13 Clinics jobs in the United Kingdom
Patient Care Advisor
Posted 3 days ago
Job Viewed
Job Description
Role: Patient Care Advisor
Hours: Full time, 40 hours per week
Location: Belfast, fully on-site
Salary: £26,000 plus bonus
Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.
For over 34 years, millions of patients have trusted Optical Express with their eye care. As Europe’s leading private provider of laser eye, premium intraocular lens and cataract surgery, our Surgeons undertake more laser procedures collectively than any other provider. We look after thousands of patients in our clinics every week and it’s a privilege to transform the lives of so many.
The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity.
The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet.
Do you want to be part of a team that literally changes lives?
In return you’ll have the opportunity to develop your career through ongoing training and development.
Each day will vary however the core components of your role will include:
- Engaging with existing customers/patients
- Handling customer enquiries quickly and efficiently
- Understand customers/patient demand and needs
- Overcome objectives and resolve them
- Maintain and develop product knowledge and customer service skills
- Accurate maintenance of patient records
Essential skills
- Excellent verbal and written communication skills
- The ability to deal with customers over the telephone in a confident and professional manner
- A willingness to learn
- Sales experience
- Excellent rapport building and communication skills with the ability to overcome objections
What’s in it for you?
- Rewarding salary
- Bonus incentives
- Free or discounted optical products/procedures
- Discounted prescription and non-prescription eye care (including family)
- Career progression
- Cycle to work scheme
This is a fantastic opportunity to join an established organisation where you will have the support to grow and develop within a professional working environment.
If you are interested in being considered for the role please apply now.
Optical Express is an equal opportunities employer
Patient Care Advisor
Posted today
Job Viewed
Job Description
Role: Patient Care Advisor
Hours: Full time, 40 hours per week
Location: Belfast, fully on-site
Salary: £26,000 plus bonus
Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.
For over 34 years, millions of patients have trusted Optical Express with their eye care. As Europe’s leading private provider of laser eye, premium intraocular lens and cataract surgery, our Surgeons undertake more laser procedures collectively than any other provider. We look after thousands of patients in our clinics every week and it’s a privilege to transform the lives of so many.
The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity.
The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet.
Do you want to be part of a team that literally changes lives?
In return you’ll have the opportunity to develop your career through ongoing training and development.
Each day will vary however the core components of your role will include:
- Engaging with existing customers/patients
- Handling customer enquiries quickly and efficiently
- Understand customers/patient demand and needs
- Overcome objectives and resolve them
- Maintain and develop product knowledge and customer service skills
- Accurate maintenance of patient records
Essential skills
- Excellent verbal and written communication skills
- The ability to deal with customers over the telephone in a confident and professional manner
- A willingness to learn
- Sales experience
- Excellent rapport building and communication skills with the ability to overcome objections
What’s in it for you?
- Rewarding salary
- Bonus incentives
- Free or discounted optical products/procedures
- Discounted prescription and non-prescription eye care (including family)
- Career progression
- Cycle to work scheme
This is a fantastic opportunity to join an established organisation where you will have the support to grow and develop within a professional working environment.
If you are interested in being considered for the role please apply now.
Optical Express is an equal opportunities employer
Patient Care Co-Ordinator
Posted today
Job Viewed
Job Description
The duties and responsibilities to be undertaken by members of the practice administration team may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the administration manager/practice manager, dependent on current and evolving practice workload and staffing levels: Opening up/locking-up of practice premises and maintaining security in accordance with Practice protocols Maintaining and monitoring the practice appointments system Processing personal and telephone requests for appointments, visits and telephone consultations and ensuring callers are directed to the appropriate healthcare professional Processing and distributing incoming (and outgoing) mail Taking messages and passing on information Filing and retrieving paperwork Processing repeat prescriptions in accordance with practice guidelines Computer data entry; processing and recording information in accordance with practice procedures Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers re-stock consulting rooms as required Providing clerical assistance including word/data processing, filing, photocopying and scanning Ordering, re-ordering and monitoring of stationery and other supplies Provision of refreshments for staff and visitors as required, keeping the kitchen area clean and tidy Keeping the reception area, noticeboards and leaflet dispensers tidy and free from obstructions and clutter
Patient Care- Sales Advisor
Posted 1 day ago
Job Viewed
Job Description
Role: Patient Care- Sales Advisor
Hours: Full time, 40 hours per week
Location: Glasgow, fully on-site
Salary: £33,000 OTE
Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.
