Relationship Manager

KT22 Leatherhead, South East Jackson Hogg Ltd

Posted 10 days ago

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Job Description

full time

Relationship Manager – Surrey/Guildford Area

Salary:  Competitive salary + car allowance 

Hours:  37.5 per week, flexible working available

Location:  Home-based with regular travel in Surrey/Guildford area and occasional UK-wide travel

Contract:  Permanent, full-time

We are recruiting on behalf of a leading industry training organisation for a Relationship Manager to manage and develop relationships with employer establishments in the region. This is a home-based role with regular travel, supporting employers in identifying and delivering their training and skills requirements.

Key Responsibilities:

  • Act as the primary contact for assigned employers, providing guidance on skills and training solutions.
  • li>Promote training programs, apprenticeships, and other learning initiatives.
  • Support internal teams in employer engagement and project delivery.
  • Ensure grants are managed according to policy.
  • Maintain accurate records of stakeholder engagement and regional activity.
  • Travel within the region and occasionally across the UK.

Essential Experience:

  • Proven experience in a relationship-focused role, preferably in training or skills development.
  • Experience providing solutions to key customers and developing business opportunities.
  • Strong organisational skills and ability to work to deadlines.

Desirable Experience:

  • Project management experience.
  • Experience in engineering, construction, or skills-related industries.
  • Coaching or mentoring experience.

Core Competencies:

  • Business acumen, problem solving, planning & organisation.
  • Customer focus and delivering quality results.
  • Teamwork, collaboration, and leadership.
  • Excellent communication and professional behaviour.
  • Adaptability and commitment to continuous improvement.

This is an exciting opportunity for a proactive individual with strong stakeholder management skills to support skills development across a regional employer network.

This advertiser has chosen not to accept applicants from your region.

Relationship Manager

Surrey, South East Jackson Hogg Ltd

Posted 10 days ago

Job Viewed

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Job Description

permanent

Relationship Manager – Surrey/Guildford Area

Salary:  Competitive salary + car allowance 

Hours:  37.5 per week, flexible working available

Location:  Home-based with regular travel in Surrey/Guildford area and occasional UK-wide travel

Contract:  Permanent, full-time

We are recruiting on behalf of a leading industry training organisation for a Relationship Manager to manage and develop relationships with employer establishments in the region. This is a home-based role with regular travel, supporting employers in identifying and delivering their training and skills requirements.

Key Responsibilities:

  • Act as the primary contact for assigned employers, providing guidance on skills and training solutions.
  • li>Promote training programs, apprenticeships, and other learning initiatives.
  • Support internal teams in employer engagement and project delivery.
  • Ensure grants are managed according to policy.
  • Maintain accurate records of stakeholder engagement and regional activity.
  • Travel within the region and occasionally across the UK.

Essential Experience:

  • Proven experience in a relationship-focused role, preferably in training or skills development.
  • Experience providing solutions to key customers and developing business opportunities.
  • Strong organisational skills and ability to work to deadlines.

Desirable Experience:

  • Project management experience.
  • Experience in engineering, construction, or skills-related industries.
  • Coaching or mentoring experience.

Core Competencies:

  • Business acumen, problem solving, planning & organisation.
  • Customer focus and delivering quality results.
  • Teamwork, collaboration, and leadership.
  • Excellent communication and professional behaviour.
  • Adaptability and commitment to continuous improvement.

This is an exciting opportunity for a proactive individual with strong stakeholder management skills to support skills development across a regional employer network.

This advertiser has chosen not to accept applicants from your region.

Relationship Manager

Surrey, South East £38232 Annually Merrifield Consultants

Posted 10 days ago

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Job Description

permanent

Relationship Manager
Merrifield Consultants are delighted to be partnering with a skills body to recruit a Relationship Manager. This is a key role for someone who thrives on building impactful relationships, supporting organisations with their training and skills needs, and driving meaningful outcomes across industry.

Summary of the Role
As Relationship Manager, you'll act as the first point of contact for employers in your region, building strong connections and helping them identify and deliver their training and skills priorities. You'll provide advice, guidance, and solutions that add real value, while representing the organisation at a regional and national level.

