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Showing 38 Croydon Council jobs in Coulsdon

Clinical Lead - Community Services

SW1A 0AA London, London £50000 Annually WhatJobs Direct

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full-time
A highly reputable healthcare provider is looking for an experienced and compassionate Clinical Lead to manage and develop its community-based social care services in **London, England, UK**. This vital role requires a leader with a strong clinical background and a passion for improving the lives of individuals within their communities. You will be responsible for overseeing a multidisciplinary team, ensuring the delivery of high-quality, person-centred care, and contributing to the strategic development of the service. Key responsibilities include managing staff performance, upholding clinical governance standards, developing care plans, liaising with healthcare professionals and external agencies, and ensuring compliance with regulatory requirements. The ideal candidate will possess excellent leadership, communication, and organizational skills, with a robust understanding of current social care legislation and best practices. A professional qualification in nursing, social work, or a related healthcare field, along with significant post-qualification experience in a leadership or management role within community care, is essential. Our client is dedicated to providing outstanding care and fostering a supportive environment for its staff, offering opportunities for continuous professional development. This is a fantastic opportunity for a dedicated professional to make a real difference in **London, England, UK**. If you are a skilled and motivated Clinical professional seeking a leadership role in community care, we encourage you to apply.
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Senior Care Manager, Community Services

EC1A 4BN London, London £40000 Annually WhatJobs Direct

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full-time
A highly respected non-profit organisation dedicated to supporting vulnerable communities is seeking an experienced and compassionate Senior Care Manager to oversee their community-based services. This is a fully remote position, allowing you to manage and coordinate care services from a location that suits you. You will be responsible for leading a team of care coordinators and support workers, ensuring the delivery of high-quality, person-centred care to individuals in their own homes and within community settings. The ideal candidate will have extensive experience in social care management, a deep understanding of relevant legislation and best practices, and a passion for improving the lives of those in need. Responsibilities will include developing and implementing care plans, managing staff performance and development, ensuring regulatory compliance, and maintaining strong relationships with clients, families, and external agencies. You will also play a key role in service development, identifying opportunities to expand and enhance the organisation's reach and impact. A strong understanding of safeguarding policies and procedures is paramount. Excellent communication, organisational, and leadership skills are essential. A relevant qualification in health and social care is highly desirable. This is a vital role that offers the opportunity to make a significant difference in the lives of many, leading a dedicated team from a flexible, remote working environment. You will be instrumental in ensuring compassionate and effective support is provided throughout the community.
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Head of Community Support Services

SW1A 0AA London, London £75000 Annually WhatJobs Direct

Posted 3 days ago

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full-time
Our client, a prominent non-profit organization dedicated to enhancing community well-being, is seeking a highly experienced and compassionate Head of Community Support Services to lead their operations remotely. This leadership role is critical in developing, implementing, and overseeing a comprehensive range of support services designed to meet the diverse needs of the communities we serve across the London, England, UK region, and potentially beyond. The successful candidate will be instrumental in driving strategic initiatives, managing teams, and ensuring the delivery of high-quality, impactful services.

Key Responsibilities:
  • Develop and execute strategic plans for community support services, aligning with the organization's mission and objectives.
  • Oversee the management and delivery of various support programs, ensuring effectiveness, efficiency, and accessibility.
  • Lead, mentor, and inspire a team of service managers and support staff, fostering a culture of collaboration, innovation, and continuous improvement.
  • Manage budgets, allocate resources effectively, and ensure financial accountability for all service areas.
  • Develop and maintain strong partnerships with external stakeholders, including local authorities, healthcare providers, community groups, and other charities.
  • Ensure compliance with all relevant legislation, regulations, and quality standards within the social care and community support sectors.
  • Monitor service performance, collect data, and produce reports on outcomes, impact, and key performance indicators.
  • Identify funding opportunities and contribute to grant writing and fundraising efforts.
  • Champion the needs of service users, ensuring their voices are heard and integrated into service design and delivery.
  • Oversee the development and implementation of safeguarding policies and procedures.
  • Drive innovation in service delivery models to address evolving community needs.
  • Represent the organization at relevant forums, conferences, and meetings.

