45,103 Convenience Store jobs in the United Kingdom
Store Manager - Convenience
Posted 2 days ago
Job Viewed
Job Description
Our management teams dont just run stores - theyre the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, theyre hands-on, sleeves-rolled-up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next-level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time.
What youll be doing:
Our Convenience Store Managers have full control over their shop. Theyre accountable leaders who ensure we deliver on our purpose to make good food, joyful, accessible and affordable for everyone, every day. Their team of Customer and Trading Managers run the shifts, and they plan and prepare for upcoming trading activity being commercially minded and anticipating issues from today to 6 months from now, making sure everything is safe and legal. Retails ever evolving with new business initiatives and change programmes and there are always difficult decisions to be made. Its a job with a lot of responsibility but also one that is highly rewarding.
What makes a brilliant Store Manager:
Our best Store Managers do everything, everyday for our customers. Ensuring they deliver brilliant customer experiences and are constantly striving to improve the customer journey.
Has experience leading an operation with accountabilities for delivering customer, financial and organisational outcomes.
A leader who role models excellent service and business values through teams of managers and colleagues.
Uses data and insight to inform planning, improve performance or customer experience and/or KPIs.
Experience managing ER cases including dismissals, confident in understanding and interpreting HR policies.
Can lead change, delivering engagement on purpose whilst managing team wellbeing.
Working for us has great rewards
Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including:
5S ONLY Private Healthcare Eligible for single cover and to upgrade annually to family cover.
5S ONLY Interest free car loan of up to 10,000.
An annual bonus scheme based on our, and your, performance.
Discount card 10% discount off on your shopping at Sainsburys, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsburys every Friday and Saturday and 15% off at Argos every pay day.
Generous holiday entitlement, maternity and paternity leave.
Pension well match 4-7.5% of your pension contributions.
Sainsburys share scheme build up an investment at discounted prices.
Wellbeing support access to emotional support, counselling, legal and financial advice.
Colleague networks link with like-minded people to help fulfil your potential.
Cycle to Work scheme hire a new bike and cycling equipment, whilst saving on tax and NI.
Special offers on gym memberships, restaurants, holidays, retail vouchers and more.
An inclusive place to work and shop:
We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us.
To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a lookhere.
Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
Store Manager - Convenience
Posted 4 days ago
Job Viewed
Job Description
Our management teams dont just run stores - theyre the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, theyre hands-on, sleeves-rolled-up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next-level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time.
What youll be doing:
Our Convenience Store Managers have full control over their shop. Theyre accountable leaders who ensure we deliver on our purpose to make good food, joyful, accessible and affordable for everyone, every day. Their team of Customer and Trading Managers run the shifts, and they plan and prepare for upcoming trading activity being commercially minded and anticipating issues from today to 6 months from now, making sure everything is safe and legal. Retails ever evolving with new business initiatives and change programmes and there are always difficult decisions to be made. Its a job with a lot of responsibility but also one that is highly rewarding.
What makes a brilliant Store Manager:
Our best Store Managers do everything, everyday for our customers. Ensuring they deliver brilliant customer experiences and are constantly striving to improve the customer journey.
Has experience leading an operation with accountabilities for delivering customer, financial and organisational outcomes.
A leader who role models excellent service and business values through teams of managers and colleagues.
Uses data and insight to inform planning, improve performance or customer experience and/or KPIs.
Experience managing ER cases including dismissals, confident in understanding and interpreting HR policies.
Can lead change, delivering engagement on purpose whilst managing team wellbeing.
Working for us has great rewards
Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including:
An annual bonus scheme based on our, and your, performance.
Discount card 10% discount off on your shopping at Sainsburys, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsburys every Friday and Saturday and 15% off at Argos every pay day.
Generous holiday entitlement, maternity and paternity leave.
Pension well match 4-7.5% of your pension contributions.
Sainsburys share scheme build up an investment at discounted prices.
Wellbeing support access to emotional support, counselling, legal and financial advice.
Colleague networks link with like-minded people to help fulfil your potential.
