47,021 Customer Centric Approach jobs in the United Kingdom

Customer Experience Executive

This is a market-leading company in the commercial catering sector, currently seeking a Customer Experience Executive to join their Internal Sales team. This is a key front-line role focused on delivering exceptional service to customers, dealers, and internal teams.

You'll be the first point of contact for incoming enquiries via phone, email, and live chat, while also supporting sales processes by accurately processing orders and maintaining strong relationships across the business.

This is a great opportunity for someone with customer service experience in a fast-paced environment who enjoys building relationships, problem-solving, and being part of a collaborative and supportive team.

Key Responsibilities

• Act as first-line support for customer enquiries via phone, email & live chat
• Deliver high-quality service and resolve queries efficiently
• Accurately process orders using internal systems
• Collaborate with dealers, end-users, and internal departments
• Support sales initiatives and reporting (e.g. nil/low spend accounts)
• Provide admin support including documentation and filing
• Monitor and improve customer service processes
• Assist with product knowledge updates and training

Key Skills & Experience

• Customer service experience in a B2B busy sales or support environment
• Confident communicator with excellent phone and email manner
• Strong organisational and time-management skills
• Comfortable using Microsoft Office, especially Excel and Word
• Proactive, solution-focused, and able to work both independently and in a team
• Knowledge of the commercial catering or hospitality industry is a plus (not essential)

ACS are recruiting for a Customer Experience Executive . If you feel that you have the skills and experience required in this advertisement to be a Customer Experience Executive submit your CV including an outline of your experience as a Customer Experience Executive . It is always a good idea to include a covering letter outlining your experience as a Customer Experience Executive with your application as this will enhance your chances of selection and improve your prospects of landing the Customer Experience Executive role you desire.

Customer Experience Advisor

Salary: 25,400.00 plus Veolia benefits and pension

Hours : 40 hours per week Monday to Friday 8:30-17: 00

Location: Cannock, WS11 8JP (Head Office)

Duration: FTC 6 Months (possibility to extend or become permanent)



When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life.

We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.



What will you be doing? The difference you'll make:

• Answering and recording all inbound calls and emails - ensuring resolutions are arranged and communicated effectively
  
• Always putting our customers first and finding personalised solutions to meet their needs.
  
• Building strong relationships with both internal and external customers to ensure we deliver the best service.
  
• Constantly seeking ways to improve the customer experience and resolve any challenges they may face.
  
• Keeping up-to-date records and adhering to data protection regulations to ensure customer confidentiality.
  
• Supporting the business by promoting Veolia's products and services to our customers.
  
• Embracing a curious and proactive attitude to continuously develop our knowledge and skills.
  
• Working collaboratively with other teams to deliver timely resolutions for our customers.
  
• Bringing your best selves to work every day to achieve targeted growth and provide exceptional service.
  

What we're looking for:



We welcome applications from candidates who have minimal Customer Service and Administration experience as we believe there is more to a person than a CV. Do you have the desire to be part of a high-performing team and have transferable skills from your current or previous employment? If the answer is yes, we would like to hear from you.



What you'll bring:

• Proven Ability to put the customer first, whether it's face to face or on the phone.
  
• An ability to take the time to truly listen to customers and understand their needs, ensuring effective communication.
  
• Enjoy working as part of a team and thrive under pressure, with a flexible and can-do approach.
  
• Use strong planning and organisational skills to deliver excellent service.
  
• Show great interpersonal skills and pay attention to detail in everything we do.
  
• Be proactive, adaptable, and always willing to go the extra mile for our customers.
  
• Have a passion for personal and professional growth, and a commitment to exceeding expectations.
  
• Be open to a broad range of activities and able to adapt to changing business needs.
  
• Good attention to detail, speed of typing, and a friendly telephone manner are essential.
  
• A basic understanding of business finance and customer profitability is important.
  
• Be proficient in using Google Office Applications and able to learn new systems quickly.
  
• Take initiative and have a genuine interest in going above and beyond for customers.
  
• Possess relevant qualifications such as NVQ Level 2 in Customer Services and at least 5 GCSEs grade C or above including Maths and English.
  
• Have the right to work in the UK.
  

