86 Client Engagement jobs in the United Kingdom

Client Engagement Manager

London, London S&P Global

Posted 2 days ago

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Job Description

**About the Role:**
**Grade Level (for internal use):**
10
**Cappitech** **-** **C** **lient Engagement Manager**
**High-Level Role Overview** : The Client Engagement Manager will develop and maintain client relationships to ensure customer satisfaction and engagement through proactive outreach, acting as a liaison between Cappitech and end users.
**Responsibilities and Impact**
+ Own, develop, and maintain client relationships to ensure customer satisfaction and engagement through proactive outreach.
+ Provide post-sales and post-integration engagement for clients, acting as a liaison between Cappitech and end users, as well as decision makers.
+ Implement a client engagement program to identify client needs, gather feedback, and record engagement activity.
+ Identify opportunities to drive product and functionality adoption and look for growth opportunities.
+ Stay informed on regulation, market, and industry trends.
+ Play a leading role in go-to-market plans, coordinate with customers, and identify upsell opportunities.
**Basic Required Qualifications:**
+ Proven experience in client relationship management, preferably in a financial services or technology environment.
+ Strong understanding of regulatory reporting, market, and industry trends.
+ Excellent communication skills with the ability to deliver concise messages to clients.
+ Ability to work collaboratively with internal teams such as Product, Support, and Integration.
**Additional Preferred Qualifications:**
+ Experience with Salesforce for tracking client engagements and identifying upsell opportunities.
+ Familiarity with JIRA for managing client enhancement and development requests.
+ Experience in mentoring and assisting new team members.
+ Ability to manage client escalations and coordinate with support and other business areas for resolution.
**About S&P Global Market Intelligence**
At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.
For more information, visit .
**What's In It For** **You?**
**Our Purpose:**
Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world.
Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.
**Our People:**
We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.
From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.
**Our Values:**
**Integrity, Discovery, Partnership**
At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of **integrity** in all we do, bring a spirit of **discovery** to our work, and collaborate in close **partnership** with each other and our customers to achieve shared goals.
**Benefits:**
We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global.
Our benefits include:
+ Health & Wellness: Health care coverage designed for the mind and body.
+ Flexible Downtime: Generous time off helps keep you energized for your time on.
+ Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
+ Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
+ Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
+ Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference.
For more information on benefits by country visit: Hiring and Opportunity at S&P Global:**
At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.
**Recruitment Fraud Alert:**
If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, "pre-employment training" or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here ( .
---
**Equal Opportunity Employer**
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability, please send an email to:   and your request will be forwarded to the appropriate person. 
**US Candidates Only:** The EEO is the Law Poster   describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - - Professional (EEO-2 Job Categories-United States of America), SLSGRP202.1 - Middle Professional Tier I (EEO Job Group)
**Job ID:**
**Posted On:**
**Location:** London, United Kingdom
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Client Engagement Manager

Talent Solutions Streamlined Ltd.

Posted 616 days ago

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Job Description

Permanent

Company Overview: Our client is a leading digital capability partner based in the UK, specialising in providing innovative digital solutions to clients within the public sector and central government. With a strong commitment to delivering exceptional results and fostering long-term partnerships, our client is seeking a talented Business Development Manager with added client engagement responsibilities to join their dynamic team.

Role Overview: As a Client Engagement Manager with Business Development Responsibilities. you will play a pivotal role in driving the growth and success of our client's business within the public sector and central government. Your primary responsibility will be to identify and secure new business opportunities while also managing client relationships throughout the engagement process.

Key Responsibilities:

  • Identify and pursue new business opportunities within the public sector and central government, focusing on securing contracts and driving revenue growth.
  • Build and maintain strong relationships with existing and potential clients, including senior-level decision-makers and influencers.
  • Act as the primary point of contact for clients, ensuring their needs are met and exceeded throughout the engagement process.
  • Collaborate closely with internal teams, including digital specialists and project managers, to develop customized proposals and deliver value-added services.
  • Stay informed about industry trends, policy developments, and government initiatives to identify new opportunities and drive business growth.

