255 Claims Management jobs in the United Kingdom
Claims Management Specialist
BD1 1AA Bradford, Yorkshire and the Humber
£50000 Annually
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Posted 2 days ago
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Job Description
Our client, a well-established and reputable insurance provider, is looking for a meticulous and dedicated Claims Management Specialist to join their remote team. This role is critical in ensuring efficient and fair handling of insurance claims, providing exceptional service to policyholders. As a Claims Management Specialist, you will manage the entire lifecycle of claims from initial reporting to final settlement. Responsibilities include investigating claims, assessing liability, determining coverage, and negotiating settlements in line with company policies and regulatory requirements. You will liaise with policyholders, third-party adjusters, legal representatives, and other stakeholders to gather information and facilitate claim resolution. Maintaining accurate and detailed claim records, adhering to service level agreements, and identifying potential fraud will also be key aspects of the role. The ideal candidate will possess a minimum of 5 years of experience in claims handling within the insurance industry, with a strong understanding of general insurance principles and practices. Relevant professional qualifications (e.g., CII) are advantageous. Excellent analytical skills, strong decision-making capabilities, and a customer-centric approach are essential. Proficiency in claims management software and a high level of attention to detail are required. This is a fully remote opportunity, allowing you to contribute effectively from your home office, managing a portfolio of claims with autonomy and professionalism.
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0
Head of Claims Management
L1 8JQ Liverpool, North West
£80000 Annually
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Posted 2 days ago
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Our client is seeking an accomplished and strategic Head of Claims Management to lead their claims operations from a remote-first capacity, serving clients across the UK. This senior leadership position is responsible for overseeing all aspects of the claims process, ensuring efficiency, accuracy, and exceptional customer service. You will develop and implement robust claims handling strategies, manage claims teams, and drive continuous improvement in performance and outcomes. Key responsibilities include setting claims policies and procedures, managing reserves and financial performance, and ensuring regulatory compliance. You will also play a key role in managing complex claims, liaising with legal counsel and external adjusters, and fostering strong relationships with internal and external stakeholders. The ideal candidate will have a minimum of 10 years of experience in insurance claims management, with a significant portion in a leadership or management role. A deep understanding of various insurance lines, claims best practices, and relevant legislation is essential. Strong analytical, decision-making, and problem-solving skills are required. Excellent communication, negotiation, and leadership abilities are crucial for success in this role. You should be adept at using claims management systems and data analytics to improve processes and outcomes. This is a unique opportunity to shape the future of claims management for a growing insurance provider, offering the flexibility of a fully remote role.
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Head of Claims Management (Remote)
B1 1AA Birmingham, West Midlands
£70000 Annually
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Posted 2 days ago
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Job Description
Our leading insurance client is looking for a strategic and highly capable Head of Claims Management to lead their claims operations on a fully remote basis. This senior leadership role is crucial for optimising claims handling processes, ensuring customer satisfaction, and managing costs effectively across all lines of business. You will be responsible for developing and implementing innovative claims strategies, setting performance standards, and driving continuous improvement within the claims department. Key responsibilities include managing a team of claims adjusters and supervisors, overseeing the end-to-end claims lifecycle from first notification of loss (FNOL) to settlement, and ensuring compliance with regulatory requirements and company policies. You will also be responsible for managing claims budgets, analysing claims data to identify trends and potential risks, and liaising with legal counsel, reinsurers, and other external stakeholders. The ideal candidate will possess a comprehensive understanding of the insurance industry, particularly in claims management, with a minimum of 10 years of progressive experience, including significant leadership and management experience. A relevant professional qualification (e.g., ACII) is highly desirable. Exceptional leadership, decision-making, analytical, and problem-solving skills are essential, along with strong communication and negotiation abilities. You must be adept at managing complex claims and motivating teams to achieve excellence in a remote work environment. This is an excellent opportunity to make a significant impact on a major insurance provider.
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2
Insurance Claims Adjuster
M1 1AA Manchester, North West
£35000 Annually
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Our client, a reputable insurance company, is seeking an experienced Insurance Claims Adjuster to join their team in Manchester, Greater Manchester, UK . This is an office-based role focused on investigating, evaluating, and settling insurance claims efficiently and fairly. The Claims Adjuster will be responsible for reviewing policy coverage, investigating the circumstances of claims, interviewing claimants and witnesses, and gathering evidence. You will assess the extent of liability and damages, negotiate settlements with policyholders and their representatives, and authorize payments. Maintaining accurate and detailed records of all claims activities and ensuring compliance with industry regulations and company policies are critical. The ideal candidate will have prior experience in claims handling, preferably within a specific line of insurance (e.g., property, casualty, auto). A strong understanding of insurance principles, policy language, and claims investigation techniques is required. Excellent analytical, negotiation, and communication skills are essential. You should be detail-oriented, possess strong decision-making abilities, and be able to manage a caseload effectively. Relevant professional certifications or qualifications in insurance (e.g., CII) are highly desirable. The ability to work independently and as part of a team, coupled with strong customer service skills, will ensure success in this role. This position offers a competitive salary and benefits package, along with opportunities for career advancement within the insurance sector.
