What Customer Data Jobs are in the United Kingdom?

frog - Consultant/Senior Consultant - Data Science (Customer Data) - London Reference Code: -en_GBContract Type:PermanentProfessional Communities: Strategy & Transformation

Why Join frog?

Since June 2021, frog is part of Capgemini Invent. frog partners with customer-centric enterprises to drive sustainable growth, by building and orchestrating experiences at scale, while harnessing the power of data and technology. Were inventing the future of customer experiences by delivering market-defining business models, products, services, brand engagements and communications.

Joining frog means youll be joining the pond, a global network of studios, each with a thriving in-person and vibrant virtual culture. frogs are curious, collaborative, and courageous, united by our passion for improving the human experience across our areas of expertise, while each bringing our unique and diverse skills and experiences to the table. We draw on our global reach and local knowledge to solve complex problems and create innovative, sustainable solutions that touch hearts and move markets. frogs prize humour, positivity, and community just as highly as performance and outcomes. Our culture is open, flexible, inclusive, and engaging. Working at frog means being empowered to meet the moment, and Make Your Mark on every project, in your studio, your communityand the world at large.

frog Data

Join our frog data team and help shape the future of data and AI consulting. We help brands unlock the value and power of data and AI through the lense of customer experience. Youll work at the intersection our solutions focus on CX Data and AI, strategy, activation & personalisation, analytics, insights, measurement and advanced data science, turning complex data into transformative solutions that drive real impact. If youre passionate about using data and AI to create smarter, more human experiences, this is your opportunity to lead change and make a difference

An Overview Of The Role

Due to continued growth, were expanding our Data Science capability and are keen to hear from strong candidates at both Consultant and Senior Consultant level.

Were looking for individuals with handson experience in data science who are curious about the fastevolving AI landscape. Youll bring demonstrable, handson experience working with Generative AI (GenAI) and Large Language Models (LLMs), including deliveryfocused development or evaluation work

You may bring experience from one or more areas such as customer behaviour analytics, marketing, commercial, web, or product analytics, and have spent time working within marketing, customer, digital, or commercial domains. What matters most is your ability to apply datadriven insight to real business challenges.

For candidates joining at Senior Consultant level, there will be opportunities to take on greater responsibility for project delivery, stakeholder engagement, and supporting the development of others. For those at Consultant level, the role offers strong exposure to client work, learning from experienced practitioners, and a clear pathway for progression.

We value curiosity, collaboration, and a growth mindset, and we encourage applications from candidates who may not meet every requirement but are excited about developing their skills within a supportive consulting environment

What We Look For

• Data Science & AI Expert Expert in building and evaluating Generative AI solutions and Large Language Models (LLMs) for various use cases. Experience in developing and implementing machine learning models, including predictive, forecasting, classification, and deep learning models.
• CX Data Experience - Hands-on experience in customer behaviour analytics, marketing, commercial, web, or product analytics with core focus in customer experience. Experience in working with various data sets, including transactional/EPOS, digital, social and loyalty.
• AI Delivery Excellence Proven experience owning workstreams including planning, execution, and successful delivery of insights or AI/ML POCs, MVPs and production grade solutions.
• Programming Experience - Skilled in using programming languages such as Python
• Cloud Expertise - Knowledge of cloud platforms and tools for data science and machine learning.
• Data Visualisation Experience - Utilise visualisation tools such as Power BI or Tableau to present data insights effectively.
• Collaborative team playe r Collaborate with cross-functional teams to understand business challenges and create valuables products/solutions
• Excellent Communicato r Ability to communicate complex ideas clearly, with excellent written and oral presentation skills, that engages internal and external audiences
• Innovative Mind - A strong interest and experience with the latest advancements in data, AI, machine learning, and data science space

It Would Be a Bonus If You Have

• Experience in primary growth sectors; CPR (Consumer Products & Retail), ETU (Energy, Utilities, and Telecommunications), and PS (Public Sector).
• Familiarity with Agentic AI development
• Familiarity with ethical considerations and best practices in AI and data science.
• People management skills, including mentoring, guiding, and developing junior team members.

