681 Claims Management jobs in the United Kingdom
Claims Management Specialist
CF10 1AA Cardiff, Wales
£45000 Annually
WhatJobs
Posted 1 day ago
Job Viewed
Job Description
Our client, a leading insurance provider in Cardiff, Wales, UK , is actively seeking a diligent and experienced Claims Management Specialist to oversee and manage a portfolio of complex insurance claims. This is a pivotal on-site role requiring hands-on dedication and a proactive approach to claims resolution.
As a Claims Management Specialist, you will be responsible for investigating, evaluating, and negotiating insurance claims from initiation to settlement. This involves detailed analysis of policy coverage, assessment of damages, and determination of liability. You will liaise extensively with policyholders, claimants, legal representatives, and other third parties to gather information, manage expectations, and facilitate fair and timely settlements.
The ideal candidate will possess a comprehensive understanding of insurance principles, claims handling best practices, and relevant legislation. You must demonstrate exceptional analytical skills, attention to detail, and the ability to make sound judgments under pressure. Strong negotiation and communication skills are crucial for success in this client-facing position.
Key Responsibilities:
As a Claims Management Specialist, you will be responsible for investigating, evaluating, and negotiating insurance claims from initiation to settlement. This involves detailed analysis of policy coverage, assessment of damages, and determination of liability. You will liaise extensively with policyholders, claimants, legal representatives, and other third parties to gather information, manage expectations, and facilitate fair and timely settlements.
The ideal candidate will possess a comprehensive understanding of insurance principles, claims handling best practices, and relevant legislation. You must demonstrate exceptional analytical skills, attention to detail, and the ability to make sound judgments under pressure. Strong negotiation and communication skills are crucial for success in this client-facing position.
Key Responsibilities:
- Investigate and assess the validity and extent of insurance claims.
- Interpret policy wordings and determine coverage accurately.
- Communicate effectively with all parties involved in the claims process.
- Negotiate settlements within established authority limits and guidelines.
- Manage a caseload of claims efficiently, ensuring adherence to service standards and regulatory requirements.
- Appoint and manage external adjusters, surveyors, and legal counsel when necessary.
- Identify potential fraud indicators and escalate investigations accordingly.
- Maintain accurate and up-to-date claim files and records.
- Contribute to the continuous improvement of claims handling processes and procedures.
- Provide exceptional customer service throughout the claims lifecycle.
- Proven experience in insurance claims handling, with a strong focus on complex claims.
- In-depth knowledge of insurance products and claims management principles.
- Excellent investigative, analytical, and problem-solving skills.
- Strong negotiation and conflict resolution abilities.
- Proficiency in claims management software and Microsoft Office Suite.
- Excellent written and verbal communication skills.
- Relevant professional qualifications (e.g., ACII) are highly desirable.
- Ability to work independently and as part of a collaborative team.
- Resilience and ability to manage demanding workloads.
This advertiser has chosen not to accept applicants from your region.
0
Insurance Claims Adjuster
BT1 1AA Belfast, Northern Ireland
£30000 Annually
WhatJobs
Posted today
Job Viewed
Job Description
Our client is seeking a dedicated and detail-oriented Insurance Claims Adjuster to join their established team in Belfast, Northern Ireland, UK . This is a crucial role where you will be responsible for investigating, evaluating, and negotiating insurance claims. You will act as the primary point of contact for policyholders, ensuring fair and efficient resolution of claims while upholding company standards and regulatory requirements. The ideal candidate will possess strong investigative skills, excellent communication abilities, and a commitment to providing exceptional customer service.
Key Responsibilities:
Key Responsibilities:
- Investigate insurance claims by gathering information, interviewing claimants and witnesses, and reviewing policy details.
- Assess the extent of liability and damages, determining the appropriate course of action for claim resolution.
- Negotiate settlements with policyholders and other involved parties in a fair and timely manner.
- Maintain accurate and detailed records of claim investigations, evaluations, and communications using company systems.
- Interpret insurance policies to ensure claims are handled in accordance with coverage terms and conditions.
- Liaise with legal counsel, repair shops, medical professionals, and other relevant parties as needed.
