Project Manager - Local Government Services Delivery

London, London Civica

Posted 5 days ago

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Permanent

We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.

Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration.

Why you will love this opportunity as Project Manager - Local Government Services Delivery at Civica.

As a Project Manager, you’ll play a key role in delivering software solutions to our Local Government customers, ensuring projects are implemented on time, within budget, and to a high standard of quality. You’ll lead several concurrent projects, working closely with customers, internal teams, and third parties to provide a seamless delivery experience.

This role gives you the opportunity to shape the customer journey, strengthen long-term partnerships, and contribute to continuous improvement within Civica’s project management team. You’ll also support and mentor junior colleagues, role modelling best practice and raising standards across the team.

What you will do to be successful in this role

Key responsibilities

  • Deliver software and/or infrastructure projects on time, within budget, and to Civica’s Project Management methodology.
  • Plan and control projects, including risk analysis, change control, contingency planning, and financial oversight.
  • Direct and motivate project teams, co-ordinate resources, and lead key workshops (scoping, kick-off, and review meetings).
  • Produce and maintain project plans in Microsoft Project, along with weekly status reports.
  • Act as the first point of contact for project queries, ensuring strong communication with customers and internal teams.
  • Support customers in preparing for testing and training.
  • Drive continuous improvement and champion governance policies (PPM) within Civica.

Requirements

  • Experience as a Project Manager delivering software solutions.
  • Local Government sector knowledge/experience is highly desirable.
  • Strong communication skills, with the ability to present confidently and lead customer workshops.
  • PRINCE2 Practitioner qualification.
  • Strong commercial awareness and ability to manage expectations in an IT project environment.
  • Proficiency in Microsoft Office suite, including Word, Excel, PowerPoint, and Microsoft Project.
  • Full UK driving licence and ability to travel as required.

We Want You to Bring Your Whole Self to Work

There is no such thing as the perfect candidate, so if you think you have what it takes but don't necessarily meet every single point on the list above, please still get in touch. We'd love to have a chat and see if you could be a great fit.

Why You'll Love Working with Us

As a company, we're passionate about what we do and the citizens we serve. If you, too, want to champion the use of technology in public services to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve career growth, and make a real difference to people and communities.

We know that when our people are happy, they work better and have greater job satisfaction. Here's what you can expect:

Benefits

 Time Off & Work-Life Balance 

25 Days Annual Leave + bank holidays – plus the option to buy up to 10 extra days! 
Days of Difference – Up to 3 extra days off for volunteering. 

Financial Well-being & Security 

Pension Contributions – 5% employer match to support your future. 
Income Protection – Up to 75% salary cover for long-term illness. 
Life Assurance – 4x salary tax-free lump sum. 
Critical Illness Cover – £25,000 lump sum (extendable to dependents). 

Health & Perks 

Private Medical Insurance – Fast access to private healthcare. 
Health Cash Plan – Claim back physio, therapies & more. 
Dental Insurance – Cover for routine & emergency care. 
Affinity Groups – Join employee-led communities. 
Bounty Bonus – Refer a friend & get rewarded. 

At Civica, we are committed to building an inclusive and diverse workplace where everyone feels valued and supported. We believe that a variety of perspectives drives innovation and excellence, and we welcome applicants from all backgrounds, cultures, and experiences. 

We are an equal opportunity employer. We do not discriminate based on race, ethnicity, religion, gender, sexual orientation, disability, age, or any other legally protected characteristic. Our recruitment process is designed to ensure fairness and transparency, so every candidate has an equal chance to contribute to our mission. 

If you need any adjustments or accommodations to participate in our recruitment process, please let us know. We are here to support you. 

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Housing, Leisure and Community Support Services Accountant

