1,110 Counselor jobs in the United Kingdom
Specialized Travel Counselor
Posted 2 days ago
Job Viewed
Job Description
Our Specialized Travel Consultants work in a high-touch service environment to book travel and accommodation for some of our top clients at Amex GBT. Working from the comfort of your own home, you'll collaborate with your team to provide creative and timely travel solutions and an outstanding travel service experience. If you're curious, collaborative, and enjoy working in an environment that prioritizes quality of interactions over quantity of calls, this may be the perfect role for you!
**What You'll Do**
+ Advise and arrange travel for corporate business customers (both individuals and groups)
+ Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations
+ Use various Global Distribution Systems (GDSs), including Sabre, Apollo, Amadeus, and/or Galileo. Training may be provided
+ Communicate effectively with customers over the telephone, messaging (chat), e-mail, and/or back office systems
+ Act as a trusted advisor by using travel expertise to proactively provide advice and selling additional services to clients to meet their needs while adhering to their company's travel policy
+ Work individually and as a team to meet business and account-specific goals, which may include customer satisfaction, call adherence and service metrics
We look forward to sharing more detailed job functions and key performance indicators during the interview process.
**What We're Looking For**
+ Previous experience in travel (preferably business travel) and understanding of fares and ticketing rules for car, air, and hotel
+ Passion for excellence in client service, including proactive anticipation of needs
+ Native GDS expertise (Sabre, Apollo, Amadeus and/or Galileo)
+ Professional communication (written and verbal)
+ Attention to detail
+ Act with integrity, and look after personal traveler information
+ Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation)
+ Resolving customer issues quickly and independently
+ Teamwork and openness to feedback
Our Traveler Care unit is a 24/7 operation. We have specific colleagues dedicated to the night shift, however, please be flexible and prepared to work afternoon shifts (12-8pm) and weekends.
**Location**
United Kingdom
**The #TeamGBT Experience**
Work and life: Find your happy medium at Amex GBT.
+ **Flexible benefits** are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
+ **Travel perks:** get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
+ **Develop the skills you want** when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
+ **We strive to champion Inclusion** in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
+ And much more!
All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.
Click Here ( for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.
Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement ( .
**What if I don't meet every requirement?** If you're passionate about our mission and believe you'd be a phenomenal addition to our team, don't worry about "checking every box;" please apply anyway. You may be exactly the person we're looking for!
Click Here to Learn More (
FX Counselor Lead
Posted 4 days ago
Job Viewed
Job Description
Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables.
Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.
**Responsibilities**
+ This role is based within the Citi Global Wealth ("CGW") Capital Markets Group, covering client activity in FX.
+ Generate revenue by selling Foreign Exchange products to CGW clients, both direct-to-desk, and via relationship managers/IC's
+ Provide relevant market updates and insight to clients and stakeholders
+ Price and execute spot, forward, option contracts and FX derivative solutions
+ Calculate and monitor FX credit limit utilization
+ Coordinate with Relationship Managers and FX Sales in the development and implementation of new business initiatives for Foreign Exchange.
+ Call on clients throughout the CGW target market to determine FX needs in order to ensure continuous account penetration and customer satisfaction.
+ Establish and maintain long-term relationships with CGW clients.
+ Maintain a thorough, in depth knowledge of the CGW FX products and services, while keeping up to date on market news and events.
+ Develop a strong working knowledge of all marketplace offerings and the competitions' strengths and weaknesses. Utilize this knowledge to effectively position the CGW in all relevant Industry events.
+ Monitor trends and developments in customer's businesses and in the financial services industry and recommend possible products, strategies and services that can enhance customer relationships, reduce customers FX risk, generate revenues for CGW, and retain and improve the CGW's competitive position in the market.
+ Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
**Qualifications**
+ A good track record of experience in a similar role.
+ Sales and trading experience in financial services and the FX Market.
+ Excellent interpersonal skills to deal with both internal staff and external clients.
