45,676 Commonwealth Bank jobs in the United Kingdom
Customer Service Representative Financial Services
Posted 1 day ago
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Job Description
We are looking for a team of Customer Service Representatives with experience in financial services who are ready to dive into the world of life and pension policies, delivering top quality service that puts our clients customers first.
Job Title: Customer Service Representative
Industry: Financial Services, Life & Pensions
Type: Full time, Permanent
Location: Norwich
Salary: £26,500 per annum plus benefits.
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Customer Service Representative -- Financial Services
Posted 16 days ago
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Job Description
Job Location: 4951 Savarese CIR, Tampa, FL,33634 br>Job Duration: 12 months + Extension
Note: Hybrid (3 in office, 2 remote); M- F; 8 AM - 5 PM
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Job Description:
The GWIM Operations Analyst is responsible for providing first contact resolution for accounts and client onboarding & maintenance processes. br>We partner with the Brokerage Branch Office, predominantly the Client Associate, the Retirement Benefits Contact Center, and participants to assist them with establishing and maintaining brokerage accounts.
This is accomplished through ensuring adherence to regulatory and compliance guidelines set forth by our governing bodies, including but not limited to the SEC, IRS, and Client.
Our ideal candidate will display superior oral and written communication skills, previous experience in customer service, and the ability to articulate client-centric solutions.
Processes routine/standard transactions according to established procedures and prescribed processes in support of GWIM Operations.
Daily responsibilities will cover one or more operational functional areas such as: opening new accounts, data entry, etc.
Provides quality service and effective and efficient operations support for the assigned areas, internal business partners, and/or external customers and clients. Individuals at this level are expected to use some independence of thought but to refer more complex problems to the Operations Team Manager and/or Supervisor. Generally, 1 year or more of experience is preferred.
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Required Skills:
Proven decision-making skills and the ability to effectively manage risk.
Proven track record delivering for internal and/or external clients. Strong organizational and teamwork skills
Results-oriented, driven, and ambitious.
Must be flexible with the schedule.
Administrator (Financial services)
Posted 2 days ago
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Job Description
We are looking to recruit for a Client services Manager / Senior finance administrator to provide a professional, friendly and efficient first point of contact for clients, prospects and visitors, ensuring a seamless client experience while supporting Financial Planners and the wider team with diary management, client servicing, compliance and general administration.
Key Responsibilities
- Act as the first point of contact for all incoming calls, emails, and in-person enquiries.
- Meet and greet clients and guests on arrival at the office.
- Organise client and prospective client meetings, managing all Financial Planner's diaries effectively.
- Prepare and issue client documentation before and after meetings in line with business processes.
- Attend client meetings when required.
- Ensure action points from meetings are recorded, allocated, and completed promptly.
- Open and maintain client files to required compliance standards.
- Complete Anti-Money Laundering (AML) checks.
- Prepare and check client meeting packs in advance, keeping diaries updated with amendments.
- Ensure all professional logs are up to date, highlighting and chasing any outstanding documents.
- Complete checklists, scan and file documentation to the back-office system.
- Provide weekly Management Information to the Practice/Operations Manager.
- Support with internal events (e.g., annual client Christmas event).
- Open, log, scan and allocate all incoming post.
- Manage Financial Planner's general queries, calls and invitations.
- Attend and record weekly team meetings and quarterly open forum meetings.
Skills & Experience
- Previous experience in a client-facing or administrative role, ideally within financial services or a professional office environment.
- Strong organisational skills with the ability to manage multiple diaries and competing priorities.
- Excellent communication skills (written, verbal and in-person).
- High attention to detail and accuracy.
- Proficient in Microsoft Office and comfortable with CRM/back-office systems.
- Professional, approachable, and discreet in handling sensitive information.
- Client-focused with a proactive, "can-do" attitude.
- Friendly, professional and confident in dealing with clients and colleagues.
- Team player with the ability to work independently when required.
- Reliable, trustworthy and conscientious.
- Car driver.
A fantastic benefits package including -
- 4 day working week.