What we can offer you:

• 25 days of annual leave
  
• Facilities parking and subsidised lunch
  
• Access to our company pension scheme
  
• Discounts on everything from groceries to well known retailers
  
• Access to a range of resources to support your physical, mental and financial health; so you
  
• can lean on us whenever you need to
  
• One paid days leave every year to volunteer and support your community
  
• Ongoing training and development opportunities, allowing you to reach your full potential
  

What's next?

Apply today, so we can make a difference for generations to come.

We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career.

We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles.

We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.

Customer Experience Advisor
 

At Avove, we don’t just offer employment we offer opportunity. As a vital part of our team, you will be empowered to grow professionally through full training, hands-on experience, and continuous development. We believe our people are the backbone of our success, and we reward great work with competitive benefits and a supportive, inclusive environment where you can truly be yourself. Join us in shaping exceptional customer experiences and take the next step toward a fulfilling career where your potential is recognised and your ambition is encouraged.

This is a full-time permanent  role and will be based at our office in Durham  along with working from home on a hybrid basis. You will be required to work in the office or on site 3 days a week. This role does require you to have a full driving licence  as you will be expected to travel within the region. 

About the role…

Are you passionate about people, communication, and making a real difference in your community? Join us as a Customer Experience Advisor, where you will be at the heart of delivering exceptional service, building trust with customers and stakeholders across the region.

As a key ambassador for our programme of works, you will proactively connect with customers/stakeholders to share appointment details, listen to their needs, and ensure every interaction is smooth, respectful, and tailored. From access arrangements to structural concerns, you will capture every detail that matters.

Your day will be dynamic, engaging, and full of opportunities to make a positive impact:

•    Engage with customers/stakeholders via phone, email, in-person, and online platforms, always with empathy and professionalism.
•    Deliver outstanding service to both internal and external customers, ensuring satisfaction is not just met, but exceeded.
•    Manage your time effectively, prioritising tasks and responding swiftly to enquiries.
•    Keep our systems updated, ensuring accurate records and timely escalation of issues.
•    Take ownership of challenges and see them through to resolution.
•    Handle complaints with care, resolving them within KPIs and SLAs while maintaining our reputation for excellence.

More Than Just a Job – A Role with Purpose

This is not just about customer service, it’s about creating social value. You will contribute to initiatives that support:

•    Environmental sustainability
•    Biodiversity
•    Community engagement
•    Financial wellbeing
•    STEM education

Innovation and collaboration are at the core of everything we do. You’ll be encouraged to bring fresh ideas and help us build a service that’s not only efficient but truly exceptional.

About you…

Are you a skilled Customer Experience Advisor with strong people management abilities and the capability to communicate clearly and professionally, both in writing and verbally? The ideal candidate will possess excellent IT skills, particularly with Microsoft Office applications such as Word, Excel, and Outlook, and have a proven track record in a customer support role. Previous experience in the utilities sector is highly desirable, as it will help you navigate the unique challenges of our industry. You will be responsible for managing customer interactions with empathy and professionalism, ensuring that all concerns are addressed promptly and effectively while maintaining strong relationships with both customers and stakeholders.

What’s in it for you…

We offer a rewarding salary that is tailored to your skills and experience. But that’s not all! We celebrate hard work and give recognition to our colleagues. In addition to this, we understand that one size doesn’t fit all so everyone has access to a variety of flexible benefits that work for you.

•    24 days holiday plus bank holidays
•    Company pension scheme
•    Life assurance
•    Private GP Helpline & Health Cash Plan
•    Avove Discount Scheme
•    Family friendly policies
•    A selection of lifestyle benefit options
•    Financial wellbeing programme
•    Employee assistance program for health and wellbeing and onsite mental health first aiders to support our colleagues
•    We love to give back so we offer you volunteering days in your community and charity matched giving where we will boost your fundraising.

About us…

We design, build and maintain the UK’s utilities infrastructure to help transform local communities for the better. We provide cutting-edge and sustainable engineering solutions and play a critical role in helping to keep the water running, the lights on and people connected.

We are an expert, responsible and agile partner, providing vital services to water, power and telecommunications sectors. We work closely with our clients to help protect and improve their assets, enhance customer experience and protect the natural environment. Everything we do is designed to drive continual improvement and move life forward

We are proud to work in partnership with leading utility providers, including Severn Trent, United Utilities, Yorkshire Water, Northern PowerGrid, Northumbrian Water Group, Scottish Power Energy Networks and Scottish Water

We are an equal opportunities employer.