+ FX market knowledge and experience.
+ Strong IT skills essential.
+ Strong analytical skills essential.
+ Ability to develop strong working relationships across functional and geographical lines.
+ Regulated role with applicable/mandatory licenses and/or qualifications.
**Education**
+ Bachelor's/University degree, Master's degree preferred.
Candidates applying for this role must be aware that it is a Certified Role, subject to the FCA and PRA Certification Regime.
The Certification Regime is one element of the Individual Accountability Regime which came into effect on 7 March 2016.
Under the Certification Regime, Citi UK regulated entities (Citi entities) must ensure that employees working in certain roles categorised as specified significant harm functions (Certified Roles) are assessed as fit and proper to carry out their role.
Under the guidance provided by the FCA and PRA, firms should have regard to the following when assessing fitness and propriety:
+ Honesty, integrity and reputation
+ Financial soundness
+ Competence and capability
In order to comply with the requirements of the Certification Regime, Citi entities must take reasonable care to ensure that an employee does not perform a Certified Role without first being certified as Fit and Proper. For this reason, you will be assessed for this role against the Fit and Proper requirements, as described above.
This assessment will be carried out through extensive interviews, self-disclosures, permitted criminal record checks, regulated reference checks, credit checks and other background screening check
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**Job Family Group:**
Private Client Product Services
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**Job Family:**
Investment Capital Markets
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**Time Type:**
Full time
---
**Most Relevant Skills**
Please see the requirements listed above.
---
**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
---
_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._
_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
Investment Counselor - Israel
Posted 9 days ago
Job Viewed
Job Description
The role will involve advising clients on portfolios, asset allocation, capital markets solutions, money markets, and alternatives (inl. Private Equity and Hedge Funds). Citi Private Bank has an extensive, global investment product platform, and the Investment Counselor acts as the primary conduit to it.
This role is one done in very close partnership with the coverage team, of which it is a key part, as well as our trading, product, risk & compliance partners. The objective is to deliver agreed sales goals within the overall framework of the CPB business strategy and operating model.
**Key Responsibilities:**
+ Investment counselors joining Citi Private Bank will be distinguished and highly accomplished at establishing, growing and managing investment relationships with ultra-high net worth clients. These are defined as AUM of $25MM or more with Citi Private Bank.
+ They should be experienced in the implementation and oversight of investment solutions, and in providing advice and guidance on markets and actionable investment ideas.
+ Appropriate candidates will possess the credibility to cultivate trusting relationships with existing ultra-high net worth clients of Citi Private Bank, and should be entrepreneurial and supportive of bringing in new clients/investment relationships.
+ Candidates for the position should be collaborative and team oriented, able to leverage a wide array of internal partners.
+ Combine in depth knowledge of traditional and alternative investments with wealth planning and private banking services to optimize client service and cross-marketing opportunities.
+ Work across currencies, asset classes, markets and jurisdictions.
+ Engage and advise clients on brokerage activity and execute trades seamlessly.
+ Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency.
**Development Value:**
Exposure to all areas of Citi Private Bank and Global Wealth Management business across Europe, and globally, with the opportunity to develop within these areas. Investment Counsellors demonstrating the necessary aptitude and commitment can expect to become senior producers or advance into team leader roles, or laterally to banking positions.
**Skills:**
+ Ability to communicate effectively with co-workers and clients.
+ Successful team player with ability to work individually under stress in possibly volatile market conditions.
+ Possess high level of professionalism and strong personal integrity.
+ High level of competence in Bloomberg, Microsoft Word, Excel and PowerPoint.
+ Strong creative and interpersonal skills coupled with an entrepreneurial spirit and selling skills.
+ Possesses a broad base of execution skills.
+ Requires advanced judgment and conducts in-depth analysis to solve problems and develop new, innovative solutions.
**Knowledge/Experience:**
+ Experience of the financial industry, preferably in a trading or advisory role.
