44,854 Cruise Staff jobs in the United Kingdom

Cruise Customer Service

WA14 Altrincham, North West Travel Trade Recruitment Limited

Posted 2 days ago

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Job Description

full time

Calling all cruise professionals! My client has a fabulous opportunity for customer service professionals to join a multi award-winning cruise company and become part of their success story! Now celebrating 11 years, the company has achieved phenomenal success from its passion for the travel industry and its award-winning people. As a Concierge Service Administration Agent you will work closely with the Customer Service Manager and the rest of the department, to manage and ensure the customers receive the high level of service. You will have excellent attention to detail and have a passion for delivering exceptional customer service through multiple communication channels as well as travel experience.

This is a Monday to Saturday role 9.30am to 6pm. Fully remote working for the right candidate with cruise experience.

Roles and Responsibilities:

  • Responding to customers pre and post book queries via email and live chat facilities.
  • Contacting customers pre-departure to identify any pre-departure queries and ensure customer is ready for departure.
  • Completing post booking calls to review the holiday experience and provide feedback to the Customer Service manager on any improvements needed.
  • Completing post booking administration; Invoicing, Balance payment collections.
  • Working independently and as a team to deliver exceptional service to our customers.
  • Any other management request to support the customer experience.

Required Skills:

  • A good communicator with excellent verbal and written skills.
  • Take a genuine and caring interest in the customer to support in service delivery.
  • Proficient computer skills with the ability to use Microsoft Office Suite.
  • Take ownership of your own development to build on product knowledge and keep up to date with the latest service trends and standards.
  • Previous product experience in the travel sector is preferred.

Interested?

Please call hollie on (phone number removed) or forward a copy of your CV to (url removed)

UK based candidates need only apply

This advertiser has chosen not to accept applicants from your region.

Cruise Specialist

London, London Travel Trade Recruitment Limited

Posted 5 days ago

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Job Description

permanent

One of the UK's largest independent Tour Operators / cruise agents is expanding its team of homeworking Cruise Consultants.

You will be handling incoming sales calls from various travel trade partners and direct customers, putting together tailor made cruise holidays including river, luxury and expedition cruising.

If you are looking for competitive basic salary, uncapped commission, and the flexibility to work from home, please apply now! No late nights or Sundays

JOB DESCRIPTION:

  • Taking enquires over the phone and email for worldwide cruise holidays
  • Offer expertise, advice and knowledge to Travel Agent partners and customers about destinations, cruises, airlines and ground arrangements.
  • Switch selling to different dates or cabins
  • Provide packages that are "tailor-made" to suit the individual needs of our clients.
  • Converting sales enquiries into confirmed bookings
  • Reaching and exceeding sales targets to earn commission
  • Take advantage of opportunities and up-sell whenever possible.


EXPERIENCE REQUIRED:

  • Proven ability of meeting/exceeding sales targets whilst ensuring high levels of customer service
  • Minimum of 5 years' experience as a cruise specialist
  • Experience using a GDS, preferably Galileo
  • Knowledge of cruise and the travel industry
  • Possess confident, professional, friendly approach to building client rapport and forging long-lasting relationships
  • Knowledge/experience of worldwide travel
  • Thrive in periods of pressure
  • Ability to manage multiple software applications


THE PACKAGE:

  • A competitive starting salary of 26,000 - 28,000 + uncapped commission
  • Fully Homeworking
  • Remote training

HOURS:

* Monday - Friday: 9am - 5:45pm
* Saturday: 9am - 5pm (2 Saturday's per month with a day off In Lieu)
* No bank holidays or Sundays

INTERESTED?

Please follow the instructions to apply attaching your CV! For any further information please call (phone number removed) or email (url removed) If this role is not quite right, but you have Travel Industry experience and are keen to find a new opportunity, please do send your CV, we may have something else that could be perfect for you! Know someone else who might be interested in Travel Industry opportunities? Please share our detail

This advertiser has chosen not to accept applicants from your region.

