4,008 Crm Engineer jobs in the United Kingdom
CRM Engineer - Salesforce
Posted 3 days ago
Job Viewed
Job Description
Genuine innovation. Visionary solutions. Surprising results.
Salesforce CRM Engineer
£52,000 - £58,000 plus benefits
Reports to: Lead CRM Engineer
Grade: P2
Directorate : Chief Operating Office
Contract : Contract type
Hours: Full time 35 hours per week
Location : Stratford, London . Office-based with high flexibility (1-2 days per week in the office)
Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.
Closing date: 16 November 2025, 23:55
This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. If you require more time to apply as part of a reasonable adjustment, please contact as soon as possible.
Recruitment process: 1 stage competency interview
At Cancer Research UK, we exist to beat cancer.
We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone who wants to develop their skills, someone like you.
As a CRM Engineer at Cancer Research UK (CRUK) you will play an essential role in our migration from Sieble to Salesforce by helping to deliver specific packages of development for our Salesforce platform within one of our Technology product teams while running our CRM platform in production, in collaboration with the CRM support team.
Collaborating with other Engineers, Sieble Application Administrators, Product Managers, Testers, Agile Coaches, Architects, support engineers, end users, and Business Analysts you will adopt and ensure best practices while looking for new and improved approaches to technical challenges. You must be able to communicate with less technical colleagues from the wider charity in a language they can understand to help them convert business challenges into technical solutions.
A key part of the role is to keep the Salesforce system operational by managing administrative changes from both the development teams and support functions. This will involve maintaining and onboarding user profiles as the platform grows (we currently have 70 users, are onboarding 100 this quarter, and up to 500 in the first half of next year). You will also work to continually improve the accessibility, availability, performance, and security of our Salesforce products and environments.
What will I be doing?
- Working independently or in collaboration with Solution Architects to support solutions in line with the CRM Engineering strategy
- Collaborating with Product Managers, Service Designers, UX Designers, Business Analysts, and operational teams/support to identify user needs, discuss capabilities and iteratively design solutions
- Contributing to the CRM Engineering capability team to identify and share good practices; develop standards, patterns, automation & tools; and reduce technical debt and operational risks
- Developing the CRM platform ensuring clean, readable, and properly tested code based on tried and tested design patterns while running the platform in production with the CRM support team
- Building applications on our Salesforce platform which includes data model design, custom UIs, custom logic, inbound and outbound integration logic
- Working with Infrastructure teams to request appropriate infrastructure builds for production and non-production in support of the required CRM technical architecture.
- Work with infrastructure teams to request appropriate infrastructure builds for production and non-production in support of the required technical architecture
- Tracking license usage across all application environments.
- Liaising with less technical colleagues from the wider charity in a language they can understand to help them convert business challenges into technical solutions
- Managing administrative tasks on CRM platforms (including deployment of code, configuration, user admin such as onboarding and maintanence etc).
What are you looking for?
- Salesforce Administration Certified (Admin 201)
- Ability to manage administrative tasks on Salesforce (including deployment of code, configuration, and user admin)
- Built applications on Salesforce including data model design, custom UIs, custom logic, inbound and outbound integration logic
- Ran critical services in production and designing highly-available, scalable, and secure solutions
- Ability to cope with continual change and contribute constructively to improvement cycles
- Awareness of integration technologies (e.g. Informatica, MS SSIS, Weblogic, and associated transport protocols- such as JMS, web services in an administrative capacity)
Our organisation values are designed to guide all that we do.
Bold: Act with ambition, courage and determination
Credible: Act with rigour and professionalism
Human: Act to have a positive impact on people
Together: Act inclusively and collaboratively
We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.
If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you.
What will I gain?
We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.
You can explore our benefits by visiting our careers web page.
How do I apply?
We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history section of the online application form for us to be able to assess you quickly, fairly, and objectively.
For more information about working with us please visit our website or contact us.
For more updates on our work and careers, follow us on: LinkedIn, Facebook, Instagram, X and YouTube.
Lead CRM Engineer (Salesforce)
Posted 3 days ago
Job Viewed
Job Description
Genuine innovation. Visionary solutions. Surprising results.
Lead CRM Engineer - Salesforce
£74,000 - £79,000 plus benefits
Reports to: Head of Engineering
Grade: P3
Directorate : Chief Operating Office
Contract : Permanent
Hours: Full time 35 hours per week
Location : Stratford, London . Office-based with high flexibility (1-2 days per week in the office)
Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.
