984 Client Success jobs in the United Kingdom

CLIENT SUCCESS EXECUTIVE

• Based in Liverpool
• Salary 30k-35k DOE
• Hybrid 3 days in the office
• Experience in account management and relationship building, with strong research skills, a passion for the automotive industry is a bonus!

ABOUT THE CLIENT

We're a well established digital marketing business that specialises in connecting consumers with major brands across the automotive sector. For over two decades, we've supported buyers through their decision making journey, helping our clients drive results with data-led, performance driven marketing solutions.

We offer tailored lead generation and customer engagement strategies designed to meet the unique needs of our partners.

We're looking for a Client Success Executive to join our team and take the lead on client relationships, account management, internal collaboration, business development, research, and strategic planning. Sound like you? Click the link below to learn more!

THE CLIENT SUCCESS EXECUTIVE ROLE:

• Manage multiple accounts and monitor lead volumes/conversion rates
• Identify opportunities to optimise performance across campaigns
• Act as main point of contact for clients and agencies
• Support strategic goals, grow budgets, and ensure satisfaction
• Host clients in Liverpool and attend occassional meetings in London
• Work with marketing, data, and product teams to support account success
• Help solve issues and drive continuous improvement across departments
• Contribute to pitches, proposals, and new business opportunities
• Support account growth in line with commercial objectives
• Track key performance metrics to inform strategy and reporting
• Build long-term account strategies based on client needs
• Focus on delivering added value and exceeding expectations

CLIENT SUCCESS EXECUTIVE ESSENTIAL SKILLS:

• A passion for the automotive industry and knowledge of current trends
• 3-5 years experience in client relationship management or a client-facing role
• Analytical thinker with the ability to use data to drive client success
• Excellent communication skills, confident in presenting, calling, and engaging stakeholders, proactive, adaptable, and solutions-focused approach to challenges
• Experience in strategic planning and long-term account growth
• Project management skills, able to manage multiple accounts and priorities effectively

TO BE CONSIDERED:

Please either apply through this advert or emailing me directly via (url removed). For further information please call me: (phone number removed)/ (phone number removed). By applying for this role, you give express consent for us to process and submit (subject to required skills) your application to our client in conjunction with this vacancy only.

KEY SKILLS

Business Development, Account Management, Research, Automotive, Communication, Analytical, Project Management.

CLIENT SUCCESS EXECUTIVE

• Based in Liverpool
• Salary 30k-35k DOE
• Hybrid 3 days in the office
• Experience in account management and relationship building, with strong research skills, a passion for the automotive industry is a bonus!

ABOUT THE CLIENT

We're a well established digital marketing business that specialises in connecting consumers with major brands across the automotive sector. For over two decades, we've supported buyers through their decision making journey, helping our clients drive results with data-led, performance driven marketing solutions.

We offer tailored lead generation and customer engagement strategies designed to meet the unique needs of our partners.

We're looking for a Client Success Executive to join our team and take the lead on client relationships, account management, internal collaboration, business development, research, and strategic planning. Sound like you? Click the link below to learn more!

THE CLIENT SUCCESS EXECUTIVE ROLE:

• Manage multiple accounts and monitor lead volumes/conversion rates
• Identify opportunities to optimise performance across campaigns
• Act as main point of contact for clients and agencies
• Support strategic goals, grow budgets, and ensure satisfaction
• Host clients in Liverpool and attend occassional meetings in London
• Work with marketing, data, and product teams to support account success
• Help solve issues and drive continuous improvement across departments
• Contribute to pitches, proposals, and new business opportunities
• Support account growth in line with commercial objectives
• Track key performance metrics to inform strategy and reporting
• Build long-term account strategies based on client needs
• Focus on delivering added value and exceeding expectations

CLIENT SUCCESS EXECUTIVE ESSENTIAL SKILLS:

• A passion for the automotive industry and knowledge of current trends
• 3-5 years experience in client relationship management or a client-facing role
• Analytical thinker with the ability to use data to drive client success
• Excellent communication skills, confident in presenting, calling, and engaging stakeholders, proactive, adaptable, and solutions-focused approach to challenges
• Experience in strategic planning and long-term account growth
• Project management skills, able to manage multiple accounts and priorities effectively

TO BE CONSIDERED:

Please either apply through this advert or emailing me directly via (url removed). For further information please call me: (phone number removed)/ (phone number removed). By applying for this role, you give express consent for us to process and submit (subject to required skills) your application to our client in conjunction with this vacancy only.

KEY SKILLS

Business Development, Account Management, Research, Automotive, Communication, Analytical, Project Management.

About the Role

Futuria is at the forefront of agentic AI—designing and delivering autonomous AI teams that work alongside humans to solve real-world problems. As demand for these solutions grows, we are looking for dynamic, curious, and thoughtful professionals to join our Client Success team.

