311 Customer Intelligence jobs in the United Kingdom

Customer Insights Analyst

Up to £51,000

Hybrid - Manchester (2x days in the office)

THE COMPANY

We have partnered with a global organisation operating in the education sector to source a Customer Insights Analyst.

THE ROLE

The role involves analysing customer performance and satisfaction data to uncover trends and identify opportunities for improvement. You will assess how customers engage with products, determine which areas are most effective, and model these behaviours to enhance strategies. Additionally, you will be responsible for developing and maintaining dashboards and reports to track key learning KPIs such as engagement, success rates, and satisfaction.

SKILLS AND EXPERIENCE

SQL or Python.

Power BI or similar (Microsoft Fabrics is advantageous).

Understanding of data modelling.

Experience in the education sector is very advantageous.

APPLY

Send your CV to or apply to below to register your interest.

Description

Come build the future of entertainment with us. Are you interested in shaping the future of movies and television? Do you want to define the next generation of how and what Amazon customers are watching?



Prime Video is a premium streaming service that offers customers a vast collection of TV shows and movies - all with the ease of finding what they love to watch in one place. We offer customers thousands of popular movies and TV shows including Amazon Originals and exclusive licensed content to exciting live sports events. We also offer our members the opportunity to subscribe to add-on channels which they can cancel at anytime and to rent or buy new release movies and TV box sets on the Prime Video Store. Prime Video is a fast-paced, growth business - available in over 200 countries and territories worldwide. The team works in a dynamic environment where innovating on behalf of our customers is at the heart of everything we do. If this sounds exciting to you, please read on.



We are seeking a (Sr.) Business Intelligence Engineer (BIE) for our Prime Video Channels (Add-On) business across Europe. The team works in a dynamic environment where innovating on behalf of our customers is at the heart of everything we do. As BIE you will work closely with our business and finance teams building analytical and statistical/machine learning solutions that drive performance improvements for the business. Key focus areas will be customer insights and engagement as well as overall process optimization. You will act as a consultant to the business surfacing deep insights, providing easy to use tools for analysis and reporting as well as generating actionable learnings for the team. Data-driven decision-making is at the core of Amazonu2019s culture and this role will have a direct impact on the decisions and strategy of the Prime Video Channels across multiple territories in Europe.



Key job responsibilities

- Work with Marketing, Partner Management, Content Acquisition Management, other BIE and leadership to identify data needs and requirements

- Build mechanisms to surface knowledge and learnings about to the business

- Set up and maintain self-service infrastructure (e.g. dashboards) for the team

- Generate and present concrete and actionable insights and recommendations for leadership based on sound methodological analysis

- Proactively create new metrics that represent key inputs/outputs of the business

- Support automation processes across the team

- Lead large scale projects data and analytical projects that help scale the business across the EU, or Worldwide

- Work closely with finance team on regular analyses and reporting

Basic Qualifications

- Experience with theory and practice of design of experiments and statistical analysis of results

- Experience in scripting for automation (e.g. Python) and advanced SQL skills.

- Experience with theory and practice of information retrieval, data science, machine learning and data mining

- Experience programming to extract, transform and clean large (multi-TB) data sets

- Experience working directly with business stakeholders to translate between data and business needs

- Experience in the data/BI space

- Experience with data visualization using Tableau, Quicksight, or similar tools

Preferred Qualifications

- Experience managing, analyzing and communicating results to senior leadership

- Master's degree in statistics, data science, or an equivalent quantitative field



Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.



Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.



Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youu2019re applying in isnu2019t listed, please contact your Recruiting Partner.

Description

Come build the future of entertainment with us. Are you interested in shaping the future of movies and television? Do you want to define the next generation of how and what Amazon customers are watching?



Prime Video is a premium streaming service that offers customers a vast collection of TV shows and movies - all with the ease of finding what they love to watch in one place. We offer customers thousands of popular movies and TV shows including Amazon Originals and exclusive licensed content to exciting live sports events. We also offer our members the opportunity to subscribe to add-on channels which they can cancel at anytime and to rent or buy new release movies and TV box sets on the Prime Video Store. Prime Video is a fast-paced, growth business - available in over 200 countries and territories worldwide. The team works in a dynamic environment where innovating on behalf of our customers is at the heart of everything we do. If this sounds exciting to you, please read on.



