188 Consumer Insights jobs in the United Kingdom

Job Description:

Location: Slough, United Kingdom

Work mode: Hybrid (at least 2 days per week in the office)

Salary: £57,000 – 65,000, annual bonus, benefits

Overview: The Consumer Insights Senior Scientist plays a key role in translating consumer insights into impactful product, packaging, and innovation strategies. This role integrates scientific expertise with creativity to shape consumer experiences, collaborating with R&D, marketing, and consumer insights teams to drive business growth and differentiation.

What Will Be Your Key Responsibilities:

• Sensory & Consumer Research: Extensive experience in independently designing, executing, analyzing, and translating sensory and consumer research learnings into actionable insights for product and packaging innovation. Apply advanced qualitative and quantitative methodologies beyond traditional approaches to solve complex research challenges. Strong articulation and storytelling skills to integrate information into cohesive narratives with conviction and credibility.

• Strategic Business Influence: Partnered with cross-functional teams to integrate sensory insights into product narratives, identify market opportunities, and develop claims strategies. Guide competitive differentiation and innovation pipelines. Strong business acumen, understanding of the competitive landscape and trends, consumer empathy, and communication skills to create winning consumer experiences.

• Cross-Functional Collaboration: Act as a bridge between sensory consumer research, brand strategy, and product development to ensure that consumer insights drive decision-making. Build strong relationships with internal teams and external market research partners.

• Technology & Program Development: Independently led research initiatives to assess product modifications, product/ packaging innovation, and claims validation. Conduct testing to evaluate consumer response and ensure products meet market expectations.  Adaptability in navigating ambiguous, complex, and evolving project scopes with a balanced mix of analytical and creative thinking, addressing novel challenges with confidence.

• Capability Development & Leadership: Provide mentorship to junior researchers, interns, and panel leaders. Offer sensory training programs to enhance R&D and cross-functional teams' understanding of product taste and quality.

What We Are Looking For:

• Bachelor’s degree in Marketing, Business, Food Science, Psychology, Statistics, or a related field (Master’s preferred).

• Extensive experience (around 7+ years) in consumer and market research (or 4+ years with a Master’s degree) within market research or CPG industries.

• Expertise in research methodologies, experimental design, data analysis, and interpretation.

• Strong analytical, problem-solving, and storytelling skills to translate insights into business strategies.

• Experience with Proficiency in Design Thinking and consumer-centric innovation approaches.

• Strong leadership, facilitation, influencing, communication,  and cross-functional collaboration skills.

• Passion for fostering an inclusive and diverse culture within global R&D teams.

• Proven track record of leveraging consumer insights to drive strategic decisions across brand positioning, portfolio architecture, and long-term innovation pipelines, not limited to technical product enhancements.

What can you expect from Mars?

• Work with diverse and talented Associates, all guided by the Five Principles.

• Join a purpose-driven company, where we’re striving to build the world we want tomorrow, today.

• Best-in-class learning and development support from day one, including access to our in-house Mars University.

• An industry-competitive salary and benefits package, including a company bonus.

Mars is committed to providing access, equal opportunity, and reasonable adjustments for individuals with disabilities, long-term health conditions, or neurodiversity during the application and recruitment process. To request reasonable adjustments, complete our Reasonable Adjustment Request Form here

#LI-AB2

Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.

Job Description:

Location: Slough, United Kingdom

Work mode: Hybrid (at least 2 days per week in the office)

Salary: £57,000 – 65,000, annual bonus, benefits

Overview: The Consumer Insights Senior Scientist plays a key role in translating consumer insights into impactful product, packaging, and innovation strategies. This role integrates scientific expertise with creativity to shape consumer experiences, collaborating with R&D, marketing, and consumer insights teams to drive business growth and differentiation.

What Will Be Your Key Responsibilities:

• Sensory & Consumer Research: Extensive experience in independently designing, executing, analyzing, and translating sensory and consumer research learnings into actionable insights for product and packaging innovation. Apply advanced qualitative and quantitative methodologies beyond traditional approaches to solve complex research challenges. Strong articulation and storytelling skills to integrate information into cohesive narratives with conviction and credibility.

