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Solutions Consultant - Customer Data Management
RELX INC
Posted 10 days ago
Job Viewed
Job Description
About the BusinessLexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com About our Team The Data Solutions Vertical Sales Consultant works as part of the Market Planning team and has 3 key areas of focus:
+ Supporting the sales team from a technical perspective to secure profitable enduring relationships with clients.
+ Working with internal teams to ensure client requirements are delivered efficiently.
+ Providing feedback on client requirements to shape future product developments
About the RoleReporting to the Director of Market Planning, Customer Data Solutions, and will work closely with sales, delivery and product teams. Supporting the sales team will include both new business opportunities and account development to both secure new clients, and maintain and grow relationships with existing clients.Responsibilities
+ Provide pre-sales technical expertise to the sales team and clients during the sales process
+ Collaborate with sales teams to recommend products and services to meet clients' requirements
+ Provide ongoing technical support in the early stage of customer relationship
+ Provide technical input into bid proposals, projects and technical documents within the sales process and identifies additional sales opportunities with existing customers
+ Maintain up-to-date and comprehensive knowledge of the organization's and competitors' products and/or services
Requirements
+ An inquisitive individual who is curious to understand the way things work
+ Proficient user of Microsoft Office for document writing, presentation building and reporting
+ Excellent written and verbal communication skills with the ability to engage both internal and external stakeholders
+ The ability to work independently
+ Ability and desire to learn new processes, tools, and technologies.
+ Experience in engaging with clients and delivering client facing consultancy services
+ Ideally have used data development languages such as SQL/Python/R/ECL/Java
+ Understanding of UK Data industry an advantage, but not essential
+ Experience of data management / data processing / data manipulation an advantage
Learn more about the LexisNexis Risk team and how we work here ( are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1- .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
+ Supporting the sales team from a technical perspective to secure profitable enduring relationships with clients.
+ Working with internal teams to ensure client requirements are delivered efficiently.
+ Providing feedback on client requirements to shape future product developments
About the RoleReporting to the Director of Market Planning, Customer Data Solutions, and will work closely with sales, delivery and product teams. Supporting the sales team will include both new business opportunities and account development to both secure new clients, and maintain and grow relationships with existing clients.Responsibilities
+ Provide pre-sales technical expertise to the sales team and clients during the sales process
+ Collaborate with sales teams to recommend products and services to meet clients' requirements
+ Provide ongoing technical support in the early stage of customer relationship
+ Provide technical input into bid proposals, projects and technical documents within the sales process and identifies additional sales opportunities with existing customers
+ Maintain up-to-date and comprehensive knowledge of the organization's and competitors' products and/or services
Requirements
+ An inquisitive individual who is curious to understand the way things work
+ Proficient user of Microsoft Office for document writing, presentation building and reporting
+ Excellent written and verbal communication skills with the ability to engage both internal and external stakeholders
+ The ability to work independently
+ Ability and desire to learn new processes, tools, and technologies.
+ Experience in engaging with clients and delivering client facing consultancy services
+ Ideally have used data development languages such as SQL/Python/R/ECL/Java
+ Understanding of UK Data industry an advantage, but not essential
+ Experience of data management / data processing / data manipulation an advantage
Learn more about the LexisNexis Risk team and how we work here ( are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1- .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
This advertiser has chosen not to accept applicants from your region.
0
Director, Customer Data Intelligence
S&P Global
Posted 10 days ago
Job Viewed
Job Description
**About the Role:**
**Grade Level (for internal use):**
12
**Director, Customer Data Intelligence**
**The Team:**
The Customer Data Intelligence Director is a pivotal role within S&P Global, reporting directly to the Head of Enterprise Marketing Strategy and Demand Generation. This position serves as the central authority on customer intelligence, focusing on behavior, persona, and engagement. By partnering across the Chief Client Office, divisional, and technology teams, the role is responsible for building a unified view of customer and account engagement across all S&P Global divisions and touchpoints. The emphasis is on behavioral engagement data to provide a comprehensive view of the customer journey.
**Responsibilities and Impact:**
+ Lead the development of a unified customer intelligence framework, integrating data from various divisions and platforms into a single customer view.
+ Create actionable insights by analyzing customer behaviors, preferences, and engagement patterns across digital, event, content, and sales channels.
+ Define and refine Ideal Customer Profiles (ICPs) for enterprise and segment-specific use cases.
+ Partner with digital experience, campaign, and ABM teams to deliver high-impact personalization strategies informed by intelligence outputs.
+ Lead the implementation of digital listening posts to track key customer signals across the journey.
+ Collaborate with data and analytics teams to evolve data models, taxonomies, and analytical capabilities that support segmentation and predictive scoring.
+ Act as the voice of the customer across strategic marketing initiatives, bringing behavioral insights into content, channel, and journey planning.
