75 Crm Analyst jobs in the United Kingdom

DATA ANALYST – CRM & CUSTOMER INSIGHTS

LONDON – HYBRID (2 days in office)

UP TO £46,000

THE COMPANY

A globally recognised retail brand is expanding its data and analytics team in London. The business is investing heavily in data-driven CRM, customer insights, and analytics capabilities, and this role will sit at the heart of that transformation!

THE ROLE

As a Data Analyst, you can expect to be involved in the following:P

• Pulling, analysing, and presenting customer data and insights
• Becoming the SME for CRM journeys, customer segmentation, and campaign performance
• Owning CRM reporting and developing dashboards
• Leveraging Python & SQL to automate BAU reporting and campaign processes
• Spotting signals, trends, and opportunities within the customer base
• Going beyond the numbers to tell a story with data and influence strategy
• Collaborating closely with CRM and data strategy colleagues to shape customer engagement initiatives

YOUR EXPERIENCE

• Strong SQL skills (essential)
• Python (highly desirable, particularly for automation)
• Tableau / DataIQ or similar visualisation tools
• Experience working with large customer databases
• Background in retail or consumer-facing businesses is a plus
• Understanding of CRM analytics fundamentals
• Excellent communication skills – able to translate data into actionable stories for stakeholders

BENEIFTS

• Salary up to £46,000
• Hybrid working: 2 days per week in the West End office
• Work for a globally recognised retail brand with exciting growth in data strategy

HOW TO APPLY

Express your interest by sending your CV to Theo via the apply link on this page

CRM Analyst

Salary: up to £45,000

Location: West London / Hybrid (3 days per week in the office)

Our Client

Our client is one of the most iconic luxury brands in the world, known for crafting unforgettable customer experiences. But behind the scenes, they’re not just about elegance, they’re obsessed with data. With one of the most advanced CRM ecosystems in retail, this is your chance to join a business where customer insight genuinely drives decision-making. You’ll be part of a dynamic, forward-thinking analytics team where innovation is not just welcomed - it’s expected.

The Insights Analyst will…

…play a critical role in shaping how the brand connects with millions of loyal customers. You’ll use data to tell stories, optimise CRM campaigns, and guide commercial strategy across loyalty and personalisation.

This isn’t just crunching numbers - this is end-to-end ownership of analytics projects that influence real-world outcomes. You’ll dive into SQL, explore A/B testing, and decode the impact of marketing across channels. No day is the same, and every insight counts.

Essential Skills

• 1–3 years’ experience in customer, loyalty, or CRM analytics
• Confident using SQL, Excel and translating data into stakeholder-friendly insights
• Familiarity with A/B testing, control groups, and campaign measurement
• Strong commercial instinct and curiosity to uncover what really drives performance
• Clear communicator with a knack for storytelling through data

Benefits

• up to £45,000 salary
• Dedicated weekly time for personal development and upskilling
• A culture that genuinely values data and insight-led decisions
• Hybrid working model with high-impact team collaboration days
• Join a brand that blends heritage with data innovation

This is more than a reporting role. It’s a chance to put your stamp on how a luxury brand thinks about its customers. Submit your CV to explore how your insight can shape iconic campaigns.

At 3Search, we are committed to promoting equality of opportunity for all employees and job applicants.

CRM Analyst

Salary: up to £45,000

Location: West London / Hybrid (3 days per week in the office)

Our Client

Our client is one of the most iconic luxury brands in the world, known for crafting unforgettable customer experiences. But behind the scenes, they’re not just about elegance, they’re obsessed with data. With one of the most advanced CRM ecosystems in retail, this is your chance to join a business where customer insight genuinely drives decision-making. You’ll be part of a dynamic, forward-thinking analytics team where innovation is not just welcomed - it’s expected.

The Insights Analyst will…

…play a critical role in shaping how the brand connects with millions of loyal customers. You’ll use data to tell stories, optimise CRM campaigns, and guide commercial strategy across loyalty and personalisation.