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3
Insurance Claims Adjuster
CB2 1SN Cambridge, Eastern
£30000 Annually
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Posted today
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Our client, a dynamic and growing insurance provider, is seeking a diligent and customer-focused Insurance Claims Adjuster to join their fully remote team. In this vital role, you will be responsible for managing the entire lifecycle of insurance claims, from initial reporting to final settlement. You will investigate insurance claims, determine liability, assess damages, and negotiate settlements in accordance with policy coverage and company guidelines. Excellent communication and interpersonal skills are essential for liaising with policyholders, witnesses, and third parties to gather necessary information and provide clear explanations. This role requires a keen eye for detail, strong analytical abilities, and the capacity to work autonomously in a remote setting. Key responsibilities will include:
- Investigating insurance claims promptly and thoroughly.
- Gathering all relevant documentation, statements, and evidence pertaining to claims.
- Analyzing policy coverage to determine the scope of liability.
- Assessing the extent of damages and estimating repair or replacement costs.
- Negotiating settlements with policyholders and their representatives.
- Communicating clearly and empathetically with clients throughout the claims process.
- Maintaining accurate and detailed records of claim investigations and actions taken.
- Ensuring compliance with all relevant insurance regulations and company procedures.
- Identifying potential fraudulent claims and escalating them for further investigation.
- Managing a caseload of diverse insurance claims efficiently.
- Providing exceptional customer service and support to policyholders.
- Working collaboratively with internal teams, such as underwriting and legal departments.
- Utilizing claims management software and other relevant technologies.
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4
Insurance Claims Adjuster
OX1 1BB Oxford, South East
£35000 Annually
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Posted 2 days ago
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Our client, a reputable insurance company based in **Oxford, Oxfordshire, UK**, is looking for an experienced Insurance Claims Adjuster to join their expanding team. This role operates on a hybrid basis, blending remote work with necessary office presence in Oxford. You will be responsible for investigating, evaluating, and settling insurance claims efficiently and fairly. This involves conducting thorough investigations, interviewing claimants and witnesses, assessing damages, negotiating settlements, and processing payments. The ideal candidate will have a strong understanding of insurance policies and claims procedures, excellent investigative skills, and a commitment to providing exceptional customer service.
Key Responsibilities:
The ideal candidate will possess strong analytical and problem-solving skills, with meticulous attention to detail. Excellent negotiation and communication abilities are crucial for effective claims resolution. The ability to manage a caseload efficiently and work independently in a hybrid environment is essential.
Qualifications:
Key Responsibilities:
- Receive and review insurance claims, ensuring all necessary documentation is submitted.
- Investigate claims by gathering information, interviewing relevant parties, and inspecting damage.
- Analyze policy coverage and determine the extent of the company's liability.
- Assess the value of claims, negotiating settlements with claimants and their representatives.
- Process claims payments accurately and in a timely manner.
- Maintain detailed and organized claim files, documenting all actions taken.
- Ensure compliance with company policies, industry regulations, and legal requirements.
- Provide clear and empathetic communication to claimants throughout the claims process.
- Identify potential fraudulent claims and escalate them for further investigation.
- Stay updated on insurance laws, regulations, and best practices in claims handling.
- Collaborate with legal counsel and other experts as needed.
The ideal candidate will possess strong analytical and problem-solving skills, with meticulous attention to detail. Excellent negotiation and communication abilities are crucial for effective claims resolution. The ability to manage a caseload efficiently and work independently in a hybrid environment is essential.
Qualifications:
- Proven experience as an Insurance Claims Adjuster or in a similar claims handling role.
- In-depth knowledge of insurance policies, claims procedures, and relevant legislation.
- Strong investigative and analytical skills.
- Excellent negotiation and communication abilities.
- Proficiency in claims management software.
- Ability to manage multiple claims simultaneously and meet deadlines.
- Strong customer service orientation.
- Relevant insurance certifications (e.g., Cert CII, Dip CII) are a significant advantage.
- Bachelor's degree in a relevant field or equivalent experience.