KT10 9SD Surrey, South East CRA GROUP RECRUITMENT AND PAYROLL LTD

Posted 27 days ago

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3 months contract with a Local Authority Job Summary: • An experienced and qualified accountant is required to support the Housing, Leisure, and Community Support Services functions.• The successful candidate will be responsible for delivering high-quality financial advice, budget planning, monitoring, and final accounts preparation.• This is a temporary role requiring a proactive finance professional with a strong understanding of local government finance and excellent analytical and communication skills.Key Duties/Accountabilities (Sample): • Provide strategic financial advice to senior officers, team leads, and budget holders.• Lead on the preparation and monitoring of revenue and capital budgets.• Prepare monthly, quarterly, and annual financial reports, including final accounts.• Assist in the development and maintenance of the medium-term financial strategy.• Advise on the financial aspects of external funding bids and ensure compliance with conditions.• Analyse financial performance and support efficiency and cost-saving initiatives.• Prepare statutory and non-statutory returns, including government and statistical submissions.• Represent finance at relevant meetings, committees, and project boards.• Maintain and develop cost coding structures and ensure accurate budget allocations.• Support and guide service teams on financial governance, policy compliance, and financial procedures.• Authorise payment runs and ad hoc payments via the online banking system.• Supervise and mentor staff under the postholder’s remit.• Engage in corporate improvement initiatives and continuous professional development.Skills/Experience: • Strong knowledge of public sector finance, including CIPFA codes and financial procedures.• Significant experience in financial planning, budgeting, and account closure within a public body.• Excellent ability to analyse complex financial data and produce accurate reports.• Proven ability to communicate financial matters clearly to non-financial stakeholders.• Experience with financial systems, Excel, and other MS Office tools.• Strong time management and ability to meet strict deadlines.• Ability to work independently and collaboratively across teams.• Effective people management and team-working skills.Additional Information: • The closing date: 26/08/2025.• Full or part-qualified CCAB accountant (preferably CIPFA).• A Disclosure and Barring Service (DBS) check may be required.
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Business Operations Lead, UK Public Sector, OPERATIONS - Public Sector

London, London Amazon

Posted 17 days ago

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Description
You will be responsible for Sales Operations, Business Intelligence, and Business financial analysis within the Worldwide Public Sector Sales Operations organization. This is a pivotal role that enables you to have significant business impact through your direct involvement in customer financial modeling, reporting, forecasting, data quality and operations support.
You will assist in the formalization of the financial and business reporting for the Partners vertical within the Worldwide Public Sector. You will be establishing driving sales insights through operational metrics, and reports to support the rapid growth of the AWS public sector business.
You will work in collaboration and coordination with Business Operations Leaders, Sales Directors, account and service teams, corporate finance. You will work with legal and compliance teams to ensure full compliance of government and Amazon policies, as well as evaluation and recommendation of new ways of conducting business that can help accelerate growth.
You should have the ability to think strategically, act effectively, and display strong analytical and critical thinking skills. You should be able to build strong cross-group working relationships and demonstrate exceptional organizational skills and attention to detail.
Key job responsibilities
- Lead projects, programs and/or initiatives that improve sales productivity, increase operational efficiency, and/or establishes new processes needed by the partner business
- Lead the development and tracking of metrics for new strategic programs. Conduct analysis to identify trends and share finding with business leaders
- Manage all aspects of Worldwide Public Sector financial reporting and analysis for a Business vertical ensuring timeliness, completeness and accuracy of reporting
- Develop metrics and reports to manage sales pipeline, billed revenue and quota attainment
- Coordinate with corporate teams to influence roadmap for enhanced business intelligence and CRM tools to support the business
- Work with territory planning, segmentation & quota development
- Assist in the creation and management of sales compensation plans, headcount tracking, and management
- Identify reporting issues, gaps in processes, and
drive timely resolution
- Lead work streams aimed at automation and enhancement for the public sector partner team.
- Help WWPS Operations balance short term tactical goals with long term strategies
About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.
Basic Qualifications
- BS/BA degree or equivalent experience
- Considerable experience in the areas of finance, business management and/or sales operations in mid-to-large scale global Sales Organization
- Considerable experience with the development and implementation of systems, processes and tools utilized for CRM, variable compensation, revenue reporting, and forecasting
- Considerable experience using BI tools, CRM software, and Excel
- Existing Security Clearance desirable. Due to the nature of the role, and the need to be able to complete security clearance, this role is open to UK nationals only.
Preferred Qualifications
Experience working within a high-growth, technology company would be beneficial
- Experience using Tableau/Excel
- MBA with concentration in Business or Finance
- Self-motivated, action-oriented, multi-tasking individual with a great sense of urgency and follow-through
- Ability to conduct sophisticated and creative analysis of complex data and translate the results into actionable deliverables, messages, and presentations
- Strong verbal and written communications skills as well as the ability to work effectively across internal and external organizations.
- Motivated self-starter who is proactive and action-oriented
- Able to operate successfully in a lean, fast-paced organization that can scale quickly
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
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Account Executive, Public Sector