• Strategic Business Influence: Partnered with cross-functional teams to integrate sensory insights into product narratives, identify market opportunities, and develop claims strategies. Guide competitive differentiation and innovation pipelines. Strong business acumen, understanding of the competitive landscape and trends, consumer empathy, and communication skills to create winning consumer experiences.

• Cross-Functional Collaboration: Act as a bridge between sensory consumer research, brand strategy, and product development to ensure that consumer insights drive decision-making. Build strong relationships with internal teams and external market research partners.

• Technology & Program Development: Independently led research initiatives to assess product modifications, product/ packaging innovation, and claims validation. Conduct testing to evaluate consumer response and ensure products meet market expectations.  Adaptability in navigating ambiguous, complex, and evolving project scopes with a balanced mix of analytical and creative thinking, addressing novel challenges with confidence.

• Capability Development & Leadership: Provide mentorship to junior researchers, interns, and panel leaders. Offer sensory training programs to enhance R&D and cross-functional teams' understanding of product taste and quality.

What We Are Looking For:

• Bachelor’s degree in Marketing, Business, Food Science, Psychology, Statistics, or a related field (Master’s preferred).

• Extensive experience (around 7+ years) in consumer and market research (or 4+ years with a Master’s degree) within market research or CPG industries.

• Expertise in research methodologies, experimental design, data analysis, and interpretation.

• Strong analytical, problem-solving, and storytelling skills to translate insights into business strategies.

• Experience with Proficiency in Design Thinking and consumer-centric innovation approaches.

• Strong leadership, facilitation, influencing, communication,  and cross-functional collaboration skills.

• Passion for fostering an inclusive and diverse culture within global R&D teams.

• Proven track record of leveraging consumer insights to drive strategic decisions across brand positioning, portfolio architecture, and long-term innovation pipelines, not limited to technical product enhancements.

What can you expect from Mars?

• Work with diverse and talented Associates, all guided by the Five Principles.

• Join a purpose-driven company, where we’re striving to build the world we want tomorrow, today.

• Best-in-class learning and development support from day one, including access to our in-house Mars University.

• An industry-competitive salary and benefits package, including a company bonus.

Mars is committed to providing access, equal opportunity, and reasonable adjustments for individuals with disabilities, long-term health conditions, or neurodiversity during the application and recruitment process. To request reasonable adjustments, complete our Reasonable Adjustment Request Form here

#LI-AB2

Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.

Job Description:

Location: Slough, United Kingdom

Work mode: Hybrid (at least 2 days per week in the office)

Salary: £57,000 – 65,000, annual bonus, benefits

Overview: The Consumer Insights Senior Scientist plays a key role in translating consumer insights into impactful product, packaging, and innovation strategies. This role integrates scientific expertise with creativity to shape consumer experiences, collaborating with R&D, marketing, and consumer insights teams to drive business growth and differentiation.

What Will Be Your Key Responsibilities:

• Sensory & Consumer Research: Extensive experience in independently designing, executing, analyzing, and translating sensory and consumer research learnings into actionable insights for product and packaging innovation. Apply advanced qualitative and quantitative methodologies beyond traditional approaches to solve complex research challenges. Strong articulation and storytelling skills to integrate information into cohesive narratives with conviction and credibility.

• Strategic Business Influence: Partnered with cross-functional teams to integrate sensory insights into product narratives, identify market opportunities, and develop claims strategies. Guide competitive differentiation and innovation pipelines. Strong business acumen, understanding of the competitive landscape and trends, consumer empathy, and communication skills to create winning consumer experiences.

• Cross-Functional Collaboration: Act as a bridge between sensory consumer research, brand strategy, and product development to ensure that consumer insights drive decision-making. Build strong relationships with internal teams and external market research partners.

• Technology & Program Development: Independently led research initiatives to assess product modifications, product/ packaging innovation, and claims validation. Conduct testing to evaluate consumer response and ensure products meet market expectations.  Adaptability in navigating ambiguous, complex, and evolving project scopes with a balanced mix of analytical and creative thinking, addressing novel challenges with confidence.

• Capability Development & Leadership: Provide mentorship to junior researchers, interns, and panel leaders. Offer sensory training programs to enhance R&D and cross-functional teams' understanding of product taste and quality.

What We Are Looking For:

• Bachelor’s degree in Marketing, Business, Food Science, Psychology, Statistics, or a related field (Master’s preferred).