Cycle to Work scheme hire a new bike and cycling equipment, whilst saving on tax and NI.
Special offers on gym memberships, restaurants, holidays, retail vouchers and more.
An inclusive place to work and shop:
We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us.
To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a lookhere.
Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
Store Manager - Convenience
Posted 10 days ago
Job Viewed
Job Description
Our management teams dont just run stores - theyre the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, theyre hands-on, sleeves-rolled-up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next-level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time.
What youll be doing:
Our Convenience Store Managers have full control over their shop. Theyre accountable leaders who ensure we deliver on our purpose to make good food, joyful, accessible and affordable for everyone, every day. Their team of Customer and Trading Managers run the shifts, and they plan and prepare for upcoming trading activity being commercially minded and anticipating issues from today to 6 months from now, making sure everything is safe and legal. Retails ever evolving with new business initiatives and change programmes and there are always difficult decisions to be made. Its a job with a lot of responsibility but also one that is highly rewarding.
What makes a brilliant Store Manager:
Our best Store Managers do everything, everyday for our customers. Ensuring they deliver brilliant customer experiences and are constantly striving to improve the customer journey.
Has experience leading an operation with accountabilities for delivering customer, financial and organisational outcomes.
A leader who role models excellent service and business values through teams of managers and colleagues.
Uses data and insight to inform planning, improve performance or customer experience and/or KPIs.
Experience managing ER cases including dismissals, confident in understanding and interpreting HR policies.
Can lead change, delivering engagement on purpose whilst managing team wellbeing.
Working for us has great rewards
Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including:
5S ONLY Private Healthcare Eligible for single cover and to upgrade annually to family cover.
5S ONLY Interest free car loan of up to 10,000.
An annual bonus scheme based on our, and your, performance.
Discount card 10% discount off on your shopping at Sainsburys, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsburys every Friday and Saturday and 15% off at Argos every pay day.
Generous holiday entitlement, maternity and paternity leave.
Pension well match 4-7.5% of your pension contributions.
Sainsburys share scheme build up an investment at discounted prices.
Wellbeing support access to emotional support, counselling, legal and financial advice.
Colleague networks link with like-minded people to help fulfil your potential.
Cycle to Work scheme hire a new bike and cycling equipment, whilst saving on tax and NI.
Special offers on gym memberships, restaurants, holidays, retail vouchers and more.
An inclusive place to work and shop:
We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us.
To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a lookhere.
Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
Store Manager - Convenience
Posted 15 days ago
Job Viewed
Job Description
Our management teams dont just run stores - theyre the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, theyre hands-on, sleeves-rolled-up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next-level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time.
What youll be doing:
Our Convenience Store Managers have full control over their shop. Theyre accountable leaders who ensure we deliver on our purpose to make good food, joyful, accessible and affordable for everyone, every day. Their team of Customer and Trading Managers run the shifts, and they plan and prepare for upcoming trading activity being commercially minded and anticipating issues from today to 6 months from now, making sure everything is safe and legal. Retails ever evolving with new business initiatives and change programmes and there are always difficult decisions to be made. Its a job with a lot of responsibility but also one that is highly rewarding.
What makes a brilliant Store Manager:
Our best Store Managers do everything, everyday for our customers. Ensuring they deliver brilliant customer experiences and are constantly striving to improve the customer journey.
Has experience leading an operation with accountabilities for delivering customer, financial and organisational outcomes.
A leader who role models excellent service and business values through teams of managers and colleagues.
Uses data and insight to inform planning, improve performance or customer experience and/or KPIs.
Experience managing ER cases including dismissals, confident in understanding and interpreting HR policies.
Can lead change, delivering engagement on purpose whilst managing team wellbeing.
Working for us has great rewards
Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including:
5S ONLY Private Healthcare Eligible for single cover and to upgrade annually to family cover.
5S ONLY Interest free car loan of up to 10,000.
An annual bonus scheme based on our, and your, performance.
