367 Collection Specialist jobs in the United Kingdom

We are seeking an experienced operations professional to manage critical data acquisition infrastructure supporting advanced AI model development. This contract role requires exceptional operational acumen, demonstrated ability to scale complex workflows, and meticulous attention to quality standards across high-volume data collection initiatives.

Strategic Operations Management

• Oversee end-to-end execution of multiple concurrent data acquisition programs encompassing speech, visual, textual, and audio content streams

• Develop and implement scalable operational frameworks ensuring consistent achievement of volumetric targets while maintaining stringent quality thresholds

• Drive continuous process improvement through systematic identification and elimination of operational inefficiencies

Stakeholder & Contributor Management

• Design comprehensive contributor engagement strategies optimizing recruitment, onboarding, retention, and successful task completion

• Establish robust support infrastructure delivering timely resolution of technical and procedural inquiries

• Cultivate productive relationships with internal stakeholders through transparent communication and data-driven insights

Quality Assurance & Compliance

• Implement rigorous quality control methodologies maintaining data acceptance rates exceeding 95%

• Ensure strict adherence to data governance protocols, consent management, and regulatory requirements

• Develop predictive quality indicators enabling proactive intervention and remediation

Performance Analytics & Reporting

• Generate comprehensive operational intelligence providing actionable insights for strategic decision-making

• Establish KPI frameworks measuring throughput, quality, efficiency, and contributor satisfaction

• Deliver regular executive summaries highlighting achievements, challenges, and optimization opportunities

This position offers complete location flexibility within European time zones. Candidates must maintain reliable high-speed internet connectivity and professional home office environment conducive to managing distributed operations.

Qualified candidates should demonstrate clear alignment with outlined competencies and provide specific examples of operational excellence in similar environments. We value diverse perspectives and encourage applications from candidates with non-traditional backgrounds who possess relevant transferable skills.

Professional Experience

• Minimum 1-3 years operational management experience within data-intensive environments (crowdsourcing platforms, research operations, content moderation, or similar domains)

• Demonstrated success managing distributed contributor networks (100+ simultaneous participants)

• Proven ability to meet aggressive performance targets while maintaining exceptional quality standards

Technical & Analytical Competencies

• Proficiency in operational tools and platforms for workflow management, data tracking, and process automation

• Strong analytical capabilities with experience translating complex data into actionable operational strategies

• Familiarity with quality assurance methodologies and statistical sampling techniques

Communication & Leadership

• Exceptional written and verbal communication skills in English (additional languages highly valued)

• Experience delivering technical support through multiple channels (email, chat, ticketing systems)

• Ability to influence without authority and drive results through collaborative partnerships

Role profile

Our recruitment process
We welcome direct applications for our opportunities - if you would like any further information about this role or the firm, we would be delighted to hear from you.

Please note we review and progress applications on a rolling basis. At Osborne Clarke we do not make any recruitment decisions using automated decision-making.

We are committed to providing an environment where you can perform to the best of your abilities at every stage of your recruitment experience and beyond. If you require any adjustments to be made during the application stage, interview process, or when working with us, please let us know in confidence.

We are looking for an Associate Director to join our highly regarded Financial Institutions Group (FIG) based in our London or Bristol office, focussing on the area of Consumer Finance.

This area of work at Osborne Clarke has seen huge growth over the past few years. Osborne Clarke's FIG team is at the forefront of exciting and fast-paced matters and our collegiate and supportive culture makes it a rewarding place to work.

The practice
Osborne Clarke's consumer finance practice brings together market leading financial services and digital business expertise, in-depth financial services regulatory knowledge and finance specialists with in-house consumer credit and payments experience. This makes us a natural choice to assist a client base of institutional financial services clients, major technology companies and innovators in digital payments and consumer credit with their projects and new product launches, as well as on regulatory issues.

Our Rankings

• Band 1 – Chambers 2024 Fintech Legal: Payments and Lending
• Band 2 – Chambers 2024 UK Wide Consumer Finance
• Tier 2 – Legal Fintech

Nikki Worden is also ranked in Chambers as Band 1 for Consumer Finance UK Wide and Band 2 for FinTech Legal: Payments and Lending.

Find more about our Consumer Finance practice using this link:

The team
The FIG group are based across our London and Bristol offices and comprise of 10 Partners, 2 Legal Directors, 7 Associate Directors, 6 Senior Associates, 11 Associates, 4 Trainee Solicitors, 3 Solicitor Apprentices, 1 Senior Paralegal and 4 Paralegals.

