1,204 Client Accounts jobs in the United Kingdom

Who are we?

At The Letting Partnership, we're the backbone for letting agents across the UK, providing crucial support in client money protection. Our stellar reputation is built on exceptional customer service, dedication, and expertise. Over the past two years, our client base has tripled, and we're gearing up for even more growth.

We are looking for a Client Accounts Administrator to join our team!

Key Responsibilities:

• Accurately receipting rents on account

• Daily payments to landlords

• Safeguarding tenant deposits

• Ensuring compliance obligations are met

• Proactively managing accounts

• Cultivating and enhancing client relationships

Requirements:

• Exceptional written and verbal communication

• Proficiency in Microsoft Office, especially Outlook and Excel

• Meticulous attention to detail

• Strong numerical aptitude

• Outstanding customer service

What We Offer:

• Supportive and friendly team environment

• Open-door management policy

• Comprehensive training

• Assistance with relevant qualifications

• Enhanced benefits package

• Extra holiday days based on length of service

Who are we?

At The Letting Partnership, we're the backbone for letting agents across the UK, providing crucial support in client money protection. Our stellar reputation is built on exceptional customer service, dedication, and expertise. Over the past two years, our client base has tripled, and we're gearing up for even more growth.

We are looking for a Client Accounts Administrator to join our team!

Key Responsibilities:

• Accurately receipting rents on account

• Daily payments to landlords

• Safeguarding tenant deposits

• Ensuring compliance obligations are met

• Proactively managing accounts

• Cultivating and enhancing client relationships

Requirements:

• Exceptional written and verbal communication

• Proficiency in Microsoft Office, especially Outlook and Excel

• Meticulous attention to detail

• Strong numerical aptitude

• Outstanding customer service

What We Offer:

• Supportive and friendly team environment

• Open-door management policy

• Comprehensive training

• Assistance with relevant qualifications

• Enhanced benefits package

• Extra holiday days based on length of service

Exciting Opportunity - Client Manager (Entertainment, Media & International Clients) - London

My client are a rapidly expanding specialist accountancy and tax practice in London and internationally. Their clients span the global entertainment and media industry, giving our team the chance to work on unique, high-profile matters unique to the firm. They are seeking a highly personable and confident Client Manager to grow with their firm.

This is an exceptional opportunity for an ambitious professional to take ownership of a client portfolio and lead a dedicated team while developing specialist expertise in a dynamic sector.

From day one, you'll build strong relationships with clients, becoming their trusted adviser for all business management, accounting, and tax needs. You'll lead a small team, oversee a diverse portfolio, and play a key role in driving the firm's continued growth.

• Manage and develop a portfolio of entertainment and media clients (companies, sole traders, and individuals, UK and international).

• Lead, mentor, and support a small team, ensuring technical excellence and professional growth.

• Oversee preparation and review of accounts, tax returns, VAT, and management reports.

• Provide day-to-day advice and support, ensuring deadlines are met and service is proactive and personal.

• Collaborate with senior leadership on strategy, client development, and smooth practice operations.

• Drive client relationships by anticipating needs, offering clear advice, and representing the firm with professionalism.
  
  

• Professionally qualified (ACA / ACCA or equivalent) with at least 4 years' post-qualification experience.

• Strong practice background with proven client-facing experience.

• Excellent communicator and relationship builder with leadership potential.

• Technically confident in accounting, tax, and compliance, with exposure to international issues a bonus.

• Proactive, organised, and able to work independently while inspiring a team.

• Comfortable with modern systems (Xero, MS Office; knowledge of Iris/Alpha advantageous).
  
  

• Work with exciting, high-profile clients in entertainment and media.

• Gain rare exposure to international tax and cross-border issues.

• Enjoy autonomy and responsibility in a supportive, collaborative environment.

• Develop specialist skills not typically available in most firms.

If you're looking to combine technical expertise with a dynamic client base and the chance to grow into a leadership role, this could be the perfect next step in your career.