Qualifications and Experience:
  • Master's degree in Social Work, Community Development, Public Administration, or a related field.
  • A minimum of 10 years of progressive experience in the community and social care sector, with at least 5 years in a senior leadership or management role.
  • Proven track record of successfully developing and managing large-scale support services and teams.
  • In-depth knowledge of social care legislation, policies, and best practices.
  • Strong understanding of safeguarding principles and procedures.
  • Demonstrated experience in strategic planning, budget management, and performance monitoring.
  • Exceptional leadership, communication, and interpersonal skills, with the ability to inspire and motivate teams.
  • Proven ability to build and manage effective stakeholder relationships.
  • Experience in remote team management and collaboration tools.
  • Strong analytical and problem-solving abilities.
  • Passion for social justice and a commitment to empowering vulnerable individuals and communities.
  • Proficiency in relevant software and data management systems.
This is a critical and rewarding leadership position within a dedicated organization committed to making a real difference. If you are an experienced leader passionate about community impact and seeking a challenging remote role, we encourage you to apply.
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Clinical Lead - Community Mental Health Services

SW1A 0AA London, London £60000 Annually WhatJobs Direct

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full-time
Our client is a leading provider of integrated health and social care services, currently seeking a dedicated and compassionate Clinical Lead to manage and develop its community mental health services in London, England, UK . This senior role is instrumental in ensuring the delivery of high-quality, person-centred care to individuals experiencing a range of mental health challenges within the community setting. You will be responsible for providing clinical leadership and supervision to a multidisciplinary team of mental health professionals, including psychiatrists, psychologists, nurses, and social workers. Your duties will encompass service development, operational management, staff training and development, and performance monitoring to ensure adherence to best practices and regulatory standards. A key aspect of this role involves collaborating closely with other healthcare providers, local authorities, and community organizations to promote seamless patient pathways and integrated care. We are looking for a qualified mental health professional with extensive experience in a clinical leadership or management capacity, ideally within community-based services. Essential qualifications include professional registration with the relevant body (e.g., NMC, BPC, BACP) and a Master's degree or equivalent in a relevant mental health discipline. Strong understanding of mental health legislation, policy, and current therapeutic approaches is required. The successful candidate will demonstrate exceptional leadership, communication, and interpersonal skills, with a commitment to promoting recovery and wellbeing. This is a challenging yet rewarding opportunity to make a significant impact on mental health care provision in London .
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Clinical Lead - Community Mental Health Services

WC1N 3BA London, London £65000 Annually WhatJobs Direct

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full-time
Our client, a highly respected charitable organisation dedicated to improving mental well-being across communities, is seeking an experienced and compassionate Clinical Lead to oversee their vital community mental health services in London, England, UK . This leadership role is integral to providing high-quality, accessible, and person-centred care to individuals experiencing mental health challenges. You will lead a multidisciplinary team, champion best practices in therapeutic interventions, and contribute to the strategic development of services, ensuring a supportive and effective environment for both clients and staff.

Responsibilities:
  • Provide clinical leadership and management for a team of mental health professionals, including therapists, counsellors, and support workers.
  • Ensure the delivery of high-quality, evidence-based therapeutic interventions and support to clients.
  • Develop, implement, and monitor clinical protocols and service standards.
  • Conduct clinical assessments, case formulations, and provide specialist clinical supervision.
  • Manage caseloads and ensure timely and effective service provision.
  • Promote a collaborative and supportive team environment, fostering professional development.
  • Liaise with external agencies, GPs, hospitals, and other stakeholders to ensure integrated care pathways.
  • Contribute to the strategic planning and development of community mental health services.
  • Ensure compliance with all relevant professional, ethical, and regulatory standards.
  • Oversee risk management processes and ensure safeguarding procedures are effectively implemented.
  • Participate in service evaluation and contribute to research initiatives.
  • Represent the organisation at relevant forums and professional meetings.
  • Manage budgets related to clinical operations and resource allocation.
Qualifications:
  • Professional qualification in a relevant mental health discipline (e.g., Psychology, Social Work, Mental Health Nursing, Occupational Therapy) with current professional registration.
  • Post-graduate qualification or significant experience in a relevant therapeutic modality (e.g., CBT, DBT, EMDR).
  • Substantial experience (e.g., 7+ years) in clinical mental health settings, with demonstrable experience in leadership and team management.
  • Proven ability to lead and motivate multidisciplinary teams.
  • In-depth knowledge of mental health legislation, policies, and best practices.
  • Excellent clinical assessment, diagnostic, and treatment planning skills.
  • Strong understanding of safeguarding vulnerable adults and children.
  • Exceptional communication, interpersonal, and conflict-resolution skills.
  • Experience in service development and evaluation.
  • Ability to work effectively under pressure and manage complex clinical situations.
  • Commitment to promoting diversity, equality, and inclusion in service delivery.
This is a critical leadership position offering the chance to make a profound difference in the lives of individuals within the London community. Our client provides excellent support and opportunities for professional growth.
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Community Support Manager - Mental Health Services - Remote

