1,320 Claims Specialist jobs in the United Kingdom
Remote Senior Product Liability Claims Specialist
None Plymouth, South West
£55000 Annually
WhatJobs
Posted 22 days ago
Job Viewed
Job Description
Our client, a prominent insurer, is seeking a highly experienced Remote Senior Product Liability Claims Specialist to join their dedicated claims team. This is a fully remote role, enabling you to manage a portfolio of complex product liability claims from your home office. You will be responsible for the end-to-end handling of claims, including thorough investigation, accurate assessment of liability, negotiation, and settlement. The ideal candidate will possess a deep understanding of product liability law, regulatory frameworks, and risk management principles. You will engage with policyholders, legal counsel, technical experts, and manufacturers to gather comprehensive information and formulate effective claims strategies. Key responsibilities include meticulous documentation, adherence to claims handling best practices, and proactive communication to ensure timely and equitable resolution. A proven ability to manage challenging cases, strong analytical and negotiation skills, and a commitment to upholding the company's reputation for fairness and efficiency are essential.
Responsibilities:
Responsibilities:
- Manage a caseload of complex product liability claims from initial notification through to settlement.
- Conduct in-depth investigations into the cause, extent, and liability of product-related incidents.
- Interpret policy wordings, endorsements, and exclusions to establish coverage.
- Gather and analyse evidence, including expert reports, technical data, and witness statements.
- Assess and quantify damages, considering potential legal exposure and business impact.
- Negotiate settlements with claimants, their legal representatives, and manufacturers.
- Appoint and manage external legal counsel, technical consultants, and investigators as needed.
- Prepare comprehensive claim reports, detailing findings, liability assessments, and settlement recommendations.
- Ensure all claims handling activities comply with relevant legislation, regulatory requirements, and company procedures.
- Maintain accurate and detailed claim files within the company's claims management system.
- Communicate effectively and proactively with all involved parties, providing clear updates and explanations.
- Identify potential recovery or subrogation opportunities.
- Contribute to the development and refinement of product liability claims handling best practices.
- Stay informed about product safety regulations, industry trends, and emerging risks.
- Uphold the highest standards of professionalism, integrity, and customer service.
- Extensive experience in handling product liability claims, ideally within an insurance or legal context.
- In-depth knowledge of product liability law, tort law, and related regulatory environments.
- Strong analytical, investigative, and problem-solving skills.
- Exceptional negotiation and communication abilities, both written and verbal.
- Proficiency in claims management systems and standard office software.
- Ability to manage complex legal and technical information.
- Demonstrated ability to work autonomously and make sound judgments in a remote setting.
- Professional qualifications in insurance or law (e.g., ACII, Post-Graduate Diploma in Law) are highly advantageous.
- Bachelor's degree in Law, Business, Engineering, or a related field is preferred.
- Experience liaising with manufacturers and international claims.
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0
Claims Management Specialist
CF10 1AA Cardiff, Wales
£45000 Annually
WhatJobs
Posted 1 day ago
Job Viewed
Job Description
Our client, a leading insurance provider in Cardiff, Wales, UK , is actively seeking a diligent and experienced Claims Management Specialist to oversee and manage a portfolio of complex insurance claims. This is a pivotal on-site role requiring hands-on dedication and a proactive approach to claims resolution.
As a Claims Management Specialist, you will be responsible for investigating, evaluating, and negotiating insurance claims from initiation to settlement. This involves detailed analysis of policy coverage, assessment of damages, and determination of liability. You will liaise extensively with policyholders, claimants, legal representatives, and other third parties to gather information, manage expectations, and facilitate fair and timely settlements.
The ideal candidate will possess a comprehensive understanding of insurance principles, claims handling best practices, and relevant legislation. You must demonstrate exceptional analytical skills, attention to detail, and the ability to make sound judgments under pressure. Strong negotiation and communication skills are crucial for success in this client-facing position.
