43 Content Specialist jobs in the United Kingdom

About the role

We are seeking an ambitious and detail-oriented Product Artefact Content Specialist to join our team as we develop and expand our new end-to-end credit management application, PRISM.

In this role, you'll be at the heart of translating complex technical and business information into clear, structured, and accessible artefacts for a wide range of audiences; from developers and business analysts to end users and clients. You’ll work closely with cross-functional teams, including Product & Technology experts, to create a comprehensive library of multi-format materials enabling people to understand and use the application.

Location: Uxbridge.

Your responsibilities

• Collaborate and support the establishment of the PRISM Artefacts Team, developing best practices for documentation, version control, and content management.
• Create and maintain a full suite of artefacts across the following categories:

o Product Documentation : feature descriptions, roadmap summaries, capability overviews

o Technical Documentation : infrastructure and environment diagrams, API descriptions, integration notes, data flow schematics.

o Maintenance Guides: system upkeep instructions, release notes, patching procedures.

o User / Training Guides: manuals, onboarding guides, tutorials, quick-reference sheets, Q&A frameworks.

o Frameworks: key principles and models that help guide the design and standardize processes across teams.

o Policies: compliance and governance documentation relating to the use and management of the application.

• Interview subject matter experts and team members to gather information for documentation.
• Contribute to workshops and meetings, capturing Artefact requirements and creating content.
• Ensure all content is well-structured, versioned, searchable, and accessible across platforms.
• Contribute to continuous improvement of content workflows, templates, and tone of voice.
• Work in an agile product development environment, participating in sprint planning and review cycles where appropriate.
• Support the creation of visuals, diagrams and schematics to complement written artefacts (with design or UX support).
• Work collaboratively with other members of the team to define and deliver a multi-format Artefact strategy.

Your skills

• A recent graduate with a degree in research or writing-intensive subject (e.g., English, History, Politics, Philosophy, Journalism, etc.)
• Exceptional written communication and editing skills, with the ability to translate complex information into clear, user-friendly content.
• Strong organizational skills and attention to detail.
• Curious, proactive, and comfortable working in ambiguous or evolving environments.
• Confident collaborating with both technical and non-technical teams.
• Eager to learn new systems, tools, and terminology – including a strong appetite to engage with digital and AI solutions.
• Desirable: Experience in documentation, writing for digital products, or content management (even academic, internship, or freelance).
• Exposure to agile or product development environments and familiarity with content tools such as Confluence, Notion, SharePoint, Markdown, or similar.

Our benefits

• Hybrid working model;
• Private medical insurance, life insurance and eye care;
• Salary Sacrifice Pension matched up to 8%;
• 25 days holiday per annum + bank holidays;
• EAP;
• Wellbeing and volunteering days;
• Payroll giving;
• Reward and Recognition program;
• Discounted RAC vehicle breakdown.

Pepper Advantage’s values and culture

Our mission is to help people succeed. Our clients, our customers, our employees. Our Values are ‘Can do’, ‘Balanced’ and ‘Real’.

Pepper Advantage’s values support our vision, shape our culture and define how we interact with other employees and the attitudes we adopt towards our customers and clients. The values of Pepper Advantage support the organisation’s mission statement.

Pepper Advantage UK’s unique outcome focused corporate culture aims to deliver fairness and value for clients and customers, consistently exceeding expectations in all measurable performance areas.

Pepper is an equal opportunities employer. Role Profiles are subject to change in line with business needs.

Legal Content Specialist, Manchester office

• You will be instrumental in shaping our offering and ensuring LEAP’s position as the best Personal Injury software solution in the UK market.
• Alongside the Head of Personal Injury, you will identify opportunities for future development and content projects to enhance the end consumer experience, developing and delivering new forms and precedents to improve usage, engaging with customers and other stakeholders to source feedback, and reporting KPI’s to the team.
• Permanent, Full-time, Hybrid working model: 3 days in the office and 2 days remote.

About LEAP
LEAP is the leading provider of Legal Practice Productivity Solutions in the world and is part of ATI – one of the largest international LegalTech companies. For more than 30 years, our curiosity and commitment to continual improvement have kept us reimagining productivity tools for lawyers and their staff to support our guiding purpose, to ‘Help lawyers who help people’. The market-leading software we develop and support is used by more than 100,000 lawyers and their staff in small and medium-sized law firms.

Working alongside our international team of passionate high achievers, you’ll join a fast-growing technology business where things seldom stay the same for long. With more than 1000 smart, caring and ambitious ‘LEAPsters’ working together across Australia, Canada, the United States, the United Kingdom, the Republic of Ireland, Poland and New Zealand, you’ll find yourself in good company here.