Role Details
Salary: Up to 38,323 (depending on experience) Car allowance: 7,965, combined package: 46,288

Contract: Full-time, permanent, 37.5 per week, with flexible working opportunities available

Location: Home-based, with regular national travel into South East England (including occasional overnight stays)

Responsibilities:
Be the primary contact for a portfolio of employer organisations, ensuring they receive a high-quality and consistent service.

Build strong professional relationships, providing expert advice and guidance on training, people, and skills development.

Work with employers to identify their training needs and support them in accessing relevant programmes, grants, and initiatives.

Lead on multi-level engagement with stakeholders, representing the organisation at events and meetings.

Maintain accurate and timely records of stakeholder engagement and outcomes.

Monitor and report on activities, outcomes, and impact, working towards continuous improvement.

Support the delivery of projects and initiatives that enhance opportunities for new entrants into the industry.

Person Specification:
Essential:

Proven experience in relationship or account management with a strong customer focus.

Experience of training and competence systems, with the ability to advise and guide stakeholders effectively.

Demonstrated success in providing solutions to meet customer needs.

Strong negotiation, influencing, and communication skills, with experience handling challenging stakeholders.

Evidence of meeting deadlines and delivering results in a complex environment.

Desirable:

Project management experience, particularly non-technical projects.

Knowledge of the skills, training.

Experience coaching or mentoring colleagues.

Awareness of labour market intelligence and workforce development initiatives.

Core Competencies:

Business acumen and ability to spot opportunities.

Strong organisational and planning skills, able to manage multiple priorities.

Collaborative, team-oriented approach with excellent communication skills.

Problem-solving and solution-driven mindset.

Professional, resilient, and committed to continuous improvement.


If you're an ambitious and relationship-driven professional with a passion for skills and workforce development, we want to hear from you. Apply today via Merrifield Consultants and take the next step in your career.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

This advertiser has chosen not to accept applicants from your region.

Client Relationship Manager

Surrey, South East The Graduate Project

Posted 1 day ago

Job Viewed

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Job Description

Job Specification


Client Relationship Manager

Location: Surrey (Hybrid working available)

Contract: Permanent, full-time


About the Organisation


Our client is a respected training provider based in Surrey, offering high-quality skills development and professional training across a range of sectors. They work with employers, industry bodies, and learners to deliver tailored programmes that support workforce development and long-term career progression.


They are now seeking a Client Relationship Manager to build and maintain strong relationships with employer partners, ensuring excellent service delivery and growth opportunities.


About the Role


The Client Relationship Manager will act as the key point of contact for employers and clients, ensuring their training needs are understood, supported, and met to the highest standard. This role combines relationship management with business development, helping the provider expand its reach and strengthen its partnerships.


Key Responsibilities


Manage and grow relationships with employer partners, ensuring their training needs are effectively supported.


Act as the main point of contact for clients, providing advice and guidance on training solutions.


Identify opportunities to expand existing accounts and develop new partnerships.


Work closely with delivery and operations teams to ensure programmes are delivered on time and meet client expectations.


Monitor client satisfaction and gather feedback to improve services.


Produce reports and updates for senior management on client engagement and performance.


Represent the organisation at networking events, meetings, and presentations.


Person Specification


Essential


Proven experience in client relationship management, account management, or stakeholder engagement.


Strong communication and interpersonal skills, with the ability to build rapport at all levels.


Commercial awareness and the ability to identify growth opportunities.


Excellent organisational and time-management skills.


Ability to manage multiple accounts and priorities simultaneously.


A proactive, solutions-focused approach.


Desirable


Experience working within the training, education, or skills development sector.


Knowledge of apprenticeships, vocational training, or funded learning programmes.


Understanding of employer engagement within the education and skills landscape.


What’s on Offer


Competitive salary and benefits package.


Hybrid working and flexible hours.


Opportunities for professional development.


Supportive and collaborative working environm

This advertiser has chosen not to accept applicants from your region.

