650 Claims Handling jobs in the United Kingdom

Insurance Claims Adjuster

NG1 1HN Nottingham, East Midlands £30000 Annually WhatJobs

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Job Description

full-time
Our client, a reputable insurance provider in Nottingham, Nottinghamshire, UK , is seeking an experienced and diligent Insurance Claims Adjuster to manage a portfolio of claims. This vital role involves investigating, evaluating, and negotiating insurance claims to ensure fair and timely settlements while adhering to company policies and regulatory requirements. The successful candidate will possess strong analytical skills, excellent customer service abilities, and a thorough understanding of insurance principles. This position operates on a hybrid basis, requiring regular attendance at the Nottingham office for team meetings, training, and specific claim investigations, while also allowing for remote work to manage case files and communications. Key responsibilities include interviewing claimants and witnesses, inspecting damaged property, analyzing policy coverage, determining liability, and negotiating settlements with policyholders and third parties. You will be responsible for maintaining accurate and detailed claim files, ensuring all documentation is complete and up-to-date. We are looking for a proactive individual with excellent communication and problem-solving skills, capable of handling sensitive situations with empathy and professionalism. Experience with various types of insurance claims (e.g., property, casualty, auto) is highly desirable. The ability to work independently, manage caseloads effectively, and make sound judgments under pressure is essential. This is an excellent opportunity to join a growing team and contribute to providing exceptional service to policyholders during challenging times.

Key Responsibilities:
  • Investigate insurance claims thoroughly, gathering all necessary information and documentation.
  • Evaluate policy coverage and determine the extent of the insurer's liability.
  • Conduct interviews with policyholders, witnesses, and other relevant parties.
  • Inspect damaged property or review incident reports to assess loss.
  • Negotiate claim settlements with policyholders, legal representatives, and third parties.
  • Ensure claims are processed efficiently and accurately in compliance with regulations.
  • Maintain detailed and organized claim files, documenting all actions and decisions.
  • Provide clear and timely communication to all parties involved in the claims process.
  • Identify potential fraud indicators and escalate as necessary.
  • Stay updated on insurance policies, procedures, and relevant legislation.

Qualifications:
  • Proven experience as an Insurance Claims Adjuster or in a similar claims handling role.
  • Strong understanding of insurance policies, procedures, and claims investigation techniques.
  • Excellent analytical, negotiation, and problem-solving skills.
  • Exceptional communication, interpersonal, and customer service abilities.
  • Proficiency in claims management software and MS Office Suite.
  • Ability to work effectively in a hybrid environment.
  • Detail-oriented with strong organizational skills.
  • Professional certifications (e.g., CII) are a plus.
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Insurance Claims Adjuster

EH1 1BU Cardiff, Wales £30000 annum (plus WhatJobs

Posted 6 days ago

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Job Description

full-time
Our client is a reputable insurance provider seeking a diligent and detail-oriented Insurance Claims Adjuster to join their team in **Edinburgh, Scotland, UK**. This role is essential for ensuring fair and efficient processing of insurance claims, requiring excellent investigative, communication, and decision-making skills. You will be responsible for assessing damages, determining liability, negotiating settlements, and providing clear explanations to policyholders. This is a field-based role requiring regular site visits to assess claims, complemented by office-based administrative duties.

Key Responsibilities:
  • Investigate insurance claims thoroughly, gathering all necessary documentation and evidence.
  • Conduct on-site inspections of damaged property or vehicles to assess the extent of losses.
  • Interview policyholders, witnesses, and other relevant parties to obtain accurate information.
  • Determine coverage under applicable insurance policies and assess liability.
  • Calculate and negotiate fair settlement amounts with policyholders or their representatives.
  • Prepare detailed reports documenting claim findings, investigations, and settlement recommendations.
  • Ensure claims are processed in accordance with company policies, industry regulations, and legal requirements.
  • Maintain accurate and organized claim files, both digital and physical.
  • Provide clear and timely communication to policyholders regarding the status of their claims.
  • Identify potential fraud indicators and escalate as necessary.
  • Maintain a professional and empathetic demeanor when dealing with policyholders during challenging times.
  • Collaborate with legal counsel, repair professionals, and other stakeholders as needed.