Need To Know

We dont just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work.

We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements.

Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained Mental Health Champions across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy

CSR

Were also focused on using tech to have a positive social impact. So, were working to reduce our own carbon footprint and improve everyones access to a digital world. Its something were really serious about. In fact, we were even named as one of the worlds most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, youll join a team that does the right thing.

Whilst you will have London as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice.

We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance.

About Capgemini Invent

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of 22.5 billion.

More information is at available at:

Inspired Thinking Group (ITG) is seeking an experienced Product Owner to stabilise and transform the customer account experience across a complex digital ecosystem for a global automotive client. The role blends Product Ownership and Product Management, leading cross-functional discovery and defining a target-state operating model across CRM, mobile apps and supporting systems.

The successful candidate will assess end-to-end journeys, data flows and governance to address fragmentation and risk,

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We Are

Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence.

Visit us at:

The Role

Customer data has never been more valuable — or more complex to activate. Brands are sitting on rich signals across every channel, but most are still struggling to connect them, trust them, and turn them into real customer experiences that drive growth.

Demand for this expertise has never been higher. Organisations across every sector are racing to make their customer and business data AI‑ready. Clients need consultants who understand this landscape end‑to‑end: the platforms, the data foundations, and the AI ambition sitting on top of it.

As a Customer Data Strategy Consultant, you will help clients cut through that complexity. You will shape strategies that span the full customer data lifecycle — from how data is collected and unified, to how it powers personalisation, decisioning, and measurable business outcomes. You will work at the intersection of business strategy, data architecture, and emerging AI capability, translating what is technically possible into what is commercially valuable.

This is not a role for people who produce strategies and move on. It is for people who stay invested in the outcome — who care whether the roadmap actually gets built, whether the CDP actually activates, whether the client is genuinely better off. You bring the thinking and you drive the doing.

What You Will Do

Shape Customer Data Strategy

• Define how clients collect, unify, and activate customer data across online and offline channels
• Develop data strategies that connect directly to business outcomes — revenue growth, retention, acquisition efficiency, and lifetime value
• Advise on data governance, consent, and privacy frameworks in an era of increasing regulation (GDPR, post‑cookie, AI Act)
• Turn ambiguous client challenges into clear, actionable roadmaps with defined milestones and measurable value
• Help clients build the case for investment — developing business cases that resonate at board level

Design & Modernise Customer Data Architecture

• Lead the design and implementation of Customer Data Platforms (CDPs), MDM systems, and CRM ecosystems
• Guide clients through legacy modernisation — moving from fragmented, batch‑driven systems to cloud‑native, event‑driven architectures
• Evaluate and recommend the right technology stack across Martech, Adtech, and data platform ecosystems — with a point of view, not just a list of options
• Architect data foundations that are AI‑ready: unified, trusted, real‑time, and governed

Bridge AI Ambition & Data Reality

• Advise clients on how AI can transform customer engagement — personalisation at scale, GenAI‑powered content, conversational interfaces, intelligent decisioning, and next‑best‑action
• Assess a client's data readiness for AI and define a practical path to close the gap — covering data quality, governance, identity, and architecture prerequisites
• Translate AI ambition into grounded strategy: you do not need to build the models, but you need to understand what makes them work and what gets in the way
• Help clients define measurement frameworks that prove the value of AI and data investments to the business

Drive Product & Delivery

• Define and manage customer data products — use case prioritisation, roadmap development, KPIs, and iterative delivery
• Lead workstreams end‑to‑end, from discovery and design through to implementation and handover — you own the outcome, not just the slide
• Work across business and technical teams as a translator: turning business requirements into data requirements, and data capabilities into business value
• Operate in agile delivery environments, managing stakeholders at all levels from data engineers to C‑suite