This role is ideal for someone who thrives in ambiguity and has a track record of turning complex challenges into structured solutions. You may not have built an AI Agent before—but if you've worked in customer-facing roles like consulting, solution engineering, customer success, or technical delivery, you already have the core skills we value.

You’ll work closely with clients to understand their goals, design AI agent teams to meet those needs, and iterate rapidly to improve performance. This is a unique opportunity to shape the future of AI-human collaboration.

Key Responsibilities

• Partner directly with clients to deeply understand their use cases, goals, and operational workflows
• Design, configure, and deploy agentic AI teams tailored to each business challenge
• Test and iterate agent behaviors in both sandbox and live environments to ensure performance and accuracy
• Troubleshoot bugs, flag usability issues, and identify product gaps—collaborating closely with engineering and product teams
• Recommend enhancements and new features to improve platform capability and customer outcomes
• Work with relational databases and structured data to inform agent decision logic and configurations
• Lead demos of agent capabilities to internal stakeholders and client teams to build adoption and alignment

About You

We’re looking for someone who thrives in uncharted territory. You enjoy solving problems that don’t come with instructions, and you're excited by the chance to shape something new.

Essential:

• Strong ability to translate business needs into real-world solutions in a client-facing role
• Comfortable working in technical domains, learning new tools, concepts, and terminology quickly
• Experience with configurable platforms, automation tools, or AI-based applications
• Excellent communication skills, with the ability to lead engaging demos and workshops
• Analytical mindset with strong attention to detail during testing and refinement

Desirable:

• Exposure to GenAI or Agentic AI—professionally or through personal exploration
• Experience influencing product roadmaps or feature development
• Background in business analysis, solution consulting, technical sales, customer support, or implementation roles
• Experience working across departments on enterprise software or AI solutions
• Familiarity with frameworks like Value Stream Mapping or Lean Process Optimisation

Success Metrics

• Deliver well-functioning agent teams that consistently meet or exceed client expectations
• Identify and communicate bugs or enhancement opportunities clearly and in a timely manner
• Act as a trusted translator between clients and technical teams to drive improved outcomes
• Help enable repeatable onboarding and configuration processes through knowledge sharing and documentation

Why Join Us?

• Join a mission-driven, high-growth AI startup redefining how humans and intelligent agents collaborate
• Work on cutting-edge AI products that create measurable impact in the real world
• Thrive in a collaborative, curious, and innovation-first culture
• Enjoy flexible work arrangements (remote/hybrid), with regular in-person team meetups in London
• Competitive salary and benefits package

About the Role

Futuria is at the forefront of agentic AI—designing and delivering autonomous AI teams that work alongside humans to solve real-world problems. As demand for these solutions grows, we are looking for dynamic, curious, and thoughtful professionals to join our Client Success team.

This role is ideal for someone who thrives in ambiguity and has a track record of turning complex challenges into structured solutions. You may not have built an AI Agent before—but if you've worked in customer-facing roles like consulting, solution engineering, customer success, or technical delivery, you already have the core skills we value.

You’ll work closely with clients to understand their goals, design AI agent teams to meet those needs, and iterate rapidly to improve performance. This is a unique opportunity to shape the future of AI-human collaboration.

Key Responsibilities

• Partner directly with clients to deeply understand their use cases, goals, and operational workflows
• Design, configure, and deploy agentic AI teams tailored to each business challenge
• Test and iterate agent behaviors in both sandbox and live environments to ensure performance and accuracy
• Troubleshoot bugs, flag usability issues, and identify product gaps—collaborating closely with engineering and product teams
• Recommend enhancements and new features to improve platform capability and customer outcomes
• Work with relational databases and structured data to inform agent decision logic and configurations
• Lead demos of agent capabilities to internal stakeholders and client teams to build adoption and alignment

About You

We’re looking for someone who thrives in uncharted territory. You enjoy solving problems that don’t come with instructions, and you're excited by the chance to shape something new.

Essential:

• Strong ability to translate business needs into real-world solutions in a client-facing role
• Comfortable working in technical domains, learning new tools, concepts, and terminology quickly
• Experience with configurable platforms, automation tools, or AI-based applications
• Excellent communication skills, with the ability to lead engaging demos and workshops
• Analytical mindset with strong attention to detail during testing and refinement

Desirable:

• Exposure to GenAI or Agentic AI—professionally or through personal exploration
• Experience influencing product roadmaps or feature development
• Background in business analysis, solution consulting, technical sales, customer support, or implementation roles
• Experience working across departments on enterprise software or AI solutions
• Familiarity with frameworks like Value Stream Mapping or Lean Process Optimisation

Success Metrics

• Deliver well-functioning agent teams that consistently meet or exceed client expectations
• Identify and communicate bugs or enhancement opportunities clearly and in a timely manner
• Act as a trusted translator between clients and technical teams to drive improved outcomes
• Help enable repeatable onboarding and configuration processes through knowledge sharing and documentation

Why Join Us?

