56 Crm Architect jobs in the United Kingdom

BRAND NEW CRM SOLUTIONS ARCHITECT OPPORTUNITY IN CHESTER - HYBRID WORKING

• Salary up to 70,000 p/a plus great benefits
• Work with cutting-edge CRM technologies and complex integration project
• We're looking for true CRM experience with Salesforce, Hubspot and others, working in a client facing position
• Hybrid working - 2 days in the office
• 4 day working week

ABOUT THE CLIENT:

Our client is a fast-growing digital transformation consultancy, trusted by mid-market and enterprise businesses to lead some of the most complex CRM and commercial change programmes in the UK. They specialise in replacing fragmented, legacy systems with scalable, integrated platforms that deliver operational clarity and real commercial outcomes.

As they expand to support increasingly technical projects, they're now looking for a Solutions Architect to lead the design and architecture of integrated systems across CRM and broader technology stacks.

A GLIMPSE AT THE BENEFITS / CULTURE:

• Private medical plans and dedicated wellbeing services
• Hybrid working model (2 days in office) with flexible hours
• Class-leading parental benefits for maternity, paternity, and adoption
• Ongoing learning and development opportunities
• Inclusive and energised culture with regular socials and annual away days

SOLUTIONS ARCHITECT ROLE:

As a Solutions Architect, you'll be responsible for shaping the technical architecture of client solutions post-sale, leading discovery sessions, mapping systems and data flows, and ensuring designs are scalable, robust, and aligned with commercial goals.

You'll also contribute to pre-sales scoping for complex engagements, working closely with delivery and consulting teams to ensure clarity, feasibility, and long-term success. This is a consultative, client-facing role - perfect for someone who excels at translating ambiguity into actionable technical plans.

KEY SKILLS / EXPERIENCE:

• Proven experience in a Solutions Architect or equivalent role
• Strong background in post-sale system design and integration architecture
• Experience with CRM platforms (HubSpot, Salesforce, etc.), ERP, or operational systems
• Expertise in data modelling, APIs, middleware orchestration, and integration governance
• Skilled in producing technical artefacts using Lucidchart, Miro, Draw.io, etc.
• Strong communication and stakeholder engagement skills
• Commercially aware, delivery-conscious, and structured in approach

TO BE CONSIDERED:

Please either apply by clicking online or emailing (url removed). For further information please contact via (phone number removed) / (phone number removed). By applying for this role, you give express consent for us to process & submit (subject to required skills) your application to our client in conjunction with this vacancy only.

KEY SKILLS:

Solutions Architect / System Integration / CRM Replatforming / API Design / Data Modelling / HubSpot / SaaS / Change Management / Hybrid Working / Chester

BRAND NEW CRM SOLUTIONS ARCHITECT OPPORTUNITY IN CHESTER - HYBRID WORKING

• Salary up to £70,000 p/a plus great benefits
• Work with cutting-edge CRM technologies and complex integration project
• We're looking for true CRM experience with Salesforce, Hubspot and others, working in a client facing position
• Hybrid working - 2 days in the office
• 4 day working week

ABOUT THE CLIENT:

Our client is a fast-growing .

CRM Manager

Location: Sheffield (Hybrid, 2-3 days per week)

Salary: Up to £55,000

The Company We’re partnered with a fast-growing fintech scale-up focused on making essential services more accessible through innovative payment solutions. Operating across the UK and Europe, they’re transforming how consumers manage unexpected costs. As they expand, they’re investing in CRM to drive customer retention and engagement.

The Role This is a standalone CRM Manager position suited to an ambitious Senior CRM Executive ready to step up. You’ll be the most senior CRM hire in the business, owning and building out lifecycle marketing activity across both B2C and B2B audiences. The role reports into senior leadership and offers significant autonomy and visibility from day one.

Key Responsibilities

• Develop and own CRM strategy and execution across email, SMS, push, and in-app.
• Build and optimise automated customer journeys using Braze and Hubspot.
• Plan and execute lifecycle campaigns to drive customer retention and increase LTV.
• Collaborate with stakeholders across Marketing, Product, and Data.
• Lead A/B testing, reporting, and optimisation of CRM activity.
• Identify and implement segmentation strategies for personalised communications.
• Represent CRM across the business, influencing product and marketing decisions.

Skills & Experience Essential:

• 2-3 years experience in CRM or lifecycle marketing.
• Strong understanding of marketing automation, CRM KPIs, segmentation, and A/B testing.
• Hands-on experience with CRM tools such as Braze and/or Hubspot.
• Background in B2C marketing; B2B experience a plus.
• Confident working cross-functionally with commercial and technical teams.
• Comfortable in a fast-paced scale-up environment.

