdom
Claims Management Specialist
BD1 1AA Bradford, Yorkshire and the Humber
£50000 Annually
WhatJobs
Posted 14 days ago
Job Viewed
Job Description
Our client, a well-established and reputable insurance provider, is looking for a meticulous and dedicated Claims Management Specialist to join their remote team. This role is critical in ensuring efficient and fair handling of insurance claims, providing exceptional service to policyholders. As a Claims Management Specialist, you will manage the entire lifecycle of claims from initial reporting to final settlement. Responsibilities include investigating claims, assessing liability, determining coverage, and negotiating settlements in line with company policies and regulatory requirements. You will liaise with policyholders, third-party adjusters, legal representatives, and other stakeholders to gather information and facilitate claim resolution. Maintaining accurate and detailed claim records, adhering to service level agreements, and identifying potential fraud will also be key aspects of the role. The ideal candidate will possess a minimum of 5 years of experience in claims handling within the insurance industry, with a strong understanding of general insurance principles and practices. Relevant professional qualifications (e.g., CII) are advantageous. Excellent analytical skills, strong decision-making capabilities, and a customer-centric approach are essential. Proficiency in claims management software and a high level of attention to detail are required. This is a fully remote opportunity, allowing you to contribute effectively from your home office, managing a portfolio of claims with autonomy and professionalism.
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0
Head of Claims Management
NE2 1ZZ Newcastle upon Tyne, North East
£60000 Annually
WhatJobs
Posted 2 days ago
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Job Description
Our client is a leading insurer seeking a seasoned professional to lead their Claims Management department in **Newcastle upon Tyne**. This hybrid role offers a blend of in-office collaboration and remote flexibility. As the Head of Claims Management, you will be responsible for overseeing the entire claims process, from initial reporting to final settlement. You will lead, mentor, and develop a team of claims handlers, ensuring high standards of service, efficiency, and accuracy. Your responsibilities will include developing and implementing claims handling strategies, policies, and procedures to optimise operational performance and customer satisfaction. You will analyse claims data to identify trends, risks, and opportunities for improvement, and manage the claims budget effectively. A critical part of this role involves building and maintaining strong relationships with key stakeholders, including policyholders, brokers, loss adjusters, and legal representatives. You will ensure compliance with regulatory requirements and company standards throughout the claims lifecycle. The ideal candidate will possess extensive experience in the insurance industry, with a proven track record in claims management, preferably within the UK market. Strong leadership, communication, and negotiation skills are essential. You should have a deep understanding of various insurance products and claims types, as well as a comprehensive knowledge of relevant legislation and industry best practices. A relevant professional qualification, such as ACII or equivalent, would be advantageous. We are looking for an analytical thinker with excellent problem-solving abilities and a commitment to delivering exceptional service. This is an exciting opportunity to take on a leadership role in a reputable organisation and shape the future of its claims operations.
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1
Head of Claims Management
L1 8JQ Liverpool, North West
£80000 Annually
WhatJobs
Posted 14 days ago
Job Viewed
Job Description
Our client is seeking an accomplished and strategic Head of Claims Management to lead their claims operations from a remote-first capacity, serving clients across the UK. This senior leadership position is responsible for overseeing all aspects of the claims process, ensuring efficiency, accuracy, and exceptional customer service. You will develop and implement robust claims handling strategies, manage claims teams, and drive continuous improvement in performance and outcomes. Key responsibilities include setting claims policies and procedures, managing reserves and financial performance, and ensuring regulatory compliance. You will also play a key role in managing complex claims, liaising with legal counsel and external adjusters, and fostering strong relationships with internal and external stakeholders. The ideal candidate will have a minimum of 10 years of experience in insurance claims management, with a significant portion in a leadership or management role. A deep understanding of various insurance lines, claims best practices, and relevant legislation is essential. Strong analytical, decision-making, and problem-solving skills are required. Excellent communication, negotiation, and leadership abilities are crucial for success in this role. You should be adept at using claims management systems and data analytics to improve processes and outcomes. This is a unique opportunity to shape the future of claims management for a growing insurance provider, offering the flexibility of a fully remote role.