+ Ensure data governance, compliance, and ethical standards are embedded into all intelligence practices.
+ Serve as a key partner to marketing operations and MarTech teams to align data architecture and reporting tools with business goals.
**What We're Looking For:**
**Basic Required Qualifications:**
+ Bachelor's degree in Data Science, Marketing, Business, or a related field required; advanced degree (e.g., MS in Analytics) preferred.
+ 10+ years of experience in marketing roles, including customer insights, data strategy, marketing analytics, or customer intelligence roles.
+ Proven experience leading cross-functional initiatives to synthesize and activate customer data at scale.
+ Deep expertise in segmentation, behavior modeling, customer journey mapping, and insight storytelling.
+ Hands-on experience with CDPs, analytics platforms, CRM, and business intelligence tools.
+ Strong stakeholder engagement skills, with the ability to translate data into strategic recommendations.
+ Strong understanding of data privacy, governance, and ethical use of customer data.
**Additional Preferred Qualifications:**
+ Strong collaboration experience with data enablement, architecture, and governance teams to ensure data readiness for customer intelligence initiatives.
+ Experience partnering with revenue impact modeling teams to align customer engagement insights with predictive revenue outcomes.
+ Experience in B2B enterprise environments, especially across complex customer ecosystems.
+ Familiarity with tools such as Adobe Real-Time CDP, Adobe Analytics, Salesforce, and Power BI.
+ Exposure to account-based marketing, experience design, and omnichannel engagement strategies.
**What's In It For** **You?**
**Our Purpose:**
Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world.
Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.
**Our People:**
We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.
From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.
**Our Values:**
**Integrity, Discovery, Partnership**
At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of **integrity** in all we do, bring a spirit of **discovery** to our work, and collaborate in close **partnership** with each other and our customers to achieve shared goals.
**Benefits:**
We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global.
Our benefits include:
+ Health & Wellness: Health care coverage designed for the mind and body.
+ Flexible Downtime: Generous time off helps keep you energized for your time on.
+ Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
+ Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
+ Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
+ Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference.
For more information on benefits by country visit: Hiring and Opportunity at S&P Global:**
At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.
**Recruitment Fraud Alert:**
If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, "pre-employment training" or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here ( .
---
**Equal Opportunity Employer**
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability, please send an email to:? ?and your request will be forwarded to the appropriate person?
**US Candidates Only:** The EEO is the Law Poster ? describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - - Middle Management (EEO Job Group) (inactive), 10 - Officials or Managers (EEO-2 Job Categories-United States of America), MRKTNG103.2 - Middle Management Tier II (EEO Job Group)
**Job ID:** 316309
**Posted On:** 2025-06-29
**Location:** London, United Kingdom
**Grade Level (for internal use):**
12
**Director, Customer Data Intelligence**
**The Team:**
The Customer Data Intelligence Director is a pivotal role within S&P Global, reporting directly to the Head of Enterprise Marketing Strategy and Demand Generation. This position serves as the central authority on customer intelligence, focusing on behavior, persona, and engagement. By partnering across the Chief Client Office, divisional, and technology teams, the role is responsible for building a unified view of customer and account engagement across all S&P Global divisions and touchpoints. The emphasis is on behavioral engagement data to provide a comprehensive view of the customer journey.
**Responsibilities and Impact:**
+ Lead the development of a unified customer intelligence framework, integrating data from various divisions and platforms into a single customer view.
+ Create actionable insights by analyzing customer behaviors, preferences, and engagement patterns across digital, event, content, and sales channels.
+ Define and refine Ideal Customer Profiles (ICPs) for enterprise and segment-specific use cases.
+ Partner with digital experience, campaign, and ABM teams to deliver high-impact personalization strategies informed by intelligence outputs.
+ Lead the implementation of digital listening posts to track key customer signals across the journey.
+ Collaborate with data and analytics teams to evolve data models, taxonomies, and analytical capabilities that support segmentation and predictive scoring.
+ Act as the voice of the customer across strategic marketing initiatives, bringing behavioral insights into content, channel, and journey planning.
+ Ensure data governance, compliance, and ethical standards are embedded into all intelligence practices.
+ Serve as a key partner to marketing operations and MarTech teams to align data architecture and reporting tools with business goals.
**What We're Looking For:**
**Basic Required Qualifications:**
+ Bachelor's degree in Data Science, Marketing, Business, or a related field required; advanced degree (e.g., MS in Analytics) preferred.
+ 10+ years of experience in marketing roles, including customer insights, data strategy, marketing analytics, or customer intelligence roles.
+ Proven experience leading cross-functional initiatives to synthesize and activate customer data at scale.
+ Deep expertise in segmentation, behavior modeling, customer journey mapping, and insight storytelling.
+ Hands-on experience with CDPs, analytics platforms, CRM, and business intelligence tools.
