136 Clinic Manager jobs in the United Kingdom

Practice Manager Job Description 

Summary

HUM2N is a healthcare brand which is the antidote to mainstream medicine. HUM2N launched in 2020 and currently operates out of a 4500 sq ft state-of-the-art, futuristic lounge in trendy Chelsea, London. At HUM2N, we use biology to understand your past, and cutting-edge science to transform your future. Health has traditionally been defined as “the absence of disease”, with traditional medicine solely focusing on treating symptoms. It’s time for a new era of healthcare. We believe healthcare starts when you’re healthy.

Our mission is to uncover the root causes, and resolve, prevent, and optimise our clients’ health to reach their true potential - no matter where they are on their journey.

We do this through our personalised health programmes delivered by our physician-led team, cutting-edge therapies at our HUM2N Lounge, ongoing health expert support and through our powerful range of medical-grade supplements. The HUM2N lounge offers treatments such as cryotherapy, oxygen therapy, and IV injections including NAD and supernutrients. In the future, HUM2N will scale the lounges globally and provide B2B products to clinicians that HUM2N will train in our academy.

At HUM2N, the Practice Manager plays a critical leadership role in ensuring the seamless delivery of world-class healthcare and wellness experiences. This position is responsible for overseeing daily clinical operations, upholding regulatory and compliance standards, managing cross-functional teams, and contributing to strategic business growth. The ideal candidate is operationally meticulous, people-oriented, and thrives in a fast-paced, premium clinical environment.

Key Responsibilities

1. Clinic Operations & Compliance

• Manage day-to-day clinic functions, including rotas, scheduling (via Pabau), courier logistics, and front-of-house operations.
• Oversee client experience journeys, ensuring seamless and premium service delivery from start to finish.
• Maintain clinic systems and processes: cash handling, refunds, crisis management, and medical equipment checks (Cryotherapy, HBOT, Aesthetic devices).
• Monitor inventory and PO systems; manage incoming mail, deliveries, and test kit logistics.
• Ensure compliance with CQC and Health & Safety regulations, including infection control, risk assessments, audits, and staff record keeping.
• Rapidly address and resolve operational, IT, and facility-related issues.
• Uphold strict confidentiality and adhere to GDPR/Data Protection policies.

2. Clinic Presentation & Service Standards

• Guarantee exceptional clinic presentation and cleanliness at all times.
• Maintain efficient systems that support the clinic’s high-quality service standards.
• Ensure full adherence to Health & Safety and regulatory requirements.
• Drive initiatives that enhance the patient experience and uphold HUM2N’s premium standards.

3. Team Leadership & HR Management

• Lead and manage the Concierge, Clinic, and Health Programs teams.
• Conduct performance reviews, set KPIs, and hold regular team 1:1s.
• Oversee scheduling, sickness and leave tracking, team handovers, and onboarding processes.
• Ensure training frameworks are in place and adhered to across all roles.
• Support appropriate recruitment, maintain operational coverage, and foster employee engagement.

4. Governance, Clinical Compliance & CQC

• Maintain and update SOPs, ensure rota accuracy, and oversee site safety measures.
• Ensure CQC registration compliance, manage internal audits, and uphold infection prevention protocols.
• Handle clinical governance matters, including incidents, complaints, and significant event reviews.
• Managing Practice Privileges and Room Rental agreements 
• Managing the Risk Register and actioning/mitigating against findings
• Managing Clinic Insurance Policies & ICO registration 
• Manage / Review existing clinic policies and SOPs
• Develop and implement clinical and operational policies and procedures to ensure compliance with relevant laws, regulations, and best practices.
• Ensures completion of patient feedback forms and satisfaction surveys 
• Comply with CQC regulatory framework to achieve ‘outstanding’ status.

5. Systems & IT Administration

• Act as super user for Pabau, HubSpot, and F365 platforms.
• Manage service templates, consent forms, and system configurations.
• Troubleshoot and escalate IT issues; maintain admin email channels.