Closing date: 16 November 2025, 23:55
This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. If you require more time to apply as part of a reasonable adjustment, please contact as soon as possible.
Recruitment process: 2 stage interview process which will involve competency and technical assessment.
At Cancer Research UK, we exist to beat cancer.
We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone who wants to develop their skills, someone like you.
The Lead CRM Engineer is responsible for taking a leading role in the CRM engineering capability team to identify and share good practice, develop standards, patterns, automation & tools, reduce technical debt and operational risks.
In addition the Lead CRM Engineer should design and develop enhancements to our CRM platform, supporting the delivery of our CRM Engineering strategy; apply specialist knowledge to identify improvements.
What will I be doing?
- Lead in all aspects of the software development life cycle e.g., requirements, analysis, design, implementation, testing and documentation
- Apply Lean and Agile principles to develop high quality code that has minimal bugs, adheres to CRUK standards and is highly supportable
- Work either independently or in collaboration with Solution Architects to design new solutions in line with the CRM Engineering strategy
- Start the development of new products from scratch, leading on all the technical decisions this entails
- Work in collaboration with Product Managers, Service Designers, UX Designers, Business Analysts etc to identify user needs, discuss capabilities and iteratively design solutions
- Take a leading role in the CRM engineering capability team to identify and share good practice, develop standards, patterns, automation & tools, and reduce technical debt and operational risks
- Design and develop enhancements to our CRM platform, supporting the delivery of our CRM Engineering strategy; applying specialist knowledge to identify improvements
- Apply Site Reliability Engineering principles to track and improve the availability, performance, and security of CRM products. Support the resolution of incidents impacting our products.
- Responsible for release management and line management of 2-5 CRM engineers, coaching them to develop their skills, behaviours and develop their careers.
What are you looking for?
Essential:
- Ability to write clean, readable, and properly tested code based on tried and tested design patterns.
- Experience building applications on our existing CRM platform (Siebel) and/or future CRM (Salesforce), including data model design, custom UIs, custom logic, inbound and outbound integration logic
- Experience running critical services in production and designing highly available, scalable, and secure solutions
- Acted as a Senior or Lead within an Engineering team, starting the development of new features from scratch, defining the overall solutions, and reviewing more junior engineers' work.'
Desirable:
- Understands business problems and able to translate them into solution designs using creativity and pragmatism.
- Knowledge of modern software development methods (SCRUM, Kanban) and approaches (test-driven development, behaviour driven development, continuous integration, continuous delivery)
- Can communicate complex information and concepts to technical and business colleagues, influencing others effectively
- Worked in a complex technical environment with multiple types of business operations and conflicting priorities
- Able to cope with continual change and contribute constructively to improvement cycles
Our organisation values are designed to guide all that we do.
Bold: Act with ambition, courage and determination
Credible: Act with rigour and professionalism
Human: Act to have a positive impact on people
Together: Act inclusively and collaboratively
We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.
If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you.
What will I gain?
We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.
You can explore our benefits by visiting our careers web page.
How do I apply?
We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history section of the online application form for us to be able to assess you quickly, fairly, and objectively.
Additional information
For more information about working with us please visit our website or contact us.
For more updates on our work and careers, follow us on: LinkedIn, Facebook, Instagram, X and YouTube.
Technician – System Integration
Posted 8 days ago
Job Viewed
Job Description
Join our dynamic team and help bring cutting-edge 360Golf systems to life! We're looking for a hands-on, detail-driven Technician to assemble, configure, and test our immersive golf technology systems with precision and efficiency.
What You’ll Do
- Set up and build system components, racks, signage, and cabling in a clean, organised workspace.
- Install and configure software, hardware, and network services including Windows, Android apps, DHCP, DNS, and more.
- Create remote support channels and configure client-specific settings like UI skins, LED presets, and booking system behaviours.
- Test systems thoroughly, resolve issues, and submit quality reports.
- Install optional features like Unity games, Brightsigns, and dual-language modes.
- Collaborate with project leads for internal testing and handover, and prepare systems for shipping.
- Support goods-in inspections and warranty repairs as needed.
About You
- A fast learner with a flexible skillset and a proactive, “can do” attitude.
- Meticulous, self-organising, and highly productive.
- Able to work independently and propose process improvements.
- Understands client value and cost control, and contributes to efficiency gains.