Cruise consultant

£23000 - £25000 Annually C&M Travel Recruitment

Posted 8 days ago

Job Viewed

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Job Description

permanent

Cruise Consultants(home or office based ) - Required for this expanding cruise company. They are looking for a number of travel specialists who have a strong background in selling cruise be it in a call centre, from home or a retail shop. They will pay a basic of 22/24k, with an OTE of between 45/50k in your first year uncapped plus benefits including 25 days holidays, pension, life assurance plus many more.

Cruise consultants duties

- To sell worldwide cruises to new & existing customer 
- Dealing with customer enquiries over the phone
- Provide an excellent customer service
- Continuously improve destination knowledge 

Cruise Consultant Skills -

-Previous experience selling cruise holidays
-Customer focused with a passion for helping clients
-Excellent communication skills and telephone manner
-Self motivated, highly ambitious, goal orientated and able to work as part of a team.

Additional Information- 

- In return for your commitment you will be rewarded with a competitive base salary of 22/24k with an OTE of 45/50k minimum uncapped in you first year
-4 weekend days in 8. the office is open 9am to 10pm .
-This role would suit an experienced Travel Consultant, Retail Travel Consultant, Travel Advisor or Cruise Consultant. Ideally with both sales and in depth cruise knowledge.
-Benefits include 25 days holidays, pension, life assurance, around 250 worth of shopping vouchers per month, 24/7 GP access ETC

 

This advertiser has chosen not to accept applicants from your region.

Cruise Specialist

EC1 London, London Travel Trade Recruitment Limited

Posted 2 days ago

Job Viewed

Tap Again To Close

Job Description

full time

One of the UK's largest independent Tour Operators / cruise agents is expanding its team of homeworking Cruise Consultants.

You will be handling incoming sales calls from various travel trade partners and direct customers, putting together tailor made cruise holidays including river, luxury and expedition cruising.

If you are looking for competitive basic salary, uncapped commission, and the flexibility to work from home, please apply now! No late nights or Sundays

JOB DESCRIPTION:

  • Taking enquires over the phone and email for worldwide cruise holidays
  • Offer expertise, advice and knowledge to Travel Agent partners and customers about destinations, cruises, airlines and ground arrangements.
  • Switch selling to different dates or cabins
  • Provide packages that are "tailor-made" to suit the individual needs of our clients.
  • Converting sales enquiries into confirmed bookings
  • Reaching and exceeding sales targets to earn commission
  • Take advantage of opportunities and up-sell whenever possible.


EXPERIENCE REQUIRED:

  • Proven ability of meeting/exceeding sales targets whilst ensuring high levels of customer service
  • Minimum of 5 years' experience as a cruise specialist
  • Experience using a GDS, preferably Galileo
  • Knowledge of cruise and the travel industry
  • Possess confident, professional, friendly approach to building client rapport and forging long-lasting relationships
  • Knowledge/experience of worldwide travel
  • Thrive in periods of pressure
  • Ability to manage multiple software applications


THE PACKAGE:

  • A competitive starting salary of 26,000 - 28,000 + uncapped commission
  • Fully Homeworking
  • Remote training

HOURS:

* Monday - Friday: 9am - 5:45pm
* Saturday: 9am - 5pm (2 Saturday's per month with a day off In Lieu)
* No bank holidays or Sundays

INTERESTED?

Please follow the instructions to apply attaching your CV! For any further information please call (phone number removed) or email (url removed) If this role is not quite right, but you have Travel Industry experience and are keen to find a new opportunity, please do send your CV, we may have something else that could be perfect for you! Know someone else who might be interested in Travel Industry opportunities? Please share our detail

This advertiser has chosen not to accept applicants from your region.

Cruise consultant

C&M Travel Recruitment

Posted 2 days ago

Job Viewed

Tap Again To Close

Job Description

full time

Cruise Consultants(home or office based ) - Required for this expanding cruise company. They are looking for a number of travel specialists who have a strong background in selling cruise be it in a call centre, from home or a retail shop. They will pay a basic of 22/24k, with an OTE of between 45/50k in your first year uncapped plus benefits including 25 days holidays, pension, life assurance plus many more.