6. Strategic Reporting & Business Support

• Lead weekly operations and governance meetings.
• Report on KPIs, treatment turnaround times, plan conversions, and service efficiency.
• Maintain vendor relationships and oversee contract renewals.

8. Quality of Care

• Monitor and report on care quality, clinical compliance, and retention metrics.
• Support delivery of a seven-day clinical service with seven-day enquiry coverage.

9. Fulfilment Operations

• Manage stock levels for clinic supplies as well as e-commerce, ensuring timely dispatch of test kits, supplements, and home treatments.

10. Inventory & Financial Management

• Conduct routine stock audits; monitor shrinkage and track loss prevention metrics.
• Oversee procurement and maintain supplier reconciliation across platforms.
• Report on profitability by clinician, service, and product; support budgeting and forecasting efforts.
• Ensure end-of-day reconciliations and accurate logging of enquiries and transactions.

11. Clinic Optimisation & Resource Allocation

• Analyze clinician and departmental workloads versus capacity.
• Track clinical outcomes in relation to resource use to prevent staff burnout.
• Align service offering with peak demand hours and profitability metrics.

12. Pop-Up Clinics & Satellite Locations

• Support the Sales Director to ensure HUM2N pop-up clinics meet the clinical standards required, ensuring consistent quality and experience standards across locations.

13. HUM2N Health Programs

• New Service Development
• Lead the development and rollout of new health program services in partnership with the clinical and leadership teams.
• Health Programs Reporting
• Own the reporting lifecycle of all HUM2N Health Programs. Provide weekly and monthly updates on program performance, clinician activity, and patient milestones to the leadership team.
• System Maintenance for Health Programs
• Oversee the continuous maintenance and hygiene of both:
• Supplement Management
• Manage HUM2N supplement workflows, including system updates, SOP maintenance, and F365 integration for internal clinic use and external client recommendations.
• Doctor Supervision
• Supervise day-to-day operations of resident and visiting doctors. Ensure schedule adherence, clinical compliance, and timely documentation. Support ongoing communication between doctors and operational staff.
• Referral & Partnership Coordination
• Oversee the management of referral pathways and professional partnerships. Ensure structured processes are followed and tracked, maintaining quality control and continuity of care for incoming or outgoing referrals.
• MSQ Score Tracking
• Monitor the capture, update, and tracking of MSQ (Medical Symptoms Questionnaire) scores throughout client journeys. Ensure data integrity and support program performance reviews with clinical insights.
• Feedback Form Monitoring
• Track and log patient feedback for Health Program touchpoints. Share results with the leadership and clinical team to implement ongoing service improvements.
• Practitioner Rota Oversight
• Manage the rota for Naturopathic Therapists (NTs), ensuring appropriate coverage and communication of changes. Monitor alignment with clinic priorities and patient needs.
• Practicing Privileges & Room Rentals
• Maintain up-to-date agreements for practicing clinicians and external providers using clinic space. Ensure contract integrity, compliance, and service alignment with HUM2N standards.
• Clinical Oversight of Clinic Operations
• Provide operational and clinical oversight across all Health Program delivery touchpoints. Ensure alignment with HUM2N care standards, risk mitigation protocols, and compliance frameworks.

13. Qualifications & Skills

• Bachelor's degree in healthcare management, business administration, or related field.
• Minimum of 3 years of experience managing a healthcare facility or clinic, preferably in functional health and medicine.
• Knowledge of healthcare regulations and compliance requirements, including CQC and COSHH.
• Strong leadership and management skills, with the ability to manage a team of diverse healthcare professionals.
• Excellent communication and interpersonal skills, with the ability to build and maintain relationships with patients, partners, and staff.
• Experience with financial management, including budgeting, billing, and financial reporting.
• Knowledge of healthcare technology and software systems, including electronic medical records and practice management systems.
• High proficiency with clinic systems (e.g., Pabau, HubSpot, Microsoft 365).
• Passion for functional health and medicine and a commitment to providing the highest quality of care to patients

14. Working Hours & Schedule

As our Clinic Manager, you’ll work full-time — 5 days per week, 9:00 AM to 6:00 PM — as part of a supportive leadership team ensuring smooth day-to-day operations.

