391 Coordinators jobs in the United Kingdom

Objective
The role of Program Coordinator is responsible for the Healthcare Professional facing operational delivery of the Uniphar Early Access / Expanded Access Programs.

Specific Job Responsibilities

• Management of all HCP enquires into the dedicated program email boxes and telephone lines
• Works closely with the Project Management team to understand the specificities of each program
• Assists HCPs with queries and escalates any medical enquires to the relevant personnel
• Manages the qualification process as per relevant SOPs and cGDP processes for HCPs wishing to register with Durbin
• Manages HCP and hospital accounts within Durbin systems liaising with QA/RP colleagues and finance colleagues to complete account set-up and revalidation if needed
• Responsible for management of new requests entering the Durbin EAP portal (Uniphi), including assessment of basic criteria for enrolment of patients into each program by their HCP
• Progresses approved requests for access into product orders and manages communications with internal colleagues and the HCP customer to ensure timely and compliant delivery of product
• Manages reports and dashboards to communicate on program metrics to internal teams and also pharmaceutical company clients
• Creates and issues invoices for product orders and manages the submission of invoices into hospital and site systems
• Liaison with internal finance colleagues for reconciliation of overdue accounts and incoming invoice payments

Candidate Requirements

• Ideally educated to degree level
• Fluent in English and ideally competent in French, Spanish or Italian
• Previous experience in healthcare / pharmaceuticals customer services
• Proficient in the use of Microsoft office namely: Outlook, Word and Excel
• Previous experience of ERP systems use, such as SAP or D365 an advantage

• Oversee the recruitment and selection process for new apprentices, including advertising vacancies, screening applications, and coordinating interviews.
• Manage the onboarding process for new apprentices, ensuring all necessary paperwork and inductions are completed efficiently.
• Act as the main point of contact for apprentices, providing guidance, support, and mentorship throughout their program.
• Liaise with external training providers and educational institutions to ensure the curriculum and delivery meet program standards and apprentice needs.
• Track and monitor apprentice progress, attendance, and performance, maintaining accurate records and generating regular reports.
• Coordinate the scheduling of training sessions, workshops, and assessments.
• Assist in the development and refinement of apprenticeship program content and structure.
• Support apprentices in overcoming any challenges they may face, referring them to appropriate internal or external resources when necessary.
• Organise and facilitate regular meetings between apprentices, line managers, and training providers.
• Ensure compliance with all relevant apprenticeship standards, regulations, and funding requirements.
• Promote the apprenticeship program internally and externally to attract high-calibre candidates.
• Assist with the administration of end-of-program assessments and graduations.

• Proven experience in program coordination, administration, or HR, ideally within an educational or training environment.
• A strong understanding of apprenticeship frameworks and vocational training is highly desirable.
• Exceptional organisational and time-management skills, with the ability to manage multiple priorities simultaneously.
• Excellent interpersonal and communication skills, with the ability to build rapport with diverse groups of individuals.
• Proficiency in Microsoft Office Suite and experience with database management systems.
• A proactive and problem-solving approach, with a keen eye for detail.
• Ability to work independently and as part of a collaborative team.
• Passion for education, training, and developing talent.
• Relevant qualification in HR, Education, or Business Administration is a plus.

• Coordinate the recruitment, onboarding, and enrolment of new apprentices.
• Manage apprenticeship program administration, including maintaining records, tracking progress, and ensuring timely completion of qualifications.
• Liaise between apprentices, employers, training providers, and internal stakeholders to ensure smooth program delivery.
• Monitor apprentice progress and performance, identifying any challenges or support needs and implementing appropriate interventions.
• Ensure all program activities comply with relevant apprenticeship frameworks, funding rules, and regulatory requirements.
• Organize and facilitate training sessions, workshops, and career development activities for apprentices.
• Develop and maintain program documentation, including policies, procedures, and reporting templates.
• Support the evaluation of program effectiveness and contribute to continuous improvement initiatives.
• Assist with the promotion of apprenticeship opportunities to potential candidates and employers.
• Handle inquiries from apprentices, employers, and training providers regarding program details and procedures.

• Proven experience in program administration, coordination, or HR, preferably within an educational or training environment.
• Strong understanding of apprenticeship frameworks, funding mechanisms, and relevant legislation in the UK.
• Excellent organizational and time-management skills, with the ability to manage multiple tasks and priorities.
• Exceptional communication and interpersonal skills, with the ability to build positive relationships with diverse stakeholders.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and experience with database management.
• Attention to detail and a commitment to maintaining accurate records.
• Ability to work independently and as part of a team.
• A proactive approach to problem-solving and a commitment to continuous improvement.
• Relevant qualifications in administration, human resources, or education are desirable.

• Coordinating the recruitment and selection process for new apprentices.
• Managing the onboarding and induction of new apprentices.
• Liaising with internal departments and external training providers to ensure curriculum delivery and alignment.
• Monitoring apprentice progress, attendance, and performance, providing support where needed.
• Maintaining accurate records of apprentice data, qualifications, and training progress.
• Assisting with the administration of apprenticeship frameworks and standards.
• Organising and facilitating regular progress reviews between apprentices, employers, and training providers.
• Providing guidance and support to apprentices on program-related queries and issues.
• Assisting with the evaluation and continuous improvement of apprenticeship programs.
• Coordinating and scheduling training sessions, workshops, and assessment activities.
• Ensuring compliance with all relevant apprenticeship funding rules and regulations.
• Developing and maintaining strong working relationships with key stakeholders.
• Preparing reports on program performance and outcomes for management.

• Oversee the day-to-day operations of the company's apprenticeship programs.
• Manage recruitment and selection processes for new apprentice cohorts, collaborating with HR and hiring managers.
• Act as the primary point of contact for apprentices, providing guidance and support throughout their program journey.
• Liaise with external training providers and educational institutions to ensure curriculum delivery and compliance.
• Coordinate mentorship arrangements, matching apprentices with suitable internal mentors and supporting their development.
• Track apprentice progress, performance, and completion rates, maintaining accurate records.
• Organise and facilitate onboarding sessions and training events for apprentices.
• Ensure all apprenticeship programs adhere to relevant government regulations and funding requirements.
• Develop and maintain program documentation, policies, and procedures.
• Assist in the promotion of apprenticeship opportunities within the organisation and externally.
• Gather feedback from apprentices, mentors, and providers to continuously improve program offerings.
• Support the professional development of apprentices through workshops and skill-building activities.
• Resolve any issues or concerns that may arise within the apprenticeship programs.

• Proven experience in program coordination, HR, or education administration, preferably within an apprenticeship or vocational training context.
• Strong understanding of apprenticeship frameworks and funding mechanisms in the UK.
• Excellent organisational and time-management skills, with the ability to manage multiple projects simultaneously.
• Exceptional communication, interpersonal, and relationship-building skills.
• Proficiency in Microsoft Office Suite and experience with HR information systems or learning management systems (LMS).
• Ability to work independently and collaboratively within a hybrid team structure.
• A proactive and solution-oriented approach to problem-solving.
• Experience in stakeholder management, including working with external training providers.
• Attention to detail and commitment to maintaining accurate records.
• Passion for developing talent and supporting individuals' career growth.