45,659 Client Services jobs in the United Kingdom

Client Services Administrator

Hybrid | Office & Remote

Full-Time | Permanent | 35 hours/week

Salary: 28,000 - 32,000

Are you a confident, proactive professional with a passion for delivering exceptional client service? Do you thrive in a collaborative environment and enjoy being the organisational backbone of a busy team? If so, we'd love to hear from you!

About the Role

As a Client Services Administrator, you'll play a vital role in supporting financial advisers and paraplanners, ensuring clients receive a seamless and high-quality experience. You'll be the first point of contact for enquiries, manage diaries, coordinate meetings, and take ownership of administrative tasks with precision and care.

This hybrid role offers the flexibility of working 3 days in the office and 2 days from home .

Key Responsibilities

• Handle client communications with professionalism and efficiency
• Manage adviser diaries and schedule client meetings
• Support client onboarding and annual review processes
• Process new business and client queries with accuracy
• Maintain strong relationships across teams and with external contacts
• Uphold ethical standards and comply with industry regulations

What We're Looking For

We're seeking someone with at least three years of experience in a client-facing administrative role, who brings excellent interpersonal and organisational skills to the table. You'll be confident, articulate, and commercially aware, with a keen eye for detail and a natural problem-solving mindset. The ideal candidate will be empathetic and patient when handling challenging situations, and will demonstrate a proactive, "can do" attitude with the confidence to ask questions and take initiative.

Why Join Us?

We offer a supportive and flexible culture where you can grow and thrive. You'll be part of a forward-thinking team that values your development and encourages you to be your best!

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

• Job Title: Client Services Associate
• Hours: 38hrs - Monday to Friday 09:00-17:30 & Weekends 1 in 3 10:00-19:00
• Location: Eastbourne
  Salary: 24k-30k
• Work Type: Permanent

HRGO Recruitment are seeking a proactive and dedicated Client Services Associate to join our client's UK-based online auction team. The ideal candidate will possess strong communication skills, admin experience, and proficiency in Microsoft Office. You will play a crucial role in ensuring high levels of client satisfaction by delivering outstanding customer service.

Key Responsibilities:

• Respond efficiently to client inquiries via phone, email, and in-person interactions.
• Maintain and update client records using Microsoft Office and internal databases.
• Provide administrative support to the team, including scheduling, data entry, and reporting.
• Collaborate with other departments to address and resolve client issues promptly and effectively.
• Continuously seek opportunities to enhance the client experience.

Requirements:

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Previous experience in an Customer Services is required.
• Ability to communicate effectively and professionally.
• Excellent organisational and multitasking abilities.
• Detail-oriented with strong problem-solving skills.
• Ability to work independently and as part of a team in a fast-paced environment.

Benefits:

• Competitive salary with progression opportunities
• Office based in town centre with easy access to train lines
• Large social committee
• Games room with free snacks and drinks
• Casual dress
• Large friendly team
• Bright and open working spaces

if you are interested in this exciting opportunity, please click 'APPLY NOW' and a consultant from our Eastbourne team will be in contact.

• Job Title: Client Services Associate
• Hours: 38hrs - Monday to Friday 09:00-17:30 & Weekends 1 in 3 10:00-19:00
• Location: Eastbourne
  Salary: 24k-30k
• Work Type: Permanent

HRGO Recruitment are seeking a proactive and dedicated Client Services Associate to join our client's UK-based online auction team. The ideal candidate will possess strong communication skills, admin experience, and proficiency in Microsoft Office. You will play a crucial role in ensuring high levels of client satisfaction by delivering outstanding customer service.

Key Responsibilities:

• Respond efficiently to client inquiries via phone, email, and in-person interactions.
• Maintain and update client records using Microsoft Office and internal databases.
• Provide administrative support to the team, including scheduling, data entry, and reporting.
• Collaborate with other departments to address and resolve client issues promptly and effectively.
• Continuously seek opportunities to enhance the client experience.

Requirements:

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Previous experience in an Customer Services is required.
• Ability to communicate effectively and professionally.
• Excellent organisational and multitasking abilities.
• Detail-oriented with strong problem-solving skills.
• Ability to work independently and as part of a team in a fast-paced environment.

