1,030 Commercial Operations jobs in the United Kingdom

Overview

We are extremely excited to announce that The Path Entertainment Group are looking for an ambitious Commercial Operations Supervisor to support and lead the Food and Beverage operations within The Top Hat Bar and Restaurant, located at Monopoly Lifesized. We are looking for someone who considers themselves to be driven and creative with natural business acumen and an entrepreneurial spirit.

This role will have autonomy to drive F&B sales within the Bar and Restaurant and will lead on marketing and executing new ideas with the venue team.

Top Hat has built a strong foundation with regular corporate events and parties, and we are looking for someone who is keen to grow the business further and reach a new audience.

Key Responsibilities:

Operational Management

• Supervise and manage daily restaurant and bar operations, ensuring smooth service across all shifts.
• Lead and motivate F&B front-of-house and bar staff, providing guidance, training, and support.
• Oversee floor management during service, ensuring excellent guest experience and timely delivery of food and beverages.
• Manage the bar, including preparation and serving of high-end cocktails, wine, and premium beverages.
• Promote and nurture F&B innovation and development of product specials.
• Monitor stock levels, order supplies, and ensure proper storage and inventory control.
• Working with the F&B management team to implement and maintain high standards of hygiene, health, and safety compliance throughout the venue.

Guest Experience & Service Excellence

• Deliver exceptional service by engaging with guests, handling feedback, and resolving issues promptly.
• Additional planning, co-responsibility to plan bookings and reservations ahead of time.
• Ensure consistency and quality of cocktails, beverages, and food presentation.
• Create a welcoming atmosphere that reflects the restaurant’s brand and standards.

Team Leadership

• Support recruitment, training, and development of team members.
• Schedule staff shifts effectively to meet business demands.
• Lead by example, to encourage teamwork, accountability, and a positive working culture.
• Communicate and engage the wider Top Hat team with marketing campaigns and social media concepts.

Marketing & Business Development

• Plan, execute, and manage day-to-day marketing activities to drive customer engagement and revenue.
• Follow & uphold the Hasbro brand guidelines and approvals process.
• Develop and implement social media campaigns, content, and promotions to highlight food, drinks, and events. In line with content creation KPI and in liaison with the Social Media Manager.
• Collaborate with management to design promotions, seasonal offers, and events that attract new and repeat customers.
• Monitor marketing performance, track ROI, and adjust strategies to achieve business goals.
• Build relationships with local businesses, influencers, and community groups to increase brand visibility.
• Analyse customer feedback and market trends to adapt strategies and identify growth opportunities.
• Collaborate with management to align marketing initiatives with business goals and budgets.
• Drive existing concepts, such as Drinks on the Board, and create new initiatives and implement upsell opportunities to increase F&B revenue across the entirety of the building.
• Manage the CMS for the Top Hat website and Top Hat related content on the Monopoly Lifesized website.
• Ensure all assets and content are organised efficiently and securely on the shared drive, and all administrative tasks are complete.
• Explore and coordinate new listings for The Top Hat to be featured on, and ensure existing listings are up to date and refreshed.

Knowledge, Skills and Experience

Essential

• A passion for food and beverage with a talent to convert business strategies into exceptional guest experiences.
• Suitable Marketing knowledge to build F&B led campaigns
• Experience of liaising with F&B suppliers
• Proficient with Microsoft Word, PowerPoint, Excel and Canva (or equivalent design program)
• Experience of programming/maintaining EPOS & reservation systems
• Experience of forecasting and maintaining labour margins
• Experience with F&B cash up/finance procedures.
• Confident, trouble shooting skills to solve the complex issues that can arise during service
• Result focused with the ability to take ownership of tasks
• Excellent team leader who can work flexibly to meet business requirements
• Excellent attention to detail with the ability to work under pressure, deliver to strict deadlines and manage conflicting priorities
• Customer focused with excellent verbal communication skills, with the ability to work at all levels within the business

Desirable:

• Personal Licence Holder (if not we will arrange this)
• First aid trained (if not we will arrange this)
• Have hand-on experience of working in a bar or restaurant
• Level 3 Food Hygiene Certified

Overview

We are extremely excited to announce that The Path Entertainment Group are looking for an ambitious Commercial Operations Supervisor to support and lead the Food and Beverage operations within The Top Hat Bar and Restaurant, located at Monopoly Lifesized. We are looking for someone who considers themselves to be driven and creative with natural business acumen and an entrepreneurial spirit.

