970 Client Management Positions jobs in the United Kingdom

• Conduct comprehensive virtual skin assessments and consultations via video conferencing.
• Develop personalized skincare treatment plans and product recommendations tailored to individual client needs.
• Educate clients on the science behind their skin concerns, effective treatment modalities, and product usage.
• Stay updated on the latest advancements in medical aesthetics, dermatology, and skincare technology.
• Manage client progress and follow-up virtually, ensuring optimal treatment outcomes and client satisfaction.
• Collaborate with the wider team on digital content creation, marketing campaigns, and service innovation.
• Maintain accurate and confidential client records within the CRM system.
• Provide exceptional customer service, building trust and rapport with clients remotely.
• Contribute to the refinement and continuous improvement of remote consultation and service delivery processes.
• Potentially assist in training and guiding new virtual aesthetic team members.

• NVQ Level 3 or 4 in Beauty Therapy, with advanced certifications in medical aesthetics.
• A minimum of 5 years of experience as a qualified Aesthetician, with a strong focus on clinical treatments and client consultation.
• In-depth knowledge of skin physiology, common skin conditions, and advanced skincare ingredients and technologies.
• Exceptional communication and interpersonal skills, with a proven ability to connect with clients virtually.
• Proficiency in using virtual consultation platforms, telemedicine software, and CRM systems.
• Strong organizational skills and the ability to manage a caseload of clients effectively in a remote environment.
• A passion for evidence-based skincare and client education.
• Experience with aesthetic treatments such as chemical peels, microneedling, and non-invasive energy devices is highly desirable.
• Proactive, self-motivated, and able to work independently with minimal supervision.
• Professional and empathetic demeanor.

• Conducting detailed virtual skin analysis consultations with clients.
• Developing personalized skincare routines and wellness plans based on individual needs and goals.
• Recommending appropriate professional treatments and at-home product regimens.
• Educating clients on skincare science, ingredient efficacy, and healthy lifestyle choices.
• Monitoring client progress and providing ongoing support and adjustments to their plans.
• Managing client appointments and communication through our CRM and communication platforms.
• Staying up-to-date with the latest trends, ingredients, and technologies in esthetics and wellness.
• Collaborating with product development and marketing teams to provide client insights.
• Achieving sales targets for recommended products and services.
• Maintaining client records and ensuring confidentiality.

• CIDESCO, ITEC, or equivalent esthetics certification.
• Minimum of 5 years of experience as a practicing esthetician, with a specialization in advanced skincare.
• Proven experience in client consultations and building rapport.
• Strong knowledge of dermatological conditions, ingredients, and treatment modalities.
• Familiarity with virtual consultation platforms and CRM software.
• Excellent communication, listening, and interpersonal skills.
• A passion for holistic wellness and a client-centric approach.
• Ability to work independently, manage time effectively, and maintain a high level of professionalism in a remote setting.
• Experience with medical-grade skincare lines is a plus.

Customer Success Associate

Three days hybrid – Canary Wharf

£45,000 – £50,000

Are you passionate about building strong client relationships and delivering real value? Our client is looking for a Customer Success Associate to join a growing team in Canary Wharf. This is a fantastic opportunity to be the second hire in a scalable regional Customer Success model, supporting UK and European clients in the Cyber space.

About the Role

As our client’s Customer Success Associate, you’ll take ownership of day-to-day relationships across a portfolio of accounts, ensuring clients see measurable value from their services. You’ll play a key role in driving renewals, identifying growth opportunities, and coordinating with internal teams to deliver outstanding results.

They are looking for someone who’s adaptable, proactive, and excited to help shape a newly established department. If you thrive in a fast-paced environment and enjoy solving problems collaboratively, they would love to hear from you.

What You’ll Be Doing:

• Acting as the main point of contact for your assigned accounts.
• Understanding client goals and creating tailored success plans.
• Supporting Quarterly Business Reviews (QBRs) with insights on posture, risk, KPIs, and improvement actions.
• Building and executing renewal strategies, forecasting risks, and ensuring timely renewals.
• Spotting upsells and cross-sell opportunities.
• Driving product adoption and engagement using proven playbooks.
• Preparing clear executive updates and contributing to QBR materials.
• Championing service value and client satisfaction.

