63 Client Engagement jobs in the United Kingdom

Role: Client Engagement Manager

Work Location: Cambridge

Experience : 10 + Years

Required to work - work from Office

We at Coforge are hiring Client Engagement Manager w ith the following skillset:

Job Summary:

As a Client Engagement Manager, you will be the strategic point of contact for one or more key clients. You will own the relationship, drive account growth, and ensure delivery excellence. This role involves deep collaboration with internal delivery teams and external client stakeholders to co-create IT solutions that align with business goals.

Key Responsibilities:

• Client Relationship Management:
li>Act as the primary liaison between the client and internal teams.
• Build and nurture C-level relationships within the client organization.
• Ensure high levels of client satisfaction through proactive engagement.
• Account Strategy & Growth:
• Develop and execute account strategies aligned with the client’s business roadmap.
< i>Identify cross-selling and up-selling opportunities across IT services (e.g., cloud, digital transformation, data, cybersecurity).
• Drive revenue growth and contribute to overall business targets.
• Delivery Oversight:
• Work with delivery teams to ensure successful execution of projects and SLAs.
• Resolve escalations and ensure high-quality service delivery.
• Monitor KPIs and project health across all engagements in the account.
• Stakeholder Management:
• Coordinate with internal technical, sales, and delivery teams.
• Provide regular updates to internal leadership and client stakeholders.
• Conduct quarterly business reviews (QBRs) with clients.
• Innovation & Advisory:
• Stay abreast of industry trends and client-specific challenges.
• Advise clients on emerging technologies and IT strategies.
• Promote innovation and continuous improvement within the account.

Required Skills & Qualifications:

• Proven experience managing large enterprise IT accounts.
• Strong understanding of IT services: application development, cloud, data, infrastructure, and managed services.
• Excellent communication, presentation, and negotiation skills.
• Ability to engage with senior business and technical stakeholders.
• Strong analytical and problem-solving abilities.
• Bachelor’s degree in Computer Science, Engineering, Business, or related field (MBA preferred).

Nice to Have:

< i>Experience in a global delivery model.
• Industry domain knowledge (e.g., BFSI, Retail, Manufacturing, Healthcare).
• Familiarity with frameworks like ITIL, Agile, or SAFe.

Client Engagement & Support Manager

UK (Hybrid/Flexible Hours) | Full-time | SaaS / Investment & Wealth Management Tech

Salary: Up to £70,000

Annapurna Recruitment is partnering with a growing technology business in the investment and wealth management space to find a Client Engagement & Support Manager .

This is a pivotal, client-facing leadership role, bridging the gap between customers and internal teams to ensure seamless service delivery, proactive communication, and consistently high satisfaction levels. You’ll manage both the Application Support and IT Operations teams, oversee SLAs, and act as the trusted liaison for key accounts.

What You’ll Do

• Lead client engagement : Build trusted relationships, handle escalations, and maintain transparency throughout issue resolution
• Manage support teams : Oversee global Application Support Analysts and IT Operations, ensuring tickets are triaged, resolved, and documented effectively
• Own SLAs & service reviews : Monitor performance, report on service metrics, and present updates to both internal stakeholders and clients
• Enhance product knowledge : Understand platform logic, architecture, and tools to confidently communicate with clients and assist in troubleshooting
• Drive operational excellence : Coordinate upgrades, maintenance, and IT processes to ensure high system availability
• Spot growth opportunities : Identify potential upsells, cross-sells, and service improvements within the client base

What You’ll Bring

• 7–10 years’ experience, including 3+ years in a client-facing role (Customer Success, Account Management, Technical Project Management) and 2+ years leading application/technical support teams
• Strong track record managing SLAs, escalations, and service delivery in a technology-driven environment
• Confident communicator able to translate complex technical issues into clear, client-friendly language
• Experience working across time zones and managing distributed teams
• Knowledge of investment, wealth management, or financial technology is advantageous
• Flexible to work between 7am–9pm as needed to support global clients

Why Join?

• Play a key role in shaping client relationships in a growing, high-value sector
• Lead cross-functional teams and make a measurable impact on service quality
• Join a collaborative, professional environment where innovation and client success are top priorities

Client Engagement & Support Manager

UK (Hybrid/Flexible Hours) | Full-time | SaaS / Investment & Wealth Management Tech

Salary: Up to £70,000

Annapurna Recruitment is partnering with a growing technology business in the investment and wealth management space to find a Client Engagement & Support Manager .

This is a pivotal, client-facing leadership role, bridging the gap between customers and internal teams to ensure seamless service delivery, proactive communication, and consistently high satisfaction levels. You’ll manage both the Application Support and IT Operations teams, oversee SLAs, and act as the trusted liaison for key accounts.