This isn’t just crunching numbers - this is end-to-end ownership of analytics projects that influence real-world outcomes. You’ll dive into SQL, explore A/B testing, and decode the impact of marketing across channels. No day is the same, and every insight counts.

Essential Skills

• 1–3 years’ experience in customer, loyalty, or CRM analytics
• Confident using SQL, Excel and translating data into stakeholder-friendly insights
• Familiarity with A/B testing, control groups, and campaign measurement
• Strong commercial instinct and curiosity to uncover what really drives performance
• Clear communicator with a knack for storytelling through data

Benefits

• up to £45,000 salary
• Dedicated weekly time for personal development and upskilling
• A culture that genuinely values data and insight-led decisions
• Hybrid working model with high-impact team collaboration days
• Join a brand that blends heritage with data innovation

This is more than a reporting role. It’s a chance to put your stamp on how a luxury brand thinks about its customers. Submit your CV to explore how your insight can shape iconic campaigns.

At 3Search, we are committed to promoting equality of opportunity for all employees and job applicants.

Are you a data-driven CRM expert ready to make a real impact in a purpose-led business that puts pets and their people first?

Join our passionate CRM team at Pets at Home as aSenior CRM Analyst on afixed term contract to cover maternity leave. In this pivotal role, youll partner with marketing to deliver smart, insight-led campaigns that drive customer engagement and maximise Return on Investment.

Thi.

Fancy being the top dog of digital transformation? We’re on the lookout for a Dynamics 365 superstar to lead the way in transforming how we work.

We care about wagging tails and working tools, and that’s where you come in. As the Dynamics 365 CRM Analyst you’ll be the vital link between our operational teams and tech capabilities, analysing and reporting on key data, sniffing out opportunities for improvement and ensuring systems run smoother than a freshly groomed pup. So, if you are an analytical Dynamics 365 whizz with a background managing data and can develop reports using Power BI to report back, this is the role for you.  

Role: Dynamics 365 CRM Product Analyst AKA Dynamics CRM Solutions Analyst, Dynamics 365 Analyst, Dynamics 365 Systems Analyst, Power BI, BI Analyst etc.

Salary: £40k - £45k base salary plus awesome benefits!

Location: Head office is Oxfordshire; however, we are happy for you to work remotely or in a Hybrid capacity if you are local enough to get to the office regularly.

If you like what you see and are keen to apply, CLICK APPLY and send through a copy of your CV for immediate consideration.

Fancy being the top dog of digital transformation? We’re on the lookout for a Dynamics 365 superstar to lead the way in transforming how we work.

We care about wagging tails and working tools, and that’s where you come in. As the Dynamics 365 CRM Analyst you’ll be the vital link between our operational teams and tech capabilities, analysing and reporting on key data, sniffing out opportunities for improvement and ensuring systems run smoother than a freshly groomed pup. So, if you are an analytical Dynamics 365 whizz with a background managing data and can develop reports using Power BI to report back, this is the role for you.  

Role: Dynamics 365 CRM Product Analyst AKA Dynamics CRM Solutions Analyst, Dynamics 365 Analyst, Dynamics 365 Systems Analyst, Power BI, BI Analyst etc.

Salary: £40k - £45k base salary plus awesome benefits!

Location: Head office is Oxfordshire; however, we are happy for you to work remotely or in a Hybrid capacity if you are local enough to get to the office regularly.

If you like what you see and are keen to apply, CLICK APPLY and send through a copy of your CV for immediate consideration.

CRM DATA ANALYST

HYBRID – LONDON – 2 DAYS A WEEK

SALARY UP TO £46,000

Please note, this company is unable to offer sponsorship, and you must be a UK resident to apply

THE COMPANY

This global premium lifestyle brand is renowned for its iconic fashion, homeware, and fragrance collections. With a long-standing reputation for timeless style and quality craftsmanship, the business continues to innovate across retail, e-commerce, and digital engagement. Data sits at the heart of its customer strategy, and the CRM team plays a pivotal role in driving customer acquisition, retention, and engagement.