Requirements

  • Proven track record in both business development and client engagement within the public sector and central government, with a focus on securing contracts and driving revenue growth.
  • Deep understanding of the public sector procurement process and familiarity with government frameworks and regulations.
  • Excellent relationship-building skills, with the ability to engage with senior-level decision-makers and influencers.
  • Strong communication and presentation abilities, with the capability to articulate complex technical concepts clearly and persuasively.

Benefits

  • Opportunity to make a significant impact within the public sector and central government by delivering innovative digital solutions.
  • Collaborative and dynamic work environment with opportunities for career growth.
  • Competitive salary and benefits package.
  • Ability to work with a specialized team and leverage resources for success.

If you are a results-driven professional with experience in both business development and client engagement within the public sector and central government, we want to hear from you! Contact us now to express your interest and apply.

This advertiser has chosen not to accept applicants from your region.

Consultant / Senior Consultant – Client Engagement & Sales Growth

Consulting Point

Posted 1 day ago

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Job Description

Overview

Are you commercially sharp, confident in your communication, and ready to shape hiring strategy for some of the world’s leading consulting firms? At Consulting Point, we’ve spent over two decades building one of the most respected recruitment platforms in management consulting, and we’re scaling again.


About Us

Founded in 2003 by former Big 4 consultants, we work at the intersection of strategy, operations, and transformation. Our clients range from top-tier consultancies to fast-growing boutiques. What sets us apart is the quality of our relationships, our ability to influence hiring decisions, and the bespoke tools and workflows we’ve developed to drive results. Our internal systems support market mapping, client targeting, and candidate insights, giving our consultants a distinct edge.


The Role

As a Consultant or Senior Consultant, you won’t just be filling roles. You’ll be advising clients, winning new business, and working as part of a high-performance team that thrives on intelligent conversation and measurable outcomes. This role is ideal for someone who wants full ownership of the commercial lifecycle, from origination and pitch through to deal closure and client development. You’ll need the credibility to build trust with senior stakeholders, the awareness to understand how AI and delivery models are reshaping consulting, and the drive to operate in a fast-paced, data-informed environment.


Key Responsibilities

  • Identify and convert new opportunities in the consulting sector
  • Grow and manage long-term client relationships
  • Advise clients on market conditions, hiring strategy, and candidate selection
  • Collaborate with our delivery team to ensure precision and speed
  • Use internal tools to support structured outreach and maintain pipeline consistency


What We’re Looking For

  • Proven track record in recruitment, sales, or consulting
  • Strong commercial instincts and client-facing credibility
  • Ability to engage and influence senior stakeholders
  • Awareness of market dynamics, including how AI is impacting hiring needs
  • Discipline, drive, and commitment to high standards


Why Join Us

  • Work with a respected, consulting-focused platform
  • Access to a high-value network and proprietary tools
  • Commercial ownership and clear performance-based progression
  • Collaborative, intelligent, and delivery-oriented team culture


If you’re looking to build something meaningful, influence how clients hire, and be part of a platform that rewards quality and commercial impact, we’d like to hear from you.

This advertiser has chosen not to accept applicants from your region.

Consultant / Senior Consultant - Client Engagement & Sales Growth

New
Consulting Point

Posted today

Job Viewed

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Job Description

Job Description

Overview

Are you commercially sharp, confident in your communication, and ready to shape hiring strategy for some of the world’s leading consulting firms? At Consulting Point, we’ve spent over two decades building one of the most respected recruitment platforms in management consulting, and we’re scaling again.


About Us

Founded in 2003 by former Big 4 consultants, we work at the intersection of strategy, operations, and transformation. Our clients range from top-tier consultancies to fast-growing boutiques. What sets us apart is the quality of our relationships, our ability to influence hiring decisions, and the bespoke tools and workflows we’ve developed to drive results. Our internal systems support market mapping, client targeting, and candidate insights, giving our consultants a distinct edge.


The Role

As a Consultant or Senior Consultant, you won’t just be filling roles. You’ll be advising clients, winning new business, and working as part of a high-performance team that thrives on intelligent conversation and measurable outcomes. This role is ideal for someone who wants full ownership of the commercial lifecycle, from origination and pitch through to deal closure and client development. You’ll need the credibility to build trust with senior stakeholders, the awareness to understand how AI and delivery models are reshaping consulting, and the drive to operate in a fast-paced, data-informed environment.