London, London Microsoft Corporation

Posted 9 days ago

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Microsoft's Public Sector Team focuses on partnering with customers to achieve strategic goals. This team is responsible for providing a differentiated Customer experience for our customers, Winning against competition by establishing Microsoft as market leaders, maximizing Customer spend, achieve targets (billed revenue, consumption, and adoption).
Delivering solutions that result in targeted business outcomes and driving revenue growth for Microsoft.
As a Majors Growth Account Executive, you will have the opportunity to drive Transformation in partnership with our customers with a focus on AI, Copilot and Security to achieve both Microsoft and customer business outcomes. Leveraging your multi-functional team across the breadth of the Microsoft solutions portfolio, engage at the most senior levels of your customer and bring industry-relevant solutions to help the customer adopt and embrace digital technologies.
With a proven history of driving growth in market share, achieving sales targets, customer obsession, and partner collaboration, this role will give the opportunity to leverage your extensive customer network and sales experience to execute against your customer's account plan.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**
+ Customer Advocate - Develops and oversees the execution of account plan(s) to ensure Microsoft revenue targets and customer outcomes are met.
+ Engages with internal and external stakeholders on business planning, to promote mutually beneficial customer digital transformation strategies.
+ Orchestrate full customer team across all areas of Microsoft to ensure we are focused on delivering customer outcomes across the customer lifecycle to build deep trust with Microsoft.
+ Industry Relevant Trusted Seller - Proactively develops a strong understanding of the customer's business, industry priorities to drive new business opportunities/ drive growth/net new business.
+ Advocates on behalf of the customer internally, ensuring requests and needs of assigned accounts are being addressed.
+ Deliver Sales Excellence - Leads and orchestrates extended virtual teams across our solution areas to consistently achieve growth in revenue & market share.
+ Industry Knowledge - Builds and maintains a strong knowledge of customers' industry, associated business strategy, and key industry partners and solutions. Gains deeper insights and knowledge through direct engagement in their customers' business and operations.
**Qualifications**
+ Experience working in Customer facing sales / customer sucess role
+ Experience working in a relevant industry (e.g., Financial Services, Retail, Manufacturing, Healthcare, Energy, Government, Education) and/or driving digital transformation
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
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Service Designer Public Sector

London, London NTT America, Inc.