• Extensive experience (around 7+ years) in consumer and market research (or 4+ years with a Master’s degree) within market research or CPG industries.

• Expertise in research methodologies, experimental design, data analysis, and interpretation.

• Strong analytical, problem-solving, and storytelling skills to translate insights into business strategies.

• Experience with Proficiency in Design Thinking and consumer-centric innovation approaches.

• Strong leadership, facilitation, influencing, communication,  and cross-functional collaboration skills.

• Passion for fostering an inclusive and diverse culture within global R&D teams.

• Proven track record of leveraging consumer insights to drive strategic decisions across brand positioning, portfolio architecture, and long-term innovation pipelines, not limited to technical product enhancements.

What can you expect from Mars?

• Work with diverse and talented Associates, all guided by the Five Principles.

• Join a purpose-driven company, where we’re striving to build the world we want tomorrow, today.

• Best-in-class learning and development support from day one, including access to our in-house Mars University.

• An industry-competitive salary and benefits package, including a company bonus.

Mars is committed to providing access, equal opportunity, and reasonable adjustments for individuals with disabilities, long-term health conditions, or neurodiversity during the application and recruitment process. To request reasonable adjustments, complete our Reasonable Adjustment Request Form here

#LI-AB2

Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.

Job Description:

Location: Slough, United Kingdom

Work mode: Hybrid (at least 2 days per week in the office)

Salary: £57,000 – 65,000, annual bonus, benefits

Overview: The Consumer Insights Senior Scientist plays a key role in translating consumer insights into impactful product, packaging, and innovation strategies. This role integrates scientific expertise with creativity to shape consumer experiences, collaborating with R&D, marketing, and consumer insights teams to drive business growth and differentiation.

What Will Be Your Key Responsibilities:

• Sensory & Consumer Research: Extensive experience in independently designing, executing, analyzing, and translating sensory and consumer research learnings into actionable insights for product and packaging innovation. Apply advanced qualitative and quantitative methodologies beyond traditional approaches to solve complex research challenges. Strong articulation and storytelling skills to integrate information into cohesive narratives with conviction and credibility.

• Strategic Business Influence: Partnered with cross-functional teams to integrate sensory insights into product narratives, identify market opportunities, and develop claims strategies. Guide competitive differentiation and innovation pipelines. Strong business acumen, understanding of the competitive landscape and trends, consumer empathy, and communication skills to create winning consumer experiences.

• Cross-Functional Collaboration: Act as a bridge between sensory consumer research, brand strategy, and product development to ensure that consumer insights drive decision-making. Build strong relationships with internal teams and external market research partners.

• Technology & Program Development: Independently led research initiatives to assess product modifications, product/ packaging innovation, and claims validation. Conduct testing to evaluate consumer response and ensure products meet market expectations.  Adaptability in navigating ambiguous, complex, and evolving project scopes with a balanced mix of analytical and creative thinking, addressing novel challenges with confidence.

• Capability Development & Leadership: Provide mentorship to junior researchers, interns, and panel leaders. Offer sensory training programs to enhance R&D and cross-functional teams' understanding of product taste and quality.

What We Are Looking For:

• Bachelor’s degree in Marketing, Business, Food Science, Psychology, Statistics, or a related field (Master’s preferred).

• Extensive experience (around 7+ years) in consumer and market research (or 4+ years with a Master’s degree) within market research or CPG industries.

• Expertise in research methodologies, experimental design, data analysis, and interpretation.

• Strong analytical, problem-solving, and storytelling skills to translate insights into business strategies.

• Experience with Proficiency in Design Thinking and consumer-centric innovation approaches.

• Strong leadership, facilitation, influencing, communication,  and cross-functional collaboration skills.

• Passion for fostering an inclusive and diverse culture within global R&D teams.

• Proven track record of leveraging consumer insights to drive strategic decisions across brand positioning, portfolio architecture, and long-term innovation pipelines, not limited to technical product enhancements.

What can you expect from Mars?

• Work with diverse and talented Associates, all guided by the Five Principles.

• Join a purpose-driven company, where we’re striving to build the world we want tomorrow, today.

• Best-in-class learning and development support from day one, including access to our in-house Mars University.

