Client Relationship Manager

Surrey, South East The Graduate Project

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Job Description

Job Specification


Client Relationship Manager

Location: Surrey (Hybrid working available)

Contract: Permanent, full-time


About the Organisation


Our client is a respected training provider based in Surrey, offering high-quality skills development and professional training across a range of sectors. They work with employers, industry bodies, and learners to deliver tailored programmes that support workforce development and long-term career progression.


They are now seeking a Client Relationship Manager to build and maintain strong relationships with employer partners, ensuring excellent service delivery and growth opportunities.


About the Role


The Client Relationship Manager will act as the key point of contact for employers and clients, ensuring their training needs are understood, supported, and met to the highest standard. This role combines relationship management with business development, helping the provider expand its reach and strengthen its partnerships.


Key Responsibilities


Manage and grow relationships with employer partners, ensuring their training needs are effectively supported.


Act as the main point of contact for clients, providing advice and guidance on training solutions.


Identify opportunities to expand existing accounts and develop new partnerships.


Work closely with delivery and operations teams to ensure programmes are delivered on time and meet client expectations.


Monitor client satisfaction and gather feedback to improve services.


Produce reports and updates for senior management on client engagement and performance.


Represent the organisation at networking events, meetings, and presentations.


Person Specification


Essential


Proven experience in client relationship management, account management, or stakeholder engagement.


Strong communication and interpersonal skills, with the ability to build rapport at all levels.


Commercial awareness and the ability to identify growth opportunities.


Excellent organisational and time-management skills.


Ability to manage multiple accounts and priorities simultaneously.


A proactive, solutions-focused approach.


Desirable


Experience working within the training, education, or skills development sector.


Knowledge of apprenticeships, vocational training, or funded learning programmes.


Understanding of employer engagement within the education and skills landscape.


What’s on Offer


Competitive salary and benefits package.


Hybrid working and flexible hours.


Opportunities for professional development.


Supportive and collaborative working environm

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Client Relationship Manager

KT13 Weybridge, South East Team One UK recruitment

Posted 20 days ago

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Job Description

Permanent

Client Relationship Manager

£35,000 - £45,000 per annum

Weybridge, Surrey

Permanent, full-time or part-time

Are you a commercially driven relationship-builder who thrives in a fast-paced, high-growth environment? Do you want to be part of a dynamic, purpose-led business making a real impact?

We’re working with a rapidly expanding organisation looking for a talented, resilient and personable Client Relationship Manager  to strengthen client partnerships, support marketing activity, and deliver outstanding customer care. This is a fantastic opportunity to join a close-knit, collaborative team during an exciting phase of growth.

Why You’ll Love This Role:

Join a proven, high-growth business at a pivotal stageWork alongside a highly experienced and supportive managerHave real impact in shaping client relationships and business developmentEnjoy flexibility with a remote setup and regular in-person collaboration in Weybridge

Key Responsibilities:

Manage and respond to inbound client enquiriesDrive business growth through relationship-focused digital marketingMaintain and update the sales pipeline with regular client follow-upsSupport key accounts with basic reporting and project updates

What We’re Looking For:

Commercial Acumen & Relationship Building You’re a people person who naturally builds rapport and sees opportunities to add value. You understand the commercial drivers behind great client relationships and can contribute meaningfully to business growth. Emotionally Intelligent & Customer-Centric You listen, empathise, and communicate with purpose. You know how to create meaningful conversations that deliver value and strengthen loyalty.

Digitally Confident

Comfortable with CRM systems (e.g. HubSpot)Proficient in Excel and digital tools like Canva, Wix, and social media platformsAble to provide clear information to the wider operations team

Self-Motivated & Organised

You can manage your time effectively in a remote working environment (Monday-Friday, 9am-5pm)You maintain a professional home setup with a stable internet connectionYou are detail-oriented and see tasks through to completion

Adaptable & Resilient

You thrive in a high-volume, fast-moving business environmentYou’re ready to work hard and grow with the business

Excellent Communicator

Strong verbal and written communication skillsComfortable with client meetings via Teams or ZoomAble to manage high deal flowAble to proofread documents

Location Requirement

Hybrid - you must live close to Weybridge, Surrey
This advertiser has chosen not to accept applicants from your region.