This role will have autonomy to drive F&B sales within the Bar and Restaurant and will lead on marketing and executing new ideas with the venue team.

Top Hat has built a strong foundation with regular corporate events and parties, and we are looking for someone who is keen to grow the business further and reach a new audience.

Key Responsibilities:

Operational Management

• Supervise and manage daily restaurant and bar operations, ensuring smooth service across all shifts.
• Lead and motivate F&B front-of-house and bar staff, providing guidance, training, and support.
• Oversee floor management during service, ensuring excellent guest experience and timely delivery of food and beverages.
• Manage the bar, including preparation and serving of high-end cocktails, wine, and premium beverages.
• Promote and nurture F&B innovation and development of product specials.
• Monitor stock levels, order supplies, and ensure proper storage and inventory control.
• Working with the F&B management team to implement and maintain high standards of hygiene, health, and safety compliance throughout the venue.

Guest Experience & Service Excellence

• Deliver exceptional service by engaging with guests, handling feedback, and resolving issues promptly.
• Additional planning, co-responsibility to plan bookings and reservations ahead of time.
• Ensure consistency and quality of cocktails, beverages, and food presentation.
• Create a welcoming atmosphere that reflects the restaurant’s brand and standards.

Team Leadership

• Support recruitment, training, and development of team members.
• Schedule staff shifts effectively to meet business demands.
• Lead by example, to encourage teamwork, accountability, and a positive working culture.
• Communicate and engage the wider Top Hat team with marketing campaigns and social media concepts.

Marketing & Business Development

• Plan, execute, and manage day-to-day marketing activities to drive customer engagement and revenue.
• Follow & uphold the Hasbro brand guidelines and approvals process.
• Develop and implement social media campaigns, content, and promotions to highlight food, drinks, and events. In line with content creation KPI and in liaison with the Social Media Manager.
• Collaborate with management to design promotions, seasonal offers, and events that attract new and repeat customers.
• Monitor marketing performance, track ROI, and adjust strategies to achieve business goals.
• Build relationships with local businesses, influencers, and community groups to increase brand visibility.
• Analyse customer feedback and market trends to adapt strategies and identify growth opportunities.
• Collaborate with management to align marketing initiatives with business goals and budgets.
• Drive existing concepts, such as Drinks on the Board, and create new initiatives and implement upsell opportunities to increase F&B revenue across the entirety of the building.
• Manage the CMS for the Top Hat website and Top Hat related content on the Monopoly Lifesized website.
• Ensure all assets and content are organised efficiently and securely on the shared drive, and all administrative tasks are complete.
• Explore and coordinate new listings for The Top Hat to be featured on, and ensure existing listings are up to date and refreshed.

Knowledge, Skills and Experience

Essential

• A passion for food and beverage with a talent to convert business strategies into exceptional guest experiences.
• Suitable Marketing knowledge to build F&B led campaigns
• Experience of liaising with F&B suppliers
• Proficient with Microsoft Word, PowerPoint, Excel and Canva (or equivalent design program)
• Experience of programming/maintaining EPOS & reservation systems
• Experience of forecasting and maintaining labour margins
• Experience with F&B cash up/finance procedures.
• Confident, trouble shooting skills to solve the complex issues that can arise during service
• Result focused with the ability to take ownership of tasks
• Excellent team leader who can work flexibly to meet business requirements
• Excellent attention to detail with the ability to work under pressure, deliver to strict deadlines and manage conflicting priorities
• Customer focused with excellent verbal communication skills, with the ability to work at all levels within the business

Desirable:

• Personal Licence Holder (if not we will arrange this)
• First aid trained (if not we will arrange this)
• Have hand-on experience of working in a bar or restaurant
• Level 3 Food Hygiene Certified