Benefits:

• Competitive salary with progression opportunities
• Office based in town centre with easy access to train lines
• Large social committee
• Games room with free snacks and drinks
• Casual dress
• Large friendly team
• Bright and open working spaces

if you are interested in this exciting opportunity, please click 'APPLY NOW' and a consultant from our Eastbourne team will be in contact.

We are working with an award winning employer to find a Client Services Coordinator in the Chelmsford area to join their team. As part of the role you will be working within the science and research industry to coordinate the commercial aspects of jobs. This will involve direct liaison with both UK and International clients. Primarily office based, the role will on occasion require client or site visits and event participation.

This is for a 6-month fixed-term contract, with potential to be made permanent over time.

Main Duties and Responsibilities

• Championing core values and ethics, proactively following group policies.
• Daily Management of your portfolio with focus on high quality service delivery primarily via email
• Building strong relationships with clients
• Producing electronic certificates, reports and invoices in an accurate and timely manner
• Data management of job progress system and client information
• Interpreting results/reports and taking appropriate actions, both internally (other departments, group offices, subcontractors) and externally with clients
• Contributing to credit control activities as required to enable prompt payment
• Undertaking and providing training activities as required
• Ability to problem solve and find solutions to complex queries
• Ability/willingness to assist in other areas of the Metals & Minerals business from time to time, as and when required
• Pro-active participation in:
• Team meetings and following through actions/projects
• Contributing to upkeep and improvement of office processes and procedures
• Keep up to date with market intelligence and best practises
• Build strong links with other internal departments (sales and marketing, laboratory, finance, other coordination teams, legal)
• Attend client meetings and events as and when required
• Responsibility to ensure all Quality, Health, Safety and Environmental tasks are completed within a timely manner.
• Adherence to quality Key Performance Indicators
• Adherence to all legal requirements
• Involve in overall process improvement

Deliverables

• Follow set quality key performance indicators
• Ensure all daily, weekly, and monthly priorities are completed efficiently and effectively
• Adherence to latest sanction controls, financial controls and other legal requirements

Additional Notes:
Location Disclosure: Please mention your location in your CV. Applications without location details may experience delays in processing.

Eligibility: Only applicants with UK residency and full visa status will be considered. Applications from those outside of the UK will not be shortlisted. If you plan to relocate, please mention this in your CV or cover letter.

Job Title: Client Services Adviser

Location: Chester (Hybrid)
Contract: 6 months (Potential for extension)
Working Pattern: Full Time

About Us:
Join our dynamic EMEA Priority Client Services team, where we prioritise building strong relationships with our highest-tier Institutional and Corporate clients. We are committed to delivering market-leading client service while ensuring an optimal, highly automated post-trade experience.

Role Overview:
As a Client Services Adviser, you will serve as the dedicated point of contact for a portfolio of priority clients, providing operational support from onboarding through to post-trade processes. Your expertise will play a crucial role in enhancing our clients' experiences and ensuring seamless operational performance.

Key Responsibilities:

• Act as the main contact for your clients and facilitate their operational needs during onboarding and post-trade phases.
• Offer subject matter expertise to clients, helping to develop cutting-edge operational technology.
• Collaborate with key internal stakeholders, including Sales, Trading, and Trade Control, to address clients' operational requirements effectively.
• Acquire knowledge of FX trade lifecycle applications to enhance processing rates and mitigate operational risks.
• Support the development of strategic objectives aligned with Global Markets and stakeholder goals.
• analyse client data and present performance metrics to assess alignment with targets.
• Participate in internal forums and external client meetings to ensure comprehensive service delivery.

Experience:

• Proven track record in client-focused roles, demonstrating excellent communication and interpersonal skills.
• Ability to swiftly grasp various operational platforms to support daily activities.
• Self-motivated with the capacity to work independently in a fast-paced environment, managing time effectively.
• An inquisitive mindset that encourages questioning the status quo and seeking innovative solutions.

Additional Skills:

• A drive for innovation, bringing fresh ideas to enhance team effectiveness.
• Experience in collaborating with diverse viewpoints to identify the best paths forward.
• A continuous learner, skilled in connecting with a variety of clients to anticipate future business needs.
• A commitment to promoting positive change and challenging conventional practises.
• Participation in collaborative efforts to advance tools and methodologies for an evolving client base.
• Strong belief in the value of diversity to better meet the needs of a global clientele.