Meet the Personal Injury team

Working within personal injury you know how important it is to be at the top of your game; be the best you can be and stay ahead of your competition.

This is an opportunity for someone who feels passionately that these goals are possible through custom technology and AI. You will be an important member of a new "Personal Injury" vertical which LEAP have recently established and contribute significantly to building and delivering custom products and services to help practitioners working in personal injury. As a collaborator with a passion for all things tech, or someone who constantly enjoys improvement and making things better, you'll join a team that includes Product Owners, Developers and Specialists to create personal injury specific products.

Meet the Content team
Our Content team are the local, regional and global professionals reassuring clients that our software isn’t just cutting edge – it’s world class too. Responsible for maintaining LEAP’s global standards of care and expertise, the team harnesses a deep and complex understanding of the intricacies of law across jurisdictions and over time – ensuring LEAP’s output is always current, compliant and appropriate.

From database design to document management and legal research, we will create a streamlined and automated Personal Injury experience. As a result, LEAP helps law firms help people and make

Requirements

What you'll do

• Research forms, legislation, and legal processes relevant to Personal Injury.
• Create, update and deliver high quality automated legal forms and precedents for use by law firms.
• Use of dedicated automaton tools using the latest Microsoft technology to ensure accuracy, consistency, and compliance with organisational standards.
• Utilise JavaScript to enhance the functionality and interactivity of our forms and precedents, enabling dynamic content and customised user experiences (full training provided).
• Conduct thorough testing to ensure forms function correctly with the software, validating data entry fields, JavaScript elements and fixing any issues that arise. 
• Develop and maintain an outstanding knowledge of LEAP & it’s companion products.
• Promote use of LEAP products & drive adoption in Personal Injury.
• Ensure LEAP’s processes comply with up-to-date legislation within Personal Injury.
• Attend industry events to speak with existing customers and build strong relationships.

What you'll bring

• 1-2 years’ experience working within Personal Injury.   
• Very comfortable using Microsoft Word.
• Experience of case management systems and document automation systems would be advantageous.
• A passion for technology.
• Ability to work on own initiative.
• Excellent organisational skills.
• Excellent communication skills (both written and verbal); skilled in dealing sensitively with clients.  
• A strong attention to detail.

LEAP is an inclusive, people-first company committed to breaking down institutional barriers that keep people from reaching their potential. If you meet some, but not all of the requirements above, we encourage you to still submit your application

Benefits

What you'll get

On top of a competitive salary, we also offer an excellent benefits package:

• LEAP pays 8% of your salary into your pension.
• Private health insurance, including optical and dental.
• £80 a month gym contribution.
• Life insurance cover.
• Employee Assistance Program.
• Generous Professional Development Fund.
• Enhanced parental leave.
• PerkBox membership.
• Cycle to work scheme.
• 25 days holiday (plus 8 bank holidays).
• Work anniversary rewards.
• Paid time off to give blood.
• Volunteer day – We offer 1 day per year for a charity of your choice.
• Free healthy breakfast, light lunch, snacks.
• A dog friendly office.

Life at LEAP
LEAP is all about impact, growth, and ownership. We’re united by a genuine passion for what we do, enriched by the care we show to our customers and each other, and driven by the difference we can make together.

LEAPster culture is about prioritising and celebrating the incredible humans behind our market-leading technology. Think performance-driven remuneration incentives, flexible hybrid work, enhanced Parenting Policy, regular social events, free gym membership, and so much more.

We strongly believe that personal development and career progression are at the heart of a healthy, high-performing culture, and we’re committed to empowering LEAPsters with resources and career pathways to explore. With us, your career will grow as you do, with opportunities to step into new roles, explore new departments, and even work abroad.

More you should know
Discover the human side of cutting edge LegalTech

Life at LEAP

Discover more LEAP opportunities

Closing Date: Monday 1st September, 2025

We reserve the right to close this vacancy early if we receive a high volume of suitable applications. We encourage interested candidates to apply as soon as possible.

It’s fine to use AI to help with your application, just keep it genuine and make sure it reflects you.

A real person will read your CV and chat with you if you’re invited to interview. We want to get to know the real you, not just ChatGPT!

Legal Content Specialist, Manchester office

• You will be instrumental in shaping our offering and ensuring LEAP’s position as the best Criminal Law software solution in the UK market.
• Alongside the Head of Criminal Law, you will identify opportunities for future development and content projects to enhance the end consumer experience, developing and delivering new forms and precedents to improve usage, engaging with customers and other stakeholders to source feedback, and reporting KPI’s to the team.
• Permanent, Full-time, Hybrid working model: 3 days in the office and 2 days remote.

