47,038 Client Service Representative jobs in the United Kingdom

Title: Client Service Representative

Location: South Jordan, UT

Duration: 12 Months



Preference for 1 of the following criteria:

• College Degree

• Previous contact center experience



Position Description

Client Support Service Professionals handle incoming phone calls regarding various service inquiries on Brokerage accounts. Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics. Functional support areas include Brokerage Cash Management products and services, Brokerage Online (client website) and Mobile app, and general account or financial related inquiries. Successful applicants will be highly professional, career driven, and committed to World-Class Service.

· Ability to contribute in a fast-paced, team-oriented environment.

· Aptitude to multitask and adjust quickly to changes in a busy financial service center

Title: Client Service Representative

Location: Columbus, OH

Duration: 12 Months

 



Candidates must be available to work an 8 hour shift within the timeframe of 8 AM - 6 PM



Responsibilities include:

• Provide world class customer service to field facing counterparts in all interactions

• Ability to handle a high volume of requests in a fast paced environment.

• Be self-motivated and able to work in a strong team and high activity environment

• Troubleshoot live mutual fund order entry and trade adjustment inquires

• Able to assist the field with mutual fund journal requests

• The ability to deliver and review 529 plans offered

• Apply firm policies and procedures on 529 account opening and maintenance

• Ability to provide paperwork documentation needed for new account opening, change of broker-dealer, and rollover requests



QUALIFICATIONS



• Bachelor’s degree preferred or equivalent education or experience

• Financial experience required; mutual fund experience preferred

• Inbound call experience required

• Excellent interpersonal and client service skills

• Effective written and verbal communication skills

• Strong attention to detail and excellent judgement

• Organizational skills, attention to detail and excellent follow up skills

• Ability to research and resolve problems and service inquiries and escalate when appropriate

• Strong computer skills including Microsoft Suite

• Be self-motivated and able to work in a strong team and high activity environment

 

Account Management Specialist - Gi Pro

Location - Leicester / Hybrid

Sector- Engineering

Salary up to 32k plus bonus and Award Winning Benefits

Must hold a full UK drivers license and have access to own vehicle

Why Join Us:

• Opportunity to work with a passionate and supportive team.
• Competitive salary and amazing benefits package.
• Ongoing training and professional development opportunities.
• Chance to make a meaningful impact in the lives of our employees and clients.

About the role:

As an Account Management Specialist you will be responsible for managing, servicing and growing both - new and existing accounts.

Key responsibilities:

Your role includes handling key client communications, driving account growth, and ensuring quality service through effective job matching and candidate preparation. Additionally, you will nurture client relationships to maintain active engagement and prevent account inactivity.

About You:

• Proven experience in account management within the recruitment sector, preferably in engineering.
• Excellent communication, negotiation, and organisational abilities.
• Self-motivated, goal-oriented, and capable of working independently.
• A results-driven mindset with a commitment to excellence.

If you are ready to embark on a rewarding career journey with Gi Group and contribute to our mission of excellence in recruitment, we want to hear from you!

Should you require any support or assistance, please contact your local Gi Group office.

Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, pledge members for Neurodiversity in business, Disability committed members, Silver status pledge members for the Armed Forces Covenant, and Bronze trail blazers for Racial Equality matters.

Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role.

We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Gi Group Privacy Statement. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group website.

Account Management Specialist
Location: Leeds
Sector: Industrial
Salary: Up to 35k + bonus and award-winning benefits

Requirements:

• Full UK driver's license
• Access to your own vehicle

Why Join Us?

• Work alongside a passionate and supportive team
• Enjoy a competitive salary and exceptional benefits package
• Access ongoing training and professional development opportunities
• Make a meaningful impact on the lives of employees and clients

About the Role:
As an Account Management Specialist, you will manage, service, and grow both new and existing accounts, ensuring exceptional service delivery and fostering strong client relationships.