- This is a fantastic opportunity to be part of a forward-thinking team delivering high-impact tech experiences. If you're ready to roll up your sleeves and make a difference, we’d love to hear from you.
System Integration Engineer UNB046
Posted 8 days ago
Job Viewed
Job Description
Who are we?
We hire those that seek to innovate across people, process and technology. Join our global workforce, visualise the future and strive for success. Our engineering campus and corporate offices in the UK and US are optimal environments for ideas and innovation to flourish.
ALL.SPACE, has developed a smart terminal, capable of linking with all satellites, all networks, in all orbits, all at once. Our ground-breaking software-defined service enablement platform integrates intelligent routing, edge computing and on-demand services to deliver unprecedented network resilience and application performance. Our terminal designs operate as fully electronic beam steering systems. Our IP has applications across a wide range of market sectors including aeronautical, land mobile, maritime, and 5G. It provides broadband, multi-beam, two-way communications with dynamic tracking of geostationary and non-geostationary satellites or terrestrial nodes.
We are looking for world class talent to join our high-performing team working on cutting edge technology in the satellite communications industry. We stand by our company values; INTEGRITY, INNOVATION & EXECUTION EXCELLENCE – giving you the opportunity to build your career in an environment where we encourage crisp decision-making, challenging the status-quo, championing your beliefs and ideas, sharing successes (and learning from failures) and working collaboratively with your fellow team members.
ALL.SPACE is committed to practicing and promoting diversity, inclusion and equality in the workplace. We aim to lead by example by making satellite communications a more inviting and accessible industry for all.
Visit to learn more.
The System Integration Engineer is responsible for testing and validating that new Terminal features meet specification and that the ALL.SPACE satellite Terminal operates and performs according to the specified requirements. Testing is performed at the low-level in close collaboration with the hardware and software teams and at the high-level, e.g. testing user interfaces (web and REST API) and over the air satellite communications.
- Understand the system requirements and functionality, via the requirements, operator manual and other information.
- Create Test Plans and specify any external equipment and facilities required for successful completion of Test campaigns.
- Create Test scripts (Python, MATLAB, etc.) to automate the control of the Terminal and any associated test equipment (e.g. modems, signal generators, spectrum analysers, etc…).
- Create scripts for data collection, post-processing and analysis.
- Capture, document and publish test results to demonstrate system validation.
- Capture and document any results needed for regulatory, compliance or certification purposes.
- Capture, document and track the progress of any issues sighted during testing.
- Where appropriate, automate the execution of system tests for efficient regression testing.
- Support Service Delivery, for instance during demonstrations of new features and in the training of support staff.
- Reproduce issues reported by customers in the field.
- Provide testing results that inform the release management of new software, hardware or firmware releases.
Requirements
- Candidate must hold a degree in an Electrical Engineering (or related) subject.
- Previous experience in SATCOM or terrestrial mobile communications is a plus.
- Experience in writing & debugging MATLAB, Python and/or C++.
- Expertise in test management, including planning, specifying, running and gathering evidence of test results.
- Strong interpersonal, written, and verbal communication skills; ability to work well in a diverse environment, good cross-functional communication skills.
- Team-player, can-do attitude, and ability to work well in a group environment, while still contributing on an individual basis.
- High level of self-motivation enjoys being challenged and learning new skills.
- Ability to work in a dynamic, fast-paced environment with changing needs and requirements; ability to meet tough goals under high pressure and manage your time effectively.
- Knowledge of antenna aspects, particularly the RF (ideally at Ku and/or Ka Band), Digital and signal affecting components.
- Knowledge of satellite communications, constellations, modems, and related technologies
- Familiarity with RF, Digital, Software, Hardware, Mechanical and Thermal concerns.
Benefits
- Stock Options
- Contributory Pension Scheme 3% standard
- 25 days Annual Leave + Public Holidays
- Cycle-to-Work Scheme
- Car Scheme (Salary Sacrifice)
- Free On-Site Gym
- Employee Assistance Programs
- Discounts Platform
Lead System Integration Engineer
Posted 18 days ago
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Job Description
The Role:
As a Systems Integration Lead Engineer at Bridges, you will deliver high-quality control and automation solutions for the water industry while helping to strengthen the long-term capability of the Systems Integration (SI) team. Alongside your technical work, you will play a guiding role within the team — supporting colleagues, sharing knowledge, and mentoring junior engineers and graduates. This role is about leading by example, enabling others to grow, and ensuring Bridges continues to deliver sustainable and trusted SI solutions.