+ Strong stakeholder engagement skills, with the ability to translate data into strategic recommendations.
+ Strong understanding of data privacy, governance, and ethical use of customer data.
**Additional Preferred Qualifications:**
+ Strong collaboration experience with data enablement, architecture, and governance teams to ensure data readiness for customer intelligence initiatives.
+ Experience partnering with revenue impact modeling teams to align customer engagement insights with predictive revenue outcomes.
+ Experience in B2B enterprise environments, especially across complex customer ecosystems.
+ Familiarity with tools such as Adobe Real-Time CDP, Adobe Analytics, Salesforce, and Power BI.
+ Exposure to account-based marketing, experience design, and omnichannel engagement strategies.
**What's In It For** **You?**
**Our Purpose:**
Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world.
Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.
**Our People:**
We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.
From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.
**Our Values:**
**Integrity, Discovery, Partnership**
At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of **integrity** in all we do, bring a spirit of **discovery** to our work, and collaborate in close **partnership** with each other and our customers to achieve shared goals.
**Benefits:**
We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global.
Our benefits include:
+ Health & Wellness: Health care coverage designed for the mind and body.
+ Flexible Downtime: Generous time off helps keep you energized for your time on.
+ Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
+ Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
+ Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
+ Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference.
For more information on benefits by country visit: Hiring and Opportunity at S&P Global:**
At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.
**Recruitment Fraud Alert:**
If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, "pre-employment training" or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here ( .
---
**Equal Opportunity Employer**
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability, please send an email to:? ?and your request will be forwarded to the appropriate person?
**US Candidates Only:** The EEO is the Law Poster ? describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - - Middle Management (EEO Job Group) (inactive), 10 - Officials or Managers (EEO-2 Job Categories-United States of America), MRKTNG103.2 - Middle Management Tier II (EEO Job Group)
**Job ID:** 316309
**Posted On:** 2025-06-29
**Location:** London, United Kingdom
This advertiser has chosen not to accept applicants from your region.
1
Director, Customer Data Intelligence
London, London
S&P Global
Posted 10 days ago
Job Viewed
Job Description
**About the Role:**
**Grade Level (for internal use):**
12
**Director, Customer Data Intelligence**
**The Team:**
The Customer Data Intelligence Director is a pivotal role within S&P Global, reporting directly to the Head of Enterprise Marketing Strategy and Demand Generation. This position serves as the central authority on customer intelligence, focusing on behavior, persona, and engagement. By partnering across the Chief Client Office, divisional, and technology teams, the role is responsible for building a unified view of customer and account engagement across all S&P Global divisions and touchpoints. The emphasis is on behavioral engagement data to provide a comprehensive view of the customer journey.
**Responsibilities and Impact:**
+ Lead the development of a unified customer intelligence framework, integrating data from various divisions and platforms into a single customer view.
+ Create actionable insights by analyzing customer behaviors, preferences, and engagement patterns across digital, event, content, and sales channels.
+ Define and refine Ideal Customer Profiles (ICPs) for enterprise and segment-specific use cases.
+ Partner with digital experience, campaign, and ABM teams to deliver high-impact personalization strategies informed by intelligence outputs.
+ Lead the implementation of digital listening posts to track key customer signals across the journey.
+ Collaborate with data and analytics teams to evolve data models, taxonomies, and analytical capabilities that support segmentation and predictive scoring.
+ Act as the voice of the customer across strategic marketing initiatives, bringing behavioral insights into content, channel, and journey planning.
+ Ensure data governance, compliance, and ethical standards are embedded into all intelligence practices.
+ Serve as a key partner to marketing operations and MarTech teams to align data architecture and reporting tools with business goals.
**What We're Looking For:**
**Basic Required Qualifications:**
+ Bachelor's degree in Data Science, Marketing, Business, or a related field required; advanced degree (e.g., MS in Analytics) preferred.
+ 10+ years of experience in marketing roles, including customer insights, data strategy, marketing analytics, or customer intelligence roles.
+ Proven experience leading cross-functional initiatives to synthesize and activate customer data at scale.
+ Deep expertise in segmentation, behavior modeling, customer journey mapping, and insight storytelling.
+ Hands-on experience with CDPs, analytics platforms, CRM, and business intelligence tools.
+ Strong stakeholder engagement skills, with the ability to translate data into strategic recommendations.
+ Strong understanding of data privacy, governance, and ethical use of customer data.
**Additional Preferred Qualifications:**
+ Strong collaboration experience with data enablement, architecture, and governance teams to ensure data readiness for customer intelligence initiatives.
+ Experience partnering with revenue impact modeling teams to align customer engagement insights with predictive revenue outcomes.
+ Experience in B2B enterprise environments, especially across complex customer ecosystems.
+ Familiarity with tools such as Adobe Real-Time CDP, Adobe Analytics, Salesforce, and Power BI.
