44,962 Concierge Staff jobs in the United Kingdom
Concierge
London, London
Marriott
Posted 3 days ago
Job Viewed
Job Description
**Additional Information**
**Job Number** 25132655
**Job Category** Rooms & Guest Services Operations
**Location** St. Pancras London Autograph Collection, Euston Road, London, United Kingdom, United Kingdom, NW1 2ARVIEW ON MAP (
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**Position Summary**
As a Concierge at St. Pancras London, you will be first and last point of contact for our guests, being an influencer on the latest things to do locally and in London. You will provide access to guestu2019s requests and go the extra mile to ensure a WOW moment where every guestu2019s interaction is customized.
There is no such thing as u2018nou2019 when it comes to a guest request- do what you need to do to meet request (engage with other colleagues, departments, expertise) or at the very least, find alternatives to present back to the guest when all other options are exhausted. Continually expand your knowledge of local attractions, popular culture, and consumer brands relevant for our guests, and share this knowledge with your colleagues to be on the know of the latest news/events. Create and maintain your network attending Concierge events (new musicals, restaurants, new exhibitionsu2026)
**Youu2019ll need to know your stuff:**
Continually expand knowledge of local attractions, popular culture, and consumer brands relevant for hotel guests, and share this knowledge with other ambassadors.
Research the local area to stay up to date on unique attributes, happenings and offerings so that you are prepared to provide specific recommendations for guests.
Build and use personal and professional resources to offer unique recommendations.
Communicate recommendations in a way that builds excitement and interest among guests and ambassadors.
Build/contribute to the database of attractions and recommendations to build expertise across the property and the Navigator program in genera
**Youu2019ll be expected to deliver on the following:**
Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.
Engage guests in conversation regarding their stay, property services, and area attractions/offerings.
Anticipate guests' needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
Use cues to surprise and delight guests, customizing experiences and offering them information based on what you learn about them.
Address guests' service needs in a professional, positive, and timely manner.
Provide assistance to individuals with disabilities, including assisting visually, hearing, or physically-impaired individuals within guidelines (e.g., escorting them when requested, using words to explain actions, writing directions on paper, moving objects out of the way, or offering access to Braille or TDD phones).
Assist other ambassadors to ensure proper coverage and prompt guest service
**Perks you deserve:**
Free Access to the Gym and spa.
Free meals at work
Free uniform & dry-cleaning service.
Free enrolment of Perks at Work- Access to unlimited deals of retailers and more.
Discount of 50% in any of the St Pancras outlets.
Marriott Discount Card enabling to benefits from hotel room, gift shops and F&B across 130 countries.
Travel Loan.
20 days holiday increasing with service.
Annual Performance Review pay.
Cycle to work scheme.
Pension & Life Assurance.
Employee Assistant Program.
Comprehensive Training and Development program.
Awards and recognition celebrations and many moreu2026.
**_Do you want to be part of a team of talented people, passionate about creating extraordinary experiences in Londonu2019s most iconic hotel? Then we look forward to receiving your application_**
The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer todayu2019s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative u2013 in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,u200b **begin** your purpose, **belong** to an amazing globalu200b team, and **become** the best version of you.
**Job Number** 25132655
**Job Category** Rooms & Guest Services Operations
**Location** St. Pancras London Autograph Collection, Euston Road, London, United Kingdom, United Kingdom, NW1 2ARVIEW ON MAP (
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**Position Summary**
As a Concierge at St. Pancras London, you will be first and last point of contact for our guests, being an influencer on the latest things to do locally and in London. You will provide access to guestu2019s requests and go the extra mile to ensure a WOW moment where every guestu2019s interaction is customized.
There is no such thing as u2018nou2019 when it comes to a guest request- do what you need to do to meet request (engage with other colleagues, departments, expertise) or at the very least, find alternatives to present back to the guest when all other options are exhausted. Continually expand your knowledge of local attractions, popular culture, and consumer brands relevant for our guests, and share this knowledge with your colleagues to be on the know of the latest news/events. Create and maintain your network attending Concierge events (new musicals, restaurants, new exhibitionsu2026)
**Youu2019ll need to know your stuff:**
Continually expand knowledge of local attractions, popular culture, and consumer brands relevant for hotel guests, and share this knowledge with other ambassadors.
Research the local area to stay up to date on unique attributes, happenings and offerings so that you are prepared to provide specific recommendations for guests.
Build and use personal and professional resources to offer unique recommendations.
Communicate recommendations in a way that builds excitement and interest among guests and ambassadors.
Build/contribute to the database of attractions and recommendations to build expertise across the property and the Navigator program in genera
**Youu2019ll be expected to deliver on the following:**
Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.
Engage guests in conversation regarding their stay, property services, and area attractions/offerings.
Anticipate guests' needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
Use cues to surprise and delight guests, customizing experiences and offering them information based on what you learn about them.
Address guests' service needs in a professional, positive, and timely manner.
Provide assistance to individuals with disabilities, including assisting visually, hearing, or physically-impaired individuals within guidelines (e.g., escorting them when requested, using words to explain actions, writing directions on paper, moving objects out of the way, or offering access to Braille or TDD phones).
Assist other ambassadors to ensure proper coverage and prompt guest service
**Perks you deserve:**
Free Access to the Gym and spa.
Free meals at work
Free uniform & dry-cleaning service.
Free enrolment of Perks at Work- Access to unlimited deals of retailers and more.
Discount of 50% in any of the St Pancras outlets.
Marriott Discount Card enabling to benefits from hotel room, gift shops and F&B across 130 countries.
Travel Loan.
20 days holiday increasing with service.
Annual Performance Review pay.
Cycle to work scheme.
Pension & Life Assurance.
Employee Assistant Program.
Comprehensive Training and Development program.
Awards and recognition celebrations and many moreu2026.
**_Do you want to be part of a team of talented people, passionate about creating extraordinary experiences in Londonu2019s most iconic hotel? Then we look forward to receiving your application_**
The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer todayu2019s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative u2013 in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,u200b **begin** your purpose, **belong** to an amazing globalu200b team, and **become** the best version of you.
This advertiser has chosen not to accept applicants from your region.