Qualifications and Experience:
  • Previous experience in claims adjusting, insurance, or a related field is essential.
  • Strong understanding of insurance policies, claims procedures, and relevant legislation.
  • Excellent investigative, analytical, and problem-solving skills.
  • Proficiency in assessing damages and estimating repair costs.
  • Exceptional communication, negotiation, and interpersonal skills.
  • Ability to work independently, manage time effectively, and prioritize tasks.
  • Meticulous attention to detail and strong organizational skills.
  • Proficiency in using claims management software and MS Office Suite.
  • A full UK driving licence and a reliable vehicle for site visits.
  • Relevant professional qualifications (e.g., CII) are highly desirable.
  • Ability to remain calm and composed under pressure.
This role offers a challenging yet rewarding career opportunity within the insurance industry, with potential for advancement and professional development. If you are a meticulous individual with a knack for investigation and negotiation, apply today.
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Insurance Claims Adjuster

B1 1BB Birmingham, West Midlands £40000 Annually WhatJobs

Posted 7 days ago

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Job Description

full-time
Our client, a reputable insurance provider, is seeking an adept and detail-oriented Insurance Claims Adjuster to join their team in Birmingham, West Midlands, UK . This role requires a proactive individual who can effectively manage a caseload of insurance claims, conduct thorough investigations, and negotiate fair settlements. You will play a crucial role in ensuring customer satisfaction while upholding the company's integrity and profitability. This hybrid position offers a balance between remote work flexibility and in-person collaboration.

Responsibilities:
  • Investigate insurance claims promptly and thoroughly to determine coverage, liability, and damages.
  • Interview claimants, witnesses, and other relevant parties to gather information and evidence.
  • Inspect damaged property (e.g., vehicles, homes) to assess the extent of losses.
  • Analyze policy documents, repair estimates, and other relevant data to determine claim validity and settlement amounts.
  • Negotiate settlements with claimants, policyholders, and their representatives in a fair and timely manner.
  • Prepare detailed reports documenting claim investigations, findings, and recommended actions.
  • Ensure compliance with all company policies, industry regulations, and legal requirements.
  • Maintain accurate and up-to-date claim files using the company's claims management system.
  • Provide clear and concise communication to all parties involved throughout the claims process.
  • Identify potential fraudulent claims and escalate them for further investigation.
  • Manage a portfolio of claims efficiently, prioritizing tasks and meeting deadlines.
  • Contribute to process improvements and best practices within the claims department.

Qualifications:
  • Proven experience as a Claims Adjuster or in a similar role within the insurance industry.
  • In-depth understanding of insurance policies, claims procedures, and relevant legislation.
  • Strong investigative, analytical, and problem-solving skills.
  • Excellent negotiation and communication abilities.
  • Proficiency in using claims management software and standard office applications.
  • Ability to work independently and manage workload effectively in a hybrid environment.
  • Strong attention to detail and organizational skills.
  • A commitment to providing excellent customer service.
  • Relevant professional qualifications (e.g., CII) are advantageous.
  • Full UK driving license.

This role offers a competitive salary, a comprehensive benefits package, and opportunities for professional development and career advancement within a dynamic financial services sector. If you possess a strong understanding of insurance claims and excel at investigation and negotiation, we encourage you to apply.
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Insurance Claims Adjuster

DE1 3GP Derby, East Midlands £45000 Annually WhatJobs

Posted 8 days ago

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Job Description

full-time
Our client, a prominent insurance company committed to delivering exceptional customer service, is seeking a dedicated and detail-oriented Insurance Claims Adjuster to join their team. This role offers a hybrid working arrangement, balancing crucial on-site responsibilities with remote flexibility. You will be responsible for investigating, evaluating, and negotiating claims to ensure fair and timely settlements, adhering strictly to policy terms and conditions. The ideal candidate will possess strong analytical skills and a commitment to providing outstanding support to policyholders during challenging times.