Engage Clients & Build Trust

• Act as a trusted advisor to senior client stakeholders — guiding decisions, challenging assumptions, and building long‑term relationships
• Facilitate workshops, present recommendations, and communicate complex data concepts to non‑technical audiences with clarity and confidence
• Contribute to business development — shaping proposals, supporting pitches, and spotting opportunities to grow client relationships

What You Will Bring

Required — Experience & Knowledge

• 4+ years of experience in customer data strategy, data architecture, product management, or a related consulting discipline
• Deep understanding of the modern customer data ecosystem: CDPs (Salesforce Data Cloud, Adobe Experience Platform, Treasure Data, mParticle), MDM, CRM, and data warehousing
• Familiar with analytical approaches used in customer strategy: segmentation, propensity modelling, next‑best‑action, attribution, and customer journey analytics — ability to interpret and apply, not necessarily build
• Knowledge of cloud data platforms (Azure, GCP, AWS) and modern data architecture patterns (medallion architecture, data mesh, real‑time streaming)
• Proven ability to build business cases, develop roadmaps, and communicate value to senior stakeholders
• Practical understanding of how AI is applied to customer data strategy — from a commercial and strategic lens, not a data science one
• Awareness of AI applications in customer engagement: personalisation, content generation, conversational AI, and intelligent decisioning

Preferred

• Experience leading or contributing to CDP implementations or data platform migrations end‑to‑end
• Solid understanding of data governance, data quality, and privacy regulation (GDPR, ePrivacy, cookieless future)
• Certifications in cloud architecture, data governance, or relevant Martech platforms
• Bachelor's or Master's degree in Business, Marketing, Data, or a related field

Who You Are

You are a strategist who gets things done. You are just as comfortable in a client workshop defining the vision as you are rolling up your sleeves to turn that vision into a concrete plan with owners, milestones, and accountability.

When a client brings you a problem, your instinct is not to reach for a framework — it is to understand the real constraint, form a point of view, and start moving. You do not wait for perfect information. You work with what you have, make smart assumptions, and course‑correct as you learn. You are solution‑oriented by nature: the problem is just the starting point.

You take ownership. If a workstream is drifting, you course‑correct it. If stakeholders are misaligned, you get them in a room. If the brief is unclear, you sharpen it. You care about outcomes, not just outputs — and the people around you can feel the difference.

What's in it for You

Our Total Rewards consist of a competitive basic salary, annual performance bonus, opportunities to acquire equity and a wide range of health and wellbeing benefits. These include:

• 30 days of leave per year plus 3 extra volunteering days for charitable work of your choice
• Family‑friendly and flexible work policies
• Attractive pension plan with financial wellbeing support and resources
• Private healthcare insurance plan and Mental Wellbeing support
• Employee Assistance Programme, Career Development and Counselling
• A range of generous Parental Leave offerings

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent‑ and innovation‑led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, sexual orientation, gender identity or expression, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

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London, Manchester or other UK locations Practice: Data & AI Accenture Song

Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence.

Visit us at:

The Data & AI team:

The Data and AI revolution is changing everything. It’s everywhere – transforming how we work and play. Join Accenture and help transform leading organisations and communities around the world. Accenture Data and AI is driving these exciting changes and bringing them to life across 40 industries in more than 120 countries. The sheer scale of our capabilities and client engagements and the way we collaborate with the ecosystem, operate and deliver value provides an unparalleled opportunity to grow and advance.

Accenture’s Data and AI practice covers the range of Data and AI skills, from Strategy, Data Science, Data Architecture, AI Engineering and Visual Insights. When combined with Accenture’s broader Strategy and Consulting practice, we are able to bring together the unique ability to drive end to end business change through the application of Data and AI.

You’ll learn, grow and advance in an innovative culture that thrives on shared success, diverse ways of thinking and enables boundaryless opportunities that can drive your career in new and exciting ways.

If you’re looking for a challenging career working in a vibrant environment with access to training and a global network of experts, this could be the role for you. As part of our global team, you’ll be working with cutting‑edge technologies and will have the opportunity to develop a wide range of new skills on the job.