Exciting Opportunity - Client Manager (Entertainment, Media & International Clients) - London

My client are a rapidly expanding specialist accountancy and tax practice in London and internationally. Their clients span the global entertainment and media industry, giving our team the chance to work on unique, high-profile matters unique to the firm. They are seeking a highly personable and confident Client Manager to grow with their firm.

This is an exceptional opportunity for an ambitious professional to take ownership of a client portfolio and lead a dedicated team while developing specialist expertise in a dynamic sector.

From day one, you'll build strong relationships with clients, becoming their trusted adviser for all business management, accounting, and tax needs. You'll lead a small team, oversee a diverse portfolio, and play a key role in driving the firm's continued growth.

• Manage and develop a portfolio of entertainment and media clients (companies, sole traders, and individuals, UK and international).

• Lead, mentor, and support a small team, ensuring technical excellence and professional growth.

• Oversee preparation and review of accounts, tax returns, VAT, and management reports.

• Provide day-to-day advice and support, ensuring deadlines are met and service is proactive and personal.

• Collaborate with senior leadership on strategy, client development, and smooth practice operations.

• Drive client relationships by anticipating needs, offering clear advice, and representing the firm with professionalism.
  
  

• Professionally qualified (ACA / ACCA or equivalent) with at least 4 years' post-qualification experience.

• Strong practice background with proven client-facing experience.

• Excellent communicator and relationship builder with leadership potential.

• Technically confident in accounting, tax, and compliance, with exposure to international issues a bonus.

• Proactive, organised, and able to work independently while inspiring a team.

• Comfortable with modern systems (Xero, MS Office; knowledge of Iris/Alpha advantageous).
  
  

• Work with exciting, high-profile clients in entertainment and media.

• Gain rare exposure to international tax and cross-border issues.

• Enjoy autonomy and responsibility in a supportive, collaborative environment.

• Develop specialist skills not typically available in most firms.

If you're looking to combine technical expertise with a dynamic client base and the chance to grow into a leadership role, this could be the perfect next step in your career.

TPF Recruitment is pleased to support one of our esteemed clients in the recruitment of a Client Manager/Accounts Manager. Our client is a family-run firm with approximately 20 dedicated members of staff. They offer a dynamic and supportive work environment, with opportunities for career growth and personal development.

Position Overview:

We are seeking a highly motivated and experienced individual to join our client's team as a Client Manager/Accounts Manager. The successful candidate will be responsible for managing and overseeing junior team members while maintaining and nurturing relationships with our larger clients. This role offers an exciting opportunity to contribute to the growth and success of the firm.

Responsibilities:

Requirements:

Benefits:

• Provide expert customer support via phone, email, and live chat, addressing complex financial inquiries.
• Resolve customer complaints and issues effectively, escalating when necessary and ensuring timely follow-up.
• Educate customers on financial products, services, and account management procedures.
• Process customer transactions and requests accurately and efficiently, adhering to strict compliance standards.
• Identify opportunities to cross-sell or up-sell relevant financial products and services based on customer needs.
• Mentor and train new and existing customer service advisors, sharing best practices and product knowledge.
• Contribute to the development and implementation of improved customer service strategies and workflows.
• Maintain accurate and detailed customer records within the CRM system.
• Analyse customer feedback and trends to identify areas for service enhancement.
• Ensure compliance with all regulatory requirements and company policies.

• Proven experience in a customer service role, preferably within the financial services sector.
• Strong knowledge of banking products, investments, insurance, or other financial services.
• Excellent communication, listening, and interpersonal skills.
• Demonstrated ability to handle difficult customer situations with patience and professionalism.
• Proficiency in using CRM software and other customer service tools.
• Ability to work effectively in a hybrid environment, balancing remote and office-based responsibilities.
• Strong problem-solving and decision-making capabilities.
• Commitment to continuous learning and professional development in the financial services industry.
• Experience in mentoring or team leadership is a significant advantage.

Role Overview:

The Multilingual Customer Experience Consultant is responsible for delivering exceptional customer support across multiple channels including phone, email, and live chat. This role requires fluency in both German and English and involves handling customer queries with professionalism and empathy.