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2
Head of Claims Management (Remote)
B1 1AA Birmingham, West Midlands
£70000 Annually
WhatJobs
Posted 14 days ago
Job Viewed
Job Description
Our leading insurance client is looking for a strategic and highly capable Head of Claims Management to lead their claims operations on a fully remote basis. This senior leadership role is crucial for optimising claims handling processes, ensuring customer satisfaction, and managing costs effectively across all lines of business. You will be responsible for developing and implementing innovative claims strategies, setting performance standards, and driving continuous improvement within the claims department. Key responsibilities include managing a team of claims adjusters and supervisors, overseeing the end-to-end claims lifecycle from first notification of loss (FNOL) to settlement, and ensuring compliance with regulatory requirements and company policies. You will also be responsible for managing claims budgets, analysing claims data to identify trends and potential risks, and liaising with legal counsel, reinsurers, and other external stakeholders. The ideal candidate will possess a comprehensive understanding of the insurance industry, particularly in claims management, with a minimum of 10 years of progressive experience, including significant leadership and management experience. A relevant professional qualification (e.g., ACII) is highly desirable. Exceptional leadership, decision-making, analytical, and problem-solving skills are essential, along with strong communication and negotiation abilities. You must be adept at managing complex claims and motivating teams to achieve excellence in a remote work environment. This is an excellent opportunity to make a significant impact on a major insurance provider.
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3
Head of Underwriting and Claims Management
NR1 1AA Norwich, Eastern
£70000 Annually
WhatJobs
Posted 8 days ago
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Job Description
Our client, a reputable insurance firm based in Norwich, Norfolk, UK , is recruiting for a highly experienced and strategic Head of Underwriting and Claims Management. This senior leadership position will be responsible for overseeing and directing all underwriting and claims operations, ensuring profitability, compliance, and exceptional customer service. The ideal candidate will possess extensive expertise in the insurance industry, with a deep understanding of risk assessment, policy development, claims handling, and regulatory requirements. Your responsibilities will include developing and implementing underwriting guidelines and strategies, managing the claims department to ensure fair and efficient settlement of claims, and fostering a culture of excellence and accountability. You will also play a key role in product development, market analysis, and building strong relationships with brokers and clients. The successful applicant will have proven leadership capabilities, strong analytical and decision-making skills, and a comprehensive knowledge of insurance products and markets. Essential qualifications include a strong understanding of financial management, performance metrics, and risk mitigation strategies within the insurance sector. You will be tasked with leading and mentoring a team of insurance professionals, driving performance, and ensuring adherence to company policies and industry regulations. This role requires a strategic visionary who can identify new business opportunities and navigate complex market dynamics. A commitment to ethical practices and customer satisfaction is paramount. We are looking for an individual who can contribute significantly to the company's growth and long-term success. This is a challenging yet rewarding opportunity to shape the future of our insurance operations and lead a dedicated team. The role demands a highly motivated individual with a proven track record in insurance management and a passion for delivering superior results.
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4
Senior Commercial Insurance Adjuster
OX1 1JW Oxford, South East
£45000 Annually
WhatJobs
Posted 4 days ago
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Job Description
Our client, a prominent insurance firm, is looking for a highly experienced Senior Commercial Insurance Adjuster to manage claims within the Oxford, Oxfordshire, UK region. This pivotal role involves investigating, evaluating, and negotiating complex commercial insurance claims to ensure fair and timely settlements. You will be responsible for assessing policy coverage, determining liability, and liaising with policyholders, legal representatives, and other parties involved in the claims process. The ideal candidate will possess a deep understanding of commercial insurance policies, legal frameworks, and claims handling best practices. Strong analytical, negotiation, and communication skills are essential for success in this demanding role. You will conduct thorough investigations, gather evidence, review documentation, and prepare detailed reports outlining findings and recommendations. This position requires the ability to manage a caseload of diverse and often challenging claims, maintaining accuracy and adherence to regulatory standards. You will also play a part in mentoring junior adjusters, sharing your expertise, and contributing to the continuous improvement of claims handling procedures. The ability to work independently, make sound judgments, and uphold the company's commitment to customer service and integrity is paramount. This is an excellent opportunity for a seasoned claims professional to advance their career within a respected organization.
Responsibilities:
Responsibilities:
- Investigate and evaluate complex commercial insurance claims.
- Determine coverage, liability, and damages.
- Negotiate settlements with policyholders and their representatives.
- Prepare comprehensive claims reports and documentation.
- Conduct on-site inspections and gather evidence.
- Liaise with legal counsel, experts, and other stakeholders.
- Ensure compliance with insurance regulations and company policies.
- Manage a caseload of claims efficiently and effectively.
- Mentor and guide junior claims adjusters.
- Maintain excellent communication and customer service standards.
- Proven experience as a Commercial Insurance Adjuster.
- In-depth knowledge of commercial insurance policies and claims handling.
- Strong analytical, investigative, and negotiation skills.