Why Join Us?
This is an excellent opportunity to contribute to a leading organisation in the financial services sector. You will be part of a collaborative team that values diversity and innovation, allowing you to grow both personally and professionally while making a meaningful impact on our clients' operational success.

Application Process:
If you are passionate about delivering exceptional client service and have the skills to thrive in a dynamic environment, we would love to hear from you!

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Client Services Manager
38,000 per annum
Leicester
Permanent Opportunity

We are recruiting on behalf of our client, a fast-paced and dynamic business based in Leicester , who are seeking an experienced Client Services Manager to join their client services team.

This is an exciting opportunity for a client-facing internal project/account manager with strong project management skills, ideally from a POS (Point of Sale) background, to manage multiple projects and contribute to the smooth running of the business.

The Role:

• Manage and coordinate up to 30 projects at any one time, typically handling 15-20.

• Take new client briefs, fully understand requirements, and prepare them for processing through internal departments.

• Oversee projects from start to finish - estimating, development, manufacturing, and despatch - keeping clients informed throughout.

• Ensure all projects are delivered on time, on budget, and to a high standard.

• Maintain accurate records, reporting, and attention to detail.

• Build and maintain strong internal and client relationships.

Candidate Specification:

• Proven experience in internal project or account management roles.

• Strong project management and administration skills, with the ability to handle multiple projects simultaneously.

• Excellent time management, multi-tasking, and prioritisation abilities.

• Strong interpersonal skills and the ability to communicate effectively with clients and internal teams.

• Methodical, precise, and highly organised with exceptional attention to detail.

• Excellent written and verbal communication skills.

• Competent IT skills (MS Office) and good numeracy skills.

• Target-driven, self-motivated, and able to work independently.

Why Apply:

• Competitive salary of 38,000 per annum

• Work in a fast-paced, client-focused environment.

• Manage multiple projects for high-profile clients.

• Join a supportive and collaborative team with opportunities for growth.

If this role sounds of interest, please apply now and one of our experienced consultants will be in touch.

We are working with an award winning employer to find a Client Services Coordinator in the Chelmsford area to join their team. As part of the role you will be working within the science and research industry to coordinate the commercial aspects of jobs. This will involve direct liaison with both UK and International clients. Primarily office based, the role will on occasion require client or site visits and event participation.

This is for a 6-month fixed-term contract, with potential to be made permanent over time.

Please note you must be a car driver and have access to your own car; and live within a 20 mile commute of Chelmsford. We will not consider applications from those out of area.

Main Duties and Responsibilities

• Championing core values and ethics, proactively following group policies.
• Daily Management of your portfolio with focus on high quality service delivery primarily via email
• Building strong relationships with clients
• Producing electronic certificates, reports and invoices in an accurate and timely manner
• Data management of job progress system and client information
• Interpreting results/reports and taking appropriate actions, both internally (other departments, group offices, subcontractors) and externally with clients
• Contributing to credit control activities as required to enable prompt payment
• Undertaking and providing training activities as required
• Ability to problem solve and find solutions to complex queries
• Ability/willingness to assist in other areas of the Metals & Minerals business from time to time, as and when required
• Pro-active participation in:
• Team meetings and following through actions/projects
• Contributing to upkeep and improvement of office processes and procedures
• Keep up to date with market intelligence and best practises
• Build strong links with other internal departments (sales and marketing, laboratory, finance, other coordination teams, legal)
• Attend client meetings and events as and when required
• Responsibility to ensure all Quality, Health, Safety and Environmental tasks are completed within a timely manner.
• Adherence to quality Key Performance Indicators
• Adherence to all legal requirements
• Involve in overall process improvement

Deliverables

• Follow set quality key performance indicators
• Ensure all daily, weekly, and monthly priorities are completed efficiently and effectively
• Adherence to latest sanction controls, financial controls and other legal requirements

Additional Notes:
Location Disclosure: Please mention your location in your CV. Applications without location details may experience delays in processing.