Key Responsibilities:

• Serve as the primary point of contact for client communications
• Drive account growth and deliver quality service through effective job matching and candidate preparation
• Build and maintain strong client relationships to ensure engagement and prevent account inactivity
• Collaborate on marketing efforts, including creating engaging materials for consultants
• Assist with advertising vacancies and pre-screening candidates
• Ensure compliance with all required checks and procedures
• Support the team in creating a robust candidate pipeline to drive financial success
• Take on additional duties as needed to contribute to the office's success

About You:

• Proven experience in account management, ideally within the recruitment sector and industrial field
• Strong communication, negotiation, and organisational skills
• Self-motivated, results-driven, and capable of working independently
• A commitment to delivering excellence in everything you do

Should you require any support or assistance, please contact your local Gi Group office.

Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, pledge members for Neurodiversity in business, Disability committed members, Silver status pledge members for the Armed Forces Covenant, and Bronze trail blazers for Racial Equality matters.

Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role.

We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Gi Group Privacy Statement. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group website.

Account Management Specialist - Gi Pro

Location - Leicester / Hybrid

Sector- Engineering

Salary up to 32k plus bonus and Award Winning Benefits

Must hold a full UK drivers license and have access to own vehicle

Why Join Us:

• Opportunity to work with a passionate and supportive team.
• Competitive salary and amazing benefits package.
• Ongoing training and professional development opportunities.
• Chance to make a meaningful impact in the lives of our employees and clients.

About the role:

As an Account Management Specialist you will be responsible for managing, servicing and growing both - new and existing accounts.

Key responsibilities:

Your role includes handling key client communications, driving account growth, and ensuring quality service through effective job matching and candidate preparation. Additionally, you will nurture client relationships to maintain active engagement and prevent account inactivity.

About You:

• Proven experience in account management within the recruitment sector, preferably in engineering.
• Excellent communication, negotiation, and organisational abilities.
• Self-motivated, goal-oriented, and capable of working independently.
• A results-driven mindset with a commitment to excellence.

If you are ready to embark on a rewarding career journey with Gi Group and contribute to our mission of excellence in recruitment, we want to hear from you!

Should you require any support or assistance, please contact your local Gi Group office.

Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, pledge members for Neurodiversity in business, Disability committed members, Silver status pledge members for the Armed Forces Covenant, and Bronze trail blazers for Racial Equality matters.

Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role.

We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Gi Group Privacy Statement. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group website.

Account Management Specialist
Location: Leeds
Sector: Industrial
Salary: Up to 35k + bonus and award-winning benefits

Requirements:

• Full UK driver's license
• Access to your own vehicle

Why Join Us?

• Work alongside a passionate and supportive team
• Enjoy a competitive salary and exceptional benefits package
• Access ongoing training and professional development opportunities
• Make a meaningful impact on the lives of employees and clients

About the Role:
As an Account Management Specialist, you will manage, service, and grow both new and existing accounts, ensuring exceptional service delivery and fostering strong client relationships.

Key Responsibilities:

• Serve as the primary point of contact for client communications
• Drive account growth and deliver quality service through effective job matching and candidate preparation
• Build and maintain strong client relationships to ensure engagement and prevent account inactivity
• Collaborate on marketing efforts, including creating engaging materials for consultants
• Assist with advertising vacancies and pre-screening candidates
• Ensure compliance with all required checks and procedures
• Support the team in creating a robust candidate pipeline to drive financial success
• Take on additional duties as needed to contribute to the office's success

About You:

• Proven experience in account management, ideally within the recruitment sector and industrial field
• Strong communication, negotiation, and organisational skills
• Self-motivated, results-driven, and capable of working independently
• A commitment to delivering excellence in everything you do

Should you require any support or assistance, please contact your local Gi Group office.

Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, pledge members for Neurodiversity in business, Disability committed members, Silver status pledge members for the Armed Forces Covenant, and Bronze trail blazers for Racial Equality matters.

Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role.

We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Gi Group Privacy Statement. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group website.

