74 Claims Handlers jobs in the United Kingdom

We are hiring for Claims Handler - Property role with an International Insurance Company based in Ipswich .

We are hiring for Claims Handler - Liability role with an International Insurance Company based in Ipswich .

We are hiring for Claims Handler - Property role with an International Insurance Company based in Ipswich .

We are hiring for Claims Handler - Liability role with an International Insurance Company based in Ipswich .

Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our clients and claimants, offering you the opportunity to join a team where your skills and dedication can truly make a difference. GUIDE. GUARD. GO BEYOND.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.

Are you motivated by helping people and delivering excellent customer service?

You’ll be known internally as a Defence Claims Handler in our in-house law firm, Strata Solicitors. You’ll be responsible for efficiently managing a caseload of claims and delivering exceptional client service.

Once you’ve passed your probation period, typically 3-months, you’ll be able to work from home two days per week. Our offices are open between 8am and 6pm, Monday to Friday. You’ll work 37.5 hours between those times.

To support your career progression, we’ll also contribute financially for you to gain your Chartered Institute of Insurance (CII) or a professional legal qualification.

Our clients may have had a car accident or a car stolen, and they’ll phone you to help them with their insurance claim. It’ll be your job to work with the ‘claimant’ and the insurance company to gather all evidence, establish liability, and quantify the claim to achieve swift settlement.

• Respond to all written and phone enquiries clearly, courteously, and promptly
• Develop relationships with clients by providing a friendly and efficient service
• Maintain accurate and up-to-date information on our claims system at all times
• Adhere to all regulatory requirements

• You’re a fast learner and able to make sound decisions quickly
• You’ll be able to negotiate and influence people both in writing and over the phone
• You’ll be confident using the phone to get updates and resolve disputes
• You work well independently and as part of a team
• You have attention to detail and can effectively focus on tasks in a fast-paced environment.
• You take pride and ownership of your work and have a ‘can do’ attitude

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
• Defined contribution pension scheme, which Gallagher will also contribute to
• Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
• Income protection, we’ll cover up to 50% of your annual income, with options to top up
• Health cash plan or Private medical insurance

Other benefits include:

• Three fully paid volunteering days per year
• Employee Stock Purchase plan, offering company shares at a discount
• Share incentive plan, HMRC approved, tax effective, stock purchase plan
• Critical illness cover
• Discounted gym membership, with over 3,000 gyms nationally
• Season ticket loan
• Access to a discounted voucher portal to save money on your weekly shop or next big purchase
• Emergency back-up family care
• And many more…

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.

We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know.

Should you require reasonable adjustments to your application, please get in touch with . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch.

Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Job Title: Claims Handler

Location: Aylesbury

Contract Details: Permanent, Full Time

Salary: 23,900 - 30,000 per annum, depending on experience

Hours: Core working hours are Monday to Friday, 9:00 AM to 5:30 PM, with a one-hour lunch break, based at their office in Aylesbury. There will also be required occasional Saturday shifts from 9:00 AM to 1:00 PM, which will be scheduled on a rota basis and worked remotely.

Benefits & Perks:

• 22 days holiday allowance plus bank holidays
• Quarterly bonus scheme based on attendance, compliments, and business performance
• Support for professional development, including paid training for CERT CII certification with a 1000 salary increase for qualified individuals
• Pension scheme
• Monthly award recognition and prizes
• Company events throughout the year, including a Christmas party, Christmas gifts, and raffles
• Opportunity for career progression

As a Claims Handler, you will be responsible for the following:

• Act as the main point of contact for customers and clients, ensuring clear communication via phone, email, and associated client systems
• Adhere to service level agreements (SLAs) on all claims
• Authorise property insurance claims
• Update job records accurately using our client's systems
• Handle low-level complaints
• Ensure supply chain compliance and review supplier estimates and invoices for accuracy
• Utilise recommended price tables, digital photos, questioning techniques, and policy documents to determine the appropriateness of estimates
• Conduct final audits of claims, including account reconciliation, prior to closing

Essential:

• Excellent communication skills with the ability to communicate clearly and effectively with customers, clients, and colleagues
• Strong attention to detail
• Proficient computer skills

Desirable:

• CERT CII certification or willingness to obtain certification
• Experience working with insurance claims or in the property services industry
• Strong negotiation and problem-solving skills
• Previous experience in claims handling or a related field

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

If you would like to apply for this wonderful opportunity, please contact Adecco Aylesbury or apply via this job site!