- Ensure compliance with all relevant insurance regulations and company policies.
- Handle a caseload of claims efficiently, prioritizing tasks and managing deadlines effectively.
- Provide clear and empathetic communication to claimants throughout the claims process.
- Identify potential cases of fraud and escalate them according to company procedures.
- Proven experience as an Insurance Claims Adjuster or in a similar claims handling role.
- Strong understanding of insurance policies, legal terminology, and claims investigation procedures.
- Excellent negotiation and conflict-resolution skills.
- Exceptional written and verbal communication abilities.
- Proficiency in using claims management software and Microsoft Office Suite.
- High level of integrity and attention to detail.
- Ability to work independently and manage a demanding workload.
- A degree in Law, Business, Finance, or a related field is advantageous.
- Relevant professional certifications (e.g., CII) are a strong plus.
- Must be legally authorized to work in the UK.
This advertiser has chosen not to accept applicants from your region.
1
Insurance Claims Adjuster
DE1 2FW Derby, East Midlands
£35000 Annually
WhatJobs
Posted 1 day ago
Job Viewed
Job Description
Our client is seeking a meticulous and customer-focused Insurance Claims Adjuster to join their team in **Derby, Derbyshire, UK**. This role is vital in processing and settling insurance claims efficiently and fairly, ensuring client satisfaction and upholding company standards. You will be responsible for investigating insurance claims, determining coverage, negotiating settlements, and managing claim files from initiation to closure. The ideal candidate will possess a strong understanding of insurance policies, legal regulations, and claims handling best practices. Excellent analytical skills are required to assess damages, liability, and policy terms. You will communicate effectively with policyholders, claimants, witnesses, and other relevant parties to gather information and explain claim procedures. Key responsibilities include conducting thorough claim investigations, inspecting damaged property (vehicles, homes, etc.), documenting findings, and preparing detailed claim reports. You will negotiate settlements within policy limits and company guidelines, while ensuring a high level of customer service throughout the claims process. Experience in a specific line of insurance (e.g., auto, property, liability) is beneficial. Professional certifications or qualifications in insurance claims adjusting are highly desirable. You must be adept at managing a caseload of claims, prioritizing tasks, and meeting deadlines. Strong interpersonal skills and the ability to handle sensitive situations with empathy and professionalism are crucial. This role requires a commitment to ethical conduct and adherence to regulatory requirements. The ability to work independently and as part of a team is essential. This is a hands-on role requiring fieldwork and client interaction. Continuous professional development and training are provided to keep up with industry changes and best practices. Join a reputable insurance provider committed to excellence in claims management.
Responsibilities:
Responsibilities:
- Investigate insurance claims thoroughly to determine liability and coverage.
- Inspect damaged property and vehicles to assess the extent of loss.
- Gather and analyze evidence, documentation, and statements.
- Interpret insurance policy terms and conditions.
- Negotiate fair settlements with policyholders and claimants.
- Manage claim files, ensuring accuracy and completeness.
- Communicate claim status and decisions clearly to all parties.
- Adhere to company policies, procedures, and regulatory requirements.
- Identify potential fraud and escalate as necessary.
- Maintain excellent customer service standards throughout the claims process.
- Proven experience as an Insurance Claims Adjuster or in a similar role.
- Strong knowledge of insurance policies and claims handling procedures.
- Excellent investigative, analytical, and problem-solving skills.
- Proficiency in documentation and report writing.
- Strong negotiation and communication skills.
- Ability to manage a caseload effectively and prioritize tasks.
- Customer-focused approach with strong interpersonal skills.
- Relevant insurance certifications (e.g., CII) are a plus.
- Full UK driving license and willingness to undertake fieldwork.
This advertiser has chosen not to accept applicants from your region.
2
Insurance Claims Adjuster
CV1 1GH Coventry, West Midlands
£32000 Annually
WhatJobs
Posted 2 days ago
Job Viewed
Job Description
Our client, a reputable insurance provider, is seeking a detail-oriented and empathetic Insurance Claims Adjuster to join their team in Coventry, West Midlands, UK . This role involves assessing insurance claims, determining coverage, and negotiating settlements to ensure fair and efficient resolution for policyholders. The position operates on a hybrid model, offering a blend of office-based work and remote flexibility.