Senior Client Relationship Manager

Feltham, London UPS

Posted 9 days ago

Job Viewed

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Job Description

**Before you apply to a job, select your language preference from the options available at the top right of this page.**



Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrowu2014people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.



**Job Description:**



Marken, UPS Healthcare Precision Logistics (formerly Marken, MNX & Polar Speed), the clinical and advanced therapy subsidiary of UPS Healthcare, unites expertise across healthcare and complex secure logistics to drive the success of our clients through innovation.



**Job** **Purpose:**



To provide a consistently high level of service to a customer through the provision of a dedicated central point of contact for Service Management and problem resolution.



Main Duties and Responsibilities:


Develop excellent working relationships and communicate courteously with the customer to influence the achievement and maintenance of service performance and encourage new business with existing clients.


Advisecustomer latest booking times and documentation required. Booking and processing shipment requests within Markenu2019s internal database and generating and verifying shipping documentation.


Manage and mentor any Customer Service agent direct reports ensuring ompliance within day to day activities.


Answering and dealing with general telephone and e-mail requests from external customers and internal offices/agents.


Work in a cross functional capacity to ensure the activities related to various entities fit with customer requirements and Marken Network Guidelines, policies and procedures.


Manage special requests from the customer for increased and enhanced levels of service or monitoring of shipment progress.


Manage and find resolution with any internal/external client reported complaints, closing out assigned CAPAs in an efficient and time critical manner. Escalating as and when necessary to the Branch Manager and Regional Director.


Working with all departments, to develop and implement solutions for new business requirements in accordance with Marken Guidelines.


Attend meetings with the client as deemed necessary to discuss account status and relevant service issues and concerns.


To be commercially aware, dealing with internal and external customers to increase business profitability.


To ensure a good level of understanding and knowledge of the Marken organization, products and services, ensuring that customer queries can be dealt with accurately and appropriately.


To build and maintain strong relationships with all internal departments and work as part of a team.


Contributing to development and implementation of global and regional regulatory functions for clinical trial supplies.


The ability to evaluate and understand the process for the distribution of Clinical Trial Supplies from the approval to ship process to final delivery.


Proactively track and trace shipments, monitoring all inbound and outbound shipments on daily basis to ensure that shipments are delivered within agreed time frames delegating as and monitoring activity as necessary.


Identify weak shipping routes in terms of service expectation and profitability.


Presto Champion for Branch (if applicable).



Qualifications:


5 yearsu2019 experience of Courier or Freight Industry


3 yearsu2019 experience in a high level, customer facing logistics/customer service role


Understanding of Aviation/Airline Networks desired


PC/System Literate


Ability to deal with inquiries and day to day issues.


Working with key decision makers


Able to influence others to ensure business targets are met


Working within a busy environment


Excellent communication skills


Excellent problem solving and prioritization skills essential


Excellent teamwork skills


Flexibility in working hours required


Weekend coverage, ability to handle shift work required in Customer Services



**Employee Type:**



Permanent



UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
This advertiser has chosen not to accept applicants from your region.

Senior Client Relationship Manager

Feltham, London UPS

Posted 9 days ago

Job Viewed

Tap Again To Close

Job Description

**Before you apply to a job, select your language preference from the options available at the top right of this page.**



Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrowu2014people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.



**Job Description:**



Marken, UPS Healthcare Precision Logistics (formerly Marken, MNX & Polar Speed), the clinical and advanced therapy subsidiary of UPS Healthcare, unites expertise across healthcare and complex secure logistics to drive the success of our clients through innovation.



**Job** **Purpose:**



To provide a consistently high level of service to a customer through the provision of a dedicated central point of contact for Service Management and problem resolution.



Main Duties and Responsibilities:


Develop excellent working relationships and communicate courteously with the customer to influence the achievement and maintenance of service performance and encourage new business with existing clients.


Advisecustomer latest booking times and documentation required. Booking and processing shipment requests within Markenu2019s internal database and generating and verifying shipping documentation.


Manage and mentor any Customer Service agent direct reports ensuring ompliance within day to day activities.


Answering and dealing with general telephone and e-mail requests from external customers and internal offices/agents.


Work in a cross functional capacity to ensure the activities related to various entities fit with customer requirements and Marken Network Guidelines, policies and procedures.


