29 Crm Management jobs in the United Kingdom

CRM Specialist
Location: Hybrid (3 days in office - East Midlands)
Salary: £40,000
Job Type: Full-Time, Permanent

A leading B2B technology business is looking for a CRM Specialist to join their growing marketing team. This is a newly created, standalone role focused on building structured, end-to-end customer journeys and improving engagement across the funnel.

You'll bring clarity and strategy to a currently tactical CRM setup - helping align marketing and sales through better segmentation, workflows, lead scoring, and in-life programmes. This is a great opportunity for someone who wants to take ownership, shape CRM from the ground up, and grow their career.

Key Responsibilities:
Design and implement customer journeys and lifecycle campaigns
Build workflows, segmentation strategies, and lead scoring models
Collaborate with Sales and Marketing to improve conversion and retention
Launch in-life CRM initiatives and support Account-Based Marketing
Leverage data to drive performance and optimisation

Requirements:
2-3+ years CRM or marketing automation experience (HubSpot or similar)
Strong understanding of customer journey planning and campaign execution
Comfortable working independently in a strategic, hands-on role
Proactive, organised, and commercially minded

Apply now and reach out to the team!

CRM Specialist – Membership Organisation | Hybrid (UK-based)

Our client, a leading membership organisation, is looking for a CRM Specialist to support the onboarding and optimisation of their new CRM system. If you have experience with CRM systems or EMIS/IMS and are passionate about helping organisations thrive, this could be the role for you.

What You’ll Do:

• Manage CRM onboarding and provide training to staff.
• Troubleshoot and resolve CRM-related queries.
• Identify opportunities to improve processes and system use.
• Collaborate with teams to enhance member experience.

What They’re Looking For:

• Experience with CRM systems , EMIS or IMS.
• Strong problem-solving and communication skills.
• Ability to work independently and collaboratively.
• Previous experience in membership organisations is a plus.

Why This Role is Exciting:

• Make a real impact on organisational efficiency and member experience.
• Flexible hybrid working arrangements.
• Supportive, collaborative team environment.
• Opportunities for professional growth.

How to Apply:

If this sounds like a great fit, reach out to me directly via LinkedIn or share your CV with a brief covering note to discuss the role on behalf of my client.

#MembershipOrganisation #CRMSpecialist #Recruitment #Onboarding #CareerOpportunities #OrganisationalCulture

CRM Specialist – Membership Organisation | Hybrid (UK-based)

Our client, a leading membership organisation, is looking for a CRM Specialist to support the onboarding and optimisation of their new CRM system. If you have experience with CRM systems or EMIS/IMS and are passionate about helping organisations thrive, this could be the role for you.

What You’ll Do:

• Manage CRM onboarding and provide training to staff.
• Troubleshoot and resolve CRM-related queries.
• Identify opportunities to improve processes and system use.
• Collaborate with teams to enhance member experience.

What They’re Looking For:

• Experience with CRM systems , EMIS or IMS.
• Strong problem-solving and communication skills.
• Ability to work independently and collaboratively.
• Previous experience in membership organisations is a plus.

Why This Role is Exciting:

• Make a real impact on organisational efficiency and member experience.
• Flexible hybrid working arrangements.
• Supportive, collaborative team environment.
• Opportunities for professional growth.

How to Apply:

If this sounds like a great fit, reach out to me directly via LinkedIn or share your CV with a brief covering note to discuss the role on behalf of my client.

#MembershipOrganisation #CRMSpecialist #Recruitment #Onboarding #CareerOpportunities #OrganisationalCulture

Are you a CRM expert with a passion for driving digital transformation?

Were looking for a dynamic and forward-thinking professional to help shape the future of our workplace.

Join our Digital and Data team, where were harnessing the power of Microsoft technologies to revolutionise how we work. As our CRM Specialist, youll take ownership of our Microsoft Dynamics 365 environment - leading its develo.

Hays Technology are recruiting for a CRM Specialist for one of our clients. This role will initially be a 3-month contract with extension and will work to the rate of up to £500p/d inside IR35.

What will you be doing?

• Manage the delivery of the CRM services on our platform (Dynamics 365).
• Migrate legacy systems and data into the CRM platform.
• Work with the business to transform operations into an opti.