0
Concierge
London, London
Marriott
Posted 3 days ago
Job Viewed
Job Description
**Additional Information**
**Job Number** 25132655
**Job Category** Rooms & Guest Services Operations
**Location** St. Pancras London Autograph Collection, Euston Road, London, United Kingdom, United Kingdom, NW1 2ARVIEW ON MAP (
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**Position Summary**
As a Concierge at St. Pancras London, you will be first and last point of contact for our guests, being an influencer on the latest things to do locally and in London. You will provide access to guestu2019s requests and go the extra mile to ensure a WOW moment where every guestu2019s interaction is customized.
There is no such thing as u2018nou2019 when it comes to a guest request- do what you need to do to meet request (engage with other colleagues, departments, expertise) or at the very least, find alternatives to present back to the guest when all other options are exhausted. Continually expand your knowledge of local attractions, popular culture, and consumer brands relevant for our guests, and share this knowledge with your colleagues to be on the know of the latest news/events. Create and maintain your network attending Concierge events (new musicals, restaurants, new exhibitionsu2026)
**Youu2019ll need to know your stuff:**
Continually expand knowledge of local attractions, popular culture, and consumer brands relevant for hotel guests, and share this knowledge with other ambassadors.
Research the local area to stay up to date on unique attributes, happenings and offerings so that you are prepared to provide specific recommendations for guests.
Build and use personal and professional resources to offer unique recommendations.
Communicate recommendations in a way that builds excitement and interest among guests and ambassadors.
Build/contribute to the database of attractions and recommendations to build expertise across the property and the Navigator program in genera
**Youu2019ll be expected to deliver on the following:**
Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.
Engage guests in conversation regarding their stay, property services, and area attractions/offerings.
Anticipate guests' needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
Use cues to surprise and delight guests, customizing experiences and offering them information based on what you learn about them.
Address guests' service needs in a professional, positive, and timely manner.
Provide assistance to individuals with disabilities, including assisting visually, hearing, or physically-impaired individuals within guidelines (e.g., escorting them when requested, using words to explain actions, writing directions on paper, moving objects out of the way, or offering access to Braille or TDD phones).
Assist other ambassadors to ensure proper coverage and prompt guest service
**Perks you deserve:**
Free Access to the Gym and spa.
Free meals at work
Free uniform & dry-cleaning service.
Free enrolment of Perks at Work- Access to unlimited deals of retailers and more.
Discount of 50% in any of the St Pancras outlets.
Marriott Discount Card enabling to benefits from hotel room, gift shops and F&B across 130 countries.
Travel Loan.
20 days holiday increasing with service.
Annual Performance Review pay.
Cycle to work scheme.
Pension & Life Assurance.
Employee Assistant Program.
Comprehensive Training and Development program.
Awards and recognition celebrations and many moreu2026.
**_Do you want to be part of a team of talented people, passionate about creating extraordinary experiences in Londonu2019s most iconic hotel? Then we look forward to receiving your application_**
The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer todayu2019s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative u2013 in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,u200b **begin** your purpose, **belong** to an amazing globalu200b team, and **become** the best version of you.
**Job Number** 25132655
**Job Category** Rooms & Guest Services Operations
**Location** St. Pancras London Autograph Collection, Euston Road, London, United Kingdom, United Kingdom, NW1 2ARVIEW ON MAP (
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**Position Summary**
As a Concierge at St. Pancras London, you will be first and last point of contact for our guests, being an influencer on the latest things to do locally and in London. You will provide access to guestu2019s requests and go the extra mile to ensure a WOW moment where every guestu2019s interaction is customized.
There is no such thing as u2018nou2019 when it comes to a guest request- do what you need to do to meet request (engage with other colleagues, departments, expertise) or at the very least, find alternatives to present back to the guest when all other options are exhausted. Continually expand your knowledge of local attractions, popular culture, and consumer brands relevant for our guests, and share this knowledge with your colleagues to be on the know of the latest news/events. Create and maintain your network attending Concierge events (new musicals, restaurants, new exhibitionsu2026)
**Youu2019ll need to know your stuff:**
Continually expand knowledge of local attractions, popular culture, and consumer brands relevant for hotel guests, and share this knowledge with other ambassadors.
Research the local area to stay up to date on unique attributes, happenings and offerings so that you are prepared to provide specific recommendations for guests.
Build and use personal and professional resources to offer unique recommendations.
Communicate recommendations in a way that builds excitement and interest among guests and ambassadors.
Build/contribute to the database of attractions and recommendations to build expertise across the property and the Navigator program in genera
**Youu2019ll be expected to deliver on the following:**
Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.
Engage guests in conversation regarding their stay, property services, and area attractions/offerings.
Anticipate guests' needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
Use cues to surprise and delight guests, customizing experiences and offering them information based on what you learn about them.
Address guests' service needs in a professional, positive, and timely manner.
Provide assistance to individuals with disabilities, including assisting visually, hearing, or physically-impaired individuals within guidelines (e.g., escorting them when requested, using words to explain actions, writing directions on paper, moving objects out of the way, or offering access to Braille or TDD phones).
Assist other ambassadors to ensure proper coverage and prompt guest service
**Perks you deserve:**
Free Access to the Gym and spa.
Free meals at work
Free uniform & dry-cleaning service.
Free enrolment of Perks at Work- Access to unlimited deals of retailers and more.
Discount of 50% in any of the St Pancras outlets.
Marriott Discount Card enabling to benefits from hotel room, gift shops and F&B across 130 countries.
Travel Loan.
20 days holiday increasing with service.
Annual Performance Review pay.
Cycle to work scheme.
Pension & Life Assurance.
Employee Assistant Program.
Comprehensive Training and Development program.
Awards and recognition celebrations and many moreu2026.
**_Do you want to be part of a team of talented people, passionate about creating extraordinary experiences in Londonu2019s most iconic hotel? Then we look forward to receiving your application_**
The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer todayu2019s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative u2013 in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,u200b **begin** your purpose, **belong** to an amazing globalu200b team, and **become** the best version of you.
This advertiser has chosen not to accept applicants from your region.
1
Concierge
London, London
Hilton
Posted 10 days ago
Job Viewed
Job Description
**WELCOME TO A WORLD OF OPPORTUNITIES AT THE UKu2019s #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS!** **.** **-** No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive toachieve our common goal. u201cTo share the light and warmth of hospitalityu201d. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.