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Claims Handler
Location: Sutton
Salary: GBP30,000 per year
Hours: Monday - Friday, 9am - 5pm. Every other Friday you finish at 4pm.
Job type: Full-time, temp - perm
Responsibilities of the Claims Handler:
You will be responsible for creating an excellent customer and client experience for the claims that you manage.
My client work with a number of insurance companies to help get their customers homes back to pre-loss condition following an insurable peril (flood, fire, etc.).
As a Claim handler you will be tasked with proactively managing the claim from the moment of receipt by booking the initial surveyor appointment to the claims conclusion by raising of invoice for works completed.
This will involve communicating with the policy holder, contract manager, tradespeople and client ensuring that they are kept updated and informed every step of the way.
You will also oversee purchasing of materials for the works and managing customer expectations in line with the policy coverage.
Requirements of the Claims Handler:
Basic technical skills to proactively manage building repairs.
Good problem-solving skills and able to identify potential errors when booking works and ordering materials.
Excellent verbal and written communication skills - to effectively convey technical information in a clear and concise manner.
Well-developed interpersonal skills - to build rapport and manage customer expectations.
Good organisational and time management skills to deliver on a number of actions concurrently in a professional manner.
Able to work within pre-ordained time sensitive goals to ensure we are acting within our contractual obligations with clients.
Excellent computer skills and the ability to navigate across multiple systems and applications.
This role is subject to a DBS check.
If you feel like you meet the above criteria for the Claims Handler role, then please apply now!

SF Recruitment have partnered with a brilliant organisation in Droitwich who are looking to recruit a Claims Handler on a permanent basis. This role sits within a supportive team where full industry training will be provided.

Salary: £26,728
Hours: full time with 1/4 Saturdays. There is also an out of hours rota which you can choose to be part of

Responsibilities will include:



- Play a vital role in the team, assisting colleagues and the Team Leader as requested
- Co-operate and communicate with colleagues and management in a professional way, demonstrating effective teamwork and expected standards of behaviour
- Ensure daily activities are completed in the set timeframes as set down by Team Leader: First calls, Boards: Tonight/Arrivals/Departures
- Review and update your Weekly Board daily
- Regularly review @help inbox and team folder, colour coding and allocating/filing emails accordingly for self and team to action within SLAs
- Focused on the efficiency of the service: the right solution offered at the right time within SLAs. Getting it right first time
- Support with the Out of Hours Service
- Improve your own performance and the customer experience through regular call coaching, attending training sessions and sharing best practice
- Ensure any EODs or complaints are escalated to Team Leader within SLAs (where applicable)
- Be fully aware and competent in all Solutions and department processes, asking for help and support with any development areas
- Flexibility regarding Out of Hours phone to ensure covered
- Help cover holidays and sickness wherever possible
- Achieve/exceed individual KPIs and support others to achieve theirs
- 'Shut down' your computer each night; adhere and contribute to ESG initiatives

Would you make a fantastic Claims HandlerAre you looking for a fast paced role dealing with multiple customers , managing claims cases and dealing with information on the phone and on emails Are you looking for a role where you could develop your claims handling skills while demonstrating your customer service , proactive work ethic and professional approach

Kingscroft have been asked to recruit for a Claims Handler to work for a well-established and successful claims handling business. The role will be working in a specialist claims handling team looking after a product category of customer claims.

As the successful candidate you will be fully trained and your skills developed on claims handling workflow and insurance practices. Our client is looking for communication , drive and attitude and can develop the rest.

Your duties will involve:

• Working in a sector specialist call handling team dealing with insurance claims
li>Receiving incoming calls and recording all the relevant information on the insurance claim
• Managing multiple claims at different stages of completion
• Exploring the scope of the claim fully with the policy holder
• Completing all administration and follow up actions to close outstanding claims
• Developing your knowledge in a specialist sector up to being able to fully validate claims

This is an ideal opportunity to play a key role for a successful and expanding business. You will receive a good basic salary and have the chance to expand your earnings through delivering quality and quick turnaround on customers claims. Basic is 24K - 26K with an OTE of 25-30K with successful Claims Handlers earning in excess of 35K ! The company operates a hybrid working policy.

Please apply today for a confidential conversation about the role and opportunity.

By applying to this role, you will register as a candidate with Kingscroft Professional Resources. Our Privacy Policy explains how we will use your information. Candidates must be prepared to complete a basic financial assessment as part of the vetting process.