1998 Client Relations Manager jobs in Hayes
Client Relations Manager (Acquiring)
Posted 8 days ago
Job Viewed
Job Description
payabl. empowers businesses to grow through payments innovation and banking services. Our ambition is to expand our strong portfolio of global financial services we provide to businesses and make them all available in one place on our platform we call payabl.one. As a licensed financial company with principal membership with card schemes, we specialize in global payments and providing businesses with multi-currency accounts.
About the Role:
Our Client Relations Team is expanding, and we’re looking for a proactive, client-focused professional to join us! If you thrive in a dynamic, fast-paced environment and are eager to be part of a rapidly growing European fintech company, this could be the perfect opportunity for you. We value transparency, collaboration, and innovation, and we’re seeking a talented Client Relations Manager who can build lasting client relationships, drive success, and make a meaningful impact.
Reporting Line: This role reports directly to the Head of Client Management
Key responsibilities:
As a Client Relations Manager , you will play a crucial role in managing and enhancing client relationships while ensuring seamless service delivery. Your responsibilities will include:
- Client Relationship Management: Serve as the primary point of contact for an assigned portfolio of clients, fostering strong, long-term relationships and acting as their trusted advisor.
- Client Success & Optimization: Provide expert guidance on system usage, offering insights and recommendations to help clients maximize efficiency and value.
- Issue Resolution & Performance Monitoring: Monitor system performance, proactively identify potential issues, and coordinate with internal teams to resolve challenges swiftly.
- Liaison & Coordination: Act as a bridge between clients and suppliers, ensuring that client requirements are clearly communicated and met.
- Project Oversight: Manage client-driven projects from inception to completion, ensuring alignment with specifications, deadlines, and quality standards.
- Collaboration with Sales & Product Teams: Work closely with the Sales team to provide clients with updates on product enhancements, ensuring they are fully informed and engaged.
Who You Are:
You’re a client champion—driven, strategic, and obsessed with delivering exceptional service. You thrive in fast-paced environments, effortlessly building relationships, retaining key clients, and driving business growth. You don’t just manage accounts; you elevate them. With deep expertise in the fintech and payments space, you anticipate industry shifts, adapt quickly, and always stay one step ahead.
- Fintech & Payments Expert – You bring 3+ years of experience in client relations, business development, or sales within fintech, payments, or financial services. You understand acquiring, cross-border payments, and merchant solutions inside out.
- Client-Centric & Growth-Driven – You know how to build strong, long-lasting relationships. You proactively engage clients, drive retention, and contribute to market expansion.
- Industry Insider – You have a deep understanding of the payments ecosystem, emerging trends, regulatory landscapes, and competitive dynamics.
- Data-Driven & Strategic – You leverage customer success metrics and KPIs to make informed decisions and maximize client value.
- Exceptional Communicator – Whether it’s negotiating deals, delivering impactful presentations, or resolving complex client needs, you communicate with confidence and clarity.
- Fast-Paced & Adaptable – You thrive in a dynamic, ever-changing environment and can pivot quickly to meet evolving business needs.
- Multilingual & Globally Minded – Fluent in English (additional languages are a plus). You understand diverse markets and are ready to engage clients across regions.
- Always on the Move – You’re willing to travel as needed to strengthen client relationships, attend key industry events, and drive business success
The perks of being a payabl.er:
- Drive in Style: Enjoy the added perk of a company car, provided upon completing one year of employment—subject to performance and availability.
- Future-Proof Your Finances: Jump on board, and after your probation period, we'll kickstart your Provident Fund.
- Grow Without Limits: Our environment is all about nurturing your talents and fuelling your ambition with endless opportunities for professional development.
- Speak Like a Local: Greek language classes, offered twice a week for all team members.
- Shop and Save: Get exclusive access to a discount card at various local businesses.
- Multicultural Workplace: Thrive in a company that celebrates diversity and values your unique contributions. Here, every perspective is appreciated, and every voice is heard.
- Lead the Charge in Pioneering Projects: Be at the forefront of innovation by playing a key role in groundbreaking projects.
- Max Out Your Downtime: With 25 days off plus public holidays, and an extra 10 days for when you're under the weather, we make sure you have ample time to relax, recharge, and return brighter.
- Support for Your Educational Aspirations: We're here to support your educational pursuits because we believe in investing in your growth.
- Wolt Your Way Through Lunch: Enjoy a Wolt lunch allowance of €150 per month.
Please note: The benefits listed above are for Cyprus only. As this role is open to multiple locations, the benefits and employment conditions may vary depending on your location. A full overview of applicable benefits and conditions will be discussed during your first interview with our Talent Acquisition team.