Client Relationship Manager

KT13 Weybridge, South East Team One UK recruitment

Posted 20 days ago

Job Viewed

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Job Description

Permanent

Client Relationship Manager

£35,000 - £45,000 per annum

Weybridge, Surrey

Permanent, full-time or part-time

Are you a commercially driven relationship-builder who thrives in a fast-paced, high-growth environment? Do you want to be part of a dynamic, purpose-led business making a real impact?

We’re working with a rapidly expanding organisation looking for a talented, resilient and personable Client Relationship Manager  to strengthen client partnerships, support marketing activity, and deliver outstanding customer care. This is a fantastic opportunity to join a close-knit, collaborative team during an exciting phase of growth.

Why You’ll Love This Role:

Join a proven, high-growth business at a pivotal stageWork alongside a highly experienced and supportive managerHave real impact in shaping client relationships and business developmentEnjoy flexibility with a remote setup and regular in-person collaboration in Weybridge

Key Responsibilities:

Manage and respond to inbound client enquiriesDrive business growth through relationship-focused digital marketingMaintain and update the sales pipeline with regular client follow-upsSupport key accounts with basic reporting and project updates

What We’re Looking For:

Commercial Acumen & Relationship Building You’re a people person who naturally builds rapport and sees opportunities to add value. You understand the commercial drivers behind great client relationships and can contribute meaningfully to business growth. Emotionally Intelligent & Customer-Centric You listen, empathise, and communicate with purpose. You know how to create meaningful conversations that deliver value and strengthen loyalty.

Digitally Confident

Comfortable with CRM systems (e.g. HubSpot)Proficient in Excel and digital tools like Canva, Wix, and social media platformsAble to provide clear information to the wider operations team

Self-Motivated & Organised

You can manage your time effectively in a remote working environment (Monday-Friday, 9am-5pm)You maintain a professional home setup with a stable internet connectionYou are detail-oriented and see tasks through to completion

Adaptable & Resilient

You thrive in a high-volume, fast-moving business environmentYou’re ready to work hard and grow with the business

Excellent Communicator

Strong verbal and written communication skillsComfortable with client meetings via Teams or ZoomAble to manage high deal flowAble to proofread documents

Location Requirement

Hybrid - you must live close to Weybridge, Surrey
This advertiser has chosen not to accept applicants from your region.

Assistant Relationship Manager

EC2M 3XU London Liverpool Street, London Kennedy Pearce Consulting

Posted 3 days ago

Job Viewed

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Job Description

permanent

Leading international bank based in the city currently seek a real estate finance and credit risk assessment individual to join the banks Real Estate Finance team as an Assistant relationship Manager

Role type: Permanent

Hybrid working

Salary: £50,000 - £60,000 + excellent benefits

Key Responsibilities:

  • Complete credit applications and annual loan reviews for Real Estate Finance clients.
  • Assist the Real.

WHJS1_UKTJ

This advertiser has chosen not to accept applicants from your region.

Relationship Manager - Gaming

London, London Nuvei

Posted 13 days ago

Job Viewed

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Job Description

Permanent

The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners, to help them grow.

Meet Nuvei, the Canadian fintech company accelerating the business of clients around the world. Nuvei's modular, flexible and scalable technology allows leading companies to accept next-gen payments, offer all payout options and benefit from card issuing, banking, risk and fraud management services. Connecting businesses to their customers in more than 200 markets, with local acquiring in +50 markets, +150 currencies and +700 alternative payment methods, Nuvei provides the technology and insights for customers and partners to succeed locally and globally with one integration.

At Nuvei, we live our core values, and we thrive on solving complex problems. We’re dedicated to continually improving our product and providing relentless customer service. We are always looking for exceptional talent to join us on the journey!

Your Mission

The Relationship Manager is responsible for managing tier 3 & tier 4 customers with the objective of maintaining and developing strong customer relationships in the Gaming vertical. The primary responsibility is to act as a payment consultant on existing, new and evolving methods of payment, while also ensuring consistent and reliable revenue growth. The Relationship Manager will actively contribute to team strategy and influence how the team works.