We are seeking a (Sr.) Business Intelligence Engineer (BIE) for our Prime Video Channels (Add-On) business across Europe. The team works in a dynamic environment where innovating on behalf of our customers is at the heart of everything we do. As BIE you will work closely with our business and finance teams building analytical and statistical/machine learning solutions that drive performance improvements for the business. Key focus areas will be customer insights and engagement as well as overall process optimization. You will act as a consultant to the business surfacing deep insights, providing easy to use tools for analysis and reporting as well as generating actionable learnings for the team. Data-driven decision-making is at the core of Amazonu2019s culture and this role will have a direct impact on the decisions and strategy of the Prime Video Channels across multiple territories in Europe.



Key job responsibilities

- Work with Marketing, Partner Management, Content Acquisition Management, other BIE and leadership to identify data needs and requirements

- Build mechanisms to surface knowledge and learnings about to the business

- Set up and maintain self-service infrastructure (e.g. dashboards) for the team

- Generate and present concrete and actionable insights and recommendations for leadership based on sound methodological analysis

- Proactively create new metrics that represent key inputs/outputs of the business

- Support automation processes across the team

- Lead large scale projects data and analytical projects that help scale the business across the EU, or Worldwide

- Work closely with finance team on regular analyses and reporting

Basic Qualifications

- Experience with theory and practice of design of experiments and statistical analysis of results

- Experience in scripting for automation (e.g. Python) and advanced SQL skills.

- Experience with theory and practice of information retrieval, data science, machine learning and data mining

- Experience programming to extract, transform and clean large (multi-TB) data sets

- Experience working directly with business stakeholders to translate between data and business needs

- Experience in the data/BI space

- Experience with data visualization using Tableau, Quicksight, or similar tools

Preferred Qualifications

- Experience managing, analyzing and communicating results to senior leadership

- Master's degree in statistics, data science, or an equivalent quantitative field



Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.



Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.



Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youu2019re applying in isnu2019t listed, please contact your Recruiting Partner.

Description
Come build the future of entertainment with us. Are you interested in shaping the future of movies and television? Do you want to define the next generation of how and what Amazon customers are watching?
Prime Video is a premium streaming service that offers customers a vast collection of TV shows and movies - all with the ease of finding what they love to watch in one place. We offer customers thousands of popular movies and TV shows including Amazon Originals and exclusive licensed content to exciting live sports events. We also offer our members the opportunity to subscribe to add-on channels which they can cancel at anytime and to rent or buy new release movies and TV box sets on the Prime Video Store. Prime Video is a fast-paced, growth business - available in over 200 countries and territories worldwide. The team works in a dynamic environment where innovating on behalf of our customers is at the heart of everything we do. If this sounds exciting to you, please read on.
We are seeking a (Sr.) Business Intelligence Engineer (BIE) for our Prime Video Channels (Add-On) business across Europe. The team works in a dynamic environment where innovating on behalf of our customers is at the heart of everything we do. As BIE you will work closely with our business and finance teams building analytical and statistical/machine learning solutions that drive performance improvements for the business. Key focus areas will be customer insights and engagement as well as overall process optimization. You will act as a consultant to the business surfacing deep insights, providing easy to use tools for analysis and reporting as well as generating actionable learnings for the team. Data-driven decision-making is at the core of Amazon's culture and this role will have a direct impact on the decisions and strategy of the Prime Video Channels across multiple territories in Europe.
Key job responsibilities
- Work with Marketing, Partner Management, Content Acquisition Management, other BIE and leadership to identify data needs and requirements
- Build mechanisms to surface knowledge and learnings about to the business
- Set up and maintain self-service infrastructure (e.g. dashboards) for the team
- Generate and present concrete and actionable insights and recommendations for leadership based on sound methodological analysis
- Proactively create new metrics that represent key inputs/outputs of the business
- Support automation processes across the team
- Lead large scale projects data and analytical projects that help scale the business across the EU, or Worldwide
- Work closely with finance team on regular analyses and reporting
Basic Qualifications
- Experience with theory and practice of design of experiments and statistical analysis of results
- Experience in scripting for automation (e.g. Python) and advanced SQL skills.
- Experience with theory and practice of information retrieval, data science, machine learning and data mining
- Experience programming to extract, transform and clean large (multi-TB) data sets
- Experience working directly with business stakeholders to translate between data and business needs
- Experience in the data/BI space
- Experience with data visualization using Tableau, Quicksight, or similar tools
Preferred Qualifications
- Experience managing, analyzing and communicating results to senior leadership
- Master's degree in statistics, data science, or an equivalent quantitative field
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

