256 Customer Experience Director jobs in the United Kingdom

Director of Customer Experience

Royal College of Surgeons of England

Posted 8 days ago

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Job Description

permanent

The Royal College of Surgeons of England is a world-leading professional membership body representing tens of thousands of surgeons, dental professionals, trainees and students across the UK and internationally. We are entering an exciting new chapter of transformation as we prepare to launch a new five-year strategy, brand and website in 2026. Our ambition is to build a modern, outward-facing organisation that delivers real value for everyone it serves. Where every interaction reflects the same stands of professionalism, empathy and excellence that define our members’ work.

We are now seeking a Director of Customer Experience to lead this change. This crucial senior role will drive College-wide transformation in how we engage with our customers, reimagining the experience for everyone who connects with us, from examination candidates and members to fellows and learners. In this new role, you will lead the design and delivery of a comprehensive customer experience strategy that embeds consistency, innovation and service excellence across every touchpoint. This will include setting new standards, developing systems and process that support seamless engagement, and utilising emerging technologies and data to drive continuous improvement.

We are looking for an experienced and visionary leader who can combine strategic foresight with practical delivery. You will bring a proven track record in leading large-scale service transformation, with a clear ability to inspire teams and influence colleagues at every level, and an understanding of how to embed customer-focussed thinking across a complex organisation, using insight, innovation and automation to improve engagement and impact.

The RCS is looking for an empathetic and credible leader, committed to shaping a culture that places people at the heart of everything we do. If you share our ambition to create a world-leading, customer-focused organisation that supports the surgical profession and improves patient care for generations to come, we would love to hear from you.

For more information and to apply, please visit:

Closing date: Friday 14th November 2025

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User Experience Designer

New
London, London Accenture

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Role: UX Designer Role Location: London Salary: Competitive (based on experience) Level: CL9 – Consultant Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) and declaration of being a British passport holder with no dual nationalism at the point of application. Note: The above information relates to a specific client requirement Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. “Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us.” – Julie Sweet, Accenture CEO As a team: At Accenture we design new services that make a lasting impact by improving users' lives, making our country safer and enabling business to evolve. We are expanding the Experience Design team to deliver new digital products and experiences for users of both public and private sector clients. The Accenture Experience Design practice comprises 5 design disciplines, being User Research, Service Design, Interaction Design, Design Systems and Design Thinking. In this newly created multi-disciplinary role, we are seeking a Senior Experience designer to join our Experience Design practice supporting both existing and new client engagements, who is a user centred designer to perform user research, transform the business process into user journeys through service design, and an experienced interaction designer who understands design systems, while designing new services that demonstrate how user needs and business requirements are met. As a Experience Designer: You are strong in Service and Interaction design, with experience with performing User Research. You will deliver service blueprints, user journeys, flows, lo-fi & hi-fi prototypes, interface design, component designs, design specifications, presentations and design pitches. For this role you are: An intellectually curious, creative problem solver focused on design methodology and passionate about inclusive, accessible services for a diverse user population. Developing a deep understanding of user needs and be a champion of the benefits of being user centred, inclusive design and accessibility. Performing discoveries and are comfortable with planning, scoping, conducting, analysing and communicating findings that ground design decisions against user needs. You enjoy collaborative work in a dynamic and creative environment. You are comfortable working with the different technical experts being part of a multidisciplinary team, guiding software engineers as they build your designs. A strong desire to co-create with users and relish participation of stakeholders and the wider team and have experience leading workshops and broader inclusive design initiatives. You are great with stakeholders and are an engaging communicator, able to speak fluently to business people, designers, engineers and other stakeholders. You are comfortable working in all fidelity of design, from initial concepts to final design specifications, from the initial discovery phase through to working with developers to produce the final solution. You are UX savvy, able to craft and translate user needs into journeys and show evidence how the solutions meet the required needs with measurable value. You are comfortable working with the team reshaping user stories and defining acceptance criteria. Your design process takes a holistic approach, identifying patterns and workflows by considering the larger system. You understand graphic design and are versed in typography, application of colour theory, consistent use of branding and information hierarchy. You are also technology savvy and have a good understanding of how digital services are designed, developed and operated. You understand agile and lean practice. You are keen to be part of the team in analysis and synthesis to increase consensus and challenge assumptions. You’ll collaborate with UX researchers while also conducting your own research and evaluations to test and improve designs. Experience Experience with the design and development lifecycle, from the initial discovery phase through to working with developers to produce the final solution. You have Service Design/ UX experience including user journeys, flows, lo-fi & hi-fi designs and prototype experiences for user testing. You have experience producing component-based UI or contributed to a design system and can talk to brand values and how best to serve the needs for mobile, tablet and desktop UI, with experience designing products that meet accessibility standards. You have a minimum of 4 years’ experience in a design role at a consumer-focused company, or government body, and a degree in Design, Psychology, Human Computer Interaction, or a related field. You have a portfolio that showcases your design process and thinking. Experience working within the GDS framework and service standards is a benefit. What’s in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes up to 25 days’ vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for. About Accenture Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries — powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. With 750,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law. Closing Date for Applications 27th February 2025 Accenture reserves the right to close the role prior to this date should a suitable applicant be found.
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User Experience Designer