What You’ll Do

• Lead client engagement : Build trusted relationships, handle escalations, and maintain transparency throughout issue resolution
• Manage support teams : Oversee global Application Support Analysts and IT Operations, ensuring tickets are triaged, resolved, and documented effectively
• Own SLAs & service reviews : Monitor performance, report on service metrics, and present updates to both internal stakeholders and clients
• Enhance product knowledge : Understand platform logic, architecture, and tools to confidently communicate with clients and assist in troubleshooting
• Drive operational excellence : Coordinate upgrades, maintenance, and IT processes to ensure high system availability
• Spot growth opportunities : Identify potential upsells, cross-sells, and service improvements within the client base

What You’ll Bring

• 7–10 years’ experience, including 3+ years in a client-facing role (Customer Success, Account Management, Technical Project Management) and 2+ years leading application/technical support teams
• Strong track record managing SLAs, escalations, and service delivery in a technology-driven environment
• Confident communicator able to translate complex technical issues into clear, client-friendly language
• Experience working across time zones and managing distributed teams
• Knowledge of investment, wealth management, or financial technology is advantageous
• Flexible to work between 7am–9pm as needed to support global clients

Why Join?

• Play a key role in shaping client relationships in a growing, high-value sector
• Lead cross-functional teams and make a measurable impact on service quality
• Join a collaborative, professional environment where innovation and client success are top priorities

Client Engagement Executive

Taunton or Cheltenham Office

£25,000 - £30,000 + Performance Bonus

Want to play a key role in connecting people with advice that changes lives?

An award-winning advisory firm is investing in a high-calibre team focused on building strong client relationships and driving sustainable growth.

You'll be the friendly voice chatting with inbound leads, qualifying prospects, booking appointments, and keeping things moving smoothly between clients and advisers.

If you're organised, confident and looking to establish yourself early within a growing team, this will be a great opportunity for career progression and professional development.

Why you'll love it here:

• 30 days holiday + BH + birthday + additional over xmas
• Companywide bonus of 3%, paid twice, yearly
• A culture that actually cares - socials, shoutouts, and a supportive team
• Clear career paths - with regular reviews and training
• Competitive salary + performance bonuses - your hard work pays off
• Referral bonuses - share the love and earn
• Study support - both time and money to help you qualify for relevant qualifications
• Access to the BUPA employee assistance program

What you bring:

• Experience in client engagement - financial services is advantageous
• A warm, confident, and professional phone manner - you're a natural communicator
• Organised and efficient with CRM and diary management
• Ambitious and ready to grow with the firm

If you've got experience in client engagement and a warm phone manner, this could be your next step.

Interested? Apply Now!

Company Overview: Our client is a leading digital capability partner based in the UK, specialising in providing innovative digital solutions to clients within the public sector and central government. With a strong commitment to delivering exceptional results and fostering long-term partnerships, our client is seeking a talented Business Development Manager with added client engagement responsibilities to join their dynamic team.

Role Overview: As a Client Engagement Manager with Business Development Responsibilities. you will play a pivotal role in driving the growth and success of our client's business within the public sector and central government. Your primary responsibility will be to identify and secure new business opportunities while also managing client relationships throughout the engagement process.

Key Responsibilities:

• Identify and pursue new business opportunities within the public sector and central government, focusing on securing contracts and driving revenue growth.
• Build and maintain strong relationships with existing and potential clients, including senior-level decision-makers and influencers.
• Act as the primary point of contact for clients, ensuring their needs are met and exceeded throughout the engagement process.
• Collaborate closely with internal teams, including digital specialists and project managers, to develop customized proposals and deliver value-added services.
• Stay informed about industry trends, policy developments, and government initiatives to identify new opportunities and drive business growth.

Requirements

• Proven track record in both business development and client engagement within the public sector and central government, with a focus on securing contracts and driving revenue growth.
• Deep understanding of the public sector procurement process and familiarity with government frameworks and regulations.
• Excellent relationship-building skills, with the ability to engage with senior-level decision-makers and influencers.
• Strong communication and presentation abilities, with the capability to articulate complex technical concepts clearly and persuasively.

Benefits

• Opportunity to make a significant impact within the public sector and central government by delivering innovative digital solutions.
• Collaborative and dynamic work environment with opportunities for career growth.
• Competitive salary and benefits package.
• Ability to work with a specialized team and leverage resources for success.

If you are a results-driven professional with experience in both business development and client engagement within the public sector and central government, we want to hear from you! Contact us now to express your interest and apply.

Are you enthusiastic about promoting compliance and operational excellence? Join a dynamic Client Take-On team where you'll have a significant impact on client on-boarding processes for regulated businesses.