As a Customer Data Platform Consultant, you will:

Have an extensive background in customer data platforms for large organizations and will be comfortable integrating multiple complex data sets, so clients better understand their customers and how to activate them for marketing use cases.

During client projects you will be hands‑on in delivering a customer‑centric vision, often providing pivotal guidance for data‑driven decision‑making, data integration and enhancing customer experience strategies for our clients.

Responsibilities:

• Deliver implementation and ongoing management of the customer data platforms from various vendors.
• Rapidly diagnose and understand the complexities of existing technologies, including CRM, analytics tools, marketing platforms and data warehouses.
• Advise and ensure the appropriate integration strategies for clients based on their legacy technology stack.
• Maintain system health, troubleshoot issues, and implement updates as needed.
• Facilitate the collection, integration, and unification of customer data from multiple sources.
• Ensure data accuracy, completeness, and compliance with data governance policies and regulations (e.g., GDPR, CCPA).
• Collaborate with IT and data teams to resolve data discrepancies and maintain data hygiene.
• Develop and manage customer segmentation models and predictive analytics to inform marketing and sales strategies.
• Partner with analytics teams to leverage advanced analytics capabilities.
• Work closely with marketing teams to create personalized, data‑driven campaigns.
• Enable real‑time customer journey orchestration/personalisation through the CDP.
• Monitor and optimise the effectiveness of customer engagement strategies.

Collaboration and Communication:

• Act as the primary liaison between stakeholders to align the CDP’s capabilities with business goals on the client’s behalf.
• Proactively identify and mitigate risks related to customer data management.

We are looking for experience in the following skills:

• Strong proficiency with customer data platforms (e.g., Segment, Treasure Data, Tealium, Salesforce CDP, Adobe Experience Platform).
• Certification in CDP technologies or related tools.
• Knowledge of machine learning and predictive modelling.
• Appreciation of marketing automation platforms (e.g., HubSpot, Marketo).
• Comfortable operating in matrixed organisations and comfortable being part of cross‑functional teams.
• Strong understanding of data integration processes, APIs, and database management.
• Experience with analytics tools (e.g., Google Analytics, Tableau, Power BI) and CRM systems.
• Familiarity with data privacy regulations (e.g., GDPR, CCPA) and best practices in data governance.
• Excellent problem‑solving, communication and project management skills.

What’s in it for you:

Our Total Rewards consist of a competitive basic salary, annual performance bonus, opportunities to acquire equity and a wide range of health and wellbeing benefits.

These include perks such as:

• 30 days of leave to spend each year plus 3 extra volunteering days per year for charitable work of choice.
• Family‑friendly and flexible work policies.
• Attractive pension plan with financial wellbeing support and resources.
• Private healthcare insurance plan and Mental Wellbeing support.
• Employee Assistance Programme, Career Development and Counselling.
• A range of generous Parental Leave offerings.

Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the outstanding services we are known for.

Please note that with all our roles, you should expect some in‑person time for collaboration, learning and building rapport with clients, peers, leaders and communities. As an employer, we will be as flexible as possible to support your specific work‑life needs.

Accenture is an equal opportunities employer and encourages applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age citizenship, marital, domestic or civil partnership status, sexual orientation or gender identity.

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Accenture Song is seeking a Customer Data Strategy Consultant to guide clients in turning data into measurable business value. You will connect business strategy, data architecture, and emerging AI capability to craft end-to-end data roadmaps that unlock growth across channels and touchpoints.

You will stay engaged beyond strategy, ensuring roadmaps are built, CDPs activated, and client outcomes improved through practical, value-driven delivery.

