81 Crm Systems jobs in the United Kingdom

Customer Relationship Management Manager

Bishop Auckland, North East Blair West

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Job Description

Blair West are supporting Flooring Superstore to find a CRM Manager. This role has been created to strengthen customer engagement and retention through data-led campaigns, while also maximising prospect marketing activity to drive new customer growth. Reporting directly to the Head of Marketing, this is a key appointment within the marketing function. The opportunity: Lead the development and delivery of CRM and direct marketing campaigns to maximise customer engagement and retention. Build and execute targeted campaigns across multiple channels, including email, SMS, and direct mail. Segment customer data to create personalised communications and improve campaign effectiveness. Manage direct marketing activity to prospect audiences, supporting customer acquisition. Oversee reporting and performance metrics to measure campaign impact and effectiveness. Collaborate with wider marketing and commercial teams to align messaging and strategies. Monitor and optimise campaign performance through testing and analytics. Contribute to the continuous improvement of the CRM and marketing processes. You’ll be the ideal candidate for this position if you have: Experience developing and delivering CRM and direct response marketing campaigns. Strong working knowledge of data segmentation, customer profiling, and campaign targeting. Proficiency with CRM platforms and marketing automation tools. Analytical skills with the ability to interpret performance data and apply insights to improve campaigns. Commercial awareness and understanding of customer lifecycle management. Experience of managing third-party suppliers and creative agencies. Knowledge of compliance requirements relating to customer data and GDPR. A results-driven mindset with the ability to manage multiple projects at once. The benefits included with this opportunity: Opportunity to play a pivotal role in shaping customer marketing strategy. A key position within a growing marketing function, reporting directly to senior leadership. Exposure to a broad range of campaigns and marketing activity, spanning both retention and acquisition. Collaborative and supportive working environment. Competitive salary and package. Our commitment Blair West is an equal-opportunity employer. We embrace diversity and inclusion at every stage of the recruitment process. We are committed to fairness, equality, and ongoing diversity training for our team to give our candidates and clients a feeling of belonging during their experience with us. Please speak to their consultant if you require reasonable adjustments at any stage during their experience with us.
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Customer Relationship Management Developer

3Search

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CRM Business Analyst/Developer (Microsoft Dynamics) Salary: Up to £50,000 Location: Hybrid (City of London) – 3 days in-office Industry - Membership Organisation Join a purpose-driven organisation transforming its CRM strategy Our client is a respected, membership professional body with 100 years of heritage in supporting business professionals. They’re on a mission to elevate how data, systems, and technology drive decision-making across their organisation. Following a major Dynamics 365 implementation, they’re now looking for a hands-on CRM Business Analyst to help unify data, optimise processes, and empower teams through better use of systems. With influence across multiple departments and leadership visibility, this is an ideal role for someone who enjoys ownership, variety, and driving tangible improvements in a mission-led environment. The CRM Business Analyst will… Act as the in-house Dynamics 365 expert, optimising workflows and configurations without reliance on agencies Own the roadmap for CRM enhancements, ticket triaging, user adoption, and system governance Work cross-functionally to deliver reporting and dashboarding consistency via Power BI Provide internal training, documentation, and stakeholder support to drive system confidence Lead process audits, identify automation opportunities, and embed scalable CRM improvements Essential Skills Strong hands-on experience with Microsoft Dynamics 365 (workflows, configuration, ticketing) Power BI reporting and dashboard building Good experience with FetchXml would be ideal! Strong communication and stakeholder influencing skills Data integrity and governance best practices (GDPR awareness) Experience running CRM-related projects or systems improvement initiatives SQL Skills are preferred but not essential. Benefits Direct influence on business-wide transformation and tech strategy Supportive, values-driven team culture with strong leadership Commitment to internal development and knowledge sharing Work for a meaningful membership organisation in the professional services sector Flexible hybrid working (3 days in office – Bank/Moorgate/St Paul) Work 35h week 28 days holiday up to 6.5% pension contribution Life assurance Extra days off for house move or to support your cause. 24/7 confidential health support Access to digital health services Fitness-service account for meditation, yoga or fitness sessions Explore this unique opportunity to transform CRM adoption and strategy in the not-for-profit sector. Submit your CV now to be considered for a role that combines technical impact and mission-led purpose. At 3Search, we are committed to promoting equality of opportunity for all employees and job applicants.
This advertiser has chosen not to accept applicants from your region.