**A WORLD OF REWARDS**
**Hourly Rate** **of u00a312.88 per hour** **Smart uniform provided** **Free** **and healthy** **meals** when on duty **Grow your Career** **Personal Development** programmes designed to support you at every step of your career **A chance to make a difference** through our Corporate Responsibility programmes u2013 Find out what and how we are doing ( **Team Member Travel Program:** discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets) **Team Member Referral Program** **High street discounts:** with Perks at Work **Holiday:** 28 daysincluding bank holidays (increasing yearly to up to 33 days)
**You will** join the Concierge team, working directly in the hotel lobby. Must be flexible to work in shifts from 6.00am to 11.00pm
**You enjoy** having and showcasing a perfect knowledge of the local area. You will give the warmest welcome to our guests and will help them with recommendations, directions and reservations on transport, attractions and restaurants.
**Are you** a friendly and passionate hotelier, with a knack for making instant connections, recommendations and building lasting relationships? Then this is the job for you!
**EVERY JOB MAKES THE STAY.**
At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.
We know it takes hundreds of jobs to create unforgettable experiences for our guests u2013 and behind every job, thereu2019s an extraordinary person working to make each Stay magical. Thatu2019s why at Hilton, Every Job Makes the Stay.
**Find out more about all our brands and hotels -** Hilton Brands | Global Hospitality Company (
**Job:** _Guest Services, Operations, and Front Office_
**Title:** _Concierge_
**Location:** _null_
**Requisition ID:** _HOT0BU9R_
**EOE/AA/Disabled/Veterans**
**A WORLD OF REWARDS**
**Hourly Rate** **of u00a312.88 per hour** **Smart uniform provided** **Free** **and healthy** **meals** when on duty **Grow your Career** **Personal Development** programmes designed to support you at every step of your career **A chance to make a difference** through our Corporate Responsibility programmes u2013 Find out what and how we are doing ( **Team Member Travel Program:** discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets) **Team Member Referral Program** **High street discounts:** with Perks at Work **Holiday:** 28 daysincluding bank holidays (increasing yearly to up to 33 days)
**You will** join the Concierge team, working directly in the hotel lobby. Must be flexible to work in shifts from 6.00am to 11.00pm
**You enjoy** having and showcasing a perfect knowledge of the local area. You will give the warmest welcome to our guests and will help them with recommendations, directions and reservations on transport, attractions and restaurants.
**Are you** a friendly and passionate hotelier, with a knack for making instant connections, recommendations and building lasting relationships? Then this is the job for you!
**EVERY JOB MAKES THE STAY.**
At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.
We know it takes hundreds of jobs to create unforgettable experiences for our guests u2013 and behind every job, thereu2019s an extraordinary person working to make each Stay magical. Thatu2019s why at Hilton, Every Job Makes the Stay.
**Find out more about all our brands and hotels -** Hilton Brands | Global Hospitality Company (
**Job:** _Guest Services, Operations, and Front Office_
**Title:** _Concierge_
**Location:** _null_
**Requisition ID:** _HOT0BU9R_
**EOE/AA/Disabled/Veterans**
This advertiser has chosen not to accept applicants from your region.
2
Concierge
London, London
Hilton
Posted 10 days ago
Job Viewed
Job Description
**WELCOME TO A WORLD OF OPPORTUNITIES AT THE UKu2019s #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS!** **.** **-** No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive toachieve our common goal. u201cTo share the light and warmth of hospitalityu201d. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.
**A WORLD OF REWARDS**
**Hourly Rate** **of u00a312.88 per hour** **Smart uniform provided** **Free** **and healthy** **meals** when on duty **Grow your Career** **Personal Development** programmes designed to support you at every step of your career **A chance to make a difference** through our Corporate Responsibility programmes u2013 Find out what and how we are doing ( **Team Member Travel Program:** discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets) **Team Member Referral Program** **High street discounts:** with Perks at Work **Holiday:** 28 daysincluding bank holidays (increasing yearly to up to 33 days)
**You will** join the Concierge team, working directly in the hotel lobby. Must be flexible to work in shifts from 6.00am to 11.00pm
**You enjoy** having and showcasing a perfect knowledge of the local area. You will give the warmest welcome to our guests and will help them with recommendations, directions and reservations on transport, attractions and restaurants.
**Are you** a friendly and passionate hotelier, with a knack for making instant connections, recommendations and building lasting relationships? Then this is the job for you!
**EVERY JOB MAKES THE STAY.**
At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.
We know it takes hundreds of jobs to create unforgettable experiences for our guests u2013 and behind every job, thereu2019s an extraordinary person working to make each Stay magical. Thatu2019s why at Hilton, Every Job Makes the Stay.
**Find out more about all our brands and hotels -** Hilton Brands | Global Hospitality Company (
**Job:** _Guest Services, Operations, and Front Office_
**Title:** _Concierge_
**Location:** _null_
**Requisition ID:** _HOT0BU9R_
**EOE/AA/Disabled/Veterans**
**A WORLD OF REWARDS**
**Hourly Rate** **of u00a312.88 per hour** **Smart uniform provided** **Free** **and healthy** **meals** when on duty **Grow your Career** **Personal Development** programmes designed to support you at every step of your career **A chance to make a difference** through our Corporate Responsibility programmes u2013 Find out what and how we are doing ( **Team Member Travel Program:** discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets) **Team Member Referral Program** **High street discounts:** with Perks at Work **Holiday:** 28 daysincluding bank holidays (increasing yearly to up to 33 days)
**You will** join the Concierge team, working directly in the hotel lobby. Must be flexible to work in shifts from 6.00am to 11.00pm
**You enjoy** having and showcasing a perfect knowledge of the local area. You will give the warmest welcome to our guests and will help them with recommendations, directions and reservations on transport, attractions and restaurants.
**Are you** a friendly and passionate hotelier, with a knack for making instant connections, recommendations and building lasting relationships? Then this is the job for you!
**EVERY JOB MAKES THE STAY.**
At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.
We know it takes hundreds of jobs to create unforgettable experiences for our guests u2013 and behind every job, thereu2019s an extraordinary person working to make each Stay magical. Thatu2019s why at Hilton, Every Job Makes the Stay.
**Find out more about all our brands and hotels -** Hilton Brands | Global Hospitality Company (
**Job:** _Guest Services, Operations, and Front Office_
**Title:** _Concierge_
**Location:** _null_
**Requisition ID:** _HOT0BU9R_
**EOE/AA/Disabled/Veterans**
This advertiser has chosen not to accept applicants from your region.