- Excellent understanding of relevant legal principles and regulations.
- Proficiency in claims management software.
- Strong communication and interpersonal abilities.
- Ability to manage complex cases and meet deadlines.
- Relevant professional qualifications (e.g., CIP, ACII) are highly advantageous.
- Commitment to ethical conduct and customer satisfaction.
- Ability to work independently and as part of a team.
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5
Insurance Claims Adjuster
SO14 0AA Southampton, South East
£30000 Annually
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Posted today
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Job Description
Our client, a well-respected insurance provider, is seeking an experienced Insurance Claims Adjuster to join their dynamic team in **Southampton, Hampshire, UK**. This role operates on a hybrid model, combining office-based work with the flexibility of remote working. The successful candidate will be responsible for investigating, evaluating, and negotiating insurance claims to ensure fair and timely settlements for our policyholders. You will manage a caseload of claims, conducting thorough investigations to determine coverage, liability, and damages. This involves interviewing claimants and witnesses, reviewing policy documents, and gathering necessary evidence.
Key responsibilities include accurately assessing the extent of damages, negotiating settlements within policy limits, and authorising payments. You will need to maintain clear and concise documentation of all claim activities and decisions. Excellent communication and interpersonal skills are essential for interacting with policyholders, legal representatives, and other involved parties. A strong understanding of insurance policies and relevant legislation is crucial. The ability to work independently, manage your time effectively, and make sound judgments under pressure is key to success in this role.
Responsibilities:
Key responsibilities include accurately assessing the extent of damages, negotiating settlements within policy limits, and authorising payments. You will need to maintain clear and concise documentation of all claim activities and decisions. Excellent communication and interpersonal skills are essential for interacting with policyholders, legal representatives, and other involved parties. A strong understanding of insurance policies and relevant legislation is crucial. The ability to work independently, manage your time effectively, and make sound judgments under pressure is key to success in this role.
Responsibilities:
- Investigate, evaluate, and negotiate various types of insurance claims (e.g., property, auto, liability).
- Determine coverage, liability, and damages based on policy terms and investigation findings.
- Conduct interviews with claimants, witnesses, and other relevant parties.
- Review policy documentation, police reports, medical records, and other supporting evidence.
- Assess the extent of damages and estimate repair or replacement costs.
- Negotiate claim settlements with policyholders and their representatives.
- Authorise claim payments within policy limits and company guidelines.
- Maintain accurate and detailed claim files and documentation.
- Ensure compliance with all relevant insurance regulations and company policies.
- Provide excellent customer service to policyholders throughout the claims process.
- Previous experience as an Insurance Claims Adjuster or in a related claims handling role.
- Strong understanding of insurance principles, policies, and claims processes.
- Excellent investigative, analytical, and problem-solving skills.
- Proficiency in using claims management software and standard office applications.
- Exceptional negotiation and communication skills, both written and verbal.
- Ability to manage a caseload effectively and prioritise tasks.
- Detail-oriented with a strong commitment to accuracy.
- Willingness to work within a hybrid model, balancing remote and office-based responsibilities.
- Relevant professional qualifications or certifications in insurance claims handling are advantageous.
- A commitment to providing exceptional customer service.
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6
Insurance Claims Adjuster
CV1 1AA Coventry, West Midlands
£35000 Annually
WhatJobs
Posted 2 days ago
Job Viewed
Job Description
Our client is seeking a detail-oriented and analytical Insurance Claims Adjuster to join their remote team. This role is fully remote, allowing you to manage claims efficiently from anywhere. You will be responsible for investigating insurance claims, assessing liability, determining coverage, and negotiating settlements in a fair and timely manner. The ideal candidate will have a thorough understanding of insurance policies, strong investigative skills, and excellent customer service abilities. You will play a vital role in ensuring our clients receive prompt and accurate claim resolutions.
Key Responsibilities:
We require candidates with previous experience as an insurance claims adjuster or in a similar role, with a strong understanding of insurance principles and practices. Excellent communication, negotiation, and problem-solving skills are essential. The ability to work independently, manage time effectively, and maintain a high level of accuracy is crucial. A relevant insurance qualification or professional certification is a plus. This is a fantastic opportunity for a dedicated professional to excel in a fully remote role, contributing to client satisfaction and operational efficiency.
Key Responsibilities:
- Investigate and evaluate insurance claims promptly and thoroughly.
- Interview claimants, witnesses, and beneficiaries to gather information.
- Examine police reports, medical records, and other documentation.
- Determine coverage and liability based on policy terms and investigation findings.