Key Responsibilities:

- Respond promptly and professionally to customer enquiries via phone, email, and chat.

- Maintain high standards of customer satisfaction and service quality.

- Collaborate with team leaders and colleagues to meet client expectations.

- Represent the company professionally in all communications.

- Continuously seek ways to improve performance and customer experience.

- Work flexibly within the designated shift hours.

Skills & Experience:

- Excellent telephone manner and communication skills.

- Strong numeracy and literacy.

- Good analytical and problem-solving abilities.

- Previous experience in customer service or call centre (desirable).

- Fluency in German and English.

Training & Development:

- Full training provided including systems and interpersonal skills.

- Opportunities for career progression and additional responsibilities.

Benefits:

- Hybrid working model (80% remote)

- Supportive team environment

- Performance-based bonuses

- Opportunities for growth and development

Core Values:

- Customer-Centric Excellence

- Trust and Transparency

- Continuous Improvement

- Team Empowerment

- Prosperity

Position in Organisation:

Reports to the Customer Experience Team Manager with support from nearby colleagues.

Operational Details:

- Contracted hours: 8.00am - 10.00pm, Monday to Sunday (flexibility required)

- Office presence required during client visits, training, and other business needs

Join a dynamic and fun team committed to delivering outstanding customer experiences and driving innovation in customer service.

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

Customer Service
Location: Dundee
Pay Rates: £13.42 to £31.37 per hour (depending on shift pattern choice)
Contract: Temporary to Permanent
Start Date: 13/10/2025
Training: Full-time, 100% attendance required for the first 6 weeks

Do you type 50+ words per minute with 98% accuracy? If so, put your skills to work in a role that truly matters by joining the UK's largest telecoms provider, trusted for over 85 years to handle 999 emergency calls.

As part of a team working 24/7 365 days a year we make a difference to people's lives. We provide critical services, where accuracy, speed and response, ensures people get the help they need, and it can save lives. This amazing team can answer hundreds of calls per shift for Emergency (999/112), DQ ) or Relay UK, with multiple centres across the UK. Your role is to have an empathy for people with communication challenges and type real-time voice over conversations, without judgement and in confidence.

As a Customer Service Advisor, you'll be the first point of contact for people in their most critical moments, you will calmly and quickly be directing them to the right emergency service.
This is more than a call handler role - it's a chance to make a real difference, every single shift.

We're looking for individuals who can:
* Communicate clearly and empathetically under pressure
* Think critically and follow structured processes
* Type at least 50 words per minute with 98% accuracy
* Stay composed in emotionally challenging situations

You'll support Relay UK, a service that enables deaf, hard of hearing, and speech-impaired individuals to contact emergency services. Your typing accuracy ensures no detail is missed when it matters most.

Shift Patterns
We offer a variety of shift options to suit different lifestyles.

Option 1: A four-week, rotating rota. Offering working hours between 6:00 to 17:00 for two weeks and then 12:00 to 23:00 for two weeks. You will have some weekend rest days.

Option 2: A four-week, rotating rota. Offering working hours between 8:00 to 19:00 for two weeks and then 12:00 to 23:00 for two weeks. You will have some weekend rest days.

Training will be full-time and may include evenings.

Full Training & Career Progression
You'll receive comprehensive training and ongoing support. Within six months, you'll be upskilled and will be expected to answer 999 emergency calls and any other call streams, as required.

Rewards & Benefits:
* Competitive pay & overtime opportunities
* Career development opportunities
* Full paid training
* Instant access to Blue Arrow training portal
* Auto enrolment in pension scheme
* 28 days paid holiday

Application Process
1. Interview & Audio Typing Screening (50 WPM @ 98% accuracy)
2. Client interview & Audio Typing Assessment (50 WPM @ 98% accuracy)
3. Pre-employment Checks (DBS & references)

Ready to Make a Real Difference?
If you're looking for a meaningful role where every shift ends with the knowledge that you've helped someone in need, apply today and become part of a team that truly matters.

We are proud to be an inclusive employer. We welcome applications from all backgrounds and communities, and we are committed to building a team that reflects the diversity of our society.

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.