Customer Relationship Management Specialist

trg.recruitment

Posted 13 days ago

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Job Description

CRM Specialist (Technical)


Industry : Consumer Tech / Entertainment

Location : UK

Working Policy : Remote

Company Size : 5,000+

Interview Process : 2–3 stages

Salary : £300-315 per day (outside IR35)

End Date: 31st March 2026


Key Criteria & Focus Areas :


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Customer Relationship Management Manager

Sheffield, Yorkshire and the Humber Harnham

Posted 13 days ago

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Job Description

CRM Manager

Location: Sheffield (Hybrid, 2-3 days per week)

Salary: Up to £55,000

The Company We’re partnered with a fast-growing fintech scale-up focused on making essential services more accessible through innovative payment solutions. Operating across the UK and Europe, they’re transforming how consumers manage unexpected costs. As they expand, they’re investing in CRM to drive customer retention and engagement.

The Role This is a standalone CRM Manager position suited to an ambitious Senior CRM Executive ready to step up. You’ll be the most senior CRM hire in the business, owning and building out lifecycle marketing activity across both B2C and B2B audiences. The role reports into senior leadership and offers significant autonomy and visibility from day one.

Key Responsibilities

  • Develop and own CRM strategy and execution across email, SMS, push, and in-app.
  • Build and optimise automated customer journeys using Braze and Hubspot.
  • Plan and execute lifecycle campaigns to drive customer retention and increase LTV.
  • Collaborate with stakeholders across Marketing, Product, and Data.
  • Lead A/B testing, reporting, and optimisation of CRM activity.
  • Identify and implement segmentation strategies for personalised communications.
  • Represent CRM across the business, influencing product and marketing decisions.

Skills & Experience Essential:

  • 2-3 years experience in CRM or lifecycle marketing.
  • Strong understanding of marketing automation, CRM KPIs, segmentation, and A/B testing.
  • Hands-on experience with CRM tools such as Braze and/or Hubspot.
  • Background in B2C marketing; B2B experience a plus.
  • Confident working cross-functionally with commercial and technical teams.
  • Comfortable in a fast-paced scale-up environment.

Desirable:

  • Experience working as the sole CRM professional or in a small CRM team.
  • Exposure to customer journey mapping and performance analysis.
  • Interest in fintech, automotive, or consumer tech sectors.

Benefits

  • Up to £55,000 base salary
  • Hybrid working (2-3 days/week in Sheffield office)
  • Opportunity to own CRM strategy and build from scratch
  • Fast-growing scale-up with real ownership and visibility
  • Collaborative and ambitious team culture

How to Apply Interested? Send your CV to Mohammed Buhariwala at Harnham via the Apply link on this page.

Keywords CRM Manager, Lifecycle Marketing, Marketing Automation, Braze, Hubspot, Retention, Customer Journey, Email Marketing, B2C Marketing, Fintech, Sheffield Jobs, CRM Strategy

This advertiser has chosen not to accept applicants from your region.

Customer Relationship Management Manager

London, London Harnham

Posted today

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Job Description

CRM Manager Up to £45,000 London / Remote (with European travel) You’ll be working closely with the Head of CRM and the CEO, leading a small team of CRM Executives while driving campaigns across email, SMS, push, and in-app. This isn’t just a “set and forget” role – they’re looking for someone proactive, with fresh ideas, who can influence direction and deliver results. What you’ll be doing: Developing customer segmentation strategies to deliver tailored lifecycle campaigns Building, testing, and deploying 30 campaigns per week across multiple channels Monitoring daily customer behaviour to trigger personalised offers Running A/B tests to improve engagement, conversion, and retention Reporting on CRM performance with actionable insights Driving campaign execution for both the UK and international markets What they’re looking for: Proven CRM experience in sports betting and/or online gaming (essential) Hands-on campaign management experience (HTML deployment is a big plus) Strong analytical mindset with the ability to turn insights into action Confident communicator with experience influencing senior stakeholders Someone ambitious, creative, and ready to take ownership of strategy & execution Apply: Send your CV to to register your interest. Please note we cannot offer sponsorship for this role.
This advertiser has chosen not to accept applicants from your region.

