45,136 Customer Interaction jobs in the United Kingdom
Customer Interaction Advisor
Posted 4 days ago
Job Viewed
Job Description
Job Title: Customer Interaction Advisors
Location: Corby
Salary: 12.25 per hour
Job Type: Temp to Perm
Start Date: 26th August
Job Description:
We are seeking enthusiastic and experienced Customer Interaction Advisors to join our team in Corby. This is a fantastic opportunity for individuals with call centre or telephone customer service experience looking for a temp-to-perm position.
Key Responsibilities:
- Handle inbound and outbound calls professionally and efficiently.
- Provide exceptional customer service and support.
- Resolve customer inquiries and issues promptly.
- Maintain accurate records of customer interactions.
- Collaborate with team members to ensure customer satisfaction.
Requirements:
- Previous experience in a call centre or telephone customer service role.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities.
- Ability to work in a fast-paced environment.
- Proficiency in using computer systems and software.
Benefits:
- Competitive hourly rate of 12.25 rising after 12 weeks
- Opportunity for permanent employment.
- Supportive and dynamic work environment.
- Training and development opportunities.
How to Apply:
If you are passionate about customer service and meet the above requirements, we would love to hear from you!
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Customer Interaction Specialist
Posted 1 day ago
Job Viewed
Job Description
Soldo is the proactive spend management solution that frees progressive businesses to accomplish more. Over 25,000 organisations across 31 countries use Soldo to end slow, messy, and inefficient spending, bringing financial agility and control over every expense.
Soldo frees finance with a uniquely proactive approach to managing decentralised spending. By combining a powerful spend management platform, user-friendly app, and versatile payment methods, Soldo automates expense admin to eliminates the inefficiency in managing business spending.
By proactively managing decentralised spend, organisations empower employees to spend when and where it's needed, keeping productivity high while avoiding month-end surprises.
Founded in 2015 by Italian digital innovator Carlo Gualandri, Soldo is headquartered in London, with offices in Dublin, Milan, and Rome.
We’re looking for people with big ambitions, cool heads, sharp minds, and warm hearts. Come and join us as we grow together.
What's in it for you
- Private healthcare – for you and your family
- Pension scheme
- Genuine career development opportunities (we love to see you succeed) - including your own annual £500 career development budget
- Access to training and development - including a mentoring programme, workshops and the opportunity to progress onto our leadership programme
- Flexible working options, including working from home, our Marylebone office
- 60 days’ work anywhere – even outside the UK if you want
- 25 days’ off a year, plus public holidays. Plus extra days off on Christmas Eve, New Year's Eve and on your Birthday
- Up to 2 volunteering days per year
- Your own personal company Soldo card
- Employee Assistance Programme
- Tax-efficient bike-to-work scheme
The role
The Customer interaction Specialist is responsible for providing prompt, friendly, and effective assistance to customers. This includes responding to inquiries via email, chat, and phone, troubleshooting issues, and ensuring customer satisfaction. They also collaborate with other teams to resolve complex cases and contribute to improving support processes, Including financial services and first-line software support. The goal is to deliver an exceptional customer experience while maintaining high service standards.
We're looking for someone who must have:
- Excellent communication skills, with the ability to explain complex issues in simple terms.
- Strong problem-solving abilities and a "can-do" attitude.
- Ability to handle a high volume of customer inquiries while maintaining professionalism.
- Prior experience in customer service, ideally in financial services or software support.
- Basic technical troubleshooting skills or willingness to learn.
- A customer-centric approach with a strong desire to exceed customer expectations.
- Strong attention to detail and organisational skills.
Preferred Qualifications:
- Experience in a financial services or SaaS (Software as a Service) environment.
- Familiarity with financial transactions, banking, or corporate account management.
Customer Relations Executive
Posted 4 days ago
Job Viewed
Job Description
About the Role:
We are recruiting for an experienced customer-facing professional to join our clients team. In this role, you will play a key part in enhancing customer satisfaction, engagement, and retention through exceptional relationship management and communication.