3
Concierge
London, London
Hilton
Posted 19 days ago
Job Viewed
Job Description
**WELCOME TO A WORLD OF OPPORTUNITIES** **AT THE UK'S #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS!**
**Conrad London St James** is one of Hiltonu2019s three global luxury brands and reflects the bold, inspired and personalised service we offer our guests. The hotel is renowned for its excellent service and is in the top 5% of hotels in London and the Top 10% in the world.
**A World of Rewards:**
Hourly rate: **u00a313.69/hour plus Tips/ Commission** A global travel program for team members Uniforms Meals whilst on duty To be part of a fabulous team
At Conrad London we believe that Diversity & Inclusion is fundamental to our success and innovation. We are proud to maintain an equal gender representation within our team and recognise that diversity enriches our team dynamics and enhances creativity reflecting our commitment to a balanced and inclusive workplace.
**What will I be doing?**
A Concierge serves as a key point of contact for Guests and VIP Guests throughout their stay at the hotel, providing information about the hotel and the local vicinity.
As a Concierge, you'll be the bridge between our guests and the best that London has to offer Serve as a key point of contact for Guests and efficiently respond to Guest enquiries Provide information, advice and booking services for a wide variety of Guest enquiries Deliver and safely storage Guest luggage Stay current with all hotel services as well as daily VIP requests and special events Ensure orderliness and safety guidelines around the lobby and front door areas Project a professional manner with an emphasis on hospitality and Guest service Maintain a clean, healthy, and safety working area
**What are we looking for?**
Someone with a professional, pleasant, and welcoming manner Confidence in a fast-paced, high-expectations environment A positive attitude and interest in developing within the company An immaculate, professional appearance Flexibility to respond to a variety of different work situations Ability to work on your own and as part of a team Knowledge of the local area and London
**Travel:**
St James Park Tube Station **u2013 District & Circle Line u2013 across the road** Westminster Tube Station **u2013 Jubilee Line (4 Mins Walk)** Victoria Station **(8 Mins Walk)** Waterloo Station **(10 Mins Walk)**
**Job:** _Guest Services, Operations, and Front Office_
**Title:** _Concierge_
**Location:** _null_
**Requisition ID:** _HOT0BRUL_
**EOE/AA/Disabled/Veterans**
**Conrad London St James** is one of Hiltonu2019s three global luxury brands and reflects the bold, inspired and personalised service we offer our guests. The hotel is renowned for its excellent service and is in the top 5% of hotels in London and the Top 10% in the world.
**A World of Rewards:**
Hourly rate: **u00a313.69/hour plus Tips/ Commission** A global travel program for team members Uniforms Meals whilst on duty To be part of a fabulous team
At Conrad London we believe that Diversity & Inclusion is fundamental to our success and innovation. We are proud to maintain an equal gender representation within our team and recognise that diversity enriches our team dynamics and enhances creativity reflecting our commitment to a balanced and inclusive workplace.
**What will I be doing?**
A Concierge serves as a key point of contact for Guests and VIP Guests throughout their stay at the hotel, providing information about the hotel and the local vicinity.
As a Concierge, you'll be the bridge between our guests and the best that London has to offer Serve as a key point of contact for Guests and efficiently respond to Guest enquiries Provide information, advice and booking services for a wide variety of Guest enquiries Deliver and safely storage Guest luggage Stay current with all hotel services as well as daily VIP requests and special events Ensure orderliness and safety guidelines around the lobby and front door areas Project a professional manner with an emphasis on hospitality and Guest service Maintain a clean, healthy, and safety working area
**What are we looking for?**
Someone with a professional, pleasant, and welcoming manner Confidence in a fast-paced, high-expectations environment A positive attitude and interest in developing within the company An immaculate, professional appearance Flexibility to respond to a variety of different work situations Ability to work on your own and as part of a team Knowledge of the local area and London
**Travel:**
St James Park Tube Station **u2013 District & Circle Line u2013 across the road** Westminster Tube Station **u2013 Jubilee Line (4 Mins Walk)** Victoria Station **(8 Mins Walk)** Waterloo Station **(10 Mins Walk)**
**Job:** _Guest Services, Operations, and Front Office_
**Title:** _Concierge_
**Location:** _null_
**Requisition ID:** _HOT0BRUL_
**EOE/AA/Disabled/Veterans**
This advertiser has chosen not to accept applicants from your region.
4
Concierge
London, London
Hilton
Posted 19 days ago
Job Viewed
Job Description
**WELCOME TO A WORLD OF OPPORTUNITIES** **AT THE UK'S #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS!**
**Conrad London St James** is one of Hiltonu2019s three global luxury brands and reflects the bold, inspired and personalised service we offer our guests. The hotel is renowned for its excellent service and is in the top 5% of hotels in London and the Top 10% in the world.
**A World of Rewards:**
Hourly rate: **u00a313.69/hour plus Tips/ Commission** A global travel program for team members Uniforms Meals whilst on duty To be part of a fabulous team
At Conrad London we believe that Diversity & Inclusion is fundamental to our success and innovation. We are proud to maintain an equal gender representation within our team and recognise that diversity enriches our team dynamics and enhances creativity reflecting our commitment to a balanced and inclusive workplace.
**What will I be doing?**
A Concierge serves as a key point of contact for Guests and VIP Guests throughout their stay at the hotel, providing information about the hotel and the local vicinity.
As a Concierge, you'll be the bridge between our guests and the best that London has to offer Serve as a key point of contact for Guests and efficiently respond to Guest enquiries Provide information, advice and booking services for a wide variety of Guest enquiries Deliver and safely storage Guest luggage Stay current with all hotel services as well as daily VIP requests and special events Ensure orderliness and safety guidelines around the lobby and front door areas Project a professional manner with an emphasis on hospitality and Guest service Maintain a clean, healthy, and safety working area
**What are we looking for?**
Someone with a professional, pleasant, and welcoming manner Confidence in a fast-paced, high-expectations environment A positive attitude and interest in developing within the company An immaculate, professional appearance Flexibility to respond to a variety of different work situations Ability to work on your own and as part of a team Knowledge of the local area and London
**Travel:**
St James Park Tube Station **u2013 District & Circle Line u2013 across the road** Westminster Tube Station **u2013 Jubilee Line (4 Mins Walk)** Victoria Station **(8 Mins Walk)** Waterloo Station **(10 Mins Walk)**
**Job:** _Guest Services, Operations, and Front Office_
**Title:** _Concierge_
**Location:** _null_
**Requisition ID:** _HOT0BRUL_
**EOE/AA/Disabled/Veterans**
**Conrad London St James** is one of Hiltonu2019s three global luxury brands and reflects the bold, inspired and personalised service we offer our guests. The hotel is renowned for its excellent service and is in the top 5% of hotels in London and the Top 10% in the world.