About LEAP
LEAP is the leading provider of Legal Practice Productivity Solutions in the world and is part of ATI – one of the largest international LegalTech companies. For more than 30 years, our curiosity and commitment to continual improvement have kept us reimagining productivity tools for lawyers and their staff to support our guiding purpose, to ‘Help lawyers who help people’. The market-leading software we develop and support is used by more than 100,000 lawyers and their staff in small and medium-sized law firms.

Working alongside our international team of passionate high achievers, you’ll join a fast-growing technology business where things seldom stay the same for long. With more than 1000 smart, caring and ambitious ‘LEAPsters’ working together across Australia, Canada, the United States, the United Kingdom, the Republic of Ireland, Poland and New Zealand, you’ll find yourself in good company here.

Meet the Criminal Law team

Working within criminal law you know how important it is to be at the top of your game; be the best you can be and stay ahead of your competition.

This is an opportunity for someone who feels passionately that these goals are possible through custom technology and AI. You will be an important member of a new "Criminal Law" vertical which LEAP have recently established and contribute significantly to building custom products and services to help practitioners working in criminal law. As a collaborator with a passion for all things tech, or someone who constantly enjoys improvement and making things better, you'll join a team that includes Product Owners, Developers and Specialists to create criminal law specific products.

Meet the Content team
Our Content team are the local, regional and global professionals reassuring clients that our software isn’t just cutting edge – it’s world class too. Responsible for maintaining LEAP’s global standards of care and expertise, the team harnesses a deep and complex understanding of the intricacies of law across jurisdictions and over time – ensuring LEAP’s output is always current, compliant and appropriate.

From database design to document management and legal research, we will create a streamlined and automated Criminal Law experience. As a result, LEAP helps law firms help people and make.

Requirements

What you'll do

• Research forms, legislation, and legal processes relevant to Criminal Law.
• Create, update and deliver high quality automated legal forms and precedents for use by law firms.
• Use of dedicated automaton tools using the latest Microsoft technology to ensure accuracy, consistency, and compliance with organisational standards.
• Utilise JavaScript to enhance the functionality and interactivity of our forms and precedents, enabling dynamic content and customised user experiences (full training provided).
• Conduct thorough testing to ensure forms function correctly with the software, validating data entry fields, JavaScript elements and fixing any issues that arise. 
• Develop and maintain an outstanding knowledge of LEAP & it’s companion products.
• Promote use of LEAP products & drive adoption in Criminal Law.
• Ensure LEAP’s processes comply with up-to-date legislation within Criminal Law.
• Attend industry events to speak with existing customers and build strong relationships.

What you'll bring

• 1-2 years’ experience working within Criminal Law.  
• Very comfortable using Microsoft Word.
• Experience of case management systems and document automation systems would be advantageous.
• A passion for technology.
• Ability to work on own initiative.
• Excellent organisational skills.
• Excellent communication skills (both written and verbal); skilled in dealing sensitively with clients.  
• A strong attention to detail

LEAP is an inclusive, people-first company committed to breaking down institutional barriers that keep people from reaching their potential. If you meet some, but not all of the requirements above, we encourage you to still submit your application

Benefits

What you'll get

On top of a competitive salary, we also offer an excellent benefits package:

• LEAP pays 8% of your salary into your pension.
• Private health insurance, including optical and dental.
• £80 a month gym contribution.
• Life insurance cover.
• Employee Assistance Program.
• Generous Professional Development Fund.
• Enhanced parental leave.
• PerkBox membership.
• Cycle to work scheme.
• 25 days holiday (plus 8 bank holidays).
• Work anniversary rewards.
• Paid time off to give blood.
• Volunteer day – We offer 1 day per year for a charity of your choice.
• Free healthy breakfast, light lunch, snacks.
• A dog friendly office.

Life at LEAP
LEAP is all about impact, growth, and ownership. We’re united by a genuine passion for what we do, enriched by the care we show to our customers and each other, and driven by the difference we can make together.

LEAPster culture is about prioritising and celebrating the incredible humans behind our market-leading technology. Think performance-driven remuneration incentives, flexible hybrid work, enhanced parenting policy, regular social events, free gym membership, and so much more.

We strongly believe that personal development and career progression are at the heart of a healthy, high-performing culture, and we’re committed to empowering LEAPsters with resources and career pathways to explore. With us, your career will grow as you do, with opportunities to step into new roles, explore new departments, and even work abroad.