In this role, you will be instrumental in fostering a culture of compliance and ensuring operational excellence by managing client on-boarding and related client due diligence (CDD) activities.

You'll engage with a diverse range of clients and receive professional development support, helping you grow alongside the business and reach your full potential!

About the Role

• Lead the regulated business client take-on team.
• Manage client due diligence (CDD) inquiries and escalations across multiple jurisdictions, including Jersey, Guernsey, the UK, and Cayman.
• Provide robust CDD support, navigating complex business processes and jurisdictional requirements.
• Ensure compliance with financial crime regulations and financial services business standards.
• Uphold data protection and confidentiality in line with company policies.
• Act as the primary point of contact for the Cayman team and handle business escalations related to CDD inquiries, including recommending process improvements.
• Support the manager by covering absences and proactively enhancing operational processes and data integrity within client systems related to client risk assessment and CDD.
• Collaborate closely with team members and other departments to develop and maintain effective communication and timely client take-on interactions.
• Work across the business to ensure seamless client on-boarding experiences with a focus on effective communication throughout the process.

About You

• Extensive experience in CDD/client on-boarding within a regulated or supervised Financial Services Business licensed in Jersey, Guernsey, Cayman, UK, HK, or the BVI.
• Strong understanding of corporate, fiduciary, and/or funds services in international financial centre jurisdictions, including complex structures.
• Proficient in AML regulations relating to client risk assessment and CDD for various legal entity types in regulated fiduciary, funds, and/or corporate services.
• Ability to quickly learn and fully understand multiple complex procedures across different jurisdictional regulatory requirements.
• Exceptional organisational, analytical, and time management skills with the ability to multitask effectively.
• Proven ability to manage internal and external stakeholder expectations professionally.
• Excellent verbal and written communication skills.

LotusFlare, based in the heart of Silicon Valley, is a provider of cloud-native SaaS products. Founded by the team that helped Facebook reach over one billion users, LotusFlare’s purpose is to make affordable mobile communications available to everyone on Earth.

Today, LotusFlare’s digital commerce and monetization platform, Digital Network Operator® (DNO™) Cloud, delivers valuable outcomes for telecommunications services providers supporting millions of customers globally.

LotusFlare also owns a market leading eSIM travel product, Nomad. It provides global travelers with high-speed, affordable data connectivity in over 200 destinations.

As a Senior Client Engagement Manager at LotusFlare, you will lead the day-to-day delivery of complex projects while building a trusted relationship with the clients. Your role is to oversee a portfolio of LotusFlare’s customers, guiding the client and team members towards successful project execution and achievement of overall project goals. You will work directly with clients and take ownership of the overall project and its outcomes.

RESPONSIBILITIES

• Manage the overall implementation and delivery of digital solutions leveraging our SaaS platform and its integration within the clients’ technology landscape.
• Operate as the lead point of contact for any and all matters specific to the delivery of technology programs in your accounts
• Work with LotusFlare’s product and engineering teams to enable the on time and on budget delivery of the programs
• Build and maintain strong, long-lasting customer relationships
• Co-ordinate with 3rd parties who may be involved in a solution delivery
• Drive project execution of the technical delivery track track across all the SDLC stages including scoping, design, testing, deployment and project handover to customer support and operational teams
• Act as a key interface between the customer and the LotusFlare organization including product, sales, engineering, support, and business teams
• Support project management activities, ensuring issues are documented and addressed
• Be a part of a Global Delivery Team, share experiences and develop the project management discipline: simplify processes, methods, and tools
• Aid in product design and product development
• Build and lead a team of client engagement managers serving our clients

REQUIREMENTS

• Bachelor’s degree from a top-tier university; advanced degree or MBA is preferred
• 15+ years of experience in complex program management, preferably of enterprise software implementations in the telecoms sector
• Deep expertise in mobile and fixed telecommunications
• Proven track record of leading delivery of complex digital solutions, on time and within budget
• Good analytical and quantitative problem-solving skills. Able to distill data and articulate the rationale for making difficult trade-offs
• Demonstrated leadership ability in an international team environment
• Initiative taker, eager to break new ground, create opportunities for others, and a quick learner
• Comfort and experience with cross-organizational communication; excellent written and verbal communication skills
• Willingness and ability to travel

Perks

• Competitive salary package.
• Annual bonus.
• Training and workshops.
• Truly flexible working hours.

About us:

At LotusFlare, we attract and keep amazing people by offering two key things:

• Purposeful Work: Every team member sees how their efforts make a tangible, positive difference for our customers and partners.
• Growth Opportunities: We provide the chance to develop professionally while mastering cutting-edge practices in cloud-native enterprise software.