Key Responsibilities:
Technical Delivery:
- Lead the design, development, testing, and commissioning of PLC, SCADA, and automation systems across the full project lifecycle.
- Produce and manage documentation including control philosophies, URS, FDS, IO schedules, and commissioning plans in line with Bridges and client standards.
- Apply structured design assurance processes to ensure consistency, compliance, and reliability of solutions.
Collaboration & Integration
- Work closely with design, panel build, and delivery teams to ensure seamless integration of control systems within wider EICA projects.
- Liaise with clients, suppliers, and delivery partners to ensure technical requirements are fully understood and met.
- Support and strengthen Bridges’ reputation as a trusted Systems Integrator within major frameworks.
Mentoring & Development
- Act as a role model within the SI team, demonstrating technical excellence and collaborative behaviours
- Mentor and support junior engineers, graduates, and apprentices through guidance, feedback, and shared project work.
- Contribute to the Bridges SI team’s culture of collaboration, continuous learning, and knowledge sharing by embedding mentoring and development into everyday delivery.
Continuous Improvement
- Contribute to the development of standardised templates, tools, and approaches to improve quality and efficiency.
- Engage in vendor certification programmes (e.g. Schneider, Rockwell, Siemens) to demonstrate team competence and align with framework requirements.
- Identify opportunities for innovation, simplification, and long-term maintainability in control system design.
At Bridges we are more than Engineers.
We are listed on the Sunday Times Top 100 Places to Work 2024.
As a team we shape and support engineering and construction for our clients who in turn touch the daily lives of millions of people across the UK. We have a large diverse team of talented Safe & Happy People, combining their strengths and ambition to bring innovation and evolution which ensures Sustainability for all stakeholders.
Across our key sectors – Water, Power, Energy and Aggregates, and supported through our regional office network supported by our manufacturing hub located in the heart of Somerset which forms part of our 60,000ft head office complex – we deliver diverse and interesting projects and programmes throughout UK infrastructure.
Our projects range in value from £5k to £5m, taking the role of Principal Contractor and Principal Designer on various schemes, and supporting our valued Tier 1 contractor clients in a subcontractor and off-site manufacturing capacity.
Requirements
Essential Skills:
- Strong knowledge of industrial control systems, including SCADA, PLCs, telemetry, and instrumentation.
- Proficiency in systems engineering principles such as requirements management and system architecture design.
- Practical experience in developing, configuring, and testing control system software.
- Ability to manage project timelines, prioritise tasks, and manage risks to ensure successful delivery.
- Excellent communication skills, with the ability to explain complex technical information clearly to both technical and non-technical audiences
- Commitment to mentoring and knowledge sharing, supporting the Bridges SI team’s collaborative and development culture.
- Team-focused approach with the right attitude and aptitude to support Bridges’ values of Safe People, Happy People, Sustainable Business.
Desirable Skills:
- Knowledge of WIMES and other relevant industry standards.
- Experience in water or wastewater treatment processes and associated control systems.
- Understanding of telemetry protocols and data integration methods.
- Degree in Electrical Engineering, Control Systems, Automation, or a related discipline — whilst not essential, this would support formal recognition of competence.
- Familiarity with vendor certification programmes (e.g. Schneider, Rockwell, Siemens) and willingness to engage in structured training to build formal competence
Benefits
BENEFITS OF WORKING FOR BRIDGES
RoSPA Gold Medal winner, Bridges - is an excellent company to work for and a great place to develop your career. Our goal is to exceed the very highest standards and ensure our people work in a culture of health, safety and well-being.
We are currently holders of the Armed Forces Covenant Gold Award, which reinforces our commitment to supporting the armed forces community.
We are a family-run business with a friendly and welcoming culture, and we are dedicated to helping our employees learn, develop, and achieve success - along with us and throughout their careers.
Bridges also offers an excellent benefits package:
- Competitive salaries
- Company car/car allowance
- Health cash plan with Healthshield
- Standard Life Pension Scheme - 5% company contribution
- Life Assurance Scheme
- Employee Discount Scheme
- Bike 2 Work scheme
- Training and development opportunities
- Employee referral scheme - £1,000 f you successfully introduce someone
- Employee recognition schemes
- Enhanced Maternity and Paternity pay
When you join us, you’ll be part of our exciting journey.