For over 35 years, millions of patients have trusted Optical Express with their eye care. As the UK’s leading private provider of laser eye, premium intraocular lens and cataract surgery, our Surgeons undertake more laser procedures collectively than any other provider. We look after thousands of patients in our clinics every week and it’s a privilege to transform the lives of so many.
The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity.
We are actively recruiting for experienced Patient Care – Sales Advisors to join our team within our Contact Centre in the City Centre of Glasgow.
Each day will vary however the core components of your role will include:
- Engage with patients who have attended a surgery consultation, discussing the life-changing benefits of vision correction surgery.
- Provide clear and supportive guidance, addressing patient concerns and overcoming objections.
- Manage your own diary, scheduling follow-up calls with patients and ensuring that all appointments are booked correctly.
- Maintain a high level of professionalism, empathy, and care while building trust with patients.
- Ensure that all patient information is accurately recorded and that patient queries are handled in a timely manner.
- Work closely with the medical and administrative teams to ensure a smooth patient experience from initial consultation to post-surgery follow-up.
Essential skills
- Exceptional communication and interpersonal skills, with the ability to engage and build rapport with patients.
- Achieve and exceed performance targets related to patient conversion rates, appointment scheduling, and follow-up success.
- Monitor key performance indicators (KPIs), including conversion rates and patient satisfaction, ensuring that goals are consistently met.
- A proactive and empathetic approach to customer service.
What’s in it for you?
- A salary of £33,000 OTE
- Bonus and team incentives.
- Ongoing training and development opportunities and career progression.
- A supportive and collaborative work environment.
- The chance to make a real difference in the lives of our patients.
This is a fantastic opportunity to join an established organisation where you will have the support to grow and develop within a professional working environment.
If you are interested in being considered for the role please apply now.
Optical Express is an equal opportunities employer
Patient Care- Sales Advisor
Posted today
Job Viewed
Job Description
Role: Patient Care- Sales Advisor
Hours: Full time, 40 hours per week
Location: Glasgow, fully on-site
Salary: £33,000 OTE
Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.
For over 35 years, millions of patients have trusted Optical Express with their eye care. As the UK’s leading private provider of laser eye, premium intraocular lens and cataract surgery, our Surgeons undertake more laser procedures collectively than any other provider. We look after thousands of patients in our clinics every week and it’s a privilege to transform the lives of so many.
The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity.
We are actively recruiting for experienced Patient Care – Sales Advisors to join our team within our Contact Centre in the City Centre of Glasgow.
Each day will vary however the core components of your role will include:
- Engage with patients who have attended a surgery consultation, discussing the life-changing benefits of vision correction surgery.
- Provide clear and supportive guidance, addressing patient concerns and overcoming objections.
- Manage your own diary, scheduling follow-up calls with patients and ensuring that all appointments are booked correctly.
- Maintain a high level of professionalism, empathy, and care while building trust with patients.
- Ensure that all patient information is accurately recorded and that patient queries are handled in a timely manner.
- Work closely with the medical and administrative teams to ensure a smooth patient experience from initial consultation to post-surgery follow-up.
Essential skills
- Exceptional communication and interpersonal skills, with the ability to engage and build rapport with patients.
- Achieve and exceed performance targets related to patient conversion rates, appointment scheduling, and follow-up success.
- Monitor key performance indicators (KPIs), including conversion rates and patient satisfaction, ensuring that goals are consistently met.
- A proactive and empathetic approach to customer service.
What’s in it for you?
- A salary of £33,000 OTE
- Bonus and team incentives.
- Ongoing training and development opportunities and career progression.
- A supportive and collaborative work environment.
- The chance to make a real difference in the lives of our patients.
This is a fantastic opportunity to join an established organisation where you will have the support to grow and develop within a professional working environment.
If you are interested in being considered for the role please apply now.
Optical Express is an equal opportunities employer
Patient Care Coordinator - Overseas
Posted 27 days ago
Job Viewed
Job Description
*You will never pay a fee to Job Bridge Global at any point for this opportunity. This opportunity is aimed toward individuals looking to work overseas in the USA and Canada while pursuing their careers in healthcare. We do this to attract a broader range of candidates in local search results.