Key Responsibilities:
- Build and maintain strong, long-term customer relationships
- Monitor and ensure high levels of customer satisfaction
- Drive engagement with company systems and services
- Maximise customer contract lifetime through proactive support
- Lead all non-technical customer communications
- Manage the onboarding process for new clients
- Collaborate with technical teams to address customer requests
- Support the sales team in responding to new customer needs
- Coordinate with internal teams to ensure smooth order fulfilment
- Resolve customer concerns with empathy and professionalism
- Proven experience in customer service or account management
- Outstanding verbal and written communication
- Positive, energetic attitude with a customer-first mindset
- Willingness to travel occasionally for client visits
- Opportunity to grow within a fast-paced, supportive environment
- Work with a diverse and engaged customer base
- Flexible hybrid working options
Please note that we are not able to provide support with visa sponsorships and all applicants must be based in the UK and hold the valid right to work in the UK
Customer Relations Manager
Posted 4 days ago
Job Viewed
Job Description
At Hamberley, we believe that our residents deserve something 'Extra Special, Every Day'. We're seeking a Customer Relations Manager to help us achieve our goals.
At Chawley Grove, the Customer Relations Manager will lead on local networking activity in order to develop and maintain strong relationships with referral sources. Working alongside the management team, the Customer Relations Lead will ensure that occupancy and average weekly fee rates are met in line with budget expectations.
Chawley Grove, our luxury care home provides residential, dementia, and nursing care for older people, you'll be part of a team that is genuinely passionate about the health and well-being of our residents.
We offer our colleagues:
- Competitive salary and benefits package including bonus / commission. This role is paying £73500 OTE.
- 20 days holiday (plus Bank Holidays).
- A supportive and collaborative working environment.
- Opportunities for professional development and training.
- Access to high street discounts via our mobile friendly HapiApp benefits platform
- Workplace pension
- Free onsite parking available
- Unlimited Refer a Friend Bonus - up to £750 per referral - t&cs apply*
- Employee Assistance Programme, occupational health support and wellbeing services
We're looking for someone who can organise people, liaise with internal and external stakeholders at all levels, always leaving a positive and professional impression on our future residents and their families.
- Manage sales enquiries to maximise sales and occupancy of the care home.
- Host prospective customer visits, complete follow up calls, identifying key referral groups.
- Support the development of the marketing strategy to support the Group Sales Team.
- Develop and maintain a high profile within the local community to promote the care home.
- Maximise profit performance of sales to meet or exceed targets.
- Deal with all relevant admin such as effective budgetary controls and preparation of sales management reports.
- Above all, you'll be an ambassador of our brand and always show courtesy and respect to residents and relatives.
The successful applicant will have:
- Possess demonstrable experience working in a similar sales role, with healthcare industry experience.
- Sales and Customer service experience is essential in a face to face or business to customer capacity.
- Engaging stakeholder relationship skills
- Experience working with multidisciplinary teams to support project delivery.
- Be decisive, self-motivated, proactive, flexible, and adaptable.
Chawley Grove is a luxurious care home in Oxfordshire, part of the award-winning Hamberley Care Homes - offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house - where we screen classic films - to the on-site luxury spa - offering hairdressing, manicures and relaxing therapies - everything has been designed and finished with the care and attention you would expect from a 5-star hotel.
Hamberley People
We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of it!
Customer relations Advisor
Posted 4 days ago
Job Viewed
Job Description
The Role: Customer Service Advisor
Location: Hessle
Salary up to 33k plus package
Permanent position
Construction and Housing
The role
Linsco is working I with a well-established and highly reputable construction company who are looking for a n experienced Customer relations advisor to join their team on a permanent basis.
This is a fantastic opportunity that will offer a competitive salary, bonus and career progression.
- To be a proactive member of the regional Customer Care team promoting and providing a 5* customer service level within the regional operational area.
- Work in collaboration with the regional team to collate the appropriate information to provide an informed, accurate and detailed response to all customer complaints.
- Demonstrably support continuous drive to deliver 5 * customer service by championing the customer journey and actively supporting the regional sales and build teams and the wider business to meet, if not exceed, customer expectation.
- Effectively administer and manage all regional complaints in an efficient and timely manner, ensuring compliance
- Provide accurate and detailed reports on all customer complaints and their status in weekly regional meetings whilst ensuring to immediately escalate any serious concerns in a timely manner.
- Responsible for actioning and issuing all Customer Care defects received through the maintaining service level agreements.
- Monitoring and responding to all Regional Customer Care and Customer Service mailbox queries within agreed timescales.
- Providing support to the regional team in respect of all customer queries.
- Answering inbound customer calls, and ensuring all enquiries are responded to in line with SLA's, including the management of all voicemail messages
- Efficient management of the Customer Care email In-box
- Managing the customer relationship post legal completion, contacting them to understand their journey and experience, providing feedback to the regional teams, ensuring Customer First is driven throughout.