We welcome applications from candidates of all races, genders, disabilities, religions, ages and sexual orientations. We know that having a diverse workforce encourages new perspectives, inspires creativity and creates an engaging workplace and we are committed to creating an inclusive environment where all colleagues can thrive. When it comes to inclusion, we’re making sure we keep up the progress with our Communities of Practice, who help us do just that.

What next.

We encourage you to apply for this role as soon as you can. We recognise talent waits for no one, so we progress candidates individually through all stages of recruitment process.

If you have any questions, please reach out for an informal discussion.

About Us

Connect2Kent provides a managed service across all sectors providing temporary, contract and interim opportunities into Kent County Council. Our service is built on our values of ethical, trustworthy, and caring, and our profits are returned to our Local Authority shareholders.

About the Role

The Financial Assessment & Income Unit implement policies and legislation associated with the financial requirements of supporting clients known to Adult Social Care and Health. This role provides high quality administrative support to the Financial Assessment & Income Unit. You will provide a first-class customer service to colleagues within the Council and external customers of the Authority, handling customer enquires face to face, over the telephone, internet or email, giving information and resolving queries.

What is the day-to-day of the role:

• Provide the front-facing role for all people approaching the Financial Assessment & Income Unit, dealing with high volumes of contact with the public promptly and sensitively using a customer focused approach.

• Support the day to day clerical and administrative functions of the teams, including the processing of all incoming and outgoing mail, received via post, email and any related systems.

• Update, modify and retrieve data on both manual and computerised systems, as specified, ensuring that work is completed within the appropriate deadlines and the highlighting of any discrepancies.

• Handle confidential and sensitive information in line with General Data Protection Regulation (GDPR) requirements.

• Process, maintain and monitor client financial records. Ensure accuracy and timely progression with every case that you come into contact with.

• Be responsible for updating computer based systems and records.

Required Skills and Qualification

• Excellent analytical, accuracy, numeracy, and calculation skills.
• Must be able to build a good rapport with customers through good communication.
• Must have strong organisational skills.
• Positive individual who engages well with colleagues and fosters excellent team spirit

Benefits

• No weekend working.
• 30 hours per week.
• 4 x 7.5 hour days or 5 x 6 hour days

APPLY NOW!

Connect2Kent is a trading style of Commercial Services Kent LTD - A company wholly owned by Kent County Council. Connect2Kent is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.

Customer Experience Manager

Kings Langley, office based

Full-Time | Permanent, Monday to Friday early finish on Friday

35,000-40,000 dependent on experience

Are you a passionate leader with a drive for delivering exceptional customer experiences? Do you thrive in a fast-paced environment where your ideas and leadership can make a real impact? Our client is seeking a Customer Experience Manager to lead their dedicated team and champion a culture of excellence.

Primary Purpose of the Role

As Customer Experience Manager, you'll be at the heart of the business, leading a customer focused team to deliver first-class service to every customer. You'll work closely with the Head of Internal Sales & Customer Excellence to align departmental performance with the company's strategic goals, while fostering a positive, collaborative and high-performing environment.

Key Responsibilities

• Inspire and support a team of 8 to consistently deliver high-quality service
• Champion a culture of adaptability, positivity and continuous improvement
• Collaborate across departments to streamline operations and enhance customer satisfaction
• Represent the Customer Service team internally and externally with professionalism and enthusiasm
• Supervise daily operations and ensure KPIs are met
• Coach and develop team members to reach their full potential
• Lead recruitment, onboarding and performance reviews
• Manage training plans, team rota and personnel matters including absences and holiday requests
• Monitor customer interactions and implement strategies to improve satisfaction
• Investigate service calls to identify root causes and drive corrective actions
• Support the team with complex queries and liaise with Finance on invoice issues
• Ensure compliance with company policies and end-user guidelines

What This Client is Looking For

• Proven experience in customer experience/service management
• Strong leadership and coaching skills
• Proficiency in CRM systems (HubSpot preferred)
• Excellent communication and problem-solving abilities
• Adaptable, empathetic and skilled in negotiation
• A team player who builds strong relationships across the business

This is more than just a management role, it's an opportunity to shape the future of customer service within a forward-thinking company. If you're ready to lead with purpose and make a lasting impact, we'd love to hear from you.

