1,072 Collections Analyst jobs in the United Kingdom

About Us:

One-third of the UK’s working-age population is unable to access mainstream financial services. These individuals are excluded from affordable credit and underserved by traditional financial institutions. Our purpose is “To improve the nation’s financial health through accessibility, affordability, and community.”.

We are a fast-growing social FinTech company, empowering not-for-profit Credit Unions in the UK with cutting-edge technology. Our goal is to transform a select group of Community Lenders into a network of challenger banks that provide a viable alternative to high-cost lenders.

With a team of over 200 people and more than 180,000 active customers, Amplifi is a data-driven business with strong ambitions and a proven platform. We are led by a senior team with decades of experience across institutions such as Credit Suisse, UBS, NatWest, Capital One, NewDay and Barclays.

The Role:

At Amplifi, data lies at the heart of all strategies. As a Fintech in the consumer lending space, we strongly believe that innovative use of data and technology are key to delivering on our strategic objectives. As a Collections Senior Analyst, you will play a key role in shaping, analysing, and optimising our collections strategies to deliver sustainable recoveries, regulatory compliance, and excellent customer outcomes.

This role focuses on monitoring collections performance, developing predictive models and treatment strategies, and partnering closely with Operations and external partners to maximise effectiveness. You will be responsible for ensuring that collections activity not only improves financial results but also supports vulnerable customers and aligns with the principles of responsible lending.

Working closely with the Credit Risk Manager and collaborating with teams across product, data science, and customer operations, you will develop actionable insights that drive improvements in collections effectiveness and customer experience.

Responsibilities:

• Support the development and implementation of collections segmentation and strategies, ensuring they balance business goals with fair customer outcomes.
• Lead complex analysis of collections strategies and performance, providing actionable insights to optimise risk management strategies.
• Take ownership of key metrics related to collections, identifying trends and recommending improvements to strategies and policies.
• Influence senior stakeholders through the presentation of analysis and recommendations in order to drive impactful change.
• Collaborate with the Operations and Data Science teams to provide data-driven insights that improve agent performance, customer contact strategies, and outcomes.
• Support in testing and validating new collections tools, processes, and decision-making frameworks.
• Analyse and evaluate external collections partners (e.g., DCAs, debt sale), producing performance reporting and recommendations to maximise value and customer experience.
• Stay updated on industry trends, collections practices, and regulatory changes, sharing relevant insights with the team.
• Mentor and support junior analysts, fostering a culture of analytical excellence and continuous development within the team.

Requirements

This is an important role in the analytics team of a fast-growing business and hence the ideal candidate would be someone who:

• Is passionate about data, analytics, and credit risk management.
• Is proactive, self-motivated, and comfortable working in a dynamic environment.
• Comfortable travelling across our sites in London, Leeds and Noida, India.
• Has excellent communication skills, capable of presenting complex insights to both technical and non-technical audiences.

To be successful, you should have:

• 5+ years of experience in collections analytics, ideally within consumer lending.
• A degree in a numerate discipline (e.g., Mathematics, Statistics, Economics, or STEM) or equivalent practical experience.
• Strong proficiency in SQL to query and extract insights from large datasets; experience with Python is a big plus.
• Advanced Excel skills, including the ability to work with complex formulas, pivot tables, and data analysis tools.
• A solid grounding in probability and statistics, with experience in running controlled champion-challenger tests
• Experience with collections strategy, decisioning or segmentation techniques
• Experience in creating data monitoring and KPIs with tools like Power BI / Tableau or similar
• Understanding of FCA CONC, Consumer Duty, and best practices for supporting vulnerable customer in collections.
• Excellent analytical and problem-solving skills, with attention to detail and a data-driven approach.

Also Desirable:

• Experience developing or maintaining collections models
• Knowledge of debt sale or DCA performance analysis
• Modelling experience, applied to Financial Services
• Experience working in a scale-up or high-growth environment.

Benefits

• Competitive salary
• 25 days annual leave
• Pension
• Death in Service Provision
• Private health insurance
• Subsidised Childcare
• Subsidised Gym Membership
• Hybrid working (2 days from home)

Commitment:

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Please note that all offers of employment are conditional on us obtaining satisfactory pre-employment checks, including a DBS check, a credit check and employment references.

Collections Credit Risk Analyst | COLLECTIONS | CREDIT RISK ANALYST | Mostly Remote | £500/day (Inside IR35) | 6 Months Contract | SQL | Power BI |

Our client is seeking a talented Collections Credit Risk Analyst to play a fundamental role in establishing a new credit risk function within a consumer collections team.

You will work with large data sets to analyse customer behavioural data to identify emerging trends and patterns, focusing on customer potential to default on their payments.

Your essential background will include experience working in collections, focusing on credit risk within a consumer function.

Key Skills & Experience:

• Previous experience working within Collections
• Strong knowledge of Credit Reference Agencies
• 2 years’ minimum of experience in Credit Risk
• Advanced talent with Databricks, Python, SQL , Power BI
• Expert-level skills in Microsoft Excel
• Proven ability to translate complex data sets into clear, actionable insights for senior leadership
• Excellent communication skills and senior stakeholder management

Location: Multiple offices based within UK

Hybrid: Mostly remote with some adhoc office visits

Contract: 6 moths initial contract

Rate: £500/day Inside IR35 via umbrella

Sound interesting? Submit your application now!