- 28 days holiday per year plus bank holiday (reduced by 20% due to 4-day week).
- 1 week off for Christmas, not taken from your annual leave entitlement.
- Company pension scheme (after 3 months).
- Private Medical Insurance (after 12 months).
- Summer & Christmas bonus based on company performance.
- Team away days and social events throughout the year.
- Supporting, friendly team with opportunities to progress.
Financial Services Administrator
Posted 3 days ago
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Job Description
Job Title: Financial Administrator – 2Plan
Location: Remote
Salary: £25,000 - £30,000
TO BE CONSIDERED FOR THIS ROLE YOU MUST HAVE EXPERIENCE WITH 2PLAN SYSTEMS
The Client
We have an exciting opportunity for a growing Independent Financial Advisory (IFA) business, they are looking to add an experienced Financial Administrator from a wealth management background to their team.
The Role of Financial Services Administrator - IFA
We are looking for someone proactive, confident, and highly organised, someone who thrives on responsibility and enjoys making things run smoothly. You’ll be supporting the adviser by taking ownership of the operations, client coordination, and internal processes, helping the business grow while ensuring clients receive a seamless experience.
This role is varied and hands-on, so it’s ideal for someone with previous experience in financial services who’s comfortable working independently and keen to grow with the business.
Unfortunately, due to resource constraints, this isn’t the business for someone inexperienced or those who require support. The chosen candidate is required to hit the ground running and acts as a PA/Admin/Co-ordinator.
Key Responsibilities:
- Must be comfortable on the phone to communicate with clients and also providers li>Create systems and processes to manage business
- Prioritise tasks for adviser and yourself
- Liaise with product providers
- Ensuring audit trail complete either via spreadsheet or 2Plan’s internal systems < i>Keep client files organised on OneDrive
- Send risk questionnaires through 2Plan Client Portal
- Issue fee agreements through portal/Docusign/post
- Adding fact find fully on to 2Plan system
- Making sure that handover notes have been actioned ready for case handover to paraplanners
- Prepare and send off LOAs to clients
- Issue LOAs and chase LOAs to providers
- Vet the information returned and call back for further information
- Making sure that all letter of authority information is added and uploaded to back office system & client file
- Prepare cases for handover to Paraplanner ensuring all relevant information is on Back Office
- Prepare cases for pre-approval,
- After presentation meeting, process the paperwork, setting clients up on platforms
- Ensure funds arrive on platform
- Ensure correct fees are paid from providers
- Issue and chase invoices as they arise
- Help clients onboarding to new systems
- Prepare annual review packs
- Submit annual reviews on Back Office
Systems you Will Use
- Microsoft Package: Word, Excel, Outlook, Teams, OneDrive
- FE Analytics
- 2Plan Back Office
- 2Plan Nexus
- Familiar with all usual platforms (Aviva, Royal London etc)
- Familiar with Docusign
Keywords: Financial Advisor, IFA, Financial Services, Finance Administrator, Administrator, Financial Administrator, Remote Working, Wealth Management
Bowdon Associates is a member of the Guild of Quality Employment Agencies and has agreed to adopt the compliance and recruitment standards that form the basis their code of conduct. A quality, transparent and responsible recruitment agency committed to raising the industry standards.
Financial Services Administrator
Posted 4 days ago
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Job Description
Job Title: Financial Services Administrator
Location: Devon
Salary: £30,000 to £32,000
Hours of Work: Monday to Friday, 9 am–5 pm
Type: Permanent, Full-time
We are seeking an experienced Administrator to support a successful financial services practice. This role is ideal for someone with prior experience in a professional office environment who thrives in a role that combines client liaison with administrative precision. You’ll join a professional team where attention to detail and client service are valued above all else.