• Develop and implement operational strategies to support the sales and commercial teams, driving efficiency and effectiveness.
• Oversee daily commercial operations, ensuring timely and accurate execution of processes.
• Manage sales enablement tools and platforms, optimising their use for the sales team.
• Develop and maintain key performance indicators (KPIs) related to commercial operations and sales performance, providing regular reports.
• Identify opportunities for process improvement within sales workflows, lead management, and customer onboarding.
• Collaborate closely with Sales, Marketing, Finance, and Customer Success teams to ensure seamless alignment.
• Manage vendor relationships related to operational tools and systems.
• Develop and document standard operating procedures (SOPs) for commercial operations.
• Assist in the planning and execution of sales campaigns and initiatives.
• Monitor market trends and competitor activities to inform operational strategies.
• Ensure the efficient management of commercial data and reporting accuracy.

• Proven experience in operations management, sales operations, or a similar commercial role.
• Strong understanding of sales processes, CRM systems (e.g., Salesforce), and sales enablement technologies.
• Excellent analytical and problem-solving skills, with the ability to interpret data and drive insights.
• Proficiency in developing and managing KPIs and performance reporting.
• Strong project management and organisational skills, with the ability to manage multiple priorities.
• Excellent communication, interpersonal, and stakeholder management skills, particularly crucial for a remote role.
• Ability to work independently, take initiative, and thrive in a fast-paced, remote environment.
• Experience in developing and documenting operational processes and procedures.
• A Bachelor's degree in Business Administration, Marketing, or a related field is preferred.

Job Title: Commercial & Operations Coordinator

Location: London, UK

Role: Full time

Company Overview:

The London Lions, the UK’s leading professional basketball club, are looking for a highly organized individual, to manage ticketing, merchandise and various operational tasks.

This is an exciting opportunity to partner with one of the fastest-growing sports and culture brands in the UK.

Position Overview:

We’re looking for a dynamic, detail-driven and fan-focused Commercial & Ops Coordinator to lead two of our most important fan touchpoints-ticketing and merchandise as well as support in key operational responsibilities. You’ll play a key role in maximising attendance, growing revenue, enhancing the fan experience, and delivering smooth operations for the club.

This is a hands-on, high-impact role with responsibilities across strategy, logistics, stakeholder management and customer service.

Key Responsibilities:

Ticketing Management

• Oversee all ticketing operations, including season tickets, single-game sales, school sales, and special promotions.
• Manage ticketing platforms, ensuring accurate inventory, pricing, and reporting.
• Provide exceptional customer service to fans, resolving ticketing inquiries and issues promptly during and at Game Days.
• Collaborate with marketing to drive ticket sales campaigns and attendance initiatives.

Merchandise Operations

• Manage the club’s merchandise program, including inventory control, ordering, and vendor relationships.
• Coordinate merchandise sales at games, online, and through other retail channels.
• Ensure products align with brand standards and maximize revenue opportunities.
• Reply to customer enquiries and resolve order or service issues.

Business Operations Support

• Assist with day-to-day administrative tasks including data entry, reporting, and document management.
• Support financial processes such as invoicing, expense tracking, and reconciliation.
• Manage vendor relationships and coordinate purchasing of supplies and services.
• Maintain accurate records across ticketing, merchandise, and operational databases.
• Contribute to operational process improvements and cross-departmental projects.

Qualifications:

• 2-3 years of experience in ticketing, merchandise, or similar roles in sports or entertainment.
• Proficiency with ticketing and merchandise software (e.g. Ticketmaster, Klaviyo, Shopify etc.) and POS systems.
• Strong organizational skills with the ability to handle multiple priorities.
• Excellent communication and customer service skills.
• Flexible schedule with the ability to work evenings, weekends, and game days as needed.

Key Attributes:

• Passion for sports and delivering outstanding fan experiences.
• Revenue-focused mindset with an eye for operational efficiency.
• Team player who thrives in a fast-paced environment.

Requirements:

-  Must be London based or able to commute as required.

-  Ability to work out of normal office hours, including bank holidays and weekends.

Join the Movement

The London Lions are not just a basketball team — we’re building a cultural movement. This is your chance to help shape the merchandise experience for thousands of fans each month while supporting a team at the heart of British basketball.