Cruise consultants duties

- To sell worldwide cruises to new & existing customer 
- Dealing with customer enquiries over the phone
- Provide an excellent customer service
- Continuously improve destination knowledge 

Cruise Consultant Skills -

-Previous experience selling cruise holidays
-Customer focused with a passion for helping clients
-Excellent communication skills and telephone manner
-Self motivated, highly ambitious, goal orientated and able to work as part of a team.

Additional Information- 

- In return for your commitment you will be rewarded with a competitive base salary of 22/24k with an OTE of 45/50k minimum uncapped in you first year
-4 weekend days in 8. the office is open 9am to 10pm .
-This role would suit an experienced Travel Consultant, Retail Travel Consultant, Travel Advisor or Cruise Consultant. Ideally with both sales and in depth cruise knowledge.
-Benefits include 25 days holidays, pension, life assurance, around 250 worth of shopping vouchers per month, 24/7 GP access ETC

 

This advertiser has chosen not to accept applicants from your region.

Cruise Travel Consultant

West Midlands, West Midlands £25000 - £26000 Annually Travel Trade Recruitment Limited

Posted 4 days ago

Job Viewed

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Job Description

permanent

Want a Cruise Sales role that doesn't have you working evenings and hardly any weekends? Want cruise sales with a better work life balance? And would you like to work with Travel Agents on bookings rather than dealing with the general public this is the Cruise Consultant role you've been waiting for!

I am looking for Cruise Experts to join a well-established Cruise Team within a well-respected, successful South Birmingham based travel company, who also offer fully remote working. Salary up to 25k pa, OTE 32k pa, no hard sales Mon-Fri (Apply online only), 2 Sat's a month (day off in lieu) no Sundays! If you have experience of working for a Cruise Travel Agency, then it's time to apply!

THE JOB:

- Taking enquiries over the phone from Travel Agents

- Ensuring calls are dealt with efficiently and professionally.

- Offering excellent customer service.

- Quoting holidays and converting into bookings.

- Specialising in Cruise holidays

- Promote and sell additional ancillary sales on all bookings and offering upgrades to increase company profit.

- Working towards monthly performance targets.

- Keeping your product and brand knowledge up to date whilst having in-depth knowledge of the company's brochures and destinations

EXPERIENCE REQUIRED:

To work remotely in this role, you must have at least 12 months of recent experience working as a Cruise Specialist, selling a broad range of cruises. Ideally you will have first hand cruising experience and be able to package cruise and flights on a GDS

THE PACKAGE

You will receive a competitive salary up to 25k pa with an OTE of us to 32000, travel concessions, educationals and those great working hours! Mon-Fri (Apply online only), 2 Sat's a month (day off in lieu) no Sundays! If

INTERESTED:

Please follow the instructions to apply attaching your CV. This vacancy is being managed by Katy Gaskell. I can be contacted on (phone number removed) or (url removed) HNot right for this role, or this role not right for you, but keen to further your career in the Travel Industry? We have a variety of different opportunities so do submit your CV!

This advertiser has chosen not to accept applicants from your region.

Cruise Sales Consultant

West Midlands, West Midlands £25000 - £26000 Annually Travel Trade Recruitment Limited

Posted 16 days ago

Job Viewed

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Job Description

permanent

Want a Cruise Sales role that doesn't have you working evenings and hardly any weekends? Want cruise sales with a better work life balance? And would you like to work with Travel Agents on bookings rather than dealing with the general public this is the Cruise Consultant role you've been waiting for!

I am looking for Cruise Experts to join a well-established Cruise Team within a well-respected, successful South Birmingham based travel company, who also offer fully remote working. Salary up to 25k pa, OTE 32k pa, no hard sales Mon-Fri (Apply online only), 2 Sat's a month (day off in lieu) no Sundays! If you have experience of working for a Cruise Travel Agency, then it's time to apply!