This role will mainly be working with Nikki Worden (Partner and International Sector Leader for Financial Services) and Charlotte Harris (Legal Director) who are both based in our London office, however our London lawyers work closely with colleagues in the Bristol office so this person could be based in either location.

The work
We act for innovators in the consumer finance, consumer banking, FinTech and payments arenas, handling matters at the forefront of their respective industries, as well as well-established big institutions. Clients in need of consumer finance advice are not just those in the financial sector or those dealing with consumers (the provision of finance to some small businesses is regulated too). In addition to our financial services workload, we work internationally across the retail, transport, digital and utilities sectors, helping clients bring point of sale finance to their customers. We also act for clients outside the financial services sector who are interested in launching lending products or subscription models (regulated hire).

Osborne Clarke has market leading digital, technology and data privacy expertise. Given the increasing convergence of consumer finance, payments and technology, you will be collaborating extensively with lawyers across the firm in a fast-moving environment.

Technical Skills And Experience
Due to the technical nature of the practice, we are looking for candidates with a detailed understanding of consumer finance matters and a track record of providing clear legal and strategic advice. As a guide, due to the nature of the work and the structure of the team, we are looking to appoint an Associate Director in this area, although we will consider candidates with more or less experience.

Applicants Should Be Experienced In Advising On

• the CCA regime and CONC
• MCOB
• BCOBS
• FSMA and the RAO

insofar as they apply to credit-related regulated activities, offering regulated mortgages, current accounts, overdrafts and deposits. Some payments experience would also be desirable but is not essential.

Your career development
Like All Our Lawyers, You Will Benefit From Our Multi-award Winning Career Development Programme. At Each Stage Of Your Career This Provides You With

• clear expectations of your role and what it takes to progress;
• high quality clients and work, with early responsibility and client exposure;
• thorough assessment and individual feedback from a range of experienced colleagues;
• robust technical training with early skills based development, increasingly tailored to you; and
• reward for your contribution, progression and potential, rather than PQE or tenure.

Salary And Benefits
We offer competitive salaries and generous benefits.

For more information or to apply
At Osborne Clarke we welcome direct applications - if you would like any further information about the role, or the firm, we would be delighted to hear from you. Please contact, in complete confidence, Angharad Jenkins (Recruitment Manager) on

About Us
Osborne Clarke is an international legal practice with over 330 Partners and more than 1,260 talented lawyers in 26 locations*. Our sector-based approach enables us to help our clients tackle the issues they are facing today, and prepare for the ones that they will face tomorrow. Advising them both comprehensively and commercially. We love working closely with our clients on new deals, products and solutions which will transform their businesses, markets and even sectors. And our unique approachable culture is not an added extra, it's fundamental to our success.

At Osborne Clarke we value difference and encourage applicants from all backgrounds. We want everyone to feel that OC is a place where you can be yourself and belong, and our range of interest groups and diversity networks - not to mention our great teams - are a part of making that a reality. We value the health and wellbeing of our people and our wide range of initiatives and benefits support this.

• Services in India are provided by a relationship firm

Our client is a top-tier commercial law firm with Band 1 recognition across multiple practice areas, as ranked by the major legal directories. With a strong UK regional footprint and a thriving London hub, the firm delivers premium legal services to a diverse client base across key sectors. Their approach combines deep legal expertise with innovative delivery models, including smart deployment of legal tech.

As part of the firm’s continued growth, an opportunity has arisen to appoint an additional Partner into their Financial Services Group in London.

The team advises a broad spectrum of clients, including investment and retail banks, building societies, regulated lenders, asset and wealth managers, payment services firms, and networks of financial advisers and mortgage intermediaries. Their lawyers are regularly engaged with the PRA, FCA, and their supervision and enforcement teams, as well as other regulatory bodies such as the CMA, AIM Regulation, and the Takeover Panel.

They also have deep expertise in supporting institutions through SFO and HMRC investigations and prosecutions, and matters before the Financial Ombudsman Service.

