285 Crm Consultant jobs in the United Kingdom

Ardanis is seeking a highly experienced Senior Dynamics 365 CE Solution Architect / CRM Consultant to lead a technical discovery and proposal engagement. The role focuses on assessing a complex, heavily customised D365 CE environment, including architecture, integrations, data model, automation processes, and DevOps pipelines. The engagement will produce a comprehensive technical assessment, actionable short-term stabilisation measures, and a roadmap for simplification, optimisation, and long-term sustainability, potentially leading to a larger-scale transformation project.

• Evaluate the current Dynamics 365 CE architecture, customizations, entity model, and configuration.
• Identify sources of complexity, performance bottlenecks, and fragility.
• Recommend strategies to simplify the architecture, reduce technical debt, and leverage D365 out-of-the-box capabilities.
• Analyse existing integrations, including Dataverse OData APIs, Outbound Event Messages, and Enterprise Service Bus (ESB).
• Review data flows, data reconciliation challenges, and environment promotion processes.
• Propose robust data governance and integration patterns, supporting scalability and real-time operations.
• Assess current Azure DevOps pipelines, multi-environment deployment practices (Sandbox, Development, Test, UAT, Production).
• Identify inefficiencies in release management and promotion of test/production data.
• Recommend automation improvements to enhance deployment reliability and reduce manual steps.
• Review the existing managed service framework, identifying constraints in agility, accountability, and value delivery.
• Recommend future support models: hybrid, self-service, or optimised managed service.
• Produce a concise but detailed findings and recommendations report.
• Provide a short-term stabilisation plan to reduce operational risk.
• Define medium-term architecture simplification and process optimisation roadmap.
• Deliver options for future operating and service models, including indicative costs, benefits, and resource requirements.
• Prepare a proposal for next-phase implementation, highlighting scope, technical approach, and risk mitigation strategies.

Requirements

• Senior-level expertise in Dynamics 365 Customer Engagement (Sales Enterprise module)
• Strong experience with integration technologies: Dataverse APIs, ESB messaging, web services, and external system connectors.
• Deep knowledge of Azure DevOps, CI/CD pipelines, and multi-environment deployment strategies.
• Proven experience in CRM architecture rationalisation, simplification, and modernisation initiatives.
• Experience assessing managed service models, including governance, SLAs, and support optimisation.
• Advanced problem-solving, technical consulting, and stakeholder communication skills.
• Ability to translate complex technical findings into actionable business recommendations.
• Strong understanding of data modelling, reconciliation, and automation in enterprise CRM contexts.
• Comfortable operating in a fast-paced discovery phase with tight deadlines (2–3 weeks).
• Proactive, independent, and able to drive alignment across internal and external teams.

This role is ideal for a highly technical Senior CRM Architect / Dynamics 365 CE Specialist who thrives in complex, heavily customised environments, can rapidly identify opportunities for optimisation, and deliver a strategic, actionable, and technically robust roadmap within a short-term discovery window.

Benefits

We’re a consultancy that values expertise, autonomy, and collaboration. You’ll be surrounded by experienced professionals who care about the quality of their work and the impact it has on clients. We offer flexibility, challenging projects, and the chance to influence how we architect and deliver modern Microsoft solutions across Europe.

Die CEYOND Group ist ein dynamisches Unternehmen, das sich ganz der digitalen Zukunft verschrieben hat - getreu unseres Claims „beyond digital“. Das CEYOND-Leistungsportfolio erstreckt sich über die drei Kernbereiche Digitales Marketing, CRM und IT. Unsere Kunden schätzen uns, weil wir sie nicht nur in strategischen Fragestellungen optimal beraten, sondern auch bei der operativen Umsetzung erfolgreich begleiten.

Dein Profil:

Was wir bieten:

Bereit für eine spannende Reise in die digitale Zukunft?