#J-18808-Ljbffr

About the Business LexisNexis® Risk Solutions provides customers with solutions and decision tools that combine public and industry-specific content with advanced technology and analytics to assist in evaluating and predicting risk and enhancing operational efficiency. We use the power of data and advanced analytics to help our customers make better, timelier decisions. By bringing clarity to information, we help make communities safer, insurance rates more accurate, commerce more transparent, business decisions easier, and processes more efficient. You can learn more about LexisNexis Risk Solutions here:LexisNexis Risk Solutions ( About Our Team The MarTech - Marketing Automation team is a dynamic group managing several SaaS-based solutions within the Marketing Technology stack for LNRS Data Services. About the Role This role focuses on designing and delivering scalable customer data platform (CDP) solutions, enabling unified and high-quality customer insights across the organisation. You will work closely with both technical and business stakeholders to shape architecture, lead design decisions, and ensure effective integration of customer data systems. Responsibilities + Design and architect scalable customer data solutions using Oracle Unity CDP, aligned with enterprise data architecture and business objectives + Build and integrate data pipelines to ingest, transform, unify, and synchronize customer data from multiple internal and external sources + Define, implement, and maintain data models supporting Customer 360 profiles, segmentation, and activation use cases, with strong data quality controls + Integrate Oracle Unity CDP with the enterprise data lake and related platforms, ensuring consistency and governance + Lead and contribute to technical design, data modelling, and architecture workshops with engineering and business stakeholders + Identify technical design and data model risks, validate their impact, and develop mitigation strategies + Monitor, optimise, and support ETL processes and CDP operations, resolving data quality, performance, and integration issues + Establish and maintain documentation, data governance, and security standards, ensuring compliance with privacy and regulatory requirements + Communicate technical concepts, trade-offs, and recommendations clearly to non-technical stakeholders and executive audiences + Partner with the Oracle vendor implementation team throughout discovery, build, and go-live phases Requirements + Experience in software engineering, data engineering, or data architecture + Proven experience as a Lead Engineer or Senior Individual Contributor owning critical platforms or capabilities + Experience designing and operating Customer Data Platforms (e.g., Oracle Unity, Salesforce Data Cloud, Adobe Experience Platform, Tealium) + Strong expertise in data modelling, Customer 360 architectures, data pipelines, and ETL frameworks + Strong working knowledge of SQL, Python, and JSON + Experience integrating CDPs with enterprise ecosystems such as data lakes, CRM, marketing automation, and analytics platforms + Experience working with cloud platforms (e.g., Oracle Cloud, AWS, Azure, Snowflake, Databricks) and REST APIs + Understanding of data governance, data quality frameworks, and data privacy regulations, with the ability to lead technical discussions and influence stakeholders What We Offer + Collaboration with Oracle's implementation team during the build phase, providing direct access to product experts and best-practice guidance + Dedicated Oracle University training and certification Learn more about the LexisNexis Risk team and how we work here ( We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here ( to access benefits specific to your location. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact . Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here. Please read our Candidate Privacy Policy. We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights. RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive. Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions. Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.

Why Join frog?

Since June 2021, frog is part of Capgemini Invent. frog partners with customer-centric enterprises to drive sustainable growth, by building and orchestrating experiences at scale, while harnessing the power of data and technology. We’re inventing the future of customer experiences by delivering market-defining business models, products, services, brand engagements and communications.

Joining frog means you’ll be joining the “pond,” a global network of studios, each with a thriving in-person and vibrant virtual culture. frogs are curious, collaborative, and courageous, united by our passion for improving the human experience across our areas of expertise, while each bringing our unique and diverse skills and experiences to the table. We draw on our global reach and local knowledge to solve complex problems and create innovative, sustainable solutions that touch hearts and move markets. frogs prize humour, positivity, and community just as highly as performance and outcomes. Our culture is open, flexible, inclusive, and engaging. Working at frog means being empowered to meet the moment, and Make Your Mark on every project, in your studio, your community—and the world at large.

frog Data

Join our frog data team and help shape the future of data and AI consulting. We help brands unlock the value and power of data and AI – through the lense of customer experience. You’ll work at the intersection our solutions focus on CX Data and AI, strategy, activation & personalisation, analytics, insights, measurement and advanced data science, turning complex data into transformative solutions that drive real impact. If you’re passionate about using data and AI to create smarter, more human experiences, this is your opportunity to lead change and make a difference

An Overview Of The Role

We are seeking a highly skilled Senior Data Science Consultant with hands-on experience, including at least 1-2 years in Generative AI (Gen AI) and Large Language Models (LLM) development and evaluation. The ideal candidate will have extensive experience in one (or more) of the following areas: customer behaviour analytics, marketing, commercial, web, or product analytics, and possess domain knowledge in marketing, customer, digital, and commercial sectors. Additionally, the candidate should have strong project management and people management skills.