You will:

· Be knowledgeable in eCommerce and payments with direct, relevant experience ideally in card acquiring, APMs, gateway and treasury related services.

· Have an understanding of the Gaming industry and be aware of the roll that payments plays for a Gaming business

· Have responsibility for continually raising the standard across the Relationship Management team as well as internal Nuvei teams to become commercial, product, and payment experts of the gaming space.

· Commercially orientated; adept at selling complex, technology-based solutions

· Able to quickly form new and meaningful relationships externally and internally.

· Highly numeric with an ability to review transaction and commercial data to understand trends and generate business insights and meaningful recommendations.

· Comfortable operating in a fast paced and demanding environment where solutions are not always immediately obvious.

· Act as a centre point to a wide range of internal functions.

· Adept at engaging with and presenting to senior stakeholders.

· Be able to travel with some regularity within Europe for quarterly business reviews, customer meetings and industry events

Requirements

- Understand the important roll payments has for a Gaming company

- Ideally come from an account management/Sales background

- Self-starter, eager attitude

- Analytical/good with numbers (we are not asking for a mathematician :), but the role does involve looking at data and understanding data e.g. where is your revenue going to come from, growth etc).

· Have a sense of humour and be able to take our work very seriously while having fun at the same time.

· Ability to forge new successful ways of working.

· Be genuinely curious to continually learn – about our industry, our customers and our company

· Be confident to talk to merchants directly and present to them in a face to face environment

- Great communicator

Desirable:

- Gaming/Payment experience

Benefits

  • 25 days annual leave
  • 5% matched pension
  • 2 days for Volunteer Charity work
  • Private Health
  • Flexible Working

Nuvei is an equal-opportunity employer that celebrates collaboration and innovation and is committed to developing a diverse and inclusive workplace. The team at Nuvei is comprised of a wealth of talent, skill, and ambition. We believe that employees are happiest when they’re empowered to be their true, authentic selves. So, please come as you are. We can’t wait to meet you. 

This advertiser has chosen not to accept applicants from your region.
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Senior Client Relationship Manager

Feltham, London UPS

Posted 9 days ago

Job Viewed

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Job Description

**Before you apply to a job, select your language preference from the options available at the top right of this page.**



Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrowu2014people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.



**Job Description:**



Marken, UPS Healthcare Precision Logistics (formerly Marken, MNX & Polar Speed), the clinical and advanced therapy subsidiary of UPS Healthcare, unites expertise across healthcare and complex secure logistics to drive the success of our clients through innovation.



**Job** **Purpose:**



To provide a consistently high level of service to a customer through the provision of a dedicated central point of contact for Service Management and problem resolution.



Main Duties and Responsibilities:


Develop excellent working relationships and communicate courteously with the customer to influence the achievement and maintenance of service performance and encourage new business with existing clients.


Advisecustomer latest booking times and documentation required. Booking and processing shipment requests within Markenu2019s internal database and generating and verifying shipping documentation.


Manage and mentor any Customer Service agent direct reports ensuring ompliance within day to day activities.


Answering and dealing with general telephone and e-mail requests from external customers and internal offices/agents.


Work in a cross functional capacity to ensure the activities related to various entities fit with customer requirements and Marken Network Guidelines, policies and procedures.


Manage special requests from the customer for increased and enhanced levels of service or monitoring of shipment progress.


Manage and find resolution with any internal/external client reported complaints, closing out assigned CAPAs in an efficient and time critical manner. Escalating as and when necessary to the Branch Manager and Regional Director.


Working with all departments, to develop and implement solutions for new business requirements in accordance with Marken Guidelines.


Attend meetings with the client as deemed necessary to discuss account status and relevant service issues and concerns.


To be commercially aware, dealing with internal and external customers to increase business profitability.


To ensure a good level of understanding and knowledge of the Marken organization, products and services, ensuring that customer queries can be dealt with accurately and appropriately.


To build and maintain strong relationships with all internal departments and work as part of a team.


Contributing to development and implementation of global and regional regulatory functions for clinical trial supplies.