+ Exposure to account-based marketing, experience design, and omnichannel engagement strategies.
**What's In It For** **You?**
**Our Purpose:**
Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world.
Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.
**Our People:**
We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.
From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.
**Our Values:**
**Integrity, Discovery, Partnership**
At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of **integrity** in all we do, bring a spirit of **discovery** to our work, and collaborate in close **partnership** with each other and our customers to achieve shared goals.
**Benefits:**
We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global.
Our benefits include:
+ Health & Wellness: Health care coverage designed for the mind and body.
+ Flexible Downtime: Generous time off helps keep you energized for your time on.
+ Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
+ Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
+ Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
+ Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference.
For more information on benefits by country visit: Hiring and Opportunity at S&P Global:**
At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.
**Recruitment Fraud Alert:**
If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, "pre-employment training" or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here ( .
---
**Equal Opportunity Employer**
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability, please send an email to:? ?and your request will be forwarded to the appropriate person?
**US Candidates Only:** The EEO is the Law Poster ? describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - - Middle Management (EEO Job Group) (inactive), 10 - Officials or Managers (EEO-2 Job Categories-United States of America), MRKTNG103.2 - Middle Management Tier II (EEO Job Group)
**Job ID:** 316309
**Posted On:** 2025-06-29
**Location:** London, United Kingdom
**Grade Level (for internal use):**
12
**Director, Customer Data Intelligence**
**The Team:**
The Customer Data Intelligence Director is a pivotal role within S&P Global, reporting directly to the Head of Enterprise Marketing Strategy and Demand Generation. This position serves as the central authority on customer intelligence, focusing on behavior, persona, and engagement. By partnering across the Chief Client Office, divisional, and technology teams, the role is responsible for building a unified view of customer and account engagement across all S&P Global divisions and touchpoints. The emphasis is on behavioral engagement data to provide a comprehensive view of the customer journey.
**Responsibilities and Impact:**
+ Lead the development of a unified customer intelligence framework, integrating data from various divisions and platforms into a single customer view.
+ Create actionable insights by analyzing customer behaviors, preferences, and engagement patterns across digital, event, content, and sales channels.
+ Define and refine Ideal Customer Profiles (ICPs) for enterprise and segment-specific use cases.
+ Partner with digital experience, campaign, and ABM teams to deliver high-impact personalization strategies informed by intelligence outputs.
+ Lead the implementation of digital listening posts to track key customer signals across the journey.
+ Collaborate with data and analytics teams to evolve data models, taxonomies, and analytical capabilities that support segmentation and predictive scoring.
+ Act as the voice of the customer across strategic marketing initiatives, bringing behavioral insights into content, channel, and journey planning.
+ Ensure data governance, compliance, and ethical standards are embedded into all intelligence practices.
+ Serve as a key partner to marketing operations and MarTech teams to align data architecture and reporting tools with business goals.
**What We're Looking For:**
**Basic Required Qualifications:**
+ Bachelor's degree in Data Science, Marketing, Business, or a related field required; advanced degree (e.g., MS in Analytics) preferred.
+ 10+ years of experience in marketing roles, including customer insights, data strategy, marketing analytics, or customer intelligence roles.
+ Proven experience leading cross-functional initiatives to synthesize and activate customer data at scale.
+ Deep expertise in segmentation, behavior modeling, customer journey mapping, and insight storytelling.
+ Hands-on experience with CDPs, analytics platforms, CRM, and business intelligence tools.
+ Strong stakeholder engagement skills, with the ability to translate data into strategic recommendations.
+ Strong understanding of data privacy, governance, and ethical use of customer data.
**Additional Preferred Qualifications:**
+ Strong collaboration experience with data enablement, architecture, and governance teams to ensure data readiness for customer intelligence initiatives.
+ Experience partnering with revenue impact modeling teams to align customer engagement insights with predictive revenue outcomes.
+ Experience in B2B enterprise environments, especially across complex customer ecosystems.
+ Familiarity with tools such as Adobe Real-Time CDP, Adobe Analytics, Salesforce, and Power BI.
+ Exposure to account-based marketing, experience design, and omnichannel engagement strategies.
**What's In It For** **You?**
**Our Purpose:**
Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world.
Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.
**Our People:**
We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.
From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.
**Our Values:**
**Integrity, Discovery, Partnership**
At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of **integrity** in all we do, bring a spirit of **discovery** to our work, and collaborate in close **partnership** with each other and our customers to achieve shared goals.
**Benefits:**
We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global.
Our benefits include:
+ Health & Wellness: Health care coverage designed for the mind and body.
+ Flexible Downtime: Generous time off helps keep you energized for your time on.
+ Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
+ Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
+ Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
+ Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference.
For more information on benefits by country visit: Hiring and Opportunity at S&P Global:**
At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.
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If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, "pre-employment training" or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here ( .