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

Customer Experience Manager

Kings Langley, office based

Full-Time | Permanent, Monday to Friday early finish on Friday

35,000-40,000 dependent on experience

Are you a passionate leader with a drive for delivering exceptional customer experiences? Do you thrive in a fast-paced environment where your ideas and leadership can make a real impact? Our client is seeking a Customer Experience Manager to lead their dedicated team and champion a culture of excellence.

Primary Purpose of the Role

As Customer Experience Manager, you'll be at the heart of the business, leading a customer focused team to deliver first-class service to every customer. You'll work closely with the Head of Internal Sales & Customer Excellence to align departmental performance with the company's strategic goals, while fostering a positive, collaborative and high-performing environment.

Key Responsibilities

• Inspire and support a team of 8 to consistently deliver high-quality service
• Champion a culture of adaptability, positivity and continuous improvement
• Collaborate across departments to streamline operations and enhance customer satisfaction
• Represent the Customer Service team internally and externally with professionalism and enthusiasm
• Supervise daily operations and ensure KPIs are met
• Coach and develop team members to reach their full potential
• Lead recruitment, onboarding and performance reviews
• Manage training plans, team rota and personnel matters including absences and holiday requests
• Monitor customer interactions and implement strategies to improve satisfaction
• Investigate service calls to identify root causes and drive corrective actions
• Support the team with complex queries and liaise with Finance on invoice issues
• Ensure compliance with company policies and end-user guidelines

What This Client is Looking For

• Proven experience in customer experience/service management
• Strong leadership and coaching skills
• Proficiency in CRM systems (HubSpot preferred)
• Excellent communication and problem-solving abilities
• Adaptable, empathetic and skilled in negotiation
• A team player who builds strong relationships across the business

This is more than just a management role, it's an opportunity to shape the future of customer service within a forward-thinking company. If you're ready to lead with purpose and make a lasting impact, we'd love to hear from you.

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

What you’ll be doing: Taking responsibility for the overall customer experience across the store from the checkout to back of house ensuring we deliver on our customer commitments Managing the front-end checkout operation, ensuring all our customers are served in line with our expectations Managing operations in our petrol station (If your shop has one) People management is a big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate.  At times you may assume overall responsibility for running the store, making sure that all colleagues are given direction and support to deliver for the customer. What makes a great customer experience manager: Previous line management responsibilities in a fast-paced, operational environment. Someone who is truly obsessed with customers and service, and coaches a team to do the same. Delivers KPI's or other performance indicators. Can manage disciplinaries, performance issues or other similar employee relations issues. Leads operations and comfortable doing this alone in the absence of more senior management. Essential Criteria: A track record of delivering exceptional customer experiences, with evidence of coaching others to consistently raise the bar. Experience leading teams in a dynamic, customer-facing environment — you’ve inspired others, driven high performance, and created a culture where colleagues thrive. Leadership experience in a high-volume, fast-paced operational setting — whether in retail, food service, or hospitality — where you’ve overseen daily operations, solved business problems, and kept teams focused on what matters most: delivering for customers. Proven success in delivering against a wide range of KPIs — from sales and stock availability to customer satisfaction and colleague engagement, you’ve made a measurable difference. Experience managing complex people matters, including performance, absence, and formal employee relations cases, with confidence and fairness. Leading in our stores:
Our management teams don’t just run stores - they’re the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, they’re hands-on, sleeves-rolled-up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next-level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time.
Working for us has great rewards
Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including: Discount card – 10% discount off on your shopping at Sainsbury’s, Argos, Tu and Habitat after fourweeks. This increases to 15% discount off at Sainsbury’s every Friday and Saturday and 15% off at Argos every pay day. An annual bonus scheme based on our, and your, performance.  Free food and hot drinks provided for Colleagues in all our stores. Generous holiday entitlement, maternity and paternity leave. Pension – we’ll match 4-7.5% of your pension contributions. Sainsbury’s share scheme – build up an investment at discounted rates. Wellbeing support – access to emotional support, counselling, legal and financial advice. Colleague networks – link with like-minded people to help fulfil your potential. Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI. Special offers on gym memberships, restaurants, holidays, retail vouchers and more. An inclusive place to work and shop:
We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us.
To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look . 
Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.