- Calculate claim values and negotiate settlements with policyholders.
- Maintain accurate and detailed records of all claim activities.
- Communicate effectively with policyholders, claimants, and other parties involved.
- Ensure compliance with all relevant regulations and company policies.
- Identify potential fraud and escalate suspicious claims.
- Process claims payments and manage claim files until closure.
We require candidates with previous experience as an insurance claims adjuster or in a similar role, with a strong understanding of insurance principles and practices. Excellent communication, negotiation, and problem-solving skills are essential. The ability to work independently, manage time effectively, and maintain a high level of accuracy is crucial. A relevant insurance qualification or professional certification is a plus. This is a fantastic opportunity for a dedicated professional to excel in a fully remote role, contributing to client satisfaction and operational efficiency.
This advertiser has chosen not to accept applicants from your region.
7
Insurance Claims Adjuster
BN1 1NP East Sussex, South East
£35000 Annually
WhatJobs
Posted 2 days ago
Job Viewed
Job Description
Our client is looking for a diligent and customer-focused Insurance Claims Adjuster to join their established team. This role involves assessing and settling insurance claims, ensuring fair and prompt resolution for policyholders. Based in our client's office in **Brighton, East Sussex, UK**, this position offers a hybrid working arrangement, allowing for a blend of office-based collaboration and remote work. Responsibilities include thoroughly investigating claims, interviewing claimants and witnesses, gathering evidence such as police reports and medical records, and determining coverage based on policy terms. You will be responsible for evaluating the extent of damage or loss and negotiating settlements within company guidelines. Strong analytical skills and the ability to interpret complex policy documents are essential. Excellent interpersonal and communication skills are required to effectively interact with policyholders, repair services, and legal representatives. Proficiency in claims management software and standard office applications is a must. The ideal candidate will have a background in insurance, with a proven track record in claims handling. You should be adept at managing a caseload, prioritizing tasks, and meeting deadlines. A commitment to providing exceptional customer service and maintaining a professional demeanor at all times is paramount. This role may involve site visits to assess damages, requiring a valid driver's license and access to a reliable vehicle. Continuous professional development and adherence to regulatory requirements are key aspects of this position. Our client values integrity, teamwork, and a dedication to achieving positive outcomes for their customers. Join a supportive team that encourages professional growth and offers opportunities for advancement within the insurance sector. This hybrid role requires flexibility and a proactive approach to managing your workload effectively between the office and your remote workspace.
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8
Insurance Claims Adjuster
NR1 3PA Norwich, Eastern
£30000 Annually
WhatJobs
Posted 2 days ago
Job Viewed
Job Description
Our client is seeking a diligent and detail-oriented Insurance Claims Adjuster to manage a portfolio of insurance claims in **Norwich, Norfolk, UK**. This role is critical in ensuring fair and timely settlement of claims, providing exceptional customer service to policyholders throughout the claims process. You will be responsible for investigating, evaluating, and negotiating the settlement of insurance claims, including property, casualty, and other types of insurance. This involves interviewing claimants and witnesses, inspecting damaged property, reviewing policy coverage, and determining liability. You will need to gather and organize evidence, documentation, and reports to support claim decisions. Building strong relationships with policyholders, legal representatives, and other parties involved in the claims process is paramount. The successful candidate will possess excellent analytical skills to assess claim values accurately and strong negotiation skills to reach mutually agreeable settlements. Adherence to company policies, industry regulations, and ethical standards is essential. This is a client-facing role requiring empathy, professionalism, and a commitment to resolving claims efficiently.
Key Responsibilities:
Key Responsibilities:
- Investigate insurance claims promptly and thoroughly.
- Assess damages and determine the extent of liability and coverage.
- Interview claimants, witnesses, and relevant parties.
- Inspect damaged property and review supporting documentation.
- Negotiate settlements with claimants and their representatives.
- Prepare detailed claim reports and maintain accurate records.
- Ensure compliance with all relevant insurance laws and regulations.
- Provide excellent customer service and support to policyholders.
- Manage a caseload of claims from initiation to closure.
- Previous experience in insurance claims handling or a related field.
- Knowledge of insurance policies, terminology, and claims processes.
- Strong analytical, investigative, and problem-solving abilities.
- Excellent communication, negotiation, and interpersonal skills.
- Proficiency in claims management software and Microsoft Office Suite.
- Ability to work independently and manage time effectively.
- A commitment to professional development and obtaining relevant industry certifications.
- Attention to detail and a high level of accuracy.
This advertiser has chosen not to accept applicants from your region.
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