75 Crm Specialist jobs in the United Kingdom

CRM Specialist
Location: Hybrid (3 days in office - East Midlands)
Salary: £40,000
Job Type: Full-Time, Permanent

A leading B2B technology business is looking for a CRM Specialist to join their growing marketing team. This is a newly created, standalone role focused on building structured, end-to-end customer journeys and improving engagement across the funnel.

You'll bring clarity and strategy to a currently tactical CRM setup - helping align marketing and sales through better segmentation, workflows, lead scoring, and in-life programmes. This is a great opportunity for someone who wants to take ownership, shape CRM from the ground up, and grow their career.

Key Responsibilities:
Design and implement customer journeys and lifecycle campaigns
Build workflows, segmentation strategies, and lead scoring models
Collaborate with Sales and Marketing to improve conversion and retention
Launch in-life CRM initiatives and support Account-Based Marketing
Leverage data to drive performance and optimisation

Requirements:
2-3+ years CRM or marketing automation experience (HubSpot or similar)
Strong understanding of customer journey planning and campaign execution
Comfortable working independently in a strategic, hands-on role
Proactive, organised, and commercially minded

Apply now and reach out to the team!

Job Description

I am actively seeking an experienced Business Systems Analyst, with hands on expertise in Dynamics 365 CE/ CRM, for a fantastic new role with a reputable global manufacturer. My client has a range of innovative customisation, integration and roll out projects planned around their business critical Dynamics 365 CE environment - the role provides the chance to work within a multi-national team on an interesting programme, with brilliant growth prospects.

My client offers a hybrid working model, with requirement for 2 days per week working from modern North London offices.

Role & Responsibilities

• System analysis, requirement gathering, process mapping and functional system design
• Creation of functional design documentation and coordinating closely with dev teams on tech requirements
• System customisation/ configuration (utilising Power Platform/ Power Automate/ Power Apps)
• Functional system testing and key user training
• Product Ownership - providing ongoing management of solution and ensuring CRM environment is operating effectively for users

Skills & Qualifications

• Strong functional understanding of Dynamics 365 CE/ CRM - particularly the Sales module
• End to end project life cycle skills, with strengths in process/ requirement analysis, conducting workshops, documentation
• Power Platform/ low code system customisation and development skills (inc. skills in Power Platform, creating Power Automate flows, developing Power Apps)
• Confident communication/ stakeholder & user engagement skills

Benefits

• The opportunity to play a key role in the advancement of a multi-national D365 solution, for a market leading manufacturer
• A competitive base salary up to £58000 as well as a comprehensive employee benefits package
• Modern state of the art offices with great in office perks and brilliant transport links
• Dynamic, collaborative team environment, with excellent progression prospects

Interested? Apply today for more details!

To discuss this exciting opportunity in more detail within the Dynamics 365 CE/ CRM market, please contact Nick Butter by phone on 0191 338 7564 or send your current CV to

CRM Manager

Are you an experienced CRM Manager?

If so this could be the role for you. An opportunity has arisen and we are looking for a dynamic CRM Manager to join the team.

• Salary up to £50K.
• 4+ years’ experience required.
• Hybrid in the Mansfield area.

WHO ARE WE?

With stores across the UK and a heavy presence online we embrace bold thinking and action, pushing boundaries to shape the future of retail. Our team thrives on challenges, stepping beyond their comfort zones to drive progress and innovation. The opportunities to grow your career are limitless, and the experience is unmatched. To truly succeed, you’ll need to embody our dynamic and ambitious ethos. We have a current need in the marketing team and are looking for a SEO Executive to join.

BENEFITS:

• Great career progression opportunities.
• Team Socials.
• Numerous different projects.
• Website / On Site discount.
• Share / Stock options.

CRM MANAGER:

As one of our CRM Managers, you will play a critical role in developing and executing comprehensive customer relationship management strategies aimed at strengthening our connection with customers. Your primary focus will be on increasing customer engagement, retention, and overall lifetime value through the implementation of targeted campaigns, personalized communication, and data-driven insights.