Posted 17 days ago

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**The team you'll be working with:**
**About NTT DATA and Tangity**
NTT DATA is a trusted global innovator with over 100,000 professionals in 50+ countries. Headquartered in Tokyo, we bring elements of our Japanese heritage-precision, long-term thinking, and social responsibility-into our UK work. In the UK, we work across telecoms, financial services, manufacturing, and the public sector, delivering end-to-end services from strategy to implementation.
**Tangity** , part of the NTT DATA Design Network, is a global design studio dedicated to humanising complexity. We combine Strategy, Technology, and Design to create meaningful, inclusive, and impactful services that improve lives and systems. Our studios work closely with delivery teams to embed design deeply into every project and across every touchpoint.
**The Role**
As a **Senior Service Designer** at Tangity, you'll operate as a core member of agile, cross-functional teams delivering human-centred, end-to-end service experiences. You'll take ownership of your deliverables, collaborate across disciplines, and contribute to a culture of learning and excellence.
You will lead service design activities with increasing autonomy-from framing challenges and planning research to developing holistic service models. You'll help shape design outcomes that balance user needs, business goals, and technical feasibility. You'll also begin to mentor junior team members, contribute to our internal service design practice, and support the development of our collective craft.
**What you'll be doing:**
+ Scope, plan, and lead service design activities across all phases of design and delivery
+ Conduct mixed-method user research (interviews, contextual inquiries, usability testing, surveys, etc.) to uncover user needs and pain points
+ Map and visualise services across layers (e.g. service blueprints, customer journeys, ecosystem maps, process diagrams) to reveal opportunities and drive alignment
+ Synthesise research insights and identify patterns using frameworks such as Jobs to Be Done, service safaris, personas, and value proposition canvases
+ Facilitate co-creation sessions, ideation workshops, and playback sessions with stakeholders and users
+ Prototype service components and touchpoints (e.g. scripts, flows, mock service experiences) to test desirability and feasibility
+ Translate insights into actionable service improvements, opportunity areas, and design recommendations
+ Communicate complex service concepts and journeys through compelling storytelling and artefacts
+ Embed accessibility and inclusive design principles throughout the service lifecycle
+ Support junior designers with feedback, encouragement, and guidance
+ Contribute to the ongoing development of Tangity's service design practice, methods, and tools
**What experience you'll bring:**
**Core Responsibilities**
+ Independently delivers high-quality design outputs with minimal supervision
+ Participates actively in internal rituals (e.g. stand-ups, critiques, knowledge shares)
+ Helps translate client or user needs into effective, actionable design solutions
+ Begins to mentor or support junior team members with constructive feedback and encouragement
**Expected Behaviours**
+ Takes initiative to complete work independently while knowing when to seek input or support
+ Proactively communicates progress and asks thoughtful questions to deepen understanding
+ Contributes to the quality and pace of the team's delivery, offering ideas and solutions
+ Demonstrates reliability, accountability, and a positive attitude toward challenges
**What We're Looking For**
+ 5+ years of relevant experience in Service Design or a related discipline
+ Strong portfolio demonstrating end-to-end service design capability across sectors or domains
+ Confident in applying human-centred design principles and inclusive design practices
+ Experienced in mapping services, synthesising insights, and facilitating collaborative workshops
+ Proficient in communicating design concepts visually and verbally to stakeholders
+ Familiar with agile environments and working in multidisciplinary product teams
+ Knowledge of accessibility standards (e.g., WCAG) and inclusive design methods
+ Strong written and verbal English communication skills
+ Exposure to Government Digital Service (GDS) and service standards
+ Experience working in or with the UK public sector
+ Familiarity with design systems and integrating service design with digital delivery
+ Degree in Service Design, UX, HCI, or a related discipline
**Who we are:**
We're a business with a global reach that empowers local teams, and we undertake hugely exciting work that is genuinely changing the world. Our advanced portfolio of consulting, applications, business process, cloud, and infrastructure services will allow you to achieve great things by working with brilliant colleagues, and clients, on exciting projects.
Our inclusive work environment prioritises mutual respect, accountability, and continuous learning for all our people. This approach fosters collaboration, well-being, growth, and agility, leading to a more diverse, innovative, and competitive organisation. We are also proud to share that we have a range of Inclusion Networks such as: the Women's Business Network, Cultural and Ethnicity Network, LGBTQ+ & Allies Network, Neurodiversity Network and the Parent Network.
For more information on Diversity, Equity and Inclusion please click here: Creating Inclusion Together at NTT DATA UK | NTT DATA ( we'll offer you:**
We offer a range of tailored benefits that support your physical, emotional, and financial wellbeing. Our Learning and Development team ensure that there are continuous growth and development opportunities for our people. We also offer the opportunity to have flexible work options.
You can find more information about NTT DATA UK & Ireland here: are an equal opportunities employer. We believe in the fair treatment of all our employees and commit to promoting equity and diversity in our employment practices. We are also a proud Disability Confident Committed Employer - we are committed to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long-term health conditions which have an effect on their ability to do normal daily activities, ensuring that barriers are eliminated when it comes to employment opportunities. In line with our commitment, we guarantee an interview to applicants who declare to us, during the application process, that they have a disability and meet the minimum requirements for the role. If you require any reasonable adjustments during the recruitment process, please let us know. Join us in building a truly diverse and empowered team.
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User Researcher - Public Sector