From the beginning, our mission has been to simplify technology to create better experiences for customers. Using an “experience down” approach, which prioritizes the customer's journey at every stage of development, our Digital Network Operator™ Cloud empowers communication service providers to achieve valuable business outcomes. DNO Cloud enables communication service providers to innovate freely, reduce operational costs, monetize network assets, engage customers on all digital channels, drive customer acquisition, and increase retention.

With headquarters in Santa Clara, California, and five major offices worldwide, LotusFlare serves Deutsche Telekom, T-Mobile, MTN, A1, Globe Telecom, Liberty Latin America, Singtel, and other leading enterprises around the world.

• Website:
• LinkedIn:
• Instagram:
• Twitter:

LotusFlare, based in the heart of Silicon Valley, is a provider of cloud-native SaaS products. Founded by the team that helped Facebook reach over one billion users, LotusFlare’s purpose is to make affordable mobile communications available to everyone on Earth.

Today, LotusFlare’s digital commerce and monetization platform, Digital Network Operator® (DNO™) Cloud, delivers valuable outcomes for telecommunications services providers supporting millions of customers globally.

LotusFlare also owns a market leading eSIM travel product, Nomad. It provides global travelers with high-speed, affordable data connectivity in over 200 destinations.

As a Senior Client Engagement Manager at LotusFlare, you will lead the day-to-day delivery of complex projects while building a trusted relationship with the clients. Your role is to oversee a portfolio of LotusFlare’s customers, guiding the client and team members towards successful project execution and achievement of overall project goals. You will work directly with clients and take ownership of the overall project and its outcomes.

RESPONSIBILITIES

• Manage the overall implementation and delivery of digital solutions leveraging our SaaS platform and its integration within the clients’ technology landscape.
• Operate as the lead point of contact for any and all matters specific to the delivery of technology programs in your accounts
• Work with LotusFlare’s product and engineering teams to enable the on time and on budget delivery of the programs
• Build and maintain strong, long-lasting customer relationships
• Co-ordinate with 3rd parties who may be involved in a solution delivery
• Drive project execution of the technical delivery track track across all the SDLC stages including scoping, design, testing, deployment and project handover to customer support and operational teams
• Act as a key interface between the customer and the LotusFlare organization including product, sales, engineering, support, and business teams
• Support project management activities, ensuring issues are documented and addressed
• Be a part of a Global Delivery Team, share experiences and develop the project management discipline: simplify processes, methods, and tools
• Aid in product design and product development
• Build and lead a team of client engagement managers serving our clients

REQUIREMENTS

• Bachelor’s degree from a top-tier university; advanced degree or MBA is preferred
• 15+ years of experience in complex program management, preferably of enterprise software implementations in the telecoms sector
• Deep expertise in mobile and fixed telecommunications
• Proven track record of leading delivery of complex digital solutions, on time and within budget
• Good analytical and quantitative problem-solving skills. Able to distill data and articulate the rationale for making difficult trade-offs
• Demonstrated leadership ability in an international team environment
• Initiative taker, eager to break new ground, create opportunities for others, and a quick learner
• Comfort and experience with cross-organizational communication; excellent written and verbal communication skills
• Willingness and ability to travel

Perks

• Competitive salary package.
• Annual bonus.
• Training and workshops.
• Truly flexible working hours.

About us:

At LotusFlare, we attract and keep amazing people by offering two key things:

• Purposeful Work: Every team member sees how their efforts make a tangible, positive difference for our customers and partners.
• Growth Opportunities: We provide the chance to develop professionally while mastering cutting-edge practices in cloud-native enterprise software.

From the beginning, our mission has been to simplify technology to create better experiences for customers. Using an “experience down” approach, which prioritizes the customer's journey at every stage of development, our Digital Network Operator™ Cloud empowers communication service providers to achieve valuable business outcomes. DNO Cloud enables communication service providers to innovate freely, reduce operational costs, monetize network assets, engage customers on all digital channels, drive customer acquisition, and increase retention.

With headquarters in Santa Clara, California, and five major offices worldwide, LotusFlare serves Deutsche Telekom, T-Mobile, MTN, A1, Globe Telecom, Liberty Latin America, Singtel, and other leading enterprises around the world.

• Website:
• LinkedIn:
• Instagram:
• Twitter:

Job Title: Consultant - Corporate Client Engagement

Location: Hybrid (Field based/Farnborough - 70% of the week will be on site visits)

Salary : Competitive + Performance based bonus + Company Car

Job type : Full time, Permanent

Working Hours: 40 Hours Per Week

Application Deadline: 29th August 2025

About Us:

The Retail Performance Company is the consulting firm for the entire journey towards a customer-or.