The team is actively advising clients on high-impact regulatory and strategic issues, including:

• EU Digital Operational Resilience Act (DORA) Consumer Duty Appointed representatives regime FCA business plans and digital regulatory reporting Conduct risks of hybrid working Diversity, inclusion, and whistleblowing Sustainability disclosure requirements and investment product labelling Open finance and FinTech

This is a strategic hire. Suitable candidates will be current Partners at mid-to-large law firms in London or the regions, with a strong track record in financial services regulation—predominantly non-contentious.

An excellent opportunity to join a growing department that is gaining strategic importance across the firm.

Financial Services Lawyer | Glasgow/Edinburgh | Part-time (3 days per week | £75,000 salary (FTE) plus benefits

A major organisation is looking to hire a Retail Banking / Financial Services Lawyer to join their highly successful team on a Part-Time Basis (3 days a week). The role can be based in Glasgow or Edinburgh with hybrid-working options available.

The Role:

You will work as part of an innovative in-house legal team specialising in consumer bank lending and saving products. You’ll identify and manage legal risk in delivering targeted, commercially focused legal advice on all matters including:

• Product terms and conditions and associated documentation.


• Customer journeys and communications.


• Responding to operational, complaint and process queries as they arise.


• Managing outsourced legal advice.

About You:

• Qualified solicitor with valid practising certificate in a UK jurisdiction (practising certificates in relevant overseas jurisdictions may be considered).


• Retail banking legal experience either in-house or in private practice.


• Track record of delivering pragmatic, risk-based legal advice.


• Experience of strong relationship management (both internal and external stakeholders).


• Experience in consumer credit and CONC would be advantageous and desirable, including for example an understanding of the FCA’s Consumer Duty.


• Experience in non-lending consumer banking products would be welcome but not essential.

Apply Now

Take the next step in your career and apply for this Financial Services vacancy today. We look forward to welcoming you onto the team.

£24,000 + Benefits

Are you a detail-driven Financial Services Administrator looking to develop your career within a respected, client-focused wealth management practice?

This is a fantastic opportunity to join a well-established and growing business that represents a leading FTSE 100 brand. You'll play a key role in supporting Advisers and ensuring the smooth running of client servicing, all within a friendly and professional environment that encourages personal growth and professional qualifications.

As Financial Services Administrator, you'll be the first point of contact for clients and support the Advisers in delivering an exceptional service.

Key Responsibilities

• Managing adviser diaries, arranging and preparing for client meetings, and coordinating follow-up actions
• Liaising with providers and SJP administration centres to obtain information and process documentation
• Preparing meeting packs, letters of authority, and compliance documentation
• Maintaining accurate client records and CRM data
• Assisting with business submissions and supporting the paraplanning process
• Preparing client financial review documents and presentation materials

You'll also have the opportunity to follow an in-house training programme with full study support provided to help you progress your career in financial services.

Skills & Experience

• Previous experience within financial services administration or a similar role
• Highly organised with excellent attention to detail
• Confident communicator with strong client-service skills
• Able to work effectively in a fast-paced, professional environment
• Ambitious and keen to develop through further study and training

This is a superb opportunity to build your career with a trusted, professional and growing wealth management practice that truly values its people and clients alike.

We are seeking an enthusiastic, motivated and dedicated individual to join the Financial Services team on a permanent basis. The individual will be a strong team player as well as having good IT and interpersonal skills.

The post of Financial Services Officer within the Financial Services Team, is based at Abergele Hospital, Abergele with potential opportunities for hybrid working. There will be a requirement to attend the office at a minimum of 1 day per week.

The recruiting manager would welcome applicants getting in touch to discuss the role.

The Financial Services Officer will support the Capital and Lease Car team to maintain and develop electronic registers, and to process transactions into the General Ledger and associated financial systems.

The Financial Services Officer will be responsible for preparing and inputting data to the Health Board's computer systems, analysing data, ensuring that control accounts are accurate and providing assistance to the team.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click "Apply now" to view in Trac.

£24,000 + Benefits

Are you a detail-driven Financial Services Administrator looking to develop your career within a respected, client-focused wealth management practice?

This is a fantastic opportunity to join a well-established and growing business that represents a leading FTSE 100 brand. You'll play a key role in supporting Advisers and ensuring the smooth running of client servicing, all within a friendly and professional environment that encourages personal growth and professional qualifications.

As Financial Services Administrator, you'll be the first point of contact for clients and support the Advisers in delivering an exceptional service.