You will work closely with cross-functional teams including Marketing, Product, and Analytics to ensure a seamless and consistent customer experience across all touchpoints. By leveraging customer data, behaviour patterns, and feedback, you will identify opportunities to optimize CRM initiatives, enhance customer satisfaction, and drive long-term loyalty. Your ability to translate insights into actionable strategies will be key in fostering meaningful relationships and supporting the company’s growth objectives.

CRM MANAGER ESSENTIAL SKILLS

• Minimum 4 years of experience in CRM - Agency or In house.
• Proven expertise in email marketing, automation.
• Experience managing a team.
• Ability to work hybrid.

PLEASE NOTE THE CLIENT DOES NOT OFFER SPONSORSHIP OR RELOCATION SUPPORT.

TO BE CONSIDERED AS A CRM EXECUTIVE…

Please either apply by clicking online or emailing me directly to For further information please call me on 07719 067 562. By applying for this role, you give express consent for us to process and submit (subject to required skills) your application to our client in conjunction with this vacancy only.

CRM Data Dynamo Wanted! This is a temporary role with genuine scope to transition FTC

Glasgow

Do you have a love for clean, accurate data, a knack for problem-solving, and the kind of curiosity that makes you want to push every tech button just to see what happens? If so, we’ve got just the role for you.

We’re on the hunt for a CRM superstar who can help our client turn customer data into pure commercial gold. You’ll be the go-to person for their CRM platform, making sure it runs like a dream, the data stays sharp, and the users feel like they’ve got a personal tech genie on speed dial.

What you’ll be doing:

• Taking ownership of day-to-day CRM processes and keeping the database in tip-top condition.
• Spotting opportunities to make things slicker, faster, and more useful — then making them happen.
• Answering CRM questions like a pro and showing colleagues how to get the most from the system.
• Playing a key role in exciting projects and system upgrades that keep them ahead of the game.
• Occasionally flexing your skills across other digital tools (because they like to keep things interesting).

What we’re looking for:

• Experience using a CRM system (bonus points if you’ve met InterAction before).
• Strong data handling skills and an almost unhealthy love of spreadsheets.
• A proactive thinker who doesn’t just spot improvements but drives them.
• A natural communicator who can explain tech in plain English.
• Someone who thrives in a collaborative, professional environment.

Why you’ll love it:

You’ll be joining a forward-thinking team where ideas are valued, improvements are welcomed, and technology is embraced. They believe in being approachable, bold, and connected — and live those values every day.

If you’re ready to help turn data into decisions, build smarter processes, and make CRM the best it can be… I want to hear from you!

To apply for this role, please send your CV or contact Gemma Gault at Iconic Resourcing for a confidential chat and further details. At Iconic Resourcing, we understand that not all candidates will meet every single desired qualification or skill for the job positions posted on behalf of our clients. However, if you believe that you can add value to the role despite your experience looking a little different from what we've identified, we would be thrilled to learn more about you.

Iconic Resourcing is committed to partnering with clients who share our values of inclusivity and diversity. We work with many businesses that recognise the importance of creating a welcoming and respectful workplace for all employees. As an equal opportunities employer, we treat all applications fairly and equally. We act as both an employment business and an employment agency and are happy to accommodate any reasonable adjustments required. To view all of our Iconic Jobs across Scotland, please visit our website

CRM Manager

Location: Sheffield (Hybrid, 2-3 days per week)

Salary: Up to £55,000

The Company We’re partnered with a fast-growing fintech scale-up focused on making essential services more accessible through innovative payment solutions. Operating across the UK and Europe, they’re transforming how consumers manage unexpected costs. As they expand, they’re investing in CRM to drive customer retention and engagement.

The Role This is a standalone CRM Manager position suited to an ambitious Senior CRM Executive ready to step up. You’ll be the most senior CRM hire in the business, owning and building out lifecycle marketing activity across both B2C and B2B audiences. The role reports into senior leadership and offers significant autonomy and visibility from day one.