Customer Relationship Management Manager

Harnham

Posted today

Job Viewed

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Job Description

CRM Manager

Up to £45,000

London / Remote (with European travel)


You’ll be working closely with the Head of CRM and the CEO, leading a small team of CRM Executives while driving campaigns across email, SMS, push, and in-app. This isn’t just a “set and forget” role – they’re looking for someone proactive, with fresh ideas, who can influence direction and deliver results.


What you’ll be doing:


  • Developing customer segmentation strategies to deliver tailored lifecycle campaigns
  • Building, testing, and deploying 30+ campaigns per week across multiple channels
  • Monitoring daily customer behaviour to trigger personalised offers
  • Running A/B tests to improve engagement, conversion, and retention
  • Reporting on CRM performance with actionable insights
  • Driving campaign execution for both the UK and international markets

What they’re looking for:


  • Proven CRM experience in sports betting and/or online gaming (essential)
  • Hands-on campaign management experience (HTML deployment is a big plus)
  • Strong analytical mindset with the ability to turn insights into action
  • Confident communicator with experience influencing senior stakeholders
  • Someone ambitious, creative, and ready to take ownership of strategy & execution


Apply:

Send your CV to to register your interest. Please note we cannot offer sponsorship for this role.

This advertiser has chosen not to accept applicants from your region.

Customer Relationship Management Manager

Bishop Auckland, North East Blair West

Posted 9 days ago

Job Viewed

Tap Again To Close

Job Description

Blair West are supporting Flooring Superstore to find a CRM Manager. This role has been created to strengthen customer engagement and retention through data-led campaigns, while also maximising prospect marketing activity to drive new customer growth.


Reporting directly to the Head of Marketing, this is a key appointment within the marketing function.


The opportunity:

  • Lead the development and delivery of CRM and direct marketing campaigns to maximise customer engagement and retention.
  • Build and execute targeted campaigns across multiple channels, including email, SMS, and direct mail.
  • Segment customer data to create personalised communications and improve campaign effectiveness.
  • Manage direct marketing activity to prospect audiences, supporting customer acquisition.
  • Oversee reporting and performance metrics to measure campaign impact and effectiveness.
  • Collaborate with wider marketing and commercial teams to align messaging and strategies.
  • Monitor and optimise campaign performance through testing and analytics.
  • Contribute to the continuous improvement of the CRM and marketing processes.


You’ll be the ideal candidate for this position if you have:

  • Experience developing and delivering CRM and direct response marketing campaigns.
  • Strong working knowledge of data segmentation, customer profiling, and campaign targeting.
  • Proficiency with CRM platforms and marketing automation tools.
  • Analytical skills with the ability to interpret performance data and apply insights to improve campaigns.
  • Commercial awareness and understanding of customer lifecycle management.
  • Experience of managing third-party suppliers and creative agencies.
  • Knowledge of compliance requirements relating to customer data and GDPR.
  • A results-driven mindset with the ability to manage multiple projects at once.


The benefits included with this opportunity:

  • Opportunity to play a pivotal role in shaping customer marketing strategy.
  • A key position within a growing marketing function, reporting directly to senior leadership.
  • Exposure to a broad range of campaigns and marketing activity, spanning both retention and acquisition.
  • Collaborative and supportive working environment.
  • Competitive salary and package.


Our commitment

Blair West is an equal-opportunity employer. We embrace diversity and inclusion at every stage of the recruitment process. We are committed to fairness, equality, and ongoing diversity training for our team to give our candidates and clients a feeling of belonging during their experience with us. Please speak to their consultant if you require reasonable adjustments at any stage during their experience with us.

This advertiser has chosen not to accept applicants from your region.
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Infrastructure Specialist - System Administration