SW1A 0AA London, London £45000 Annually WhatJobs Direct

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full-time
Our client is dedicated to enhancing community well-being and is searching for a compassionate and experienced Community Support Manager to lead their mental health services initiative. This is a fully remote position, allowing you to contribute from anywhere within the UK. You will be responsible for developing, implementing, and overseeing comprehensive support programs designed to assist individuals facing mental health challenges. Your role will involve building and managing a team of dedicated support workers, providing them with training, supervision, and ongoing professional development. A crucial aspect of this position is fostering strong partnerships with local authorities, healthcare providers, charities, and other community organizations to create a cohesive support network. You will play a key role in identifying community needs, developing innovative outreach strategies, and ensuring that services are accessible, responsive, and tailored to diverse populations. Responsibilities include managing budgets, monitoring service quality, and ensuring compliance with all relevant regulations and safeguarding policies. You will also be involved in evaluating program effectiveness, collecting data, and reporting on outcomes to stakeholders. The ideal candidate will have a Master's degree in Social Work, Psychology, Counselling, or a related field, coupled with substantial experience in managing community-based services, particularly within mental health. A deep understanding of mental health legislation, best practices, and current trends in community care is essential. Exceptional leadership, communication, and interpersonal skills are required to effectively manage a team and collaborate with a wide range of stakeholders. Proven experience in service development, quality assurance, and crisis intervention is highly desirable. You must be passionate about advocating for individuals with mental health conditions and committed to promoting recovery and social inclusion. This is a unique opportunity to make a profound difference in people's lives while working in a flexible, remote capacity.
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Salesforce Developer (Public Sector)

London, London NTT America, Inc.