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**Equal Opportunity Employer**
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability, please send an email to:? ?and your request will be forwarded to the appropriate person?
**US Candidates Only:** The EEO is the Law Poster ? describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - - Middle Management (EEO Job Group) (inactive), 10 - Officials or Managers (EEO-2 Job Categories-United States of America), MRKTNG103.2 - Middle Management Tier II (EEO Job Group)
**Job ID:** 316309
**Posted On:** 2025-06-29
**Location:** London, United Kingdom
This advertiser has chosen not to accept applicants from your region.
2
Digital Customer Data Engineer
CH1 Newtown, North West
Barclays Bank PLC
Posted 1 day ago
Job Viewed
Job Description
Join Barclays as a Digital Customer Data Engineer, where you'll be leading the development for a new shared data platform that is transforming howindividuals/organisations interact with the bank. Your role involves using the latest data and AI engineering skills to deliver a digital capability. As part of our team, you’ll also benefit from being part of a vast professional network, collaborating with industry mentors and experts.To be successful you should have experience with:Modern data engineering practices, inc. event-driven and data lake.Digital platform development, inc. experience developing colleague and customer facing applications.Banking software development.Deep technical awareness of cloud and data technology, such as Kafka, Data Bricks, microservices, API.Some other highly valued skills may include:Technical design: Analysis and documentation of system characteristics, inc. designing solutions to meet multi-faceted non-functional requirements.Communication Skills: Ability to clearly convey project goals to senior leadership, updates, and technical details to stakeholders at all levels, including non-technical audiences at all levels of the organisation.Formal external qualification/accreditation in Programme/Project Management discipline.You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skillsThis role will be based in our Glasgow officenPurpose of the roleTo build and maintain the systems that collect, store, process, and analyse data, such as data pipelines, data warehouses and data lakes to ensure that all data is accurate, accessible, and secure. AccountabilitiesBuild and maintenance of data architectures pipelines that enable the transfer and processing of durable, complete and consistent data.Design and implementation of data warehoused and data lakes that manage the appropriate data volumes and velocity and adhere to the required security measures.Development of processing and analysis algorithms fit for the intended data complexity and volumes.Collaboration with data scientist to build and deploy machine learning models.Vice President ExpectationsTo contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures.If managing a team, they define jobs and responsibilities, planning for the department’s future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements.If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions.Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment.Manage and mitigate risks through assessment, in support of the control and governance agenda.Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does.Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business.Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies.Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions.Adopt and include the outcomes of extensive research in problem solving processes.Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes.All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.
This advertiser has chosen not to accept applicants from your region.
3
Digital Customer Data Engineer
75009 London, London
Barclays Bank PLC
Posted 1 day ago
Job Viewed
Job Description
Join Barclays as a Digital Customer Data Engineer, where you'll be leading the development for a new shared data platform that is transforming how individuals/organisations interact with the bank. Your role involves using the latest data and AI engineering skills to deliver a digital capability. As part of our team, you’ll also benefit from being part of a vast professional network, collaborating with industry mentors and experts.To be successful you should have experience with:Modern data engineering practices, inc. event-driven and data lake.Digital platform development, inc. experience developing colleague and customer facing applications.Banking software development.Deep technical awareness of cloud and data technology, such as Kafka, Data Bricks, microservices, API.Some other highly valued skills may include:Technical design: Analysis and documentation of system characteristics, inc. designing solutions to meet multi-faceted non-functional requirements.Communication Skills: Ability to clearly convey project goals to senior leadership, updates, and technical details to stakeholders at all levels, including non-technical audiences at all levels of the organisation.Formal external qualification/accreditation in Programme/Project Management discipline.You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skillsThis role will be based in our London office.nPurpose of the roleTo build and maintain the systems that collect, store, process, and analyse data, such as data pipelines, data warehouses and data lakes to ensure that all data is accurate, accessible, and secure. AccountabilitiesBuild and maintenance of data architectures pipelines that enable the transfer and processing of durable, complete and consistent data.Design and implementation of data warehoused and data lakes that manage the appropriate data volumes and velocity and adhere to the required security measures.Development of processing and analysis algorithms fit for the intended data complexity and volumes.Collaboration with data scientist to build and deploy machine learning models.Vice President ExpectationsTo contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures.If managing a team, they define jobs and responsibilities, planning for the department’s future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements.If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions.Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment.Manage and mitigate risks through assessment, in support of the control and governance agenda.Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does.Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business.Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies.Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions.Adopt and include the outcomes of extensive research in problem solving processes.Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes.All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.
This advertiser has chosen not to accept applicants from your region.
4
Data Architect (Customer Data) (London)
CR0 Shirley, London
Lorien
Posted 2 days ago
Job Viewed
Job Description
Hybrid 3 days per week in the office (West London) 2 days remote
Please read the following job description thoroughly to ensure you are the right fit for this role before applying.My client, a global institution based in London, are seeking an experienced Data Architect who has a strong background within the customer data space.