Key Responsibilities

  • Identify and convert new opportunities in the consulting sector
  • Grow and manage long-term client relationships
  • Advise clients on market conditions, hiring strategy, and candidate selection
  • Collaborate with our delivery team to ensure precision and speed
  • Use internal tools to support structured outreach and maintain pipeline consistency


What We’re Looking For

  • Proven track record in recruitment, sales, or consulting
  • Strong commercial instincts and client-facing credibility
  • Ability to engage and influence senior stakeholders
  • Awareness of market dynamics, including how AI is impacting hiring needs
  • Discipline, drive, and commitment to high standards


Why Join Us

  • Work with a respected, consulting-focused platform
  • Access to a high-value network and proprietary tools
  • Commercial ownership and clear performance-based progression
  • Collaborative, intelligent, and delivery-oriented team culture


If you’re looking to build something meaningful, influence how clients hire, and be part of a platform that rewards quality and commercial impact, we’d like to hear from you.

This advertiser has chosen not to accept applicants from your region.

Client Engagement Specialist - Billing, Debt recovery, Accounts Receivable) - Top US Law Firm / M...

New
Obex Recruitment Ltd.

Posted today

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Job Description

Job Description

We’re seeking a confident, articulate professional with 2–3 years’ experience in billings and debt recovery within a law firm or professional services environment .


You’ll work closely with partners and clients to manage billing cycles, collections, and client onboarding - helping ensure smooth financial operations and strong client relationships.

If you’re proactive, detail-oriented, and comfortable liaising with senior stakeholders, we’d love to hear from you.


Location: London (hybrid)

Experience: 2-3+ years in billings/collections

To apply: Send your CV to

This advertiser has chosen not to accept applicants from your region.

Client Engagement Specialist - Billing, Debt recovery, Accounts Receivable) - Top US Law Firm / M...

New
London, London Obex Recruitment Ltd.

Posted today

Job Viewed

Tap Again To Close

Job Description

Job Description

We’re seeking a confident, articulate professional with 2–3 years’ experience in billings and debt recovery within a law firm or professional services environment .


You’ll work closely with partners and clients to manage billing cycles, collections, and client onboarding - helping ensure smooth financial operations and strong client relationships.

If you’re proactive, detail-oriented, and comfortable liaising with senior stakeholders, we’d love to hear from you.


Location: London (hybrid)

Experience: 2-3+ years in billings/collections

To apply: Send your CV to

This advertiser has chosen not to accept applicants from your region.

Customer Relationship Management Executive

Alex James Digital

Posted 1 day ago

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Job Description

Our client are a fast growth Manchester business.


As a CRM Executive, you will help enhance customer communications. Reporting to the CRM Manager, you’ll support CRM system setup and maintenance, ensuring marketing efforts are data-driven and fully integrated.


If you're ambitious, analytical, and passionate about CRM and digital marketing, this could be the role for you.


Your Key Responsibilities


  • Triggered Communications: Review and improve the setup of automated communications across all brands.
  • Performance Monitoring: Track CRM campaigns, ensuring accuracy and effectiveness.
  • Data Analysis: Collaborate with the Analytics team to gain insights beyond basic metrics, linking data to customer segmentation.
  • Lifecycle Programs: Develop and implement email programs aimed at maximising customer retention and reducing churn.
  • Promotional Campaigns: Manage the end-to-end process of promotional emails, from planning and creation to testing, deployment, and analysis.
  • CRM Campaigns: Oversee CRM initiatives and establish relevant campaigns for our White Label brands.
  • Customer Journey Optimisation: Map and enhance customer journeys, identifying churn points and implementing improvements.
  • Cross-Functional Collaboration: Work closely with IT, Customer Service, and Marketing teams to ensure cohesive and effective communication strategies.