Key Responsibilities

• Develop and own CRM strategy and execution across email, SMS, push, and in-app.
• Build and optimise automated customer journeys using Braze and Hubspot.
• Plan and execute lifecycle campaigns to drive customer retention and increase LTV.
• Collaborate with stakeholders across Marketing, Product, and Data.
• Lead A/B testing, reporting, and optimisation of CRM activity.
• Identify and implement segmentation strategies for personalised communications.
• Represent CRM across the business, influencing product and marketing decisions.

Skills & Experience Essential:

• 2-3 years experience in CRM or lifecycle marketing.
• Strong understanding of marketing automation, CRM KPIs, segmentation, and A/B testing.
• Hands-on experience with CRM tools such as Braze and/or Hubspot.
• Background in B2C marketing; B2B experience a plus.
• Confident working cross-functionally with commercial and technical teams.
• Comfortable in a fast-paced scale-up environment.

Desirable:

• Experience working as the sole CRM professional or in a small CRM team.
• Exposure to customer journey mapping and performance analysis.
• Interest in fintech, automotive, or consumer tech sectors.

Benefits

• Up to £55,000 base salary
• Hybrid working (2-3 days/week in Sheffield office)
• Opportunity to own CRM strategy and build from scratch
• Fast-growing scale-up with real ownership and visibility
• Collaborative and ambitious team culture

How to Apply Interested? Send your CV to Mohammed Buhariwala at Harnham via the Apply link on this page.

Keywords CRM Manager, Lifecycle Marketing, Marketing Automation, Braze, Hubspot, Retention, Customer Journey, Email Marketing, B2C Marketing, Fintech, Sheffield Jobs, CRM Strategy

Role: Microsoft Dynamics CRM Specialist

Salary: £40,000 - £50,000

Location: York

Are you ready to shape the future of our customer experience?

This isn't just another CRM role. We are embarking on a major business transformation project, implementing a brand-new Microsoft Dynamics 365 CRM Online platform from the ground up . We're looking for a passionate and business-savvy Dynamics 365 Specialist to join our team in York and be a driving force behind its success.

This is a unique opportunity to get in on the ground floor, influence the design from day one, and make a tangible impact. You won't be just maintaining an old system; you'll be building the new one. As our internal subject matter expert, you will be the vital link between our business goals and the technology, ensuring the platform truly works for our teams and our customers.

If you are excited by the chance to solve business challenges, streamline processes, and build a best-in-class CRM system, we want to hear from you.

We know that confidence gaps can get in the way of meeting great candidates. So, if this role excites you, but you don't feel you tick every single box, please don't hesitate to apply. We'd still love to hear from you!

How you'll make an impact:

Translate Business Needs into Solutions : Partner with our key departments (like commercial, customer service, and marketing) to understand their day-to-day challenges and goals. You will translate their requirements into practical, effective solutions within the Dynamics 365 platform.

Champion Best Practices : Play a pivotal role in the initial design, configuration, and rollout of our new CRM. You'll ensure we build a scalable, user-friendly platform that supports our long-term growth.

Empower Your Colleagues: Design and build intuitive business process flows, automated workflows, and guided experiences that make it easier for our teams to do their jobs and provide outstanding customer service.

Drive System Adoption: Act as our go-to Dynamics 365 expert, providing user support, creating training materials, and championing the platform across the business to ensure everyone gets the most value from it.

Ensure a Connected Business: Help connect Dynamics 365 with our other core applications, creating a seamless flow of information that provides a single, accurate view of our customers.

Oversee Quality and Partnership: Work closely with our external implementation partners, acting as our internal advocate to ensure the solutions they deliver are high-quality and perfectly aligned with our business needs.

Our ideal candidate

We are looking for someone who has:

* Proven experience working with Microsoft Dynamics CRM / 365, with a strong understanding of its capabilities, particularly in the Sales and Customer Service modules.

* A business-first mindset. You are skilled at listening to stakeholders, mapping out processes, and identifying opportunities for improvement.

* Hands-on experience configuring Dynamics 365 to meet business requirements (e.g., customising forms, views, business rules, and business process flows).

* Excellent communication and interpersonal skills, with the ability to explain technical concepts to a non-technical audience.