THE JOB:

- Taking enquiries over the phone from Travel Agents

- Ensuring calls are dealt with efficiently and professionally.

- Offering excellent customer service.

- Quoting holidays and converting into bookings.

- Specialising in Cruise holidays

- Promote and sell additional ancillary sales on all bookings and offering upgrades to increase company profit.

- Working towards monthly performance targets.

- Keeping your product and brand knowledge up to date whilst having in-depth knowledge of the company's brochures and destinations

EXPERIENCE REQUIRED:

To work remotely in this role, you must have at least 12 months of recent experience working as a Cruise Specialist, selling a broad range of cruises. Ideally you will have first hand cruising experience and be able to package cruise and flights on a GDS

THE PACKAGE

You will receive a competitive salary up to 25k pa with an OTE of us to 32000, travel concessions, educationals and those great working hours! Mon-Fri (Apply online only), 2 Sat's a month (day off in lieu) no Sundays! If

INTERESTED:

Please follow the instructions to apply attaching your CV. This vacancy is being managed by Katy Gaskell. I can be contacted on (phone number removed) or (url removed) HNot right for this role, or this role not right for you, but keen to further your career in the Travel Industry? We have a variety of different opportunities so do submit your CV!

This advertiser has chosen not to accept applicants from your region.
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Luxury Cruise Connoisseur

Manchester, North West £27000 - £30000 Annually Succeed Recruitment

Posted 16 days ago

Job Viewed

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Job Description

permanent

Do you possess the passion and drive to create the ultimate luxury cruise experience for your customers?

If you can deliver unparalleled customer service to the most discerning travellers, then we have the perfect role for you!

We’re working with one of the UK’s fastest growing Luxury Cruise companies who are looking for highly experienced cruise sales specialists to join their team.

These luxury brands will take you to the seven continents of the world, visiting destinations that will create memories to last a lifetime. From the paradise of the Pacific to the mystery of the Middle East. And we are not just talking about Ocean cruises either, you’ll be fully immersed in the exquisite world of river and expedition cruises too. Our client is committed to consistently delivering a service over and beyond customers’ expectations.

The role with suit those with a minimum of two years recent luxury cruise sales experience. Any personal experience of luxury cruising would be advantageous but not essential.

On offer is a competitive salary of up to £30k plus excellent uncapped earnings (OTE 60k) and benefits including ship visits, fam trips, private medical insurance, concessions towards your own holiday, 33 days annual leave and more!

Our client's opening hours are Mon - Sun, 9am - 7pm on a rota basis.

(Please note - we have maternity cover roles and/or permanent roles available.)

If this role is of interest to you, please apply online.

Role of Luxury Cruise Connoisseur:

  • Handling telephone and email enquiries professionally and efficiently
  • li>Offering excellent customer service, whilst building strong relationships
  • Offering first-hand knowledge and destination advice
  • Build, nurture and grow an engaged database.
  • Generate your own sales leads via social media channels
  • Convert company generated leads following a tried and tested sales process

Skills required for the role:

  • Two years minimum, recent luxury cruise sales experience
  • Proven sales track record
  • Background in dealing with luxury, high end customers
  • Well-travelled individuals who have a good working knowledge of cruise destinations on all 7 continents
  • Customer focused with a relentless approach to providing customers with a world class pre and post booking experience
  • Positive approach to problem solving with a can-do attitude
  • Excellent attention to detail
  • A natural communicator with excellent verbal and written skills
  • Confident and engaging personality

If you’re interested in learning more about this Luxury Cruise Connoisseur role, please press the apply online button now!

Not for you? Then please visit our website to view the other exciting roles we have available.

Succeed Recruitment Solutions - for the best Travel jobs, Multilingual jobs and Contact Centre jobs.

This advertiser has chosen not to accept applicants from your region.