Eligibility: Only applicants with UK residency and full visa status will be considered. Applications from those outside of the UK will not be shortlisted. If you plan to relocate, please mention this in your CV or cover letter.

Client Services Administrator

Private Health Insurance

Baildon

£25,000 - £28,000

HYBRID - 2 DAYS HOME WORKING

37.5 HOURS MON - FRI (FLIXIBLE START/FINISH TIMES)

An excellent salary is offered with super benefits, 25 days holiday plus banks, hybrid working, free on-site parking, gym membership, private healthcare and great pension.

Working closely with clients to deeply understand their needs, enabling you to develop solutions that are truly best-in-class. My client has the expertise required to solve even the most complex challenges. Their entrepreneurial approach promotes innovation, integrity and a constant focus on delivering the best solutions for their clients.

You will be providing an efficient service and support to the account managers, to a portfolio of clients in respect of their healthcare schemes.

The schemes will largely be experience rated schemes but may also include smaller age rated schemes.

As the Client Service Coordinator, you will be responsible for providing support, which will include regular Teams meetings with clients.

In a collaborative way you challenge wider processes to enable and drive improvements to service whilst ensuring compliance.

You build strong internal, client and provider relationships based on respect that develops and builds loyalty, retention and increased client benefit spend.

This is a great opportunity for someone looking to advance in the Insurance industry, if you enjoy building and maintaining internal relationships, supporting teams with demanding adminstrative tasks and managing customer relationships, this is most certainly the role for you.

If you thrive and enjoy the pressure that comes with working in a data responsible role and have superb administrative support experience for this super busy Client Services team.

They really need your strong Microsoft Excel skills as you will be assisting the sales and management teams with SLA reporting for over 60 customers nationally at any one time.

You need a great positive and professional attitude for this super team based in Baildon.

A confident Excel user is absolutely essential for this role as you will be solely responsible for recording activity with customers and producing analytical reports and stats.

Working well under pressure as you know comes hand in hand with this type of position, if you thrive working in a busy environment and react well to finding solutions for internal teams then I would really like to speak with you.

Managing client queries will be a key aprt if this role whilst assiatnign the account managers with all the relevant administrative support.

Ensuring renewal communications are issued to clients and provide assistance to consultants and clients .

Your Excel skills will be needed as youy will be required to analyse data and prepare client reports and support with tender and new business activities.

I look forward to hearing form you, thank you for applying.

Lisa

Farr Associates

Recruitment Specialist

Client Services Manager

Salary: 40,000 45,000

Location: Fleet

Hours: Full-time (40 hours per week)

We are seeking a commercially minded and hands-on Client Services Manager to lead a team supporting self-employed clients with their tax obligations. This role combines operational leadership, client relationship management, and a strong understanding of tax regulations to drive excellent service and commercial performance.

Key Responsibilities

Own and deliver key performance indicators including client retention, upsell rates, revenue per client, and overall team performance.

Foster a sales-focused, client-first culture within the service team.

Collaborate with other internal departments to ensure smooth client onboarding and seamless service delivery.

Contribute to wider business initiatives, including pricing strategy, commercial reporting, and process improvements.

Oversee the accurate and timely submission of client tax returns in compliance with HMRC legislation.

Drive continuous improvement in operational processes, team efficiency, and service delivery.

Provide regular reports and data analysis to support senior leadership decision-making.

Coach and develop team members, conducting regular 1:1s, setting clear goals, and addressing performance proactively.

Champion a collaborative and high-performing team culture with clear accountability.

Conduct internal audits of self-assessment returns to ensure accuracy and compliance.

Essential Skills

Minimum 2 years experience in an accounting or tax environment, including team management.

Strong understanding of UK tax legislation and self-assessment processes.

Demonstrated experience in a commercial, client-facing setting.

Confident leading teams in fast-paced, results-driven environments.

Strong coaching, communication, and problem-solving skills.

Highly organised with the ability to prioritise and meet deadlines.

Familiarity with KPIs, performance metrics, and upselling strategies.

Experience using Practice Management Software.

Benefits

25 days holiday + bank holidays

Pension plan

Professional study support

Healthcare cash plan

Employee perks platform

Cycle to work scheme