Key Responsibilities:
As a Claims Management Specialist, you will be responsible for investigating, evaluating, and negotiating insurance claims from initiation to settlement. This involves detailed analysis of policy coverage, assessment of damages, and determination of liability. You will liaise extensively with policyholders, claimants, legal representatives, and other third parties to gather information, manage expectations, and facilitate fair and timely settlements.
The ideal candidate will possess a comprehensive understanding of insurance principles, claims handling best practices, and relevant legislation. You must demonstrate exceptional analytical skills, attention to detail, and the ability to make sound judgments under pressure. Strong negotiation and communication skills are crucial for success in this client-facing position.
Key Responsibilities:
- Investigate and assess the validity and extent of insurance claims.
- Interpret policy wordings and determine coverage accurately.
- Communicate effectively with all parties involved in the claims process.
- Negotiate settlements within established authority limits and guidelines.
- Manage a caseload of claims efficiently, ensuring adherence to service standards and regulatory requirements.
- Appoint and manage external adjusters, surveyors, and legal counsel when necessary.
- Identify potential fraud indicators and escalate investigations accordingly.
- Maintain accurate and up-to-date claim files and records.
- Contribute to the continuous improvement of claims handling processes and procedures.
- Provide exceptional customer service throughout the claims lifecycle.
- Proven experience in insurance claims handling, with a strong focus on complex claims.
- In-depth knowledge of insurance products and claims management principles.
- Excellent investigative, analytical, and problem-solving skills.
- Strong negotiation and conflict resolution abilities.
- Proficiency in claims management software and Microsoft Office Suite.
- Excellent written and verbal communication skills.
- Relevant professional qualifications (e.g., ACII) are highly desirable.
- Ability to work independently and as part of a collaborative team.
- Resilience and ability to manage demanding workloads.
This advertiser has chosen not to accept applicants from your region.
1
Claims Adjuster Specialist
NG1 3AG Nottingham, East Midlands
£40000 Annually
WhatJobs
Posted 15 days ago
Job Viewed
Job Description
Our client is looking for a highly skilled and meticulous Claims Adjuster Specialist to join their established insurance team. This hybrid role offers the flexibility of working both from home and in our **Nottingham, Nottinghamshire, UK** office. The successful candidate will be responsible for investigating, evaluating, and settling insurance claims efficiently and fairly. This involves detailed analysis of policy coverage, conducting thorough investigations, negotiating settlements, and ensuring compliance with all relevant regulations and company procedures.
Key Responsibilities:
Key Responsibilities:
- Investigate insurance claims by gathering relevant documentation, interviewing claimants and witnesses, and assessing damages.
- Analyze policy coverage to determine the extent of liability and coverage for each claim.
- Accurately estimate the cost of repairs or replacement of damaged property.
- Negotiate settlements with claimants, policyholders, and legal representatives in a professional and timely manner.
- Prepare detailed reports outlining investigation findings, claim assessments, and settlement recommendations.
- Ensure all claims handling activities comply with industry regulations, legal requirements, and company guidelines.
- Maintain accurate and up-to-date claim files in the company's claims management system.
- Provide excellent customer service to all parties involved in the claims process.
- Identify potential fraud indicators and escalate suspicious claims for further investigation.
- Collaborate with underwriters, legal counsel, and other departments as needed to resolve complex claims.
This advertiser has chosen not to accept applicants from your region.
2
Remote Claims Adjuster Specialist
AB10 1 Aberdeen, Scotland
£45000 Annually
WhatJobs
Posted today
Job Viewed
Job Description
Our client, a leading innovator in the insurance sector, is seeking a highly skilled and dedicated Remote Claims Adjuster Specialist to join their dynamic, fully remote team. This position is crucial for efficiently and accurately assessing and processing insurance claims from policyholders across the UK. The ideal candidate will possess exceptional analytical abilities, a thorough understanding of insurance policies, and a commitment to providing outstanding customer service, all while working from the comfort of their own home.