The ability to evaluate and understand the process for the distribution of Clinical Trial Supplies from the approval to ship process to final delivery.


Proactively track and trace shipments, monitoring all inbound and outbound shipments on daily basis to ensure that shipments are delivered within agreed time frames delegating as and monitoring activity as necessary.


Identify weak shipping routes in terms of service expectation and profitability.


Presto Champion for Branch (if applicable).



Qualifications:


5 yearsu2019 experience of Courier or Freight Industry


3 yearsu2019 experience in a high level, customer facing logistics/customer service role


Understanding of Aviation/Airline Networks desired


PC/System Literate


Ability to deal with inquiries and day to day issues.


Working with key decision makers


Able to influence others to ensure business targets are met


Working within a busy environment


Excellent communication skills


Excellent problem solving and prioritization skills essential


Excellent teamwork skills


Flexibility in working hours required


Weekend coverage, ability to handle shift work required in Customer Services



**Employee Type:**



Permanent



UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
This advertiser has chosen not to accept applicants from your region.

Senior Client Relationship Manager

Feltham, London UPS

Posted 9 days ago

Job Viewed

Tap Again To Close

Job Description

**Before you apply to a job, select your language preference from the options available at the top right of this page.**



Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrowu2014people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.



**Job Description:**



Marken, UPS Healthcare Precision Logistics (formerly Marken, MNX & Polar Speed), the clinical and advanced therapy subsidiary of UPS Healthcare, unites expertise across healthcare and complex secure logistics to drive the success of our clients through innovation.



**Job** **Purpose:**



To provide a consistently high level of service to a customer through the provision of a dedicated central point of contact for Service Management and problem resolution.



Main Duties and Responsibilities:


Develop excellent working relationships and communicate courteously with the customer to influence the achievement and maintenance of service performance and encourage new business with existing clients.


Advisecustomer latest booking times and documentation required. Booking and processing shipment requests within Markenu2019s internal database and generating and verifying shipping documentation.


Manage and mentor any Customer Service agent direct reports ensuring ompliance within day to day activities.


Answering and dealing with general telephone and e-mail requests from external customers and internal offices/agents.


Work in a cross functional capacity to ensure the activities related to various entities fit with customer requirements and Marken Network Guidelines, policies and procedures.


Manage special requests from the customer for increased and enhanced levels of service or monitoring of shipment progress.


Manage and find resolution with any internal/external client reported complaints, closing out assigned CAPAs in an efficient and time critical manner. Escalating as and when necessary to the Branch Manager and Regional Director.


Working with all departments, to develop and implement solutions for new business requirements in accordance with Marken Guidelines.


Attend meetings with the client as deemed necessary to discuss account status and relevant service issues and concerns.


To be commercially aware, dealing with internal and external customers to increase business profitability.


To ensure a good level of understanding and knowledge of the Marken organization, products and services, ensuring that customer queries can be dealt with accurately and appropriately.


To build and maintain strong relationships with all internal departments and work as part of a team.


Contributing to development and implementation of global and regional regulatory functions for clinical trial supplies.


The ability to evaluate and understand the process for the distribution of Clinical Trial Supplies from the approval to ship process to final delivery.


Proactively track and trace shipments, monitoring all inbound and outbound shipments on daily basis to ensure that shipments are delivered within agreed time frames delegating as and monitoring activity as necessary.


Identify weak shipping routes in terms of service expectation and profitability.


Presto Champion for Branch (if applicable).



Qualifications:


5 yearsu2019 experience of Courier or Freight Industry


3 yearsu2019 experience in a high level, customer facing logistics/customer service role


Understanding of Aviation/Airline Networks desired


PC/System Literate


Ability to deal with inquiries and day to day issues.


Working with key decision makers


Able to influence others to ensure business targets are met


Working within a busy environment


Excellent communication skills


Excellent problem solving and prioritization skills essential


Excellent teamwork skills


Flexibility in working hours required


Weekend coverage, ability to handle shift work required in Customer Services



**Employee Type:**



Permanent



UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
This advertiser has chosen not to accept applicants from your region.
 

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