More you should know
Discover the human side of cutting edge LegalTech

Life at LEAP

Discover more LEAP opportunities

Closing Date: Monday 1st September, 2025

We reserve the right to close this vacancy early if we receive a high volume of suitable applications. We encourage interested candidates to apply as soon as possible.

It’s fine to use AI to help with your application, just keep it genuine and make sure it reflects you.

A real person will read your CV and chat with you if you’re invited to interview. We want to get to know the real you, not just ChatGPT!

• Lead the design and development of digital educational content and e-learning materials.
• Oversee curriculum development and ensure alignment with learning objectives.
• Collaborate with subject matter experts to create accurate and engaging content.
• Develop assessment strategies and create test items and evaluation tools.
• Manage content projects from conception to completion, ensuring timely delivery.
• Edit and proofread content for clarity, accuracy, and consistency.
• Ensure adherence to instructional design principles and accessibility standards.
• Evaluate the effectiveness of learning materials and propose improvements.
• Stay current with educational technologies and trends in online learning.
• Mentor and guide junior content developers and instructional designers.

• Master's degree in Education, Instructional Design, or a related field.
• Minimum of 5 years of experience in educational content development or instructional design.
• Proven experience in creating engaging digital learning materials and e-learning courses.
• Strong understanding of adult learning principles and curriculum design.
• Excellent writing, editing, and communication skills.
• Proficiency in e-learning authoring tools (e.g., Articulate Storyline, Adobe Captivate).
• Experience with Learning Management Systems (LMS).
• Strong project management and organizational skills.
• Ability to work collaboratively with diverse teams.
• A passion for education and innovative learning solutions.

Content Specialist Life | Insurance Market intelligence Leader | London/Hybrid

Are you a Life insurance expert with a flair for content strategy and a passion for shaping the future of market intelligence?

We're proud to partner with a global leader in insurance market insight, in their search for a Content Specialist who will drive innovation and excellence across their Life & Pensions portfo.

Synechron is looking to hire a Senior Writer and Content Specialist, who is passionate about storytelling and creating content to join their Belfast office. In this role, you will help drive marketing initiatives by weaving together compelling narratives that resonates with our wide-ranging audiences. You will also have the chance to collaborate with a diverse team across our global offices.

Role:

• Writing and contributing to thought leadership articles, campaign copy, social posts, video and podcast scripts, advertising, editorial and website content
• Aligning all content with the corporate business strategy and tone of voice
• Working with sales and regional marketing leads to produce case studies and testimonials
• Developing, executing and reporting on content marketing campaigns
• Significant stakeholder management

Experience:

• Highly organised with the ability to deliver and maintain content production, delivery and distribution plans, while managing multiple priorities in a fast-paced setting
• An exceptional writer with excellent proofreading and editing skills
• A self-motivated team player, committed to delivering results on time with minimal supervision
• At least 4 years of experience in a similar role
• Experience in finance and/or technology is desirable
• Strong understanding of SEO best practices
• Social media and tech savvy
• Experience working collaboratively across different time zones
• Ideally, a background in journalism, communications, marketing, or related field of study

Diversity Statement

S ynechron are proud to be an equal opportunity employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We offer flexible workplace arrangements, mentoring, internal mobility, learning and development programmes to support our global workforce. Empowerment and collaboration are at the core of how we operate.

All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.

Role: Content Specialist

Location: Working from home

Reports to: Head of Communications

Salary: £32-35K per annum

About the role

As a content specialist, you will be expected to research and write a range of communication, awareness and training materials that engage our clients' employees. Some of our resources are created for delivery through a learning platform and as a content specialist you will be responsible for refreshing materials following an annual schedule.

In addition, you will have exceptional proofreading skills to aid the content team with their quality control processes. You will be key in ensuring that the content we produce, is of the highest quality and standard. 

Job description

Content creation and quality control

Your responsibilities are to:

• Be a key member of our content team, supporting the business to produce messaging and content, or refreshing existing content, for a range of digital and printed channels. 
• Develop the messaging and approach that works for every audience and channel, whether it's a new eLearning course, intranet articles, animated infographics, games or refreshing existing client content.
• Create compelling, engaging and creative copy that raise clients' employees' security awareness
• Refresh existing materials with up-to-date content, following an annual refresher schedule.
• Ensure the content you produce is of the highest quality: tightly drafted, grammatically correct and adhering to clients' requirements, style guides and mandated tone of voice.
• Conduct research and identify new and emerging threats across the security industry. 
• Provide subject matter expertise within the company and to clients, as needed.
• Be an integral part of the quality control (QC) process across the organisation, assisting our teams in proofreading their internal and external content, including editing materials as appropriate.
• QC materials at all stages of production including design and build.
• Transform volumes of ‘dry’ client policy into engaging content, in order for the materials to be understood by people at all levels in the organisation. 
• Manage multiple concurrent projects efficiently while staying organised, communicating effectively, and collaborating with TSC colleagues.
• Work with the marketing team to produce external materials such as Insider articles, ensuring content is created based on the latest research and using appropriate tone and style.

Relationship management

• Use of collaborative tools, such as Teams, to build effective relationships with TSC clients, managing expectations and communicating effectively and professionally.
• Use your experience to be a source of advice and expertise for TSC colleagues and clients 
• regarding internal communication strategies. 
• Create communications strategies / plans for clients as needed.
• Brief internal teams, such as design and eLearning build teams on the messaging, layout and functionality of the materials.
• Work with TSC’s client project managers to ensure profitability within a given budget.

Essential knowledge requirements

• Knowledge of Microsoft office applications
• Knowledge of communication channels and their purpose

Essential skills

• Exceptional attention to detail, with the ability to identify grammatical errors and content inconsistencies efficiently and with accuracy
• Excellent research skills
• Articulate and effective communicator, both verbally and in writing
• Strong team player – engaging, confident and flexible in approach
• Self-management and planning of your work schedule with a high level of accountability
• Ability to work on multiple projects at any one time delivering on deadlines

Desirable skills

• Data analysis on engagement levels to inform messaging that is successful

Essential experience 

• To have written content for a range of channels using a variety of styles

Desirable experience

• Delivery of internal communications campaigns
• Created scripts for animated infographics
• Created content for eLearning courses

Essential behaviours and approach

• Passionate about writing
• Adopts a creative approach
• Is a team player
• Proactive in seeking solutions
• Customer focused
• Eager to learn and understands the importance of feedback and how to use it to further your professional development

The company ethos and benefits

The Security Company is a family-owned business with our team made up of smart, creative, driven professionals drawn from many industries. We are continually evolving and innovating, and developing our talent is the key to our success. Our benefits reflect the fact that we want our staff to know how much we truly value them. 

Perhaps the most understated benefit at TSC is the strong sense of community and belonging. We’re extremely proud that we are flexible with our working arrangements and that we deliver programmes that positively change culture and protect organisations throughout the country and across the globe. 

Other benefits you’ll enjoy when working for TSC include: 

Employee Ownership 

Here at TSC we are proud to be part of the growing employee-owned sector in the UK. Research into employee ownership demonstrates that co-owned companies tend to be more successful, competitive, profitable, and sustainable.  

At TSC we believe it is important for everyone to share in the success of the business. Following completion of your six-month probation period you will be invited to join the Employee Ownership Trust (EOT), this is at no expense to you. The EOT has a 10% share of the business. 

Employee ownership gives our people direct responsibility and encourages active participation, alongside empowering everyone to drive improvements.  

We all work towards the same targets and share the profits when these are achieved. As a result, we retain talented, committed people who are more dedicated to the company and its success. 

Share incentive plan (SIPs)

Alongside the EOT all employees, who have completed their probationary period, enjoy the benefits of being a direct shareholder. Everyone has the same allocation of shares; they are free of charge and are held in a Trust. The SIPs Trust has a 5% share of the business. If a dividend is declared, you will be entitled to receive the amount attributable to your share of the SIPs Trust fund.

Holiday entitlement 

You will have 25 days, plus bank holidays. 

Pension scheme 

All employees who meet the criteria set by the government will be automatically enrolled into a workplace pension after three months. 

Flexible working day 

We operate a flexible working day, offering all team members a 2-hour window of when they wish to start work in the morning between 8am and 10am. The core working hours are 10am until 4pm when all team members are working.  

Working from home 

We provide all the equipment, such as laptop, monitor, chair and desk for employees to be able to work from home effectively. 

Employee assistance programme (Bright HR) 

Employee wellbeing is a priority for us, therefore we offer an Employee Assistance Programme via our HR provider. This programme provides a wellbeing and counselling confidential advice line, up to five sessions of face-to-face counselling for employees and immediate family members over the age of 18. There is also additional support including wellbeing webinars and mini health checks. 

Seasonal fun

We like to reward our employees at Christmas, so on the day of our party we close the office early at 12pm and everyone is invited to a big TSC-family Christmas feast on the company.

Flu vaccinations

When it gets to that time of year when the evenings are getting darker and the cold and flu bugs are around, TSC will pay for your flu vaccination if you would like one.