To keep things balanced while maintaining high standards of care, your schedule will follow a structured rotating pattern :

• You’ll always work Mondays , helping us start the week strong
• You’ll be scheduled 5 days per week , with your 2 days off rotating to fit within the team’s overall coverage plan
• Weekend coverage is shared with our management team — you’ll be part of the rotation to ensure we always have a senior team member on-site
• When the Business Manager is off, you’ll be on-site to provide continuity and leadership

This rotation is designed to ensure we always have strong leadership presence without overloading any one team member — giving you structure, variety, and work-life balance.

16. Salary Band

£35,000 – £45,000 per annum , depending on experience and qualifications. Plus Bonus.

Clinic Manager

Location: Glasgow

Hours: 40 hours per week including weekends

Salary: DoE

Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.

For over 35 years, millions of patients have trusted Optical Express with their eye care. As the UK’s leading private provider of laser eye, premium intraocular lens and cataract surgery, our Surgeons undertake more laser procedures collectively than any other provider. We look after thousands of patients in our clinics every week and it’s a privilege to transform the lives of so many.

The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity.

The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet.

If you’re looking to work for a market leader, then read on as we are looking for a Clinic Manager to work in our prestigious Glasgow city centre clinic, where you’ll have responsibility for managing the performance of the team.

Key Responsibilities

You will be customer facing and you will help drive performance for the practice. You’ll also be responsible for the daily operational efficiency of the practice; a key part of your role will be developing the team and also promoting the benefits of laser surgery and aesthetic procedures to patients.

You may come from a retail background where world class customer service comes naturally to you.

You will have strong management experience within an aesthetics clinics, Optical setting or high-end retail. You’ll be adept at delivering great results through your passion for people and by working closely with members of your team to develop them through performance management.

It goes without saying that you’ll possess excellent communication and presentation skills, be articulate, motivated to achieve and have a willingness to learn and progress within Optical Express.

Day to day

• Effectively and efficiently manage resources to meet customer demands
• Ensure the practice is presentable and maintained to the highest standards of tidiness and cleanliness which showcase the professional image of Optical Express
• Help recruit, induct, coach and support your team to ensure all team members meet acceptable levels of knowledge and competence
• Ensure the team influences and advises potential patients on the most suitable and appropriate solution for their needs

What’s in it for you?

• Competitive salary
• Free or discounted optical products and procedures
• Career progression
• Modern working environment with superb technological support

Please apply now by uploading your CV.

This is a fantastic opportunity to join a global organisation where you will have the opportunity to grow and develop within a professional working environment.

Optical Express is an equal opportunities employer.

Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.

For over 35 years, millions of patients have trusted Optical Express with their eye care. As the UK’s leading private provider of laser eye, premium intraocular lens and cataract surgery, our Surgeons undertake more laser procedures collectively than any other provider. We look after thousands of patients in our clinics every week and it’s a privilege to transform the lives of so many.

The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity.

The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet.

If you’re looking to work for a market leader, then read on as we are looking for a Clinic Manager to work in our clinic in Dartford, where you’ll have responsibility for managing the performance of the team.

Key Responsibilities

You will be customer facing and you will help drive performance for the practice. You’ll also be responsible for the daily operational efficiency of the practice; a key part of your role will be developing the team and also promoting the benefits of laser surgery to patients.

You may come from a retail background where world class customer service comes naturally to you.

You will have strong management experience within a high-end retail or Optical setting. You’ll be adept at delivering great results through your passion for people and by working closely with members of your team to develop them through performance management.

It goes without saying that you’ll possess excellent communication and presentation skills, be articulate, motivated to achieve and have a willingness to learn and progress within Optical Express.

Day to day

• Effectively and efficiently manage resources to meet customer demands
• Ensure the practice is presentable and maintained to the highest standards of tidiness and cleanliness which showcase the professional image of Optical Express
• Help recruit, induct, coach and support your team to ensure all team members meet acceptable levels of knowledge and competence
• Ensure the team influences and advises potential patients on the most suitable and appropriate solution for their needs

What’s in it for you?