Key Responsibilities:
Qualifications and Skills:
The ideal candidate will possess a strong sense of integrity and a commitment to providing exceptional service. This is a great opportunity to build a career in the insurance sector within a supportive environment located in Coventry .
Key Responsibilities:
- Investigate insurance claims by gathering information from claimants, witnesses, and other relevant parties.
- Review policy documents to determine coverage and assess liability.
- Conduct site visits and inspections to evaluate damages and loss extent, when necessary.
- Negotiate claim settlements with policyholders or their representatives in a fair and timely manner.
- Prepare detailed reports documenting claim findings, assessments, and settlement recommendations.
- Maintain accurate and organised claim files, ensuring all documentation is up-to-date.
- Ensure compliance with company policies, industry regulations, and legal requirements.
- Liaise with legal counsel, repair services, and other third parties as required.
- Provide excellent customer service to policyholders throughout the claims process.
- Identify potential fraudulent claims and escalate them for further investigation.
Qualifications and Skills:
- Proven experience as an Insurance Claims Adjuster or in a similar role within the insurance industry.
- Strong understanding of insurance policies, claims handling procedures, and relevant regulations.
- Excellent negotiation, communication, and interpersonal skills.
- Strong analytical and problem-solving abilities, with keen attention to detail.
- Ability to manage a caseload effectively and prioritise tasks.
- Proficiency in relevant claims management software and Microsoft Office Suite.
- Empathy and a customer-focused approach.
- Ability to work independently and as part of a team.
- A valid UK driving licence and willingness to travel locally for inspections.
- Relevant professional qualifications (e.g., CII) are advantageous.
The ideal candidate will possess a strong sense of integrity and a commitment to providing exceptional service. This is a great opportunity to build a career in the insurance sector within a supportive environment located in Coventry .
This advertiser has chosen not to accept applicants from your region.
3
Insurance Claims Adjuster
DE1 2GN Derby, East Midlands
£30000 Annually
WhatJobs
Posted 4 days ago
Job Viewed
Job Description
Our client, a reputable insurance provider, is looking for a meticulous and dedicated Insurance Claims Adjuster to join their team in Derby, Derbyshire, UK . This role is responsible for investigating, evaluating, and settling insurance claims in a fair, efficient, and timely manner. The ideal candidate will possess excellent analytical skills, strong attention to detail, and a thorough understanding of insurance policies and claims procedures. You will liaunt with policyholders, witnesses, and other relevant parties to gather information, assess damages, and determine liability. This position plays a vital role in ensuring customer satisfaction and upholding the company's commitment to integrity and service excellence in the Derby, Derbyshire, UK region.
Key responsibilities will include:
The successful candidate will hold a minimum of a high school diploma or equivalent; a Bachelor's degree in a relevant field is advantageous. Previous experience in insurance claims handling, particularly within property or casualty insurance, is highly desirable. A strong understanding of insurance principles and terminology is required. Excellent customer service, communication, negotiation, and investigative skills are essential. The ability to work independently and manage a caseload effectively is crucial. This is a valuable opportunity to build a career in the insurance sector in Derby, Derbyshire, UK .
Key responsibilities will include:
- Investigating assigned insurance claims thoroughly to determine coverage, liability, and damages.
- Interviewing policyholders, claimants, witnesses, and other parties involved in the claim.
- Inspecting damaged property and assessing the extent of losses, potentially coordinating with external experts.
- Reviewing policy documents and relevant legal statutes to ensure claims are handled in accordance with policy terms and regulations.
- Negotiating settlements with claimants and their representatives in a fair and objective manner.
- Authorizing payments and processing claim settlements accurately and promptly.
- Maintaining detailed and organized claim files, documenting all activities and communications.
- Communicating effectively with policyholders, providing clear explanations of the claims process and decisions.
- Identifying potential fraudulent claims and escalating them for further investigation.
- Staying updated on industry best practices, regulatory changes, and company procedures.