Customer Service
Posted 3 days ago
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Job Description
Our client is looking for for a Client Co ordinator who has strong computer abilities and can multitask.
Your day to day duties include taking inbound calls, or reacting to emails, assigning engineers to call out for maintenance type issues. You will be expected to assign the right type of engineer depending on the issue and be comfortable with UK geography.
You will be IT literate, be friendly, be able to make decision and take ownership of any issues, as well as have exceptional customer service and admin skills. You will have an eye for detail and possess a proven ability to work under pressure.
Hours are Monday to Friday 8.30am to 5.30pm with an hour for lunch.
The company offer a salary of up to 28000pa and offer a number of social engagements including drinks, pizza and quiz afternoon/nights. There is also the added bonus of free car parking and 21days holiday with 8 bank holidays.
Customer Service
Posted 16 days ago
Job Viewed
Job Description
Looking for a short-term role where your communication skills can shine? Our client in High Wycombe is on the hunt for a confident Customer Service Professional to join their team this September on a 2-week temporary assignment .
You’ll be at the heart of gathering valuable feedback from franchisee owners, running telephone satisfaction surveys, and turning insights into meaningful data.
What you’ll be doing:
- Speaking with franchisee owners to carry out satisfaction surveys
- Asking the right questions to dig deeper and uncover insights
- Recording responses in spreadsheets and spotting key themes
- Delivering first-class professionalism and customer service at all times
- A confident communicator with a great telephone manner
- Strong questioning skills to get the best out of conversations
- Comfortable using Excel (or similar) to track and analyse responses
- Previous customer service or survey experience is a bonus
Customer Service
Posted 78 days ago
Job Viewed
Job Description
We have an exciting opportunity to work for a nationally recognised food manufacturer, considered to be the leader in its field. Pay rate £28.808 per annum. The role of Customer Service is based in West London, Greenford.
Experience working on Defacto system would be an advantage, but not compulsory.
Key Duties and responsibilities:
- Accurately process orders in line with specific customer requirements, reporting any anomalies.
- Handle consignment orders and support the invoicing process efficiently.
- Respond to customer inquiries via telephone and email, ensuring SLA compliance.
- Arrange third-party transport for applicable orders as needed.
- Collaborate with internal teams and customers to address special requirements.
- Maintain high service standards and meet all customer expectations.
- Foster clear and effective communication with key business departments.
- Contribute to Health & Safety, Food Safety, and Socio-Environmental/Energy values while supporting company-wide objectives.
- Achieve all KPIs and goals, including set objectives.
Shift:
Monday to Friday 06:30 to 16:30
We offer full support for you to succeed in your role! First Call Contract Services is an employer of choice for candidates from many backgrounds, such as MHE drivers, delivery drivers, warehouse, customer service, support worker, retail associate, cleaner and many more.
Why work with First Call?
- Working with First Call Contract Services gives you many additional benefits!
- Money-saving offers and discounts at your fingertip.
- 24/7 GP helpline
- Discounted Gym membership in over 2500 gyms
- Online Payslip Access
- Personal Insurance
- Weekly Pay
This is a fantastic opportunity for the right candidates to begin a career with a company that offers genuine long-term opportunities and career development.
First Call Contract Services ltd is acting as an Employment Business in relation to this vacancy.
Sales/Customer Service
Posted 1 day ago
Job Viewed
Job Description
Are you looking for a new career in sales and customer service?
Do you have the drive and ambition our client is looking for to join this award winning sales and marketing organisation; they are looking to enhance their sales advisor and customer service team with independent individuals who are capable of seeking and developing new opportunities within the sales advisor and marketing industry.
Within this opportunity you will be working alongside the best sales advisors and customer service specialists in the country whilst promoting an exciting client portfolio. You will be representing iconic brands and playing a very important role in ongoing business success while developing your skills in events environments. This opportunity provides great opportunity for progression whilst also offering uncapped financial incentives.
Successful candidates will be well-presented, self-starters who are capable of demonstrating a desire to succeed in a sales advisor and customer service environment.