Manage special requests from the customer for increased and enhanced levels of service or monitoring of shipment progress.


Manage and find resolution with any internal/external client reported complaints, closing out assigned CAPAs in an efficient and time critical manner. Escalating as and when necessary to the Branch Manager and Regional Director.


Working with all departments, to develop and implement solutions for new business requirements in accordance with Marken Guidelines.


Attend meetings with the client as deemed necessary to discuss account status and relevant service issues and concerns.


To be commercially aware, dealing with internal and external customers to increase business profitability.


To ensure a good level of understanding and knowledge of the Marken organization, products and services, ensuring that customer queries can be dealt with accurately and appropriately.


To build and maintain strong relationships with all internal departments and work as part of a team.


Contributing to development and implementation of global and regional regulatory functions for clinical trial supplies.


The ability to evaluate and understand the process for the distribution of Clinical Trial Supplies from the approval to ship process to final delivery.


Proactively track and trace shipments, monitoring all inbound and outbound shipments on daily basis to ensure that shipments are delivered within agreed time frames delegating as and monitoring activity as necessary.


Identify weak shipping routes in terms of service expectation and profitability.


Presto Champion for Branch (if applicable).



Qualifications:


5 yearsu2019 experience of Courier or Freight Industry


3 yearsu2019 experience in a high level, customer facing logistics/customer service role


Understanding of Aviation/Airline Networks desired


PC/System Literate


Ability to deal with inquiries and day to day issues.


Working with key decision makers


Able to influence others to ensure business targets are met


Working within a busy environment


Excellent communication skills


Excellent problem solving and prioritization skills essential


Excellent teamwork skills


Flexibility in working hours required


Weekend coverage, ability to handle shift work required in Customer Services



**Employee Type:**



Permanent



UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
This advertiser has chosen not to accept applicants from your region.

Senior Client Relationship Manager

Feltham, London UPS

Posted 8 days ago

Job Viewed

Tap Again To Close

Job Description

**Before you apply to a job, select your language preference from the options available at the top right of this page.**
Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
**Job Description:**
Marken, UPS Healthcare Precision Logistics (formerly Marken, MNX & Polar Speed), the clinical and advanced therapy subsidiary of UPS Healthcare, unites expertise across healthcare and complex secure logistics to drive the success of our clients through innovation.
**Job** **Purpose:**
To provide a consistently high level of service to a customer through the provision of a dedicated central point of contact for Service Management and problem resolution.
Main Duties and Responsibilities:
+ Develop excellent working relationships and communicate courteously with the customer to influence the achievement and maintenance of service performance and encourage new business with existing clients.
+ Advisecustomer latest booking times and documentation required. Booking and processing shipment requests within Marken's internal database and generating and verifying shipping documentation.
+ Manage and mentor any Customer Service agent direct reports ensuring ompliance within day to day activities.
+ Answering and dealing with general telephone and e-mail requests from external customers and internal offices/agents.
+ Work in a cross functional capacity to ensure the activities related to various entities fit with customer requirements and Marken Network Guidelines, policies and procedures.
+ Manage special requests from the customer for increased and enhanced levels of service or monitoring of shipment progress.
+ Manage and find resolution with any internal/external client reported complaints, closing out assigned CAPAs in an efficient and time critical manner. Escalating as and when necessary to the Branch Manager and Regional Director.
+ Working with all departments, to develop and implement solutions for new business requirements in accordance with Marken Guidelines.
+ Attend meetings with the client as deemed necessary to discuss account status and relevant service issues and concerns.
+ To be commercially aware, dealing with internal and external customers to increase business profitability.
+ To ensure a good level of understanding and knowledge of the Marken organization, products and services, ensuring that customer queries can be dealt with accurately and appropriately.
+ To build and maintain strong relationships with all internal departments and work as part of a team.
+ Contributing to development and implementation of global and regional regulatory functions for clinical trial supplies.
+ The ability to evaluate and understand the process for the distribution of Clinical Trial Supplies from the approval to ship process to final delivery.
+ Proactively track and trace shipments, monitoring all inbound and outbound shipments on daily basis to ensure that shipments are delivered within agreed time frames delegating as and monitoring activity as necessary.
+ Identify weak shipping routes in terms of service expectation and profitability.
+ Presto Champion for Branch (if applicable).
Qualifications:
+ 5 years' experience of Courier or Freight Industry
+ 3 years' experience in a high level, customer facing logistics/customer service role
+ Understanding of Aviation/Airline Networks desired
+ PC/System Literate
+ Ability to deal with inquiries and day to day issues.
+ Working with key decision makers
+ Able to influence others to ensure business targets are met
+ Working within a busy environment
+ Excellent communication skills
+ Excellent problem solving and prioritization skills essential
+ Excellent teamwork skills
+ Flexibility in working hours required
+ Weekend coverage, ability to handle shift work required in Customer Services
**Employee Type:**
Permanent
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
This advertiser has chosen not to accept applicants from your region.