+ Investment, banking and either portfolio management or trading experience.
+ Excellent relationship building skills, both with clients, and across hierarchical levels and other functions
+ Ability to cope with ambiguity & change.
+ Ability to challenge status quo and continuously optimize processes and tasks in own area of responsibility.
**Qualifications:**
+ Postgraduate Degree Educated or equivalent preferred, however exceptional candidates with relevant experience will be considered.
+ CFA or equivalent registration preferred.
+ Will be expected to complete relevant regulatory qualifications.
Candidates applying for this role must be aware that it is a Certified Role, subject to the Certification Regime. The Certification Regime is one element of the Individual Accountability Regime which has come into effect on 7 March 2016. Under the Certification Regime, certain Citi entities must ensure that employees working in certain roles categorised as specified significant harm functions (Certified Roles) are assessed as fit and proper to carry out their role.
Under the guidance provided by the FCA and PRA, firms should have regard to the following when assessing fitness and propriety:
Honesty, integrity and reputation
Financial soundness
Competence and capability
In order to comply with the requirements of the Certification Regime, certain Citi entities must take reasonable care to ensure that an employee does not perform a Certified Role without first being certified as Fit and Proper. For this reason, you will be assessed for this role against the Fit and Proper requirements, as described above. This assessment will be carried out through extensive interviews, self-disclosures, permitted criminal record checks, reference checks, credit checks and other background checks. If hired for this role, you will also be required to complete an annual declaration regarding your Fitness and Propriety.
By submitting your application, you acknowledge that you have read the information above and that you are applying for a Certified Role. You also agree to Citi carrying out any additional screening required, including permitted criminal record checks, reference checks, credit checks and any other background checks.
---
**Job Family Group:**
Private Client Product Services
---
**Job Family:**
Investment Counselor
---
**Time Type:**
Full time
---
**Most Relevant Skills**
Please see the requirements listed above.
---
**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
---
_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._
_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
Travel Counselor After Hours

Posted 3 days ago
Job Viewed
Job Description
As a Travel Consultant, you'll join our highly skilled remote team, providing outstanding service to our corporate business clients. We're most proud of our warm and inclusive culture, innovation in the travel tech space, internal promotions, and career advancement opportunities. Most of our Traveler Care leadership started in this role, and you can find us in almost every other department at Amex GBT.
**What** **You'll** **Do**
+ Advise and arrange travel for corporate business customers (both individuals and groups)
+ Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional services
+ Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations
+ Use various Global Distribution Systems (GDSs), including Sabre, Apollo, Galileo and Amadeus. Training may be provided
+ Ensure compliance to customers' agreed travel policy, service provider policies, and regulatory requirements
+ Use positive telephone service techniques and act on special customer requests
+ Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels
We look forward to sharing more detailed job functions and key performance indicators during the interview process.
**What** **We're Looking For**
+ Passion for excellence in client service, including proactive anticipation of needs
+ Native GDS expertise (Sabre, Apollo, Amadeus and/or Galileo)
+ Professional communication (written and verbal)
+ Attention to detail
+ Act with integrity, and look after personal traveler information
+ Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation)
+ Resolving customer issues quickly and independently / with supplier
+ Teamwork and openness to feedback
Our Traveler Care team is a 24/7 operation. We have specific colleagues dedicated to the night shift, however, please be flexible and prepared to work afternoon shifts (12-8pm) and weekends.
**Location**
United Kingdom
**The #TeamGBT Experience**
Work and life: Find your happy medium at Amex GBT.
+ **Flexible benefits** are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
+ **Travel perks:** get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
+ **Develop the skills you want** when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
+ **We strive to champion Inclusion** in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
+ And much more!
All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.
Click Here ( for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.
Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement ( .
**What if I don't meet every requirement?** If you're passionate about our mission and believe you'd be a phenomenal addition to our team, don't worry about "checking every box;" please apply anyway. You may be exactly the person we're looking for!