Key Responsibilities:
· Provide administrative support to advisers and the wider team
· Maintain accurate client and investment records
· Liaise with providers to obtain information and process transactions
· Prepare and manage documentation for client meetings
· Respond to client queries promptly and professionally
Experience & Skills:
· At least one year of experience in financial services administration
· Excellent written and verbal communication skills
· Strong organisational skills and attention to detail
Desirable:
· Familiarity with investment or pension products
· Experience handling confidential client information
· Ability to work to deadlines in a regulated environment
What’s on Offer:
· Competitive salary plus pension
· Generous annual leave increasing with service
· City centre parking permit provided
About the Client:
Our client is a long-standing, well-regarded financial services business with a loyal client base and a reputation for delivering quality advice. They offer a supportive, professional working environment with opportunities for long-term career development.
Next Steps:
Please apply for this Administrator – Financial Services position through this advert or contact Chloe in our Commercial team on (phone number removed).
If you do not hear back within 7 days, your application may not have been successful, but we will keep your details for suitable future roles.
About Regional Recruitment Services – Leicester
This vacancy is advertised by Regional Recruitment Services Ltd, an award-winning independent recruitment agency established in 2008. We recruit across Commercial, Construction, Industrial and Engineering sectors. Visit (url removed) for more roles nationwide.
Financial Services Administrator
Posted 4 days ago
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Job Description
Experienced Financial Services Administrator
Salary: 28,000 - 32,000 (DOE) + Bonus
Location: Sheffield City Centre (parking provided)
Hours: Mon - Fri, 9am-5pm
Full-time, permanent position
We are seeking an experienced Financial Services Administrator to join our client's successful team, supporting their mission to help clients plan for a comfortable retirement. This role is crucial in providing excellent service to our clients and maintaining efficient administrative processes within their IFA firm.
Key Responsibilities:
* Send letters of authority to financial providers
* Chase providers for required information
* Keep clients updated on the progress of their cases
* Issue advice recommendation packs to clients
* Submit advice and annual review reports via the Intelliflo back-office system
* Provide a high level of customer service and care throughout the client journey
Required Skills and Experience:
* Proven experience as a Financial Services Administrator within an IFA firm (highly desirable)
* Strong understanding of the IFA process and regulatory requirements
* Excellent communication skills, both written and verbal
* Reasonable knowledge in Microsoft Excel
* Ability to prioritise tasks and manage time effectively
* Attention to detail and accuracy in documentation
* Customer-focused approach with a commitment to providing exceptional service
* Experience with the Aviva platform (desirable)
Benefits:
* Bonus scheme
* 8% non-contributory pension scheme
* City centre parking reimbursed
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Financial Services Administrator
Posted 4 days ago
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Job Description
Noodle Talent Partners are delighted to be working with a fantastic Financial Services firm in Norwich, recruiting for the position of Financial Services Administrator, to join the team on a permanent basis.
Working Monday to Friday, 35 hours per week from 9am to 5pm with one hour for lunch.
- Hybrid or remote working available. li>Salary of £28,000 li>27 days annual leave PLUS Bank Holidays
- Private Medical
- Life Assurance
- Discretionary Annual Bonus
- Pension Scheme
- Employee Assistance Programme
- Preferential rates for financial services
- Other perks and benefits
Within this role you will work as part of a friendly team, closely supporting the Paraplanner and Financial Advisors in the business, and ensuring client's receive an exceptional service at all times, coordinating administrative tasks and other ad-hoc tasks on a daily basis.
- li>Handling client communications and enquiries via email and phone, providing high standards of service whilst building strong relationships with partners and other contacts.
- Accurately manage administration tasks and client records to ensure compliance protocols are followed, records are up to date and all requests are logged. li>Supporting with diary management and coordinating appointments
- Processing updates to client records, handling documents and collating information to update client packs (mixture of both paper and digital)
- Assist with compliance tasks
- Ensuring smooth journeys for all clients and that every interaction is managed in a positive manner
We are looking for candidates with a minimum of 2 years existing experience within an IFA/ financial services, who are confident managing their own workload with strong organisational and prioritisation skills, high levels of attention to detail, excellent communication skills, a friendly team-working attitude and ability to use intiative.
If you're interested in this fantastic opportunity, please ensure your CV is up-to-date and apply online as soon as possible. You will be provided more information on the opporutnity if you are shortlisted through meeting the initial requirements, and will be contacted to discuss the opporutnity further.