The successful candidate will hold a minimum of a high school diploma or equivalent; a Bachelor's degree in a relevant field is advantageous. Previous experience in insurance claims handling, particularly within property or casualty insurance, is highly desirable. A strong understanding of insurance principles and terminology is required. Excellent customer service, communication, negotiation, and investigative skills are essential. The ability to work independently and manage a caseload effectively is crucial. This is a valuable opportunity to build a career in the insurance sector in Derby, Derbyshire, UK .
This advertiser has chosen not to accept applicants from your region.
4
Insurance Claims Adjuster
MK11 3HQ Milton Keynes, South East
£30000 Annually
WhatJobs
Posted 9 days ago
Job Viewed
Job Description
Our client is seeking a diligent and customer-focused Insurance Claims Adjuster to join their busy team in **Milton Keynes, Buckinghamshire, UK**. This hybrid role offers a blend of office-based work and site visits, providing a dynamic and engaging career path. You will be responsible for managing a portfolio of insurance claims from initial notification through to settlement, ensuring fair and efficient resolution for policyholders. The ideal candidate will have a strong understanding of insurance policies, claims investigation procedures, and relevant legislation. Key responsibilities include assessing policy coverage, investigating the circumstances of claims, negotiating settlements, and liaising with policyholders, legal representatives, and other stakeholders. You will be required to conduct thorough investigations, gather evidence, and document all claim activity accurately and comprehensively. This role demands excellent communication, negotiation, and problem-solving skills, as well as a keen eye for detail and a commitment to providing exceptional customer service. The ability to work independently, manage your workload effectively, and make sound judgments under pressure is crucial.
Qualifications:
Qualifications:
- Experience in insurance claims handling or a related field.
- Knowledge of various insurance product lines (e.g., property, casualty, auto).
- Understanding of claims investigation techniques and settlement processes.
- Strong analytical and problem-solving abilities.
- Excellent communication, negotiation, and interpersonal skills.
- Proficiency in using claims management software.
- Ability to manage a caseload efficiently and prioritize tasks.
- Commitment to customer service and ethical conduct.
- Full UK driving license and access to a vehicle for site visits.
- Progress towards or completion of relevant professional qualifications (e.g., CII) is an advantage.
This advertiser has chosen not to accept applicants from your region.
5
Insurance Claims Adjuster
PL1 2SR Plymouth, South West
£30000 Annually
WhatJobs
Posted 9 days ago
Job Viewed
Job Description
Our client is seeking a dedicated and detail-oriented Insurance Claims Adjuster to join their expanding team, operating primarily from Plymouth, Devon, UK , with the flexibility of remote work. This critical role involves investigating, evaluating, and settling insurance claims efficiently and fairly. The successful candidate will be responsible for communicating with policyholders, witnesses, and other involved parties to gather information, assess damages, and determine liability. You will analyze policy coverage, review documentation, and negotiate settlements in accordance with company guidelines and regulatory standards. The ability to manage a caseload of claims effectively, prioritize tasks, and meet deadlines is essential. This position requires strong interpersonal skills, empathy, and a commitment to providing excellent customer service during what can be a stressful time for clients. You will need to conduct thorough investigations, which may involve site visits (when necessary and safe), expert consultations, and detailed report writing. The role demands a meticulous approach to documentation and a thorough understanding of insurance principles and legal frameworks. Opportunities for professional development and career advancement within the insurance sector are substantial. This role offers the convenience of working from home, providing flexibility and autonomy, while still being part of a supportive and collaborative team environment. Join us in ensuring our clients receive prompt and equitable resolution of their insurance claims.
Responsibilities:
Responsibilities:
- Investigate and assess insurance claims promptly and thoroughly.
- Determine coverage, liability, and damages based on policy terms and investigation findings.
- Communicate effectively with policyholders, claimants, and other relevant parties.
- Negotiate settlements within authorized limits.
- Prepare detailed reports documenting investigation findings and settlement recommendations.
- Maintain accurate and organized claim files.
- Adhere to all company policies, procedures, and regulatory requirements.
- Manage a caseload of claims efficiently and effectively.
- Identify potential fraud or subrogation opportunities.