What we’re looking for


  • Experience: Ideally 1+ years in a CRM or email marketing role with campaign management and data analysis experience.
  • Technical Skills: Proficiency with email marketing platforms; knowledge of HTML and cross-device email testing is a plus.
  • Analytical Mindset: Strong numerical and analytical skills, with the ability to derive actionable insights from data.
  • Communication: Excellent verbal and written communication skills, capable of articulating complex information clearly.
  • Organisation: Ability to manage multiple projects, prioritise tasks, and meet tight deadlines.
  • Team Player: Collaborative attitude with strong interpersonal skills, fostering positive relationships across departments.
  • Attention to Detail: Meticulous and methodical approach to work.
  • Proactivity: Self-starter with a passion for innovation and continuous improvement in the CRM space.



What you’ll gain


  • Professional Growth: Gain hands-on experience in CRM strategy and develop your career within a dynamic company.
  • Meaningful Impact: Play a key role in shaping the customer engagement approach of a market-leading organisation.
  • Innovative Environment: Thrive in a forward-thinking workplace that encourages creativity and experimentation.
  • Supportive Team: Join a collaborative team committed to excellence and continuous development.



Excellent package on offer.

This advertiser has chosen not to accept applicants from your region.
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Customer Relationship Management Consultant

Reading, South East Resource On Demand Limited

Posted 1 day ago

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Job Description

CRM Consultant – Professional Services (Reading + Hybrid)

Are you a talented CRM enthusiast ready to make a real impact with cutting-edge SaaS solutions? I'm recruiting on behalf of my client, a leading CRM solutions provider , for a CRM Consultant to join their growing Professional Services team. If you thrive on designing and delivering outstanding digital transformation projects, this is your opportunity to shine.


About the Role


As a Consultant in the Professional Services team , you’ll lead the end-to-end delivery of Workbooks CRM implementations for a diverse client base. You’ll design scalable SaaS solutions, configure systems, deliver training, and act as a trusted CRM advisor. Expect to work closely with clients across professional services, guiding them from discovery to go-live and beyond.


This hybrid position is based three days a week in the Reading office , with flexibility for remote work and occasional client visits.


What You’ll Do

  • Deliver end-to-end CRM projects, from design and configuration through to testing and post-implementation support.
  • Facilitate client workshops, translating business challenges into practical CRM solutions.
  • Configure dashboards, workflows, reports, automations, and integrations.
  • Own project success—managing timelines, risks, and expectations.
  • Contribute to delivery best practices and methodology improvements.


What You’ll Bring


  • Demonstrable experience implementing SaaS CRM solutions such as Salesforce , HubSpot , MS Dynamics 365 , Zoho CRM , NetSuite , SAP S/4HANA , or Oracle Cloud .
  • A background in consulting or professional services , with strong client-facing communication and presentation skills.
  • Hands-on technical skills, including proficiency with SQL , MySQL , PHP , or JavaScript .
  • A proactive, commercial mindset and the confidence to present to senior stakeholders.
  • A structured, problem-solving approach and an interest in continuous improvement.


Why Apply?


  • Excellent base salary
  • Quarterly bonus plus excellent benefits
  • Car allowance and electric vehicle scheme
  • Hybrid flexibility , with 3 days per week in the Reading office


If you’re ready to join a collaborative team delivering high-impact CRM transformations, we’d love to hear from you.


Apply Now

Send your CV and cover letter to marketing@resourceondemand.com

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Customer Relationship Management Assistant

Glasgow City, Scotland Iconic Resourcing

Posted 1 day ago

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Job Description

CRM Data Dynamo Wanted! This is a temporary role with genuine scope to transition FTC

Glasgow


Do you have a love for clean, accurate data, a knack for problem-solving, and the kind of curiosity that makes you want to push every tech button just to see what happens? If so, we’ve got just the role for you.


We’re on the hunt for a CRM superstar who can help our client turn customer data into pure commercial gold. You’ll be the go-to person for their CRM platform, making sure it runs like a dream, the data stays sharp, and the users feel like they’ve got a personal tech genie on speed dial.


What you’ll be doing:

  • Taking ownership of day-to-day CRM processes and keeping the database in tip-top condition.
  • Spotting opportunities to make things slicker, faster, and more useful — then making them happen.
  • Answering CRM questions like a pro and showing colleagues how to get the most from the system.
  • Playing a key role in exciting projects and system upgrades that keep them ahead of the game.
  • Occasionally flexing your skills across other digital tools (because they like to keep things interesting).