Successful candidates will:
Have strong communication skills and customer service skills
Be self-motivated
Have a tenacious approach to personal development
Possess a competitive sales mentality
Have an entrepreneurial mind-set
Sales advisors and Customer Service advisors will:
Approach new and potential customers on behalf of their clients
Keep up to date with relevant client product information
Understand customer trends and market traits
Provide excellent Customer Service in a professional manner
Complete Sales and relevant paperwork to a high standard
Set individual sales targets and goals to achieve
No experience is necessary although our client welcomes candidates with any previous experience in the following areas: customer service, sales representative, marketing supervisor, sales executive, direct sales, field sales, marketing executive, retail, service supervisor, call centre, call centre inbound, marketing representative, manager, bar manager, hospitality, receptionist, warehouse, marketing assistant, front of house, direct marketing, sales assistant, and any other customer service or sales role. No previous sales and customer service experience is required but are an advantage for this self employed, commission only plus incentives role as their established coaching system and driven team are ready to coach you in all aspects of their business through their daily coaching syllabus, 'Cycle of Development'.
Apply now.
* Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying
Customer service advisor
Posted 2 days ago
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Job Description
Job Title: Customer service administrator
Salary: £12.91 - £13.73 per hour
Location: Cuffley, Hertfordshire
Contract: Temp - Perm
Hours: Full time 10.15 - 5.45 - 35hrs per week
COMPANY PROFILE:
An Exciting Opportunity to Launch Your Office-Based Career!
Are you organised, motivated, and ready to take the next step in your career?
A fantastic opportunity has become available for a proactive and enthusiastic individual to join a growing business near Potters Bar as a Customer Service & Administration professional. This is the perfect role for someone eager to begin or develop a career within a dynamic office environment, where every day brings variety and the chance to make a real impact.
You'll be part of a supportive team, delivering exceptional service while building your skills in administration, coordination, and customer interaction.
Whether you're a recent graduate or someone looking to transition into a structured office role, this position offers a strong foundation for professional growth within a fast-paced, friendly company.
SKILLS REQUIRED
·Confident and professional telephone manner
·Ability to work well under pressure and able to multitask.
·Excellent verbal and written communication skills
·Strong problem-solving skills.
·Able to maintain composure in the face of unexpected events.
·Team player as well as being able to work on own initiative.
RESPONSIBILITIES
·Liaise with our customers, suppliers, and end users via telephone.
·Ensure the database is kept up to date.
·Ensure that calls are handled appropriately and with compassion.
·Concentrate on finding a solution for each case in a specific amount of time
·Analyse the information from the caller to ensure that our patients receive the assistance they require.
·Ensure the highest level of service is provided for all outgoing communications.
ADDITIONAL INFORMATION
·28 days annual leave including bank holiday
·Company pension
·Free parking on site
·Training and development
·Private health care after probation
Thank you for your interest in this vacancy, which is being advertised by Smart10 Recruitment Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days if you have been shortlisted.
Smart10 is a multi-award-winning specialist recruitment consultancy focused on the supply of temporary, contract and permanent placements across a select group of business sectors. In order to keep up to date and search for all our active jobs, please visit our website, like us on Facebook and follow us on Instagram or LinkedIn. Please refer to Smart10's Privacy Policy as to how we hold your data.
Customer Service Administrator
Posted 4 days ago
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Job Description
We’re looking for a highly organised Customer Service Administrator to join our close-knit, 5-star-rated Customer Service team. This office-based role combines order administration with hands-on customer support — from processing orders and preparing shipping documents to liaising with carriers and assisting customers via phone, email, and chat
You’ll be the link between warehouse, operations, and the customer, making sure everything runs smoothly from order to delivery. Expect variety, autonomy, and a friendly team atmosphere.
What you’ll be doing:
- Managing daily order processing & dispatch planning
- Creating shipping documentation and coordinating collections
- Supporting customers with enquiries, returns, and complaints
- Handling branded orders and liaising with suppliers
- Providing admin support to the Head of Customer Services
What you’ll need:
- 3+ years’ experience in customer service/admin roles
- Strong attention to detail and excellent communication skills
- Confident using Microsoft Office & quick to learn new systems
- Proactive, reliable, and calm under pressure
Bonus points for:
- Experience with Brightpearl, ShipStation
- Knowledge of international shipping
- German or French language skills
You will receive:
- Friendly, down-to-earth team (no shifts, no weekends)
- Free parking, excellent transport links (5 mins from Tottenham Hale)
- 22 days holiday + Christmas shutdown + UK bank holidays
- Snacks, drinks, and a very friendly office dog
Due to the high volume of applications Recruited UK receives, we will make every effort to respond with feedback, although this is not always possible.
If you have not been contacted within 5 days, then, unfortunately, you have not been successful on this occasion, but we may keep your details on file and contact you with future opportunities
If you feel you match the criteria above, please apply.