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**The team you'll be working with:**
As part of our continuous growth, we are seeking a Salesforce Developer to join our Salesforce Delivery team in London, focusing on clients in the Public Sector Domain.
The Salesforce Developer builds on and extends the capabilities of the Salesforce platform. You will use the full arsenal of tools and components within Salesforce, including Flows, OmniScript, Apex and LWC. While you will report into your project leads, you can expect some level of client and project stakeholder interaction.
**Please note, you must either have Full UK Security Clearance (SC) or be able to attain it to be eligible for this role.**
**What you'll be doing:**
+ Salesforce Industry cloud Development and Deployment, using the Public Sector Solutions cloud solution
+ Working, promoting and ensuring others are working in accordance with the established quality plan.
+ Implementation of Salesforce Flows to a high standard (e.g. screen flows, triggered flows, API flows)
+ Implementation of Public Sector Solutions features and tools including OmniScript, FlexCards, Action Plans and Document Generation tooling.
+ Implementation of custom Apex classes and LWC components where needed
+ Driving the use of tools to improve productivity. Is concerned with maximizing
+ performance from the point of view of exploiting benefits
+ Consolidating, conveying and implementing the functional, technical and methodology knowledge acquired in this or other projects he or she is involved in.
+ Ensuring the alignment of the solution with market trends in his or her area of expertise, incorporating best practices
+ Ensures sustainability of the solution over time
+ Supporting the delivery of balanced solutions (demand/viability).
+ Builds, tests and documents structural elements of the solution
+ Solves complex problems related to his/her area of expertise
+ Acts as an expert point of contact with the client's equivalent areas
+ Defines work standards or methodologies adapted to the solution
+ Git version control of CI/CD deployment pipeline
+ Jira / Confluence or equivalent workflow / online documentation
Ideally qualified with the following certifications:
+ Salesforce Certified Platform Administrator
+ Salesforce Certified Platform Developer
+ Salesforce Certified Platform App Builder
+ Salesforce Accredited Professional: Public Sector Solutions
**What experience you'll bring:**
+ 3+ years of Salesforce Industry development experience preferred.
+ Public Sector Solutions preferred & Omnistudio must
+ Experience in day-to-day development/configuration in Salesforce Industries Cloud
+ Data Mappers (fka Data Raptors)
+ Omni Processes (fka Integration Procedures)
+ OmniScripts
+ Skills in Apex (triggers, batch, web services)
+ Integration Experience is benefcial (Mulesoft / APIGEE / Connected Apps)
+ Experience of JavaScript/Lightning components
+ Basic understanding of Apex sharing and security model
+ Experienced with Lightning Web Components
+ Skills in analysing and problem-solving issues
+ Experience of prioritising tasks and working to deadlines
+ Strong communication, time-management and multi-tasking skills
+ Automated testing experience (e.g. Provar, Selenium) - desirable
+ Able to understand large / complex systems and both review and pick-up existing implementations for in-life enhancement.
+ Able to work as part of a small Agile team, collaborating with and supporting others - flexing roles and responsibilities as needed.
+ Clearance: Security Clearance will be required for this role. Candidates to confirm if they have / are willing to be cleared. Please also provide confirmation of current or previous SC clearance.
**Who we are:**
We're a business with a global reach that empowers local teams, and we undertake hugely exciting work that is genuinely changing the world. Our advanced portfolio of consulting, applications, business process, cloud, and infrastructure services will allow you to achieve great things by working with brilliant colleagues, and clients, on exciting projects.
Our inclusive work environment prioritises mutual respect, accountability, and continuous learning for all our people. This approach fosters collaboration, well-being, growth, and agility, leading to a more diverse, innovative, and competitive organisation. We are also proud to share that we have a range of Inclusion Networks such as: the Women's Business Network, Cultural and Ethnicity Network, LGBTQ+ & Allies Network, Neurodiversity Network and the Parent Network.
For more information on Diversity, Equity and Inclusion please click here: Creating Inclusion Together at NTT DATA UK | NTT DATA ( we'll offer you:**
We offer a range of tailored benefits that support your physical, emotional, and financial wellbeing. Our Learning and Development team ensure that there are continuous growth and development opportunities for our people. We also offer the opportunity to have flexible work options.
You can find more information about NTT DATA UK & Ireland here: are an equal opportunities employer. We believe in the fair treatment of all our employees and commit to promoting equity and diversity in our employment practices. We are also a proud Disability Confident Committed Employer - we are committed to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long-term health conditions which have an effect on their ability to do normal daily activities, ensuring that barriers are eliminated when it comes to employment opportunities. In line with our commitment, we guarantee an interview to applicants who declare to us, during the application process, that they have a disability and meet the minimum requirements for the role. If you require any reasonable adjustments during the recruitment process, please let us know. Join us in building a truly diverse and empowered team.
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Service Designer - Public Sector

