2,372 Client Solutions jobs in the United Kingdom
Client Solutions Specialist
Posted 1 day ago
Job Viewed
Job Description
We're working with a dynamic and growing organisation in Hinckley that's on the lookout for a Client Solutions Specialist to join their high-performing team!
This role is all about people, problem-solving, and retention!
You'll be the first point of contact for clients looking to renegotiate or cancel their agreements - your mission is to turn that around by offering fast, effective, and solutions-focused service.
Think of yourself as the calm in the storm - someone who thrives in high-pressure situations, loves a good challenge, and genuinely enjoys keeping clients happy and on board!
Day to Day
- Acting as the first point of contact for service queries and retention conversations
- Handling challenging client calls with professionalism and care
- Investigating issues and working closely with internal teams to resolve them
- Always keeping client satisfaction and retention at the heart of everything you do
YOU?
- Confident communicator with strong phone-based customer service experience
- Skilled in managing difficult conversations and turning them into solutions
- Target-driven and passionate about client success
- Thrives in a fast-paced office environment and loves working as part of a team
- Organised, adaptable, and ready to hit the ground running
If you're motivated by client success and ready to make an impact, we'd love to speak with you!
49079CCR3
INDHIN
Client Solutions Manager
Posted 7 days ago
Job Viewed
Job Description
*You must have Programmatic Advertising Experience for this role*
Our client is a hyper-growth Video & Social Adtech company who have grown their revenues by 300% over the past 5 years and tripled their headcount!
The Role
We are looking for a results-oriented Customer Success Manager to execute cross-platform performance campaigns. You will be responsible for managing end-to-end campaigns across YouTube.
Requirements
- Managing client partnerships from start to finish. Including strategy, brief response, media plan creation, execution, reporting and invoicing
- Owning and incrementally growing a book of business by focusing on client retention, growth, renewal, and satisfaction
- Analytical and critical evaluation capability is required for use in post-campaign analysis
- Responding to all client requests with urgency by using knowledge and understanding of all internal systems
Client Solutions Manager
Posted 7 days ago
Job Viewed
Job Description
*You must have Programmatic Advertising Experience for this role*
Our client is a hyper-growth Video & Social Adtech company who have grown their revenues by 300% over the past 5 years and tripled their headcount!
The Role
We are looking for a results-oriented Customer Success Manager to execute cross-platform performance campaigns. You will be responsible for managing end-to-end campaigns across YouTube.
Requirements
- Managing client partnerships from start to finish. Including strategy, brief response, media plan creation, execution, reporting and invoicing
- Owning and incrementally growing a book of business by focusing on client retention, growth, renewal, and satisfaction
- Analytical and critical evaluation capability is required for use in post-campaign analysis
- Responding to all client requests with urgency by using knowledge and understanding of all internal systems
Client Solutions Analyst
Posted 7 days ago
Job Viewed
Job Description
We are currently working with a company who are looking for a Client Solutions Operations Analyst to join their Technical servicing team.
This role has a salary of £25,000-£27,000 working 35 hours per week Monday - Friday 9am to 5pm with a 1-hour lunch.
Customer service is at the heart of this role, balancing customer needs and expectations with managing a diverse and dynamic workload. Each day, you'll handle numerous queries, aiming to resolve them within agreed timeframes to support advisers in achieving optimal outcomes for their clients.
You will be responsible for identifying areas for control improvement, assisting in the design and implementation of these enhancements to better serve clients and protect their funds.
Why Join the Team?
Join the Client Solutions Operations team and enjoy a comprehensive benefits package designed to support your financial security, work-life balance, and overall wellbeing:
- Financial Security: Competitive salary with annual reviews, 10% non-contributory employer pension, annual performance-linked bonus, group income protection, and life assurance.
- Work-Life Balance: Potential for hybrid working opportunities, 25 days holiday plus bank holidays, increased holidays with length of service, and a holiday trading scheme.
- Wellbeing: Private medical insurance, pantry stocked with free food and snacks, discounted gym memberships, cycle-to-work scheme, employee assistance programme with confidential counselling, and support from trained mental health first aiders and menopause ambassadors.
You’ll Spend Your Time:
- Servicing clients, whether that be by applying money, handling queries, processing a transfer or handling pension queries.
- Adapting and supporting across the breadth of the department.
- Sharing your knowledge across the user operations team and wider business.
- Ensuring all user operations processes run smoothly, highlighting areas where any improvements can be implemented and improving the customer journey.
About You:
You should be well organised and someone who takes the time to truly understand people and their needs. You’ll have a knack for asking insightful questions to grasp expectations and can react swiftly to solve problems as they arise.
You enjoy mentoring others and take pride in promoting the right behaviours, supporting core values, and personally exemplifying them. You'll set high performance standards, even when pushing the team to excel, fostering an environment where high performance is the norm.