Job Bridge Global is excited to offer a remarkable opportunity for healthcare professionals aiming to broaden their careers internationally. This position not only allows you to experience different cultures and healthcare systems, but it also enhances your professional journey in various healthcare environments.
Position Overview:
We are seeking a dedicated Patient Care Coordinator to join our international teams in ensuring exemplary patient care and satisfaction. This role involves collaborating with healthcare staff to facilitate comprehensive care for patients and assisting them throughout their treatment journey.
What you will do
- Makes rounds on patients to ensure that care is being delivered according to individualized patient care plan.
- Orchestrates patient flow and bed assignments within the shift
- Assists with emergency situations, admissions/visits, and supports staff in direct care activities.
- Trouble-shoots for patient safety, assessments, and care issues during rounds and throughout shift.
- Ensures immediate response to patient and/or family concerns.
- Serves as primary point of contact for physicians and is responsive to physicians' needs.
- Makes/ensures that appropriate assignments are made.
- Guides and collaborates with Case Managers to ensure appropriate patient resource use and movement.
- Supports flow of information and communications including interdisciplinary information and communications from Clinical Director to Associates and from Associates to Clinical Director.
- Collaborates with support departments to ensure services needed for patient care are appropriate and timely
- Delegates tasks appropriately and within licensure requirements.
- Participates in quality reviews for clinical care.
- Provides clinical leadership to Associates during the shift.
- Supports Associate's development of skill and knowledge.
- Provides first line feedback to staff on performance.
- In collaboration with Clinical Director prepares and conducts performance evaluations as directed.
- Creates a positive work environment and contributes to Associate retention.
Requirements
Education Qualifications
- Post-Graduate Certificate or Diploma Nursing - RN
- Preferred: Bachelor's Degree Nursing - RN
Experience Qualifications
- 1-3 years Nursing, Minimum of 2 years RN experience
Skills and Abilities
- Ability to convey information clearly and professionally to patients, families, and health care teams, ensuring alignment with care plans
- Assess team members' skills, delegates tasks appropriately and provides oversight to ensure high-quality patient care
- Familiarity with care coordination processes discharge planning and resource management to ensure seamless transition of patients within care setting.
- Strong knowledge of the Nurse Practice Act and the scope of practice for a Registered Nurse.
- Ability to process complex clinical information using critical thinking to develop, implement, and support individualized care plans.
- Familiarity with healthcare technology that enhances patient safety and care efficiency (e.g., bar code scanning, electronic health records).
Licenses and Certifications
- BASIC LIFE SUPPORT
- Registered Nurse
- Preferred: Certification in clinical specialty
Supervision Provided by this Position
- Supervises all clinical and support staff assigned to the team.
Physical Demands
- The physical activities of this position may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion.
- Must have good balance and coordination.
- The physical requirements of this position are: medium work - exerting up to 50 lbs. of force occasionally and/or up to 25 lbs. of force frequently.
- The Associate is required to have close visual acuity including color, depth perception, and field of vision to perform an activity, such as assessing patients, preparing and analyzing data and figures; transcribing; viewing a computer terminal; or extensive reading.
- Frequent invasive and non-invasive patient contact.
- Exposure to patient body fluids as well as exposure to hazardous or poisonous materials.
- Ability to react quickly to emergencies.
Benefits
- Outstanding salary in the USA or Canada
- Relocation fees to cover expenses in finding accommodation
- Flights
- Legal fees and licensing fees
- Plus more, depending on the end employer
Director, Client Services, Medical Affairs
Posted 1 day ago
Job Viewed
Job Description
IQVIA Medical Communications is seeking Director, Client Services to drive growth, quality and customer relationships across a portfolio of accounts in our global business.
**Who We Are**
IQVIA is a global leader in bringing together data, technology, advanced analytics, and human science expertise to help the healthcare industry make better decisions, and ultimately improve patient outcomes. Thanks to our unique position within IQVIA and Medical Affairs, the Medical Communications division provides offerings that extend well beyond those of a traditional agency to support this mission.
Our team includes practice area leads, strategists, behavioural scientists, account and event managers, operations specialists, plus content and design professionals. Together and in partnership with our customers, we transform data and insights into effective medical communications to accelerate positive change in health care.