**A World of Rewards:**
Hourly rate: **u00a313.69/hour plus Tips/ Commission** A global travel program for team members Uniforms Meals whilst on duty To be part of a fabulous team
At Conrad London we believe that Diversity & Inclusion is fundamental to our success and innovation. We are proud to maintain an equal gender representation within our team and recognise that diversity enriches our team dynamics and enhances creativity reflecting our commitment to a balanced and inclusive workplace.
**What will I be doing?**
A Concierge serves as a key point of contact for Guests and VIP Guests throughout their stay at the hotel, providing information about the hotel and the local vicinity.
As a Concierge, you'll be the bridge between our guests and the best that London has to offer Serve as a key point of contact for Guests and efficiently respond to Guest enquiries Provide information, advice and booking services for a wide variety of Guest enquiries Deliver and safely storage Guest luggage Stay current with all hotel services as well as daily VIP requests and special events Ensure orderliness and safety guidelines around the lobby and front door areas Project a professional manner with an emphasis on hospitality and Guest service Maintain a clean, healthy, and safety working area
**What are we looking for?**
Someone with a professional, pleasant, and welcoming manner Confidence in a fast-paced, high-expectations environment A positive attitude and interest in developing within the company An immaculate, professional appearance Flexibility to respond to a variety of different work situations Ability to work on your own and as part of a team Knowledge of the local area and London
**Travel:**
St James Park Tube Station **u2013 District & Circle Line u2013 across the road** Westminster Tube Station **u2013 Jubilee Line (4 Mins Walk)** Victoria Station **(8 Mins Walk)** Waterloo Station **(10 Mins Walk)**
**Job:** _Guest Services, Operations, and Front Office_
**Title:** _Concierge_
**Location:** _null_
**Requisition ID:** _HOT0BRUL_
**EOE/AA/Disabled/Veterans**
This advertiser has chosen not to accept applicants from your region.
5
Concierge
London, London
Hilton
Posted 19 days ago
Job Viewed
Job Description
**WELCOME TO A WORLD OF OPPORTUNITIES AT THE UKu2019s #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS!** **.** **-** No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive toachieve our common goal. u201cTo share the light and warmth of hospitalityu201d. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.
**A WORLD OF REWARDS**
**Hourly Rate** **of u00a312.88 per hour** **Smart uniform provided** **Free** **and healthy** **meals** when on duty **Grow your Career** **Personal Development** programmes designed to support you at every step of your career **A chance to make a difference** through our Corporate Responsibility programmes u2013 Find out what and how we are doing ( **Team Member Travel Program:** discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets) **Team Member Referral Program** **High street discounts:** with Perks at Work **Holiday:** 28 daysincluding bank holidays (increasing yearly to up to 33 days)
**You will** join the Concierge team, working directly in the hotel lobby. Must be flexible to work in shifts from 6.00am to 11.00pm
**You enjoy** having and showcasing a perfect knowledge of the local area. You will give the warmest welcome to our guests and will help them with recommendations, directions and reservations on transport, attractions and restaurants.
**Are you** a friendly and passionate hotelier, with a knack for making instant connections, recommendations and building lasting relationships? Then this is the job for you!
**EVERY JOB MAKES THE STAY.**
At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.
We know it takes hundreds of jobs to create unforgettable experiences for our guests u2013 and behind every job, thereu2019s an extraordinary person working to make each Stay magical. Thatu2019s why at Hilton, Every Job Makes the Stay.
**Find out more about all our brands and hotels -** Hilton Brands | Global Hospitality Company (
**Job:** _Guest Services, Operations, and Front Office_
**Title:** _Concierge_
**Location:** _null_
**Requisition ID:** _HOT0BT3N_
**EOE/AA/Disabled/Veterans**
**A WORLD OF REWARDS**
**Hourly Rate** **of u00a312.88 per hour** **Smart uniform provided** **Free** **and healthy** **meals** when on duty **Grow your Career** **Personal Development** programmes designed to support you at every step of your career **A chance to make a difference** through our Corporate Responsibility programmes u2013 Find out what and how we are doing ( **Team Member Travel Program:** discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets) **Team Member Referral Program** **High street discounts:** with Perks at Work **Holiday:** 28 daysincluding bank holidays (increasing yearly to up to 33 days)
**You will** join the Concierge team, working directly in the hotel lobby. Must be flexible to work in shifts from 6.00am to 11.00pm
**You enjoy** having and showcasing a perfect knowledge of the local area. You will give the warmest welcome to our guests and will help them with recommendations, directions and reservations on transport, attractions and restaurants.
**Are you** a friendly and passionate hotelier, with a knack for making instant connections, recommendations and building lasting relationships? Then this is the job for you!
**EVERY JOB MAKES THE STAY.**
At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.
We know it takes hundreds of jobs to create unforgettable experiences for our guests u2013 and behind every job, thereu2019s an extraordinary person working to make each Stay magical. Thatu2019s why at Hilton, Every Job Makes the Stay.
**Find out more about all our brands and hotels -** Hilton Brands | Global Hospitality Company (
**Job:** _Guest Services, Operations, and Front Office_
**Title:** _Concierge_
**Location:** _null_
**Requisition ID:** _HOT0BT3N_
**EOE/AA/Disabled/Veterans**
This advertiser has chosen not to accept applicants from your region.
Be The First To Know
About the latest Concierge staff Jobs in United Kingdom !
6
Concierge
London, London
Hilton
Posted 19 days ago
Job Viewed
Job Description
**WELCOME TO A WORLD OF OPPORTUNITIES AT THE UKu2019s #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS!** **.** **-** No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive toachieve our common goal. u201cTo share the light and warmth of hospitalityu201d. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.