Overview

We are extremely excited to announce that The Path Entertainment Group are looking for an ambitious Commercial Operations Supervisor to support and lead the Food and Beverage operations within The Top Hat Bar and Restaurant, located at Monopoly Lifesized. We are looking for someone who considers themselves to be driven and creative with natural business acumen and an entrepreneurial spirit.

This role will have autonomy to drive F&B sales within the Bar and Restaurant and will lead on marketing and executing new ideas with the venue team.

Top Hat has built a strong foundation with regular corporate events and parties, and we are looking for someone who is keen to grow the business further and reach a new audience.

Key Responsibilities:

Operational Management

• Supervise and manage daily restaurant and bar operations, ensuring smooth service across all shifts.
• Lead and motivate F&B front-of-house and bar staff, providing guidance, training, and support.
• Oversee floor management during service, ensuring excellent guest experience and timely delivery of food and beverages.
• Manage the bar, including preparation and serving of high-end cocktails, wine, and premium beverages.
• Promote and nurture F&B innovation and development of product specials.
• Monitor stock levels, order supplies, and ensure proper storage and inventory control.
• Working with the F&B management team to implement and maintain high standards of hygiene, health, and safety compliance throughout the venue.

Guest Experience & Service Excellence

• Deliver exceptional service by engaging with guests, handling feedback, and resolving issues promptly.
• Additional planning, co-responsibility to plan bookings and reservations ahead of time.
• Ensure consistency and quality of cocktails, beverages, and food presentation.
• Create a welcoming atmosphere that reflects the restaurant’s brand and standards.

Team Leadership

• Support recruitment, training, and development of team members.
• Schedule staff shifts effectively to meet business demands.
• Lead by example, to encourage teamwork, accountability, and a positive working culture.
• Communicate and engage the wider Top Hat team with marketing campaigns and social media concepts.

Marketing & Business Development

• Plan, execute, and manage day-to-day marketing activities to drive customer engagement and revenue.
• Follow & uphold the Hasbro brand guidelines and approvals process.
• Develop and implement social media campaigns, content, and promotions to highlight food, drinks, and events. In line with content creation KPI and in liaison with the Social Media Manager.
• Collaborate with management to design promotions, seasonal offers, and events that attract new and repeat customers.
• Monitor marketing performance, track ROI, and adjust strategies to achieve business goals.
• Build relationships with local businesses, influencers, and community groups to increase brand visibility.
• Analyse customer feedback and market trends to adapt strategies and identify growth opportunities.
• Collaborate with management to align marketing initiatives with business goals and budgets.
• Drive existing concepts, such as Drinks on the Board, and create new initiatives and implement upsell opportunities to increase F&B revenue across the entirety of the building.
• Manage the CMS for the Top Hat website and Top Hat related content on the Monopoly Lifesized website.
• Ensure all assets and content are organised efficiently and securely on the shared drive, and all administrative tasks are complete.
• Explore and coordinate new listings for The Top Hat to be featured on, and ensure existing listings are up to date and refreshed.

Knowledge, Skills and Experience

Essential

• A passion for food and beverage with a talent to convert business strategies into exceptional guest experiences.
• Suitable Marketing knowledge to build F&B led campaigns
• Experience of liaising with F&B suppliers
• Proficient with Microsoft Word, PowerPoint, Excel and Canva (or equivalent design program)
• Experience of programming/maintaining EPOS & reservation systems
• Experience of forecasting and maintaining labour margins
• Experience with F&B cash up/finance procedures.
• Confident, trouble shooting skills to solve the complex issues that can arise during service
• Result focused with the ability to take ownership of tasks
• Excellent team leader who can work flexibly to meet business requirements
• Excellent attention to detail with the ability to work under pressure, deliver to strict deadlines and manage conflicting priorities
• Customer focused with excellent verbal communication skills, with the ability to work at all levels within the business

Desirable:

• Personal Licence Holder (if not we will arrange this)
• First aid trained (if not we will arrange this)
• Have hand-on experience of working in a bar or restaurant
• Level 3 Food Hygiene Certified

Overview

We are extremely excited to announce that The Path Entertainment Group are looking for an ambitious Commercial Operations Supervisor to support and lead the Food and Beverage operations within The Top Hat Bar and Restaurant, located at Monopoly Lifesized. We are looking for someone who considers themselves to be driven and creative with natural business acumen and an entrepreneurial spirit.