We are a highly collaborative and intellectually curious group of people located in 14 countries across 4 continents. We are continually pushing each other to improve our solutions, drawing on our unique blend of backgrounds and experience.
**Role objective:**
Reporting to the Head of Site Engagement and Medical Affairs Training Practice, this role is accountable for the strategic growth and management of a portfolio of customer accounts, leading the team to achieve strong customer relationships, achieve growth targets and ensure high quality programme strategy and delivery across Site Engagement and Medical Affairs Training, and Medical Affairs Communications programmes.
This role is responsible for the development and upskilling of the Account Management team to drive growth through well-defined Account Plans, strategic programme development, robust client / Sponsor relationships and high-quality execution. This role will also support and, when required, deputise for the Head of Site Engagement and Medical Affairs Training Practice in developing and executing strategic initiatives.
Key responsibilities include:
**Strategic leadership**
+ Collaborate with the Head of Site Engagement and Medical Affairs Training Practice to shape and execute Practice Area strategy, including new solution development in collaboration with our Product and Strategy team, internal stakeholder engagement, implementing core initiatives to achieve Practice Area strategy, and ensuring robust performance reporting.
+ Deputize for the Head of Site Engagement and Medical Affairs Training Practice when necessary
**Growth**
+ Take responsibility for financial performance of account portfolio including achieving growth, revenue and profitability targets and ensuring accurate forecasting
+ Take accountability for collaborating with Account Management Team to design and implement Account Growth Plans that drive organic expansion and net new business
+ Cultivate fruitful partnerships with IQVIA business development teams to ensure integration of IQVIA Medical Communications (IMC's) growth goals into broader account plans, and to ensure inclusion in the relevant proposals and client engagements
+ Maintain overview of all IMC work across allocated accounts, working with Heads of Practice and Account Management team to identify opportunities to cross sell solutions and extend relationships with clients from clinical study support into Medical Affairs Communications
+ Identify and lead strategic pricing initiatives, ensuring inclusion of IMC services within IQVIA pricing tools and encouraging default inclusions of services into core IQVIA solutions across Research and Development, Real World Solutions and Commercial Services
**Client relationships and business development**
+ Serve as a strategic client / sponsor partner across key accounts, cultivating senior-level stakeholder relationships - including with procurement teams - to uncover new opportunities and accelerate growth
+ Increase portfolio revenue by identifying and acting as senior lead on high-impact business proposals, overseeing pitch / bid defence development, and ensuring successful outcomes
+ Take responsibility for maintaining strong hit and strike rates for proposals and driving improvements over time
+ Lead team to collaborate with other IQVIA business development teams to advocate for, and protect, inclusion of IMC services into study proposals, budgets and contracts
+ Maintain a deep understanding of the relevant therapeutic landscape pertaining to client accounts, and develop subject matter expertise in identified service areas across all IMC Practice Areas
+ Build a strong external presence and engage senior industry leaders to cultivate new business opportunities
**Quality**
+ Support Account Management team to deliver high quality strategies and programs that are delivered with excellence, ensuring strong client feedback and enabling organic growth
+ Act as point of escalation for any delivery challenges, advising and mentoring Account Management team to resolve and where appropriate, supporting client discussions and brokering internal solutions
+ Champion process optimization and ensure consistent adherence to best practices across the Practice Area; actively participate in initiatives to deliver operational enhancements, ensuring they meet Practice Area needs
**Internal collaboration**
+ Provide subject matter expertise across the Practice Area and wider IQVIA, serving as a senior point of contact for other leaders within IQVIA, to identify and operationalise fruitful collaborations
+ Participate in collaborative service development and business development opportunities that drive growth for IMC
+ Through a deep understanding of customer strategy, identify opportunities to introduce other IQVIA teams to the customer
+ Participate in collaborative service development and business development activities
**Team leadership**
+ Line manage and mentor the Account Management team, managing staff in accordance with organization's policies and applicable regulations, and supporting and developing them to achieve their goals and develop new skills and supporting resource planning to maintain optimal team utilization
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide.
To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.
EEO Minorities/Females/Protected Veterans/Disabled
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Director, Client Services, Medical Affairs
Posted 1 day ago
Job Viewed
Job Description
IQVIA Medical Communications is seeking Director, Client Services to drive growth, quality and customer relationships across a portfolio of accounts in our global business.
