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About Hope Homecare

We don’t just provide care—we pioneer it. At Hope Homecare, our passion is person-centred, purpose-driven support. With CQC and NHS contracts under our belt and a gold standard end-of-life care badge to prove it, we’re now expanding our mental health services—and we’re looking for a leader, not just a nurse.

The Role – Be the Architect of Our Mental Health Division

This is a senior leadership role with clinical teeth. As Head of Mental Health Services, you’ll run the mental health arm of our supported living service like your own specialist unit. Every referral, every plan, every staff rota, every budget—you’ll own it. You won’t just change lives. You’ll shape the whole service.

Core Responsibilities

• Conduct mental health assessments and create person-centred, trauma-informed care plans. • Lead safeguarding, clinical governance, and risk management. • Manage mental health-specific referrals and relationships with commissioners. • Recruit, supervise, and develop your mental health staff team. • Conduct regular spot checks, supervisions, and appraisals. • Manage department budgets and track KPIs. • Lead on staff rotas and ensure safe, effective coverage. • Ensure compliance with CQC, PAMMS, MCA, DoLS.

Requirements

RMN with valid NMC pin. • 3+ years in a leadership role within mental health care. • Strong understanding of relevant legislation and compliance frameworks. • Experience in managing staff and building services. • Must be a driver with access to a vehicle. • Must have easy access to Barnet, Haringey, and Havering.

Desirable Extras

• Experience in supported living. • Familiar with NHS frameworks and tendered contracts. • Trained in trauma-informed care, PACE, or DBT.

Benefits

• £60,000 – £65,000 salary + performance bonuses. • 35 days annual leave. • CPD support, leadership training, revalidation assistance. • Bupa Assist wellbeing support. • Company phone and laptop.

Our client, a reputable provider of community-based support services, is seeking a dedicated and experienced Senior Care Coordinator to join their team in London, England, UK . This vital role focuses on providing comprehensive support and case management for individuals with complex mental health needs. The position requires a blend of on-site engagement with clients and teams, alongside remote administrative and planning duties, offering a flexible hybrid working arrangement.

Key Responsibilities:

• Develop and implement person-centred care plans for individuals accessing mental health support services.
• Coordinate and facilitate access to a range of support services, including therapy, housing, employment, and social activities.
• Conduct comprehensive assessments of client needs, risks, and strengths.
• Build and maintain strong working relationships with clients, their families, and external stakeholders (e.g., NHS trusts, social services, charities).
• Provide emotional support and practical assistance to clients navigating complex challenges.
• Monitor client progress, evaluate the effectiveness of care plans, and make necessary adjustments.
• Maintain accurate and confidential client records in accordance with organisational policies and GDPR.
• Advocate for clients' needs and ensure their voices are heard in decision-making processes.
• Supervise and mentor junior care support workers, providing guidance and training.
• Organise and lead team meetings and case conferences.
• Identify opportunities to improve service delivery and contribute to service development initiatives.
• Respond to emergencies and crisis situations in a calm and professional manner.
• Ensure adherence to all relevant legislation, policies, and best practice guidelines in mental health care.

Qualifications:

• Diploma or Bachelor's degree in Social Work, Mental Health Nursing, Psychology, or a related field.
• A minimum of 5 years of experience in a social care, mental health support, or case management role.
• Demonstrated experience in coordinating complex care packages and working with individuals with severe and enduring mental health conditions.
• In-depth knowledge of mental health legislation, policies, and best practice frameworks.
• Excellent assessment, care planning, and risk management skills.
• Strong interpersonal and communication skills, with the ability to build rapport and trust with diverse client groups.
• Proven ability to work effectively within a multidisciplinary team and manage professional relationships with external agencies.
• Experience in supervising or mentoring staff is advantageous.
• Proficiency in using case management software and standard office applications.
• A driving licence and access to a vehicle may be required for community-based visits.
• Commitment to promoting independence, recovery, and well-being for all clients.