Wherever your journey begins with us, through mutual engagement, we’ll make sure you are supported and invested in. We believe in ‘team bridges’ and leadership at all levels with our guiding principles: Safe People, Happy People, Sustainable Business.
Come and be part of our team!
Bridges is an equal-opportunity employer and is committed to ensuring equality and diversity within the workplace
Exterior Lighting Electronics Developer / System Integration Engineer
Posted 5 days ago
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Job Description
Position Title: Exterior Lighting Electronics Developer / System Integration Engineer
Duration: Contract Hybrid 3 days per week on site
Location: Crewe, Cheshire
I am currently recruiting on behalf of a premium client who are looking for a Lighting Electronics Developer to join their team based in Crewe,Cheshire.
*Applicants MUST have proof of immediate, on-going and valid eligibility to work full time in the UK and travel within the EU.*
About the Person
- The successful colleague will be in an engineering role looking to utilise their skills in a different capacity.
- You will need previous experience in automotive lighting electronics / system integration, will be able to work autonomously and be flexible for extensive travel for Group partner projects.
- You will ideally have a degree in automotive electronics, electrical engineering, physics, or equivalent experience.
- You will ideally have experience of vehicle communications/architecture network (e.g. CAN, LIN, Flexray) and diagnostic tools (e.g. IDEX, ODIS) or very similar technologies.
- German language skills would be advantageous.
You will demonstrate:
- Previous experience as an Automotive Lighting Electronics / System Integration engineering experience
- Good communication skills to be used across R and D and Group partners
- Ability to work independently with autonomy
- Flexibility to travel extensively to Germany
- Full driving license is essential
About the role
- We are seeking a Lighting Electronics Developer / System Integration Engineer to join Electrical.
- Reporting to the Functional Manager - Lighting, the role is responsible for delivering series and prototype Automotive Lighting electronics / software solutions for the Clients' projects, to quality standards, on time and within budget.
- Directly working with and for with the Lighting Function Owners.
- Working closely with Group Counterparts to develop Lighting functions, systems and architecture to enable best in class Exterior lighting solutions.
Key duties include:
- Delivery includes definition & Development of Electrical system SW & functional requirements based on vehicle specifications, developing the interfaces to other electrical systems to support the integration of the Lighting systems for all Client vehicles.
- Development with Group counterparts, necessary input and output information of light software components to develop customer functions, develop and understand behaviour of standard light functions (in the VW group), e.g. low beam, high beam, turn indicator, brake light.
- Managing software releases in accordance with calibration maturity and build timing.
- Coordinate and execute validation testing utilising both vehicles and Hardware rigs.
- Support key business customers such as Production Planning, Certification and Aftersales; assist with problem solving and resolving vehicle concerns, management of suppliers, liaison with VW Group colleagues
- Responsible for carrying out feasibility and concept study activities within the team.
- Project planning.
- Understanding of FuSi requirements and implementation
About the Function
- The position is working within the Exterior and Interior Lighting Team, the team goal and tasks are to create and develop for the future world class lighting systems and products.
- The team works cross functionally across the whole business, including Production, Project, Design, Manufacturing, Quality, EK, Electrical Engineering, Group.
Why work through Contechs?
Contechs is a leading Automotive, Design, Engineering, Technology and Innovation Recruitment Consultancy. Founded in 1997, with an inhouse Contractor Care Team to support all external employees, acts as an employment agency for permanent and contract recruitment.
How to Apply
If you're interested in applying for this position, submit your application and one of our recruiters will be in touch.
If you know anyone that is suitable for the role, please visit the below page where we offer up to £600 referral fee:
CRM Technical Lead Engineer
Posted 22 days ago
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Job Description
Role Title: CRM Technical Lead Engineer
Work mode: Hybrid (To work from office in Holborn (UK) 2-3 days per week in office)
Contract duration: 3-6 months (will be renewed depending on performance)
Location: Holborn (UK)
JOB DETAILS:
Minimum number of relevant years of experience: 8 - 12 years of experience in CRM technologies listed below.