What we’re looking for:

  • Experience using a CRM system (bonus points if you’ve met InterAction before).
  • Strong data handling skills and an almost unhealthy love of spreadsheets.
  • A proactive thinker who doesn’t just spot improvements but drives them.
  • A natural communicator who can explain tech in plain English.
  • Someone who thrives in a collaborative, professional environment.


Why you’ll love it:

You’ll be joining a forward-thinking team where ideas are valued, improvements are welcomed, and technology is embraced. They believe in being approachable, bold, and connected — and live those values every day.


If you’re ready to help turn data into decisions, build smarter processes, and make CRM the best it can be… I want to hear from you!


To apply for this role, please send your CV or contact Gemma Gault at Iconic Resourcing for a confidential chat and further details. At Iconic Resourcing, we understand that not all candidates will meet every single desired qualification or skill for the job positions posted on behalf of our clients. However, if you believe that you can add value to the role despite your experience looking a little different from what we've identified, we would be thrilled to learn more about you.

Iconic Resourcing is committed to partnering with clients who share our values of inclusivity and diversity. We work with many businesses that recognise the importance of creating a welcoming and respectful workplace for all employees. As an equal opportunities employer, we treat all applications fairly and equally. We act as both an employment business and an employment agency and are happy to accommodate any reasonable adjustments required. To view all of our Iconic Jobs across Scotland, please visit our website

This advertiser has chosen not to accept applicants from your region.

Customer Relationship Management Executive

New
Manchester, North West Alex James Digital

Posted today

Job Viewed

Tap Again To Close

Job Description

Job Description

Our client are a fast growth Manchester business.


As a CRM Executive, you will help enhance customer communications. Reporting to the CRM Manager, you’ll support CRM system setup and maintenance, ensuring marketing efforts are data-driven and fully integrated.


If you're ambitious, analytical, and passionate about CRM and digital marketing, this could be the role for you.


Your Key Responsibilities


  • Triggered Communications: Review and improve the setup of automated communications across all brands.
  • Performance Monitoring: Track CRM campaigns, ensuring accuracy and effectiveness.
  • Data Analysis: Collaborate with the Analytics team to gain insights beyond basic metrics, linking data to customer segmentation.
  • Lifecycle Programs: Develop and implement email programs aimed at maximising customer retention and reducing churn.
  • Promotional Campaigns: Manage the end-to-end process of promotional emails, from planning and creation to testing, deployment, and analysis.
  • CRM Campaigns: Oversee CRM initiatives and establish relevant campaigns for our White Label brands.
  • Customer Journey Optimisation: Map and enhance customer journeys, identifying churn points and implementing improvements.
  • Cross-Functional Collaboration: Work closely with IT, Customer Service, and Marketing teams to ensure cohesive and effective communication strategies.



What we’re looking for


  • Experience: Ideally 1+ years in a CRM or email marketing role with campaign management and data analysis experience.
  • Technical Skills: Proficiency with email marketing platforms; knowledge of HTML and cross-device email testing is a plus.
  • Analytical Mindset: Strong numerical and analytical skills, with the ability to derive actionable insights from data.
  • Communication: Excellent verbal and written communication skills, capable of articulating complex information clearly.
  • Organisation: Ability to manage multiple projects, prioritise tasks, and meet tight deadlines.
  • Team Player: Collaborative attitude with strong interpersonal skills, fostering positive relationships across departments.
  • Attention to Detail: Meticulous and methodical approach to work.
  • Proactivity: Self-starter with a passion for innovation and continuous improvement in the CRM space.



What you’ll gain


  • Professional Growth: Gain hands-on experience in CRM strategy and develop your career within a dynamic company.
  • Meaningful Impact: Play a key role in shaping the customer engagement approach of a market-leading organisation.
  • Innovative Environment: Thrive in a forward-thinking workplace that encourages creativity and experimentation.
  • Supportive Team: Join a collaborative team committed to excellence and continuous development.



Excellent package on offer.

This advertiser has chosen not to accept applicants from your region.
 

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