London, London IBM

Posted 3 days ago

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**Introduction**
At IBM CIC, we provide technical and industry expertise to a wide range of public and private sector clients in the UK.
A career in IBM CIC means you'll have the opportunity to work with leading professionals across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. You will get the chance to deliver effective solutions, driving meaningful business change for our clients, using some of the latest technology platforms.
Curiosity and a constant quest for knowledge serve as the foundation to success here. You'll be encouraged and supported to constantly reinvent yourself, focusing on skills in demand in an ever changing market. You'll be working with diverse teams, coming up with creative solutions which impact a wide network of clients, who may be at their site or one of our CIC or IBM locations. Our culture of evolution centres on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.
We offer:
* Many training opportunities from classroom to e-learning, mentoring and coaching programs and the chance to gain industry recognized certifications
* Regular and frequent promotion opportunities to ensure you can drive and develop your career with us
* Feedback and checkpoints throughout the year
* Diversity & Inclusion as an essential and authentic component of our culture through our policies and process as well as our Employee Champion teams and support networks
* A culture where your ideas for growth and innovation are always welcome
* Internal recognition programs for peer-to-peer appreciation as well as from manager to employees
* Tools and policies to support your work-life balance from flexible working approaches, sabbatical programs, paid paternity leave, maternity leave and an innovative maternity returners scheme
* More traditional benefits, such as 25 days holiday (in addition to public holidays), private medical, dental & optical cover, online shopping discounts, an Employee Assistance Program, life assurance and a group personal pension plan of an additional 5% of your base salary paid by us monthly to save for your future.
**Your role and responsibilities**
We are excited to offer a Service Designer position, focussing on collecting user insights to determine the shape of a service and how it services all its users, including internal users and non-digital channels. This role is ideal for recent graduates or early-career professionals eager to gain hands-on experience in service design.
Responsibilities
* Collaborate with and assist colleagues to plan and run workshops with clients to gain a collective understanding of the end-to-end, front-to-back service experience
* Collaborate with user research colleagues to demonstrate and communicate insights from research to stakeholders, informing strategic initiatives and the wider roadmap.
* Facilitate collective understanding of the end-to-end, front-to-back experience by mapping the orchestration of events at the intersection of technology, business, and design.
* Produce artefacts such as user journeys, service blueprints, experience maps, and lo-fi concept designs, to strategically frame problems and opportunities
* Produce prototypes using a variety of methods, choosing the most appropriate one for a given scenario.
* Define key UX and organisational measurements to track and prove the initiative delivers positive outcomes for both users and the business.
Don't miss this opportunity to grow and excel in a supportive and inclusive work environment. Apply now and become a driving force behind our organization's success!
**Required technical and professional expertise**
* Basic understanding of service design principles and methodologies.
* Excellent communication and interpersonal skills.
* Ability to work well in a team and adapt to changing priorities.
To stand out, experience with user research methods and tools, familiarity with service design frameworks, knowledge of UX design principles, and experience with visual design tools would be advantageous. Above all, a passion for service design and continuous improvement is essential.
**Preferred technical and professional experience**
* Experience with user research methods and tools.
* Familiarity with service design frameworks (e.g., Double Diamond, Service Design Network).
* Knowledge of UX design principles and practices.
* Experience with visual design tools (e.g., Sketch, Figma, Adobe XD).
* Passion for service design and continuous improvement.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
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Senior Security Consultant - Public Sector

London, London NTT America, Inc.