This role will have autonomy to drive F&B sales within the Bar and Restaurant and will lead on marketing and executing new ideas with the venue team.

Top Hat has built a strong foundation with regular corporate events and parties, and we are looking for someone who is keen to grow the business further and reach a new audience.

Key Responsibilities:

Operational Management

• Supervise and manage daily restaurant and bar operations, ensuring smooth service across all shifts.
• Lead and motivate F&B front-of-house and bar staff, providing guidance, training, and support.
• Oversee floor management during service, ensuring excellent guest experience and timely delivery of food and beverages.
• Manage the bar, including preparation and serving of high-end cocktails, wine, and premium beverages.
• Promote and nurture F&B innovation and development of product specials.
• Monitor stock levels, order supplies, and ensure proper storage and inventory control.
• Working with the F&B management team to implement and maintain high standards of hygiene, health, and safety compliance throughout the venue.

Guest Experience & Service Excellence

• Deliver exceptional service by engaging with guests, handling feedback, and resolving issues promptly.
• Additional planning, co-responsibility to plan bookings and reservations ahead of time.
• Ensure consistency and quality of cocktails, beverages, and food presentation.
• Create a welcoming atmosphere that reflects the restaurant’s brand and standards.

Team Leadership

• Support recruitment, training, and development of team members.
• Schedule staff shifts effectively to meet business demands.
• Lead by example, to encourage teamwork, accountability, and a positive working culture.
• Communicate and engage the wider Top Hat team with marketing campaigns and social media concepts.

Marketing & Business Development

• Plan, execute, and manage day-to-day marketing activities to drive customer engagement and revenue.
• Follow & uphold the Hasbro brand guidelines and approvals process.
• Develop and implement social media campaigns, content, and promotions to highlight food, drinks, and events. In line with content creation KPI and in liaison with the Social Media Manager.
• Collaborate with management to design promotions, seasonal offers, and events that attract new and repeat customers.
• Monitor marketing performance, track ROI, and adjust strategies to achieve business goals.
• Build relationships with local businesses, influencers, and community groups to increase brand visibility.
• Analyse customer feedback and market trends to adapt strategies and identify growth opportunities.
• Collaborate with management to align marketing initiatives with business goals and budgets.
• Drive existing concepts, such as Drinks on the Board, and create new initiatives and implement upsell opportunities to increase F&B revenue across the entirety of the building.
• Manage the CMS for the Top Hat website and Top Hat related content on the Monopoly Lifesized website.
• Ensure all assets and content are organised efficiently and securely on the shared drive, and all administrative tasks are complete.
• Explore and coordinate new listings for The Top Hat to be featured on, and ensure existing listings are up to date and refreshed.

Knowledge, Skills and Experience

Essential

• A passion for food and beverage with a talent to convert business strategies into exceptional guest experiences.
• Suitable Marketing knowledge to build F&B led campaigns
• Experience of liaising with F&B suppliers
• Proficient with Microsoft Word, PowerPoint, Excel and Canva (or equivalent design program)
• Experience of programming/maintaining EPOS & reservation systems
• Experience of forecasting and maintaining labour margins
• Experience with F&B cash up/finance procedures.
• Confident, trouble shooting skills to solve the complex issues that can arise during service
• Result focused with the ability to take ownership of tasks
• Excellent team leader who can work flexibly to meet business requirements
• Excellent attention to detail with the ability to work under pressure, deliver to strict deadlines and manage conflicting priorities
• Customer focused with excellent verbal communication skills, with the ability to work at all levels within the business

Desirable:

• Personal Licence Holder (if not we will arrange this)
• First aid trained (if not we will arrange this)
• Have hand-on experience of working in a bar or restaurant
• Level 3 Food Hygiene Certified

We believe that making the best decisions means looking at all the facts – a near-impossible task in our era of information overload. To fix this, we are building the next generation of machine learning software. Powered by generative AI, our algorithms analyze key information sources and provide comprehensive, factual answers for even your most complex queries.

