45,818 Client Accounts jobs in the United Kingdom

Your primary role as a Client Accounts Assistant will be to manage a portfolio of clients within the lettings division performing administrative and accounting tasks. This role would perfectly suit someone with previous residential lettings experience but its not essential as we will provide on the job training. The ideal candidate will be able to manage an ever-changing workload by good prioritis.

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We believe great outcomes begin with great people

Who we are;

Welcome to Lomond Investment Management, a trusted name in property across the Country . We are the UK's leading property group and recently named one of the Sunday times best places to work ,combining extensive local insight with the resources of a wider network. Our experienced team is here to guide people through every step of buying,.

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TPF Recruitment is pleased to support one of our esteemed clients in the recruitment of a Client Manager/Accounts Manager. Our client is a family-run firm with approximately 20 dedicated members of staff. They offer a dynamic and supportive work environment, with opportunities for career growth and personal development.

Position Overview:

We are seeking a highly motivated and experienced individual to join our client's team as a Client Manager/Accounts Manager. The successful candidate will be responsible for managing and overseeing junior team members while maintaining and nurturing relationships with our larger clients. This role offers an exciting opportunity to contribute to the growth and success of the firm.

Responsibilities:

Requirements:

Benefits:

• Lead, coach, and motivate a team of customer service advisors to achieve performance targets.
• Monitor team performance, providing regular feedback and conducting performance reviews.
• Handle escalated customer queries and complaints, resolving them efficiently and professionally.
• Ensure adherence to service level agreements (SLAs) and company policies.
• Develop and implement strategies to enhance the customer experience and improve customer satisfaction.
• Train new team members and provide ongoing professional development for existing staff.
• Analyse customer service data to identify trends, areas for improvement, and opportunities for upselling or cross-selling.
• Collaborate with other departments to resolve customer issues and improve processes.
• Maintain up-to-date knowledge of financial products, services, and regulatory requirements.
• Promote a positive and supportive team environment, fostering a culture of excellent customer service.
• Contribute to the continuous improvement of customer service operations.
• Ensure compliance with all relevant financial regulations and data protection laws.

• Proven experience (3+ years) in a customer service role, with at least 1 year in a supervisory or team leadership capacity.
• Experience within the financial services sector is highly desirable.
• Excellent understanding of customer service principles and best practices.
• Strong leadership, coaching, and motivational skills.
• Exceptional communication, interpersonal, and problem-solving abilities.
• Ability to analyse data and report on team performance.
• Proficiency in CRM systems and standard office software.
• Ability to work effectively in a hybrid environment.
• A strong commitment to customer satisfaction and service excellence.
• Knowledge of financial products and regulations would be advantageous.

A modern and successful accountancy practice are seeking to hire into a key job position, based from their office in Burton upon Trent and ideally suited to an Accounts Senior or Client Manager, offering superb employment terms including:

• Salary will be highly competitive, a guide of circa £32,000 to £46,000 based on experience and qualifications seems sensible, but there may be some flexibility on these numbers for the right recruit.
• ACCA / ACA Qualified, or nearly qualified, AAT or qualified by experience will also be considered.
• Condensed working week available – 4 day working week on offer with full-time hours condensed into 4 days. All employees have the option of this or 5 days of lower than standard working hours at the same salary.
• 32 days holiday including bank holidays FTE, pro-rata accordingly across the four days.
• One day WFH and three days in the office.

The job description/brief:

As an Accounts Senior or Client manager, your responsibilities will include:

• Responsible for the delivery of accounts, tax, and wider services to clients across varied industries and turnovers.
• Producing statutory accounts for limited companies
• Completing corporation tax returns
• Producing partnership and sole trader accounts and tax returns
• Ensuring completion of assignments within the appropriate budget and time frame
• Developing client relationships, and being their direct report on day-to-day queries.

• Supporting the management team with any ad hoc work that comes in from clients
• Helping to support the associate partner with work flow management.
• Assisting other members of the team by preparing management accounts and VAT if required

A modern and successful accountancy practice are seeking to hire into a key job position, based from their office in Burton upon Trent and ideally suited to an Accounts Senior or Client Manager, offering superb employment terms including:

• Salary will be highly competitive, a guide of circa £32,000 to £46,000 based on experience and qualifications seems sensible, but there may be some flexibility on these numbers for the right recruit.
• ACCA / ACA Qualified, or nearly qualified, AAT or qualified by experience will also be considered.
• Condensed working week available – 4 day working week on offer with full-time hours condensed into 4 days. All employees have the option of this or 5 days of lower than standard working hours at the same salary.
• 32 days holiday including bank holidays FTE, pro-rata accordingly across the four days.
• One day WFH and three days in the office.

The job description/brief:

As an Accounts Senior or Client manager, your responsibilities will include:

• Responsible for the delivery of accounts, tax, and wider services to clients across varied industries and turnovers.
• Producing statutory accounts for limited companies
• Completing corporation tax returns
• Producing partnership and sole trader accounts and tax returns
• Ensuring completion of assignments within the appropriate budget and time frame
• Developing client relationships, and being their direct report on day-to-day queries.

• Supporting the management team with any ad hoc work that comes in from clients
• Helping to support the associate partner with work flow management.
• Assisting other members of the team by preparing management accounts and VAT if required