Key Responsibilities:
  • Investigate insurance claims by gathering relevant information, including policy details, incident reports, and witness statements.
  • Evaluate the extent of liability and coverage, determining the validity of claims in accordance with policy provisions.
  • Negotiate settlements with policyholders, claimants, and legal representatives in a fair and professional manner.
  • Manage a caseload of claims efficiently, ensuring all deadlines and documentation requirements are met.
  • Conduct thorough damage assessments, obtaining repair estimates and appraisals as necessary.
  • Communicate effectively with all parties involved, providing clear explanations of policy coverage, claim status, and settlement offers.
  • Document all claim activities, decisions, and communications accurately in the claims management system.
  • Identify potential fraud indicators and escalate suspicious claims for further investigation.
  • Liaise with legal counsel, medical professionals, and other experts as required to resolve complex claims.
  • Ensure compliance with all company policies, procedures, and relevant insurance regulations.
  • Contribute to team discussions and provide insights on claims trends and best practices.
  • Build and maintain positive relationships with policyholders, fostering trust and ensuring a high level of customer satisfaction.

Qualifications:
  • Bachelor's degree in Business, Law, or a related field, or equivalent demonstrable experience.
  • Minimum of 3-5 years of experience as a claims adjuster or in a similar claims handling role.
  • Strong understanding of insurance policies, claims processes, and liability principles.
  • Excellent investigative, analytical, and problem-solving skills.
  • Exceptional negotiation and communication abilities.
  • Proficiency in using claims management software and standard office applications.
  • Ability to manage time effectively and prioritize tasks in a dynamic environment.
  • Comfortable working in a hybrid model, balancing office-based duties with remote responsibilities.
  • Strong ethical standards and a commitment to professional integrity.
  • Relevant certifications or licenses in claims adjusting are a significant advantage.
  • Empathy and a customer-centric approach to claim resolution.
This is an excellent opportunity for a skilled Claims Adjuster to advance their career within a supportive environment in **Derby, Derbyshire, UK**, offering the benefits of hybrid working.
This advertiser has chosen not to accept applicants from your region.

Insurance Claims Adjuster

G2 1DU Glasgow, Scotland £30000 Annually WhatJobs

Posted 8 days ago

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Job Description

full-time
Our client is seeking a diligent and empathetic Insurance Claims Adjuster to manage and process a variety of insurance claims. This role requires a strong understanding of insurance policies and claims procedures, coupled with excellent customer service skills. The successful candidate will investigate claims, assess damages or losses, negotiate settlements, and ensure compliance with all relevant regulations. This position is based in our Glasgow, Scotland, UK office.

Responsibilities:
  • Investigate insurance claims thoroughly, gathering all necessary documentation and evidence.
  • Interview claimants, witnesses, and other parties involved to obtain relevant information.
  • Assess the extent of damages or losses covered under the insurance policy.
  • Determine coverage based on policy terms and conditions.
  • Negotiate settlements with claimants or their representatives.
  • Prepare detailed reports outlining claim findings, assessments, and recommended actions.
  • Ensure timely and accurate processing of claims in accordance with company procedures and regulatory requirements.
  • Maintain clear and professional communication with claimants, policyholders, and legal counsel.
  • Manage a caseload of claims efficiently, prioritizing tasks to meet deadlines.
  • Identify potential fraud and escalate suspicious cases for further investigation.
  • Stay updated on industry trends, regulations, and best practices in claims management.
  • Collaborate with internal legal and claims support teams.
  • Attend industry-specific training and professional development sessions.
  • Provide exceptional customer service throughout the claims process.
  • Maintain accurate and organized claim files.