This is a rewarding opportunity to make a tangible difference in the lives of vulnerable individuals. If you are a compassionate and skilled professional dedicated to supporting mental health recovery, we encourage you to apply.

Our client is a leading provider of integrated health and social care services, currently seeking a dedicated and compassionate Clinical Lead to manage and develop its community mental health services in London, England, UK . This senior role is instrumental in ensuring the delivery of high-quality, person-centred care to individuals experiencing a range of mental health challenges within the community setting. You will be responsible for providing clinical leadership and supervision to a multidisciplinary team of mental health professionals, including psychiatrists, psychologists, nurses, and social workers. Your duties will encompass service development, operational management, staff training and development, and performance monitoring to ensure adherence to best practices and regulatory standards. A key aspect of this role involves collaborating closely with other healthcare providers, local authorities, and community organizations to promote seamless patient pathways and integrated care. We are looking for a qualified mental health professional with extensive experience in a clinical leadership or management capacity, ideally within community-based services. Essential qualifications include professional registration with the relevant body (e.g., NMC, BPC, BACP) and a Master's degree or equivalent in a relevant mental health discipline. Strong understanding of mental health legislation, policy, and current therapeutic approaches is required. The successful candidate will demonstrate exceptional leadership, communication, and interpersonal skills, with a commitment to promoting recovery and wellbeing. This is a challenging yet rewarding opportunity to make a significant impact on mental health care provision in London .

Our client, a highly respected charitable organisation dedicated to improving mental well-being across communities, is seeking an experienced and compassionate Clinical Lead to oversee their vital community mental health services in London, England, UK . This leadership role is integral to providing high-quality, accessible, and person-centred care to individuals experiencing mental health challenges. You will lead a multidisciplinary team, champion best practices in therapeutic interventions, and contribute to the strategic development of services, ensuring a supportive and effective environment for both clients and staff.

Responsibilities:

• Provide clinical leadership and management for a team of mental health professionals, including therapists, counsellors, and support workers.
• Ensure the delivery of high-quality, evidence-based therapeutic interventions and support to clients.
• Develop, implement, and monitor clinical protocols and service standards.
• Conduct clinical assessments, case formulations, and provide specialist clinical supervision.
• Manage caseloads and ensure timely and effective service provision.
• Promote a collaborative and supportive team environment, fostering professional development.
• Liaise with external agencies, GPs, hospitals, and other stakeholders to ensure integrated care pathways.
• Contribute to the strategic planning and development of community mental health services.
• Ensure compliance with all relevant professional, ethical, and regulatory standards.
• Oversee risk management processes and ensure safeguarding procedures are effectively implemented.
• Participate in service evaluation and contribute to research initiatives.
• Represent the organisation at relevant forums and professional meetings.
• Manage budgets related to clinical operations and resource allocation.

Qualifications:

• Professional qualification in a relevant mental health discipline (e.g., Psychology, Social Work, Mental Health Nursing, Occupational Therapy) with current professional registration.
• Post-graduate qualification or significant experience in a relevant therapeutic modality (e.g., CBT, DBT, EMDR).
• Substantial experience (e.g., 7+ years) in clinical mental health settings, with demonstrable experience in leadership and team management.
• Proven ability to lead and motivate multidisciplinary teams.
• In-depth knowledge of mental health legislation, policies, and best practices.
• Excellent clinical assessment, diagnostic, and treatment planning skills.
• Strong understanding of safeguarding vulnerable adults and children.
• Exceptional communication, interpersonal, and conflict-resolution skills.
• Experience in service development and evaluation.
• Ability to work effectively under pressure and manage complex clinical situations.
• Commitment to promoting diversity, equality, and inclusion in service delivery.

This is a critical leadership position offering the chance to make a profound difference in the lives of individuals within the London community. Our client provides excellent support and opportunities for professional growth.