**Who We Are**
IQVIA is a global leader in bringing together data, technology, advanced analytics, and human science expertise to help the healthcare industry make better decisions, and ultimately improve patient outcomes. Thanks to our unique position within IQVIA and Medical Affairs, the Medical Communications division provides offerings that extend well beyond those of a traditional agency to support this mission.
Our team includes practice area leads, strategists, behavioural scientists, account and event managers, operations specialists, plus content and design professionals. Together and in partnership with our customers, we transform data and insights into effective medical communications to accelerate positive change in health care.
We are a highly collaborative and intellectually curious group of people located in 14 countries across 4 continents. We are continually pushing each other to improve our solutions, drawing on our unique blend of backgrounds and experience.
**Role objective:**
Reporting to the Head of Site Engagement and Medical Affairs Training Practice, this role is accountable for the strategic growth and management of a portfolio of customer accounts, leading the team to achieve strong customer relationships, achieve growth targets and ensure high quality programme strategy and delivery across Site Engagement and Medical Affairs Training, and Medical Affairs Communications programmes.
This role is responsible for the development and upskilling of the Account Management team to drive growth through well-defined Account Plans, strategic programme development, robust client / Sponsor relationships and high-quality execution. This role will also support and, when required, deputise for the Head of Site Engagement and Medical Affairs Training Practice in developing and executing strategic initiatives.
Key responsibilities include:
**Strategic leadership**
+ Collaborate with the Head of Site Engagement and Medical Affairs Training Practice to shape and execute Practice Area strategy, including new solution development in collaboration with our Product and Strategy team, internal stakeholder engagement, implementing core initiatives to achieve Practice Area strategy, and ensuring robust performance reporting.
+ Deputize for the Head of Site Engagement and Medical Affairs Training Practice when necessary
**Growth**
+ Take responsibility for financial performance of account portfolio including achieving growth, revenue and profitability targets and ensuring accurate forecasting
+ Take accountability for collaborating with Account Management Team to design and implement Account Growth Plans that drive organic expansion and net new business
+ Cultivate fruitful partnerships with IQVIA business development teams to ensure integration of IQVIA Medical Communications (IMC's) growth goals into broader account plans, and to ensure inclusion in the relevant proposals and client engagements
+ Maintain overview of all IMC work across allocated accounts, working with Heads of Practice and Account Management team to identify opportunities to cross sell solutions and extend relationships with clients from clinical study support into Medical Affairs Communications
+ Identify and lead strategic pricing initiatives, ensuring inclusion of IMC services within IQVIA pricing tools and encouraging default inclusions of services into core IQVIA solutions across Research and Development, Real World Solutions and Commercial Services
**Client relationships and business development**
+ Serve as a strategic client / sponsor partner across key accounts, cultivating senior-level stakeholder relationships - including with procurement teams - to uncover new opportunities and accelerate growth
+ Increase portfolio revenue by identifying and acting as senior lead on high-impact business proposals, overseeing pitch / bid defence development, and ensuring successful outcomes
+ Take responsibility for maintaining strong hit and strike rates for proposals and driving improvements over time
+ Lead team to collaborate with other IQVIA business development teams to advocate for, and protect, inclusion of IMC services into study proposals, budgets and contracts
+ Maintain a deep understanding of the relevant therapeutic landscape pertaining to client accounts, and develop subject matter expertise in identified service areas across all IMC Practice Areas
+ Build a strong external presence and engage senior industry leaders to cultivate new business opportunities
**Quality**
+ Support Account Management team to deliver high quality strategies and programs that are delivered with excellence, ensuring strong client feedback and enabling organic growth
+ Act as point of escalation for any delivery challenges, advising and mentoring Account Management team to resolve and where appropriate, supporting client discussions and brokering internal solutions
+ Champion process optimization and ensure consistent adherence to best practices across the Practice Area; actively participate in initiatives to deliver operational enhancements, ensuring they meet Practice Area needs
**Internal collaboration**
+ Provide subject matter expertise across the Practice Area and wider IQVIA, serving as a senior point of contact for other leaders within IQVIA, to identify and operationalise fruitful collaborations
+ Participate in collaborative service development and business development opportunities that drive growth for IMC
+ Through a deep understanding of customer strategy, identify opportunities to introduce other IQVIA teams to the customer
+ Participate in collaborative service development and business development activities
**Team leadership**
+ Line manage and mentor the Account Management team, managing staff in accordance with organization's policies and applicable regulations, and supporting and developing them to achieve their goals and develop new skills and supporting resource planning to maintain optimal team utilization
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide.