An understanding of the impact of your actions and the ability to manage them in accordance with the risk framework is essential.
If you’re interested in this role of Client Solutions Operations click ‘apply now’ and a member of our team will be in touch.
Client Solutions Manager
Posted 321 days ago
Job Viewed
Job Description
Client Solutions Legal Counsel

Posted 10 days ago
Job Viewed
Job Description
By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.
**Team/Role Overview**
Client Solutions fits into the Services Legal team. Services Business is made up of Cash Management, Trade and Custody. Our team sits within Services but supports all three areas by managing transactional work across the three Product lines. We aim to identify and address inconsistencies and inefficiencies existing between the approaches of each of the three Product lines. We do this alongside our primary aim of negotiating transactional documentation with our clients to onboard and expand their relationship with Citi.
**What you'll do**
+ Contract negotiation - including liaising with client legal team, legal drafting
+ Be responsible for providing legal counsel to the Services Business (Cash Management, Trade & Custody), participating in strategic initiatives, providing subject matter expertise and interpretations of relevant laws, rules, regulations, and industry practices, and advising business management on legal matters impacting the business
+ Partner with legal peers to objectively evaluate business proposals by analyzing documentation while applying institutional knowledge and risk appetite against industry standards, widely accepted business practices, laws, rules, and regulatory guidelines, escalating as appropriate
+ Collaborate across internal lines of business, control/support functions and/or external counsel to achieve coordinated and efficient outcomes on matters of common interest; coordinate closely with the Legal team on a regional and global basis
+ Participate in business planning and development initiatives; contributes to business objectives by providing thought leadership using knowledge of industry, laws, and regulations
+ Assist team in identifying, evaluating and contributing to the management of legal, regulatory, and reputational risk by collaborating with ICRM & Risk, following relevant legal developments, participating in internal projects, escalating as appropriate
+ Manage day-to-day legal activities as a subject matter expert in area of responsibility and provide advisory services to business partners
+ Monitor management of complex legal issues and transactions, escalating when necessary
**What we'll need from you**
+ Qualified Solicitor, Barrister, or equivalent / Juris Doctorate or equivalent law degree
+ Ideally have banking or financial industry experience, including laws related to banking regulations
+ Knowledge of international laws, regulations and practices while staying abreast of regulatory and legal environment, internal policies and industry trends that impact the business
+ Effective communication and negotiation skills and ability to build and maintain trusted relationships
+ Excellent interpersonal, organizational and relationship management skills
+ Proven ability to apply sound judgement while managing assignments in a demanding, fast-paced environment
+ A drive to develop and learn, willingness to seek help and escalate when needed
**What we can offer you**
This is a broad role, supporting the Services Business which spans across Cash Management, Trade and Custody. The variety in work will offer you the opportunity to build an in-depth knowledge of financial services operations and work with a broad range colleagues whilst focusing on a variety of contracts requiring differing legal knowledge and skills. Every day there will be new business challenges that will help you develop new skills that can drive your career
We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.
By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:
+ Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure
+ A discretional annual performance related bonus
+ Private medical insurance packages to suit your personal circumstances
+ Employee Assistance Program
+ Pension Plan
+ Paid Parental Leave
+ Special discounts for employees, family, and friends
+ Access to an array of learning and development resources
Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.
**Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.**
_#LI-KG2_
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**Job Family Group:**
Legal
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**Job Family:**
Legal - Product
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**Time Type:**
Full time
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**Most Relevant Skills**
Please see the requirements listed above.
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**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
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_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._
_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
Client Solutions Specialist-Complex
Posted 3 days ago
Job Viewed
Job Description
Client Solutions Specialist
Glasgow
£28,500-£29,500 + up to 10% annual bonus
35 hours per week, Monday to Friday (Hybrid after training)
About the Role
We are working with a well know Financial services client who are looking for a Senior Pensions Analyst to join their Client Solutions Technical Team in Glasgow. This is a varied and fast-paced role at the heart of their operations, where exceptional cu.
WHJS1_UKTJ
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Client Solutions Manager, Gaming, EMEA
Posted 2 days ago
Job Viewed
Job Description
Meta Gaming team's mission is to build the world's most dynamic community to discover, play, watch, and share games-powered by AI, creativity, and connection. The EMEA region plays a pivotal role, representing an advanced and fast-evolving gaming ecosystem home to many of the industry's global market leaders.As a Client Solutions Manager for Gaming in EMEA, you will manage Meta's largest Mobile Gaming, Real Money Gaming, and Console partners-driving technical solutions, performance optimizations, product adoption and innovation at scale. With good expertise in performance marketing to collaborate with cross-functional teams and lead growth strategies that drive long-term impact for partners.Success in this role requires good data, technical and analytical skills that allows the individual to translate a business objective into an analysis framework, in order to provide best-in-class data-driven consultative sales approach, and experience to thrive in a dynamic, team-focused environment delivering against business goals. This position is based in our London office and required travel when required.