Key Responsibilities

• Managing adviser diaries, arranging and preparing for client meetings, and coordinating follow-up actions
• Liaising with providers and SJP administration centres to obtain information and process documentation
• Preparing meeting packs, letters of authority, and compliance documentation
• Maintaining accurate client records and CRM data
• Assisting with business submissions and supporting the paraplanning process
• Preparing client financial review documents and presentation materials

You'll also have the opportunity to follow an in-house training programme with full study support provided to help you progress your career in financial services.

Skills & Experience

• Previous experience within financial services administration or a similar role
• Highly organised with excellent attention to detail
• Confident communicator with strong client-service skills
• Able to work effectively in a fast-paced, professional environment
• Ambitious and keen to develop through further study and training

This is a superb opportunity to build your career with a trusted, professional and growing wealth management practice that truly values its people and clients alike.

At ASSA ABLOY Global Solutions, our strength is the efficiency with which we deliver leading-edge products and support to those we serve. We are proud to set the standard for success in our industry. We are looking for a strong, talented individual to support our Finance team with the requirements for an Accounts Receivable Specialist, Cash Collection.

The Accounts Receivable Specialist, Cash Collection will be based in our Reading office and will report to the Accounts Receivable Team Leader, for ASSA ABLOY Global Solutions UK Ltd.

Position Summary
As an Accounts Receivable Specialist specializing in Cash Collections, you will be a pivotal figure in ensuring prompt and accurate receipt of payments, utilising SAP S/4HANA. Reporting to the AR Team Leader, your responsibilities including managing end-to-end cash collection processes, maintaining precise records, and actively contributing to process optimisation.

Main Duties of Job

• Oversee and enhance end-to-end cash collection processes for timely receipts of payments, for all outstanding items due on assigned accounts.
• Effectively communicate with customers, resolving payment discrepancies and facilitating resolution of outstanding invoices
• Update and maintain accurate customer accounts, payments, and interactions with SAP S/4HANA system.
• Reconcile payments with outstanding invoices ensuring precision.
• Perform credit checks on customers and set appropriate credit limits to minimise financial risks.
• Strategically reduce aged debt, applying effective techniques to accelerate collections.
• Generate and send dunning letters to customers, maintaining proactive communication on outstanding balances.
• Reconcile customer accounts, statements ensuring accuracy and addressing discrepancies promptly.
• Prepare aging reports, to analyse and manage overdue accounts effectively.
• Collaborate with customers and internal teams, providing payment information and promptly resolving issues.
• Generate and analyse reports related to cash collections using SAP, offering insights for continues improvement.
• Identify and implement enhancements to cash collection processes within SAP contributing to increase efficiency.
• Provide support for AR month end activities, ensuring a smooth and accurate financial close.
• Effectively manage and respond to communications in the shared mailbox, ensuring timely and accurate information dissemination
• Ensure adherence to relevant regulations and company polices in all cash collection activities.

Requirements

• Bachelor's degree in accounting, Finance, or a related field (desirable)
• Proven experience in accounts receivable, with a focus on cash collections and proficiency in SAP S/4HANA
• Strong communication and interpersonal skills for effective customer interactions
• Strong analytical skills with the ability to interpret financial data using SAP tools and make informed decisions.
• Significant hands-on business experience with accounting functions
• Strong commercial and strategic understanding
• Must be fluent in English (oral & written)
• Able to manipulate data and have reasonable Excel skills.
• Ability to maintain the accuracy of accounts to ensure accurate company financial statement reporting.

Characteristics Required.

• Conscientious and pro-active with the ability to lead and co-ordinate effectively.
• Competent communication skills with the ability to liaise with all levels.
• Self-driven, results-oriented entrepreneurial person with a positive outlook and a clear focus
• Ability to work both within a defined structure as well as independently.
• Ability to operate in an environment of teamwork, common goals, and transparency.
• A commitment to adhere to the highest ethics and comply fully with ASSA ABLOY's Code of Conduct

Why ASSA ABLOY:
Working for ASSA ABLOY means that you will be part of a dynamic environment, developing innovative solutions to improve our customers' lives. Joining ASSA ABLOY, the global leader in access solutions, means being part of a fast-moving company with many opportunities.

We offer competitive wage, pension and insurance schemes and a pleasant and cooperative working environment in modern localities.

Would you like to join us in opening doors to the future?

We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.

As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

As we welcome new people on board, it's important to us to have diverse, inclusive teams, and we value different perspectives and experiences.