Dann freuen wir uns auf deine aussagekräftige Bewerbung unter Bei CEYOND erwartet dich ein inspirierendes Arbeitsumfeld mit flachen Hierarchien, kurzen Entscheidungswegen und einem humanen Wachstumsplan. Wir bieten dir die Chance, aktiv am Ausbau unseres Unternehmens mitzuwirken und Großes zu erreichen!

• Dynamics 365 CRM expertise - proven experience supporting and administering D365 CRM, including case management, workflows, reporting, and security roles
• Power Platform knowledge - hands-on experience with Power Automate, Power Apps, and Dataverse.
• Microsoft 365 integrations - familiarity with Outlook, Teams, and SharePoint to enhance collaboration.
• Problem-solving & troubleshooting - strong analytical skills to identify, diagnose, and resolve issues effectively
• Documentation & communication - ability to produce clear user guides, troubleshooting resources, and communicate with clients professionally across multiple channels.
• Data security & compliance - understanding of role-based access and safeguarding client data.
• Service mindset - organised, detail-focused, and committed to delivering high-quality client support.
  

Job Type : Part-time (10–20 hours/week, potential to scale to full-time)

Location : Remote (Must overlap with some UK business hours)

At Huzzle, we connect high-performing professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle.

Our client is a UK-based, fully remote, forward-thinking no-code consultancy helping fast-growing businesses streamline operations through automation, AI, and system design. Specializing in tools like Zapier, Pipedrive, and SmartSuite, they work with scale-ups and enterprise teams to deliver people-first automation and digital enablement solutions. The team is dynamic, international, and passionate about pushing the boundaries of the no-code and AI revolution.

We’re hiring a Pipedrive CRM & Automation Consultant to work directly with clients to design, implement, and optimise CRM systems and automation workflows. You’ll work with Pipedrive, Zapier, and related tools to help clients transform how they manage sales processes and customer journeys. This is a client-facing, hands-on consulting role ideal for someone with a technical mindset and a passion for system design and scalable automation.

• CRM Architecture & Optimisation : Configure, customise, and improve client CRM setups, primarily in Pipedrive.
• Automation Design & Delivery : Build reliable workflows using Zapier, Make, and other no-code tools.
• Sales Process Consulting : Guide clients on pipeline management, lead tracking, activity logging, and sales ops best practices.
• System Integration : Connect CRMs with external tools via APIs, webhooks, or integration platforms.
• Documentation & Reporting : Create process documentation, automation blueprints, and training materials.
• Training & Enablement : Deliver training sessions to clients and ensure long-term user adoption.
• Customer Success : Maintain excellent client communication and proactively address questions or issues.

Our Hiring Process:

1. Submit Your Application
2. Video Interview (15 min max)
3. Final Face-to-Face Interview
4. Successful candidates are admitted to our community, gaining access to exclusive opportunities.
5. We match you with a client for a final interview

Please note: by applying and completing our interview process, you’ll be considered for this and all future global opportunities that match your skills - no need to apply multiple times!

Requirements

• 3+ years of experience in consulting, operations, or sales tech roles using Pipedrive and Zapier
• Deep familiarity with CRM configuration, workflow automation, and sales pipeline management
• Excellent communication skills in English, especially for client-facing interactions
• Prior experience working with B2B SMEs, preferably in operations, RevOps, or sales consulting
• Proven ability to build scalable, robust automation across platforms
• Strong attention to detail, accountability, and delivery orientation
• Confident in running client training sessions and translating technical processes to non-technical users
• Reliable internet connection and ability to work during some UK business hours

• Experience with HubSpot , ActiveCampaign , or other CRMs
• Familiarity with SmartSuite , ClickUp , Airtable , or Make
• Understanding of lead gen platforms like Apollo, Dripify, or Clay
• API/webhook knowledge and ability to follow technical documentation
• Experience using Zapier’s AI tools or building no-code AI Agents
• Process mapping, project management, or business analysis skills
• Passion for generative AI, AI automation, and operational tech strategy

Benefits

Automotive Dealership DMS/CRM Consultant – Global Automotive Software & Technology Leader

• £28,000 - £2,000 basic salary
• 0,000 bonus
• Company car
• Flexible benefits package

*Remote working across the UK, accessible to Birmingham office*

About The Business:

This technology powerhouse is at the front and centre of the Automotive market. For years, their solutions have underpinned the way motor dealers and manufacturers conduct business. From sales & marketing, through to workshops, finance and aftersales, their software plays a significant part in every process.