THE ROLE

As a CRM Data Analyst, you’ll join the Customer Experience (CX) team and support the CRM and analytics function. You’ll be responsible for pulling, analysing, and presenting customer data to influence decision-making and drive more effective campaigns. With a focus on storytelling through data, you’ll help shape the CRM strategy, improve customer segmentation, and support the growth of acquisition and engagement initiatives.

Your responsibilities will include:

• Supporting the CRM team with analysis, reporting, and campaign performance insights.
• Designing customer segments and helping optimise targeting strategies.
• Pulling, cleaning, and interpreting customer data to create actionable insights.
• Building and maintaining data pipelines to support CRM campaigns.
• Creating dashboards and visualisations to communicate performance to stakeholders.
• Partnering with data, CRM, and wider CX teams to deliver scalable, data-led solutions.

REQUIREMENTS

Must-Have:

• Strong SQL skills, with experience in creating tables, joins, and pipelines.
• Experience working with visualisation tools (Tableau, DataIQ, or similar).
• Commercial understanding of CRM performance metrics.
• Excellent communication skills with the ability to tell a story through data.
• Experience working in retail or CRM-heavy environments.

Nice-to-Have:

• Python for data manipulation and analysis.
• Experience with ESP platforms (e.g., Zeta or similar).
• Knowledge of data architecture and infrastructure in CRM contexts.

WHY WORK HERE?

• Join a globally recognised brand with a rich heritage and modern customer-first vision.
• Play a key role in shaping CRM strategy and driving data-led marketing.
• Hybrid working model with strong work-life balance.
• Be part of a skilled, collaborative CX and data team where your insights have direct impact.

CRM DATA ANALYST

HYBRID – LONDON – 2 DAYS A WEEK

SALARY UP TO £46,000

Please note, this company is unable to offer sponsorship, and you must be a UK resident to apply

THE COMPANY

This global premium lifestyle brand is renowned for its iconic fashion, homeware, and fragrance collections. With a long-standing reputation for timeless style and quality craftsmanship, the business continues to innovate across retail, e-commerce, and digital engagement. Data sits at the heart of its customer strategy, and the CRM team plays a pivotal role in driving customer acquisition, retention, and engagement.

THE ROLE

As a CRM Data Analyst, you’ll join the Customer Experience (CX) team and support the CRM and analytics function. You’ll be responsible for pulling, analysing, and presenting customer data to influence decision-making and drive more effective campaigns. With a focus on storytelling through data, you’ll help shape the CRM strategy, improve customer segmentation, and support the growth of acquisition and engagement initiatives.

Your responsibilities will include:

• Supporting the CRM team with analysis, reporting, and campaign performance insights.
• Designing customer segments and helping optimise targeting strategies.
• Pulling, cleaning, and interpreting customer data to create actionable insights.
• Building and maintaining data pipelines to support CRM campaigns.
• Creating dashboards and visualisations to communicate performance to stakeholders.
• Partnering with data, CRM, and wider CX teams to deliver scalable, data-led solutions.

REQUIREMENTS

Must-Have:

• Strong SQL skills, with experience in creating tables, joins, and pipelines.
• Experience working with visualisation tools (Tableau, DataIQ, or similar).
• Commercial understanding of CRM performance metrics.
• Excellent communication skills with the ability to tell a story through data.
• Experience working in retail or CRM-heavy environments.

Nice-to-Have:

• Python for data manipulation and analysis.
• Experience with ESP platforms (e.g., Zeta or similar).
• Knowledge of data architecture and infrastructure in CRM contexts.

WHY WORK HERE?

• Join a globally recognised brand with a rich heritage and modern customer-first vision.
• Play a key role in shaping CRM strategy and driving data-led marketing.
• Hybrid working model with strong work-life balance.
• Be part of a skilled, collaborative CX and data team where your insights have direct impact.