Qualifications:
  • Proven experience as an Insurance Claims Adjuster or in a similar claims handling role.
  • In-depth knowledge of insurance policies, claims procedures, and relevant legislation.
  • Strong analytical and investigative skills.
  • Excellent negotiation and communication abilities.
  • High level of integrity and ethical conduct.
  • Proficiency in claims management software and standard office applications.
  • Ability to work independently and manage a diverse workload effectively.
  • Customer-focused with strong interpersonal skills.
  • Relevant professional certifications (e.g., CII) are highly advantageous.
  • Bachelor's degree in Business, Law, or a related field is preferred.
  • Willingness to work from our office in Glasgow, Scotland, UK .
  • Attention to detail and accuracy in documentation.

This role offers a competitive salary, comprehensive benefits package, and a supportive work environment. Join a reputable organization and contribute to helping people recover from challenging circumstances.
This advertiser has chosen not to accept applicants from your region.

Insurance Claims Adjuster

NE27 0BG Newcastle upon Tyne, North East £32000 Annually WhatJobs

Posted 10 days ago

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Job Description

full-time
Our client is seeking a diligent and customer-focused Insurance Claims Adjuster to join their team in Newcastle upon Tyne, Tyne and Wear, UK . This role is crucial in managing and resolving insurance claims efficiently and fairly, ensuring customer satisfaction while adhering to company policies and regulatory standards. The successful candidate will be responsible for investigating claims, assessing damages, negotiating settlements, and making recommendations for claim disposition.

Key Responsibilities:
  • Investigate insurance claims promptly and thoroughly by gathering relevant information, including policy details, incident reports, and witness statements.
  • Assess the extent of damages and liabilities associated with claims, utilising technical knowledge and inspection tools.
  • Determine coverage based on policy terms and conditions, and communicate decisions clearly to policyholders.
  • Negotiate fair and equitable settlements with claimants and/or their representatives.
  • Maintain accurate and detailed records of all claim activities, including investigations, communications, and settlements, within the claims management system.
  • Provide exceptional customer service throughout the claims process, offering guidance and support to policyholders during stressful times.
  • Liaise with legal counsel, repair shops, medical providers, and other third parties as necessary.
  • Identify potential fraudulent claims and escalate them for further investigation.
  • Ensure compliance with all industry regulations and company procedures.
  • Contribute to process improvements to enhance efficiency and customer experience.
Qualifications and Skills:
  • Proven experience as an Insurance Claims Adjuster, or a similar role in the insurance industry.
  • Strong understanding of insurance policies, claims investigation, and assessment procedures.
  • Excellent analytical and problem-solving skills with the ability to make sound judgments.
  • Exceptional negotiation and communication skills, both written and verbal.
  • Proficiency in claims management software and Microsoft Office Suite.
  • A customer-centric approach with a high level of empathy and integrity.
  • Ability to manage a caseload effectively and meet strict deadlines.
  • Relevant professional certifications or qualifications (e.g., ACII) are advantageous.
  • Must possess a valid UK driving license.
  • This role operates on a hybrid model, blending office work in Newcastle upon Tyne with remote working flexibility.
Our client is committed to providing a positive and supportive work environment, with opportunities for career advancement.
This advertiser has chosen not to accept applicants from your region.

Insurance Claims Adjuster

SO14 0EQ Southampton, South East £40000 Annually WhatJobs

Posted 10 days ago

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Job Description

full-time
Our client, a reputable insurance provider, is seeking a diligent and empathetic Insurance Claims Adjuster to join their growing team in Southampton, Hampshire, UK . This role is critical in managing and settling insurance claims efficiently and effectively, ensuring customer satisfaction while adhering to company policies and regulatory guidelines. You will be responsible for investigating insurance claims, assessing damages, determining coverage, and negotiating settlements.