Our client, a respected community mental health provider, is seeking a compassionate and skilled Clinical Social Worker to join their dedicated team in London, England, UK . This role is based within a community setting, offering direct support and therapeutic interventions to individuals and families facing mental health challenges. You will conduct comprehensive psychosocial assessments, develop and implement individualized treatment plans, and provide crisis intervention as needed. The ideal candidate is a fully qualified social worker with a strong understanding of mental health conditions, therapeutic modalities, and relevant legislation. You will work collaboratively with other healthcare professionals, social services, and community resources to ensure holistic client care. This position requires excellent empathy, communication skills, and a commitment to promoting client well-being and recovery.

Responsibilities:

• Conduct comprehensive psychosocial assessments to identify client needs, strengths, and challenges.
• Develop, implement, and evaluate individualized treatment plans in collaboration with clients and their families.
• Provide direct therapeutic interventions, including individual, group, and family counseling, using evidence-based practices.
• Offer crisis intervention and support to clients experiencing acute mental health distress.
• Coordinate care with other healthcare providers, social services agencies, and community resources.
• Maintain accurate and confidential client records in accordance with professional standards and organizational policies.
• Advocate for clients' needs and rights within various systems.
• Facilitate referrals to appropriate services and support networks.
• Participate in case conferences, team meetings, and professional development activities.
• Stay current with relevant legislation, policies, and best practices in mental health and social work.

Qualifications:

• Master's degree in Social Work (MSW) from an accredited institution.
• Current registration with the relevant professional body (e.g., Social Work England).
• Proven experience as a Clinical Social Worker, preferably in a mental health setting.
• In-depth knowledge of mental health conditions, diagnostic criteria, and therapeutic interventions.
• Familiarity with child protection and safeguarding procedures.
• Excellent assessment, counseling, and therapeutic skills.
• Strong communication, interpersonal, and empathetic skills.
• Ability to work effectively within a multidisciplinary team.
• Proficiency in record-keeping and case management systems.
• Commitment to ongoing professional development and adherence to ethical standards.

Our client is dedicated to enhancing community well-being and is searching for a compassionate and experienced Community Support Manager to lead their mental health services initiative. This is a fully remote position, allowing you to contribute from anywhere within the UK. You will be responsible for developing, implementing, and overseeing comprehensive support programs designed to assist individuals facing mental health challenges. Your role will involve building and managing a team of dedicated support workers, providing them with training, supervision, and ongoing professional development. A crucial aspect of this position is fostering strong partnerships with local authorities, healthcare providers, charities, and other community organizations to create a cohesive support network. You will play a key role in identifying community needs, developing innovative outreach strategies, and ensuring that services are accessible, responsive, and tailored to diverse populations. Responsibilities include managing budgets, monitoring service quality, and ensuring compliance with all relevant regulations and safeguarding policies. You will also be involved in evaluating program effectiveness, collecting data, and reporting on outcomes to stakeholders. The ideal candidate will have a Master's degree in Social Work, Psychology, Counselling, or a related field, coupled with substantial experience in managing community-based services, particularly within mental health. A deep understanding of mental health legislation, best practices, and current trends in community care is essential. Exceptional leadership, communication, and interpersonal skills are required to effectively manage a team and collaborate with a wide range of stakeholders. Proven experience in service development, quality assurance, and crisis intervention is highly desirable. You must be passionate about advocating for individuals with mental health conditions and committed to promoting recovery and social inclusion. This is a unique opportunity to make a profound difference in people's lives while working in a flexible, remote capacity.