New
Manchester, North West Burns Sheehan

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UX Designer | B2B SaaS | Digital Platforms Role: UX Designer Location: Manchester – (largely remote monthly team meet-ups) Salary: Up to £45,000 B2B SaaS Platforms Varied, High-Impact Projects Design-Led Product Evolution We’re partnered with a leading software company building digital platforms that power pension and employee benefits solutions across the UK. They’re on a mission to become a truly UX-led product organisation, and are looking for a UX Designer to join their growing design team. You’ll work across a variety of projects - from new product launches to redesigning existing journeys and portals - and play a key role in shaping a brand-new CRM platform that’s central to their future plans. It’s a chance to work on complex, B2B SaaS products that make a real impact, while helping elevate the role of design across the business. What you’ll focus on: Leading the UX design for a brand-new CRM platform and other key product initiatives Running usability and validation testing & support from a user researcher for discovery work Presenting and defending your design decisions confidently, including to senior leadership Contributing to a design team that’s driving a shift towards more UX-led ways of working Who they’re looking for: Experience designing B2B SaaS products/working in a deisgn agency would be beneficial A portfolio showing your end-to-end process – from identifying user problems to measuring outcomes Confident communicator who can challenge assumptions and advocate for the user Experience with Figma (or willingness to learn quickly), plus tools like Zeplin, Miro and Jira Sound like a fit? Get in touch and let’s talk about the details. UX Designer | B2B SaaS | Digital Platforms
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User Experience Designer

Edinburgh, Scotland Executive Pathway

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UI/UX Designer – Product Focus Edinburgh (Hybrid) £35,000–£45,000 depending on experience I am working on a retained basis with a well-established, fast-growing Scottish tech business that combines creative design with advanced technology to produce high-quality digital content and immersive visual products for the new build housing sector. They are looking for someone who enjoys both design thinking and hands-on problem solving , someone who wants to shape how products look, feel, and work across multiple platforms. You’ll be joining a close-knit, forward-looking team where your ideas will directly influence the next generation of visual products. The Role You will take the lead on UI and UX design across a suite of innovative digital products. That means translating complex ideas into simple, elegant user experiences, collaborating with developers and product managers, and driving design from concept through to delivery. You will: Design intuitive, modern user interfaces across desktop, mobile, and tablet. Bring expertise in SaaS design and system UX for both client-facing and internal tools. Use Figma to create wireframes, prototypes, and high-fidelity visuals. Integrate AI thinking and tools into your design process, helping shape how new products use AI to improve user experience. Work in close collaboration with an international team while taking real ownership of your own projects. What You’ll Bring Proven experience designing product interfaces and UX for digital or SaaS platforms. A solid understanding of user-centred design, usability, and accessibility. Confident use of Figma (and ideally other prototyping tools). Curiosity about AI and how it can enhance both your design process and the end product. Strong communication and collaboration skills - you’ll be working directly with both creative and technical teams. Based in the UK with full right to work. Who You Are Proactive and self-motivated with a genuine enthusiasm for good design. Adaptable and comfortable in a growing SME where things move quickly. Naturally curious, collaborative, and keen to keep learning. Have full right to work in the UK ( sponsorship is not available) What’s on Offer The chance to shape the look and feel of next-generation products. Involvement in AI integration and digital innovation. A collaborative, international team culture with real autonomy. Hybrid working from their modern Edinburgh base.
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User Experience Designer