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5
Insurance Claims Adjuster
EH1 1SR Edinburgh, Scotland
£30000 Annually
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Posted 3 days ago
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Our client, a reputable insurance provider, is seeking a diligent and experienced Insurance Claims Adjuster to join their established team in Edinburgh, Scotland, UK . This role is instrumental in managing the claims process from initiation to settlement, ensuring fairness and accuracy for both the policyholder and the company. You will be responsible for investigating insurance claims, evaluating policy coverage, determining liability, and negotiating settlements. This involves thorough documentation, detailed reporting, and maintaining professional communication with claimants, witnesses, and legal representatives. The ideal candidate possesses strong analytical skills, a keen eye for detail, and a thorough understanding of insurance policies and legal frameworks. You will play a key role in upholding the company's reputation for integrity and customer satisfaction. This hybrid role offers a blend of office-based work and remote flexibility, allowing for efficient claims handling and personal work-life balance. The successful candidate will contribute to the efficient and effective resolution of claims, minimising risk and maximising customer trust. Responsibilities include:
- Investigating assigned insurance claims thoroughly and impartially.
- Reviewing insurance policies to determine coverage and identify any exclusions.
- Assessing damages or losses and estimating repair or replacement costs.
- Interviewing claimants, witnesses, and other relevant parties.
- Collecting and analysing evidence, including police reports, medical records, and repair estimates.
- Negotiating settlements with claimants or their representatives.
- Preparing detailed reports on claim investigations, findings, and recommendations.
- Managing a caseload of claims efficiently and ensuring timely resolution.
- Adhering to all company policies, procedures, and regulatory requirements.
- Maintaining professional relationships with clients, colleagues, and external partners.
- Previous experience as a claims adjuster or in a related insurance role.
- Strong knowledge of insurance principles, policies, and claims handling procedures.
- Excellent investigative, analytical, and negotiation skills.
- Proficiency in insurance claims management software.
- Strong written and verbal communication skills.
- Ability to work independently and manage a varied workload.
- Relevant professional certifications (e.g., CII) are advantageous.
- High school diploma or equivalent; a degree in a relevant field is a plus.
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Insurance Claims Adjuster
PO4 8JQ Portsmouth, South East
£30000 Annually
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Posted 3 days ago
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Our client is actively seeking a diligent and detail-oriented Insurance Claims Adjuster to join their remote team. This role involves investigating, evaluating, and negotiating insurance claims to ensure fair and timely settlements. You will be responsible for managing a caseload of claims, communicating effectively with policyholders, witnesses, and other relevant parties to gather information, and assessing the extent of damages or liability. The Claims Adjuster must have a thorough understanding of insurance policies, legal requirements, and claims procedures. Excellent analytical skills are required to determine coverage, evaluate loss amounts, and make informed decisions regarding claim validity and settlement.
The ideal candidate will possess strong communication, negotiation, and customer service skills. You will be adept at managing your workload independently, working remotely while maintaining high levels of productivity and accuracy. A keen eye for detail and the ability to remain objective and empathetic in challenging situations are crucial. Previous experience in insurance claims handling or a related field is highly advantageous. This position offers the flexibility of a fully remote work arrangement, allowing you to operate from anywhere within the UK. You will be expected to maintain accurate records of all claim activities in the company's claims management system. The role requires a proactive approach to managing claims efficiently, ensuring adherence to regulatory standards and company protocols. Join a leading insurance provider committed to excellence and customer satisfaction.
Responsibilities:
The ideal candidate will possess strong communication, negotiation, and customer service skills. You will be adept at managing your workload independently, working remotely while maintaining high levels of productivity and accuracy. A keen eye for detail and the ability to remain objective and empathetic in challenging situations are crucial. Previous experience in insurance claims handling or a related field is highly advantageous. This position offers the flexibility of a fully remote work arrangement, allowing you to operate from anywhere within the UK. You will be expected to maintain accurate records of all claim activities in the company's claims management system. The role requires a proactive approach to managing claims efficiently, ensuring adherence to regulatory standards and company protocols. Join a leading insurance provider committed to excellence and customer satisfaction.
Responsibilities:
- Investigate insurance claims thoroughly and impartially.
- Evaluate damages and determine liability or coverage.
- Negotiate settlements with policyholders and claimants.
- Gather information from various sources, including interviews and documentation.
- Communicate claim status and decisions clearly and professionally.
- Maintain accurate and detailed records in the claims management system.
- Ensure compliance with all relevant laws and regulations.
- Manage a portfolio of claims efficiently and effectively.
- Provide excellent customer service to all parties involved.
- Adhere to company policies and claims handling procedures.
- Proven experience in insurance claims handling or a related role.
- Strong understanding of insurance policies and claims processes.
- Excellent analytical, negotiation, and communication skills.
- Ability to work independently and manage time effectively in a remote setting.
- Detail-oriented with strong organisational skills.
- Customer-focused approach.
- Relevant professional qualifications (e.g., CII) are a plus.