Services Account Executive - Health
Are you passionate about putting the customer at the heart of everything you do? As a Services Account Executive (SAE) in our Services Sales Team, you'll play a pivotal role in redefining how we deliver value through services.
You'll act as a trusted advisor, guiding organisations to unlock the full potential of the Microsoft Services portfolio and achieve meaningful business outcomes. As a SAE, you are responsible for proactively selling the entire Services portfolio-from delivering core value through Unified Support, to accelerating impact with Unified Enhanced Solutions, and driving transformational change through Microsoft Consulting (ISD).
In this role, you'll work closely with customers to understand their strategic goals, co-create tailored service solutions, and help them realise their ambitions. Your ability to build trust, foster long-term relationships, and elevate the customer experience will be key to your success.
As an experienced SAE, this role offers you the opportunity to accelerate your career growth, be part of a high-performing team, and develop, own, and close strategic opportunities that leverage AI and cutting-edge solutions to drive customer success and grow Microsoft cloud consumption.
We're looking for innovative, high energy, collaborative professionals who thrive in fast-paced environments, bring informal leadership to the table, and excel at aligning diverse priorities to drive shared success.
If you're ready to make a real impact and help transform the way we sell services-your next great career adventure starts here.
Our Services Sales organization is all about unlocking value for customers by aligning their business goals with transformative solutions. It goes beyond selling products-it's about building trusted partnerships, understanding customer challenges, and delivering tailored services that drive measurable outcomes. Through consultative engagement, strategic planning, and cross-functional collaboration, services sellers empower organizations to innovate, grow, and succeed in a digital-first world while guiding the AI transformation journey through repeatable and customized cutting-edge solutions powered by Microsoft Cloud and AI. We take pride in embodying Microsoft's mission of empowerment, promoting a growth mindset, inspiring excellence, and fostering a culture of inclusivity where everyone is encouraged to share their unique perspectives and be their authentic selves. By joining our team, you'll have the opportunity to contribute to life-changing innovations that impact billions of people worldwide.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**
+ Maintain operational excellence & orchestration in pipeline management .
+ Deliver operational deal excellence by managing collaboration time effectively and applying the MCEM qualification guidance.
+ Own the sales cycle from Account Planning, new pipeline generation through to deal closure and subsequent expansion opportunities. ensuring efficient pre-sales processes and driving cloud consumption.
+ Prioritize driving AI Transformation through MACC, Enhanced Solutions and Midterm Selling with CSAMs/ATS where it has been identified through the Account Planning Process and the whole Microsoft Services portfolio.
+ Align customer conversations with business outcomes utilizing BV/TCO analysis to build business case.
+ Lead customer sales, value prop and compete discussions.
+ Actively listen to customers, understand their vision, and align solutions to meet their needs through consultative selling. Ensure customer satisfaction and exceed expectations.
+ Work effectively with internal teams (ATU, STU, CSU) and partners to identify and capitalize on sales opportunities using a One Microsoft Approach.
+ Position yourself as a customer trusted advisor to Account team and Solution Area peers.
+ Be deliberate about self-development to more effectively drive solution level discussions to address customer's business needs. Ensure knowledge depth across the whole Microsoft Services portfolio and keep current with MCAPS priorities, eg. AI transformation, etc.
**Qualifications**
**Qualifications**
The SAE role is designed for high-impact sellers who can drive **AI transformation** , **cloud growth** , and **customer success** across Strategic and Upper Majors accounts. Recommended qualifications include:
**1.** **Sales Expertise**
+ Proven ability to **co-create transformation plans** with AEs, CSAMs, and STUs.
+ Experience in **quota retirement** through ATU-led Account Plans and CSU-led Customer Success Plans.
+ Familiarity with **MACC planning** , consumption forecasting, and milestone execution.
**2.** **Unified & Consulting Services Knowledge**
+ Deep understanding of **Unified Base Services** and **Enhanced Solutions** .
+ Ability to **land consulting engagements** , secure renewals, and grow Unified deals.
**3.** **Customer Engagement & Planning**
+ Skilled in **account planning orchestration** , including long-term visioning and 3-horizon roadmaps.
+ Ability to lead **Quarterly Business Reviews** , executive sponsor engagement, and customer governance.
**4.** **Technical & AI Fluency**
+ Comfortable engaging across all MCEM stages: Listen & Consult, Inspire & Design, Manage & Optimize, Empower & Achieve.
+ Capable of aligning services to **AI transformation goals** and technical strategy.
**5.** **Cross-Functional Collaboration**
+ Strong partnership with ATU, STU, CSAM, and SSP roles.
+ Ability to embed services insights into planning and execution.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .