What Jobs are available for Credit Controllers in the United Kingdom?

JOB TITLE:   Debt Collection Officer 

REPORTS TO TITLE:  Debt Collection Manager

BUSINESS FUNCTION/ SUB-FUNCTION:   Finance

LOCATION: Leeds   

­­ROLE PURPOSE:

The Debt Collection Officer reports to the Debt Collection Manager and is responsible for the timely collection of overdue tuition fees from self-funding students and partner universities. Providing advice and guidance to assist students settle fees and simultaneously delivering a quality student service support. To proactively manage the debtors’ ledger, reducing the number of overdue accounts and maximising payments and minimising debt.

ROLE and RESPONSIBILITIES:

• Chase self-funding students who are behind their payment terms or ensure that agreed payment plan are being paid on time
• Chase students with declined tuition fees, encourage them to self-fund and negotiate a suitable payment plan
• Assist students in resolving their queries by liaising to the Finance Support Team or other GBS teams or departments
• Ensure accurate note keeping and records maintenance in GBS systems in a timely manner
• Upload and update data to the relevant systems where debt penalties are in place
• Follow-up and monitor the payments expected to be received
• Monitor and reconcile payments with partner universities
• Monitor the debtors’ report and escalate any issues of non-payment to the Debt Collection Manager
• Other duties required by the manager

ESSENTIAL SKILLS and EXPERIENCE:

• Experience working in finance operations and AR 
• A high degree of computer literacy (particularly Microsoft Office applications)
• Expert in MS Excel and pivot tables 
• Effective time management and planning 
• Ability to work independently and strong communication skills 
• Excellent written and verbal communication skills
• Strong decision making and problem-solving skills
   

DESIRABLE SKILLS and EXPERIENCE:

• Credit Control experience and working knowledge of recovery guidelines
• Degree level qualification
• HEI finance experience and background

OTHER INFORMATION:

The Debt Collection Officer will also be expected to demonstrate their commitment:

• to GBS values and regulations, including equal opportunities policy. 
• to GBS’s Social, Economic and Environmental responsibilities and minimise environmental impact in the performance of the role and actively contribute to the delivery of GBS’s Environmental Policy. 
• to their Health and Safety responsibilities to ensure their contribution to a safe and secure working environment for staff, students, and other visitors to the campus.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned.

JOB TITLE:   Debt Collection Officer 

REPORTS TO TITLE:  Debt Collection Manager

BUSINESS FUNCTION/ SUB-FUNCTION:   Finance

LOCATION: East London

­­ROLE PURPOSE:

The Debt Collection Officer reports to the Debt Collection Manager and is responsible for the timely collection of overdue tuition fees from self-funding students and partner universities. Providing advice and guidance to assist students settle fees and simultaneously delivering a quality student service support. To proactively manage the debtors’ ledger, reducing the number of overdue accounts and maximising payments and minimising debt.

ROLE and RESPONSIBILITIES:

• Chase self-funding students who are behind their payment terms or ensure that agreed payment plan are being paid on time
• Chase students with declined tuition fees, encourage them to self-fund and negotiate a suitable payment plan
• Assist students in resolving their queries by liaising to the Finance Support Team or other GBS teams or departments
• Ensure accurate note keeping and records maintenance in GBS systems in a timely manner
• Upload and update data to the relevant systems where debt penalties are in place
• Follow-up and monitor the payments expected to be received
• Monitor and reconcile payments with partner universities
• Monitor the debtors’ report and escalate any issues of non-payment to the Debt Collection Manager
• Other duties required by the manager

ESSENTIAL SKILLS and EXPERIENCE:

• Experience working in finance operations and AR 
• A high degree of computer literacy (particularly Microsoft Office applications)
• Expert in MS Excel and pivot tables 
• Effective time management and planning 
• Ability to work independently and strong communication skills 
• Excellent written and verbal communication skills
• Strong decision making and problem-solving skills
   

DESIRABLE SKILLS and EXPERIENCE:

• Credit Control experience and working knowledge of recovery guidelines
• Degree level qualification
• HEI finance experience and background

OTHER INFORMATION:

The Debt Collection Officer will also be expected to demonstrate their commitment:

• to GBS values and regulations, including equal opportunities policy. 
• to GBS’s Social, Economic and Environmental responsibilities and minimise environmental impact in the performance of the role and actively contribute to the delivery of GBS’s Environmental Policy. 
• to their Health and Safety responsibilities to ensure their contribution to a safe and secure working environment for staff, students, and other visitors to the campus.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned.