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7
Insurance Claims Adjuster
LE1 5PP Leicester, East Midlands
£30000 Annually
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Posted 4 days ago
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Our client is seeking a diligent and thorough Insurance Claims Adjuster to join their team in **Leicester, Leicestershire, UK**. This role requires you to be present in the field and at the office to effectively manage insurance claims. You will be responsible for investigating insurance claims, assessing damages, determining liability, and negotiating settlements with policyholders and claimants. This is a crucial role in ensuring fair and efficient claim processing.
Key responsibilities include interviewing claimants and witnesses, reviewing policy coverage, inspecting damaged property (vehicles, homes, etc.), and documenting findings. You will analyze claim information to determine the extent of the insurer's liability and calculate the appropriate settlement amount. Building rapport with policyholders and providing clear explanations of the claims process are vital. You will also work closely with legal counsel, repair shops, and medical professionals as needed. Maintaining accurate and detailed records of all claim activities is essential.
The ideal candidate will possess excellent investigative, analytical, and negotiation skills. Strong communication and interpersonal skills are required to interact effectively with individuals from diverse backgrounds. A keen eye for detail and the ability to remain calm and professional under pressure are important. Previous experience in the insurance industry, particularly in claims handling or adjusting, is highly desirable. A good understanding of insurance policies and relevant legal and regulatory requirements is necessary. The ability to work independently and manage a caseload efficiently is crucial.
Responsibilities:
Key responsibilities include interviewing claimants and witnesses, reviewing policy coverage, inspecting damaged property (vehicles, homes, etc.), and documenting findings. You will analyze claim information to determine the extent of the insurer's liability and calculate the appropriate settlement amount. Building rapport with policyholders and providing clear explanations of the claims process are vital. You will also work closely with legal counsel, repair shops, and medical professionals as needed. Maintaining accurate and detailed records of all claim activities is essential.
The ideal candidate will possess excellent investigative, analytical, and negotiation skills. Strong communication and interpersonal skills are required to interact effectively with individuals from diverse backgrounds. A keen eye for detail and the ability to remain calm and professional under pressure are important. Previous experience in the insurance industry, particularly in claims handling or adjusting, is highly desirable. A good understanding of insurance policies and relevant legal and regulatory requirements is necessary. The ability to work independently and manage a caseload efficiently is crucial.
Responsibilities:
- Investigate insurance claims promptly and thoroughly.
- Interview claimants, witnesses, and relevant parties.
- Review policy terms and conditions to determine coverage.
- Inspect damaged property and assess the extent of loss.
- Document all findings, including photos and detailed reports.
- Calculate claim settlements based on damages and policy terms.
- Negotiate settlements with policyholders and claimants.
- Ensure compliance with all relevant regulations and company policies.
- Maintain organized and accurate claim files.
- High school diploma or equivalent; Bachelor's degree preferred.
- Relevant insurance qualifications (e.g., CII) are advantageous.
- Minimum of 3 years of experience in insurance claims handling or adjusting.
- Strong understanding of insurance principles and practices.
- Excellent investigative, analytical, and negotiation skills.
- Proficiency in Microsoft Office Suite.
- Strong communication and customer service skills.
- Ability to manage time effectively and prioritize tasks.
This advertiser has chosen not to accept applicants from your region.
8
Remote Insurance Claims Adjuster
CB2 1TU Cambridge, Eastern
£35000 Annually
WhatJobs
Posted today
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Job Description
Our client is looking for a diligent and analytical Remote Insurance Claims Adjuster to join their expanding virtual team, supporting operations across the UK. In this fully remote role, you will be responsible for investigating, evaluating, and settling insurance claims efficiently and fairly. Your primary duties will include reviewing policy coverage, gathering information from claimants and relevant parties, conducting thorough investigations using digital tools and resources, and determining the extent of liability. You will need to communicate effectively with policyholders via phone, email, and video conferencing to explain claim processes, provide updates, and negotiate settlements. Maintaining accurate and detailed claim files, adhering to regulatory requirements and company policies, and identifying potential fraud are also critical aspects of this position. The ideal candidate possesses exceptional customer service skills, strong decision-making abilities, and a meticulous approach to documentation. Proficiency in claims management software and a solid understanding of insurance principles are essential. This role requires a self-starter who can manage their workload effectively from a home-based office environment, ensuring timely resolution of claims while upholding the company's reputation for integrity and fairness. You must have a stable internet connection and a dedicated workspace conducive to professional communication. We are committed to fostering a remote-first culture, providing the necessary tools and support for your success. Join our client and be part of a dynamic team that values collaboration and customer satisfaction. Requirements:
- Proven experience as a Claims Adjuster or similar role.
- Strong understanding of insurance policies and claims procedures.
- Excellent analytical and problem-solving skills.
- Exceptional communication and interpersonal abilities.
- Proficiency with claims management software and digital tools.
- Ability to work independently and manage time effectively.
- High school diploma or equivalent; bachelor's degree preferred.
- Must have a reliable home office setup.
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