Cruise Travel Consultant

B1 Birmingham, West Midlands Travel Trade Recruitment Limited

Posted 2 days ago

Job Viewed

Tap Again To Close

Job Description

full time

Want a Cruise Sales role that doesn't have you working evenings and hardly any weekends? Want cruise sales with a better work life balance? And would you like to work with Travel Agents on bookings rather than dealing with the general public this is the Cruise Consultant role you've been waiting for!

I am looking for Cruise Experts to join a well-established Cruise Team within a well-respected, successful South Birmingham based travel company, who also offer fully remote working. Salary up to 25k pa, OTE 32k pa, no hard sales Mon-Fri (Apply online only), 2 Sat's a month (day off in lieu) no Sundays! If you have experience of working for a Cruise Travel Agency, then it's time to apply!

THE JOB:

- Taking enquiries over the phone from Travel Agents

- Ensuring calls are dealt with efficiently and professionally.

- Offering excellent customer service.

- Quoting holidays and converting into bookings.

- Specialising in Cruise holidays

- Promote and sell additional ancillary sales on all bookings and offering upgrades to increase company profit.

- Working towards monthly performance targets.

- Keeping your product and brand knowledge up to date whilst having in-depth knowledge of the company's brochures and destinations

EXPERIENCE REQUIRED:

To work remotely in this role, you must have at least 12 months of recent experience working as a Cruise Specialist, selling a broad range of cruises. Ideally you will have first hand cruising experience and be able to package cruise and flights on a GDS

THE PACKAGE

You will receive a competitive salary up to 25k pa with an OTE of us to 32000, travel concessions, educationals and those great working hours! Mon-Fri (Apply online only), 2 Sat's a month (day off in lieu) no Sundays! If

INTERESTED:

Please follow the instructions to apply attaching your CV. This vacancy is being managed by Katy Gaskell. I can be contacted on (phone number removed) or (url removed) HNot right for this role, or this role not right for you, but keen to further your career in the Travel Industry? We have a variety of different opportunities so do submit your CV!

This advertiser has chosen not to accept applicants from your region.

Cruise Sales Consultant

B1 Birmingham, West Midlands Travel Trade Recruitment Limited

Posted 2 days ago

Job Viewed

Tap Again To Close

Job Description

full time

Want a Cruise Sales role that doesn't have you working evenings and hardly any weekends? Want cruise sales with a better work life balance? And would you like to work with Travel Agents on bookings rather than dealing with the general public this is the Cruise Consultant role you've been waiting for!

I am looking for Cruise Experts to join a well-established Cruise Team within a well-respected, successful South Birmingham based travel company, who also offer fully remote working. Salary up to 25k pa, OTE 32k pa, no hard sales Mon-Fri (Apply online only), 2 Sat's a month (day off in lieu) no Sundays! If you have experience of working for a Cruise Travel Agency, then it's time to apply!

THE JOB:

- Taking enquiries over the phone from Travel Agents

- Ensuring calls are dealt with efficiently and professionally.

- Offering excellent customer service.

- Quoting holidays and converting into bookings.

- Specialising in Cruise holidays

- Promote and sell additional ancillary sales on all bookings and offering upgrades to increase company profit.

- Working towards monthly performance targets.

- Keeping your product and brand knowledge up to date whilst having in-depth knowledge of the company's brochures and destinations

EXPERIENCE REQUIRED:

To work remotely in this role, you must have at least 12 months of recent experience working as a Cruise Specialist, selling a broad range of cruises. Ideally you will have first hand cruising experience and be able to package cruise and flights on a GDS

THE PACKAGE

You will receive a competitive salary up to 25k pa with an OTE of us to 32000, travel concessions, educationals and those great working hours! Mon-Fri (Apply online only), 2 Sat's a month (day off in lieu) no Sundays! If

INTERESTED:

Please follow the instructions to apply attaching your CV. This vacancy is being managed by Katy Gaskell. I can be contacted on (phone number removed) or (url removed) HNot right for this role, or this role not right for you, but keen to further your career in the Travel Industry? We have a variety of different opportunities so do submit your CV!

This advertiser has chosen not to accept applicants from your region.
 

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