Ten is on a mission to become the most trusted service business in the world. We service the most valuable customers of the world’s leading private banks, premium financial services and luxury brands globally including HSBC, Bank of America, Swisscard and Royal Bank of Canada. Corporate clients use Ten’s services to acquire, engage and retain affluent, high net worth customers or valued employees. The service drives critical customer metrics, including revenue growth, net promoter score, and supports digital transformation initiatives.    

Millions of individuals worldwide have access to Ten's services across lifestyle, travel, dining and entertainment. They rely on Ten to unlock seamless, curated experiences that enrich their lives.   

We’re profitable, ambitious, and scaling fast. As the first B Corp listed on the London Stock Exchange, we’re setting the standard for sustainable growth and technology, AI driven innovation.   

For more information, check out our Welcome to Ten video !   

We are seeking a data-oriented CRM Specialist to lead and enhance our email marketing and CRM initiatives. This position is ideal for an individual who is enthusiastic about crafting personalised, data-driven customer experiences and excels at transforming insights into actionable strategies while implementing CRM solutions using top-tier tools like Braze. You will be both a strategic thinker and a proactive executor, capable of developing a lifecycle journey from the ground up, and then analysing the metrics to optimise performance.

Create & Deliver Impactful Campaigns

• Develop and oversee engaging email communications ranging from informative newsletters to intricate customer lifecycle journeys.
• Take full ownership of the process: from crafting copy and visuals to executing segmentation, conducting tests, deploying campaigns, and analysing results.

Enhance Personalisation Through Automation

• Design intelligent, scalable, and adaptive customer journeys utilising Braze features (including Canvas, Liquid, segmentation, and more).
• Utilise real-time data to ensure messages reach the right audience at the perfect moment, through the appropriate channel.

Lead Reporting & Optimisation Efforts

• Monitor and evaluate CRM campaign success, email metrics, and customer engagement statistics.
• Transform data into practical insights - consistently test, learn, and refine strategies to enhance outcomes.
• Provide transparent reporting on the CRM's influence throughout the customer journey, from engagement to retention.

Become the Braze Champion

• Serve as the primary Braze authority within our organisation, maximising the benefits of the platform.
• Investigate new Braze functionalities and integrations to foster innovation in our customer communication strategies.

Requirements

• A minimum of 2 years of hands-on experience in CRM and Email Marketing with successful campaign design for customer engagement and retention.

• Expert knowledge of Braze, including advanced features like Canvases, Liquid logic, segmentation techniques, and data integration.
• Strong understanding of customer lifecycle marketing and retention strategies for nurturing leads and enhancing loyalty.
• Proficient in HTML and CSS for email creation and optimisation, able to modify templates for visual appeal and functionality.
• Data-driven mindset with strong analytical skills to interpret data and derive actionable marketing insights.
• Skilled in A/B testing, audience segmentation, and personalisation strategies for tailored customer experiences.
• Passionate about CRM, keeping up with trends and best practices to improve customer relationships and drive business growth.

• The opportunity to build best-in-class CRM programs that impact millions of users
• Creative freedom to experiment and innovate in a supportive, collaborative team
• Opportunity to develop your skills and career in a fast-moving, customer-obsessed business

• Please note that if you live within a commutable distance of the London office you will be asked to enter into a hybrid working arrangement, with up to 60% Home Office possibility.
• A secure home office at your confirmed address, free from background noise or other distractions.
• You must meet our minimum internet speeds if you want to work in our hybrid model and this will be checked during the recruitment process and again when you join. We also have a great office that you can work from as an alternative.

Benefits

Our people are at the heart of the business, and we have a culture of recognition and reward - both through regular appraisals but also annual Extra Mile Awards where we celebrate those who have gone that extra mile in their role. We also encourage all our staff to incorporate their aspirations and interests into their career at Ten and we are there every step of the way in supporting development.