London, London IBM

Posted 17 days ago

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**Introduction**
At IBM CIC, we deliver deep technical and industry expertise to a wide range of public and private sector clients in the UK.
A career in IBM CIC means you'll have the opportunity to work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio.
Curiosity and a constant quest for knowledge serve as the foundation to success here. You'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions which impact a wide network of clients, whom may be at their site or one of our CIC or IBM locations. Our culture of evolution centres on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.
We offer:
* Many training opportunities from classroom to e-learning, mentoring and coaching programs and the chance to gain industry recognized certifications
* Regular and frequent promotion opportunities to ensure you can drive and develop your career with us
* Feedback and checkpoints throughout the year
* Diversity & Inclusion as an essential and authentic component of our culture through our policies and process as well as our Employee Champion teams and support networks
* A culture where your ideas for growth and innovation are always welcome
* Internal recognition programs for peer-to-peer appreciation as well as from manager to employees
* Tools and policies to support your work-life balance from flexible working approaches, sabbatical programs, paid paternity leave, maternity leave and an innovative maternity returners scheme
* More traditional benefits, such as 25 days holiday (in addition to public holidays), online shopping discounts, an Employee Assistance Program, a group personal pension plan of an additional 5% of your base salary paid by us monthly to save for your future.
**Your role and responsibilities**
An Experience Consultant specializing in Research is responsible for conducting a range of methodologies to gather customer insights for creating engaging and interactive digital experiences, including web, mobile, and other digital platforms. These techniques may encompass ethnographic research, generative research, quantitative research, workshops, secondary research, surveys, focus groups, social listening, prototyping, usability, and accessibility testing. The role requires interpreting and analysing research data, extracting valuable insights, and applying analytical skills and technical or statistical backgrounds to uncover user needs and behaviours. Ultimately, the Experience Consultant in Research plays a crucial role in shaping brand experiences and communications that resonate with target audiences.
* Conduct user research using both qualitative and quantitative methods including interviews, surveys, usability testing, and analytics analysis.
* Employ user-centered design methodologies to inform design decisions, focusing on empathy, iterative design, and evidence-based practices.
* Develop and implement strategies to identify and document user needs, pain points, and expectations.
* Design and maintain user personas, user journey maps, and experience trackers to visualize and communicate user insights effectively.
* Collaborate with cross-functional teams, including designers, developers, product managers, and stakeholders, to ensure user needs are considered at all stages of the development process.
* Conduct heuristic evaluations and cognitive walkthroughs to improve interface design and user flow.
* Stay abreast of emerging trends and best practices in user research and user-centered design.
This role requires a candidate who is passionate about understanding human behaviour and how to leverage those insights to create meaningful, effective, and accessible digital solutions for the public sector.
If you're a detail-oriented, empathetic, and analytically
**Required technical and professional expertise**
* Experience in user research, preferably within the public sector.
* Experience with research a range of research techniques e.g. interviews surveys usability tests etc.
* Strong analytical and storytelling skills.
* Familiarity with UX design and agile development processes.
* Ability to work independently and autonomously.
* Proven experience with user-centered design methodologies and their application in a professional setting.
* Strong analytical skills to interpret research findings and translate them into actionable insights.
* Excellent communication and presentation skills to effectively share findings with diverse audiences.
* Proficiency with research tools and techniques such as A/B testing, card sorting, and contextual inquiry.
As an equal opportunities' employer, we welcome applications from individuals of all backgrounds. However, for you to be eligible for this role, you must have the valid right to work in the UK. Unfortunately, we do not offer visa sponsorship and have no future plans to do so. You must be a resident in the UK and have been living continuously in the UK for the last 10 years. You must be able to hold or gain a UK government security clearance.
**Preferred technical and professional experience**
* Certified Professional in User Experience by the International Association of UX Professionals (UXPA).
* Certification in User Research by a reputable organisation.
* Google Analytics Individual Qualification (GAIQ) certification.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
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Solutions Architect, Public Sector

London, London Amazon

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Job ID: | Amazon Web Services New Zealand LimitednSolutions Architect - Public Sector (AWS)

Are you passionate about leveraging technology to transform how governments serve citizens? Join AWS as a Solutions Architect focused on public sector customers, where you'll drive cloud adoption and innovation that creates meaningful impact for communities.

What You'll Do

Customer Obsession in Action

- Partner with public sector organizations to architect cloud solutions that modernize citizen services and government operationsn- Serve as a trusted technical advisor, understanding customer challenges and translating business requirements into scalable AWS architecturesn- Advocate for customers internally, ensuring their success drives our product and service evolution

Technical Leadership

- Design and implement highly available, secure, and cost-effective cloud architectures across diverse government use casesn- Collaborate with AWS sales, business development, support, and product teams to accelerate customer adoptionn- Provide technical guidance on performance optimization, security best practices, disaster recovery, and data architecture

Stakeholder Engagement

- Present to and influence senior government officials, IT leaders, and technical teamsn- Build long-term relationships that establish AWS as the preferred cloud partnern- Share customer insights and requirements with AWS service teams to influence product roadmaps

What We're Looking For

Technical Expertise

- Proven experience architecting solutions across multiple platforms and technology domainsn- Deep understanding of cloud architecture principles including security, networking, DevOps, and high availabilityn- Hands-on experience with performance optimization and system resilience

Customer-Centric Mindset

- Demonstrated ability to understand complex customer environments and translate needs into technical solutionsn- Experience working with senior stakeholders in customer-facing rolesn- Track record of building trust and becoming a go-to technical advisor

Growth Mindsetn- Intellectual curiosity and passion for continuous learningn- Ability to think differently and respectfully challenge conventional approachesn- Strong communication skills with ability to explain complex technical concepts to diverse audiences

Why AWS?