We believe that the transformative impact of generative AI will be only realized by those willing to take on the world’s biggest information challenges. To make this future come true, we deploy our longstanding expertise in reinforcement learning and natural language processing.

We are scientists. Builders. Entrepreneurs. We spearheaded many of AI’s most impactful applications. We led teams at Google, DeepMind, Meta, and EY-Parthenon. We now bridge cutting-edge AI research and the biopharma industry.

We are looking for a Commercial Programs Manager to drive key initiatives across business development, sales, and customer engagement in the life sciences software space. This is a highly cross-functional role, working closely with leadership, account executives (AEs) and external partners to ensure our commercial engine runs smoothly and scales effectively. You’ll sit at the intersection of strategy and execution, building programs, enabling teams, and ensuring our go-to-market efforts land with impact.

Sales Enablement & Operations

• Partner with marketing and design to create and maintain sales collateral.
• Design and execute sales enablement initiatives to equip AEs with tools, training, and insights.
• Manage and measure outsourced support vendors (e.g. SDR providers, external marketing).
• Support account management activities and ensure smooth coordination across teams (AE, Success, KAM).
• Assist with pricing initiatives and sales guardrails.
• Identify and implement process improvements across BD and sales.

Business Development Support

• Support sales and business development strategy execution.
• Prepare and facilitate client meetings, workshops, and internal planning sessions.
• Help write project proposals for large pharma customers.

Brand Operations

• Support conference planning, including logistics, content, and pre-conference outreach strategy.
• Ensure strong meeting pipelines and effective follow-up around events.

Given the early nature of our company, the role straddles a broad range of responsibilities. The energy spent on each pillar will vary over time and as our commercial team continues to scale, we expect responsibilities for evolve accordingly. You should apply if you are confident in your ability to deliver against the objectives above and excited about the possibility of shaping your career trajectory forward together with us.

This position is ideal for an accomplished life sciences consultant eager to transition into the fast-paced startup landscape.

• Bachelor's degree in the life sciences or relevant professional experience
• Professional experience in life sciences consulting, MedComms, or commercial roles within pharma/biotech
• Exposure to pricing strategy, sales enablement practices, and go-to-market planning
• Comfortable leading sessions, workshops, and external-facing meetings
• Excellent communication and negotiation skills
• Ability to work cross-functionally and build trust across teams
• Strong organizational and project management skills, able to juggle multiple priorities
• Willingness to travel frequently

• Hands-on go-to-market (GTM) experience in a startup or fast-scaling environment

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

We believe that making the best decisions means looking at all the facts – a near-impossible task in our era of information overload. To fix this, we are building the next generation of machine learning software. Powered by generative AI, our algorithms analyze key information sources and provide comprehensive, factual answers for even your most complex queries.

We believe that the transformative impact of generative AI will be only realized by those willing to take on the world’s biggest information challenges. To make this future come true, we deploy our longstanding expertise in reinforcement learning and natural language processing.

We are scientists. Builders. Entrepreneurs. We spearheaded many of AI’s most impactful applications. We led teams at Google, DeepMind, Meta, and EY-Parthenon. We now bridge cutting-edge AI research and the biopharma industry.

We are looking for a Commercial Programs Manager to drive key initiatives across business development, sales, and customer engagement in the life sciences software space. This is a highly cross-functional role, working closely with leadership, account executives (AEs) and external partners to ensure our commercial engine runs smoothly and scales effectively. You’ll sit at the intersection of strategy and execution, building programs, enabling teams, and ensuring our go-to-market efforts land with impact.

Sales Enablement & Operations

• Partner with marketing and design to create and maintain sales collateral.
• Design and execute sales enablement initiatives to equip AEs with tools, training, and insights.
• Manage and measure outsourced support vendors (e.g. SDR providers, external marketing).
• Support account management activities and ensure smooth coordination across teams (AE, Success, KAM).
• Assist with pricing initiatives and sales guardrails.
• Identify and implement process improvements across BD and sales.