• A competitive salary depending on experience
• Hybrid working . You can combine working from home and working from the office. If you don’t live near our office then we are open to fully remote working options too.
• Paid time away from work . Our employees enjoy a competitive paid time off package, including a paid day each year to volunteer time for a good cause that is important to them.
• Paid Sabbaticals . One (1) month paid Sabbatical after every 5 years of Service, without tapping into annual leave.
• Extra Rewards . Lucrative Ten Loyalty Rewards program which includes a bonus and gift to say thank you for being part of Ten.
• Employer-contributory company pension (with a scheme that allows full decision making about what investments are made, levels of risk, ethical funds etc.)
• Remote Working Holidays  - possibilities to Travel and Work anywhere in the world!
• Employee Discounts.  Access to lots of great travel and entertainment discounts as our clients’ members would!
• Be part of our global, dynamic, and inclusive Team , with diversity at its core.
• Genuine career opportunities  within a dynamic and international company.

We encourage diverse philosophies, cultures, and experiences. We appreciate diversity and are dedicated to creating an inclusive work environment for our employees. This idea unites the teams at TEN. All aspects of our relationship, including the decision to hire, promote, discipline, or terminate, will be based on merit, competence, performance and business needs.

“Ten works with a small preferred supplier list of recruitment agencies only. Please note we are not accepting any further recruitment agencies at this time. Ten Group is not responsible for any fees related to unsolicited resumes.” 

Join Ten Group – apply before 20 September 2025.

Please note: We may close this job advert early if we receive a high volume of strong applications, so we encourage you to apply as soon as possible.

Mode Search is proud to be partnering with a luxury fragrance retailer to appoint an in store CRM Specialist for their flagship store. This is a key hire for the brand, which is experiencing strong global growth and is looking to further elevate its client engagement and in-store experience. Alongside a competitive basic salary, the role offers a very generous commission scheme.

Based on Regent Street in London, the role is full-time and requires flexibility to work weekends. The CRM Specialist will work in store and report directly to the Store Manager, with additional oversight from the Assistant Manager.

The Role

• Deliver outstanding clientelling, building and nurturing a strong VIP client base.
• Develop and execute creative in-store events and activations to drive footfall and sales.
• Confidently approach and engage passers-by to encourage store visits.
• Lead on the brand’s signature bespoke scent sales, guiding clients through the creation process.
• Convert new customers into loyal, repeat clients through exceptional service and follow-up.
• Contribute ideas for CRM initiatives, even without a formal CRM background.
• Maintain meticulous grooming and presentation standards in line with luxury brand expectations.
• Actively work towards sales targets

Requirements

• Strong clientelling skills and a passion for luxury retail.
• Previous experience in luxury fashion, beauty, or fragrance in a client advisor capacity
• Confident, outgoing, and warm personality with the ability to engage customers naturally.
• Proven ability to create and execute events or initiatives that attract and retain customers.
• Comfortable with cold outreach and converting walk-in traffic into sales.
• Additional languages, especially Arabic, are advantageous.
• Flexible to work weekends and adapt to store operational hours.
• Impeccable personal grooming and professional presentation.

Please note that due to the high number of applications we are currently receiving, we are unfortunately not able to provide individual feedback to every candidate at this stage of the process.

If your application is successful, you will be contacted by us in due course.

You can also email your resume directly to us at if you would like to apply .

Mode Search is proud to be partnering with a luxury fragrance retailer to appoint an in store CRM Specialist for their flagship store. This is a key hire for the brand, which is experiencing strong global growth and is looking to further elevate its client engagement and in-store experience. Alongside a competitive basic salary, the role offers a very generous commission scheme.

Based on Regent Street in London, the role is full-time and requires flexibility to work weekends. The CRM Specialist will work in store and report directly to the Store Manager, with additional oversight from the Assistant Manager.

The Role

• Deliver outstanding clientelling, building and nurturing a strong VIP client base.
• Develop and execute creative in-store events and activations to drive footfall and sales.
• Confidently approach and engage passers-by to encourage store visits.
• Lead on the brand’s signature bespoke scent sales, guiding clients through the creation process.
• Convert new customers into loyal, repeat clients through exceptional service and follow-up.
• Contribute ideas for CRM initiatives, even without a formal CRM background.
• Maintain meticulous grooming and presentation standards in line with luxury brand expectations.
• Actively work towards sales targets

Requirements

• Strong clientelling skills and a passion for luxury retail.
• Previous experience in luxury fashion, beauty, or fragrance in a client advisor capacity
• Confident, outgoing, and warm personality with the ability to engage customers naturally.
• Proven ability to create and execute events or initiatives that attract and retain customers.
• Comfortable with cold outreach and converting walk-in traffic into sales.
• Additional languages, especially Arabic, are advantageous.
• Flexible to work weekends and adapt to store operational hours.
• Impeccable personal grooming and professional presentation.