**A WORLD OF REWARDS**
**Hourly Rate** **of u00a312.88 per hour** **Smart uniform provided** **Free** **and healthy** **meals** when on duty **Grow your Career** **Personal Development** programmes designed to support you at every step of your career **A chance to make a difference** through our Corporate Responsibility programmes u2013 Find out what and how we are doing ( **Team Member Travel Program:** discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets) **Team Member Referral Program** **High street discounts:** with Perks at Work **Holiday:** 28 daysincluding bank holidays (increasing yearly to up to 33 days)
**You will** join the Concierge team, working directly in the hotel lobby. Must be flexible to work in shifts from 6.00am to 11.00pm
**You enjoy** having and showcasing a perfect knowledge of the local area. You will give the warmest welcome to our guests and will help them with recommendations, directions and reservations on transport, attractions and restaurants.
**Are you** a friendly and passionate hotelier, with a knack for making instant connections, recommendations and building lasting relationships? Then this is the job for you!
**EVERY JOB MAKES THE STAY.**
At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.
We know it takes hundreds of jobs to create unforgettable experiences for our guests u2013 and behind every job, thereu2019s an extraordinary person working to make each Stay magical. Thatu2019s why at Hilton, Every Job Makes the Stay.
**Find out more about all our brands and hotels -** Hilton Brands | Global Hospitality Company (
**Job:** _Guest Services, Operations, and Front Office_
**Title:** _Concierge_
**Location:** _null_
**Requisition ID:** _HOT0BT3N_
**EOE/AA/Disabled/Veterans**
**A WORLD OF REWARDS**
**Hourly Rate** **of u00a312.88 per hour** **Smart uniform provided** **Free** **and healthy** **meals** when on duty **Grow your Career** **Personal Development** programmes designed to support you at every step of your career **A chance to make a difference** through our Corporate Responsibility programmes u2013 Find out what and how we are doing ( **Team Member Travel Program:** discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets) **Team Member Referral Program** **High street discounts:** with Perks at Work **Holiday:** 28 daysincluding bank holidays (increasing yearly to up to 33 days)
**You will** join the Concierge team, working directly in the hotel lobby. Must be flexible to work in shifts from 6.00am to 11.00pm
**You enjoy** having and showcasing a perfect knowledge of the local area. You will give the warmest welcome to our guests and will help them with recommendations, directions and reservations on transport, attractions and restaurants.
**Are you** a friendly and passionate hotelier, with a knack for making instant connections, recommendations and building lasting relationships? Then this is the job for you!
**EVERY JOB MAKES THE STAY.**
At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.
We know it takes hundreds of jobs to create unforgettable experiences for our guests u2013 and behind every job, thereu2019s an extraordinary person working to make each Stay magical. Thatu2019s why at Hilton, Every Job Makes the Stay.
**Find out more about all our brands and hotels -** Hilton Brands | Global Hospitality Company (
**Job:** _Guest Services, Operations, and Front Office_
**Title:** _Concierge_
**Location:** _null_
**Requisition ID:** _HOT0BT3N_
**EOE/AA/Disabled/Veterans**
This advertiser has chosen not to accept applicants from your region.
7
Concierge
London, London
Hilton
Posted 19 days ago
Job Viewed
Job Description
**WELCOME TO A WORLD OF OPPORTUNITIES AT THE UKu2019s #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS!** **-** No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. u201cTo share the light and warmth of hospitalityu201d.
Located within the historic Waldorf Hotel in London, Homage is a restaurant that masterfully blends the elegance of classic British dining with a modern flair. Inspired by the hotelu2019s rich heritage, Homage offers a refined yet inviting atmosphere where each dish is crafted with precision and passion. From locally sourced ingredients to timeless recipes reimagined, every element is designed to celebrate the best of British cuisine. Perfect for both locals and visitors, Homage invites you to savor a taste of Londonu2019s history with every bite.
Good Godfreyu2019s honours The Waldorfu2019s original house band u2013 Howard Godfrey & The Waldorfians. u200bWith its dark oak paneling and 1920u2019s soundtrack, our guests journey back in time to the opulence and elegance of the Roaring u201820s. With expertly crafted cocktails, our team blends history, flavour, and style for a timeless experience.
Proudly offering some of the best meetings and events facilities in the city, The Waldorf Hilton London hosts many prestigious conferences and meetings within the hotelu2019s modern and flexible venues, most of which have natural daylight.
Once the ballroom setting for 'A Night to Remember', the opulent Palm Court is flooded with natural daylight and is perfect for your conference/exhibition catering area or for your grand celebration. Adorned with original Edwardian features such as columns and cornicing, the Palm Court accommodates up to 400 Guests or up to 900 when combined with the adjacent Adelphi suite.
Entertain up to 350 seated guests (500 standing) in the beautiful Adelphi suite which features state-of-the-art lighting. Marvel at the grand columns and elegant chandeliers which adorn this unique and magnificent space. The room can be set up to include a stage at the front and centre of the room and special lighting sets an unforgettable scene.
**Salary** **: u00a313.80 per hour plus incentives schemes**
**Benefits:**
**A chance to make a difference** through our Corporate Responsibility programmes u2013 Find out what and how we are doing (
**High street discounts:** with Perks at Work
**Team Member Travel Program:** discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
**Team Member Referral Program**
**Healthy meals** provided
**Holiday:** 28 daysincluding bank holidays (increasing yearly to up to 33 days)
**Discounted** dental and health cover
A Concierge serves as a key point of contact for Guests and VIP Guests throughout their stay at the hotel, providing information about the hotel and the local vicinity.
**What will I be doing?**
A Concierge, you will serve as a key point of contact for Guests and VIP Guests throughout their stay at the hotel, providing information about the hotel and the local vicinity. A Concierge is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
Serve as a key point of contact for Guests and efficiently respond to Guest enquiries Provide information, advice and booking services for a wide variety of Guest enquiries, including city tours, theatre tickets, restaurants, doctors, flight bookings, among others Process and deliver messages for Guests Deliver and safely storage Guest luggage Stay current with all hotel services as well as daily VIP requests and special events Ensure orderliness and safety guidelines around the lobby and front door areas Provide support to Management as required, in cases of emergency Project a professional manner with an emphasis on hospitality and Guest service Maintain a clean, healthy, and safety working area Act in accordance with policies and procedures when working with front of house equipment and property management systems
**What are we looking for?**
Concierges serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
Positive attitude and good communication skills Commitment to delivering a high level of customer service Excellent grooming standards Flexibility to respond to a variety of different work situations Ability to work on your own and as part of a team Knowledge of the local area
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Previous experience working in Concierge in a hotel environment
**EVERY JOB MAKES THE STAY.**
At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.