- Proven experience as a Claims Adjuster or in a similar insurance claims role.
- Solid understanding of insurance policies, claims investigation, and settlement processes.
- Excellent communication, negotiation, and interpersonal skills.
- Strong analytical and problem-solving abilities.
- Meticulous attention to detail and organizational skills.
- Ability to work independently and manage time effectively.
- Proficiency in claims management software.
- Relevant insurance certifications are a plus.
- Empathy and customer-centric approach.
This advertiser has chosen not to accept applicants from your region.
Be The First To Know
About the latest Claims management Jobs in United Kingdom !
6
Insurance Claims Adjuster
SR1 1AA Sunderland, North East
£30000 Annually
WhatJobs
Posted 11 days ago
Job Viewed
Job Description
Our client is seeking a diligent and thorough Insurance Claims Adjuster to join their established team in **Sunderland, Tyne and Wear, UK**. This role is crucial in managing and settling insurance claims efficiently and fairly. You will be responsible for investigating insurance claims, determining the extent of liability, and negotiating settlements with policyholders. This involves conducting detailed examinations of damages, reviewing policy coverage, and gathering all necessary documentation to make informed decisions.
Key responsibilities include interviewing claimants and witnesses, inspecting damaged property (vehicles, homes, etc.), and coordinating with experts such as engineers or medical professionals when necessary. You will meticulously document all findings, prepare detailed reports, and maintain accurate records of claim progression. A crucial part of the role is to assess the validity of claims against policy terms and conditions, ensuring adherence to regulatory requirements and company guidelines. You will also be responsible for managing your caseload effectively, prioritising tasks to ensure timely resolution of claims and maintaining excellent communication with all parties involved throughout the claims process.
The ideal candidate will possess excellent investigative, analytical, and problem-solving skills. Strong negotiation and communication abilities are essential, as is a keen eye for detail and a commitment to customer service. Previous experience in insurance claims handling or a related field is highly preferred. A good understanding of relevant insurance policies and legal frameworks is advantageous. You should be able to work independently, manage your time effectively, and demonstrate a high level of integrity and professionalism. This position requires a proactive approach and the ability to work under pressure, particularly during peak claim periods. A valid UK driving licence and the willingness to travel to claim sites within the designated area are essential for this role.
Key responsibilities include interviewing claimants and witnesses, inspecting damaged property (vehicles, homes, etc.), and coordinating with experts such as engineers or medical professionals when necessary. You will meticulously document all findings, prepare detailed reports, and maintain accurate records of claim progression. A crucial part of the role is to assess the validity of claims against policy terms and conditions, ensuring adherence to regulatory requirements and company guidelines. You will also be responsible for managing your caseload effectively, prioritising tasks to ensure timely resolution of claims and maintaining excellent communication with all parties involved throughout the claims process.
The ideal candidate will possess excellent investigative, analytical, and problem-solving skills. Strong negotiation and communication abilities are essential, as is a keen eye for detail and a commitment to customer service. Previous experience in insurance claims handling or a related field is highly preferred. A good understanding of relevant insurance policies and legal frameworks is advantageous. You should be able to work independently, manage your time effectively, and demonstrate a high level of integrity and professionalism. This position requires a proactive approach and the ability to work under pressure, particularly during peak claim periods. A valid UK driving licence and the willingness to travel to claim sites within the designated area are essential for this role.
This advertiser has chosen not to accept applicants from your region.
7
Insurance Claims Adjuster
BD1 1 Bradford, Yorkshire and the Humber
£35000 Annually
WhatJobs
Posted 11 days ago
Job Viewed
Job Description
Our client, a leading insurance provider, is seeking a detail-oriented and experienced Insurance Claims Adjuster to join their team in **Bradford, West Yorkshire, UK**. This hybrid role involves investigating, evaluating, and settling insurance claims accurately and efficiently, ensuring compliance with policy terms and regulatory requirements. You will be responsible for managing a caseload of claims, conducting thorough investigations, negotiating settlements, and providing clear communication to policyholders. The ideal candidate will possess strong analytical skills, excellent judgment, and the ability to handle complex cases with empathy and professionalism. You will leverage your expertise to determine liability, assess damages, and facilitate timely claim resolution. This position offers a blend of office-based work and field visits, providing variety and engagement.