**Required Skills:**
Client Solutions Manager, Gaming, EMEA Responsibilities:
1. Act as a product & insights expert to identify and implement marketing solutions that drive measurable business results for our partners
2. Build and manage relationships with key clients and partners ( for example media, creative, measurement, marketing partners)
3. Manage a book of business and drive performance through operational rigor and sales acumen, identifying upselling and cross-selling opportunities, analyzing sales data, creating targeted sales strategies
4. Identify and lead new business opportunities through developing and driving strategic account plans to drive investment growth
5. Develop narratives and recommendations from custom analyses, build narratives, and present findings to executive business stakeholders
6. Design experimentation initiatives, develop experiment tracking, analyze results and present recommendations
7. Serve as external product consultant educating clients and agencies on product solutions and best practices, and ultimately grow existing business partnership
8. Drive proactive media & measurement strategy, implementation, and optimizations to increase performance and investments
9. Manage account operations (e.g. troubleshooting issues, account set up, etc.)
10. Work and collaborate with a wide group of internal cross-functional teams to project manage complex workstreams
**Minimum Qualifications:**
Minimum Qualifications:
11. 6+ years of experience in digital media, sales, product and/or performance marketing across gaming, tech and digital native industries
12. Expertise analyzing data from a variety of different sources (quantitative and qualitative), presenting the data in a clear and concise manner, and developing actionable insights
13. Proven track record in leveraging data, developing insight-backed hypotheses and driving learning plans to build compelling business cases
14. Proven track record in leveraging data to develop broader prototyping solutions for the entire team
15. Proven track record of managing a book of business, accelerating revenue growth, and delivering measurable results
16. Experience to translate complex insights into clear narratives for both technical and non-technical stakeholders
17. Skilled in influencing C-level executives and cross-functional teams to drive strategic outcomes
18. Good understanding of attribution models (e.g., multi-touch, data-driven), incrementality measurement and conversion lift methodologies
19. Familiar with data privacy frameworks and their impact on performance marketing strategies
20. Experience navigating ambiguity with agility to effectively lead complex and changing priorities
21. Good understanding of the gaming, mobile app and broader tech ecosystem
22. Fluent in English. Bachelor's degree required in a technical or business field
**Preferred Qualifications:**
Preferred Qualifications:
23. Knowledge of statistics and experience with statistical packages such as R, SAS, SPSS
24. Understanding and experience with data querying (e.g., SQL, advanced excel/GSheet)
25. Experience with business case modeling and market/opportunity sizing
26. Experience with digital advertising solution & testing frameworks (e.g., Ads Manager, conversion API)
27. Experience working cross-functionally with product and engineering teams
**Industry:** Internet
Client Solutions Manager, Mobile Apps Trkiye

Posted 10 days ago
Job Viewed
Job Description
The Client Solutions Manager for Meta's Global Business Group team partners with our most strategic clients to make sure they are successful with Meta. This is an outstanding opportunity to be at the center of some of Meta's most important commercial relationships in Türkiye.The Client Solutions Manager is a strategic solution-driver who puts customers at the core of everything they do. This role is responsible for building strategic partnerships, driving growth, advertiser education, and satisfaction in innovative ways, and leveraging data-driven insights for our customers. You should have a passion for Meta and the overall marketing ecosystem.Success in this position requires consultative sales and analytical skills, experience in working with large data sets to identify performance patterns and translate into solutions, working with internal cross-functional partners, and the drive to thrive in a dynamic, team-focused environment delivering against tight deadlines.This role will be located at our office in London
**Required Skills:**
Client Solutions Manager, Mobile Apps Türkiye Responsibilities:
1. Identify, create, and implement marketing solutions grounded on achieving measurable business results for our partners
2. Responsible for educating clients on products, new solutions and best practices to drive adoption and grow existing business partnership