London, London Accenture

Posted today

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Job Description

Role: UX Designer Role Location: London Salary: Competitive (based on experience) Level: CL9 – Consultant Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) and declaration of being a British passport holder with no dual nationalism at the point of application. Note: The above information relates to a specific client requirement Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. “Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us.” – Julie Sweet, Accenture CEO As a team: At Accenture we design new services that make a lasting impact by improving users' lives, making our country safer and enabling business to evolve. We are expanding the Experience Design team to deliver new digital products and experiences for users of both public and private sector clients. The Accenture Experience Design practice comprises 5 design disciplines, being User Research, Service Design, Interaction Design, Design Systems and Design Thinking. In this newly created multi-disciplinary role, we are seeking a Senior Experience designer to join our Experience Design practice supporting both existing and new client engagements, who is a user centred designer to perform user research, transform the business process into user journeys through service design, and an experienced interaction designer who understands design systems, while designing new services that demonstrate how user needs and business requirements are met. As a Experience Designer: You are strong in Service and Interaction design, with experience with performing User Research. You will deliver service blueprints, user journeys, flows, lo-fi & hi-fi prototypes, interface design, component designs, design specifications, presentations and design pitches. For this role you are: An intellectually curious, creative problem solver focused on design methodology and passionate about inclusive, accessible services for a diverse user population. Developing a deep understanding of user needs and be a champion of the benefits of being user centred, inclusive design and accessibility. Performing discoveries and are comfortable with planning, scoping, conducting, analysing and communicating findings that ground design decisions against user needs. You enjoy collaborative work in a dynamic and creative environment. You are comfortable working with the different technical experts being part of a multidisciplinary team, guiding software engineers as they build your designs. A strong desire to co-create with users and relish participation of stakeholders and the wider team and have experience leading workshops and broader inclusive design initiatives. You are great with stakeholders and are an engaging communicator, able to speak fluently to business people, designers, engineers and other stakeholders. You are comfortable working in all fidelity of design, from initial concepts to final design specifications, from the initial discovery phase through to working with developers to produce the final solution. You are UX savvy, able to craft and translate user needs into journeys and show evidence how the solutions meet the required needs with measurable value. You are comfortable working with the team reshaping user stories and defining acceptance criteria. Your design process takes a holistic approach, identifying patterns and workflows by considering the larger system. You understand graphic design and are versed in typography, application of colour theory, consistent use of branding and information hierarchy. You are also technology savvy and have a good understanding of how digital services are designed, developed and operated. You understand agile and lean practice. You are keen to be part of the team in analysis and synthesis to increase consensus and challenge assumptions. You’ll collaborate with UX researchers while also conducting your own research and evaluations to test and improve designs. Experience Experience with the design and development lifecycle, from the initial discovery phase through to working with developers to produce the final solution. You have Service Design/ UX experience including user journeys, flows, lo-fi & hi-fi designs and prototype experiences for user testing. You have experience producing component-based UI or contributed to a design system and can talk to brand values and how best to serve the needs for mobile, tablet and desktop UI, with experience designing products that meet accessibility standards. You have a minimum of 4 years’ experience in a design role at a consumer-focused company, or government body, and a degree in Design, Psychology, Human Computer Interaction, or a related field. You have a portfolio that showcases your design process and thinking. Experience working within the GDS framework and service standards is a benefit. What’s in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes up to 25 days’ vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for. About Accenture Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries — powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. With 750,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law. Closing Date for Applications 27th February 2025 Accenture reserves the right to close the role prior to this date should a suitable applicant be found.
This advertiser has chosen not to accept applicants from your region.