- Supporting the region in the delivery of a 5* satisfaction score
- Effective handling of all complaints in line with NHQC & Consumer Code requirements
- Acts as a brand ambassador with excellent customer service skills
- Collaborates effectively with wider Customer care team and onsite construction team
- Continuously strives to improve service provided and personal performance
- Provides accurate and reliable key customer service and other business information and at all times ensure that
- Excellent customer relationship management skills within an on-line context as well as face to face setting.
- Excellent customer service communication skills, both written and verbal.
- IT literate especially in relation to Microsoft packages (Work/Excel/PowerPoint/Outlook)
- Experience working within a customer service role.
- Strong collaborative, team working and interpersonal skills.
- A working understanding of the financial implications of the methods and sequences of build.
- Extensive product, NHQC and Customer Service experience is preferrable
Please apply with an updated CV and we will be in touch with suitable candidates
Linsco is acting as an Employment Agency in relation to this vacancy.
Customer Relations Manager
Posted 10 days ago
Job Viewed
Job Description
RCH are looking for a Customer Relations Manager to work at Manton Heights Care Centre, based in Bedford.
Responsible for ensuring occupancy targets and AWF targets are met by delivering a comprehensive Sales and Marketing plan which contains a blend of managing the care seeker journey to increase occupancy, generating good news stories to support the homes visibility and also managing the social media platform to engage with families and care seekers.
Main duties will be;
- To plan and deliver the sales & marketing strategy for the care home which will contain a blend of activity ranging from meeting and influencing partners in the community to delivering the social media strategy.
- To be responsible for inputting accurate information on Care HQ (CRM system) and to manage the care seeker journey, such as visits to the home and follow-ups. Thus, ensuring the sales cycles is achieving the required conversion rates.
- To deliver Sales & Marketing events, preparation and co-ordination of the event in-line with the Sales and Marketing Toolkit (SOP).
- Managing the move in process in conjunction with the General Manager and ensuring the process is a smooth, seamless transition from choice to move in
About You:
- Proven experience in a senior sales and marketing role within the care sector is essential
- Strong understanding of the private care market
- Exceptional leadership, communication, and relationship-building skills
- Strategic thinker with a results-driven mindset
- Willingness to travel across the specified regions
Why Join Us?
- Work with a supportive and forward-thinking team
Customer Relations Manager
Posted 8 days ago
Job Viewed
Job Description
At Hamberley, we believe that our residents deserve something 'Extra Special, Every Day'. We're seeking a Customer Relations Manager to help us achieve our goals.
At Chawley Grove, the Customer Relations Manager will lead on local networking activity in order to develop and maintain strong relationships with referral sources. Working alongside the management team, the Customer Relations Lead will ensure that occupancy and average weekly fee rates are met in line with budget expectations.
Chawley Grove, our luxury care home provides residential, dementia, and nursing care for older people, you'll be part of a team that is genuinely passionate about the health and well-being of our residents.
We offer our colleagues:
- Competitive salary and benefits package including bonus / commission. This role is paying £73500 OTE.
- 20 days holiday (plus Bank Holidays).
- A supportive and collaborative working environment.
- Opportunities for professional development and training.
- Access to high street discounts via our mobile friendly HapiApp benefits platform
- Workplace pension
- Free onsite parking available
- Unlimited Refer a Friend Bonus - up to £750 per referral - t&cs apply*
- Employee Assistance Programme, occupational health support and wellbeing services
We're looking for someone who can organise people, liaise with internal and external stakeholders at all levels, always leaving a positive and professional impression on our future residents and their families.
- Manage sales enquiries to maximise sales and occupancy of the care home.
- Host prospective customer visits, complete follow up calls, identifying key referral groups.
- Support the development of the marketing strategy to support the Group Sales Team.
- Develop and maintain a high profile within the local community to promote the care home.
- Maximise profit performance of sales to meet or exceed targets.
- Deal with all relevant admin such as effective budgetary controls and preparation of sales management reports.
- Above all, you'll be an ambassador of our brand and always show courtesy and respect to residents and relatives.
The successful applicant will have:
- Possess demonstrable experience working in a similar sales role, with healthcare industry experience.
- Sales and Customer service experience is essential in a face to face or business to customer capacity.
- Engaging stakeholder relationship skills
- Experience working with multidisciplinary teams to support project delivery.
- Be decisive, self-motivated, proactive, flexible, and adaptable.
Chawley Grove is a luxurious care home in Oxfordshire, part of the award-winning Hamberley Care Homes - offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house - where we screen classic films - to the on-site luxury spa - offering hairdressing, manicures and relaxing therapies - everything has been designed and finished with the care and attention you would expect from a 5-star hotel.