• Competitive salary
• Free or discounted optical products and procedures
• Career progression
• Modern working environment with superb technological support

Please apply now by uploading your CV.

This is a fantastic opportunity to join a global organisation where you will have the opportunity to grow and develop within a professional working environment.

Optical Express is an equal opportunities employer.

Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.

For over 35 years, millions of patients have trusted Optical Express with their eye care. As the UK’s leading private provider of laser eye, premium intraocular lens and cataract surgery, our Surgeons undertake more laser procedures collectively than any other provider. We look after thousands of patients in our clinics every week and it’s a privilege to transform the lives of so many.

The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity.

The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet.

An exciting opportunity has become available for a Clinic Manager to join our prestigious Leeds, King Street clinic. You will join a world-class team delivering a range of eye care services such as laser eye surgery and cataract surgery consultations.

Role

Responsible for the operational efficiency of the store; a key part of your role will be developing your team to deliver on challenging but attainable sales targets, not only with Laser Eye Surgery and IOL procedures, but also selling the benefits of purchasing glasses or contact lenses with Optical Express compared to their current provider.

You might come from a retail background where world class customer service comes naturally to you.

You will absolutely have strong management experience within a Store/Retail/Clinic setting and can deliver results through your passion for people and by working closely with others to develop them through performance management.

It goes without saying you will possess excellent communication and presentation skills, be articulate, motivated to achieve and have a willingness to learn and progress within Optical Express.

• To promote the benefits of laser eye surgery, IOL, Contact Lens and Glasses to all customers/ patients with passion, enthusiasm and the highest level of product knowledge
• To ensure the levels of professionalism, customer care, product knowledge and selling skills of all staff within the Clinic meet or exceed the Company standard in order to sell effectively and meet customer needs
• To minimize the occurrence of customer complaints through improved customer care and quality of service. To resolve any complaints quickly, efficiently and professionally and to retain customer loyalty
• To ensure that at all times the Clinic is presentable and maintains the highest standards of tidiness and cleanliness and promotes the professional image of Optical Express
• To recruit, induct, coach & support the team to ensure that all staff within the Clinic meet the acceptable levels of knowledge and competence
• To promote team work between the professional, clinical and retail teams
• To be responsible for all aspects of Health and Safety for the Clinic and its employees and to ensure that all guidelines and legal requirements are upheld
• To maximize conversion opportunities with the patients to our premier treatments in both refractive and optical products
• To ensure the Clinic team influences and advises potential patients on the most suitable and appropriate solution for their needs

Essential Skills

• Experience as a Store/Retail/Clinic Manager
• Excellent communication and presentation skills
• Adaptable with a flexible approach to work
• Articulate and presentable with meticulous attention to detail
• Good experience of Microsoft office and outlook
• Ability to negotiate & influence outcomes
• Demonstrate confidentiality, integrity and discretion
• Self-motivated, enthusiastic and well presented

Desirable

• A proven track record of developing a team through performance management
• Optical Experience

What’s in it for you?

• An industry leading salary DoE plus excellent bonus potential
• State of the art, modern working environments
• 29 days annual leave
• Free Laser Eye Surgery and Intraocular Lens Surgery
• Free eye tests
• Discounted prescription eye wear and sunglasses
• Generous Optical Express friends and family discount scheme
• Ongoing training and development opportunities
• Pension scheme

This is a fantastic opportunity to join a global organization where you will have the opportunity to grow and develop within a professional working environment.

Optical Express is an equal opportunities employer.

Senior Clinical Manager - Luxury Aesthetic Clinic - Central London - Competitive Salary (£60,000+)

Ready to Lead a World-Class Clinical Team?

We're seeking an exceptionalSenior Clinical Manager for our clients luxury aesthetic clinic in Central London.

What Makes This Role Special

Unlike traditional management positions, we need an individual with aaesthetic background; our client's team of qualified la.