The Data Architect will be responsible for the implementation, and management of a customer data domain within the enterprise data architecture to support organisational goals and objectives.
The ideal candidate will utilise expertise with tools such as Salesforce or other Customer Data Platforms to integrate customer-related data within the architectural framework.
The ideal candidate must have:
- Substantial experience as a Data Architect
- CRM experience (Salesforce ideally)
- Proven ability to design and implement domain-specific data architectures and models, including conceptual, logical, and physical designs. Experience with data modelling tools and methodologies
- Expertise in designing and managing data integration pipelines, ETL processes, and data warehousing solutions. Hands-on experience with modern tools and platforms
- Solid experience with database management systems (e.g., SQL Server, Oracle, PostgreSQL) and cloud-based data platforms (e.g., AWS, Azure, Google Cloud). Familiarity with big data technologies is an advantage
**Please apply if you have the above skill-set**
Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
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This advertiser has chosen not to accept applicants from your region.
5
Associate Director, Customer Data Analytics
London, London
Afiniti
Posted 1 day ago
Job Viewed
Job Description
About Afiniti
Afiniti's vision is to lead the contact center industry by delivering innovative AI solutions that uniquely enhance customer lifetime value and operational efficiency, earning us the trust of leading consumer companies worldwide. Over the past 16 years, Afiniti’ patented technology has paired customers and contact center agents in real-time based on how well they are likely to interact, leading to better experiences across the entire customer journey. As our products evolve, it is our mission to retain and grow revenue by creating repeatable AI-driven solutions that transition from high-touch managed services to product-led growth.
Afiniti operates throughout the world and has driven billions of dollars of precisely measurable AI value for our telecommunications, banking, insurance, healthcare, and travel customers. To learn more, visit .
About the role
Associate Director, Customer Data Analytics (Client Data Services)
Our Client Data Services (CDS) team is a hybrid team of client facing and technical data analytics experts, who act as the main technical contact with our clients. They are primarily responsible for innovative performance reporting and actionable insights, building robust client relationships and unlocking high quality data assets, to maximize the value we deliver to Afiniti and our clients.
Working within the region’s Client Data Services team, you will be a key member who enjoys rolling up their sleeves to solve complex business questions through data. You will be the main support to the Client Data Manager/Director and will be working with the client during the customer life cycle. You will be responsible for analysis and reporting, helping the supporting data team stay organized, helping to constantly update our client and internal documentation and ensure all tasks and responsibilities are tracked across all accounts.
Key Responsibilities
- Support the Global CDS team to drive the business agenda, successfully delivering on business & CDS goals
- Liaise with internal and client stakeholders, including senior and executive level, to communicate data requirements and help secure data assets from clients
- Drive excellence in reporting, data/client scoping and analytic deliverables, including supporting business cases
- Ensures quality and reliability of data obtained from clients, ensuring it contains analytics and modelling capabilities
- Responsible for performance reporting and analytics on new installations and for existing client accounts
- Ensure correct monthly billing procedure is followed across all regional accounts and invoicing is accurate and timely
- Drives and directs CDS team analysis and reporting in support of objectives and targets
- Identify business opportunities through seeking new data access in collaboration with client and internal teams
Managing the team to ensure:
- Excellent stakeholder relationships are developed internally and with clients
- There is a comprehensive onboarding, training and development program established
- We have comprehensive documentation, with regular updating of key CDS procedures and processes
- There is well defined key processes and procedures, eg data validation and reconciliation processes
- Perform other duties as assigned - prepare succinct, clear, and easy to follow documents that summarize findings and insights
Minimum Qualifications
- Bachelor's degree in computer science, Mathematics, Economics, Statistics, or related field
- 8+ years of professional experience
- Strong Proficiency in SQL, MS Office Suite, particularly Word, Excel, and PowerPoint
- Ability to work independently and collaboratively within a team
- Effectively work across various functions, levels, and disciplines
- Convey mathematical concepts meaningfully to business clients and internal team members
- Strong understanding of statistical concepts
- Strong problem-solving and critical thinking skills
- Management experience
- Demonstrated client-facing skills with the ability to manage multiple client stakeholders efficiently
- Strategic thinking and the ability to navigate complex situations effectively
- Outstanding written and verbal communication skills, with an emphasis on presentation skills
Preferred Qualifications
- Experience in a client-facing role, consulting experience preferred
- Preferable prior experience in a data-rich environment using data mining techniques and predictive analytics
- Managing and building a high-performance team and region, from senior managers to graduates
- Experience with R and Python would be beneficial
- Experience with GCP - essential
- Deep understanding of statistical concepts and how to apply this in a business context
We believe that diversity is one of our greatest strengths at Afiniti. We value and celebrate the unique backgrounds, perspectives, and experiences of our global team.