We know it takes hundreds of jobs to create unforgettable experiences for our guests u2013 and behind every job, thereu2019s an extraordinary person working to make each Stay magical. Thatu2019s why at Hilton, Every Job Makes the Stay.
**Find out more about all our brands and hotels - Hilton Brands | Global Hospitality Company**
**Job:** _Guest Services, Operations, and Front Office_
**Title:** _Concierge_
**Location:** _null_
**Requisition ID:** _HOT0BSF8_
**EOE/AA/Disabled/Veterans**
Located within the historic Waldorf Hotel in London, Homage is a restaurant that masterfully blends the elegance of classic British dining with a modern flair. Inspired by the hotelu2019s rich heritage, Homage offers a refined yet inviting atmosphere where each dish is crafted with precision and passion. From locally sourced ingredients to timeless recipes reimagined, every element is designed to celebrate the best of British cuisine. Perfect for both locals and visitors, Homage invites you to savor a taste of Londonu2019s history with every bite.
Good Godfreyu2019s honours The Waldorfu2019s original house band u2013 Howard Godfrey & The Waldorfians. u200bWith its dark oak paneling and 1920u2019s soundtrack, our guests journey back in time to the opulence and elegance of the Roaring u201820s. With expertly crafted cocktails, our team blends history, flavour, and style for a timeless experience.
Proudly offering some of the best meetings and events facilities in the city, The Waldorf Hilton London hosts many prestigious conferences and meetings within the hotelu2019s modern and flexible venues, most of which have natural daylight.
Once the ballroom setting for 'A Night to Remember', the opulent Palm Court is flooded with natural daylight and is perfect for your conference/exhibition catering area or for your grand celebration. Adorned with original Edwardian features such as columns and cornicing, the Palm Court accommodates up to 400 Guests or up to 900 when combined with the adjacent Adelphi suite.
Entertain up to 350 seated guests (500 standing) in the beautiful Adelphi suite which features state-of-the-art lighting. Marvel at the grand columns and elegant chandeliers which adorn this unique and magnificent space. The room can be set up to include a stage at the front and centre of the room and special lighting sets an unforgettable scene.
**Salary** **: u00a313.80 per hour plus incentives schemes**
**Benefits:**
**A chance to make a difference** through our Corporate Responsibility programmes u2013 Find out what and how we are doing (
**High street discounts:** with Perks at Work
**Team Member Travel Program:** discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
**Team Member Referral Program**
**Healthy meals** provided
**Holiday:** 28 daysincluding bank holidays (increasing yearly to up to 33 days)
**Discounted** dental and health cover
A Concierge serves as a key point of contact for Guests and VIP Guests throughout their stay at the hotel, providing information about the hotel and the local vicinity.
**What will I be doing?**
A Concierge, you will serve as a key point of contact for Guests and VIP Guests throughout their stay at the hotel, providing information about the hotel and the local vicinity. A Concierge is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
Serve as a key point of contact for Guests and efficiently respond to Guest enquiries Provide information, advice and booking services for a wide variety of Guest enquiries, including city tours, theatre tickets, restaurants, doctors, flight bookings, among others Process and deliver messages for Guests Deliver and safely storage Guest luggage Stay current with all hotel services as well as daily VIP requests and special events Ensure orderliness and safety guidelines around the lobby and front door areas Provide support to Management as required, in cases of emergency Project a professional manner with an emphasis on hospitality and Guest service Maintain a clean, healthy, and safety working area Act in accordance with policies and procedures when working with front of house equipment and property management systems
**What are we looking for?**
Concierges serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
Positive attitude and good communication skills Commitment to delivering a high level of customer service Excellent grooming standards Flexibility to respond to a variety of different work situations Ability to work on your own and as part of a team Knowledge of the local area
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Previous experience working in Concierge in a hotel environment
**EVERY JOB MAKES THE STAY.**
At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.
We know it takes hundreds of jobs to create unforgettable experiences for our guests u2013 and behind every job, thereu2019s an extraordinary person working to make each Stay magical. Thatu2019s why at Hilton, Every Job Makes the Stay.
**Find out more about all our brands and hotels - Hilton Brands | Global Hospitality Company**
**Job:** _Guest Services, Operations, and Front Office_
**Title:** _Concierge_
**Location:** _null_
**Requisition ID:** _HOT0BSF8_
**EOE/AA/Disabled/Veterans**
This advertiser has chosen not to accept applicants from your region.
8
Concierge
London, London
Hilton
Posted 19 days ago
Job Viewed
Job Description
**WELCOME TO A WORLD OF OPPORTUNITIES AT THE UKu2019s #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS!** **-** No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. u201cTo share the light and warmth of hospitalityu201d.
Located within the historic Waldorf Hotel in London, Homage is a restaurant that masterfully blends the elegance of classic British dining with a modern flair. Inspired by the hotelu2019s rich heritage, Homage offers a refined yet inviting atmosphere where each dish is crafted with precision and passion. From locally sourced ingredients to timeless recipes reimagined, every element is designed to celebrate the best of British cuisine. Perfect for both locals and visitors, Homage invites you to savor a taste of Londonu2019s history with every bite.
Good Godfreyu2019s honours The Waldorfu2019s original house band u2013 Howard Godfrey & The Waldorfians. u200bWith its dark oak paneling and 1920u2019s soundtrack, our guests journey back in time to the opulence and elegance of the Roaring u201820s. With expertly crafted cocktails, our team blends history, flavour, and style for a timeless experience.
Proudly offering some of the best meetings and events facilities in the city, The Waldorf Hilton London hosts many prestigious conferences and meetings within the hotelu2019s modern and flexible venues, most of which have natural daylight.
Once the ballroom setting for 'A Night to Remember', the opulent Palm Court is flooded with natural daylight and is perfect for your conference/exhibition catering area or for your grand celebration. Adorned with original Edwardian features such as columns and cornicing, the Palm Court accommodates up to 400 Guests or up to 900 when combined with the adjacent Adelphi suite.