Click Here to Learn More (
Clinical Psychologist/Counselor (London, UK)
Posted 10 days ago
Job Viewed
Job Description
Intellect Care (Counselling/ Psychotherapy) is a collaborative process to guide, explore and/or resolve personal, social, or psychological problems and difficulties.
Counselling is most useful when clients seek tools or techniques to support their mental health. Psychotherapy identifies unhelpful patterns of thinking and behaviours which may limit the client's quality of life or daily activities and equip clients with more helpful and effective ways of thinking, behaving and relating to others. This addresses moderately severe mental health experiences. Intellect Care normally spans up to 50 minutes
Why Join Us?
Become part of a collaborative network of Clinical Psychologists and Counsellors dedicated to expanding access to quality mental health care. At Intellect, you’ll find a supportive community focused on enhancing lives and helping clients overcome personal challenges.
Enjoy competitive compensation, 13th month pay, and comprehensive health insurance, while gaining valuable exposure in the dynamic Trust & Safety (T&S) space. You’ll also benefit from regular team alignments, professional clinical supervision, and the peace of mind of indemnity insurance—all designed to support your growth and well-being as you make a real impact.
What You'll Do
- Provide 1-on-1 telehealth/or onsite mental health support for Intellect’s clients
- Address a range of clinical cases, including depression, anxiety, trauma, schizophrenia, eating disorders, addiction, and more
- Partner with our internal clinical team to improve the platform and client programs
Requirements
- Qualifications: Master's degree in Clinical Psychology, Counselling Psychology, or an equivalent accredited programme
- Experience: A minimum of 3 years of clinical experience and 500 supervised clinical hours (excluding internships and academic placements)
- Expertise: Skilled in Trauma-Informed Therapeutic Approaches
- Trauma-Focused Cognitive Behavioural Therapy (TF-CBT)
- Eye Movement Desensitisation and Reprocessing (EMDR)
- Dialectical Behaviour Therapy (DBT) for trauma survivors
- Somatic Experiencing (SE)
- License: Must hold a valid and active license (BACP, UKCP, HCPC)
- Supervision Requirement: One supervision session every 2 months
- Languages: Proficiency in English and Spanish
- Preferred Background: Prior experience with EAP and/or adult counseling
- Flexibility: Openness to occasional onsite work, if necessary
If you’re ready to make a meaningful impact and be part of a mission-driven team, we’d love to hear from you. Apply today and join us in transforming mental health care!
Mental Health Social Worker
Posted 4 days ago
Job Viewed
Job Description
We are recruiting for a Qualified Social Worker to provide a high quality and effective social work service, which responds to the needs of people with lived experiences with care and support needs, their informal carers and their families in a timely manner and within statutory guidelines. All assessments and support plans will be completed in accordance with the wellbeing principles of the Care Act 2014 and reflects a strengths-based approach.
About the Role
- To carry and manage a caseload as directed.
- To ensure that case records are maintained, and reports produced, in accordance with statutory requirements and departmental and inter-agency policies and procedures.
- To assess the social care needs of individuals and their carers in accordance with the Care Act (2015) using the national eligibility criteria threshold for adults.
- In conjunction with service users and carers, to design support plans based on an individuals assessed eligible needs.
- Utilising the support planning process to negotiate, problem solve and promote input from informal and formal community networks to ensure personal budgets achieve service user outcomes and maximise independent living.
- To provide a direct counselling, advice and support service to enable people to lead ordinary lives, and to provide appropriate support to carers.
Mental Health Social Worker
Posted today
Job Viewed
Job Description
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About the latest Counselor Jobs in United Kingdom !
Mental Health Social Worker
Posted today
Job Viewed
Job Description
We are recruiting for a Qualified Social Worker to provide a high quality and effective social work service, which responds to the needs of people with lived experiences with care and support needs, their informal carers and their families in a timely manner and within statutory guidelines. All assessments and support plans will be completed in accordance with the wellbeing principles of the Care Act 2014 and reflects a strengths-based approach.