Please note, due to the volume of applicants we are unable to provide specific feedback to every applicant.
Financial Services | IFA | Financial Planning | Financial Advisor | Wealth Management | Estate Planning
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Financial Services Administrator
Posted 4 days ago
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Financial Services Administrator/Client Liaison
Office Based – Derby (our Ref AL1383)
Competitive Salary to c£27,000 + discretionary bonus and exceptional benefits
At the heart of everything this client centric wealth management company does, is a genuine commitment to placing their clients’ interests first. As a well-established and highly regarded wealth and investment management firm in Derby, they are searching for a Financial Services Administrator who shares their core values of integrity, professionalism, and dedication to exceptional client service. If you are looking to grow your career within a collaborative, supportive environment that encourages personal development and ethical practice, we would love to hear from you.
About the Role
As a valued member of the team, you will work alongside Financial Planners and colleagues, delivering administrative support that underpins their promise of a seamless, high-quality experience for their clients. You will play a crucial role in maintaining high standards, helping to ensure every client interaction, both phone and face-to-face, is handled with care, discretion, and diligence.
- Provide comprehensive administrative support to Financial Planners in their day-to-day work. li>Maintain and update client records with accuracy and attention to confidentiality.
- Foster strong relationships with clients and third-party providers, ensuring clear and professional communication.
- Prepare valuations, meeting packs, and essential client documentation to the highest standard.
- Champion the use of secure digital tools and client portals to support an efficient, modern service.
- Book appointments for advisers and help them manage their workflows.
- Meet and greet clients.
- Commit to ensuring we adhere to compliance policies.
About You
- At least 2 years’ experience in a financial services administrative role. < i>Strong organisational skills, attention to detail, and a client-first mindset.
- Professional communication skills, both written and verbal.
- Ability to balance multiple priorities within deadlines.
- Proficient with Microsoft Office and financial back-office systems.
- Motivated to pursue further qualifications after 12 months.
Benefits
- Group Life Assurance (3x salary).
- Employer-contributed Pension Scheme.
- Generous holiday allowance.
Why Join?
This Company is proud of its’ open and inclusive culture, where your contribution is valued and your continued growth is supported. You will be joining a forward-thinking firm that is committed to ethical practice, exceptional client care, and the professional development of every team member.
This is an outstanding opportunity to further your career in financial services within a progressive, values-driven organisation. If you are ready to take the next step and align yourself with a firm that believes in doing the right thing for clients and colleagues alike, please send us your CV to apply. All CVs will be reviewed and responded to within 10 days
Financial Services Administrator
Posted 4 days ago
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Job Description
FinancialServicesAdministrator
Leicester(potentialofhybrid/1dayperweekathomeafterqualifyingperiod)
Salary25,000-28,000+benefits(ourrefAL1386)
Fulltimeor4daysperweekavailable
Myclient,withvariouslocationsacrosstheUK,hasanenviablereputationwithintheindependentwealthmanagementindustry,andtheynowhaveanexcitingnewopportunityforanexperiencedWealthManagementAdministratortojointheirLeicesterbasedteam.
Responsibilities
- Researchabroadrangeoffinancialproductsacrossallfinancialsectors
- Maintainregularcontactwithclientsprovidingassistancewhererequired
- Liaisewithvariousproviders,gatheringandcorrelatingplan/policyinformationandensuringasmoothandtimelybusinessprocess
- ManagingandmaintainingapreciserecordofpipelineandsubmittedbusinessinordertobeabletoupdateclientsandAdviseraccordingly
- SendingLettersofAuthority
- Collateandevaluateclientpolicy/investment/pension
- ResearchingproductsandfundsusingsoftwaresuchasSelectAPensionandFEAnalytics
- GeneralAdministrationandclientsupportduties
- Createandmaintainclientfilesandenterdetailsontoback-officedatabase
- SubmittingNewBusinessoninternalandexternalsystems
- Preparepaperworkforpre-saleandpost-sale
- Maintainregularcontactwithclients,bookingclientsinforannualreviewsandmanagementofreviewprocess
- Monitoringoftrailfees,Invoicingclientsfornewandongoingfeeswhereapplicableandsubsequentmonitoringandfollowup
- Developabroadknowledgeoffinancialproductsincludingbothindividualandemployerpensionknowledge,investmentsandprotectionproducts
Theidealperson-Administrator
- AbilitytobuildstrongworkingrelationshipswithboththeIFA,andtherestoftheteam.
