9 Crm Architect jobs in the United Kingdom

CRM SOLUTIONS ARCHITECT
UP TO £95,000 + BENEFITS
HYBRID - North West London

If you're an experienced Solutions Architect with strong CRM expertise and a passion for large-scale digital transformation, this is a fantastic opportunity to shape the future of enterprise technology for a nationally recognised organisation in the sporting sector.

This organisation is embarking on a major digital transformation programme designed to modernise systems, improve data capability, and enhance customer engagement. You'll join during a pivotal stage in their journey, leading the replacement of a core CRM platform and helping to deliver enterprise-wide improvements in customer insight and marketing effectiveness.

As a Solutions Architect, you'll define and oversee the architecture for CRM, Customer Data Platform (CDP), and marketing technology systems-ensuring scalable, integrated, and future-proof solutions.

Key responsibilities include:

• Lead solution design and architecture for CRM, CDP, and marketing technology platforms

• Oversee the replacement of the existing CRM system and data migration to Microsoft Dynamics

• Support the rollout of a new Customer Data Platform (CDP) for segmentation and analytics

• Translate business needs into robust, scalable solutions

• Align designs with the Enterprise Architecture strategy and long-term technology roadmap
  
  

A successful Solutions Architect will bring:

• 5-10 years' experience in Solutions Architecture

• Strong expertise in Microsoft Dynamics CRM

• Proven ability to engage effectively with business and non-technical stakeholders

• Experience working with external implementation partners

Nice to have:

• Knowledge of Customer Data Platforms (CDP)

• Experience with marketing automation tools (e.g., Emarsys or similar)

• Background in large-scale digital transformation projects
  
  

You'll receive a salary of up to £95,000 , depending on experience, plus a comprehensive benefits package.

Please register your interest by sending your CV to Molly Bird via the apply link on this page.

Welcome to Huble

Who are Tyk, and what do we do?
The Tyk API Management platform is helping to drive the connected world and power new products and services. We’re changing the way that organisations connect any number of their systems and services. Whether internal, external, public or highly encrypted systems, Tyk helps businesses drive value across the retail, finance, telecoms, healthcare, or media industries (to name just a few!) 

If you’ve banked online, used an app to check the news, or perhaps even driven a connected car, API’s, and by extension, Tyk, make that possible. Founded in 2015 with offices in London - UK, London - Ontario, Atlanta and Singapore, we have many thousands of users of our B2B platform across the globe. Brands using Tyk range from Lotte, Bell, T Mobile, to RBS, Capital One and Vinci. We have a varied user base hailing from every continent – even Antarctica.

Our Mission

Tyk is on a mission to connect every system in the world. We’ve started by building an API Management platform.

Total flexibility, default remote, radical responsibility

We offer unlimited paid holidays and remote working from anywhere in the world , for everyone, Why? Tyk was founded on the principle of offering flexibility and autonomy to our employees, we believe this allows our employees to achieve their best results. It also means we can build the best possible team, location and working hours are no barrier. 

If this sounds like an environment that you believe could work for you then read on to find out more.

Requirements

The role:

Tyk is actively seeking an accomplished and dynamic Director of Solution Architecture to lead and inspire our team of Solution Architects. As a key player in our EMEA Commercial Team, you will drive team development, foster a customer-centric culture, and achieve strategic goals. If you are a seasoned professional with a proven track record in technical leadership, customer engagement, and team management, we want to hear from you!

Here’s what you’ll be getting up to:

As the Director of Solution Architecture for our EMEA team you will:

• Manage and lead Solution Architects, overseeing their technical development
• Lead the development and execution of skill and personal development plans for the Solution Architecture Team.
• Ensure the proficiency of Solutions Architect specialists in effectively engaging with clients and prospects.
• Identify and nurture region-specific skills to comprehensively cover the entire technical stack.
• Provide training and equip Presales, Customer, and Channel Solution Architects for their respective roles.
• Develop assets, artifacts, and processes to elevate the team's operational standards.
• Review high-value customer engagements and execute success plans
• Enable Solution Architects to deliver a best-in-class customer experience.
• Cultivate and promote a proactive customer experience culture within the team.
• Serve as a regional point of escalation for technical support, providing guidance in high-value customer situations.
• Share team successes, aligning them with goals, targets, and expectations.
• Contribute to Tyk's market visibility through asset creation and active participation in events.
• Conduct stakeholder meetings to represent the customer and design shared processes
• Maintain accurate KPIs and OKRs
• Collaborate with the VP of Sales to set individual and team goals, regional revenue, and customer KPIs.
• Establish and drive OKRs for the regional Solution Architecture team.
• Collaborate with the VP of Sales to meet regional revenue targets
• Standardise processes and assets in collaboration with other Directors of Solution Architecture.
• Advocate for best practices and effectively communicate complex technical requirements to internal teams.
• Support other teams through constructive feedback, challenge, and knowledge sharing.
• Contribute to business projects, GTM processes, and future growth plans.
• Engage directly with engineers and users to inform product and company vision.