User Experience Designer

Edinburgh, Scotland Executive Pathway

Posted today

Job Viewed

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Job Description

UI/UX Designer – Product Focus


Edinburgh (Hybrid)

 £35,000–£45,000 depending on experience


I am working on a retained basis with a well-established, fast-growing Scottish tech business that combines creative design with advanced technology to produce high-quality digital content and immersive visual products for the new build housing sector.


They are looking for someone who enjoys both design thinking and hands-on problem solving , someone who wants to shape how products look, feel, and work across multiple platforms. You’ll be joining a close-knit, forward-looking team where your ideas will directly influence the next generation of visual products.


The Role


You will take the lead on UI and UX design across a suite of innovative digital products. That means translating complex ideas into simple, elegant user experiences, collaborating with developers and product managers, and driving design from concept through to delivery.


You will:


Design intuitive, modern user interfaces across desktop, mobile, and tablet.


Bring expertise in SaaS design and system UX for both client-facing and internal tools.


Use Figma to create wireframes, prototypes, and high-fidelity visuals.


Integrate AI thinking and tools into your design process, helping shape how new products use AI to improve user experience.


Work in close collaboration with an international team while taking real ownership of your own projects.


What You’ll Bring


Proven experience designing product interfaces and UX for digital or SaaS platforms.


A solid understanding of user-centred design, usability, and accessibility.


Confident use of Figma (and ideally other prototyping tools).


Curiosity about AI and how it can enhance both your design process and the end product.


Strong communication and collaboration skills - you’ll be working directly with both creative and technical teams.


Based in the UK with full right to work.


Who You Are


Proactive and self-motivated with a genuine enthusiasm for good design.


Adaptable and comfortable in a growing SME where things move quickly.


Naturally curious, collaborative, and keen to keep learning.


Have full right to work in the UK ( sponsorship is not available)


What’s on Offer


The chance to shape the look and feel of next-generation products.


Involvement in AI integration and digital innovation.


A collaborative, international team culture with real autonomy.


Hybrid working from their modern Edinburgh base.



This advertiser has chosen not to accept applicants from your region.

User Experience Designer

Accenture

Posted today

Job Viewed

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Job Description

Role: UX Designer

Role Location: London

Salary: Competitive (based on experience)

Level: CL9 – Consultant


Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) and declaration of being a British passport holder with no dual nationalism at the point of application. Note: The above information relates to a specific client requirement


Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge.


We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too.


“Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us.” – Julie Sweet, Accenture CEO


As a team:

At Accenture we design new services that make a lasting impact by improving users' lives, making our country safer and enabling business to evolve. We are expanding the Experience Design team to deliver new digital products and experiences for users of both public and private sector clients. The Accenture Experience Design practice comprises 5 design disciplines, being User Research, Service Design, Interaction Design, Design Systems and Design Thinking.


In this newly created multi-disciplinary role, we are seeking a Senior Experience designer to join our Experience Design practice supporting both existing and new client engagements, who is a user centred designer to perform user research, transform the business process into user journeys through service design, and an experienced interaction designer who understands design systems, while designing new services that demonstrate how user needs and business requirements are met.