Discount card 10% discount off on your shopping at Sainsburys, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsburys every Friday and Saturday and 15% off at Argos every pay day.
Generous holiday entitlement, maternity and paternity leave.
Pension well match 4-7.5% of your pension contributions.
Sainsburys share scheme build up an investment at discounted prices.
Wellbeing support access to emotional support, counselling, legal and financial advice.
Colleague networks link with like-minded people to help fulfil your potential.
Cycle to Work scheme hire a new bike and cycling equipment, whilst saving on tax and NI.
Special offers on gym memberships, restaurants, holidays, retail vouchers and more.
An inclusive place to work and shop:
We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us.
To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a lookhere.
Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
Customer Service
Posted 14 days ago
Job Viewed
Job Description
We are seeking a dedicated and customer-focused individual to join our Customer Support team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our customers, resolving their inquiries and issues in a timely and professional manner.
Responsibilities:- Respond to customer inquiries via phone, email, and live chat
- Assist customers with product information, order status, and account management
- Resolve customer complaints and issues with empathy and efficiency
- Process returns, exchanges, and refunds according to company policies
- Collaborate with other departments to ensure customer satisfaction
- High school diploma or equivalent
- 1-2 years of customer service experience
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Ability to work in a fast-paced environment
- Proficiency in Microsoft Office and CRM software
If you are passionate about providing exceptional customer service and enjoy working in a dynamic team environment, we encourage you to apply for this exciting opportunity.
Company Details
Customer Service
Posted 1 day ago
Job Viewed
Job Description
Our client are looking for a positive, friendly and proactive individual to join their Customer Service team their Manchester office. You will be the first point of contact for customers via telephone, assisting with customer queries while maintaining the exceptionally high level of service they provide.
The successful candidate will be self-motivated with a strong work ethic and customer centric approach, acting as an ambassador for the brand while developing and improving processes and systems to improve efficiency and customer satisfaction.
Your key responsibilities
- Answering and dealing with all phone calls & emails promptly and efficiently, while ensuring customer satisfaction li>Liaising with the Engineers to arrange their job schedules
- Diagnose any product issues remotely, determining how each issue can be resolved & actioning next steps where necessary
- Improving the scheduling and customer service processes to ensure efficiency and customer satisfaction, in accordance with their strategic objectives
- Maintaining an excellent knowledge of our product and technical information in order to ensure each customer receives the correct information and service
Key skills
- The ability to use your own initiative on each call
- Confidence on the phone
- Great phone manner
- Problem-solving
The office is based in Manchester City Centre with free parking available
Customer Service
Posted 2 days ago
Job Viewed
Job Description
Customer Service
Northampton
Full-time, office-based, Monday to Friday
Temporary - 3-month contract
12.21 per hour
The Brief:
We're working with a well-established local business that is seeking a confident and proactive individual to support their finance team on a short-term credit control project. This is an excellent opportunity for someone looking to gain hands-on experience in a commercial environment - ideal for recent graduates or those looking to build on existing accounts or admin experience.
You'll play a key role in reducing aged debt by making a high volume of outbound calls to chase outstanding payments. While previous credit control experience isn't essential, any exposure to finance, customer service, or call centre environments would be beneficial. The right candidate will be a quick learner, self-motivated, and confident communicating with corporate B2B clients over the phone.
This is a great chance to make a real impact in a short space of time while developing valuable workplace skills.
Key Responsibilities:
- Make a high volume of outbound calls to recover overdue payments.
- Review debtor accounts and follow up with clients via phone and email.
- Accurately record call outcomes and update internal CRM and finance systems.
- Liaise with internal teams to escalate queries and gather supporting information.
- Maintain a polite and professional approach in all customer interactions.
- Provide general administrative support to the finance team as required.
About You:
- Confident communicator with a professional telephone manner.
- Energetic, enthusiastic, and comfortable working to targets.
- Strong time management and the ability to work independently.
- Reliable, organised, and eager to learn.
- Access to your own transport is essential, as the office is not accessible via public transport.