JOB TITLE:   Debt Collection Officer 

REPORTS TO TITLE:  Debt Collection Manager

BUSINESS FUNCTION/ SUB-FUNCTION:   Finance

LOCATION: East London

­­ROLE PURPOSE:

The Debt Collection Officer reports to the Debt Collection Manager and is responsible for the timely collection of overdue tuition fees from self-funding students and partner universities. Providing advice and guidance to assist students settle fees and simultaneously delivering a quality student service support. To proactively manage the debtors’ ledger, reducing the number of overdue accounts and maximising payments and minimising debt.

ROLE and RESPONSIBILITIES:

• Chase self-funding students who are behind their payment terms or ensure that agreed payment plan are being paid on time
• Chase students with declined tuition fees, encourage them to self-fund and negotiate a suitable payment plan
• Assist students in resolving their queries by liaising to the Finance Support Team or other GBS teams or departments
• Ensure accurate note keeping and records maintenance in GBS systems in a timely manner
• Upload and update data to the relevant systems where debt penalties are in place
• Follow-up and monitor the payments expected to be received
• Monitor and reconcile payments with partner universities
• Monitor the debtors’ report and escalate any issues of non-payment to the Debt Collection Manager
• Other duties required by the manager

ESSENTIAL SKILLS and EXPERIENCE:

• Experience working in finance operations and AR 
• A high degree of computer literacy (particularly Microsoft Office applications)
• Expert in MS Excel and pivot tables 
• Effective time management and planning 
• Ability to work independently and strong communication skills 
• Excellent written and verbal communication skills
• Strong decision making and problem-solving skills
   

DESIRABLE SKILLS and EXPERIENCE:

• Credit Control experience and working knowledge of recovery guidelines
• Degree level qualification
• HEI finance experience and background

OTHER INFORMATION:

The Debt Collection Officer will also be expected to demonstrate their commitment:

• to GBS values and regulations, including equal opportunities policy. 
• to GBS’s Social, Economic and Environmental responsibilities and minimise environmental impact in the performance of the role and actively contribute to the delivery of GBS’s Environmental Policy. 
• to their Health and Safety responsibilities to ensure their contribution to a safe and secure working environment for staff, students, and other visitors to the campus.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned.

JOB TITLE:   Debt Collection Officer 

REPORTS TO TITLE:  Debt Collection Manager

BUSINESS FUNCTION/ SUB-FUNCTION:   Finance

LOCATION: East London

­­ROLE PURPOSE:

The Debt Collection Officer reports to the Debt Collection Manager and is responsible for the timely collection of overdue tuition fees from self-funding students and partner universities. Providing advice and guidance to assist students settle fees and simultaneously delivering a quality student service support. To proactively manage the debtors’ ledger, reducing the number of overdue accounts and maximising payments and minimising debt.

ROLE and RESPONSIBILITIES:

• Chase self-funding students who are behind their payment terms or ensure that agreed payment plan are being paid on time
• Chase students with declined tuition fees, encourage them to self-fund and negotiate a suitable payment plan
• Assist students in resolving their queries by liaising to the Finance Support Team or other GBS teams or departments
• Ensure accurate note keeping and records maintenance in GBS systems in a timely manner
• Upload and update data to the relevant systems where debt penalties are in place
• Follow-up and monitor the payments expected to be received
• Monitor and reconcile payments with partner universities
• Monitor the debtors’ report and escalate any issues of non-payment to the Debt Collection Manager
• Other duties required by the manager

ESSENTIAL SKILLS and EXPERIENCE:

• Experience working in finance operations and AR 
• A high degree of computer literacy (particularly Microsoft Office applications)
• Expert in MS Excel and pivot tables 
• Effective time management and planning 
• Ability to work independently and strong communication skills 
• Excellent written and verbal communication skills
• Strong decision making and problem-solving skills
   

DESIRABLE SKILLS and EXPERIENCE:

• Credit Control experience and working knowledge of recovery guidelines
• Degree level qualification
• HEI finance experience and background

OTHER INFORMATION:

The Debt Collection Officer will also be expected to demonstrate their commitment:

• to GBS values and regulations, including equal opportunities policy. 
• to GBS’s Social, Economic and Environmental responsibilities and minimise environmental impact in the performance of the role and actively contribute to the delivery of GBS’s Environmental Policy. 
• to their Health and Safety responsibilities to ensure their contribution to a safe and secure working environment for staff, students, and other visitors to the campus.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned.