3. Use data and insights to guide strategy and implementation of Meta solutions against client's marketing objectives
4. Build and manage relationships with key clients, ecosystem partners (media, ad-tech, creative, marketing etc.)
5. Advise on media, measurement, and creative strategy to deliver against client goals
6. Conduct data analyses to guide client strategy, which may include setting up dashboards to detect performance patterns and translate them into actionable insights
7. Collaboration with internal cross-functional teams and co-manage complex work streams
8. Flawless management of internal account operations (revenue delivery, media recommendations, troubleshooting issues, optimization opportunities)
9. Act as a consultant for partners, establishing meaningful relationships and driving clients to action
10. Be an active contributor of the regional sales team to contribute to overall team goals and development
11. Open to travel frequently
**Minimum Qualifications:**
Minimum Qualifications:
12. Fluency in English and Turkish
13. Mobile App, Gaming or eCommerce hands-on startup, scaleup or enterprise experience
14. Experience as a Facebook, Instagram, WhatsApp and Messenger user and knowledge of Meta's ad products
15. Understanding of attribution modelling /measurement
16. Experience working with tools, analyzing large datasets and delivering actionable insights
17. Practicla knowlegde how to prioritize and manage multiple tasks and projects simultaneously, using tools
18. Experience in managing complex projects and work streams with minimal direction with a high attention to detail
19. Experience working with cross-functional teams
20. Consistently demonstrate level of integrity and ownership
21. Communicate, collaborate and work effectively in a team
22. Consultative selling skills
23. Adapting to changing priorities and requirements, and to pivot quickly when necessary
**Preferred Qualifications:**
Preferred Qualifications:
24. Designed and built end-to-end systems and launch-plan strategies
25. Experience with coding and Meta APIs
26. Experience with AI prompt engineering, GenAI, Large Language Models (LLMs), Machine Learning (ML), etc
27. Experience communicating technical concepts to non-technical audiences
28. Understanding of ad tech ecosystem and digital media platforms
29. International work experience
30. BA/BS degree in a engineering or marketing field
**Industry:** Internet
Client Manager - Client Digital Solutions (Online Benefits)
Posted 10 days ago
Job Viewed
Job Description
Does working for an organization that harnesses their market leading technology to drive digital engagement with Benefits excite you?
We support our clients with global, market leading capabilities that improves the health, wellbeing, and resilience of employees.
Do you want to work some of the most some of highest profile UK and global companies?
We work with a range of organizations, so they are better informed about the health and wellbeing of their workforce, and better advised on how to deliver great outcomes for their people and business!
You would be aligned to our London office but with the u2018hybridu2019 flexibility to work in the locations that enable you to deliver your best work, including your home, the office and client locations
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are united through trust as one inclusive team, and we are passionate about helping our colleagues and clients succeed.
What the day will look like
Every day will be different. As youu2019ll have overall responsibility for the clients in your portfolio you could be:
Reporting to business leaders on the revenue growth for your clients and making sure you meet your financial targets
Overseeing the different elements of the client team to make sure that you deliver the best of Aon to your clients
Looking at how you can introduce other Aon services to your clients
Working to support new business opportunities including those that come from your own network
How this opportunity is different
The Client Manager role in the Client Digital Solutions team is an opportunity to work with Tech that leads the market for some of the most exciting clients in a flexible way that means you can bring your best to the role.
Skills and experience that will lead to success
We are looking for someone who has excellent client relationship skills and is comfortable working to meet and exceed their financial targets. Ideally you should have experience in employee benefits, but this does not need to include benefits technology. We would expect you to be able to operate at a senior level with clients and to thrive in a complex deadline driven environment.
You should also be able to work in a team environment with multiple stakeholders.
How we support our colleagues
In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two u201cGlobal Wellbeing Daysu201d each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.
We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email
#li-LW1
#LI-hybrid
2565396
Client Manager u2013 Client Digital Solutions
Does working for an organization that harnesses their market leading technology to drive digital engagement with Benefits excite you?
We support our clients with global, market leading capabilities that improves the health, wellbeing, and resilience of employees.
Do you want to work some of the most some of highest profile UK and global companies?
We work with a range of organizations, so they are better informed about the health and wellbeing of their workforce, and better advised on how to deliver great outcomes for their people and business!
You would be aligned to our London office but with the u2018hybridu2019 flexibility to work in the locations that enable you to deliver your best work, including your home, the office and client locations
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are united through trust as one inclusive team, and we are passionate about helping our colleagues and clients succeed.
What the day will look like
Every day will be different. As youu2019ll have overall responsibility for the clients in your portfolio you could be:
Reporting to business leaders on the revenue growth for your clients and making sure you meet your financial targets
Overseeing the different elements of the client team to make sure that you deliver the best of Aon to your clients
Looking at how you can introduce other Aon services to your clients
Working to support new business opportunities including those that come from your own network
How this opportunity is different
The Client Manager role in the Client Digital Solutions team is an opportunity to work with Tech that leads the market for some of the most exciting clients in a flexible way that means you can bring your best to the role.
Skills and experience that will lead to success
We are looking for someone who has excellent client relationship skills and is comfortable working to meet and exceed their financial targets. Ideally you should have experience in employee benefits, but this does not need to include benefits technology. We would expect you to be able to operate at a senior level with clients and to thrive in a complex deadline driven environment.
You should also be able to work in a team environment with multiple stakeholders.
How we support our colleagues
In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two u201cGlobal Wellbeing Daysu201d each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.
We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email
#li-LW1
#LI-hybrid