Responsibilities:
Responsibilities:
- Investigate, evaluate, and negotiate insurance claims in accordance with policy provisions and company guidelines.
- Conduct thorough reviews of claim documentation, including police reports, medical records, and repair estimates.
- Communicate effectively with policyholders, witnesses, and other relevant parties to gather necessary information and explain claim status.
- Determine coverage based on policy terms and conditions, and assess liability and damages.
- Process claim payments accurately and efficiently, ensuring compliance with regulatory requirements.
- Maintain detailed and organized claim files, documenting all activities and decisions.
- Identify potential fraudulent claims and escalate them for further investigation.
- Collaborate with internal legal and underwriting departments on complex or disputed claims.
- Adhere to all company policies, procedures, and service standards.
- Proactively manage a caseload of claims, ensuring timely resolution and customer satisfaction.
- Utilize various communication tools and claims management software to perform duties remotely.
- Stay updated on industry trends, regulations, and best practices in claims handling.
- Proven experience as a claims adjuster or in a similar role within the insurance industry.
- Comprehensive knowledge of insurance policies, claims procedures, and relevant legislation.
- Strong negotiation, analytical, and problem-solving skills.
- Excellent written and verbal communication skills, with the ability to explain complex information clearly.
- Proficiency in using claims management software and Microsoft Office Suite.
- Ability to work independently, manage time effectively, and meet deadlines in a remote environment.
- A high degree of integrity and attention to detail.
- Customer-focused approach with empathy and professionalism.
- Relevant insurance qualifications or certifications (e.g., CII, CIP) are highly desirable.
- Must have a dedicated home office space with reliable high-speed internet access.
- Ability to work autonomously and be self-motivated.
This advertiser has chosen not to accept applicants from your region.
3
Senior Claims Resolution Specialist
ST1 2JP Staffordshire, West Midlands
£40000 Annually
WhatJobs
Posted 8 days ago
Job Viewed
Job Description
Our client is a leading insurance provider seeking a highly motivated and experienced Senior Claims Resolution Specialist to join their dynamic, fully remote team. This role is critical to ensuring customer satisfaction and operational efficiency by handling complex insurance claims with precision and empathy. As a remote-first organization, we empower our employees with the tools and autonomy to excel from anywhere. You will investigate, evaluate, and negotiate settlements for a variety of claims, acting as a primary point of contact for policyholders and external parties.
Key Responsibilities:
Key Responsibilities:
- Investigate, assess, and resolve complex insurance claims in accordance with policy terms and regulatory requirements.
- Communicate effectively and empathetically with policyholders, providing clear explanations of the claims process, coverage, and settlement options.
- Gather necessary documentation, conduct interviews, and obtain evidence to support claim decisions.
- Negotiate fair and equitable settlements with claimants and third-party representatives.
- Identify potential fraudulent claims and escalate them to the appropriate department for further investigation.
- Maintain accurate and detailed claim files, documenting all activities, communications, and decisions.
- Adhere to service level agreements (SLAs) and key performance indicators (KPIs) for claims handling efficiency and customer satisfaction.
- Collaborate with legal counsel, medical professionals, and other experts as needed to facilitate claim resolution.
- Stay informed about changes in insurance legislation, regulations, and industry best practices.
- Mentor and provide guidance to junior claims handlers, sharing expertise and best practices.
- Participate in team meetings and contribute to process improvement initiatives.
- Proven experience in insurance claims handling, with a significant portion focused on complex or specialty claims.
- In-depth knowledge of insurance policies, claims procedures, and relevant legal/regulatory frameworks.
- Excellent analytical, problem-solving, and decision-making skills.
- Exceptional communication, negotiation, and interpersonal skills.
- Ability to manage a diverse caseload efficiently and prioritize tasks effectively in a remote work setting.