Afiniti is committed to providing equal employment opportunities to all individuals regardless of age, disability, gender identity or expression, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.
We ensure fair treatment in every aspect of employment, including recruitment, hiring, compensation, promotion, and career development. We uphold all relevant employment and equality laws in the regions where we operate and are committed to building an inclusive and respectful workplace for everyone.
This advertiser has chosen not to accept applicants from your region.
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6
Associate Director, Customer Data Analytics
Afiniti
Posted 1 day ago
Job Viewed
Job Description
About Afiniti
Afiniti's vision is to lead the contact center industry by delivering innovative AI solutions that uniquely enhance customer lifetime value and operational efficiency, earning us the trust of leading consumer companies worldwide. Over the past 16 years, Afiniti’ patented technology has paired customers and contact center agents in real-time based on how well they are likely to interact, leading to better experiences across the entire customer journey. As our products evolve, it is our mission to retain and grow revenue by creating repeatable AI-driven solutions that transition from high-touch managed services to product-led growth.
Afiniti operates throughout the world and has driven billions of dollars of precisely measurable AI value for our telecommunications, banking, insurance, healthcare, and travel customers. To learn more, visit .
About the role
Associate Director, Customer Data Analytics (Client Data Services)
Our Client Data Services (CDS) team is a hybrid team of client facing and technical data analytics experts, who act as the main technical contact with our clients. They are primarily responsible for innovative performance reporting and actionable insights, building robust client relationships and unlocking high quality data assets, to maximize the value we deliver to Afiniti and our clients.
Working within the region’s Client Data Services team, you will be a key member who enjoys rolling up their sleeves to solve complex business questions through data. You will be the main support to the Client Data Manager/Director and will be working with the client during the customer life cycle. You will be responsible for analysis and reporting, helping the supporting data team stay organized, helping to constantly update our client and internal documentation and ensure all tasks and responsibilities are tracked across all accounts.
Key Responsibilities
- Support the Global CDS team to drive the business agenda, successfully delivering on business & CDS goals
- Liaise with internal and client stakeholders, including senior and executive level, to communicate data requirements and help secure data assets from clients
- Drive excellence in reporting, data/client scoping and analytic deliverables, including supporting business cases
- Ensures quality and reliability of data obtained from clients, ensuring it contains analytics and modelling capabilities
- Responsible for performance reporting and analytics on new installations and for existing client accounts
- Ensure correct monthly billing procedure is followed across all regional accounts and invoicing is accurate and timely
- Drives and directs CDS team analysis and reporting in support of objectives and targets
- Identify business opportunities through seeking new data access in collaboration with client and internal teams
Managing the team to ensure:
- Excellent stakeholder relationships are developed internally and with clients
- There is a comprehensive onboarding, training and development program established
- We have comprehensive documentation, with regular updating of key CDS procedures and processes
- There is well defined key processes and procedures, eg data validation and reconciliation processes
- Perform other duties as assigned - prepare succinct, clear, and easy to follow documents that summarize findings and insights
Minimum Qualifications
- Bachelor's degree in computer science, Mathematics, Economics, Statistics, or related field
- 8+ years of professional experience
- Strong Proficiency in SQL, MS Office Suite, particularly Word, Excel, and PowerPoint
- Ability to work independently and collaboratively within a team
- Effectively work across various functions, levels, and disciplines
- Convey mathematical concepts meaningfully to business clients and internal team members
- Strong understanding of statistical concepts
- Strong problem-solving and critical thinking skills
- Management experience
- Demonstrated client-facing skills with the ability to manage multiple client stakeholders efficiently
- Strategic thinking and the ability to navigate complex situations effectively
- Outstanding written and verbal communication skills, with an emphasis on presentation skills
Preferred Qualifications
- Experience in a client-facing role, consulting experience preferred
- Preferable prior experience in a data-rich environment using data mining techniques and predictive analytics
- Managing and building a high-performance team and region, from senior managers to graduates
- Experience with R and Python would be beneficial
- Experience with GCP - essential
- Deep understanding of statistical concepts and how to apply this in a business context
We believe that diversity is one of our greatest strengths at Afiniti. We value and celebrate the unique backgrounds, perspectives, and experiences of our global team.
Afiniti is committed to providing equal employment opportunities to all individuals regardless of age, disability, gender identity or expression, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.
We ensure fair treatment in every aspect of employment, including recruitment, hiring, compensation, promotion, and career development. We uphold all relevant employment and equality laws in the regions where we operate and are committed to building an inclusive and respectful workplace for everyone.
This advertiser has chosen not to accept applicants from your region.