• Support the business in the delivery and preparation of monthly management accounts and ongoing forecasts, ensuring accuracy and adherence to deadlines.
• Perform variance analysis to identify trends, discrepancies, and actionable insights in financial performance.
• Effectively communicate key issues and risks for the business, both verbally and in a written form, to the appropriate stakeholders.
• Assist with the preparation of the annual budget process, working closely with department heads.
• Build and maintain financial models to provide both a historical and forward-looking view of Corporate Overheads.
• Identify opportunities for process improvements with the finance function, helping to streamline operations and enhance data quality.
• To be involved in different project work, as needed to support business objectives. This may be leading the project in its entirety (or a working group within it), supporting another member of the team or just being a project member.
• Work closely with cross-functional teams, offering financial insights to support strategic business decisions.

This is a truly superb opportunity for an excellent organisation based in the Burgess Hill area.

This could suit a nearly or newly qualified accountant and we are open to those already in a Commercial role or looking to take their first move from a practice setting.

The key focus of this position is conducting analysis of financial statements and management reports and discussing analysis with senior Stakeholders.

Key duties will include.

• Analysing profit and loss, Balance Sheet and Cash Flow, drawing comparisons on previous years
• Budgeting and Forecasting
• Financial Modelling
• Business Partnering with Senior Stakeholders

This is an excellent opportunity, offering a range of different progression pathways to the successful candidate.

The ideal candidate, WILL:

• Be CIMA, ACCA, ACA qualified- though those almost qualified (finalist level) with lots of relevant experience will also be considered
• Possess excellent analytically skills and experience
• Have strong data skills, with experience of financial modelling
• Have strong stakeholder management skills

In return, the successful candidate will receive:

• 25 days annual leave + Bank Holiday
• Free parking on-site
• Competitive pension
• Hybrid working once settled (you can work from home for two days per week)
• Annual (discretionary) bonus

If this is a position that is of interest to you, then please apply right away as my client will be running interviews immediately!

Ingenico is the global leader in payments acceptance solutions. As the trusted technology partner for merchants, banks, acquirers, ISVs, payment aggregators and fintech customers our world-class terminals, solutions and services enable the global ecosystem of payments acceptance. With 40 years of experience, innovation is integral to Ingenico's approach and culture, inspiring our large and diverse community of experts who anticipate and help shape the evolution of commerce worldwide. At Ingenico, trust and sustainability are at the heart of everything we do.

Who We Are

Please note that this role is a temporary contract of 12 months based in our Dalgety Bay office

The Ingenico EMEA central finance department oversees financial reporting, control and planning activities, including budgeting, forecasting, monthly reporting and business partnering with other functions. Reporting into Global Finance, EMEA Finance operate across a large and profitable geographical region, working with finance leads in local sub-regions by consolidating information and validating the performance month on month.

What You Will do

This is a developmental role for someone who is looking to pursue a career in Financial Planning & Analysis. The position will provide the ideal candidate with the relevant experience in accounting systems, consolidation, and monthly reporting at a regional level. We are looking for an ambitious individual who is passionate about finance, analysis, accounting and accounting systems

Key Responsibilities

• Performing month-end closing checks and planning
• Assisting EMEA Financial Controller in the preparation and review of all financial reporting monthly deliverables including variance analysis and supporting commentary P&L and KPI reporting to internal budget holders / sub-function owners (such as Operations and R&D)
• Ad-hoc tasks such as retrieving analysis from Power BI or TM1 to support information requests
• May be involved and/or take the lead on certain assignmentsSupporting EMEA Financial Controller in the preparation and review of annual budget and bi-annual forecasts

Desired Skills

• University / College graduate in accounting / finance or Chartered Accountant
• Good knowledge of TEAMS and Microsoft (particularly Excel)
• Collaborative and team orientated
• Ambition to qualify through ACCA or CIMA (if not qualified)
• Effective communication skills at all levels within the organisation
• Ability to use initiative and self-starter
• Attention to detail, highly organised with good time management
• Strong organisational and analytical skills, with an ability to build relationships with and influence internal stakeholders.
• Previous experience of working within an accounts team
• Experience of working in the payment industry is not essential

As part of our values, we embrace diversity and inclusion at Ingenico. We are an equal opportunity employer and do not discriminate on the basis of an individual's race, national origin, color,gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status or any other protected characteristic under applicable law, whether actual or perceived.

• Develop and maintain financial models for forecasting, budgeting, and scenario analysis.
• Collect, analyze, and interpret financial data from various sources.
• Prepare regular financial reports, including management reports and dashboards.
• Conduct variance analysis, investigate discrepancies, and provide explanations.
• Assist in the annual budgeting process and monthly forecast updates.
• Support strategic financial planning and decision-making processes.
• Collaborate with departmental managers to gather financial information and understand business needs.
• Identify opportunities for cost savings and revenue enhancement.
• Ensure the accuracy and integrity of financial data and reporting.
• Present financial findings and recommendations to stakeholders.

• Proven experience as a Financial Analyst or in a similar financial role.
• Strong understanding of accounting principles and financial management.
• Advanced proficiency in Microsoft Excel, including financial modeling techniques.
• Experience with financial planning and analysis (FP&A) software is desirable.
• Excellent analytical, problem-solving, and critical thinking skills.
• Strong communication and presentation skills, with the ability to explain complex financial information clearly.
• Ability to work independently and manage time effectively in a remote environment.
• Bachelor's degree in Finance, Accounting, Economics, or a related field.
• Professional certifications (e.g., CFA, ACCA, CIMA) are a plus.