Business Development Support

• Support sales and business development strategy execution.
• Prepare and facilitate client meetings, workshops, and internal planning sessions.
• Help write project proposals for large pharma customers.

Brand Operations

• Support conference planning, including logistics, content, and pre-conference outreach strategy.
• Ensure strong meeting pipelines and effective follow-up around events.

Given the early nature of our company, the role straddles a broad range of responsibilities. The energy spent on each pillar will vary over time and as our commercial team continues to scale, we expect responsibilities for evolve accordingly. You should apply if you are confident in your ability to deliver against the objectives above and excited about the possibility of shaping your career trajectory forward together with us.

This position is ideal for an accomplished life sciences consultant eager to transition into the fast-paced startup landscape.

• Bachelor's degree in a scientific discipline (life sciences preferred)
• Professional experience in life sciences consulting, MedComms, or commercial roles within pharma/biotech
• Exposure to pricing strategy, sales enablement practices, and go-to-market planning.
• Comfortable leading sessions, workshops, and external-facing meetings.
• Excellent communication and negotiation skills.
• Ability to work cross-functionally and build trust across teams.
• Strong organizational and project management skills, able to juggle multiple priorities.
• Willingness to travel frequently.

• Hands-on go-to-market (GTM) experience in a startup or fast-scaling environment

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

We believe that making the best decisions means looking at all the facts – a near-impossible task in our era of information overload. To fix this, we are building the next generation of machine learning software. Powered by generative AI, our algorithms analyze key information sources and provide comprehensive, factual answers for even your most complex queries.

We believe that the transformative impact of generative AI will be only realized by those willing to take on the world’s biggest information challenges. To make this future come true, we deploy our longstanding expertise in reinforcement learning and natural language processing.

We are scientists. Builders. Entrepreneurs. We spearheaded many of AI’s most impactful applications. We led teams at Google, DeepMind, Meta, and EY-Parthenon. We now bridge cutting-edge AI research and the biopharma industry.

We are looking for a Commercial Programs Manager to drive key initiatives across business development, sales, and customer engagement in the life sciences software space. This is a highly cross-functional role, working closely with leadership, account executives (AEs) and external partners to ensure our commercial engine runs smoothly and scales effectively. You’ll sit at the intersection of strategy and execution, building programs, enabling teams, and ensuring our go-to-market efforts land with impact.

Sales Enablement & Operations

• Partner with marketing and design to create and maintain sales collateral.
• Design and execute sales enablement initiatives to equip AEs with tools, training, and insights.
• Manage and measure outsourced support vendors (e.g. SDR providers, external marketing).
• Support account management activities and ensure smooth coordination across teams (AE, Success, KAM).
• Assist with pricing initiatives and sales guardrails.
• Identify and implement process improvements across BD and sales.

Business Development Support

• Support sales and business development strategy execution.
• Prepare and facilitate client meetings, workshops, and internal planning sessions.
• Help write project proposals for large pharma customers.

Brand Operations

• Support conference planning, including logistics, content, and pre-conference outreach strategy.
• Ensure strong meeting pipelines and effective follow-up around events.

Given the early nature of our company, the role straddles a broad range of responsibilities. The energy spent on each pillar will vary over time and as our commercial team continues to scale, we expect responsibilities for evolve accordingly. You should apply if you are confident in your ability to deliver against the objectives above and excited about the possibility of shaping your career trajectory forward together with us.

• Bachelor's degree in a scientific discipline (life sciences preferred)
• Professional experience in life sciences consulting, MedComms, or commercial roles within pharma/biotech
• Proven track record in business development, sales operations, or commercial program management.
• Exposure to pricing strategy, sales enablement practices, and go-to-market planning.
• Comfortable leading sessions, workshops, and external-facing meetings.
• Excellent communication and negotiation skills.
• Ability to work cross-functionally and build trust across teams.
• Strong organizational and project management skills, able to juggle multiple priorities.
• Willingness to travel frequently.

• Hands-on go-to-market (GTM) experience in a startup or fast-scaling environment

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.