Join a team of exceptional technologists who are passionate about innovation and customer success. You'll work on challenging problems that directly impact how governments serve citizens, while having access to the breadth and depth of AWS services to create transformative solutions.

Our Culture

- Customer Obsession drives everything we don- We Earn Trust through transparency and delivering on commitmentsn- We Think Big about the possibilities technology createsn- We Dive Deep to understand root causes and build lasting solutions

Ready to help shape the future of government technology? We'd love to hear from you.

Key job responsibilitiesn- Own the technical engagement and ultimate success around specific business initiatives and projects. You should understand the wider industry, with experience and skill in how applications and services are delivered and consumed.n- Develop a deep expertise in AWS technologies.n- Consult on and provide leadership for the broad AWS cloud strategy in NZ public sector organisations. You will help customers articulate and navigate their cloud journey, and be accountable for ensuring tactical activities and point projects are align with the overall technical strategy.n- Own technical engagements, and help ensure a timely and successful delivery of value. This is not a hands-on delivery role; delivery is typically done by AWS consultants and partners.n- Exhibit leadership within a complex IT landscape and become the trusted adviser to different stakeholders in the customer’s organisational hierarchy. Enable others to become cloud champions!n- Be a thought leader, comfortable with speaking in public. Conduct one-to-few and one-to-many sessions to transfer knowledge to customers considering or already using AWS.n- Capture and share best-practice knowledge amongst the AWS architecture community, including authoring or otherwise contributing to AWS customer-facing assets such as whitepapers, blogs, code, and sample architectures.n- Act as a technical liaison between customers, engineering teams and support.n- Demonstrate the "art of the possible" using demonstrations and proof-of-concept code.

A day in the lifenA day in the life AWS Global Sales

AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and consistent support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow.

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.nBASIC QUALIFICATIONS

- 4+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experiencen- 2+ years of design, implementation, or consulting in applications and infrastructures experiencen- 4+ years of IT development or implementation/consulting in the software or Internet industries experiencenPREFERRED QUALIFICATIONS

- Experience working within software development or Internet-related industriesn- Experience migrating or transforming legacy customer solutions to the cloudn- Experience working with AWS technologies from a dev/ops perspective

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.nAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

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Solutions Architect, Public Sector

London, London Amazon

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Overview

Job ID: | Amazon Web Services New Zealand LimitednSolutions Architect - Public Sector (AWS)nAre you passionate about leveraging technology to transform how governments serve citizens? Join AWS as a Solutions Architect focused on public sector customers, where you'll drive cloud adoption and innovation that creates meaningful impact for communities.nWhat You'll Do

Customer Obsession in Action

Partner with public sector organizations to architect cloud solutions that modernize citizen services and government operations

Serve as a trusted technical advisor, understanding customer challenges and translating business requirements into scalable AWS architectures

Advocate for customers internally, ensuring their success drives our product and service evolution

Technical Leadership

Design and implement highly available, secure, and cost-effective cloud architectures across diverse government use cases

Collaborate with AWS sales, business development, support, and product teams to accelerate customer adoption

Provide technical guidance on performance optimization, security best practices, disaster recovery, and data architecture

Stakeholder Engagement

Present to and influence senior government officials, IT leaders, and technical teams

Build long-term relationships that establish AWS as the preferred cloud partner

Share customer insights and requirements with AWS service teams to influence product roadmaps

What We're Looking For

Technical Expertise

Proven experience architecting solutions across multiple platforms and technology domains

Deep understanding of cloud architecture principles including security, networking, DevOps, and high availability

Hands-on experience with performance optimization and system resilience

Customer-Centric Mindset

Demonstrated ability to understand complex customer environments and translate needs into technical solutions

Experience working with senior stakeholders in customer-facing roles

Track record of building trust and becoming a go-to technical advisor

Growth Mindset

Intellectual curiosity and passion for continuous learning

Ability to think differently and respectfully challenge conventional approaches

Strong communication skills with ability to explain complex technical concepts to diverse audiences

Why AWS?