- Previous experience in customer service, call centres, or finance is desirable - but this role is also well-suited to recent graduates or those looking to gain experience.
Additional Information:
- Office-based role in Northampton (NN7)
- 3-month temporary contract
- Immediate start available
Interested?
Apply today to find out more. If your experience matches what we're looking for, we'll be in touch shortly.
Please note: due to the high volume of applications we receive, if you haven't heard from us within 72 hours, unfortunately your application has not been successful on this occasion.
Impact Recruitment is acting as an employment agency on behalf of our client. All responses will be handled in accordance with GDPR.
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Customer Service
Posted 3 days ago
Job Viewed
Job Description
Key Responsibilities:
- Conducting satisfaction surveys with franchisee owners over the phone
- Asking effective questions to gather valuable insights and feedback
- Recording and managing survey responses using spreadsheets
- Reviewing and interpreting data to identify key themes and trends
- Maintaining a high level of professionalism and excellent customer service throughout
Skills & Experience Required:
- Strong communication skills with a confident telephone manner
- Excellent questioning and probing skills
- Proficient in Microsoft Excel (or similar spreadsheets)
- Ability to read, interpret, and work with data
- Previous experience in a customer service or survey-based role desirable
This is a great opportunity for someone with strong customer service and communication skills who enjoys speaking with people and gathering insights.
Customer service
Posted 3 days ago
Job Viewed
Job Description
Customer Service - Broadband Advisor
28,000
Monday to Friday, 9:00am - 5:30pm
Location Requirement: Must be local to Brent
We're on the lookout for a personable, dependable, and well-organised individual to join our expanding team as a Broadband Advisor. In this customer-focused role, you'll ensure our clients enjoy a seamless experience, from onboarding to ongoing support, making sure every interaction is smooth and positive.
Key Responsibilities:
As the first point of contact for our customers, you'll manage a variety of support and administrative tasks, including:
- Handling customer enquiries via phone and email, covering billing, contracts, and general account support
- Processing orders, returns, and equipment replacements
- Guiding new customers through the onboarding process, ensuring smooth setup and clear communication
- Addressing and resolving complaints with empathy and professionalism
- Collaborating with internal teams (technical support, operations) to deliver a cohesive customer experience
What we're looking for:
- Previous experience in customer service, administration, or operations (telecoms/broadband experience is a plus, but not essential)
- Strong communication skills: confident, clear, and approachable both verbally and in writing
- Excellent organisational skills and attention to detail, with the ability to juggle multiple tasks
- Comfortable using systems to manage orders, returns, and maintain accurate records
- A proactive team player who's dependable and ready to pitch in wherever needed
Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.
Tate is acting as an Employment Business in relation to this vacancy.
Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
Customer Service
Posted 6 days ago
Job Viewed
Job Description
Location: Banbury Salary: Up to 34,000 for the right person Job Type: Full-time
Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where attention to detail and teamwork are key? We are looking for a proactive and enthusiastic Customer Service Representative to join our clients dynamic team.
What You Will Be Doing
Responding to customer enquiries by phone and email, primarily relating to spare parts
Assisting customers with identifying the correct spare parts for their needs
Providing updates on order status, returns and delivery arrangements
Offering insights into spare parts sales history and trends
Processing sales orders for products, ancillary items and spare parts efficiently
Maintaining accurate records in the CRM system, including accounts and contacts
What We Are Looking For
- Excellent communication skills, both written and verbal
- A positive attitude and commitment to high levels of customer service
- Strong IT skills, including Microsoft Office and CRM/ERP systems such as Navision
- Ability to work collaboratively with colleagues to achieve shared goals
- Flexible and responsive to customer and business needs
- High attention to detail and accuracy
- Basic understanding of the product ranges or willingness to learn
- Strong time management and ability to work independently
Why Apply
This is a fantastic opportunity to join a supportive team where your contributions make a real impact. If you are customer-focused, tech-savvy and ready to grow in a rewarding role, we would love to hear from you.
Apply now and take the next step in your career.