The automotive world is changing.

The digital transformation in the market is gathering real pace and the way consumers buy cars is changing. Fact.

Automotive retailers are investing considerably to enable their business to keep pace. This innovative, solution led business is perfectly placed to support them on their journey.

About The Opportunity:

You will be in an enviable position and part of this exciting new UK drive for the business, but benefit from the knowledge gained from this user intuitive products success that’s spanned over 25 years, together with the financial stability of its global investors.

With a broad and comprehensive induction programme you will be given some of the very best product training together with industry leading training/coaching methodology.

• You will work with some of the largest and most recognised brands in the automotive retail sector.
• Be instrumental from implementation to ‘Go Live’ and be an integral part of the DMS run out project.
• You will coach, train and develop the Aftersales or Accounts teams within the retail dealerships on the new DMS platform ready for ‘Go Live’.
• Support the aftersales dealer team and be the ‘product guru’ throughout the project.

About You:

You will come from either an automotive retail sales or aftersales dealer background with experience of working with retail dealership DMS platforms or work for a DMS provider and have a comprehensive understanding of the dealer/OEM environment.

You will work in an incredibly autonomous and responsible role which will involve working away from home in various parts of the UK.

• Previous DMS understanding is essential.
• Previous training/coaching experience an advantage.
• Excellent organisation and planning skills, with outstanding attention to detail.
• A proven background in improvement and problem-solving activities/projects.

Job Title: D365 CRM Support Consultant

Location: Hybrid South-East (UK) - based office / Remote flexibility)

Salary: Up to £40,000 per annum

Are you a technically capable and service-driven Dynamics 365 CRM professional looking for your next challenge? This is an excellent opportunity to join a growing Microsoft partner supporting a range of UK and international clients across multiple industries.

The Role:

You will be responsible for delivering outstanding Dynamics 365 CRM support to clients, working on a busy service desk to troubleshoot and resolve cases efficiently, while ensuring high standards of service.

Key Responsibilities:

• Manage case logging, tracking, and resolution within D365 CRM
• Build and maintain automated workflows and escalation processes
• Create dashboards and reports to track performance and SLA adherence
• Deliver omnichannel support via email, phone, and chat
• Maintain system security using role-based access controls
• Integrate D365 CRM with M365 tools (Outlook, SharePoint, Teams)
• Produce clear documentation including training materials and troubleshooting guides

Essential Skills & Experience:

• Strong knowledge of Microsoft Dynamics 365 CRM, particularly case management and workflows
• Hands-on experience with Power Platform (Power Automate, Power Apps, Dataverse)
• Familiarity with Microsoft 365 integration and collaboration tools
• Proven troubleshooting and analytical capabilities
• Excellent communication and documentation skills
• Understanding of data protection, role-based access, and compliance

Desirable Skills:

• Exposure to D365 modules such as Sales, Field Service, or Customer Service
• Experience with Power BI, data migration, or SQL queries
• Service desk experience in a technical environment
• Microsoft certifications in D365 or Power Platform (preferred but not essential)

Benefits Include:

• Competitive salary up to £40k
• 24 days holiday rising to 30 with service
• Flexible hybrid working model
• Opportunity for professional development and certification support

If you’re detail-oriented, service-focused, and passionate about supporting Dynamics solutions, this is a great opportunity to work with a dedicated team in a fast-growing technology environment.