* A natural problem-solver who is proactive, curious, and motivated by seeing your work deliver real business value.

* Experience in a project-based environment and an understanding of the full implementation lifecycle would be a huge plus

Benefits & Opportunities

* 25 days plus bank holidays, option to buy additional 5 days

* Working flexibly principles

* Contributory pension

* Annual bonus

As a Portakabin Employee, you will also be able to access a range of dedicated health and wellbeing services, a chance to give back to your community with an annual volunteering day off, and fully funded professional qualifications! There is also a great opportunity for career progression within Portakabin.

Why Portakabin?

At Portakabin, we design and deliver high-quality modular buildings for organisations of all sizes. Our solutions support a wide range of sectors, including manufacturing, education, healthcare, transport, utilities, and construction.

Today, more than 2,000 people work for Portakabin across ten European countries.

Portakabin is an equal opportunities employer and is committed to the equal treatment of all current and prospective colleagues. We welcome applications from people of all backgrounds and perspectives and hire great people to build talented and diverse teams.

We are committed to making reasonable adjustments throughout the application, recruitment, and onboarding processes for candidates that require additional support and/or adjustments to be made. If you are having any difficulty applying, please contact our recruitment team on

Are you a CRM and Email Specialistlooking for a new opportunity? Do you enjoy taking ownership of customer commnication lifecycle? Is data-driven marketing a key part of your skillset?Keep reading!

I am recruiting a CRM and Email Specialistto join a service-based business, who are seeking a talented individual with a customer-first approach. They are seeking someone who is passionate about personalisation, automation and driving measurable results through email.

Responsibilities:
As a CRM and Email Specialist, you will:

• Develop and manager end-to-end email campaigns across the customer lifecycle (lead nurture, onboarding, retention etc)
• Collaborate with teams cross-functionally to align email communications with business goals
• Create A/B tests to improve open rates, click-throughs and conversion
• Analyse performance, prepare reports and offer actionable insights

Requirements:
As a CRM and Email Specialist, you will need:

• 3+ years in email marketing and CRM management
• Strong knowledge of segmentation, automation and campaign analytics
• Strong copywriting skills and attention to detail
• Data-driven mindset with the ability of translating metrics into strategy

Benefits:
As a CRM and Email Specialist, you will get:

• Salary between 40,000 to 50,000 per annum
• Holiday
• Pension

If you are ready to become part of a thriving, and successful business, apply now!

Rutherford Briant is passionate about equity, diversity, and inclusion. We seek individuals from the widest talent pool and encourage underrepresented talent to apply to vacancies with us. We are committed to recruitment processes that are fair for all, regardless of background and personal characteristics.

Are you a CRM and Email Specialistlooking for a new opportunity? Do you enjoy taking ownership of customer commnication lifecycle? Is data-driven marketing a key part of your skillset?Keep reading!

I am recruiting a CRM and Email Specialistto join a service-based business, who are seeking a talented individual with a customer-first approach. They are seeking someone who is passionate about personalisation, automation and driving measurable results through email.

Responsibilities:
As a CRM and Email Specialist, you will:

• Develop and manager end-to-end email campaigns across the customer lifecycle (lead nurture, onboarding, retention etc)
• Collaborate with teams cross-functionally to align email communications with business goals
• Create A/B tests to improve open rates, click-throughs and conversion
• Analyse performance, prepare reports and offer actionable insights

Requirements:
As a CRM and Email Specialist, you will need:

• 3+ years in email marketing and CRM management
• Strong knowledge of segmentation, automation and campaign analytics
• Strong copywriting skills and attention to detail
• Data-driven mindset with the ability of translating metrics into strategy

Benefits:
As a CRM and Email Specialist, you will get:

• Salary between 40,000 to 50,000 per annum
• Holiday
• Pension

If you are ready to become part of a thriving, and successful business, apply now!

Rutherford Briant is passionate about equity, diversity, and inclusion. We seek individuals from the widest talent pool and encourage underrepresented talent to apply to vacancies with us. We are committed to recruitment processes that are fair for all, regardless of background and personal characteristics.