Job Title:
Associate Director, Account Management
Job Description
We're Concentrix. The global technology and services leader that powers the world's best brands, today and into the future. We're solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we're the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.
Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we're proud to be recognized with awards such as "World's Best Workplaces," "Best Companies for Career Growth," and "Best Company Culture," year after year.
Join us and be part of this journey towards greater opportunities and brighter futures.
We are seeking an experienced and results-driven **Associate Director, Account Management** to manage a portfolio of strategic global account. This individual contributor role focuses on deepening client relationships, identifying growth opportunities, managing commercial engagements, and ensuring the delivery of exceptional service. The successful candidate will be a consultative seller and strategic thinker with a strong understanding of client needs and industry trends.
**What you will do in this role**
In everything we do, we believe in doing right by and for people - our clients, their customers, our people, our community, and our planet.
**Client Relationship Management**
+ Serve as the primary point of contact for assigned account, ensuring strong, long-term relationships with key decision-makers and stakeholders.
+ Build and expand relationships beyond traditional buying towers to uncover new opportunities.
+ Gain a deep understanding of the client's business model, challenges, and goals to proactively identify solutions and growth opportunities.
+ Conduct regular strategic business reviews with clients to communicate performance, discuss initiatives, and align on business objectives.
**Strategic Account Growth**
+ Develop and execute forward-looking account plans that align with client objectives and Concentrix growth targets.
+ Identify, develop, and present multi-service proposals, including Concentrix or partner technology solutions.
+ Actively manage the sales lifecycle for upsell opportunities: from lead generation to proposal development, pricing, negotiation, and closure.
+ Support responses to RFPs, RFIs, and RFQs in collaboration with cross-functional teams.
**Commercial & Contract Management**
+ Lead and support contract renewals and commercial negotiations to ensure win-win outcomes.
+ Track contract timelines and proactively engage with clients to ensure timely renewals.
**Cross-Functional Collaboration**
+ Partner with internal stakeholders across Sales Support, Operations, Finance, and Product to ensure delivery excellence and alignment on client initiatives.
+ Provide market and client intelligence to internal teams to inform strategy, product development, and continuous improvement.
+ Maintain and update CRM tools (e.g., Salesforce) with accurate account data, sales activity, and opportunity pipeline information.
**Your qualifications**
We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.
Concentrix is a great match if you have:
+ Proven experience identifying problems and developing solutions (via core audit knowledge, and conceptual and analytical thinking) as well as established experience managing time, resources, and projects.
+ Proven experience in strategic account management or client-facing roles, ideally within BPO, technology, or enterprise services. Experience in Content Moderation, Financial Crime & Compliance, Trust & Safety, or B2B environments is preferred.
+ Strong consultative selling and relationship management skills with executive-level stakeholders.
+ Demonstrated success in managing and growing enterprise accounts, responding to RFPs/RFIs/RFQs, and leading commercial negotiations.
+ Solid understanding of business operations, industry trends, and competitive landscape.
+ Strong problem-solving skills and ability to navigate complex, matrixed environments.
+ Excellent communication skills-both written and verbal-with the ability to engage and influence stakeholders at all levels.
+ Proficiency with Microsoft Office Suite and CRM platforms (Salesforce preferred).
+ Bachelor's degree in business, Marketing, or a related field; MBA is a plus.
+ Flexibility to travel (approximately 20%).
+ **Key Competencies**
+ **Strategic Thinking** - Able to align account strategy with broader business goals.
+ **Client Focus** - Committed to delivering value and building trust with clients.
+ **Results-Oriented** - Track record of meeting or exceeding revenue and client satisfaction goals.
+ **Adaptability** - Comfortable navigating change and solving complex challenges.
+ **Collaboration** - Works effectively across departments to achieve shared objectives.
**Power the best version of you!**
At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their "employer of choice."
**Concentrix is an equal opportunity employer**
_We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws._
Location:
IRL Work-at-Home
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (

Are you ready to open a world of opportunity in talent mobility? Our clients include some of the largest and most recognized brands in the world. They're innovators and leaders in their industries, making life-enhancing breakthroughs every day. We help them tap into those opportunities by placing their exceptional people where they need to be, anywhere in the world. When it comes to service, we set the bar for exceptional . and then we raise it with fresh ideas, leading tools and innovative approaches, and it's all grounded in our values of truth, love, and integrity. We call it People-first Mobility. We're looking for exceptional people who share those values along with our passion for delivering the highest levels of service. If that sounds like you, and if you're ready for a new career opportunity, we'd like to hear from you! Here's to the world ahead.
We are looking for a Senior Director, Account Management to drive client satisfaction for a portfolio of assigned clients. The successful candidate will demonstrate knowledge, skills and ability in managing multiple business lines and have proven capability to develop strategic account plans and drive revenue ensuring a profitable client portfolio.
Principal/Essential Duties and Responsibilities
1. Accountable for client facing strategic management of a portfolio of clients, majority of them having multiple product lines (domestic, international, household goods). Coordinates business reviews with clients, work with client to provide value added solutions to their identified goals.
2. Drive financial health of assigned clients. Identify and help drive incremental revenue/growth opportunities, including but not limited to regional expansion of services delivered, new product upsells, manage receivables, and client related travel cost.
3. Monitor and review service delivery escalations and works with appropriate parties to resolve issues to the client's satisfaction. Builds positive working relationships with operations and other client support groups to agree on root cause, develop solutions to prevent reoccurrence and determine timely client communication.
4. Documents and maintains timely and accurate client requirements and profile information. Assists with implementation of technology changes and new services for an existing client.
5. Demonstrates leadership qualities by teaching, mentoring and aiding in the development of team members and team initiatives.
6. Partners with the Global Sales team when required.
Required Skills
Required Skills
The successful candidate will have the ability to:-
· Manage a high volume and complex Client portfolio.
· Work in a Champion/Challenger model, always positioning Graebel ahead of the competition
· Create complex reports, detailed business communications, policies, process and procedures.
· Give effective presentations to management and large groups
· Calculate figures and amounts such as discounts interest, commissions, proportions and percentages.
· Work proficiently in a variety of computer based programs including but not limited to Google Workspace Suite, Microsoft Outlook, PowerPoint, Excel and Word. Ability to work within web-based applications.
Required Experience
Required Education/Experience
· Bachelor's degree in business, International Business, Management or other relevant field required. 5 years of relevant work experience acceptable in lieu of formal education.
· Minimum 7 years of professional relocation industry experience with at least 5 years of previous account management experience.

Who we are

Hi, I’m Darren, Chief Growth Officer at Mention Me and I’m hiring! Before I tell you more about the role, here's a little bit about Mention Me and what we do.

Becoming a Mentioneer means you’ll be joining our Customer Advocacy Intelligence® movement, which is changing the world of marketing.

Our data-driven Advocacy Intelligence Platform equips brands to drive growth through their fans by encouraging and rewarding personal recommendations.

There’s a good chance you’ve already come across us while online shopping from Puma, Michael Kors, ASOS, Ray Ban, or any other of the 500+ brands we work with.

We’ve delivered more than 5.5m referrals totalling over $2bn in revenue for our clients.

Now, our vision to make all brands think advocacy-first is stepping up a gear, and you might be just who we need to help us.

The Role

We’ve got big plans to scale our business. As we embark on that adventure, our Account Management team will play a significant role in accelerating our growth.

As Head of Account Management, you will lead the team to maintain customer revenue while working towards NRR targets quarterly. You will own renewal and churn mitigation as well as drive upsell and expansion.

If you’re a leader with 3-4 years of proven Head of Account Management experience in B2B Martech and enjoy the fast-paced world of SaaS then this could be a great opportunity for you to make a real impact as we revolutionise the world of marketing with our market leading Advocacy-first vision.

What you’ll do:

• Manage a brilliant, driven and fun team of Account Managers 
• Deliver on an NRR number, made up of renewals, expansions and upsells within our existing client base
• Work very closely with Customer Success leaders to drive adoption of our Advocacy value proposition which will fuel our retention & growth across the client base

We'd really like to hear from you, if you have.

• Successfully managed a team of Account Managers to an NRR target
• Experience with Enterprise clients
• Taken full responsibility/ownership over the book from a commercial perspective
• Worked in a matrixed environment, balancing sales & customer success needs
• A track record of  taking a new product offering to market and managing that change through a team
• CRM/CDP SAAS platform background would be ideal
• Demonstrable history of harnessing new and innovative approaches mixing strategic thinking and hustle.

What you’ll get:

Here are some of our favourite perks and benefits, but we have so many more!