An amazing new job opportunity has arisen for a committed Clinic Manager to work in an exceptional dialysis clinic based in the Poole, Dorset area. You will be working for one of UK's leading healthcare providers

This dialysis clinic delivers the highest level of care in state-of-the-art clinics with the most technologically advanced equipment

**To be considered for this position you must be qualified as a Registered General Nurse (RGN) with a current active NMC Pin**

As the Clinic Manager your key responsibilities include:

• Overall leadership and operations management of the clinic
• Providing a seamless patient journey and an inviting environment for clients through all touch points
• Liaising with external organisations such as NHS Trusts or the CQC with the support of the Regional Manager
• Implementing new processes to drive quality improvements initiative through the clinic
• Onboarding new teammates effectively alongside the wider team
• Develop positive relationships with patients and handling any complaints that may arise
• Ensuring compliance with all relevant clinical, governance and regulatory systems and policies including KLoE
• Maintaining accurate records and timely report submissions

The following skills and experience would be preferred and beneficial for the role:

• Previous clinical leadership experience in an outpatient haemodialysis setting
• Engaging communication skills and a friendly demeanour to successfully connect with a diverse team and patients
• Lead by example style to encourage a value driven culture that brings the best out of everyone
• Proactive and solution orientated approach to changing situations in a clinical environment
• Exceptional organisation skills to manage an array of different tasks associated with running a clinic
• Evidence of Continued Professional Development, ideally in Renal Care

The successful Clinic Manager will receive an excellent salary of £44,000 - £9,200 per annum DOE. This exciting position is a temporary to permanent role working full time 37.5 hours. In return for your hard work and commitment you will receive the following generous benefits:

** ,000 Location Allowance**

• 35 days' paid leave per annum, including bank holidays
• Flexible timings
• Flexible contracts
• Gift vouchers, discounts and much more!

Reference ID: 7065

To apply for this fantastic job role, please call on 0121 638 0567 or send your CV

Job Title: Clinic Manager

Location: Kensington

Job Description:

The Consulting Room is seeking a highly experienced and dynamic Clinic Manager to join a prestigious aesthetic clinic based in Kensington. This is an exciting opportunity for someone with a strong background in the aesthetics industry to lead a successful team, ensure the smooth running of clinic operations, and drive business growth.

Only applicants with aesthetic experience will be considered.

Key Responsibilities:

• Oversee the daily operations of the clinic, ensuring all aspects run smoothly and efficiently.
• Lead, manage, and motivate the clinic team, including aestheticians, administrative staff, and practitioners.
• Ensure compliance with all regulatory and safety standards, including CQC requirements.
• Manage staff scheduling, rotas, and recruitment to maintain optimal clinic operations.
• Drive sales performance, client retention, and revenue growth through innovative strategies.
• Conduct regular team meetings, performance reviews, and training to maintain high standards.
• Ensure the clinic delivers exceptional client care and a luxurious experience at all times.
• Maintain stock levels and oversee inventory management.
• Develop and implement marketing strategies, including social media campaigns, to promote the clinics services.
• Handle client complaints and ensure any issues are resolved professionally and efficiently.

Requirements:

• Proven experience in the aesthetics industry (clinic management experience preferred).
• Strong leadership skills with the ability to inspire and lead a team.
• Excellent knowledge of aesthetic treatments, devices, and skincare products.
• Business acumen and a proactive approach to achieving sales and business goals.
• Experience with CQC compliance and industry regulations.
• Outstanding communication and interpersonal skills.
• Highly organised with exceptional attention to detail.
• Proficiency in using clinic management software and other relevant systems.
• Preference for a trained aesthetician to be able to conduct successful training and provide treatments to patients.

What We Offer:

• Competitive salary, dependent on experience.
• Performance-based bonuses.
• Professional development opportunities, including training in advanced aesthetic services.
• Employee discounts on treatments and products.
• A chance to work in a high-end, luxury clinic in the heart of Kensington.

How to Apply:
If you have the required experience in the aesthetics industry and are looking for your next challenge, we would love to hear from you.

Please send your CV and cover letter to Sabrina Haynes at or contact her directly on 07734 203105 for more information.

Join a thriving clinic where your expertise will make a real impact!