- Proficiency in claims management software and Microsoft Office Suite.
- Relevant professional certifications (e.g., ACII, CII) are highly desirable.
- A Bachelor's degree in Business, Law, Finance, or a related field is preferred.
- Demonstrated ability to work independently with minimal supervision, demonstrating initiative and proactivity.
- A commitment to providing outstanding customer service and maintaining high ethical standards.
This advertiser has chosen not to accept applicants from your region.
4
Senior Claims Resolution Specialist
EH1 1AB Edinburgh, Scotland
£35000 Annually
WhatJobs
Posted 8 days ago
Job Viewed
Job Description
Our client is seeking a highly experienced and dedicated Senior Claims Resolution Specialist to join their dynamic team. This fully remote position offers the unique opportunity to work from anywhere in the UK, contributing to a thriving insurance sector. As a Senior Claims Resolution Specialist, you will be instrumental in managing and resolving complex insurance claims from initiation to closure. You will conduct thorough investigations, assess liability, negotiate settlements, and ensure compliance with all regulatory requirements and company policies. This role demands exceptional analytical skills, a meticulous attention to detail, and a deep understanding of insurance principles.
Key Responsibilities:
Qualifications and Skills:
Key Responsibilities:
- Investigate, evaluate, and settle complex insurance claims, ensuring accuracy and fairness.
- Communicate effectively with policyholders, third-party representatives, and internal stakeholders to gather information and provide updates.
- Negotiate settlements within authorized limits, exercising sound judgment and demonstrating strong commercial awareness.
- Prepare detailed reports and documentation, maintaining accurate and up-to-date claim files.
- Identify potential fraudulent claims and escalate them according to established procedures.
- Mentor and provide guidance to junior claims handlers, fostering a culture of continuous improvement.
- Stay abreast of changes in legislation, case law, and industry best practices to ensure continuous compliance and operational excellence.
- Contribute to the development and refinement of claims handling processes and strategies.
Qualifications and Skills:
- Proven experience in handling a wide range of insurance claims, with a focus on complex cases.
- In-depth knowledge of insurance policies, procedures, and relevant legislation.
- Exceptional negotiation, communication, and interpersonal skills.
- Strong analytical and problem-solving abilities, with a keen eye for detail.
- Proficiency in claims management software and standard office applications.
- Ability to work independently and manage a caseload effectively in a remote environment.
- Relevant professional qualifications (e.g., CII) are highly advantageous.
- A proactive and results-oriented mindset, committed to delivering outstanding customer service.
This advertiser has chosen not to accept applicants from your region.
5
Senior Claims Resolution Specialist
BS1 3BZ Bristol, South West
£40000 Annually
WhatJobs
Posted 8 days ago
Job Viewed
Job Description
Our client, a highly respected insurance provider known for its commitment to customer service, is seeking a Senior Claims Resolution Specialist to join their fully remote operational team. This critical role involves managing and resolving complex insurance claims with efficiency, empathy, and accuracy. You will be responsible for investigating claims, negotiating settlements, and ensuring adherence to policy terms and regulatory requirements. The ideal candidate possesses a deep understanding of insurance principles, exceptional problem-solving skills, and a proven ability to handle challenging cases with professionalism. As a remote-first professional, you will leverage advanced digital tools and communication platforms to provide outstanding support to policyholders and stakeholders.
Responsibilities:
Responsibilities:
- Investigate, evaluate, and resolve complex insurance claims across various lines of business, ensuring fair and timely settlements.
- Interpret policy wordings and conditions to determine coverage and liability.
- Communicate effectively with policyholders, claimants, legal representatives, and other parties involved in the claims process.
- Negotiate settlements within established guidelines, aiming for mutually agreeable resolutions.
- Gather and analyze relevant documentation, including accident reports, medical records, repair estimates, and witness statements.
- Identify potential fraudulent claims and escalate for further investigation.