What you’ll be doing: Taking responsibility for the overall customer experience across the store from the checkout to back of house ensuring we deliver on our customer commitments Managing the front-end checkout operation, ensuring all our customers are served in line with our expectations Managing operations in our petrol station (If your shop has one) People management is a big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate.  At times you may assume overall responsibility for running the store, making sure that all colleagues are given direction and support to deliver for the customer. What makes a great customer experience manager: Previous line management responsibilities in a fast-paced, operational environment. Someone who is truly obsessed with customers and service, and coaches a team to do the same. Delivers KPI's or other performance indicators. Can manage disciplinaries, performance issues or other similar employee relations issues. Leads operations and comfortable doing this alone in the absence of more senior management. Essential Criteria: A track record of delivering exceptional customer experiences, with evidence of coaching others to consistently raise the bar. Experience leading teams in a dynamic, customer-facing environment — you’ve inspired others, driven high performance, and created a culture where colleagues thrive. Leadership experience in a high-volume, fast-paced operational setting — whether in retail, food service, or hospitality — where you’ve overseen daily operations, solved business problems, and kept teams focused on what matters most: delivering for customers. Proven success in delivering against a wide range of KPIs — from sales and stock availability to customer satisfaction and colleague engagement, you’ve made a measurable difference. Experience managing complex people matters, including performance, absence, and formal employee relations cases, with confidence and fairness. Leading in our stores:
Our management teams don’t just run stores - they’re the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, they’re hands-on, sleeves-rolled-up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next-level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time.
Working for us has great rewards
Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including: Discount card – 10% discount off on your shopping at Sainsbury’s, Argos, Tu and Habitat after fourweeks. This increases to 15% discount off at Sainsbury’s every Friday and Saturday and 15% off at Argos every pay day. An annual bonus scheme based on our, and your, performance.  Free food and hot drinks provided for Colleagues in all our stores. Generous holiday entitlement, maternity and paternity leave. Pension – we’ll match 4-7.5% of your pension contributions. Sainsbury’s share scheme – build up an investment at discounted rates. Wellbeing support – access to emotional support, counselling, legal and financial advice. Colleague networks – link with like-minded people to help fulfil your potential. Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI. Special offers on gym memberships, restaurants, holidays, retail vouchers and more. An inclusive place to work and shop:
We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us.
To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look . 
Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.

What you’ll be doing: Taking responsibility for the overall customer experience across the store from the checkout to back of house ensuring we deliver on our customer commitments Managing the front-end checkout operation, ensuring all our customers are served in line with our expectations Managing operations in our petrol station (If your shop has one) People management is a big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate.  At times you may assume overall responsibility for running the store, making sure that all colleagues are given direction and support to deliver for the customer. What makes a great customer experience manager: Previous line management responsibilities in a fast-paced, operational environment. Someone who is truly obsessed with customers and service, and coaches a team to do the same. Delivers KPI's or other performance indicators. Can manage disciplinaries, performance issues or other similar employee relations issues. Leads operations and comfortable doing this alone in the absence of more senior management. Essential Criteria: A track record of delivering exceptional customer experiences, with evidence of coaching others to consistently raise the bar. Experience leading teams in a dynamic, customer-facing environment — you’ve inspired others, driven high performance, and created a culture where colleagues thrive. Leadership experience in a high-volume, fast-paced operational setting — whether in retail, food service, or hospitality — where you’ve overseen daily operations, solved business problems, and kept teams focused on what matters most: delivering for customers. Proven success in delivering against a wide range of KPIs — from sales and stock availability to customer satisfaction and colleague engagement, you’ve made a measurable difference. Experience managing complex people matters, including performance, absence, and formal employee relations cases, with confidence and fairness. Leading in our stores:
Our management teams don’t just run stores - they’re the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, they’re hands-on, sleeves-rolled-up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next-level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time.
Working for us has great rewards
Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including: Discount card – 10% discount off on your shopping at Sainsbury’s, Argos, Tu and Habitat after fourweeks. This increases to 15% discount off at Sainsbury’s every Friday and Saturday and 15% off at Argos every pay day. An annual bonus scheme based on our, and your, performance.  Free food and hot drinks provided for Colleagues in all our stores. Generous holiday entitlement, maternity and paternity leave. Pension – we’ll match 4-7.5% of your pension contributions. Sainsbury’s share scheme – build up an investment at discounted rates. Wellbeing support – access to emotional support, counselling, legal and financial advice. Colleague networks – link with like-minded people to help fulfil your potential. Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI. Special offers on gym memberships, restaurants, holidays, retail vouchers and more. An inclusive place to work and shop:
We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us.
To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look . 
Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.