To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.
EEO Minorities/Females/Protected Veterans/Disabled
Patient Care Coordinator - ER - Overseas
Posted 27 days ago
Job Viewed
Job Description
*You will never pay a fee to Job Bridge Global at any point for this opportunity. This opportunity is aimed toward individuals looking to work overseas in the USA and Canada while pursuing their careers in healthcare. We do this to attract a broader range of candidates in local search results.
Job Bridge Global is thrilled to present an exciting opportunity for Registered Nurses and Healthcare Workers who are eager to expand their horizons and enhance their careers on an international scale. This role allows you to immerse yourself in new cultures and healthcare practices while contributing your skills to various healthcare settings.
Position Overview:
Job Bridge Global is seeking an experienced Patient Care Coordinator with a strong background in nursing leadership to join our clients Emergency Room (ER) team for full-time night shifts (7 PM - 7 AM). This role is essential in ensuring the highest quality of patient care, coordinating nursing activities, and leading a team in a fast-paced environment.
Key Responsibilities:
- Makes rounds on patients to ensure that care is being delivered according to individualized patient care plan.
- Orchestrates patient flow and bed assignments within the shift
- Assists with emergency situations, admissions/visits, and supports staff in direct care activities.
- Trouble-shoots for patient safety, assessments, and care issues during rounds and throughout shift.
- Ensures immediate response to patient and/or family concerns.
- Serves as primary point of contact for physicians and is responsive to physicians' needs.
- Makes/ensures that appropriate assignments are made.
- Guides and collaborates with Case Managers to ensure appropriate patient resource use and movement.
- Supports flow of information and communications including interdisciplinary information and communications from Clinical Director to Associates and from Associates to Clinical Director.
- Collaborates with support departments to ensure services needed for patient care are appropriate and timely
- Delegates tasks appropriately and within licensure requirements.
- Participates in quality reviews for clinical care.
- Provides clinical leadership to Associates during the shift.
- Supports Associate's development of skill and knowledge.
- Provides first line feedback to staff on performance.
- In collaboration with Clinical Director prepares and conducts performance evaluations as directed.
- Creates a positive work environment and contributes to Associate retention.
Requirements
Education Qualifications
- Post-Graduate Certificate or Diploma Nursing - RN
- Preferred: Bachelor's Degree Nursing - RN
Experience Qualifications
- 1-3 years Nursing Minimum of 2 years RN experience
Skills and Abilities
- Ability to convey information clearly and professionally to patients, families, and health care teams ensuring alignment with care plans
- Assess team members skills, delegates task appropriately and provides oversight to ensure high quality patient care
- Familiarity with care coordination processes discharge planning and resource management to ensure seamless transition of patients within care setting.
- Strong knowledge of the Nurse Practice Act and the scope of practice for a Registered Nurse.
- Ability to process complex clinical information using critical thinking to develop, implement, and support individualized care plans.
- Familiarity with healthcare technology that enhances patient safety and care efficiency (e.g., bar code scanning, electronic health records).
Licenses and Certifications
- BASIC LIFE SUPPORT
- Registered Nurse
- Preferred: Certification in clinical specialty
Supervision Provided by this Position
- Supervises all clinical and support staff assigned to the team.
Physical Demands
- The physical activities of this position may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion.
- Must have good balance and coordination.
- The physical requirements of this position are: medium work - exerting up to 50 lbs. of force occasionally and/or up to 25 lbs. of force frequently.
- The Associate is required to have close visual acuity including color, depth perception, and field of vision to perform an activity, such as assessing patients, preparing and analyzing data and figures; transcribing; viewing a computer terminal; or extensive reading.
- Frequent invasive and non-invasive patient contact.
- Exposure to patient body fluids as well as exposure to hazardous or poisonous materials.
- Ability to react quickly to emergency situations.
Patient Care Coordinator - ER - Overseas
Posted 27 days ago
Job Viewed
Job Description
Position Overview:
*You will never pay a fee to Job Bridge Global at any point for this opportunity. This opportunity is aimed toward individuals looking to work overseas in the USA and Canada while pursuing their careers in healthcare. We do this to attract a broader range of candidates in local search results.