GFC Financial Intelligence Unit - Detection - Customer Risk Assessment and List Management
London, United Kingdom;Chester Business Park, Chester; Dublin, Ireland; Bromley, United Kingdom
**To proceed with your application, you must be at least 18 years of age.**
Acknowledge
Refer a friend
**To proceed with your application, you must be at least 18 years of age.**
Acknowledge ( Description:**
**Job Title:** GFC Financial Intelligence Unit - Detection - Customer Risk Assessment and List Management
**Location** : London, Dublin, Chester or Bromley
**Corporate title:** Director
**Company Overview:**
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
**Responsibilities:**
+ Bringing subject matter expertise and experience in running the model, system and business operational components of our Enterprise Customer Risk Assessment and List Management functions for the Bank
+ This role will also help to specify the requirement for, and oversee the modernisation and enhancement of our CRA/LM technology, , and incorporate automation in the FIU-Detection functions and processes that support those functions
+ This job is responsible for managing, supporting, and executing our regulatory remediation efforts related to CRA/LM across all the regions including BAU processes and execution, remediation tracking, action plan closure documentation, and automation design and development
+ The role will be partnering across the Bank and Enterprise with key stakeholders and executives within the First Line Units and Regional Teams.
**What we are looking for:**
+ The right level of acumen and authority to drive the customer risk strategy, enforce upstream change requirements with partners, and drive/execute the end-to-end changes including models and technology
+ Extensive Global Banking and Global Markets risk and compliance experience at a major global bank
+ AML/financial crime regulatory and compliance experience
+ CAMS, CFE, CRCM Certification a plus
**Benefits of working at Bank of America:**
**UK**
+ Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner
+ Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons
+ 20 days of back-up childcare including access to school holiday clubs and 20 days of back-up adult care per annum
+ The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc.
+ Access to an emotional wellbeing helpline, mental health first aiders and virtual GP services.
+ Access to an Employee Assistance Program for confidential support and help for everyday matters
+ Ability to donate to charities of your choice directly through payroll and the bank will match your contribution
+ Opportunity to access our Arts & Culture corporate membership program and receive discounted entry to some of the UK's most iconic cultural institutions and exhibitions.
+ Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local community.
**Bank of America:**
Good conduct and sound judgment is crucial to our long term success. It's important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well.
We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religion or belief, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio-economic background, responsibility for dependants or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience.
We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
To view the "Know your Rights" poster, CLICK HERE ( .
View the LA County Fair Chance Ordinance ( .
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work.
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.