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Customer Service Advisor
Posted 5 days ago
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Job Description
Our client is seeking an experienced, proactive and approachable Customer Service Advisor to join their expanding team for an amazing nationwide company. The successful Customer Service Advisor for this role will be required to deal with all calls to the branch sales office with sound knowledge of the broad range of products our client provides, check and track orders for customers, and ensuring that customers receive the fast and efficient response that our client is known for.
Key responsibilities of Customer Service Advisor:
- Take responsibility for handling customer orders and enquiries in an effective and efficient manner.
- To provide a friendly and helpful response to customer enquiries to total satisfaction in order to contribute to the management team’s goal of maintaining the highest quality of customer satisfaction.
- To familiarise themselves with at least basic knowledge of the broad product range our client provides, in order to make recommendations of a non-technical nature.
- There will be some warehouse duties involved including working on the trade counter when required.
- Accurate and regular order entry to help achieve minimum time delay between receipt of order and despatch of goods, therefore maximising sales / stock turnover.
- Identify and investigate with internal / external employees potential problems to ensure the smooth flow of order and customer satisfaction.
- Communicate enquires to the External Sales Engineers to enable maximisation of potential sales.
- Participation in the annual stock take.
Essential qualities for the role of Customer Service Advisor
- Must be well-presented, polite, helpful, proactive and motivated.
- Must have good numeracy and literacy skills, as well as a requirement of basic computer literacy, including Microsoft Office programmes.
- As an employee, you have a legal duty to take reasonable care of yourself and others and to co-operate with all aspects of health and safety, as set out in the Employee Safety Handbook.
- Ensure familiarisation with data protection procedures set down by the organisation as a result of the General Data Protection Regulation, and understand that any breach could result in the organisation’s sensitive and confidential data being disclosed to competitors and other interested parties.
- Must be able to display flexibility in their working and demonstrate ability to adapt to changing priorities and tasks assigned by the management team.
Shifts: Monday to Friday 7:30AM – 5PM (with potential overtime).
Nature of the role: This Customer Service Advisor Role is a temporary to permanent role for the successful candidate, after a trial period of 11 weeks.
We look forward to hearing from you at Team CV LTD.
Sales/Customer Service
Posted 7 days ago
Job Viewed
Job Description
Are you looking for a new career in sales and customer service?
Do you have the drive and ambition our client is looking for to join this award winning sales and marketing organisation; they are looking to enhance their sales and customer service team with independent individuals who are capable of seeking and developing new opportunities within the sales and marketing industry.
Within this opportunity you will be working alongside the best sales and customer service specialists in the country whilst promoting an exciting client portfolio. You will be representing iconic brands and playing a very important role in ongoing business success while developing your skills in events environments. This opportunity provides great opportunity for progression whilst also offering uncapped financial incentives.
Successful candidates will be well-presented, self-starters who are capable of demonstrating a desire to succeed in a sales and customer service environment.
Successful candidates will:
Have strong communication skills and customer service skills
Be self-motivated
Have a tenacious approach to personal development
Possess a competitive sales mentality
Have an entrepreneurial mind-set
Sales and Customer Service advisors will:
Approach new and potential customers on behalf of their clients
Keep up to date with relevant client product information
Understand customer trends and market traits
Provide excellent Customer Service in a professional manner
Complete Sales and relevant paperwork to a high standard
Set individual sales targets and goals to achieve
No experience is necessary although our client welcomes candidates with any previous experience in the following areas: customer service, sales representative, marketing supervisor, sales executive, direct sales, field sales, marketing executive, retail, service supervisor, call centre, call centre inbound, marketing representative, manager, bar manager, hospitality, receptionist, warehouse, marketing assistant, front of house, direct marketing, sales assistant, and any other customer service or sales role. No previous sales and customer service experience is required but are an advantage for this self employed, commission only plus incentives role as their established coaching system and driven team are ready to coach you in all aspects of their business through their daily coaching syllabus, 'Cycle of Development'.
Apply now.
* Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying
Customer Service Administrator
Posted 9 days ago
Job Viewed
Job Description
Client Services Administrator
St Albans
Salary 26k - 27k plus benefits
Our client is a market leader in their industry situated in the heart of St Albans. Due to business growth, they are currently recruiting for a Client Services Administrator to join their already successful team.
Your role
- Customer service support on both phone and emails
- Updating the in-house system
- Dealing with correspondence to and from clients
- Reporting
- Working to regulatory requirements
- Adhering to SLA's
- General admin
Ideal Candidate
- Strong customer service experience
- Experience within a banking or regulated environment would be desirable.
- Strong attention to detail
- Team player
- Experience in a regulated environment would also be desirable.
Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.
Tate is acting as an Employment Business in relation to this vacancy.
Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.