JOB TITLE:   Debt Collection Officer 

REPORTS TO TITLE:  Debt Collection Manager

BUSINESS FUNCTION/ SUB-FUNCTION:   Finance

LOCATION: Leeds   

­­ROLE PURPOSE:

The Debt Collection Officer reports to the Debt Collection Manager and is responsible for the timely collection of overdue tuition fees from self-funding students and partner universities. Providing advice and guidance to assist students settle fees and simultaneously delivering a quality student service support. To proactively manage the debtors’ ledger, reducing the number of overdue accounts and maximising payments and minimising debt.

ROLE and RESPONSIBILITIES:

• Chase self-funding students who are behind their payment terms or ensure that agreed payment plan are being paid on time
• Chase students with declined tuition fees, encourage them to self-fund and negotiate a suitable payment plan
• Assist students in resolving their queries by liaising to the Finance Support Team or other GBS teams or departments
• Ensure accurate note keeping and records maintenance in GBS systems in a timely manner
• Upload and update data to the relevant systems where debt penalties are in place
• Follow-up and monitor the payments expected to be received
• Monitor and reconcile payments with partner universities
• Monitor the debtors’ report and escalate any issues of non-payment to the Debt Collection Manager
• Other duties required by the manager

ESSENTIAL SKILLS and EXPERIENCE:

• Experience working in finance operations and AR 
• A high degree of computer literacy (particularly Microsoft Office applications)
• Expert in MS Excel and pivot tables 
• Effective time management and planning 
• Ability to work independently and strong communication skills 
• Excellent written and verbal communication skills
• Strong decision making and problem-solving skills
   

DESIRABLE SKILLS and EXPERIENCE:

• Credit Control experience and working knowledge of recovery guidelines
• Degree level qualification
• HEI finance experience and background

OTHER INFORMATION:

The Debt Collection Officer will also be expected to demonstrate their commitment:

• to GBS values and regulations, including equal opportunities policy. 
• to GBS’s Social, Economic and Environmental responsibilities and minimise environmental impact in the performance of the role and actively contribute to the delivery of GBS’s Environmental Policy. 
• to their Health and Safety responsibilities to ensure their contribution to a safe and secure working environment for staff, students, and other visitors to the campus.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned.

Finance Officer - Debt Collection

Permanent, Full Time

£25,081 to £27,653 per annum

Location: Chelmsford

Closing Date: Thursday 13th November 2025 at 11.59pm

The role:

The role sits within Income Collection to maximise the income generated for Services in Adult Social Care at Essex County Council, alongside ensuring effective recovery of aged debt. Finance Officers will work with customers to ensure that their invoices for Adult Social Care services are paid promptly with a view to arranging automated future payments including direct debits.

Please note that this is a credit control and not an accountancy focused role. Customer interaction by phone / email is the primary function so good communication skills are essential.

Interview Dates: W/C the 24th November 2025.

This position is an Anywhere Worker role with the expectation the successful worker will attend County Hall, Chelmsford one day per week, in line with the organisations need, with the remaining time allowing for remote working if desired.

The Opportunity

Purchase to Pay (P2P) and Income aims to provide a comprehensive financial transactional and support service, maximising new and innovative technology to provide excellent customer service using a multi skilled workforce.

Finance Officers in Purchase to Pay (P2P) and Income will contribute to the delivery of the business plan for financial transaction processing, by ensuring data or income is accurately maintained and managed within policy and legislation standards. Responding to more complex customer queries and supporting changes in technology to streamline the customer experience.

Educated to Level 3, with knowledge of P2P/Income systems and demonstrable accounts payable, accounts receivable, purchase to pay and e-invoicing experience. The role requires good interpersonal and communication skills to deliver excellent customer service.

Accountabilities

• Provides financial support in relation to the payments and collection of income, to both internal and external customers, contributing towards delivery of the business plan for financial transactions, in support of the wider organisational vision.
• Provides technical support to team members and customers answering more complex queries in a professional manner in accordance with financial procedures. Acts as the subject matter expert for P2P, Assessment and/or Income processes.
• Contribute to the identification and clarification of customer needs, to deliver process and technology changes, which drive efficiency and value for money.
• Contribute to improving financial awareness and capability across the organisation, to promote the culture of empowering budget holders in line with financial regulations.
• Carries out data analysis to produce reports for P2P & Income and external customers, to support the management of organisational performance, maximise income and ensure compliance to Financial Regulations and audit requirements.
• Contributes to service improvement projects/programmes to achieve best practice and organisational efficiency by recommending process improvements and redesign.
• Contributes to maintaining currency on legislation changes and translating these into local policy and procedure, to identify and review potential changes in technology.
• Working collaboratively and flexibly across teams within P2P & Income to deliver a high level of service to all functions.
• Contribute to identifying risks and supporting the resolution, to minimise financial impact and loss to the organisation.
• Specific individual and shared targets and objectives are defined annually within the performance management framework.

The Experience You Will Bring

• Educated to RQF level 3 (A level) including English and Mathematics, or equivalent by experience.
• Commitment to continued personal development within a working environment.
• Knowledge of P2P/Income systems and demonstrable accounts payable, accounts receivable, purchase to pay and e-invoicing experience.
• Good interpersonal and communication skills, both verbal and written
• Aptitude and willingness to work flexibly in multi skilled Operational Teams.
• Level of good competency using Microsoft office packages including, Outlook, Word, and Excel
• Ability to interpret varied information for supporting continuous improvements in service delivery.
• Ability to build effective working relationships with internal and external customers, suppliers, and partners.

JOB TITLE:
Head of Cost Financial Control

SALARY:
£114,810 - £35,070

LOCATION(S):
Edinburgh & Bristol

HOURS:
Full time

WORKING PATTERN:
Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites.

About this opportunity

This exciting leadership role offers the opportunity to lead, build and motivate a team of c.90 finance professionals in the Cost Centre of Excellence. This role provides leadership to the Invoice & Expenses, Cost Journals and Control & Reporting Teams, partnering with cost stakeholder aligned teams and other parts of Finance to deliver a robust control environment.

You'll join us in Group Cost Management (part of Group Cost & Investments), a key function within the Finance community of LBG and end to end cost management. We're c.300 colleagues based across 4 main hubs, with responsibilities including cost planning & forecasting, investment management, cost reporting and cost charging covering c .7bn P&L and bn Investment.

The team has begun a significant Transformation journey, and you will be part of influencing, designing and implementing this over the long term to deliver an improved colleague and customer experience.

Day to day you'll:

• Lead and develop a high-performing and resilient team of c 90 people. Provide oversight, guidance and training support as needed to deliver on the objectives of the team.
• Oversee and lead the day-to-day operations ensuring accuracy, timeliness and compliance with internal SLAs and regulatory requirements
• Responsible for ensuring robust risk and controls management processes, including SOX and RCSA, are embedded within the team, and instil a 'no-surprises' high quality Financial Control environment. This includes appropriate monitoring of compliance and engagement with Internal and External audit teams.
• Ownership of the Oracle cost dashboards, development and access management including prioritisation of the reporting backlog with the Platform
• Coordinate the monthly processes and associated reconciliations and analysis to ensure cost journals and balances are substantiated to appropriate standards
• Own and be accountable in driving resolution of issues at pace, collaborating effectively across internal and external stakeholders to get the best solution for LBG.
• Drive an environment of curiosity, continuous improvement and automation initiatives to enhance efficiency and effectiveness across the team
• Ensure compliance with the relevant consumer codes of practice such as PPP, continually driving better results.
• As a key member of the Leadership team, drive the cultural change to ensure that GC&I is well placed to deliver for now and for the future
• Drive and positively influence key GC&I partners including Platform, Sourcing, Finance Directors, Risk Partners, External auditors and Suppliers

Why Lloyds Banking Group

If you think all banks are the same, you'd be wrong. We're an innovative, fast-changing business that's shaping finance as a force for good. A bank that's empowering its people to innovate, explore possibilities and grow with purpose.

What you'll need

• A qualified accountant with significant PQE preferably in the financial services industry
• Experienced leader with drive, energy and a growth mindset, who leads by example and has led a large team
• Proficient in P2P, AR, reconciliation and controls processes and tools; combined with team leadership experience in this area
• Ability to attract, inspire and lead a successful, diverse professional team actively managing performance to realise potential and retain talent.
• Strategic thinker, with a passion for creating and driving future transformation and continuous improvement within Finance teams
• Strong experience in Risk and Control frameworks, including LBG ORSCA and SOX, and liaising with External Auditors
• Prior experience of leading through system, process or cultural change
• Excellent communicator, able to influence and articulate complex issues at all levels across LBG, building strong diverse working relationships across different parts of the Group

About working for us

Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we're committed to creating an environment in which everyone can thrive, learn and develop.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.