GFC Financial Intelligence Unit - Detection - Customer Risk Assessment and List Management
London, United Kingdom;Chester Business Park, Chester; Dublin, Ireland; Bromley, United Kingdom
**To proceed with your application, you must be at least 18 years of age.**
Acknowledge
Refer a friend
**To proceed with your application, you must be at least 18 years of age.**
Acknowledge ( Description:**
**Job Title:** GFC Financial Intelligence Unit - Detection - Customer Risk Assessment and List Management
**Location** : London, Dublin, Chester or Bromley
**Corporate title:** Director
**Company Overview:**
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
**Responsibilities:**
+ Bringing subject matter expertise and experience in running the model, system and business operational components of our Enterprise Customer Risk Assessment and List Management functions for the Bank
+ This role will also help to specify the requirement for, and oversee the modernisation and enhancement of our CRA/LM technology, , and incorporate automation in the FIU-Detection functions and processes that support those functions
+ This job is responsible for managing, supporting, and executing our regulatory remediation efforts related to CRA/LM across all the regions including BAU processes and execution, remediation tracking, action plan closure documentation, and automation design and development
+ The role will be partnering across the Bank and Enterprise with key stakeholders and executives within the First Line Units and Regional Teams.
**What we are looking for:**
+ The right level of acumen and authority to drive the customer risk strategy, enforce upstream change requirements with partners, and drive/execute the end-to-end changes including models and technology
+ Extensive Global Banking and Global Markets risk and compliance experience at a major global bank
+ AML/financial crime regulatory and compliance experience
+ CAMS, CFE, CRCM Certification a plus
**Benefits of working at Bank of America:**
**UK**
+ Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner
+ Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons
+ 20 days of back-up childcare including access to school holiday clubs and 20 days of back-up adult care per annum
+ The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc.
+ Access to an emotional wellbeing helpline, mental health first aiders and virtual GP services.
+ Access to an Employee Assistance Program for confidential support and help for everyday matters
+ Ability to donate to charities of your choice directly through payroll and the bank will match your contribution
+ Opportunity to access our Arts & Culture corporate membership program and receive discounted entry to some of the UK's most iconic cultural institutions and exhibitions.
+ Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local community.
**Bank of America:**
Good conduct and sound judgment is crucial to our long term success. It's important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well.
We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religion or belief, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio-economic background, responsibility for dependants or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience.
We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
To view the "Know your Rights" poster, CLICK HERE ( .
View the LA County Fair Chance Ordinance ( .
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work.
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.

GFC Financial Intelligence Unit - Detection - Customer Risk Assessment and List Management
London, United Kingdom;Chester Business Park, Chester; Dublin, Ireland; Bromley, United Kingdom
**To proceed with your application, you must be at least 18 years of age.**
Acknowledge
Refer a friend
**To proceed with your application, you must be at least 18 years of age.**
Acknowledge ( Description:**
**Job Title:** GFC Financial Intelligence Unit - Detection - Customer Risk Assessment and List Management
**Location** : London, Dublin, Chester or Bromley
**Corporate title:** Director
**Company Overview:**
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
**Responsibilities:**
+ Bringing subject matter expertise and experience in running the model, system and business operational components of our Enterprise Customer Risk Assessment and List Management functions for the Bank
+ This role will also help to specify the requirement for, and oversee the modernisation and enhancement of our CRA/LM technology, , and incorporate automation in the FIU-Detection functions and processes that support those functions
+ This job is responsible for managing, supporting, and executing our regulatory remediation efforts related to CRA/LM across all the regions including BAU processes and execution, remediation tracking, action plan closure documentation, and automation design and development
+ The role will be partnering across the Bank and Enterprise with key stakeholders and executives within the First Line Units and Regional Teams.
**What we are looking for:**
+ The right level of acumen and authority to drive the customer risk strategy, enforce upstream change requirements with partners, and drive/execute the end-to-end changes including models and technology
+ Extensive Global Banking and Global Markets risk and compliance experience at a major global bank
+ AML/financial crime regulatory and compliance experience
+ CAMS, CFE, CRCM Certification a plus
**Benefits of working at Bank of America:**
**UK**
+ Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner
+ Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons
+ 20 days of back-up childcare including access to school holiday clubs and 20 days of back-up adult care per annum
+ The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc.
+ Access to an emotional wellbeing helpline, mental health first aiders and virtual GP services.
+ Access to an Employee Assistance Program for confidential support and help for everyday matters
+ Ability to donate to charities of your choice directly through payroll and the bank will match your contribution
+ Opportunity to access our Arts & Culture corporate membership program and receive discounted entry to some of the UK's most iconic cultural institutions and exhibitions.
+ Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local community.
**Bank of America:**
Good conduct and sound judgment is crucial to our long term success. It's important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well.
We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religion or belief, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio-economic background, responsibility for dependants or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience.
We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
To view the "Know your Rights" poster, CLICK HERE ( .
View the LA County Fair Chance Ordinance ( .
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work.
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.