- Ensure compliance with all relevant insurance regulations, company policies, and procedures.
- Maintain accurate and detailed records of all claims activities and communications in the claims management system.
- Provide guidance and mentorship to junior claims handlers.
- Contribute to the continuous improvement of claims handling processes and customer service standards.
- Stay updated on industry best practices, legal changes, and emerging trends in insurance claims.
- Assist in the training of new team members on claims procedures and best practices.
- Bachelor's degree in Business Administration, Finance, Law, or a related field. Professional insurance certifications (e.g., ACII, CIP) are highly desirable.
- Minimum of 5-7 years of progressive experience in insurance claims handling, with a focus on complex or high-value claims.
- In-depth knowledge of insurance policies, procedures, and regulatory frameworks.
- Proven ability to analyze complex situations, make sound judgments, and negotiate effectively.
- Exceptional communication, interpersonal, and conflict resolution skills.
- Strong organizational skills and meticulous attention to detail.
- Proficiency in claims management software and standard office applications.
- Demonstrated ability to work independently and manage a caseload efficiently in a remote environment.
- A commitment to providing excellent customer service and maintaining ethical standards.
- Experience in handling claims within specific sectors (e.g., property, casualty, liability) is an advantage.
- Excellent written and verbal communication skills for clear and professional correspondence.
This advertiser has chosen not to accept applicants from your region.
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6
Senior Claims Adjuster Specialist
RG1 2NH Reading, South East
£45000 Annually
WhatJobs
Posted 9 days ago
Job Viewed
Job Description
Our client, a leading insurance provider, is seeking a highly skilled and experienced Senior Claims Adjuster Specialist to join their dynamic team in Reading, Berkshire, UK . This pivotal role will involve managing complex claims, ensuring fair and efficient resolution, and upholding the company's commitment to excellent customer service. You will be responsible for investigating, evaluating, and negotiating settlement of claims across various lines of business, including property, casualty, and liability. This will require meticulous attention to detail, strong analytical skills, and a thorough understanding of insurance policies and legal frameworks. The successful candidate will act as a subject matter expert, providing guidance and mentorship to junior adjusters. Key responsibilities include conducting detailed site inspections, gathering evidence, obtaining witness statements, and preparing comprehensive reports for underwriting and legal departments. You will liaise with policyholders, legal counsel, and external experts to facilitate claim resolution. A significant part of the role involves risk assessment and identifying potential fraud. You will also be involved in developing and implementing claims handling best practices to improve efficiency and customer satisfaction. This position offers a challenging and rewarding career path with opportunities for professional development. The ideal candidate will possess a proven track record in claims adjusting, excellent communication and negotiation skills, and the ability to work under pressure. A professional qualification in insurance (e.g., ACII) is highly desirable. This role involves a hybrid working model, blending remote work with in-office collaboration and client-facing activities in our Reading office.
Responsibilities:
Responsibilities:
- Investigate, assess, and settle complex insurance claims.
- Interpret policy terms and conditions to determine coverage.
- Conduct thorough investigations, including gathering evidence and interviewing relevant parties.
- Negotiate settlements with claimants and their representatives.
- Prepare detailed reports and documentation for internal review and legal proceedings.
- Provide technical expertise and guidance to other claims handlers.
- Identify and report potential fraudulent claims.
- Maintain accurate and up-to-date claim records.
- Contribute to the development and refinement of claims handling procedures.
- Build and maintain strong relationships with policyholders, brokers, and legal professionals.
- Proven experience as a Claims Adjuster, preferably with a focus on complex claims.
- In-depth knowledge of insurance policies, claims processes, and relevant legislation.
- Strong analytical, problem-solving, and decision-making skills.
- Excellent communication, negotiation, and interpersonal skills.
- Ability to manage a caseload effectively and meet deadlines.
- Proficiency in claims management software and standard office applications.
- Relevant professional qualifications (e.g., ACII) are a strong advantage.