Institutional Client Service Relationship Manager

London, London Fisher Investments

Posted today

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Job Description

The Opportunity:

As an Institutional Client Service Relationship Manager at Fisher Investments Europe, you will have the essential responsibility to ensure we are servicing our clients. This includes frequent interactions (through European travel for in person meetings and also by phone) with institutional investors to provide capital markets updates, identify unique service opportunities, and work with other relationship managers, teams within the Institutional Group, and our Investment Policy Committee and research team to complete client requests. Reporting to the VP of Client Service, within the first year you will become very familiar with Fisher's investment philosophy and how it is implemented across numerous strategies.

The Day-to-Day:

  • Lead portfolio reviews for clients and related partners

  • Educate clients on Fisher investment philosophy, portfolio strategies, and market outlook

  • Become the expert on your assigned clients and their investment goals

  • Work with the Institutional ESG team to facilitate client co-engagement opportunities and lead ESG projects

  • Anticipate and fulfill client requests, identify opportunities and threats for each client

  • Identify cross-sell and addition opportunities for Sales Relationship Managers

  • Create customised action plans for each client to further build relationships and minimise risks

Your Qualifications:

  • At least 5 years' experience managing relationships of institutional clients within the wealth/asset management industry

  • Strong capital markets knowledge

  • Fluency in English, additional language skills an asset

  • Committed to maintain quality of work while sticking to self-imposed timelines

  • Engage with a wide array of audiences by phone, email and in person and also values collaboration

  • Desire to enhance and maintain a deep knowledge of financial markets, ESG, Fisher's investment philosophy and institutional investment strategies

  • Enjoy travelling

Why Fisher Investments Europe:

The global Fisher organisation distinguishes itself by putting clients first, providing unmatched service, and taking a personalised approach to investing. You can feel confident knowing that we align with our clients' best interests by using a simple and transparent fee structure and recognised European custodians.

It's the people that make the Fisher purpose possible, and to help our employees meet their long-term goals, we offer an array of benefits, including:

  • 100% paid premiums for our top-tier supplemental medical, dental and annual health screening plans for employees and their qualified dependents
  • 28 days annual leave, with the ability to purchase up to 3 additional days per year, plus up to 8 paid holidays
  • Enhanced maternity pay package with 16 weeks' top up to full base pay for eligible employees
  • $10,000* fertility, hormonal health and family-forming benefit
  • A retirement pension plan, featuring a 9% company contribution of base pay with an additional company match of up to 5% of base pay on personal contributions
  • Gym subsidy of up to £50 per month
  • Employee Assistance Program and other emotional wellbeing services
  • A collaborative working environment that practises ongoing training, educational support and employee appreciation events

We take great pride in our inclusive culture. We value the different perspectives and unique skills you bring to the team – it makes us all better. Success at Fisher Investments is motivated by results, a collaborative mindset and a commitment to accomplishing great things – so if you are ready to do that, we are ready for you! Apply today to be a part of a team environment where you make a difference in the lives of people by bettering the investment universe. 

*Employees residing outside of the US will be eligible for the $10,000 equivalent in their local currency.