Technical Skills:
Microsoft Dynamics 365 development
Power Platform (Power Apps, Power Automate, Power BI, Power Pages)
Azure Functions, Azure Logic Apps, Azure Service Bus
C# .NET, JavaScript,
Dataverse, CDS, FetchXML, OData
DevOps tools: Azure DevOps, CI/CD pipelines
API integration (REST/SOAP), Custom Connectors
CRM modules: Sales, Marketing, Customer Service, Field Service
Mandatory:
• MS Dynamics 365
• Azure functions
• Azure devops
• Plugins
• Dataverse
• SQL
• C#
• Data Customizations
• Web API
• CRM Workflows
• Power Automate
Good to have
• Javascript
• Power Apps
Detailed description:
Advanced Dynamics 365 Development:
Expert in developing complex plugins, custom workflow activities, and JavaScript web resources.
Proficient in extending Dynamics 365 using Power Platform components (Power Apps, Power Automate, Power Pages).
Deep understanding of Dataverse and its advanced capabilities.
Customization & Configuration:
Advanced configuration of model-driven apps, business rules, cloud flows, and other UI customizations.
Integration & API Management:
Architect and implement integrations with ERP systems (e.g., SAP, Oracle), BI platforms, and third-party applications using REST/SOAP APIs, Azure Logic Apps, Azure functions and Service Bus.
Experience with Azure API Management and custom connectors.
Security & Compliance:
Design and implement enterprise-grade security models including field-level security, access teams, hierarchical security, and conditional access policies.
Ensure compliance with data governance and regulatory standards (GDPR, HIPAA, etc.).
DevOps & CI/CD:
Lead CRM DevOps strategy using Azure DevOps, and CI/CD pipelines for automated deployments.
Implement ALM (Application Lifecycle Management) practices for CRM solutions.
Performance Optimization & Monitoring:
Conduct performance tuning, diagnostics.
Optimize data models, queries, and workflows for high-volume environments.
Leadership & Mentoring:
Mentor junior developers and guide cross-functional teams.
Drive code reviews, technical workshops, and CRM best practices.
Solution Architecture & Design:
Collaborate with enterprise architects and business stakeholders to align CRM strategy with organizational goals.
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Customer Relationship Management Executive
Posted today
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Job Description
Our client are a fast growth Manchester business.
As a CRM Executive, you will help enhance customer communications. Reporting to the CRM Manager, you’ll support CRM system setup and maintenance, ensuring marketing efforts are data-driven and fully integrated.
If you're ambitious, analytical, and passionate about CRM and digital marketing, this could be the role for you.
Your Key Responsibilities
- Triggered Communications: Review and improve the setup of automated communications across all brands.
- Performance Monitoring: Track CRM campaigns, ensuring accuracy and effectiveness.
- Data Analysis: Collaborate with the Analytics team to gain insights beyond basic metrics, linking data to customer segmentation.
- Lifecycle Programs: Develop and implement email programs aimed at maximising customer retention and reducing churn.
- Promotional Campaigns: Manage the end-to-end process of promotional emails, from planning and creation to testing, deployment, and analysis.
- CRM Campaigns: Oversee CRM initiatives and establish relevant campaigns for our White Label brands.
- Customer Journey Optimisation: Map and enhance customer journeys, identifying churn points and implementing improvements.
- Cross-Functional Collaboration: Work closely with IT, Customer Service, and Marketing teams to ensure cohesive and effective communication strategies.
What we’re looking for
- Experience: Ideally 1+ years in a CRM or email marketing role with campaign management and data analysis experience.
- Technical Skills: Proficiency with email marketing platforms; knowledge of HTML and cross-device email testing is a plus.
- Analytical Mindset: Strong numerical and analytical skills, with the ability to derive actionable insights from data.
- Communication: Excellent verbal and written communication skills, capable of articulating complex information clearly.
- Organisation: Ability to manage multiple projects, prioritise tasks, and meet tight deadlines.
- Team Player: Collaborative attitude with strong interpersonal skills, fostering positive relationships across departments.
- Attention to Detail: Meticulous and methodical approach to work.
- Proactivity: Self-starter with a passion for innovation and continuous improvement in the CRM space.
What you’ll gain
- Professional Growth: Gain hands-on experience in CRM strategy and develop your career within a dynamic company.
- Meaningful Impact: Play a key role in shaping the customer engagement approach of a market-leading organisation.
- Innovative Environment: Thrive in a forward-thinking workplace that encourages creativity and experimentation.
- Supportive Team: Join a collaborative team committed to excellence and continuous development.
Excellent package on offer.