Join a team of exceptional technologists who are passionate about innovation and customer success. You'll work on challenging problems that directly impact how governments serve citizens, while having access to the breadth and depth of AWS services to create transformative solutions.

Our Culture

Customer Obsession drives everything we do

We Earn Trust through transparency and delivering on commitments

We Think Big about the possibilities technology creates

We Dive Deep to understand root causes and build lasting solutions

Ready to help shape the future of government technology? We'd love to hear from you.

Key job responsibilities

Own the technical engagement and ultimate success around specific business initiatives and projects. You should understand the wider industry, with experience and skill in how applications and services are delivered and consumed.

Develop a deep expertise in AWS technologies.

Consult on and provide leadership for the broad AWS cloud strategy in NZ public sector organisations. You will help customers articulate and navigate their cloud journey, and be accountable for ensuring tactical activities and point projects are align with the overall technical strategy.

Own technical engagements, and help ensure a timely and successful delivery of value. This is not a hands-on delivery role; delivery is typically done by AWS consultants and partners.

Exhibit leadership within a complex IT landscape and become the trusted adviser to different stakeholders in the customer's organisational hierarchy. Enable others to become cloud champions!

Be a thought leader, comfortable with speaking in public. Conduct one-to-few and one-to-many sessions to transfer knowledge to customers considering or already using AWS.

Capture and share best-practice knowledge amongst the AWS architecture community, including authoring or otherwise contributing to AWS customer-facing assets such as whitepapers, blogs, code, and sample architectures.

Act as a technical liaison between customers, engineering teams and support.

Demonstrate the "art of the possible" using demonstrations and proof-of-concept code.

A day in the lifenA day in the life AWS Global Sales

AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and consistent support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow.

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

BASIC QUALIFICATIONSn4+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience

2+ years of design, implementation, or consulting in applications and infrastructures experience

4+ years of IT development or implementation/consulting in the software or Internet industries experience

PREFERRED QUALIFICATIONSnExperience working within software development or Internet-related industries

Experience migrating or transforming legacy customer solutions to the cloud

Experience working with AWS technologies from a dev/ops perspective

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youu2019re applying in isnu2019t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability or other legally protected status.

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Senior Solutions Architect - Public Sector, Public Sector - Federal & NSD Team

London, London Amazon

Posted today

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Job Description

Overview

Senior Solutions Architect - Public Sector, Public Sector - Federal & NSD Team. Job ID: | Amazon Web Services Australia Pty Ltd. AWS Sales, Marketing, and Global Services (SMGS) drives revenue, adoption, and growth from mid-market to enterprise customers including the public sector. The Solutions Architecture team helps customers implement cloud technologies by crafting scalable, flexible, and resilient cloud architectures and partnering with internal teams.nWe are looking for a Senior Solutions Architect to join our Public Sector team to shape and deliver a strategy to build mind share and broad use of AWS cloud services within strategic accounts, owning the ongoing technical relationship with customers in the Australian Government community. The AWS Solutions Architecture team works with the Australian Government and AWS partners on architecting innovative solutions for all stakeholders. Our work can be highly sensitive and time-critical, focusing on strategic and operational outcomes. We are passionate about supporting the Public Sector community and will go the extra mile to ensure successful outcomes.nThe role involves owning the technical engagement on specific implementation projects, developing deep expertise in AWS technologies, and broad knowledge of how applications and services are constructed on the AWS platform.nThe ideal candidate will communicate effectively with both technical teams and senior stakeholders, think strategically about business, product, and technical challenges, and hold or be able to attain an Australian Government Security Vetting Agency clearance.nKey job responsibilities include leading customer cloud journeys, solving complex technical challenges, crafting scalable architectures, and driving technical solution discussions in collaboration with customer teams. You will build relationships to understand customers and partners, act as a trusted technical advisor, and help align short-term technology decisions with long-term goals. You may also educate and influence the broader community through thought leadership, events, and content creation. Finally, you’ll have opportunities to shape product directions by gathering customer feedback with engineering and service teams.nNote: Candidates must Hold or be able to attain an Australian Government Security Vetting Agency clearance (see Qualifications