FISHER INVESTMENTS EUROPE IS AN EQUAL OPPORTUNITY EMPLOYER

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Institutional Client Service Relationship Manager

SW1A Westminster, London Fisher Investments

Posted 1 day ago

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Job Description

The Opportunity: As an Institutional Client Service Relationship Manager at Fisher Investments Europe, you will have the essential responsibility to ensure we are servicing our clients.
If you would like to know a bit more about this opportunity, or are considering applying, then please read the following job information.
This includes frequent interactions (through European travel for in person meetings and also by phone) with institutional investors to provide capital markets updates, identify unique service opportunities, and work with other relationship managers, teams within the Institutional Group, and our Investment Policy Committee and research team to complete client requests.
Reporting to the VP of Client Service, within the first year you will become very familiar with Fisher's investment philosophy and how it is implemented across numerous strategies.
The Day-to-Day:Lead portfolio reviews for clients and related partnersEducate clients on Fisher investment philosophy, portfolio strategies, and market outlookBecome the expert on your assigned clients and their investment goalsWork with the Institutional ESG team to facilitate client co-engagement opportunities and lead ESG projectsAnticipate and fulfill client requests, identify opportunities and threats for each clientIdentify cross-sell and addition opportunities for Sales Relationship ManagersCreate customised action plans for each client to further build relationships and minimise risksYour Qualifications:At least 5 years' experience managing relationships of institutional clients within the wealth/asset management industryStrong capital markets knowledgeFluency in English, additional language skills an assetCommitted to maintain quality of work while sticking to self-imposed timelinesEngage with a wide array of audiences by phone, email and in person and also values collaborationDesire to enhance and maintain a deep knowledge of financial markets, ESG, Fisher's investment philosophy and institutional investment strategiesEnjoy travellingWhy Fisher Investments Europe: The global Fisher organisation distinguishes itself by putting clients first, providing unmatched service, and taking a personalised approach to investing.
You can feel confident knowing that we align with our clients' best interests by using a simple and transparent fee structure and recognised European custodians.It's the people that make the Fisher purpose possible, and to help our employees meet their long-term goals, we offer an array of benefits, including:100% paid premiums for our top-tier supplemental medical, dental and annual health screening plans for employees and their qualified dependents28 days annual leave, with the ability to purchase up to 3 additional days per year, plus up to 8 paid holidaysEnhanced maternity pay package with 16 weeks' top up to full base pay for eligible employees$10,000
* fertility, hormonal health and family-forming benefitA retirement pension plan, featuring a 9% company contribution of base pay with an additional company match of up to 5% of base pay on personal contributionsGym subsidy of up to £50 per monthEmployee Assistance Program and other emotional wellbeing servicesA collaborative working environment that practises ongoing training, educational support and employee appreciation events We take great pride in our inclusive culture.
We value the different perspectives and unique skills you bring to the team – it makes us all better.
Success at Fisher Investments is motivated by results, a collaborative mindset and a commitment to accomplishing great things – so if you are ready to do that, we are ready for you! Apply today to be a part of a team environment where you make a difference in the lives of people by bettering the investment universe.
*Employees residing outside of the US will be eligible for the $10,000 equivalent in their local currency.
FISHER INVESTMENTS EUROPE IS AN EQUAL OPPORTUNITY EMPLOYER

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Business Development

London, London Fuse Energy

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Job Description

Permanent

Fuse Energy is a forward-thinking renewable energy startup on a mission to deliver a terawatt of renewable energy - fast. We're combining first-principles thinking with cutting-edge technology to build a radically better energy system. We raised $100M from top-tier investors including Multicoin, Balderton, Lakestar, Accel, Creandum, Lowercarbon, Ribbit, Box Group and strategic angels like Nico Rosberg, the Co-Founder of Solana and GPs behind Meta, Revolut, Spotify, Uber and more.

We’re creating a fully integrated energy company: from developing solar, wind and hydrogen projects to real-time power trading and distributed energy installations. By selling directly to consumers, we cut out the middleman, lower costs and pass on savings to customers.

About the Role

We are now looking for an incredibly driven and ambitious individual to supercharge and expand our greenfield utility-scale development projects with a specific focus on land acquisition and landowner engagement. The ideal candidate will be an exceptional independent operator willing to work at high intensity as part of our core team. They will have a very strong bias towards action and feel comfortable generating and handling both outbound and inbound leads. They will also drive project development strategy, including site identification and origination, outreach to landowners and feasibility studies.