Here’s what we’re looking for:

• Extensive expertise within solution architecture, cloud-native principles, and internet foundations.
• Solid experience as a people manager, developing high-performing teams.
• Background in solution architecture and knowledge of software development practices.
• Proficiency in Linux, scripting, internet technologies, and databases.
• Strong understanding of DevOps, deployment practices, and relevant technologies.
• Comprehensive experience in backend engineering or solution architecture for complex systems.
• Familiarity with K8s, EC2, AKS, Docker, GoLang, gRPC, GraphQL, SSL/TLS, Caching, Redis, Mongo, CI/CD.
• Proven experience defining, managing, and enabling successful proof of concepts.
• Advantageous: experience in Go, C, or C++ and domain expertise in API Management.

Benefits

Here’s why you should join us:

• Everyone has unlimited paid holidays. 
• We have total flexibility in hours, as we believe creativity flows better when our people are given freedom to decide when they are most productive. Everyone is unique after all.
• Employee share scheme
• Generous maternity and paternity leave
• Volunteering Days
• Company retreats
• Employee Wellbeing platform

We all share the same vision - we value authenticity, respect, responsibility, independence, honesty, diversity and inclusion and most importantly treating others how you wish to be treated. We look for like-minded people who bring their personalities to work everyday, strive to achieve their personal goals and who are willing to challenge the way we do things, why? - to make what we do even better!

Our values tell the story of Tyk - here’s how:

• It’s ok to screw up! 

We’ve found that it’s often the ‘stupid’ or unexpected ideas that turn out to be the successful ones - so try it, at least we can say we have!

• The only stupid idea, is the untested one! 

It’s in our DNA - starting a business with founders 12 hours apart, giving our gateway away for free - sure, we did that, and we’d do it again!

• Trust starts with you - make it count! 

Trust is a two-way street - instil it from day one!

• Assume best intent! 

We have each other’s back - we’re all on the same team. Think before you speak or act. 

• Make things better! 

Always try to leave things better than when you found them - change is constant, inevitable and embraced! Be that change we want to see.

What’s it like to work here! check it out:

Tyk is an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

You can see more about us here

Ardanis is seeking a highly experienced Senior Dynamics 365 CE Solution Architect / CRM Consultant to lead a technical discovery and proposal engagement. The role focuses on assessing a complex, heavily customised D365 CE environment, including architecture, integrations, data model, automation processes, and DevOps pipelines. The engagement will produce a comprehensive technical assessment, actionable short-term stabilisation measures, and a roadmap for simplification, optimisation, and long-term sustainability, potentially leading to a larger-scale transformation project.

• Evaluate the current Dynamics 365 CE architecture, customizations, entity model, and configuration.
• Identify sources of complexity, performance bottlenecks, and fragility.
• Recommend strategies to simplify the architecture, reduce technical debt, and leverage D365 out-of-the-box capabilities.
• Analyse existing integrations, including Dataverse OData APIs, Outbound Event Messages, and Enterprise Service Bus (ESB).
• Review data flows, data reconciliation challenges, and environment promotion processes.
• Propose robust data governance and integration patterns, supporting scalability and real-time operations.
• Assess current Azure DevOps pipelines, multi-environment deployment practices (Sandbox, Development, Test, UAT, Production).
• Identify inefficiencies in release management and promotion of test/production data.
• Recommend automation improvements to enhance deployment reliability and reduce manual steps.
• Review the existing managed service framework, identifying constraints in agility, accountability, and value delivery.
• Recommend future support models: hybrid, self-service, or optimised managed service.
• Produce a concise but detailed findings and recommendations report.
• Provide a short-term stabilisation plan to reduce operational risk.
• Define medium-term architecture simplification and process optimisation roadmap.
• Deliver options for future operating and service models, including indicative costs, benefits, and resource requirements.
• Prepare a proposal for next-phase implementation, highlighting scope, technical approach, and risk mitigation strategies.

Requirements

• Senior-level expertise in Dynamics 365 Customer Engagement (Sales Enterprise module)
• Strong experience with integration technologies: Dataverse APIs, ESB messaging, web services, and external system connectors.
• Deep knowledge of Azure DevOps, CI/CD pipelines, and multi-environment deployment strategies.
• Proven experience in CRM architecture rationalisation, simplification, and modernisation initiatives.
• Experience assessing managed service models, including governance, SLAs, and support optimisation.
• Advanced problem-solving, technical consulting, and stakeholder communication skills.
• Ability to translate complex technical findings into actionable business recommendations.
• Strong understanding of data modelling, reconciliation, and automation in enterprise CRM contexts.
• Comfortable operating in a fast-paced discovery phase with tight deadlines (2–3 weeks).
• Proactive, independent, and able to drive alignment across internal and external teams.

This role is ideal for a highly technical Senior CRM Architect / Dynamics 365 CE Specialist who thrives in complex, heavily customised environments, can rapidly identify opportunities for optimisation, and deliver a strategic, actionable, and technically robust roadmap within a short-term discovery window.

Benefits

We’re a consultancy that values expertise, autonomy, and collaboration. You’ll be surrounded by experienced professionals who care about the quality of their work and the impact it has on clients. We offer flexibility, challenging projects, and the chance to influence how we architect and deliver modern Microsoft solutions across Europe.