The ideal candidate will possess excellent investigative, analytical, and negotiation skills. You will be adept at communicating with policyholders, witnesses, and other parties involved in a claim, explaining policy coverage, and managing expectations. This role requires a strong understanding of insurance principles and claims handling procedures. You will also be responsible for maintaining accurate and detailed claim files, documenting all activities, communications, and decisions. The ability to work independently and manage a caseload effectively, while also collaborating with internal teams, is crucial. Experience in handling various types of insurance claims (e.g., property, casualty) is a strong advantage.

Responsibilities:
  • Investigate insurance claims promptly and thoroughly to determine liability and coverage.
  • Assess damages and determine the extent of the company's obligation.
  • Communicate effectively with policyholders, claimants, witnesses, and legal counsel.
  • Negotiate settlements within established guidelines and authority limits.
  • Prepare detailed reports documenting claim investigations, findings, and resolutions.
  • Maintain accurate and up-to-date claim files and records.
  • Ensure compliance with all relevant insurance regulations and company policies.
  • Identify potential for fraud and follow appropriate procedures.
  • Provide excellent customer service throughout the claims process.
  • Collaborate with underwriters, legal, and other departments as needed.

Qualifications:
  • Previous experience (2+ years) as a claims adjuster or in a related insurance role.
  • Strong knowledge of insurance policies, claims handling procedures, and relevant legislation.
  • Excellent investigative, analytical, and problem-solving skills.
  • Effective negotiation and communication skills, both written and verbal.
  • Ability to manage a caseload and prioritise tasks efficiently.
  • Proficiency in claims management software and Microsoft Office Suite.
  • A commitment to ethical conduct and customer service.
  • Willingness to work in a hybrid model.
  • Relevant insurance certifications (e.g., CII) are advantageous.

This is an excellent opportunity to build a rewarding career in the insurance industry with a respected organisation.
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Insurance Claims Adjuster

SR2 9HA Sunderland, North East £35000 Annually WhatJobs

Posted 10 days ago

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Job Description

full-time
Our client is seeking a diligent and empathetic Insurance Claims Adjuster to join their team in Sunderland, Tyne and Wear, UK . This role operates on a hybrid model, combining office-based responsibilities with the flexibility to work remotely. You will be responsible for investigating, evaluating, and settling insurance claims efficiently and fairly, ensuring customer satisfaction and adherence to policy terms.

As an Insurance Claims Adjuster, you will interact directly with policyholders, witnesses, and other relevant parties to gather information, assess damages, and determine liability. You will meticulously review policy documents, accident reports, and other evidence to make informed decisions regarding claim validity and settlement amounts. Strong negotiation skills, excellent customer service, and a thorough understanding of insurance law and procedures are essential for success in this role. You will contribute to maintaining the company's reputation for integrity and responsiveness.

Key Responsibilities:
  • Investigate insurance claims by gathering information from policyholders, witnesses, and third parties.
  • Analyze claim details, policy coverage, and supporting documentation to determine liability and settlement values.
  • Conduct property inspections and assess damage to vehicles, homes, or other insured items.
  • Negotiate settlements with policyholders and their representatives in a fair and timely manner.
  • Prepare detailed claim reports, documenting findings, assessments, and recommendations.
  • Ensure compliance with all company policies, industry regulations, and legal requirements.
  • Maintain accurate and up-to-date claim files within the company's claims management system.
  • Provide clear and concise communication to policyholders throughout the claims process.
  • Identify potential fraud indicators and escalate suspicious claims for further investigation.
  • Contribute to team efforts and assist colleagues as needed.
Qualifications:
  • Proven experience as an Insurance Claims Adjuster or in a similar role.
  • In-depth knowledge of insurance policies, claims investigation procedures, and relevant legislation.
  • Strong analytical and problem-solving skills.
  • Excellent communication, interpersonal, and negotiation abilities.
  • Proficiency in using claims management software and standard office applications.
  • A valid driving license and willingness to travel for inspections.
  • Ability to manage a caseload effectively and prioritize tasks.
  • High level of integrity and attention to detail.
  • Commitment to providing exceptional customer service.
  • Relevant insurance certifications (e.g., Cert CII) are a plus.
This is a rewarding opportunity to join a respected organization and play a vital role in supporting customers during challenging times, with the added benefit of a flexible working arrangement.
This advertiser has chosen not to accept applicants from your region.