About the Role
- To carry and manage a caseload as directed.
- To ensure that case records are maintained, and reports produced, in accordance with statutory requirements and departmental and inter-agency policies and procedures.
- To assess the social care needs of individuals and their carers in accordance with the Care Act (2015) using the national eligibility criteria threshold for adults.
- In conjunction with service users and carers, to design support plans based on an individuals assessed eligible needs.
- Utilising the support planning process to negotiate, problem solve and promote input from informal and formal community networks to ensure personal budgets achieve service user outcomes and maximise independent living.
- To provide a direct counselling, advice and support service to enable people to lead ordinary lives, and to provide appropriate support to carers.
Senior Social Worker - Mental Health
Posted 1 day ago
Job Viewed
Job Description
Responsibilities:
- Conduct comprehensive mental health assessments and risk evaluations.
- Develop, implement, and review person-centered care and support plans.
- Provide therapeutic interventions and counseling services to individuals and families.
- Manage a caseload of complex mental health cases, ensuring timely and effective interventions.
- Liaise with a multidisciplinary team, including psychiatrists, psychologists, GPs, and other community services.
- Advocate for clients' needs and rights, ensuring access to appropriate services and support.
- Maintain accurate and up-to-date case records in compliance with professional standards and data protection regulations.
- Provide supervision and guidance to less experienced social work staff or students, if applicable.
- Stay current with developments in mental health legislation, policy, and best practice.
- Deliver training and support to families and carers as needed.
Qualifications:
- Bachelor's Degree in Social Work (or equivalent qualification) and registration with the relevant professional body (e.g., Social Work England).
- Substantial post-qualifying experience (5+ years) in a mental health social work setting.
- Demonstrated expertise in mental health assessment, risk management, and therapeutic interventions.
- In-depth knowledge of mental health legislation, safeguarding principles, and relevant policies.
- Excellent communication, interpersonal, and empathic listening skills.
- Strong organizational and time-management abilities, with the capacity to work independently.
- Proficiency in using digital tools for remote client engagement and case management.
- Commitment to promoting recovery and social inclusion for individuals with mental health needs.
- Ability to work autonomously and as part of a remote-based team.
- Driving license is not required for this fully remote role.
Senior Social Worker - Mental Health
Posted 2 days ago
Job Viewed
Job Description
Key responsibilities include:
- Conducting comprehensive social care assessments for individuals with complex mental health needs, identifying strengths and risks.
- Developing, implementing, and reviewing person-centred care plans in collaboration with service users, families, and other professionals.
- Providing therapeutic interventions, counselling, and support to service users to promote their well-being and recovery.
- Liaising effectively with multi-disciplinary teams, including psychiatrists, psychologists, nurses, and other healthcare professionals, to ensure integrated care.
- Coordinating and facilitating case conferences and reviews, ensuring effective communication and collaboration among all parties.
- Managing a complex caseload, prioritizing needs and ensuring timely delivery of services.
- Advocating for service users' rights and ensuring their voices are heard in care planning and decision-making.
- Providing support and guidance to families and carers, enabling them to manage challenging situations.
- Maintaining accurate and up-to-date case records in compliance with professional standards and organizational policies.
- Supervising and mentoring junior social workers and support staff, contributing to team development.
The ideal candidate will hold a relevant professional social work qualification (e.g., BA/MA in Social Work) and be registered with the relevant professional body. A minimum of 5 years' post-qualification experience, with a significant focus on mental health services, is required. Proven experience in undertaking complex assessments, care planning, and risk management is essential. Excellent communication, interpersonal, and problem-solving skills are paramount. You must demonstrate a strong understanding of mental health legislation, policies, and best practices. The ability to work effectively both independently and as part of a team, adapting to a hybrid work model, is crucial. If you are a dedicated and skilled social worker committed to improving the lives of individuals with mental health conditions, we invite you to apply.