- Previousexperienceofworkingwithinasimilarrolewithinafinancialservicesbusinessisdesirable.
- ExperienceusingFinancialresearchtools.
- Workingtowardsdiplomaqualificationpreferred,butnotessential.
- Itisessentialthatyoupossessstrongcommunicationskills,haveahighattentionfordetail,andhaveinterpersonalandorganisationalskillswiththeabilitytoworkinabusy,funandprofessionalenvironment.
- Youmustbehappytoworkonyourownandaspartofateamandhaveexcellenttimemanagementskills.
- GoodITskillsincludingOffice365.
- Capableofmeetingdeadlinesandbeingabletoprioritiseeffectively.
- Goodtelephonemanner.
Benefits -Companypensionscheme|Deathinservice|25daysannualleave|FlexibleBenefits|Birthdayasanadditionaldayoff|Opportunitytopurchaseadditionalholidays|Enhancedfamilyfriendlypolicies|Cycletoworkscheme
Ifthisroleisofinterest,pleaseapplywithanup-to-dateCV.Weaimtorespondtoallapplicationswithin10days.BysubmittingyourCVyouconsenttoitbeingretainedforuseinconnectionwiththisandfuturerelevantand/orsimilarvacancies,youcanofcourse,optoutofthisatanytimebyemailingus.FullPrivacyNoticecanbefoundonourwebsite.
Financial Services Trainer
Posted 4 days ago
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Job Description
This Financial Services Trainer job in Scotland is ideal for individuals experienced in training IFAs, Paraplanners and Administrators
As a Financial Services Trainer, you will be joining their Performance & Excellence team, playing a key role in helping our client achieve its business objectives, ensuring advice and service standards are maintained at a high standard and supporting continuous development across the team members
The key responsibilities of your duties are:
- Create a culture of high performance and excellence with their Financial Advisers, Paraplanners and support staff
- Encourage the team to educate, inform and influence clients positively
- Develop a supportive network between the advice hubs and share best practice across the national business
- Use data to identify opportunities for improvement and mitigate risks
- Deliver learning and development through face-to-face events, webinars and e-learning
- Support pre-CAS / inexperienced joiners and experienced team members in identifying growth areas
- Provide technical training on individual improvement plans as appropriate
Financial Services Trainer
- You must have technical financial planning product and advice knowledge
- You must be comfortable training individuals and groups including Financial Advisers and Paraplanners
- Seeking individuals from a learning and development background within Financial Services
- You must be willing to travel as part of your role
- Ideally you should hold your full Level 4 Diploma in financial planning or equivalent
The Company
This growing IFA firm is led by highly respected names within the industry, accompanied with the backing of a private equity firm. They are currently on a rapid growth phase of the business, with already 4.5bn of AuM, which will continue to grow. They openly recognise to achieve such success is dependent on having the right people in the business, as such they are looking to build a strong team of passionate and skilled team members.
Financial Services Trainer Benefits
- Salary of circa 50,000 plus car allowance
- Benefits typically include: 4x DIS, PMI, Group Income Protection, Employee Assistance Programme, Medicash, 5% employer pension and 3% employee pension, discretionary annual bonus and 28 days holiday + BHs, rising by 1 day per year up to 30 days
- Hybrid working with attendance at a local office 2 days per week (such as Glasgow or Falkirk), plus occasional travel for monthly planner meetings and quarterly in-person meetings
- 37.5 hours per week
- Excellent working culture with good staff retention
- Great time to join a rapidly growing business
Locations
Scotland
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