Posted 8 days ago

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Job Description

**The team you'll be working with:**
**Security Consultant - Public Sector**
Hybrid Variable London
We are currently recruiting a Security Consultant with public sector experience to join our growing client advisory & delivery business.
NTT DATA is one of the world's largest Global Security services providers with over 7500 Security SMEs and Integration partner to many of the worlds most recognized Security Technology providers. We strive to hire exceptional, innovative, and passionate individuals who want to grow with us. In a constantly changing world, we work together with our people, clients and communities to enable them to fulfil their potential to do great things. We believe that by bringing everyone together, we can solve problems using innovative technology that can create a world that is sustainable and secure.
This is a great opportunity for you to play a pivotal role in helping to shape our client's transformation journeys.
**What you'll be doing:**
**What you'll be doing;**
The Security Consultant will be part of the Public Sector team, and will work across clients in Health, Central Government and Public Safety.
Key aspects of the role are:
+ Ensure solutions are designed, delivered and operated securely.
+ Contribute to business growth by identifying and shaping opportunities.
+ Provide security leadership and guidance throughout the project lifecycle (from design to implementation and handover), and managed services (IT support and maintenance).
+ Embed security by design and ensure solutions meet compliance, regulatory and client-specific security requirements.
+ Review and assess solution architectures and live systems from a security perspective, to identify and mitigate security risks.
+ Work with Service Management to ensure that partners and suppliers adhere to agreed standards, policies and verify/evidence appropriate compliance and security KPIs.
+ Be a trusted advisor to senior clients on security topics.
+ Conduct risk assessments and assurance reviews to validate that our solutions and services meet the required security standards.
+ Ensure compliance with UK Government standards and frameworks.
+ Support the development and maintenance of security policies and guidelines for the Public Sector.
+ Work with our client partners to provide security expertise for RFI, RFP and tender responses.
+ Present security propositions and solutions to our clients, in collaboration with our sales teams.
+ Identify opportunities to expand security services with our clients.
+ Build relationships with our partners to drive growth.
**What experience you'll bring:**
**What you'll bring:**
**CORE SKILLS AND EXPERIENCE**
+ Minimum of 5 years' experience working with Public Sector clients, preferably in the Health, Central Government or Public Safety domains.
+ Minimum of 5 years' security consulting experience in a multi-tiered IT enterprise environment / Governance, Risk and Compliance role
+ Minimum of 5 years' experience in a Governance, Risk and Compliance role
+ A track record of delivering security solutions for large-scale infrastructure, transformation or integration programmes
+ Practical knowledge and understanding of industry security frameworks and guidance such as NIST CSF, NIST 800-53, NCSC CAF and other NCSC guidelines
+ Experience identifying sales opportunities and supporting Public Sector RFP / RFI / tender responses.
+ Good knowledge of networking (switching, routing, firewalls)
+ Experience with the design concepts associated with adoption of Cloud platforms (AWS and/or Microsoft Azure)
+ An understanding of the native security capabilities and good practice within Cloud platforms (AWS and/or Microsoft Azure)
+ In-depth knowledge of modern security concepts, common attack vectors, malware, security analytics and threat intelligence.
+ A good understanding of security testing and vulnerability management is important (including pen testing/ITHC, CVSS/CVE)
+ Experience working with security standards such as ISO 27001, 27002, 27017, 27108 etc
**DESIRABLE SKILLS AND EXPERIENCE**
+ CISSP, CISM, CCSP, CRISC or equivalent experience
+ Good knowledge covering several of the following examples (this list is not exhaustive): AD, Cryptography, End User Computing, IAM, PKI, Server hardening, SIEM, SOAR, virtualisation (VMware)
+ Participate in pre-sales tasks and perform ongoing support of delivery collateral.
+ Familiarity with MITRE ATT&CK
+ Familiarity with ITIL
**CHARACTERISTICS**
+ Strategic mindset, able to balance business priorities and security risks.
+ Proactive, collaborative and able work across multiple clients and projects.
+ Commercially aware and a consultative approach to developing new opportunities.
+ Strong teamwork skills and attention to detail
+ Excellent written and verbal communication skills
+ Versatility - able to quickly adapt to new technologies and client environments
+ Strong interpersonal and customer relationship skills
+ Ability to work under pressure and to very short timelines
+ Ability to work independently as needed yet always thinking as part of a team
+ Experience in dealing with 3rd-party Service Providers
+ Operational ability in diverse, large-scale environments
+ Exceptional customer facing skills
+ Ability to manage conflict and offer suitable resolutions
+ Self-motivation and able to take responsibility
+ Is a persuasive communicator using logic to win support and change views
**SECURITY CLEARANCE**
+ Please note that candidates must hold or be able to gain UK SC level Security Clearance or higher. Therefore we can only accept applications from British passport holders who meet this criteria.
**Who we are:**
We're a business with a global reach that empowers local teams, and we undertake hugely exciting work that is genuinely changing the world. Our advanced portfolio of consulting, applications, business process, cloud, and infrastructure services will allow you to achieve great things by working with brilliant colleagues, and clients, on exciting projects.
Our inclusive work environment prioritises mutual respect, accountability, and continuous learning for all our people. This approach fosters collaboration, well-being, growth, and agility, leading to a more diverse, innovative, and competitive organisation. We are also proud to share that we have a range of Inclusion Networks such as: the Women's Business Network, Cultural and Ethnicity Network, LGBTQ+ & Allies Network, Neurodiversity Network and the Parent Network.
For more information on Diversity, Equity and Inclusion please click here: Creating Inclusion Together at NTT DATA UK | NTT DATA ( we'll offer you:**
We offer a range of tailored benefits that support your physical, emotional, and financial wellbeing. Our Learning and Development team ensure that there are continuous growth and development opportunities for our people. We also offer the opportunity to have flexible work options.
You can find more information about NTT DATA UK & Ireland here: are an equal opportunities employer. We believe in the fair treatment of all our employees and commit to promoting equity and diversity in our employment practices. We are also a proud Disability Confident Committed Employer - we are committed to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long-term health conditions which have an effect on their ability to do normal daily activities, ensuring that barriers are eliminated when it comes to employment opportunities. In line with our commitment, we guarantee an interview to applicants who declare to us, during the application process, that they have a disability and meet the minimum requirements for the role. If you require any reasonable adjustments during the recruitment process, please let us know. Join us in building a truly diverse and empowered team.
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Account Technology Strategist, Public Sector