• Join a mission-driven, high-growth AI startup redefining how humans and intelligent agents collaborate
• Work on cutting-edge AI products that create measurable impact in the real world
• Thrive in a collaborative, curious, and innovation-first culture
• Enjoy flexible work arrangements (remote/hybrid), with regular in-person team meetups in London
• Competitive salary and benefits package

WHJS1_UKTJ

Client Success Lead (Remote, London-Based)
Full-time | Remote (with regular London meetings)
£36,000 + Private Healthcare + 28 Days Holiday + Benefits

Help Us Deliver Training That Truly Transforms.

At The Method , we dont do ordinary training. We have reimagined method-acting techniques into a powerful performance enhancing system to make people better at their job. If youre organised, proactive, and .

WHJS1_UKTJ

Client Success Specialist- Altrincham - Hybrid

• Altrincham, Manchester - Hybrid Working – 4 days in the office, 1 day working from home after passing your 3 months' probation
• 35 hours per week - 9am - 5pm - Monday - Friday
• £25,400 + Benefits

Looking for a role where you can make a real impact in a growing, purpose driven company?

Want to be part of a team where your voice is heard and your ideas mat.

WHJS1_UKTJ

We are Rokt , a hyper-growth ecommerce leader. Rokt is the global leader in ecommerce, unlocking real-time relevance in the moment that matters most. Rokt’s AI Brain and ecommerce Network powers billions of transactions connecting hundreds of millions of customers, and is trusted to do this by the world’s leading companies.

We are a team of builders helping smart businesses find innovative ways to meet customer needs and generate incremental revenue. Leading companies drive 10-50% of additional revenue—and often all their profits—from the extra products or services they sell. This economic edge unleashes a world of possibilities for growth and innovation.

At Rokt, we practice transparency in career paths and compensation. At Rokt, we believe in transparency, which is why we have a well-defined career ladder with transparent compensation and clear career paths based on competency and ability. Rokt’stars constantly strive to raise the bar, pushing the envelope of what is possible.

Target total compensation ranges from £54,000 - £8,500, including a fixed annual salary of 5,000 - 6,000, a target commission of ,000, an employee equity plan grant, and world-class benefits. 

Equity grants are issued in good faith, subject to company policies, board approval, and individual eligibility.

About the role: 

Become the trusted advisor who propels our clients to new heights as a Client Success Associate at Rokt. In this role, you’ll blend relationship management with cutting-edge AI insights to drive long-term client growth and satisfaction. You’ll take charge of key client partnerships, ensuring they maximize the value of Rokt’s platform through strategic guidance and data-driven marketing initiatives. If you are passionate about helping clients succeed, love solving business challenges with innovative tech, and want to directly influence client growth, this opportunity is for you.

Requirements

• Own Client Relationships: Serve as the primary point of contact for a portfolio of Rokt’s clients. Build deep, positive relationships and become a trusted partner who understands each client’s goals and challenges.
• Drive Client Growth: Develop and execute strategic plans for each account to increase engagement and revenue. Identify upsell or cross-sell opportunities and present solutions that help clients achieve even greater success.
• Leverage AI & Data: Use AI-powered tools and analytics to gain actionable insights on client behavior and campaign performance. Continuously optimize campaigns and recommendations based on data, ensuring clients get the best results.
• Champion the Client Internally: Collaborate with product, engineering, and marketing teams to advocate for your clients’ needs. Make sure client feedback leads to improvements in our products and offerings.
• Deliver Impactful Results: Track key success metrics (ROI, conversion, growth rates) for your clients. Regularly report on outcomes and proactively address issues, keeping clients happy and confident in Rokt’s value.

• Client-Centric & Empathetic: You genuinely care about your clients. You listen actively to their needs and put yourself in their shoes to anticipate issues and opportunities.
• Strategic Problem Solver: You approach client challenges with first-principles thinking and creativity. You enjoy using data and insights to craft tailored solutions that drive results.
• Adaptable & Tech-Savvy: You’re excited to use AI and the latest tools to enhance customer experiences. You quickly learn new technologies and apply them to improve outcomes for clients.
• Proactive & Accountable: You take initiative to identify what needs to be done for your clients without waiting to be asked. You own your accounts and projects, always delivering on your promises.
• Collaborative Communicator: You excel at working cross-functionally and can rally teams around client goals. You communicate clearly, translating complex data or tech talk into actionable advice for any audience.