Desirable:

• Experience working as the sole CRM professional or in a small CRM team.
• Exposure to customer journey mapping and performance analysis.
• Interest in fintech, automotive, or consumer tech sectors.

Benefits

• Up to £55,000 base salary
• Hybrid working (2-3 days/week in Sheffield office)
• Opportunity to own CRM strategy and build from scratch
• Fast-growing scale-up with real ownership and visibility
• Collaborative and ambitious team culture

How to Apply Interested? Send your CV to Mohammed Buhariwala at Harnham via the Apply link on this page.

Keywords CRM Manager, Lifecycle Marketing, Marketing Automation, Braze, Hubspot, Retention, Customer Journey, Email Marketing, B2C Marketing, Fintech, Sheffield Jobs, CRM Strategy

This position is posted by Jobgether on behalf of ServiceNow. We are currently looking for a Solution Architect - CRM in United Kingdom.

This role offers an exciting opportunity to shape and deliver innovative CRM solutions that maximize customer success and adoption. The Solution Architect will combine technical expertise, architectural vision, and deep CRM knowledge to advise and support clients across complex implementations. You will engage with stakeholders, mentor teams, and provide guidance on best practices while influencing solution design and driving business value. This hands-on position requires collaboration across technical, product, and customer-facing teams, providing high-impact solutions in a dynamic, globally connected environment.

·    Provide hands-on architectural guidance and CRM solution design to meet customer business needs.

·    Analyze customer requirements, processes, and system integrations, recommending strategies and solutions.

·    Engage with clients to ensure successful adoption, renewals, and value realization of CRM systems.

·    Mentor and support field resources on implementation methodology, configuration, and best practices.

·    Collaborate with product management and development teams to enhance CRM capabilities.

·    Influence stakeholders through thought leadership, providing options with pros, cons, and risks.

·    Stay current on industry trends, competitive solutions, and emerging technologies, including AI integration.

·    Contribute to sales campaigns by sharing best practices, implementation strategies, and lessons learned.

Requirements

·    10+ years of experience in customer-facing implementation, delivery, or consulting roles such as Solution Architect or Technical Consultant.

·    10+ years of experience in the CRM technology industry.

·    Deep expertise in Customer Relationship Management systems; ServiceNow CSA and CRM certification preferred.

·    Proven ability to design and configure complex CRM solutions, including hands-on architectural and coding experience.

·    Strong analytical and data-driven approach to drive customer engagement and business outcomes.

·    Excellent verbal and written communication, presentation, and facilitation skills.

·    Experience with AI integration in work processes, automation, or problem-solving is highly desirable.

·    Ability to mentor and influence teams, managing complex stakeholder relationships.

·    Willingness to travel up to 25% annually.

·    Right to work in the United Kingdom.

Benefits

·    Competitive salary with performance-based incentives.

·    Flexible and remote-friendly work environment.

·    Opportunities for professional growth and technical skill development.

·    Exposure to innovative CRM and AI technologies.

·    Collaborative, inclusive, and globally connected team culture.

·    Access to training, certifications, and mentorship programs.

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly.

My client is a global FX business who is seeking a strong client facing - Relationship Manager to join them on a permanent basis.

The relationship Manager will join the EMEA team and play a crucial role in expanding the client's product reach and revenue. The successful candidate will focus on growing business with both established and fledgling clients while driving client relationship management.

WHJS1_UKTJ

 Overview

CRM L E A D 

The CRM Lead is the organiser, problem-solver, and data lead who keeps our growth activity running efficiently. You’ll make sure our CRM is accurate, our reports are clear, and our team has everything it needs to focus on developing relationships and winning work. 

From validating leads and preparing performance reports to coordinating meetings and keeping our processes sharp, this role is all about making sure no opportunity is lost through inefficiency or missed detail. It’s perfect for someone who thrives on structure, is confident with data, and takes pride in keeping things moving behind the scenes.

Key Responsibilities 

Lead and Data Management: 

Keep CRM (HubSpot) in excellent order - complete management of our pipeline and working closely with the Business Development Manager to control individual team data. Add and validate new leads against agreed criteria, liaising with external lead sources including networkers and agents. 

Monitor lead status and progress, ensuring timely follow-up and closure in line with weekly and monthly targets. 

Remove or update duplicate, incomplete, or stale data to maintain system integrity. Research cold leads to help generate new opportunities for the pipeline. 