Insurance Claims Adjuster

DE1 9 Derby, East Midlands £40000 Annually WhatJobs

Posted 10 days ago

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Job Description

full-time
Our client is seeking a meticulous and client-focused Insurance Claims Adjuster to join their team. This position involves a hybrid working arrangement, requiring a balance of remote work and regular attendance at our Derby, Derbyshire, UK office. You will be responsible for investigating, evaluating, and settling insurance claims efficiently and fairly. This role demands a thorough understanding of insurance policies, legal requirements, and effective negotiation skills.

Key responsibilities include interviewing claimants and witnesses, inspecting damaged property, reviewing policy coverage, determining liability, and negotiating settlements. You will prepare detailed reports, maintain accurate records, and ensure compliance with regulatory standards. The ideal candidate will possess strong analytical and investigative skills, with the ability to assess complex situations and make sound judgments. Excellent communication, empathy, and customer service skills are essential for interacting with policyholders during what can be a stressful time. Proficiency in claims management software and a good understanding of relevant legal frameworks are required.

You should be highly organized, detail-oriented, and capable of managing a caseload effectively. The ability to work independently and as part of a team, within a hybrid model, is crucial. We are looking for individuals who are ethical, proactive, and committed to providing a high level of service. A proven track record in insurance claims handling is necessary, preferably within a specific line of insurance (e.g., property, motor, liability). Relevant professional qualifications or certifications in insurance are advantageous. This role offers an excellent opportunity to develop your career within the insurance sector, working in a supportive and professional environment.
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Insurance Claims Adjuster

BN1 1AA East Sussex, South East £35000 Annually WhatJobs

Posted 10 days ago

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Job Description

full-time
Our client, a reputable insurance provider, is seeking a diligent and customer-focused Insurance Claims Adjuster to join their team. This role offers full remote work flexibility, allowing you to manage claims efficiently from your home office. You will be responsible for investigating insurance claims, determining coverage, negotiating settlements, and ensuring a fair and timely resolution for policyholders. This position requires excellent communication, negotiation, and analytical skills, coupled with a thorough understanding of insurance policies and regulations. The ability to work autonomously and manage a caseload effectively is paramount. The role is associated with our presence in Brighton, East Sussex, UK .

Key Responsibilities:
  • Investigate and evaluate insurance claims in accordance with policy terms and conditions.
  • Gather necessary information, including witness statements, police reports, and repair estimates.
  • Determine the extent of the insurer's liability and the amount of the claim settlement.
  • Communicate effectively with policyholders, claimants, and third parties throughout the claims process.
  • Negotiate settlements within authorized limits.
  • Maintain accurate and detailed records of all claim activities and correspondence.
  • Ensure compliance with all relevant insurance regulations and company procedures.
  • Identify potential fraudulent claims and escalate as necessary.
  • Provide exceptional customer service and support to policyholders.
  • Manage a personal caseload of claims efficiently and effectively.

Qualifications:
  • Proven experience as a Claims Adjuster or in a similar insurance role.
  • Strong understanding of insurance policies, procedures, and relevant legislation.
  • Excellent investigation, negotiation, and decision-making skills.
  • Proficiency in claims management software and standard office applications.
  • Outstanding communication and interpersonal skills.
  • Ability to work independently and manage time effectively in a remote setting.
  • Detail-oriented with strong analytical and problem-solving capabilities.
  • Relevant professional qualifications (e.g., CII) are a strong advantage.
  • Must be eligible to work in the UK.

This is a fully remote position, offering flexibility and the opportunity to work from anywhere within the UK. Our client is committed to providing excellent service and support to its employees, even when working remotely, supporting our operations linked to Brighton, East Sussex, UK .
This advertiser has chosen not to accept applicants from your region.
 

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