Entertain up to 350 seated guests (500 standing) in the beautiful Adelphi suite which features state-of-the-art lighting. Marvel at the grand columns and elegant chandeliers which adorn this unique and magnificent space. The room can be set up to include a stage at the front and centre of the room and special lighting sets an unforgettable scene.
**Salary** **: u00a313.80 per hour plus incentives schemes**
**Benefits:**
**A chance to make a difference** through our Corporate Responsibility programmes u2013 Find out what and how we are doing (
**High street discounts:** with Perks at Work
**Team Member Travel Program:** discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
**Team Member Referral Program**
**Healthy meals** provided
**Holiday:** 28 daysincluding bank holidays (increasing yearly to up to 33 days)
**Discounted** dental and health cover
A Concierge serves as a key point of contact for Guests and VIP Guests throughout their stay at the hotel, providing information about the hotel and the local vicinity.
**What will I be doing?**
A Concierge, you will serve as a key point of contact for Guests and VIP Guests throughout their stay at the hotel, providing information about the hotel and the local vicinity. A Concierge is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
Serve as a key point of contact for Guests and efficiently respond to Guest enquiries Provide information, advice and booking services for a wide variety of Guest enquiries, including city tours, theatre tickets, restaurants, doctors, flight bookings, among others Process and deliver messages for Guests Deliver and safely storage Guest luggage Stay current with all hotel services as well as daily VIP requests and special events Ensure orderliness and safety guidelines around the lobby and front door areas Provide support to Management as required, in cases of emergency Project a professional manner with an emphasis on hospitality and Guest service Maintain a clean, healthy, and safety working area Act in accordance with policies and procedures when working with front of house equipment and property management systems
**What are we looking for?**
Concierges serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
Positive attitude and good communication skills Commitment to delivering a high level of customer service Excellent grooming standards Flexibility to respond to a variety of different work situations Ability to work on your own and as part of a team Knowledge of the local area
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Previous experience working in Concierge in a hotel environment
**EVERY JOB MAKES THE STAY.**
At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.
We know it takes hundreds of jobs to create unforgettable experiences for our guests u2013 and behind every job, thereu2019s an extraordinary person working to make each Stay magical. Thatu2019s why at Hilton, Every Job Makes the Stay.
**Find out more about all our brands and hotels - Hilton Brands | Global Hospitality Company**
**Job:** _Guest Services, Operations, and Front Office_
**Title:** _Concierge_
**Location:** _null_
**Requisition ID:** _HOT0BSF8_
**EOE/AA/Disabled/Veterans**
Located within the historic Waldorf Hotel in London, Homage is a restaurant that masterfully blends the elegance of classic British dining with a modern flair. Inspired by the hotelu2019s rich heritage, Homage offers a refined yet inviting atmosphere where each dish is crafted with precision and passion. From locally sourced ingredients to timeless recipes reimagined, every element is designed to celebrate the best of British cuisine. Perfect for both locals and visitors, Homage invites you to savor a taste of Londonu2019s history with every bite.
Good Godfreyu2019s honours The Waldorfu2019s original house band u2013 Howard Godfrey & The Waldorfians. u200bWith its dark oak paneling and 1920u2019s soundtrack, our guests journey back in time to the opulence and elegance of the Roaring u201820s. With expertly crafted cocktails, our team blends history, flavour, and style for a timeless experience.
Proudly offering some of the best meetings and events facilities in the city, The Waldorf Hilton London hosts many prestigious conferences and meetings within the hotelu2019s modern and flexible venues, most of which have natural daylight.
Once the ballroom setting for 'A Night to Remember', the opulent Palm Court is flooded with natural daylight and is perfect for your conference/exhibition catering area or for your grand celebration. Adorned with original Edwardian features such as columns and cornicing, the Palm Court accommodates up to 400 Guests or up to 900 when combined with the adjacent Adelphi suite.
Entertain up to 350 seated guests (500 standing) in the beautiful Adelphi suite which features state-of-the-art lighting. Marvel at the grand columns and elegant chandeliers which adorn this unique and magnificent space. The room can be set up to include a stage at the front and centre of the room and special lighting sets an unforgettable scene.
**Salary** **: u00a313.80 per hour plus incentives schemes**
**Benefits:**
**A chance to make a difference** through our Corporate Responsibility programmes u2013 Find out what and how we are doing (
**High street discounts:** with Perks at Work
**Team Member Travel Program:** discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
**Team Member Referral Program**
**Healthy meals** provided
**Holiday:** 28 daysincluding bank holidays (increasing yearly to up to 33 days)
**Discounted** dental and health cover
A Concierge serves as a key point of contact for Guests and VIP Guests throughout their stay at the hotel, providing information about the hotel and the local vicinity.
**What will I be doing?**
A Concierge, you will serve as a key point of contact for Guests and VIP Guests throughout their stay at the hotel, providing information about the hotel and the local vicinity. A Concierge is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
Serve as a key point of contact for Guests and efficiently respond to Guest enquiries Provide information, advice and booking services for a wide variety of Guest enquiries, including city tours, theatre tickets, restaurants, doctors, flight bookings, among others Process and deliver messages for Guests Deliver and safely storage Guest luggage Stay current with all hotel services as well as daily VIP requests and special events Ensure orderliness and safety guidelines around the lobby and front door areas Provide support to Management as required, in cases of emergency Project a professional manner with an emphasis on hospitality and Guest service Maintain a clean, healthy, and safety working area Act in accordance with policies and procedures when working with front of house equipment and property management systems
**What are we looking for?**
Concierges serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
Positive attitude and good communication skills Commitment to delivering a high level of customer service Excellent grooming standards Flexibility to respond to a variety of different work situations Ability to work on your own and as part of a team Knowledge of the local area
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Previous experience working in Concierge in a hotel environment
**EVERY JOB MAKES THE STAY.**
At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.
We know it takes hundreds of jobs to create unforgettable experiences for our guests u2013 and behind every job, thereu2019s an extraordinary person working to make each Stay magical. Thatu2019s why at Hilton, Every Job Makes the Stay.
**Find out more about all our brands and hotels - Hilton Brands | Global Hospitality Company**
**Job:** _Guest Services, Operations, and Front Office_
**Title:** _Concierge_
**Location:** _null_
**Requisition ID:** _HOT0BSF8_
**EOE/AA/Disabled/Veterans**
This advertiser has chosen not to accept applicants from your region.
9