Benefits

• Make a Real Difference: Your work will directly influence the success of major brands using Rokt. Every recommendation you make and campaign you optimize can translate into significant growth for your clients.
• Frontline of Innovation: Be at the forefront of applying AI in client success and marketing. You’ll have access to a platform that’s constantly evolving with new features, keeping your skills sharp and your ideas flowing.
• Accelerate Your Career: At Rokt, which is in hyper-growth mode, there’s ample room to take on more responsibility and advance quickly. Prove yourself by growing key accounts and you can fast-track into leadership roles.
• Supportive, Winning Team: Join a culture of smart, humble builders who collaborate to conquer new frontiers. We celebrate wins together and treat setbacks as learning opportunities, so you’ll learn from the best in a supportive environment.
• Growth & Rewards: Enjoy a transparent career path and ongoing development opportunities (training, mentorship) to continually level up. On top of that, benefit from Rokt’s perks – including equity ownership, fun team events, and an inclusive environment where you can be yourself.

About The Benefits:

We leverage best-in-class technology and market-leading innovation in AI and ML, with all of that being underlined by building and maintaining a fantastic and inclusive culture where people can be their authentic selves, and offering a great list of perks and benefits to go with it:

• Become a shareholder. Every Rokt’star gets equity in the company
• Extra leave (bonus annual leave, sabbatical leave etc.) 
• Work with the greatest talent in town
• See the world! We have offices in New York, Seattle, Sydney, Tokyo and London

We believe we’re better together. We love spending time together and are in the office most days (teams are in the office 4 days per week). We also get that you need to balance your life and your commitments so you have the flexibility to manage your own hours and can spend up to a week of every quarter working from anywhere.

We at Rokt choose to create a company that is as diverse and inclusive as the world we live in by attracting, growing & keeping the best talent. Equal employment opportunities are available to all applicants without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

If this sounds like a role you’d enjoy, apply here, and you’ll hear from our recruiting team.

Note: The first stage of the recruitment process for this role is to complete a 20-minute online aptitude test as well as an employee personality profile assessment, which will be sent out to your application email. Successful candidates will be contacted to discuss the next steps.

Blackline Safety is hiring a Client Success Manager, to join our growing team based out of Colchester. This role will be directly responsible for the retention of the customer base within an assigned book of business and will work directly with customers, distribution partners and other stakeholders, communicate with them proactively and resolve issues to ensure they are getting the most out of their investment in Blackline Safety products and services.

Responsibilities:

• Renew customers service contracts through our distribution networks, preparing renewal quotes and following through to completion
• Effectively manage account renewal negotiations including creating appropriate quotations, resulting in the completion of greater than 90% of renewals within the designated quarter
• Establish productive professional relationships with key personnel in assigned customer accounts, ensuring long term client retention and growth
• Identify and drive growth opportunities inside accounts, working with sales management to work as a team and help drive results
• Plan and execute annual, quarterly and other types of business reviews to ensure customers are deriving optimum value from their Blackline solution.
• Interpret customer concerns and mobilize the necessary internal resources in such a way that not only customer satisfaction is assured but our product offering is continuously improving
• Develop customer account plans in partnership with other Blackline teams and distribution partners
• Work as an ambassador to help clients realize the full benefit of available Blackline products and services
• Provide feedback to product management team on long term trends that may affect customer satisfaction or retention.
• Actively look for ways to improve process efficiencies and effectiveness
• Other duties as assigned

Qualifications:

• Post-secondary degree in business or marketing is an asset
• Minimum 3 years of B2B sales, or account management, preferably including experience of SAAS
• Clear communication, both written and verbal with strong interpersonal skills
• Proven experience managing customer relationships, preferably in an international and/or industrial environment
• Fluency in other European languages is an asset
• Ability to travel up to 25%
• Proficient with MS Excel and an Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) application
• Functional in using MS Office and other corporate administration tools
• Excellent customer service skills, a desire to understand each customer’s needs, and help find the right solution for them.

About Blackline Safety

Blackline Safety is a world leader in the development and manufacturing of wirelessly connected safety products. We offer the broadest and most complete portfolio available in the industry. Our products are designed to save lives and we monitor personnel working alone in populated areas, complex indoor facilities, and the remote reaches of our planet. Blackline’s products are used to keep people safe in the event of falls, missed check-ins, man-downs, and exposure to explosive or toxic gas. Our design, development, sales, marketing, support, and production are all performed in-house at our headquarters in Calgary, AB. Blackline Safety is a publicly traded company.

Blackline Safety is powered by the diversity of our talented employees. We are an equal opportunity employer. We consider all applicants, regardless of age, religion, race, color, ancestry, gender, gender identity or expression, disability, national origin, race, or sexual orientation. We enthusiastically encourage all individuals to apply for positions that fit their passions.