Responsibilities
  • Identify and originate potential sites for utility-scale renewable energy projects across the UK
  • Proactively engage with landowners through outbound outreach, inbound inquiries, and relationship management
  • Negotiate land agreements and support the structuring of commercial terms
  • Conduct feasibility studies and initial assessments, collaborating with technical teams to evaluate site potential
  • Maintain a well-organised pipeline of opportunities, ensuring consistent follow-up and progress tracking
  • Provide insights to refine project development strategy, outreach methods, and internal processes
  • Represent Fuse Energy professionally in conversations with landowners, partners, and other stakeholders
  • Work closely with the core team to scale Fuse’s greenfield project portfolio at pace

Requirements

    • Relentless approach to business development and developing project pipelines
    • Some experience with outbound sales and lead generation
    • Highly structured approach to lead generation and management
    • Focus on strategy improvements and process optimisation
    • Ability to learn quickly and work independently
    • Excellent written and spoken English
    • Bachelor’s degree from a good university

Bonus:

    • Previous experience in the energy industry and/or working with landowners in the UK

Benefits

  • Competitive salary
  • Biannual bonus scheme
  • Fully expensed tech to match your needs
  • Deliveroo breakfast and dinner for office-based employees
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Business Development Manager / Senior Business Development Mananger

London, London TerraPay

Posted 23 days ago

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Job Description

Permanent

Why TerraPay:

TerraPay is a global money movement player on a mission to build a borderless financial world. We believe payments should be instant, reliable, transparent, seamless, and fully compliant.

Registered and regulated across 31 global markets, we are a leading payments partner for banks, mobile wallets, money transfer operators, merchants, and financial institutions.

We are proud to be a twice-certified Great Place to Work and were featured in the 2023 CB Insights Fintech 100 and the 2024 Financial Times 1000 lists.

Read more about TerraPay here.

Our culture & core values:

At TerraPay, we don’t just talk about our values—we live by them. Humility, ownership & responsibility, entrepreneurship, global citizenship, and trusting empowerment are the principles that guide everything we do. If you’re looking for a career that offers abundant opportunities for innovation and a culture of excellence, TerraPay is the place to be.

With comprehensive healthcare benefits, cab facilities for our India-based employees, and a generous leave policy, we’ve got you covered. Join us in one of our 10 offices worldwide and collaborate with a diverse team representing 40+ nationalities .

Explore more vacancies here .

Click here to see what our employees feel about TerraPay.

Stay connected with TerraPay on LinkedIn .  

Requirements

Location: London, UK / Anywhere in Europe

Role overview:

The Business Development (BD) Manager will spearhead the search for new customers and partners across UK, focusing on global money movement. As a sole contributor, the individual must be target-driven with a strong passion and commitment to achieving results. This role requires a hands-on approach, involving deep engagement in execution and leading from the front.

How you will create impact:

The Business Development (BD) Manager will significantly impact TerraPay's growth and presence across the UK through the following key responsibilities:

  • Strategic Sales and Development : Owning, crafting and implementing a comprehensive sales and business development strategy for TerraPay, driving expansion and market penetration in the UK region.
  • Sales Cycle Management : Overseeing the entire sales process—from lead generation and account management to closing deals with C-suite executives—ensuring efficient and effective execution.
  • Partnership Development : Building and nurturing strategic relationships with fintechs, money remittance companies, and other financial institutions to enhance TerraPay’s market position and business opportunities.
  • Collaborate with cross-functional teams: including marketing, product, and customer ops, to align strategies, drive innovation, and deliver solutions for enterprise customers. Leverage clear communication and teamwork to streamline workflows, resolve challenges, and ensure successful execution of new customer go-lives or existing customer up-sell opportunities
  • Lead Generation and Reporting : Attending tradeshows, sourcing leads, and following the sales process while providing detailed reports to the sales management team.
  • CRM Utilisation : Maintaining accurate and timely reporting using CRM tools to track performance, pipeline, and sales activities.
  • Feedback and Strategy Adjustment : Providing actionable insights and feedback to the line manager about pipeline status, performance metrics, and strategic adjustments.
  • Client Retention and Satisfaction : Ensuring high levels of client retention, contractual health, and overall satisfaction through proactive management and support.
  • Communication Facilitation : Strengthening the connection between customers and TerraPay’s back-office services to streamline communication and resolve issues effectively.