As a Experience Designer:

You are strong in Service and Interaction design, with experience with performing User Research. You will deliver service blueprints, user journeys, flows, lo-fi & hi-fi prototypes, interface design, component designs, design specifications, presentations and design pitches. For this role you are:

  • An intellectually curious, creative problem solver focused on design methodology and passionate about inclusive, accessible services for a diverse user population.
  • Developing a deep understanding of user needs and be a champion of the benefits of being user centred, inclusive design and accessibility.
  • Performing discoveries and are comfortable with planning, scoping, conducting, analysing and communicating findings that ground design decisions against user needs.
  • You enjoy collaborative work in a dynamic and creative environment. You are comfortable working with the different technical experts being part of a multidisciplinary team, guiding software engineers as they build your designs.
  • A strong desire to co-create with users and relish participation of stakeholders and the wider team and have experience leading workshops and broader inclusive design initiatives.
  • You are great with stakeholders and are an engaging communicator, able to speak fluently to business people, designers, engineers and other stakeholders.
  • You are comfortable working in all fidelity of design, from initial concepts to final design specifications, from the initial discovery phase through to working with developers to produce the final solution.
  • You are UX savvy, able to craft and translate user needs into journeys and show evidence how the solutions meet the required needs with measurable value. You are comfortable working with the team reshaping user stories and defining acceptance criteria.
  • Your design process takes a holistic approach, identifying patterns and workflows by considering the larger system.
  • You understand graphic design and are versed in typography, application of colour theory, consistent use of branding and information hierarchy.
  • You are also technology savvy and have a good understanding of how digital services are designed, developed and operated.
  • You understand agile and lean practice. You are keen to be part of the team in analysis and synthesis to increase consensus and challenge assumptions.
  • You’ll collaborate with UX researchers while also conducting your own research and evaluations to test and improve designs.


Experience

  • Experience with the design and development lifecycle, from the initial discovery phase through to working with developers to produce the final solution.
  • You have Service Design/ UX experience including user journeys, flows, lo-fi & hi-fi designs and prototype experiences for user testing.
  • You have experience producing component-based UI or contributed to a design system and can talk to brand values and how best to serve the needs for mobile, tablet and desktop UI, with experience designing products that meet accessibility standards.
  • You have a minimum of 4 years’ experience in a design role at a consumer-focused company, or government body, and a degree in Design, Psychology, Human Computer Interaction, or a related field.
  • You have a portfolio that showcases your design process and thinking.
  • Experience working within the GDS framework and service standards is a benefit.


What’s in it for you

At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes up to 25 days’ vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice!


Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for.


About Accenture

Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries — powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. With 750,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at


Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law.


Closing Date for Applications 27th February 2025


Accenture reserves the right to close the role prior to this date should a suitable applicant be found.

This advertiser has chosen not to accept applicants from your region.
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User Experience Designer

London, London Accenture

Posted today

Job Viewed

Tap Again To Close

Job Description

Role: UX Designer

Role Location: London

Salary: Competitive (based on experience)

Level: CL9 – Consultant


Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) and declaration of being a British passport holder with no dual nationalism at the point of application. Note: The above information relates to a specific client requirement


Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge.


We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too.


“Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us.” – Julie Sweet, Accenture CEO


As a team:

At Accenture we design new services that make a lasting impact by improving users' lives, making our country safer and enabling business to evolve. We are expanding the Experience Design team to deliver new digital products and experiences for users of both public and private sector clients. The Accenture Experience Design practice comprises 5 design disciplines, being User Research, Service Design, Interaction Design, Design Systems and Design Thinking.


In this newly created multi-disciplinary role, we are seeking a Senior Experience designer to join our Experience Design practice supporting both existing and new client engagements, who is a user centred designer to perform user research, transform the business process into user journeys through service design, and an experienced interaction designer who understands design systems, while designing new services that demonstrate how user needs and business requirements are met.