Please note that due to the high number of applications we are currently receiving, we are unfortunately not able to provide individual feedback to every candidate at this stage of the process.

If your application is successful, you will be contacted by us in due course.

You can also email your resume directly to us at if you would like to apply .

Role: Microsoft Dynamics CRM Specialist

Salary: £40,000 - £50,000

Location: York

Are you ready to shape the future of our customer experience?

This isn't just another CRM role. We are embarking on a major business transformation project, implementing a brand-new Microsoft Dynamics 365 CRM Online platform from the ground up . We're looking for a passionate and business-savvy Dynamics 365 Specialist to join our team in York and be a driving force behind its success.

This is a unique opportunity to get in on the ground floor, influence the design from day one, and make a tangible impact. You won't be just maintaining an old system; you'll be building the new one. As our internal subject matter expert, you will be the vital link between our business goals and the technology, ensuring the platform truly works for our teams and our customers.

If you are excited by the chance to solve business challenges, streamline processes, and build a best-in-class CRM system, we want to hear from you.

We know that confidence gaps can get in the way of meeting great candidates. So, if this role excites you, but you don't feel you tick every single box, please don't hesitate to apply. We'd still love to hear from you!

How you'll make an impact:

Translate Business Needs into Solutions : Partner with our key departments (like commercial, customer service, and marketing) to understand their day-to-day challenges and goals. You will translate their requirements into practical, effective solutions within the Dynamics 365 platform.

Champion Best Practices : Play a pivotal role in the initial design, configuration, and rollout of our new CRM. You'll ensure we build a scalable, user-friendly platform that supports our long-term growth.

Empower Your Colleagues: Design and build intuitive business process flows, automated workflows, and guided experiences that make it easier for our teams to do their jobs and provide outstanding customer service.

Drive System Adoption: Act as our go-to Dynamics 365 expert, providing user support, creating training materials, and championing the platform across the business to ensure everyone gets the most value from it.

Ensure a Connected Business: Help connect Dynamics 365 with our other core applications, creating a seamless flow of information that provides a single, accurate view of our customers.

Oversee Quality and Partnership: Work closely with our external implementation partners, acting as our internal advocate to ensure the solutions they deliver are high-quality and perfectly aligned with our business needs.

Our ideal candidate

We are looking for someone who has:

* Proven experience working with Microsoft Dynamics CRM / 365, with a strong understanding of its capabilities, particularly in the Sales and Customer Service modules.

* A business-first mindset. You are skilled at listening to stakeholders, mapping out processes, and identifying opportunities for improvement.

* Hands-on experience configuring Dynamics 365 to meet business requirements (e.g., customising forms, views, business rules, and business process flows).

* Excellent communication and interpersonal skills, with the ability to explain technical concepts to a non-technical audience.

* A natural problem-solver who is proactive, curious, and motivated by seeing your work deliver real business value.

* Experience in a project-based environment and an understanding of the full implementation lifecycle would be a huge plus

Benefits & Opportunities

* 25 days plus bank holidays, option to buy additional 5 days

* Working flexibly principles

* Contributory pension

* Annual bonus

As a Portakabin Employee, you will also be able to access a range of dedicated health and wellbeing services, a chance to give back to your community with an annual volunteering day off, and fully funded professional qualifications! There is also a great opportunity for career progression within Portakabin.

Why Portakabin?

At Portakabin, we design and deliver high-quality modular buildings for organisations of all sizes. Our solutions support a wide range of sectors, including manufacturing, education, healthcare, transport, utilities, and construction.

Today, more than 2,000 people work for Portakabin across ten European countries.

Portakabin is an equal opportunities employer and is committed to the equal treatment of all current and prospective colleagues. We welcome applications from people of all backgrounds and perspectives and hire great people to build talented and diverse teams.

We are committed to making reasonable adjustments throughout the application, recruitment, and onboarding processes for candidates that require additional support and/or adjustments to be made. If you are having any difficulty applying, please contact our recruitment team on