5 Compliance Training jobs in the United Kingdom

Ready to be pushed beyond what you think you're capable of?
At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system.
To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company's hardest problems.
Our is intense and isn't for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there's no better place to be.
While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported.
CX Compliance Operations is responsible for delivering high quality Transaction Monitoring (TMS) investigations, Enhanced Due Diligence review, Screening cases and Complaints Investigations, which is a critical component of Coinbase's financial crimes & regulatory compliance programme aimed at deterring illicit activity on our platform, protecting against exploitation by criminals, complying fully with our legal and regulatory obligations, and ensuring effective outcomes for our customers.
As a Senior Training Delivery Manger, you lead a team of Coinbase trainers that provide New to Queue (onboarding), and Existing to Queue (cross-skilling) training to drive quality and performance through the Compliance and Complaints Investigations network. You will be the primary point of contact to schedule resources, own training delivery quality, and advise cross functional teams on the impact of change on the Analysts investigations requirements, and case outcomes to deliver effective, targeted support readiness training to help investigations keep pace with regulatory and technology change. You will partner closely with various cross-functional partners such as Workforce Management, Vendor Management, Operations, Compliance, Legal and Quality Assurance. You will be an expert in the field of Compliance and/or Complaints investigations, and have previous experience in leading a large, high impact training team, and delivering training both in person and virtually to a global audience.
This role is ideal for someone who is passionate about training delivery, compliance, thrives on enabling others, is a clear communicator (written and verbal), and adaptable to change in a fast-paced environment.
*What you'll be doing (ie. job duties):*
* Team Leadership
* Manage, coach and develop a team of Compliance and Complaints trainers
* Provide structure, scheduling inputs and work with cross functional team to optimise the training delivery schedule
* Represent training delivery at cross functional forums, and own KPIs to evidence team performance.
* Training Delivery
* Deliver comprehensive, and interactive training sessions covering procedures, investigation requirements, and risk based decisions.
* Deliver onboarding, and cross skilling training and nesting support to enable L&D to meet its KPIs, and business SLAs
* Maintain high standards in training delivery for consistent knowledge transfer.
* Expand the use of Coinbase's training Sandbox to test and validate agent's proficiency against new procedures or case types
* Conduct Train-the-Trainer (TTT) masterclasses, certify trainers, and participate in continuous development programs to uplift trainer quality.
* Curriculum Development:
* Collaborate with cross functional teams and work with L&D to enable L&D to:
* Provide inputs to the design and development of training materials and modules tailored to Compliance or Complaints investigations
* Make recommendation of the design of onboarding, and cross skilling programmes to delivery day 1 quality for new investigators
* Ensure training content aligns with regulatory requirements and internal policies.
* Address and remediate training gaps identified through QC/QA processes.
* Work closely with functional leaders in compliance and support functions to maintain the highest standards of production and quality.
* Travel ~25% of the time to Coinbase, or vendor, offices in order to deliver onsite instructor-led training
* Flexibility ~ 25% of the time to deliver virtual training across global time zones to ensure full population coverage.
* Accountable for L&D KPI execution (CSAT, Nesting Pass Rate)
*What we look for in you (ie. job requirements):*
* 5+ years of Compliance and/or Complaints investigations and training experience.
* Ability to analyze complex, and large amounts of data to inform effective case outcomes.
* Proven track record of successfully improving investigations programmes to meet both customer and regulator requirements in either recognised large financial institution, fintech or enforcement agency.
* Excellent communication and interpersonal skills, with the ability to effectively engage and influence stakeholders at all levels of the organization.
* A passion for learning, and evidence of driving performance improvement both for individuals and in the 'classroom'
* Strong analytical and problem-solving skills, with the ability to identify training needs, evaluate training effectiveness, and recommend improvements
* Ability to work independently and as part of a team, with a high level of self-motivation and personal accountability
* Exceptional organizational and time management skills, with the ability to prioritize tasks and manage competing deadlines
* Clear written and verbal communication
*Nice to haves:*
* Knowledge of crypto currency, and blockchain analytics tools.
*Pay Transparency Notice: *The target annual salary for this position can range as detailed below. Full time offers from Coinbase also include target bonus + target equity + benefits (including medical, dental, and vision).
Pay Range:
£73,710-£81,900 GBP
Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying.
Commitment to Equal Opportunity
Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the in certain locations, as required by law.
Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations Data Privacy Notice for Job Candidates and Applicants
Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available Disclosure
For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description.
For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate.
*The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment*. To request a reasonable accommodation due to disability, please contact accommodations(at)coinbase.com

DCUK FM Junior Training and Compliance Auditor

Location: Predominantly Birmingham / Midlands and covering the North of England

Employment Type: Full-Time, permanent

Salary: £30,000k per annum plus company car and fuel card

Join Our Team and Make a Difference!

We are currently seeking a Junior Training and Compliance Auditor to join our dedicated team, primarily covering the Midlands and North of England. If you enjoy a mix of site visits and training delivery, and are passionate about ensuring compliance, this could be the perfect opportunity for you!

About Us: 

Part of the Rentokil Initial group, DCUK FM are a leading asbestos remediation, ventilation cleaning and facilities management improvement company, specialising in social housing contracts and project works. 

Our mission is to provide clients with cost effective solutions that minimise disruption whilst meeting all the Health and safety standards and environmental legislation requirements. 