Essential qualifications:

  • 10+ years experience in Payments, Fintech, or Financial Services industry, with hands-on experience in B2B enterprise sales.
  • Preferred direct experience selling to  Enterprise-grade clientssuch as major Money Remittance Operators, PSPs,  Fintechs , traditional or challenger Banks.  Degrees –University Degree CRM Savvy: You’re a CRM whiz. If it’s not in your toolkit, it should be!
  • Flexibility & Ownership: You’re adaptable, self-motivated, and take full ownership of your tasks.
  • Team Spirit: You thrive in a team environment and are open to change but can also handle working independently.
  • Customer & Market Centric: You’ve got a strong grasp of customer needs, market dynamics, and industry requirements.
  • Relationship Builder: You excel at creating and maintaining effective relationships with clients, partners, third parties, and colleagues.
  • Detail-Oriented: Your attention to detail is impeccable—nothing gets past you!

Interview rounds & assessments:

  • Table for Two: A brief chat with one of our Recruiters to assess your foundational competencies and provide an overview of TerraPay.
  • Beyond the Bio: A discussion with an SME or the RM to evaluate your role-specific knowledge, problem-solving abilities, and gain a deeper understanding of the company and team dynamics.
  • Manager Meetup: A comprehensive discussion about the role and responsibilities, expectations, and mapping out potential career growth.
  • Let’s Collab: A cross-functional round that offers insights into other teams and functions and explores how your role aligns with them. (Only if recommended by the Hiring Manager.)
  • Meet Minds: A cultural fit round that includes an overview of the company’s core values and long-term plans.

Benefits

  • A competitive compensation package.
  • Join a global team with members from 45+ different nationalities spread across 5 continents.
  • 25 Competitive days holidays + national holidays and birthday leave.
This advertiser has chosen not to accept applicants from your region.

Business Development Administrator

EN11 0DR Hoddesdon, Eastern Residential Management Group (RMG)

Posted today

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Job Description

We're looking for a highly organised and detail-oriented individual to join our New Business team as a Business Development Administrator . In this role, you'll play a key part in supporting our Business Development Managers to ensure new developments are brought to operational status efficiently and accurately.

Where will I be working?

This is a hybrid role predominantly homeworking, however you will be required to work out of our offices in Hoddesdon (EN11 0DR) 1-2 days per week

What you'll be doing:

  • Providing administrative and general support to Business Development Managers.
  • Liaising with external clients and internal departments to manage the completions process.
  • Collating and sharing management information, including financial reports.
  • Ensuring site compliance at handover, including asset list reviews and Health & Safety checks.
  • Managing and updating the Leads Database.
  • Producing sales leaflets, welcome packs, management proposals, and assisting with budget preparation.
  • Conducting Land Registry searches.
  • Reporting on productivity and results as required.
  • Charing monthly new business meetings with the BDM, Property Managers and Regional managers

What we're looking for:

Essential:

  • New Business or Business Development experience
  • Ability to read leases and extract key information.
  • Strong written communication skills.
  • Ability to work to deadlines and manage multiple priorities.
  • Confident communicator via telephone, email, and video conferencing.
  • Drivers License and access to own vehicle

Preferred:

  • Knowledge of the Property Management industry.

What does RMG have offer you?

You'll not only be joining a thriving market leader where you'll benefit from working alongside the best in the industry, you'll also receive a superb package of company benefits including:

  • 27 days holiday plus all Bank Holidays
  • Free Healthcare cashback Plan (re-claiming for things like optical treatment (plus an optical discount voucher) and dental care, physiotherapy and GP Charges – plus more! (all to a generous fixed amount), plus 24/7 access to remote GP Services
  • Sponsorship for study and professional qualifications (up to 4 study days)
  • Pension scheme (matched up to 7%) and Life assurance (4 x annual salary)
  • As part of Places for People Group (RMG's parent company), you will have access to Our Place Rewards, where you can choose from a huge range of shopping discounts, instore vouchers and reloadable e-cards, earn cashback on on-line purchases and take advantage of many exclusive offers!

What's next?

If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us.

If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on

If you are a recruitment agency please note we operate a PSL and do not take cold calls 

At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. 

We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. 

By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.

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