• An industry-competitive salary and benefits package, including a company bonus.

Mars is committed to providing access, equal opportunity, and reasonable adjustments for individuals with disabilities, long-term health conditions, or neurodiversity during the application and recruitment process. To request reasonable adjustments, complete our Reasonable Adjustment Request Form here

#LI-AB2

Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.

Job Description:

Location: Slough, United Kingdom

Work mode: Hybrid (at least 2 days per week in the office)

Salary: £57,000 – 65,000, annual bonus, benefits

Overview: The Consumer Insights Senior Scientist plays a key role in translating consumer insights into impactful product, packaging, and innovation strategies. This role integrates scientific expertise with creativity to shape consumer experiences, collaborating with R&D, marketing, and consumer insights teams to drive business growth and differentiation.

What Will Be Your Key Responsibilities:

• Sensory & Consumer Research: Extensive experience in independently designing, executing, analyzing, and translating sensory and consumer research learnings into actionable insights for product and packaging innovation. Apply advanced qualitative and quantitative methodologies beyond traditional approaches to solve complex research challenges. Strong articulation and storytelling skills to integrate information into cohesive narratives with conviction and credibility.

• Strategic Business Influence: Partnered with cross-functional teams to integrate sensory insights into product narratives, identify market opportunities, and develop claims strategies. Guide competitive differentiation and innovation pipelines. Strong business acumen, understanding of the competitive landscape and trends, consumer empathy, and communication skills to create winning consumer experiences.

• Cross-Functional Collaboration: Act as a bridge between sensory consumer research, brand strategy, and product development to ensure that consumer insights drive decision-making. Build strong relationships with internal teams and external market research partners.

• Technology & Program Development: Independently led research initiatives to assess product modifications, product/ packaging innovation, and claims validation. Conduct testing to evaluate consumer response and ensure products meet market expectations.  Adaptability in navigating ambiguous, complex, and evolving project scopes with a balanced mix of analytical and creative thinking, addressing novel challenges with confidence.

• Capability Development & Leadership: Provide mentorship to junior researchers, interns, and panel leaders. Offer sensory training programs to enhance R&D and cross-functional teams' understanding of product taste and quality.

What We Are Looking For:

• Bachelor’s degree in Marketing, Business, Food Science, Psychology, Statistics, or a related field (Master’s preferred).

• Extensive experience (around 7+ years) in consumer and market research (or 4+ years with a Master’s degree) within market research or CPG industries.

• Expertise in research methodologies, experimental design, data analysis, and interpretation.

• Strong analytical, problem-solving, and storytelling skills to translate insights into business strategies.

• Experience with Proficiency in Design Thinking and consumer-centric innovation approaches.

• Strong leadership, facilitation, influencing, communication,  and cross-functional collaboration skills.

• Passion for fostering an inclusive and diverse culture within global R&D teams.

• Proven track record of leveraging consumer insights to drive strategic decisions across brand positioning, portfolio architecture, and long-term innovation pipelines, not limited to technical product enhancements.

What can you expect from Mars?

• Work with diverse and talented Associates, all guided by the Five Principles.

• Join a purpose-driven company, where we’re striving to build the world we want tomorrow, today.

• Best-in-class learning and development support from day one, including access to our in-house Mars University.

• An industry-competitive salary and benefits package, including a company bonus.

Mars is committed to providing access, equal opportunity, and reasonable adjustments for individuals with disabilities, long-term health conditions, or neurodiversity during the application and recruitment process. To request reasonable adjustments, complete our Reasonable Adjustment Request Form here

#LI-AB2

Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.