Hamberley People
We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of it!
Be The First To Know
About the latest Customer interaction Jobs in United Kingdom !
Customer relations Advisor
Posted 9 days ago
Job Viewed
Job Description
The Role: Customer Service Advisor
Location: Hessle
Salary up to 33k plus package
Permanent position
Construction and Housing
The role
Linsco is working I with a well-established and highly reputable construction company who are looking for a n experienced Customer relations advisor to join their team on a permanent basis.
This is a fantastic opportunity that will offer a competitive salary, bonus and career progression.
- To be a proactive member of the regional Customer Care team promoting and providing a 5* customer service level within the regional operational area.
- Work in collaboration with the regional team to collate the appropriate information to provide an informed, accurate and detailed response to all customer complaints.
- Demonstrably support continuous drive to deliver 5 * customer service by championing the customer journey and actively supporting the regional sales and build teams and the wider business to meet, if not exceed, customer expectation.
- Effectively administer and manage all regional complaints in an efficient and timely manner, ensuring compliance
- Provide accurate and detailed reports on all customer complaints and their status in weekly regional meetings whilst ensuring to immediately escalate any serious concerns in a timely manner.
- Responsible for actioning and issuing all Customer Care defects received through the maintaining service level agreements.
- Monitoring and responding to all Regional Customer Care and Customer Service mailbox queries within agreed timescales.
- Providing support to the regional team in respect of all customer queries.
- Answering inbound customer calls, and ensuring all enquiries are responded to in line with SLA's, including the management of all voicemail messages
- Efficient management of the Customer Care email In-box
- Managing the customer relationship post legal completion, contacting them to understand their journey and experience, providing feedback to the regional teams, ensuring Customer First is driven throughout.
- Supporting the region in the delivery of a 5* satisfaction score
- Effective handling of all complaints in line with NHQC & Consumer Code requirements
- Acts as a brand ambassador with excellent customer service skills
- Collaborates effectively with wider Customer care team and onsite construction team
- Continuously strives to improve service provided and personal performance
- Provides accurate and reliable key customer service and other business information and at all times ensure that
- Excellent customer relationship management skills within an on-line context as well as face to face setting.
- Excellent customer service communication skills, both written and verbal.
- IT literate especially in relation to Microsoft packages (Work/Excel/PowerPoint/Outlook)
- Experience working within a customer service role.
- Strong collaborative, team working and interpersonal skills.
- A working understanding of the financial implications of the methods and sequences of build.
- Extensive product, NHQC and Customer Service experience is preferrable
Please apply with an updated CV and we will be in touch with suitable candidates
Linsco is acting as an Employment Agency in relation to this vacancy.
Customer Relations Manager
Posted 13 days ago
Job Viewed
Job Description
RCH are looking for a Customer Relations Manager to work at Manton Heights Care Centre, based in Bedford.
Responsible for ensuring occupancy targets and AWF targets are met by delivering a comprehensive Sales and Marketing plan which contains a blend of managing the care seeker journey to increase occupancy, generating good news stories to support the homes visibility and also managing the social media platform to engage with families and care seekers.
Main duties will be;
- To plan and deliver the sales & marketing strategy for the care home which will contain a blend of activity ranging from meeting and influencing partners in the community to delivering the social media strategy.
- To be responsible for inputting accurate information on Care HQ (CRM system) and to manage the care seeker journey, such as visits to the home and follow-ups. Thus, ensuring the sales cycles is achieving the required conversion rates.
- To deliver Sales & Marketing events, preparation and co-ordination of the event in-line with the Sales and Marketing Toolkit (SOP).
- Managing the move in process in conjunction with the General Manager and ensuring the process is a smooth, seamless transition from choice to move in
About You:
- Proven experience in a senior sales and marketing role within the care sector is essential
- Strong understanding of the private care market
- Exceptional leadership, communication, and relationship-building skills
- Strategic thinker with a results-driven mindset
- Willingness to travel across the specified regions
Why Join Us?
- Work with a supportive and forward-thinking team
Customer Relations Assistant
Posted 2 days ago
Job Viewed
Job Description
IKEA Warrington WA5 7TY, are excited to welcome new Customer Relations Assistant's to our fantastic team!
Were looking for upbeat, quick-thinking Customer Relations Assistants who love turning challenges into great customer experiences. Whether you're helping at the checkouts, processing returns, or guiding customers through flat-pack puzzles, youll be the reason they leave with a smile. If you're .
WHJS1_UKTJ