This advertiser has chosen not to accept applicants from your region.
7
Senior Claims Resolution Specialist
EH3 0FB Edinburgh, Scotland
£45000 Annually
WhatJobs
Posted 12 days ago
Job Viewed
Job Description
Our client, a leading insurance provider, is seeking a highly motivated and experienced Senior Claims Resolution Specialist to join their fully remote team. This pivotal role involves managing complex insurance claims from initial report to final settlement, ensuring adherence to company policies and regulatory requirements. You will act as a key point of contact for policyholders, brokers, and other stakeholders, providing expert guidance and support throughout the claims process. The successful candidate will be responsible for investigating claim validity, assessing liability, negotiating settlements, and authorizing payments. This role requires exceptional analytical and problem-solving skills, combined with a strong understanding of insurance principles and practices.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Investigate, evaluate, and resolve complex insurance claims across various lines of business.
- Interpret policy wording and apply it to specific claim circumstances.
- Communicate effectively and empathetically with policyholders, explaining coverage, processes, and decisions.
- Collaborate with internal teams, such as legal and underwriting, to ensure comprehensive claim handling.
- Maintain accurate and detailed claim records in the company's system.
- Identify potential subrogation or salvage opportunities.
- Stay updated on industry trends, legislation, and best practices in claims management.
- Mentor and support junior claims handlers, sharing expertise and best practices.
- Contribute to process improvement initiatives within the claims department.
Qualifications:
- Proven experience in insurance claims handling, with a focus on complex cases.
- In-depth knowledge of insurance policies, legal principles, and regulatory frameworks.
- Excellent communication, negotiation, and interpersonal skills.
- Strong analytical and critical thinking abilities.
- Proficiency in claims management software and standard office applications.
- Ability to work independently and manage a caseload effectively in a remote environment.
- Professional qualifications in insurance (e.g., ACII) are highly desirable.
This advertiser has chosen not to accept applicants from your region.
8
Senior Claims Adjuster Specialist
OX1 1AA Oxford, South East
£45000 Annually
WhatJobs
Posted 13 days ago
Job Viewed
Job Description
Our client is seeking a highly experienced and dedicated Senior Claims Adjuster Specialist to join their fully remote team. This pivotal role involves managing complex insurance claims from inception to settlement, ensuring fairness and accuracy throughout the process. You will be responsible for thorough investigations, detailed assessments of damage or loss, and negotiating settlements with policyholders and third parties. This position requires an individual with exceptional analytical skills, a deep understanding of insurance policies and legal frameworks, and the ability to communicate effectively with diverse stakeholders. You will also be expected to provide guidance and mentorship to junior members of the claims team, fostering a culture of excellence and continuous improvement. The ideal candidate will possess strong decision-making abilities, meticulous attention to detail, and a proactive approach to problem-solving. A key aspect of this role is staying abreast of industry best practices and regulatory changes to ensure compliance and optimal claim resolution. Your expertise will be crucial in maintaining our client's reputation for exceptional customer service and efficient claims handling. This role offers the flexibility of working from anywhere in the UK, with regular virtual team meetings and collaboration. Responsibilities include:
- Investigating, evaluating, and settling insurance claims in accordance with policy terms and company guidelines.
- Conducting detailed on-site or virtual inspections to assess the extent of damage or loss.
- Negotiating settlements within authority limits, ensuring fair and equitable outcomes.
- Liaising with legal counsel, investigators, and other external parties as necessary.
- Preparing comprehensive reports on claim status, findings, and recommendations.
- Mentoring and supporting junior adjusters, providing training and feedback.
- Maintaining accurate and up-to-date claim files in the company's system.
- Identifying potential fraudulent claims and escalating them for further investigation.
- Ensuring compliance with all relevant insurance regulations and legislation.
- Contributing to the continuous improvement of claims handling processes and procedures.
This advertiser has chosen not to accept applicants from your region.
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