**Position Snapshot**
Consumer & Market Insights (CMI) Lead
Business Area: Nespresso
Location: Gatwick/London Hub (Hybrid working 2-3 times in the office)
Salary up to £68,000 depending on experience + car allowance + potential bonus + generous pension scheme + 12 flexible days on top of 25-day holiday entitlement + a Nespresso coffee machine with pod allowance 2 paid volunteering days + other fantastic benefits!
Championing diversity and inclusion is so important to us; when we embrace different perspectives and give everyone the chance to be the best they can be, we can think in new, creative ways that grow and enhance our business.
At Nestlé we are proud to support and provide equality of opportunity that supports employees to effectively blend their work life and commitments through hybrid and flexible working arrangements, so speak to us to understand what this could look like for you.
**Position Summary**
Here at Nespresso, we are recruiting for a Consumer & Market Insights (CMI) Lead to join our team. Nespresso is a global powerhouse brand that has revolutionised the portioned coffee market. We continue to lead the way in elevating at-home coffee consumption where we are looking for a dynamic and strategic leader. Reporting into the Marketing Director, this role will play a key part in shaping and maximising the potential of data-driven insights across consumer and market landscapes. Excited? Then read on.
**A day in the life of a CMI Lead.**
By proactively owning the external environment, you will enhance our understanding of consumer and product-specific viewpoints related to coffee and machines. Your role will be crucial in driving actionable insights that influence strategic decisions, ensuring Nespresso's continued competitive positioning in the market. Your key responsibilities will include:
**Market and Competitor Intelligence:**
+ Lead and own market share analysis, forecasting, and insight reporting, providing timely updates to the Market Leadership Team (MLT) and the wider business.
+ Identify key business opportunities and risks through close tracking of competitor activity.
+ Develop proactive reports and tracking studies that drive business strategy, identifying major trends and opportunities.
+ Identify and evaluate new market opportunities and potential partnerships in collaboration with HQ and other stakeholders.
+ Stay at the forefront of strategic MI advancements, including automation, AI, and predictive tools.
**Consumer Intelligence:**
+ Monitor shifts in consumer needs and behaviours, providing timely insights to influence decision-making.
+ Act as a strategic business partner to cross-functional teams, delivering data-led consumer and shopper insights.
+ Identify current and future consumer trends related to consumption and machine purchases.
+ Benchmark Nespresso's performance against industry standards and competitors.
**Research Management:**
+ Lead the development of the research program, ensuring alignment with business stakeholders.
+ Manage research agency relationships, driving collaboration and high-quality outputs.
+ Design and deliver the consumer research roadmap, incorporating both qualitative and quantitative methodologies.
**What will make you successful**
To be successful in this role you will have a deep understanding of many facets within Market and Consumer Intelligence and a robust commercial understanding in FMCG.
You will have an ability to combine sound analytical thinking and technical understanding, with the imagination and creativity to develop innovative plans, presented in a compelling way, with strong execution. You will be passionate, tenacious; results focused and enjoy working in an energetic and exciting environment. It is a given that you will know the importance of being able to flex your style whilst working across various teams.
We are committed to fostering a culture of innovation, collaboration, and excellence. You will have the opportunity to shape the future of coffee consumption while working with a passionate team dedicated to delivering exceptional experiences to our consumers.
**What you need to know**
We will provide support and coaching to help you develop yourself in your career and as an individual, as well as offering great benefits that you'd expect from a business the size of Nestlé - in the shape of a competitive salary and benefits package, bonus scheme, flexible working scheme, 25 days holiday plus bank holidays plus up to an additional 12 days flex leave, bank holiday exchange, competitive pension scheme and much more.
Job advert posting date 30th July 2025.
Job advert closing date 13th August 2025.
We will be considering and interviewing candidates as they apply and we will occasionally close job advertisements early in the event we receive sufficient applicants, so please don't delay in submitting your application.
At Nestlé, our values are rooted in respect - for our employees, our customers and our consumers? That's why championing diversity and inclusion is so important to us; when we embrace different perspectives and give everyone the chance to be the best they can be, we can think in new, creative ways that grow and enhance our business?We are committed to equal opportunity for all and we may collect relevant data for monitoring purposes during our candidate registration process? Be yourself, everyone else is taken!