As a Experience Designer:

You are strong in Service and Interaction design, with experience with performing User Research. You will deliver service blueprints, user journeys, flows, lo-fi & hi-fi prototypes, interface design, component designs, design specifications, presentations and design pitches. For this role you are:

  • An intellectually curious, creative problem solver focused on design methodology and passionate about inclusive, accessible services for a diverse user population.
  • Developing a deep understanding of user needs and be a champion of the benefits of being user centred, inclusive design and accessibility.
  • Performing discoveries and are comfortable with planning, scoping, conducting, analysing and communicating findings that ground design decisions against user needs.
  • You enjoy collaborative work in a dynamic and creative environment. You are comfortable working with the different technical experts being part of a multidisciplinary team, guiding software engineers as they build your designs.
  • A strong desire to co-create with users and relish participation of stakeholders and the wider team and have experience leading workshops and broader inclusive design initiatives.
  • You are great with stakeholders and are an engaging communicator, able to speak fluently to business people, designers, engineers and other stakeholders.
  • You are comfortable working in all fidelity of design, from initial concepts to final design specifications, from the initial discovery phase through to working with developers to produce the final solution.
  • You are UX savvy, able to craft and translate user needs into journeys and show evidence how the solutions meet the required needs with measurable value. You are comfortable working with the team reshaping user stories and defining acceptance criteria.
  • Your design process takes a holistic approach, identifying patterns and workflows by considering the larger system.
  • You understand graphic design and are versed in typography, application of colour theory, consistent use of branding and information hierarchy.
  • You are also technology savvy and have a good understanding of how digital services are designed, developed and operated.
  • You understand agile and lean practice. You are keen to be part of the team in analysis and synthesis to increase consensus and challenge assumptions.
  • You’ll collaborate with UX researchers while also conducting your own research and evaluations to test and improve designs.


Experience

  • Experience with the design and development lifecycle, from the initial discovery phase through to working with developers to produce the final solution.
  • You have Service Design/ UX experience including user journeys, flows, lo-fi & hi-fi designs and prototype experiences for user testing.
  • You have experience producing component-based UI or contributed to a design system and can talk to brand values and how best to serve the needs for mobile, tablet and desktop UI, with experience designing products that meet accessibility standards.
  • You have a minimum of 4 years’ experience in a design role at a consumer-focused company, or government body, and a degree in Design, Psychology, Human Computer Interaction, or a related field.
  • You have a portfolio that showcases your design process and thinking.
  • Experience working within the GDS framework and service standards is a benefit.


What’s in it for you

At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes up to 25 days’ vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice!


Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for.


About Accenture

Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries — powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. With 750,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at


Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law.


Closing Date for Applications 27th February 2025


Accenture reserves the right to close the role prior to this date should a suitable applicant be found.

This advertiser has chosen not to accept applicants from your region.

User Experience Designer

Burns Sheehan

Posted today

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This advertiser has chosen not to accept applicants from your region.

User Experience Designer

New
London, London Anson McCade

Posted today

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Job Description

Junior UI/UX Designer – London (Hybrid) We’re supporting a global technology group in hiring a Junior UI/UX Designer to join their Digital Solutions team. This is an exciting opportunity to contribute to the design of innovative digital products and services across multiple industries, while learning from experienced designers and technologists. This is an entry-level role, perfect for someone passionate about user experience and digital design, eager to grow in a collaborative and forward-thinking environment. What you’ll bring: 1–3 years’ experience in user-centric design (internships, coursework, or graduate projects welcomed). Familiarity with design and prototyping tools such as Figma, Adobe XD, or Sketch . Awareness of UI design patterns and interaction design principles . Basic understanding of front-end technologies (HTML, CSS, JavaScript) a plus. Experience working in a team-based, Agile, or fast-paced environment . Knowledge of responsive design for web and mobile platforms. Enthusiasm for user research, persona development, and accessibility in design. Ideal fit: Passionate about UI/UX and eager to apply creative solutions to real-world challenges. Strong communicator, comfortable working with both technical and non-technical stakeholders. Adaptable and resilient, with a positive, problem-solving mindset . Keen to learn about emerging technologies such as IoT, hardware, and cross-platform solutions. Collaborative team player, enthusiastic about contributing to design systems and knowledge-sharing. Package & Structure: Salary: £45,000 Hybrid working model (London-based, with travel to Amersham and UK/International project sites when required). If you’re an ambitious Junior UI/UX Designer looking to elevate your career in a global, innovative environment, send your CV to to learn more – interviews are moving quickly!
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