Customer Relationship Management Consultant
Posted today
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Job Description
CRM Consultant – Professional Services (Reading + Hybrid)
Are you a talented CRM enthusiast ready to make a real impact with cutting-edge SaaS solutions? I'm recruiting on behalf of my client, a leading CRM solutions provider , for a CRM Consultant to join their growing Professional Services team. If you thrive on designing and delivering outstanding digital transformation projects, this is your opportunity to shine.
About the Role
As a Consultant in the Professional Services team , you’ll lead the end-to-end delivery of Workbooks CRM implementations for a diverse client base. You’ll design scalable SaaS solutions, configure systems, deliver training, and act as a trusted CRM advisor. Expect to work closely with clients across professional services, guiding them from discovery to go-live and beyond.
This hybrid position is based three days a week in the Reading office , with flexibility for remote work and occasional client visits.
What You’ll Do
- Deliver end-to-end CRM projects, from design and configuration through to testing and post-implementation support.
- Facilitate client workshops, translating business challenges into practical CRM solutions.
- Configure dashboards, workflows, reports, automations, and integrations.
- Own project success—managing timelines, risks, and expectations.
- Contribute to delivery best practices and methodology improvements.
What You’ll Bring
- Demonstrable experience implementing SaaS CRM solutions such as Salesforce , HubSpot , MS Dynamics 365 , Zoho CRM , NetSuite , SAP S/4HANA , or Oracle Cloud .
- A background in consulting or professional services , with strong client-facing communication and presentation skills.
- Hands-on technical skills, including proficiency with SQL , MySQL , PHP , or JavaScript .
- A proactive, commercial mindset and the confidence to present to senior stakeholders.
- A structured, problem-solving approach and an interest in continuous improvement.
Why Apply?
- Excellent base salary
- Quarterly bonus plus excellent benefits
- Car allowance and electric vehicle scheme
- Hybrid flexibility , with 3 days per week in the Reading office
If you’re ready to join a collaborative team delivering high-impact CRM transformations, we’d love to hear from you.
Apply Now
Send your CV and cover letter to marketing@resourceondemand.com
Customer Relationship Management Assistant
Posted today
Job Viewed
Job Description
CRM Data Dynamo Wanted! This is a temporary role with genuine scope to transition FTC
Glasgow
Do you have a love for clean, accurate data, a knack for problem-solving, and the kind of curiosity that makes you want to push every tech button just to see what happens? If so, we’ve got just the role for you.
We’re on the hunt for a CRM superstar who can help our client turn customer data into pure commercial gold. You’ll be the go-to person for their CRM platform, making sure it runs like a dream, the data stays sharp, and the users feel like they’ve got a personal tech genie on speed dial.
What you’ll be doing:
- Taking ownership of day-to-day CRM processes and keeping the database in tip-top condition.
- Spotting opportunities to make things slicker, faster, and more useful — then making them happen.
- Answering CRM questions like a pro and showing colleagues how to get the most from the system.
- Playing a key role in exciting projects and system upgrades that keep them ahead of the game.
- Occasionally flexing your skills across other digital tools (because they like to keep things interesting).
What we’re looking for:
- Experience using a CRM system (bonus points if you’ve met InterAction before).
- Strong data handling skills and an almost unhealthy love of spreadsheets.
- A proactive thinker who doesn’t just spot improvements but drives them.
- A natural communicator who can explain tech in plain English.
- Someone who thrives in a collaborative, professional environment.
Why you’ll love it:
You’ll be joining a forward-thinking team where ideas are valued, improvements are welcomed, and technology is embraced. They believe in being approachable, bold, and connected — and live those values every day.
If you’re ready to help turn data into decisions, build smarter processes, and make CRM the best it can be… I want to hear from you!
To apply for this role, please send your CV or contact Gemma Gault at Iconic Resourcing for a confidential chat and further details. At Iconic Resourcing, we understand that not all candidates will meet every single desired qualification or skill for the job positions posted on behalf of our clients. However, if you believe that you can add value to the role despite your experience looking a little different from what we've identified, we would be thrilled to learn more about you.
Iconic Resourcing is committed to partnering with clients who share our values of inclusivity and diversity. We work with many businesses that recognise the importance of creating a welcoming and respectful workplace for all employees. As an equal opportunities employer, we treat all applications fairly and equally. We act as both an employment business and an employment agency and are happy to accommodate any reasonable adjustments required. To view all of our Iconic Jobs across Scotland, please visit our website