7
Data Consultant (Customer Data) - Media Agency
Silverdrum
Posted 8 days ago
Job Viewed
Job Description
Data Strategy Director – Media Agency
Are you a media-savvy data leader who thrives at the intersection of audience strategy, martech and customer insight?
This forward-thinking media agency is seeking a Data Strategy Director to lead cutting-edge customer data initiatives for some of the UK’s biggest retail brands. Sitting between strategy and activation, this role is all about turning complex data into actionable audience-first plans that drive real business outcomes.
You will have strong experience with CDP's, mar-tech platforms and a track record of advising clients across their customer data strategy to be considered.
Salary to £80,000. 3 days p/w in the London offices required.
What you’ll be doing:
- Owning and evolving audience strategy using 1st, 2nd and 3rd party data
- Collaborating with specialist media and tech teams to connect insight with activation
- Working hands-on with CDPs, DMPs, and ad/mar-tech platforms (some SQL exposure useful)
- Storytelling with data – extracting insights and shaping them into impactful strategic recommendations
- Partnering directly with clients to lead audience innovation and refresh customer engagement blueprints
What makes this role stand out:
- Work with one of the UK’s most advanced, data-mature retail advertisers
- Join a fast-growing consultancy team within the agency, blending strategy and transformation
- Exposure to a multi-brand ecosystem and the chance to shape long-term data roadmaps
About you
- Extensive experience in developing and implementing data strategies within a complex, multi-brand organisation, ideally within the retail, e-commerce, or loyalty sectors.
- A deep understanding of customer data platforms (Adobe, Salesforce etc), data management platforms (DMPs), marketing technology ecosystems, and advanced analytics tools.
- Proven ability to translate business objectives into clear and actionable data strategies.
- Strong understanding of audience segmentation methodologies, customer profiling, and data-driven marketing techniques.
- Experience in developing and implementing measurement frameworks to assess the impact of data-driven initiatives.
- Excellent communication and presentation skills, with the ability to articulate complex data concepts to both technical and non-technical audiences.
- Strong stakeholder management and influencing skills, with a proven ability to build relationships and drive consensus across diverse teams.
- A strong understanding of data privacy regulations (e.g., GDPR) and ethical data handling practices.
- A strategic thinker with a passion for leveraging data to drive customer engagement and business growth.
If you’re passionate about customer data, tech-enabled media, and creating smart, joined-up strategies, this one’s for you.
This advertiser has chosen not to accept applicants from your region.
8
Data Consultant (Customer Data) - Media Agency
London, London
Silverdrum
Posted 8 days ago
Job Viewed
Job Description
Data Strategy Director – Media Agency
Are you a media-savvy data leader who thrives at the intersection of audience strategy, martech and customer insight?
This forward-thinking media agency is seeking a Data Strategy Director to lead cutting-edge customer data initiatives for some of the UK’s biggest retail brands. Sitting between strategy and activation, this role is all about turning complex data into actionable audience-first plans that drive real business outcomes.
You will have strong experience with CDP's, mar-tech platforms and a track record of advising clients across their customer data strategy to be considered.
Salary to £80,000. 3 days p/w in the London offices required.
What you’ll be doing:
- Owning and evolving audience strategy using 1st, 2nd and 3rd party data
- Collaborating with specialist media and tech teams to connect insight with activation
- Working hands-on with CDPs, DMPs, and ad/mar-tech platforms (some SQL exposure useful)
- Storytelling with data – extracting insights and shaping them into impactful strategic recommendations
- Partnering directly with clients to lead audience innovation and refresh customer engagement blueprints
What makes this role stand out:
- Work with one of the UK’s most advanced, data-mature retail advertisers
- Join a fast-growing consultancy team within the agency, blending strategy and transformation
- Exposure to a multi-brand ecosystem and the chance to shape long-term data roadmaps
About you
- Extensive experience in developing and implementing data strategies within a complex, multi-brand organisation, ideally within the retail, e-commerce, or loyalty sectors.
- A deep understanding of customer data platforms (Adobe, Salesforce etc), data management platforms (DMPs), marketing technology ecosystems, and advanced analytics tools.
- Proven ability to translate business objectives into clear and actionable data strategies.
- Strong understanding of audience segmentation methodologies, customer profiling, and data-driven marketing techniques.
- Experience in developing and implementing measurement frameworks to assess the impact of data-driven initiatives.
- Excellent communication and presentation skills, with the ability to articulate complex data concepts to both technical and non-technical audiences.
- Strong stakeholder management and influencing skills, with a proven ability to build relationships and drive consensus across diverse teams.
- A strong understanding of data privacy regulations (e.g., GDPR) and ethical data handling practices.
- A strategic thinker with a passion for leveraging data to drive customer engagement and business growth.
If you’re passionate about customer data, tech-enabled media, and creating smart, joined-up strategies, this one’s for you.
This advertiser has chosen not to accept applicants from your region.
9