Hursley, South East IBM

Posted 4 days ago

Job Viewed

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Job Description

**Introduction**
At IBM CIC, we deliver deep technical and industry expertise to a wide range of public and private sector clients in the UK.
A career in IBM CIC means you'll have the opportunity to work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio.
Curiosity and a constant quest for knowledge serve as the foundation to success here. You'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions which impact a wide network of clients, whom may be at their site or one of our CIC or IBM locations. Our culture of evolution centres on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.
We offer:
* Many training opportunities from classroom to e-learning, mentoring and coaching programs and the chance to gain industry recognized certifications
* Regular and frequent promotion opportunities to ensure you can drive and develop your career with us
* Feedback and checkpoints throughout the year
* Diversity & Inclusion as an essential and authentic component of our culture through our policies and process as well as our Employee Champion teams and support networks
* A culture where your ideas for growth and innovation are always welcome
* Internal recognition programs for peer-to-peer appreciation as well as from manager to employees
* Tools and policies to support your work-life balance from flexible working approaches, sabbatical programs, paid paternity leave, maternity leave and an innovative maternity returners scheme
* More traditional benefits, such as 25 days holiday (in addition to public holidays), online shopping discounts, an Employee Assistance Program, a group personal pension plan of an additional 5% of your base salary paid by us monthly to save for your future.
**Your role and responsibilities**
Unleash your leadership potential as a Senior Infrastructure Specialist and drive the development of infrastructure strategies for cloud-based solutions. In this role, you will be responsible for leading the way in providing essential 24/7 technical support, ensuring seamless operations across various applications, DevOps, middleware, security, and infrastructure components.
Join our Infrastructure team and make a significant impact on our clients' cloud-based solutions. Apply today and embark on an exciting journey in System Administration!
Responsibilities:
* Develop and lead cutting-edge infrastructure strategies for cloud-based solutions.
* Administer Dev, Test & Production environments hosted on Windows, Linux, and Unix servers.
* Develop and configure infrastructure and configuration as code (Ansible and Terraform).
* Ensure seamless operations across various applications, DevOps, middleware, security, and infrastructure components.
* Mentor junior infrastructure specialists, providing guidance and support in their professional development.
* Stay abreast of emerging infrastructure technologies and best practices, driving continuous improvement.
**Required technical and professional expertise**
* Extensive experience with infrastructure administration and cloud platforms.
* Strong knowledge of load balancing, CDN options provided by multiple cloud vendors.
* Experience with installing and configuring databases (MySQL, MSSQL, PostgreSQL).
* Proficiency in scripting languages (Bash, PowerShell, Python).
* Ability to lead cross-functional teams and manage stakeholder expectations.
**Preferred technical and professional experience**
* Experience with containerization technologies (Docker, Kubernetes).
* Familiarity with ITIL processes and Integrated Service Level Management.
* Knowledge of networking protocols and best practices.
* Background in software development or IT consulting.
* Expertise in migration tools (AWS Migration Hub, AWS Server Migration Service, etc.).
* Demonstrated leadership and mentoring skills.
Publication record in peer-reviewed journals or reputable industry publications.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
This advertiser has chosen not to accept applicants from your region.

Infrastructure Specialist - System Administration

IBM

Posted 4 days ago

Job Viewed

Tap Again To Close

Job Description

**Introduction**
At IBM CIC, we deliver deep technical and industry expertise to a wide range of public and private sector clients in the UK.
A career in IBM CIC means you'll have the opportunity to work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio.
Curiosity and a constant quest for knowledge serve as the foundation to success here. You'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions which impact a wide network of clients, whom may be at their site or one of our CIC or IBM locations. Our culture of evolution centres on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.
We offer:
* Many training opportunities from classroom to e-learning, mentoring and coaching programs and the chance to gain industry recognized certifications
* Regular and frequent promotion opportunities to ensure you can drive and develop your career with us
* Feedback and checkpoints throughout the year
* Diversity & Inclusion as an essential and authentic component of our culture through our policies and process as well as our Employee Champion teams and support networks
* A culture where your ideas for growth and innovation are always welcome
* Internal recognition programs for peer-to-peer appreciation as well as from manager to employees
* Tools and policies to support your work-life balance from flexible working approaches, sabbatical programs, paid paternity leave, maternity leave and an innovative maternity returners scheme
* More traditional benefits, such as 25 days holiday (in addition to public holidays), online shopping discounts, an Employee Assistance Program, a group personal pension plan of an additional 5% of your base salary paid by us monthly to save for your future.
**Your role and responsibilities**
Unleash your leadership potential as a Senior Infrastructure Specialist and drive the development of infrastructure strategies for cloud-based solutions. In this role, you will be responsible for leading the way in providing essential 24/7 technical support, ensuring seamless operations across various applications, DevOps, middleware, security, and infrastructure components.
Join our Infrastructure team and make a significant impact on our clients' cloud-based solutions. Apply today and embark on an exciting journey in System Administration!
Responsibilities:
* Develop and lead cutting-edge infrastructure strategies for cloud-based solutions.
* Administer Dev, Test & Production environments hosted on Windows, Linux, and Unix servers.
* Develop and configure infrastructure and configuration as code (Ansible and Terraform).
* Ensure seamless operations across various applications, DevOps, middleware, security, and infrastructure components.
* Mentor junior infrastructure specialists, providing guidance and support in their professional development.
* Stay abreast of emerging infrastructure technologies and best practices, driving continuous improvement.
**Required technical and professional expertise**
* Extensive experience with infrastructure administration and cloud platforms.
* Strong knowledge of load balancing, CDN options provided by multiple cloud vendors.
* Experience with installing and configuring databases (MySQL, MSSQL, PostgreSQL).
* Proficiency in scripting languages (Bash, PowerShell, Python).
* Ability to lead cross-functional teams and manage stakeholder expectations.
**Preferred technical and professional experience**
* Experience with containerization technologies (Docker, Kubernetes).
* Familiarity with ITIL processes and Integrated Service Level Management.
* Knowledge of networking protocols and best practices.
* Background in software development or IT consulting.
* Expertise in migration tools (AWS Migration Hub, AWS Server Migration Service, etc.).
* Demonstrated leadership and mentoring skills.
Publication record in peer-reviewed journals or reputable industry publications.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
This advertiser has chosen not to accept applicants from your region.