Basic Qualifications

8+ years of experience in technology domains such as software development, cloud computing, systems engineering, infrastructure, security, networking, data & analyticsn7+ years of infrastructure architecture, database architecture, and networking experiencenAbility to lead complex technical projects, possibly requiring collaboration across multiple teamsnPreferred Qualifications

Experience communicating across technical and non-technical audiences, including executive stakeholdersnExperience architecting or deploying Cloud/Virtualization solutions in enterprise customersnAbility to create proofs of concept, demos, and scripts from scratch or using reusable componentsnExperience working with Federal governmentnAbility to present to technical and business audiences (training, workshops, publications)nAcknowledgement of country: In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.nIDE statement: Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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Senior Solutions Architect - Public Sector, Public Sector - Federal & NSD Team

London, London Amazon

Posted today

Job Viewed

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Job Description

Overview

Senior Solutions Architect - Public Sector, Public Sector - Federal & NSD TeamnJob ID: | Amazon Web Services Australia Pty LtdnAWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.nThe Solutions Architect team at AWS helps customers successfully implement cloud technologies. Partnering with internal teams and leveraging a deep knowledge of our tools and products, you’ll craft highly-scalable, flexible, and resilient cloud architectures that address our customers’ business problems.nWe are looking for a Senior Solutions Architect to join our Public Sector team to help shape and deliver on a strategy to build mind share and broad use of AWS cloud services within our strategic accounts and owning the on-going technical relationship with customers in the Australian Government community.nThe AWS Solutions Architecture team works with the Australian Government and AWS partners on architecting innovative solutions for all our stakeholders. Our work can be highly sensitive, time critical focusing on strategic and operational outcomes. We are passionate about supporting our Public Sector community and will go the extra mile to ensure we achieve successful outcomes. We are consistently challenged with unique and diverse requirements that require out-of-the-box thinking supported by deep technical knowledge.nThe broad responsibilities will include owning the technical engagement and ultimate success around specific implementation projects, and developing a deep expertise in the AWS technologies as well as broad knowledge of how applications and services are constructed using the AWS platform.nThe ideal candidate will possess communication skills that allow them to represent Amazon well within a customer’s environment and drive discussions with senior personnel, as well as a technical background that enables them to easily interact and give guidance to software developers and architects. They should also have a demonstrated ability to think strategically about business, product, and technical challenges.nCandidates must Hold or be able to attain an Australian Government Security Vetting Agency clearance.nA candidate video and further information about the role is available in the original posting.nKey job responsibilities

Help customers plan their successful cloud journey by solving complex, technical challenges and crafting scalable, flexible, and resilient cloud architectures.nDrive technical solutions discussions and dive deep into details with customer teams.nBuild relationships to understand customers and partners; act as a trusted technical advisor influencing stakeholders from technical teams to executives.nHelp ensure short-term technology decisions align with long-term goals; accelerate adoption of AWS services.nAct as a thought leader in the wider community through educating, sharing best practices, presenting at events, writing white papers and blogs, and running workshops.nShape product direction by gathering customer feedback and collaborating with engineering and service teams.nA day in the lifenWant to find out what it’s like to be a Solution Architect at AWS? Watch this video ( the team

This role is within the Public Sector Solutions Architecture team, working with public sector customers in the Australian Government, National Security and Defence. You will have the opportunity to help shape and deliver on a strategy to build mind share and broad use of Amazon’s services within critical strategic accounts.nAWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and unwavering support. We dive deep to understand each customer’s unique challenges, then craft innovative solutions that accelerate their success.nAbout AWS

Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.nWhy AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.nInclusive Team Culture: AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique.nMentorship & Career Growth: We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. You’ll find knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.nWork/Life Balance: We value work-life harmony and strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.nBASIC QUALIFICATIONS

8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experiencen7+ years of infrastructure architecture, database architecture and networking experiencenCan take the lead on a complex technical projects, which may require the participation of other teams to deliver.nPREFERRED QUALIFICATIONS

Experience communicating across technical and non-technical audiences, including executive level stakeholders or clientsnExperience architecting or deploying Cloud/Virtualization solutions in enterprise customersnCan create proof of concepts, demos, and/or scripts from scratch or leveraging reusable components.nExperience in working with Federal governmentnAble to present to technical and business audiences (training, workshops, publications)nAcknowledgement of country: In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.nIDE statement: Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.nAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

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