Job Bridge Global is thrilled to present an exciting opportunity for Registered Nurses and Healthcare Workers who are eager to expand their horizons and enhance their careers on an international scale. This role allows you to immerse yourself in new cultures and healthcare practices while contributing your skills to various healthcare settings.
Job Bridge Global is looking for a dedicated Patient Care Coordinator to join our Emergency Room (ER) team for full-time day shifts (7 AM - 7 PM). This role will play a crucial part in coordinating patient care, overseeing nursing activities, and ensuring quality patient service in a dynamic ER setting.
Responsible for patient care outcomes through the coordinated delivery of nursing care for areas of responsibility. With guidance from the Clinical Director, deploys priorities for clinical quality, service and Associate development and retention. Ensures that a collaborative plan of care is implemented by Registered Nurses and other team members. Assists professional nurses with the coordination of the patients' care with multidisciplinary team. Ensures responsiveness to physicians. Directs Associates providing on-site coaching and staff assignments. Conducts Associate performance evaluation in collaboration with the Clinical Director. Ensures continued readiness regarding accreditation and regulatory requirements. Responsible for assuring the general upkeep of the physical facilities and patient care equipment.
What you will do
- Makes rounds on patients to ensure that care is being delivered according to individualized patient care plan.
- Orchestrates patient flow and bed assignments within the shift
- Assists with emergency situations, admissions/visits, and supports staff in direct care activities.
- Trouble-shoots for patient safety, assessments, and care issues during rounds and throughout shift.
- Ensures immediate response to patient and/or family concerns.
- Serves as primary point of contact for physicians and is responsive to physicians' needs.
- Makes/ensures that appropriate assignments are made.
- Guides and collaborates with Case Managers to ensure appropriate patient resource use and movement.
- Supports flow of information and communications including interdisciplinary information and communications from Clinical Director to Associates and from Associates to Clinical Director.
- Collaborates with support departments to ensure services needed for patient care are appropriate and timely
- Delegates tasks appropriately and within licensure requirements.
- Participates in quality reviews for clinical care.
- Provides clinical leadership to Associates during the shift.
- Supports Associate's development of skill and knowledge.
- Provides first line feedback to staff on performance.
- In collaboration with Clinical Director prepares and conducts performance evaluations as directed.
- Creates a positive work environment and contributes to Associate retention.
Requirements
Education Qualifications
- Post-Graduate Certificate or Diploma Nursing - RN
- Preferred: Bachelor's Degree Nursing - RN
Experience Qualifications
- 1-3 years Nursing Minimum of 2 years RN experience
Skills and Abilities
- Ability to convey information clearly and professionally to patients, families, and health care teams ensuring alignment with care plans
- Assess team members skills, delegates task appropriately and provides oversight to ensure high quality patient care
- Familiarity with care coordination processes discharge planning and resource management to ensure seamless transition of patients within care setting.
- Strong knowledge of the Nurse Practice Act and the scope of practice for a Registered Nurse.
- Ability to process complex clinical information using critical thinking to develop, implement, and support individualized care plans.
- Familiarity with healthcare technology that enhances patient safety and care efficiency (e.g., bar code scanning, electronic health records).
Licenses and Certifications
- BASIC LIFE SUPPORT
- Registered Nurse
- Preferred: Certification in clinical specialty
Supervision Provided by this Position
- Supervises all clinical and support staff assigned to the team.
Physical Demands
- The physical activities of this position may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion.
- Must have good balance and coordination.
- The physical requirements of this position are: medium work - exerting up to 50 lbs. of force occasionally and/or up to 25 lbs. of force frequently.
- The Associate is required to have close visual acuity including color, depth perception, and field of vision to perform an activity, such as assessing patients, preparing and analyzing data and figures; transcribing; viewing a computer terminal; or extensive reading.
- Frequent invasive and non-invasive patient contact.
- Exposure to patient body fluids as well as exposure to hazardous or poisonous materials.
- Ability to react quickly to emergency situations.
At Bridge Global, we are committed to delivering high-quality patient care while fostering a supportive team environment. Join us in making a difference in our community through dedicated service and compassionate healthcare.