Infrastructure Specialist - System Administration

Cheltenham, South West IBM

Posted 4 days ago

Job Viewed

Tap Again To Close

Job Description

**Introduction**
At IBM CIC, we deliver deep technical and industry expertise to a wide range of public and private sector clients in the UK.
A career in IBM CIC means you'll have the opportunity to work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio.
Curiosity and a constant quest for knowledge serve as the foundation to success here. You'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions which impact a wide network of clients, whom may be at their site or one of our CIC or IBM locations. Our culture of evolution centres on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.
We offer:
* Many training opportunities from classroom to e-learning, mentoring and coaching programs and the chance to gain industry recognized certifications
* Regular and frequent promotion opportunities to ensure you can drive and develop your career with us
* Feedback and checkpoints throughout the year
* Diversity & Inclusion as an essential and authentic component of our culture through our policies and process as well as our Employee Champion teams and support networks
* A culture where your ideas for growth and innovation are always welcome
* Internal recognition programs for peer-to-peer appreciation as well as from manager to employees
* Tools and policies to support your work-life balance from flexible working approaches, sabbatical programs, paid paternity leave, maternity leave and an innovative maternity returners scheme
* More traditional benefits, such as 25 days holiday (in addition to public holidays), online shopping discounts, an Employee Assistance Program, a group personal pension plan of an additional 5% of your base salary paid by us monthly to save for your future.
**Your role and responsibilities**
Unleash your leadership potential as a Senior Infrastructure Specialist and drive the development of infrastructure strategies for cloud-based solutions. In this role, you will be responsible for leading the way in providing essential 24/7 technical support, ensuring seamless operations across various applications, DevOps, middleware, security, and infrastructure components.
Join our Infrastructure team and make a significant impact on our clients' cloud-based solutions. Apply today and embark on an exciting journey in System Administration!
Responsibilities:
* Develop and lead cutting-edge infrastructure strategies for cloud-based solutions.
* Administer Dev, Test & Production environments hosted on Windows, Linux, and Unix servers.
* Develop and configure infrastructure and configuration as code (Ansible and Terraform).
* Ensure seamless operations across various applications, DevOps, middleware, security, and infrastructure components.
* Mentor junior infrastructure specialists, providing guidance and support in their professional development.
* Stay abreast of emerging infrastructure technologies and best practices, driving continuous improvement.
**Required technical and professional expertise**
* Extensive experience with infrastructure administration and cloud platforms.
* Strong knowledge of load balancing, CDN options provided by multiple cloud vendors.
* Experience with installing and configuring databases (MySQL, MSSQL, PostgreSQL).
* Proficiency in scripting languages (Bash, PowerShell, Python).
* Ability to lead cross-functional teams and manage stakeholder expectations.
**Preferred technical and professional experience**
* Experience with containerization technologies (Docker, Kubernetes).
* Familiarity with ITIL processes and Integrated Service Level Management.
* Knowledge of networking protocols and best practices.
* Background in software development or IT consulting.
* Expertise in migration tools (AWS Migration Hub, AWS Server Migration Service, etc.).
* Demonstrated leadership and mentoring skills.
Publication record in peer-reviewed journals or reputable industry publications.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
This advertiser has chosen not to accept applicants from your region.
 

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