We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme.

We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 30 days' holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

With our breadth, reach and diversity, we provide excellent opportunities for career growth and development. You'll get plenty of support, and you'll be surrounded by people who empower you to take the initiative, form relationships and make it happen. Together we can make a positive difference to our customers, our colleagues and our communities

If you're excited by the thought of becoming part of our team, get in touch
We'd love to hear from you

A superb Head of Financial Reporting and Control role has arisen in a fascinating FMCG brand in West London.

Client Details

Michael Page Finance are delighted to be the exclusive recruitment partner to a market leader within the FMCG sector.

Based in West London the UK region turnover £130m and are part of a multi £billion group. With a brand portfolio of leading products the business is over 200 years old and are synonymous with regional cuisines.

With recent investment the business is looking to expand their UK operations both in the North and in West London to maximise their production and market share.

As part of the growth and following a recent promotion, the business is looking to hire a new Head of Financial Reporting and Control.

Description

• Oversee all aspects of financial reporting, ensuring accuracy and compliance with relevant standards.
• Develop and implement robust financial controls across the organisation.
• Lead the preparation of annual budgets and periodic forecasts.
• Provide strategic insights to support business decision-making in the FMCG sector.
• Manage and mentor a team of finance professionals, fostering a high-performing culture.
• Liaise with external auditors and stakeholders to ensure smooth financial operations.
• Identify and mitigate financial risks within the organisation.
• Drive continuous improvement in accounting and reporting processes.

Profile

A successful Head of Financial Reporting and Control should have:

• A professional accounting qualification (e.g., ACA, ACCA, or CIMA).
• Proven experience in financial reporting and control within a large organisation.
• Strong knowledge of accounting standards and regulations.
• Leadership skills to manage and develop a finance team effectively.
• Experience in the FMCG industry is highly desirable.
• Excellent analytical and problem-solving abilities.
• Strong communication skills to engage with stakeholders at all levels.

Job Offer

• Competitive salary and package
• Permanent position based in London with opportunities for career progression.
• Inclusive and supportive company culture.
• Exposure to strategic decision-making in the FMCG industry.
• Chance to lead a talented team and make a significant impact on the business.

This is an excellent opportunity for a dedicated financial professional to advance their career. If you are ready to take on this London-based leadership role, we encourage you to apply today

Credit Controller!

• Hours Mon - Friday 35 hours
• Excellent holiday
• Opportunity for Hybrid working!

Are you ready to take your career to the next level? We are an international manufacturer committed to quality, sustainability, and innovation in the manufacturing and production industry. Our team is looking for a dynamic and detail-oriented Credit Controller to join us in Parkeston, Essex!

What We Offer:

• A permanent position within a company that is ISCC PLUS & EU certified and holds an Ecovadis Gold rating.
• An opportunity to be part of a vibrant team dedicated to excellence and customer satisfaction.
• A supportive work environment that values your contributions and encourages professional growth.

Your Role:

As a Credit Controller, you will play a vital role in managing our credit control processes and ensuring our accounts receivable are maintained efficiently. You will be the friendly face of our finance team, working closely with clients and colleagues alike.

Key Responsibilities:

• Monitor and manage customer accounts to ensure timely payments.
• Develop strong relationships with clients to facilitate smooth transactions.
• Conduct credit checks and risk assessments for new customers.
• Maintain accurate records and reports of credit control activities.
• Collaborate with sales teams to resolve discrepancies and queries.
• Support the finance team in achieving overall financial goals.

What We're Looking For:

• Proven experience in credit control or accounts receivable.
• Excellent communication and interpersonal skills.
• Strong attention to detail and organisational abilities.
• Proficiency in accounting software and MS Office applications.
• A proactive approach to problem-solving and customer service.

Why You Should Apply:

• Join a company that values sustainability and ethical practises.
• Work in a lively environment where your ideas and input are welcomed.
• Enjoy a competitive salary and benefits package.

If you are enthusiastic about making a difference and want to be part of a reputable company in the manufacturing sector, we'd love to hear from you! Bring your passion for finance and customer relations, and let's achieve great things together.

Ready to embark on this exciting journey?

Don't miss out on the chance to become our next Credit Controller! Apply now and start your adventure with us in Parkeston, Essex. Your future awaits!

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.