What We Look For

• Data Science & AI Expert – Expert in building and evaluating Generative AI solutions and Large Language Models (LLMs) for various use cases. Experience in developing and implementing machine learning models, including predictive, forecasting, classification, and deep learning models.
• CX Data Experience - Hands-on experience in customer behaviour analytics, marketing, commercial, web, or product analytics with core focus in customer experience. Experience in working with various data sets, including transactional/EPOS, digital, social and loyalty.
• AI Delivery Excellence – Proven experience owning workstreams including planning, execution, and successful delivery of insights or AI/ML POCs, MVPs and production grade solutions.
• Programming Experience - Skilled in using programming languages such as Python
• Cloud Expertise - Knowledge of cloud platforms and tools for data science and machine learning.
• Data Visualisation Experience - Utilise visualisation tools such as Power BI or Tableau to present data insights effectively.
• Collaborative team playe r– Collaborate with cross-functional teams to understand business challenges and create valuables products/solutions
• People Manager -People management skills, including mentoring, guiding, and developing junior team members.
• Excellent Communicato r – Ability to communicate complex ideas clearly, with excellent written and oral presentation skills, that engages internal and external audiences
• Innovative Mind - A strong interest and experience with the latest advancements in data, AI, machine learning, and data science space

It Would Be a Bonus If You Have

• Experience in primary growth sectors; CPR (Consumer Products & Retail), ETU (Energy, Utilities, and Telecommunications), and PS (Public Sector).
• Familiarity with Agentic AI development
• Familiarity with ethical considerations and best practices in AI and data science.

Need To Know

We don’t just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work.

We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements.

Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained ‘Mental Health Champions’ across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy

CSR

We’re also focused on using tech to have a positive social impact. So, we’re working to reduce our own carbon footprint and improve everyone’s access to a digital world. It’s something we’re really serious about. In fact, we were even named as one of the world’s most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you’ll join a team that does the right thing.

Whilst you will have London as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice.

We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance.

About Capgemini Invent

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.

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Why Join frog?

Since June 2021, frog is part of Capgemini Invent. frog partners with customer‑centric enterprises to drive sustainable growth, by building and orchestrating experiences at scale, while harnessing the power of data and technology. We’re inventing the future of customer experiences by delivering market‑defining business models, products, services, brand engagements and communications.

frog Data

Join our frog data team and help shape the future of data and AI consulting. We help brands unlock the value and power of data and AI – through the lense of customer experience. You’ll work at the intersection our solutions focus on CX Data and AI, strategy, activation & personalisation, analytics, insights, measurement and advanced data science, turning complex data into transformative solutions that drive real impact. If you’re passionate about using data and AI to create smarter, more human experiences, this is your opportunity to lead change and make a difference.

An Overview Of The Role

We are seeking a highly skilled Managing Consultant with hands‑on experience, including at least 1-2 years in Generative AI (Gen AI) and Large Language Models (LLM) development and evaluation. The ideal candidate will have extensive experience in one (or more) of the following areas: customer behaviour analytics, marketing, commercial, web, or product analytics, and possess domain knowledge in marketing, customer, digital, and commercial sectors. Has commercial experience including responding to RFP/RFIs, drafting SOWs, costing up engagements and client negotiation. Additionally, the candidate should have strong project management and people management skills.