London, London Microsoft Corporation

Posted 2 days ago

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Job Description

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals.
Local Public Services is where we get to see Microsoft's mission come to life for citizens, customers and communities. Are you passionate about driving digital transformation? Do you excel at building strategic relationships, being a trusted advisor to your customers, and are you excited about leveraging the power of AI?
We are looking for an **Account Technology Strategist** (ATS) to join our team, focusing on **Local Goverment customers** . In this role, you will be at the forefront of innovation, helping our customers navigate their digital journeys and achieve their business goals.
Working with your Account Executives, leveraging your multi-functional V-Team across the breadth of the Microsoft product portfolio and the vast catalogue of Microsoft Partner offerings, you will build and grow your relationships and partnerships with technology executives within your customers and bring industry-relevant solutions to help the customers adopt and embrace AI technologies.
**Responsibilities**
+ You **synthesise business insights** and orchestrate teams across the organisation to deliver solutions while **applying deep expertise** and thought leadership.
+ You act as a "Chief Technology Officer" to provide account **Thought Leadership** , leverage knowledge of Microsoft's solutions, industry, and customer needs, and act as the voice of the customer (VOC), industry, and team.
+ You **lead technology strategy formulation** by leading alignment of customer needs and technology solutions, execution of technology strategy/digital transformation, creation of mid- to long-term technology roadmaps, and translation of customer business objectives.
+ You **develop and drive opportunities** , present opportunities to the customer, and create demand. You coach peers on how to create and maintain an opportunity initiation and how to map Microsoft priorities to opportunities.
+ You **lead digital transformation** using corporate and cross-industry resources and partner with line-of-business leader or senior executive to articulate the benefits of Microsoft technology over competitor solutions. You help customer technical specialists sell Microsoft offerings.
+ You **map technology customer requirements and business scenarios to Microsoft technology platforms** . You orchestrate necessary teams and partners to ensure demand generation and establish best practices for account planning. You deliver regular industry/technology briefings to customer technology senior decision-makers and technical teams. You use readiness resources and demonstrate expertise in creating enablement plans.
**Qualifications**
**Required/Minimum Qualifications**
+ Experience in technical consulting, technical consultative selling, business consulting, practice building, or related technical/sales experience
**Additional or Preferred Qualifications**
+ Industry Experience: Having experience working in the UK Public Sector is preferred. Familiarity with the specific challenges and dynamics of this industry is essential.
+ Digital Transformation Expertise: Candidates should demonstrate a track record of driving digital transformation or using technology to drive customer business outcomes. This involves understanding how technology can enhance business processes, improve efficiency, and drive growth.
+ Consulting Background: A strong background in technical consulting, technical consultative selling, business consulting, practice building, or related experience is highly desirable. Candidates who can navigate complex business challenges and propose effective solutions will stand out.
+ Customer-Centric Mindset: Successful candidates exhibit a customer obsession. They seek to understand customer needs deeply and propose tailored solutions that align with Microsoft's offerings.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
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  16. foundation Civil Engineering
  17. clean_hands Cleaning & Sanitation
  18. diversity_3 Community & Social Care
  19. construction Construction
  20. brush Creative & Digital
  21. currency_bitcoin Crypto & Blockchain
  22. support_agent Customer Service & Helpdesk
  23. medical_services Dental
  24. medical_services Driving & Transport
  25. medical_services E Commerce & Social Media
  26. school Education & Teaching
  27. electrical_services Electrical Engineering
  28. bolt Energy
  29. local_mall Fmcg
  30. gavel Government & Non Profit
  31. emoji_events Graduate
  32. health_and_safety Healthcare
  33. beach_access Hospitality & Tourism
  34. groups Human Resources
  35. precision_manufacturing Industrial Engineering
  36. security Information Security
  37. handyman Installation & Maintenance
  38. policy Insurance
  39. code IT & Software
  40. gavel Legal
  41. sports_soccer Leisure & Sports
  42. inventory_2 Logistics & Warehousing
  43. supervisor_account Management
  44. supervisor_account Management Consultancy
  45. supervisor_account Manufacturing & Production
  46. campaign Marketing
  47. build Mechanical Engineering
  48. perm_media Media & PR
  49. local_hospital Medical
  50. local_hospital Military & Public Safety
  51. local_hospital Mining
  52. medical_services Nursing
  53. local_gas_station Oil & Gas
  54. biotech Pharmaceutical
  55. checklist_rtl Project Management
  56. shopping_bag Purchasing
  57. home_work Real Estate
  58. person_search Recruitment Consultancy
  59. store Retail
  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
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