Key Responsibilities:
Key Responsibilities:
- Investigate insurance claims by gathering evidence, interviewing claimants and witnesses, and reviewing relevant documentation.
- Evaluate the extent of damages and determine the validity and coverage of claims based on policy terms.
- Negotiate settlements with policyholders and/or their representatives in a fair and efficient manner.
- Prepare detailed reports outlining claim findings, assessments, and recommended settlements.
- Manage a caseload of claims from initial report to final resolution, ensuring timely processing.
- Maintain accurate and comprehensive claim files, adhering to company record-keeping standards.
- Ensure compliance with all relevant insurance regulations and company procedures.
- Provide clear and empathetic communication to policyholders throughout the claims process.
- Liaise with legal counsel, repair services, and other third parties as necessary.
- Identify potential fraudulent claims and escalate them for further investigation.
- Stay current with industry best practices, policy changes, and relevant legislation.
- Contribute to process improvements and team development.
- Proven experience as a Claims Adjuster or in a similar insurance claims handling role.
- Strong understanding of insurance policies, claims investigation techniques, and legal/regulatory frameworks.
- Excellent analytical, problem-solving, and decision-making abilities.
- Exceptional negotiation and communication skills, both written and verbal.
- High level of attention to detail and accuracy.
- Ability to manage a varied workload and meet deadlines.
- Proficiency in claims management software and Microsoft Office Suite.
- Professional certifications (e.g., ACII, CII) are advantageous.
- Ability to work independently and as part of a collaborative team in a hybrid environment.
- Strong ethical compass and commitment to fairness.
This advertiser has chosen not to accept applicants from your region.
8
Insurance Claims Adjuster
DE1 1AA Derby, East Midlands
£30000 Annually
WhatJobs
Posted 13 days ago
Job Viewed
Job Description
Our client, a reputable insurance provider, is seeking a diligent and customer-focused Insurance Claims Adjuster to join their team. This role requires a strong understanding of insurance policies and claims handling procedures, with a commitment to providing excellent service to policyholders. The successful candidate will be responsible for investigating, evaluating, and negotiating insurance claims, ensuring fair and timely resolution while upholding company standards and regulatory compliance. This is a field-based role requiring regular travel to assess damages and meet with clients.
Responsibilities:
Responsibilities:
- Receive, review, and process insurance claims accurately and efficiently.
- Conduct thorough investigations into the circumstances surrounding insurance claims, gathering necessary evidence and documentation.
- Interview claimants, witnesses, and other relevant parties to obtain detailed information.
- Assess the extent of damages or losses covered by the insurance policy, potentially involving site visits to inspect property or vehicles.
- Determine coverage based on policy terms and conditions, applying them to the specifics of each claim.
- Negotiate settlements with claimants or their representatives in a fair and professional manner.
- Maintain detailed and accurate records of all claim activities, communications, and decisions within the claims management system.
- Ensure compliance with all relevant insurance regulations, company policies, and ethical guidelines.
- Identify potential cases of fraud and escalate them according to established procedures.
- Manage a caseload of claims effectively, prioritising workload to meet service level agreements.
- Communicate clearly and empathetically with policyholders throughout the claims process, providing updates and explanations.
- Liaise with legal counsel, repair services, and other third parties as required.
- Proven experience in claims adjusting or a related role within the insurance industry.
- Solid understanding of insurance principles, policy wordings, and claims handling best practices.
- Excellent investigative, analytical, and negotiation skills.
- Strong communication and interpersonal skills, with the ability to build rapport and manage difficult conversations.
- Proficiency in using claims management software and standard office applications.
- High level of integrity and ethical conduct.
- Ability to work independently and manage time effectively in a field-based environment.
- A full UK driving licence and access to a reliable vehicle for business use.
- Relevant professional qualifications (e.g., CII Certificate/Diploma in Insurance) are highly desirable.
- Willingness to travel extensively within the designated territory.
This advertiser has chosen not to accept applicants from your region.
9