What They’re Looking For:

• 1–3 years’ experience in Customer Success or Account Management (ideally in tech, managed services, or SaaS).
• Strong communication skills, with confidence in executive-level and technical conversations.
• Experience supporting renewals and structured success planning.
• Familiarity with cybersecurity concepts such as SIEM and EDR, and managed security services.

If you’re ready to make a real impact and grow your career in a supportive, forward-thinking environment, apply today!

You've built a reputation for delivering exceptional customer experiences. You've led teams, driven growth, and solved problems others couldn't. But lately, something's missing, maybe it's the red tape, the endless Zoom calls, or the lack of real connection, appreciation or opportunity?

Our client is offering more than a role. They're offering a culture where your voice matters, your ideas are welcomed, and your impact is felt. They're a family-run business with an international reputation and a self-sustaining flow of leads, no cold calls, no corporate nonsense. Just real relationships, real results, and a team that has each other's backs.

They believe in empowering people, not managing them. They encourage responsible and accountable risk-taking, celebrate efficiency, and operate with a no-blame mindset. If you're tired of bureaucracy and want to be part of something meaningful, something long-term, this is your moment.

The company are looking for someone who thrives in a collaborative, in-person environment, values their work-life balance, and is ready to grow into a leadership role like Head of Sales & Marketing. If you're ambitious, driven, and want to build something that lasts our client wants to meet you.

What You'll Be Doing

As Customer Success Manager, you'll be the voice of customers inside the business. You'll:

• Build and maintain strong, long-term customer relationships
• Ensure clients get maximum value from our solutions
• Nurture our supply partners and handle all referrals
• Identify opportunities for growth and upselling
• Collaborate across departments to improve customer experience
• Help shape our customer success strategy as we grow
• Develop your career-with a clear path to roles like Head of Sales & Marketing

Why You'll Thrive 

• No Red Tape: They trust their team to make smart decisions-no micromanagement, no endless approvals
• Risk-Friendly Culture: Innovation is encouraged. Mistakes are part of learning-no blame games here
• Inbound Pipeline: Their reputation speaks for itself. No cold calling-just genuine relationship building
• Family Feel: They've got each other's backs. You'll feel it from day one
• Work-Life Balance: They reward effort with flexibility. Evenings and weekends are yours
• Office-Based Teamwork: They value real collaboration-this is a full-time, in-office role in Doncaster

Benefits You'll Love

• 25 days holiday + bank holidays
• Christmas break from Dec 24th to New Year
• Birthday off after 2 years' service
• Pension scheme
• Private healthcare via Westfield
• Career development: training, PDRs, and mapped progression

If you are interested in this role and would like to learn more, please attach your up to date CV to the link provided and we will be in direct contact.

                                   Customer Success Manager – Membership Association

Hybrid – London (2 Days – Office)

£36,000 - £40,000 Base Salary

Leading membership association seeks a highly ambitious and talented Customer Success Manager  to join their fast-growing team.

We are seeking a Member Engagement/Client Success Manager to join our client’s creative, motivated  and passionate team in this fast-growing business.

Reporting to the Head of Member Engagement, The Member Engagement / Client Success Manager will work alongside their Membership Manager’s, to build valuable relationships with key industry  stakeholders.

The role seeks to gain valuable knowledge from the members that will help the wider team build member participation and retention, and thus support the prosperity of a highly engaged and thriving industry.

The successful candidate will have a proactive approach, paying close attention to detail and ensuring  that the members are engaged throughout the year, culminating in successful renewals. The ideal  candidate will also have previous experience in a client-facing role.

Key responsibilities

• Build relationships with members and learn about their priorities, using this knowledge to  develop a strategic plan for engagement.
• The first point of contact for members enquiries and coordinating internally to follow-up.
• Understanding members business objectives, working with multiple internal stakeholders to ensure we offer the most suitable solutions to each member.

Profile Required:

• Ideally 3+ years’ experience in an association membership, event, or conference  sponsorship sales.
• Self-motivated, target-oriented, ready to leap straight in and will be an effective team player.
• Proven experience of relationship building alongside delivering engagement plans to drive  demonstrable retention and growth.
• Fantastic communicator with the ability to seamlessly connect people, face to face and on  the phone and in written communication.
• The ability to work confidently, highly organised and solution focused.
• High standard of interpersonal skills, professional confidence and tenacity
• Self-motivated and target-oriented approach with the desire to achieve KPI's and financial rewards.
• Experienced at building and maintaining relationships with clients.

Lipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital,  outdoor, TV, radio and business intelligence.

Our clients range from small start-up companies to FTSE 100 and 250 businesses. 

We work with people at every stage of their career from undergraduates looking for their first  entry point into sales to senior managers and directors looking for their next challenge.

                                   Customer Success Manager – Membership Association

Hybrid – London (2 Days – Office)

£36,000 - £40,000 Base Salary

Leading membership association seeks a highly ambitious and talented Customer Success Manager  to join their fast-growing team.

We are seeking a Member Engagement/Client Success Manager to join our client’s creative, motivated  and passionate team in this fast-growing business.

Reporting to the Head of Member Engagement, The Member Engagement / Client Success Manager will work alongside their Membership Manager’s, to build valuable relationships with key industry  stakeholders.

The role seeks to gain valuable knowledge from the members that will help the wider team build member participation and retention, and thus support the prosperity of a highly engaged and thriving industry.

The successful candidate will have a proactive approach, paying close attention to detail and ensuring  that the members are engaged throughout the year, culminating in successful renewals. The ideal  candidate will also have previous experience in a client-facing role.

Key responsibilities

• Build relationships with members and learn about their priorities, using this knowledge to  develop a strategic plan for engagement.
• The first point of contact for members enquiries and coordinating internally to follow-up.
• Understanding members business objectives, working with multiple internal stakeholders to ensure we offer the most suitable solutions to each member.

Profile Required:

• Ideally 3+ years’ experience in an association membership, event, or conference  sponsorship sales.
• Self-motivated, target-oriented, ready to leap straight in and will be an effective team player.
• Proven experience of relationship building alongside delivering engagement plans to drive  demonstrable retention and growth.
• Fantastic communicator with the ability to seamlessly connect people, face to face and on  the phone and in written communication.
• The ability to work confidently, highly organised and solution focused.
• High standard of interpersonal skills, professional confidence and tenacity
• Self-motivated and target-oriented approach with the desire to achieve KPI's and financial rewards.
• Experienced at building and maintaining relationships with clients.

Lipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital,  outdoor, TV, radio and business intelligence.

Our clients range from small start-up companies to FTSE 100 and 250 businesses. 

We work with people at every stage of their career from undergraduates looking for their first  entry point into sales to senior managers and directors looking for their next challenge.

                                   Customer Success Manager – Membership Association

Hybrid – London (2 Days – Office)

£36,000 - £40,000 Base Salary

Leading membership association seeks a highly ambitious and talented Customer Success Manager  to join their fast-growing team.

We are seeking a Member Engagement/Client Success Manager to join our client’s creative, motivated  and passionate team in this fast-growing business.

Reporting to the Head of Member Engagement, The Member Engagement / Client Success Manager will work alongside their Membership Manager’s, to build valuable relationships with key industry  stakeholders.

The role seeks to gain valuable knowledge from the members that will help the wider team build member participation and retention, and thus support the prosperity of a highly engaged and thriving industry.

The successful candidate will have a proactive approach, paying close attention to detail and ensuring  that the members are engaged throughout the year, culminating in successful renewals. The ideal  candidate will also have previous experience in a client-facing role.

Key responsibilities

• Build relationships with members and learn about their priorities, using this knowledge to  develop a strategic plan for engagement.
• The first point of contact for members enquiries and coordinating internally to follow-up.
• Understanding members business objectives, working with multiple internal stakeholders to ensure we offer the most suitable solutions to each member.

Profile Required:

• Ideally 3+ years’ experience in an association membership, event, or conference  sponsorship sales.
• Self-motivated, target-oriented, ready to leap straight in and will be an effective team player.
• Proven experience of relationship building alongside delivering engagement plans to drive  demonstrable retention and growth.
• Fantastic communicator with the ability to seamlessly connect people, face to face and on  the phone and in written communication.
• The ability to work confidently, highly organised and solution focused.
• High standard of interpersonal skills, professional confidence and tenacity
• Self-motivated and target-oriented approach with the desire to achieve KPI's and financial rewards.
• Experienced at building and maintaining relationships with clients.

Lipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital,  outdoor, TV, radio and business intelligence.

Our clients range from small start-up companies to FTSE 100 and 250 businesses. 

We work with people at every stage of their career from undergraduates looking for their first  entry point into sales to senior managers and directors looking for their next challenge.