Job Title: Research & Development Manager - Consumer Technical Insights & Product Claims
Location: Leeds, UK
BACKGROUND
The Deodorants category is a key part of the Unilever Personal Care Business Group. With a family of Power Brands - Rexona /Sure , Dove, Axe - which are critical growth drivers of the company. This role will be the key Consumer Technical Insights ( CTI ) & Claims partner of the R&D Head of Rexona Innovation & Antiperspirant Technology Platform benefit platform.
The role holder will be responsible for leading consumer research claims support for our Rexona /Sure Brand, maximising our technology through compelling claims, brought to life through outstanding activations ( e.g. , demos) - all with appropriate claims support, including executing technical, human panel, clinical or consumer testing. The role holder will also be responsible for bringing new insight to support Rexona innovatio n and future technology development .
MAIN RESPONSIBILITIES:
The main responsibilities and accountabilities of the role are:
+ Deliver y of all consumer insight & testing needs for Rexona /Sure innovation projects - this may entail designing C onsumer Insight plans, validating consumer perceivable differences in new technologies & new research to unlock new insights on benefit/formats which may lead to new ideas , concepts or projects .
+ Leading the consumer testing programme for Rexona/Sure in key lead markets ensuring product performance is better than key competitors. Ensuring test design & data quality follows best practice outlined by CTI capability.
+ Lead the planning & execution of the technical claims programme for a portfolio of global Rexona /Sure projects using a range of tools to maximise the product story, in order to bring innovation to life for consumers, creating the maximum amount of news from our science and innovation. Through kitchen science demonstrations all the way through crafting animatic and mode of action videos to bring the science to life digitally .
+ Delivery of claims substantiation and defence strategies, delivering outstanding communications for our innovations that are robustly supported with technical and consumer evidence - with full alignment of critical business partners ( eg marketing, legal, regulatory).
+ S upport competitor challenge activities by provid ing guidance, leadership and R&D points of view on competitor claims challenges inbound and outbound.
+ Lead consumer insights to inform and underpin programme of work being led from Antiperspirant Technology Platform through to the brand. This may entail leading strategic initiatives, informing, developing & refining work on 'growth spaces' relevant to Rexona /Sure . Be resident expert on Sweat consumer insight to provide general support on unanswered consumer questions.
+ In partnership with CTI Capability & Clinicals team, ensure the appropriate protocols & methodologies are developed to validate a spectrum of antiperspirant technologies.
+ Be a key member of Claims & CTI C ommunity of Practice to drive consistency, best practice & sharing of learnings & know-how . Driving skills & talent development of your Claims & CTI Team.
SKILLS AND EXPERIENCE REQUIRED:
+ Prefer red experience in Beauty & Personal Care categories with knowledge of category & consumer fundamentals
+ Must have understanding of sensory/clinical/consumer research (quantitative & qualitative) , and an appreciation for the fundamental requirements for claims substantiation in FMCG
+ A consumer first mindset, a track record of bringing insight to the heart of brands & innovation s, to help teams craft compelling mixes
+ A creative thinker, with the ability to inspire ideas from insights and spot opportunities for superior claims to out perform our competition
+ A bility to form excellent partnerships with internal ( e.g., marketing, legal) & external partners ( e.g., agencies).
Job Category: Research & Development
Job Type: Full time
Industry:

Customer Insights Director - B2C Tech

Camino Search are delighted to be partnering with a rapidly growing investor backed B2C technology business. The business has gone through multiple funding rounds, expanded internationally and has a well recognisable brand. They're a market leader with diversified revenue streams including subscription services. As a result they're looking to bolster their customer insights function with a Director.

This is a great role where you'll lead on scaling the businesses understanding of customer behaviour and building a culture of data led decision making.

Responsibilities:

• Own the customer insights strategy including creating long term plans to shape customer experience
• Deliver a research across the function including managing relationships with external providers and the analytics director to create advanced analytics
• Create insightful analysis to inform business strategy and identify growth areas and maximisation of ROI.

About you:

• Experience within a B2C business
• Proven track record in customer insights and analytics
• Strong analytical skills

Customer Insights Director - B2C Tech

Camino Search are delighted to be partnering with a rapidly growing investor backed B2C technology business. The business has gone through multiple funding rounds, expanded internationally and has a well recognisable brand. They're a market leader with diversified revenue streams including subscription services. As a result they're looking to bolster their customer insights function with a Director.

This is a great role where you'll lead on scaling the businesses understanding of customer behaviour and building a culture of data led decision making.

Responsibilities:

• Own the customer insights strategy including creating long term plans to shape customer experience
• Deliver a research across the function including managing relationships with external providers and the analytics director to create advanced analytics
• Create insightful analysis to inform business strategy and identify growth areas and maximisation of ROI.

About you:

• Experience within a B2C business
• Proven track record in customer insights and analytics
• Strong analytical skills