What We Look For

• Data Science & AI Expert – Expert in building and evaluating Generative AI solutions and Large Language Models (LLMs) for various use cases. Experience in developing and implementing machine learning models, including predictive, forecasting, classification, and deep learning models.
• CX Data Experience - Hands‑on experience in customer behaviour analytics, marketing, commercial, web, or product analytics with core focus in customer experience. Experience in working with various data sets, including transactional/EPOS, digital, social and loyalty.
• Programming Experience - Skilled in using programming languages such as Python
• Cloud Expertise - Knowledge of cloud platforms and tools for data science and machine learning.
• Data Visualisation Experience - Utilise visualisation tools such as Power BI or Tableau to present data insights effectively.
• Strong AI Delivery Leadership – Experience leading cross‑functional teams to understand business challenges and create valuables products/solutions, including planning, execution, and successful delivery of AI/ML POCs, MVPs and production grade solutions.
• Commercial Acumen - Commercial experience including responding to RFP/RFIs, drafting SOWs, costing up engagements and client negotiation. Experience building strong relationships with senior client stakeholders to identify and execute against new sales opportunities.
• People Manager - People management skills, including mentoring, guiding, and developing team members.
• Excellent Communicator – Strong written communication, presentation and data driven storytelling skills, with the ability to communicate complex ideas clearly to senior client stakeholders
• Innovative Mind - A strong interest and experience with the latest advancements in data, AI, machine learning, and data science space

It Would Be a Bonus If You Have

• Experience in primary growth sectors; CPR (Consumer Products & Retail), ETU (Energy, Utilities, and Telecommunications), and PS (Public Sector).
• Familiarity with Agentic AI development and use cases
• Familiarity with ethical considerations and best practices in AI and data science

Need To Know

We don’t just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work.

We aim to build an environment where employees can enjoy a positive work‑life balance. We embed hybrid working in all that we do and make flexible working arrangements the day‑to‑day reality for our people. All UK employees are eligible to request flexible working arrangements.

Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained ‘Mental Health Champions’ across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy

CSR

We’re also focused on using tech to have a positive social impact. So, we’re working to reduce our own carbon footprint and improve everyone’s access to a digital world. It’s something we’re really serious about. In fact, we were even named as one of the world’s most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you’ll join a team that does the right thing.

Whilst you will have London as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice.

We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance.

About Capgemini Invent

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end‑to‑end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.

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Job Title: Senior Consultant - Data Science (Customer Data)
Salary: £60,000-£70,000 + ~£4,000 bonus
Location: Hybrid (UK-based)
Type: Permanent

About the Role

We're hiring a Senior Consultant - Data Science (Customer Data) to join a global consultancy that fuses data science, creativity, and strategy to help leading brands enhance customer engagement through intelligent data solutions. You will play a key role in delivering advanced analytics and AI‑driven insights within customer and marketing contexts. This is an exciting opportunity to combine technical excellence with consulting impact across major clients and industries.

What You'll Do

• Develop and deliver data science solutions using Python and machine learning (predictive, classification, forecasting, deep learning).
• Lead or support Generative AI / LLM projects, building or evaluating models tailored to customer or marketing applications.
• Work hands‑on with diverse data types - transactional, web, social, and loyalty data - to drive actionable insights.
• Translate analytics into business recommendations, collaborating with consultants, strategists, and data engineers.
• Engage with clients to scope, design, and deliver impactful data projects.

What You'll Bring

• 4+ years of data science or analytics experience (typically around 5 years).
• Proven track record with Generative AI and LLM‑based solutions.
• Strong proficiency in Python and machine learning techniques.
• Solid knowledge of customer or marketing analytics.
• Background in consulting, in‑house analytics, or agency environments.
• Excellent communication and problem‑solving skills.

Why You'll Love It

A collaborative, high‑impact environment bridging analytics, strategy, and design. Exposure to cutting‑edge AI work and major clients across multiple sectors. Clear career progression and professional development support. If you're passionate about applying data science and AI to real‑world customer challenges, we'd love to hear from you.

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