Act as the team’s go-to person and troubleshooter for all things HubSpot. 

Team Support & Administration: 

Coordinate monthly BD commissions, working with finance and the team to ensure accuracy. Send marketing credentials and updates to prospects as needed. 

Arrange internal meetings and keep relevant calendars up to date. 

Take notes during team meetings and ensure agreed actions are followed up. 

Maintain BD files and shared folders so documents are easy to find and up to date. Provide administrative support to BD and Marketing Directors for campaigns and ad hoc projects. Reporting and Insight: 

Working closely with the Business Intelligence Director, to produce reports and gain valuable insights in order to make data-driven decisions against KPIs. 

Prepare briefing packs and notes for Project Directors attending high-value prospect meetings. Maintain internal dashboards and refine existing reporting frameworks to increase visibility and provide better insight for decision-making. 

Communication and Stakeholder Coordination: 

Manage communication across multiple channels (email, Teams, WhatsApp, phone, and text) with clarity and professionalism. 

Liaise confidently with internal stakeholders, senior leadership, and external teams. Build and maintain rapport with lead contributors, acting as a key point of contact for coordination. 

Behaviours 

Exceptional attention to detail – Essential for managing accurate CRM data, preparing reports, and coordinating team communications. 

Excellent time management – To meet reporting deadlines, manage lead follow-ups, and support team operations efficiently. 

Proactive Communication and interpersonal skills – For managing multiple channels and engaging confidently with stakeholders and senior leadership. 

Comfortable navigating between different communication platforms and coordinating information flow. 

Adaptability – Important for handling shifting priorities, troubleshooting HubSpot issues, and managing ad hoc tasks.

Our Values 

Humble - Being humble means putting ego aside, staying open to learning, and helping others grow. Approach every situation with openness, curiosity, and a willingness to learn. 

Prioritise collaboration over personal recognition and celebrate team wins. 

Offer support and mentorship to others, recognising that success is shared. 

Actively seek feedback and use it to grow continuously. 

Hungry - Being hungry means staying self-motivated, driven to go above and beyond, and always looking for ways to contribute and grow. 

Proactively look for ways to add value and exceed expectations in your role. 

Maintain a strong work ethic and an internal drive to achieve excellence. 

Actively seek opportunities to improve processes, solve problems, and contribute to team and business success. Embrace challenges and take initiative to expand your role and impact. 

Smart - Being smart means having emotional intelligence, making good business decisions, listening actively, and communicating with empathy and good judgment 

Make thoughtful, well-informed decisions that benefit the team and the business. Listen actively and communicate with clarity and respect. 

Show empathy and awareness in interactions by understanding the impact of your words and actions, while navigating group dynamics with professionalism and tact. 

Build strong relationships through thoughtful collaboration and effective communication. 

Barchester are recruiting a Customer Relationship Manager to join our prestigious care home team. We are looking for a professional sales professional who will support this home to increase occupancy. This is your opportunity to work alongside an exceptional management team to ensure the success of a first-class care home. You will deliver a full range of sales and marketing approaches to drive sales including handling enquiries, developing the digital profile of the home and networking with the local community.

Barchester are an industry-leading care provider, holding some of the best quality ratings of any large care home provider in the UK, with a clear focus on providing our residents with exceptional quality care.

REWARDS PACKAGE:
Attritive salary, alongside a competitive commission structure
Access to a range of retail and leisure discounts
Access to a range of wellbeing support and Best Doctors Service
Opportunity to develop within a hugely supportive team

RESPONSIBILITIES:
Managing enquiries to improve the conversion rates and achieve occupancy targets
Excellent communication skills.
Networking within the local community to raise the profile of the home and generate enquiries
Supporting local and wider marketing activities togenerate enquiries,drive conversion rates and increase occupancy
Identifying opportunities to improve sales and marketing performance

NEED TO HAVE:
Have proven sales and marketing experience preferably in healthcare but not essential
Have the ability to analyse data on Salesforce or similar CRM application
Be self-motivated and target driven
Have interpersonal and professional qualities
Confident user of Microsoft Office (Excel/Powerpoint)
Full UK driving licence.

NEED TO DO:
Represent Barchester and our state of the art home in a friendly and professional manner.
Responsible for all sales activity for the home.
Talking to potential new residents over the phone, and providing informative and welcoming tours of the home.
Engage with residents and relatives to understand their experience and requirements.
Respond to sales enquiries.
Actively generate leads and identify local marketing opportunities.
Maintain a contacts database.

Barchester are dedicated to ensuring that our team are respected and their contribution valued. If you are looking to develop a career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be.