The Role:

 DCUK FM are looking for a Junior Training and Compliance Auditor to assist with compliance within a growing organisation. Based within the Birmingham region and reporting directly to the Compliance Director the duties include;

• Conduct site inspections to ensure compliance with regulations.
• Assist with general compliance duties, including COSHH, building premises, and waste management.
• Deliver training and NVQs to our internal site teams.

Requirements

• Strong understanding of asbestos, fire, and building services industries.

• Familiarity with site inspection processes.
• Excellent communication and presentation skills.
• Waste industry knowledge is beneficial.
• NEBOSH Certificate preferred, but not essential.

Benefits

Why Join DCUK?

DCUK, part of the Rentokil Initial Group, offers job stability, career progression, and a supportive work environment. We reward our employees with:

• Competitive Salary: Starting at £30,000 per year, with potential for increases based on experience.
• Company Vehicle and Fuel Card: To support your travel needs.
• Professional Development: Opportunities for ongoing training and certifications.
• Comprehensive Benefits: Including pension, healthcare, and employee assistance programs.

Ready to take the next step in your career?

Apply today and join our team of dedicated professionals.

Our Social Links:

• Website
• LinkedIn
• Facebook
• Instagram

Rentokil Initial is an equal opportunities employer committed to creating a diverse and inclusive workplace.

About Us: We were founded back in 1969 and have grown from very humble beginnings to a £1.3b global technical recruitment specialist organisation. With over 30 offices UK wide, office in Canada, USA, Australia and Europe, we are the UK's leading technical recruitment agency and the 3rd largest globally. Morson Group consists of multiple specialist practices that offer complex talent solution needs across Engineering and Technology. Ranking nationally as one of the Best Big Companies™ to work for, whilst being recognised for excelling in Learning and Development, it has never been a better time to explore career opportunities at Morson Group. Job Purpose: Monitor, review, evaluate and improve the quality of assessment processes and practice and ensure awarding organisation standards are maintained and monitored. The Delivery Assurance Manager is responsible for overseeing the daily quality-related activities within Morson Training, ensuring that all training delivery and internal processes meet or exceed industry standards. This role involves leading quality assurance efforts, implementing quality management systems, and fostering a culture of continuous improvement across all departments of Training Delivery. Key Responsibilities: • Define clear and transparent assessment processes, including criteria, methods, and standards, ensuring alignment with awarding organisation standards and guidelines. • Evaluate assessment practices against established criteria and awarding organisation standards. • Implement regular risk-based monitoring mechanisms via IQA to assess the effectiveness of assessment processes. • Conduct periodic reviews to identify strengths, weaknesses, and areas for improvement. • Facilitate continuous improvement initiatives, encouraging innovation and efficiency in training delivery and operational processes. • Supporting with the development and implementation of quality assurance systems and processes. • Provide Training Manager(s) with developmental feedback, advice, and support to help them performance manage and develop their Training and Assessors to improve their assessment practice. • Ensuring that assessors and trainers are using valid and reliable assessment methods and techniques. • To chair and minute IQA standardisation and qualification specific trainer/assessor meetings as appropriate. • Monitoring the assessment practices of assessors and trainers to ensure they are consistent and fair, and all procedures are being followed. • Providing feedback and support to assessors and trainers to improve their assessment practices. • Ensuring that all assessment practices are compliant with relevant policies, procedures, and awarding body requirements. • Maintaining accurate records and documentation of all quality assurance activities, ensuring risk. • Develops and monitors the company wide verification sampling plan and facilitates its implementation across dedicated sectors. • Analysing IQA reports and reporting risk and risk reduction to key stakeholders. • Ensure IQA activities are completed in line with awarding body requirements, maintaining standards, including direct claim status. • Manage, monitor, and complete activities to key timeframes and awarding body requirements. • Lead and support Quality Assurance standardisation across the business with a detailed and comprehensive plan. • Support the achievement of IQA and Quality led KPI’s. • Monitor under performance of quality KPI’s and support managers to take remedial action. • Produce and communicate reports, to ensure managers have accurate information regarding IQA and activity. • Keep up to date with and adhere to company, policies, and procedures at all times. Key Competencies • Excellent communication skills both written and verbal. • Competent in the use and purpose of technology with strong IT skills in Microsoft office • Coaching and mentoring of team members to improve performance. • Influencing • Organisational skills and a sound attention to detail • A highly self-motivated individual with a positive ‘can do’ attitude. • Good attention to detail. • Good time management skills. • Customer or Client Service Orientation. • Good presentation skills. • An excellent relationship builder. • Good negotiation skills. Working with us: Alongside working at one of the UK’s Best Big Companies to work for™, you will also receive: • 26 days holiday (plus bank holidays) • Investment into your learning & development • A colleague health and well-being programme • Discounted gym membership rates • Meritocracy incentive trips – 50 colleagues have just been to Mexico! • Mental health support via free confidential advice and counselling services. • Access to free wellbeing apps • Free parking T&C's: Come from any background, industry or sector, if you have the right attitude, some great experience and a desire to be part of our award-winning team, we’d love to hear from you. Morson Talent is an equal opportunities employer and respects diversity. In order to apply for this role, you must be eligible to live and work in the UK. We are an equal opportunities employer, and we welcome applications from all suitably qualified persons regardless of their sex; religious or similar philosophical belief; political opinion; race; age; sexual orientation; or, whether they are married or are in a civil partnership; or, whether they are disabled; or whether they have undergone, are undergoing or intend to undergo gender reassignment. Due to the number of applications we receive, it’s not always possible to contact unsuccessful applicants. Unless you hear from us within 14 days of your application, please assume that you have been unsuccessful on this occasion.