684 Customer Needs jobs in London

About SHOPLINE:

Founded in 2013, SHOPLINE is one of Asia’s largest and fastest growing commerce Software-as-a-service and solution providers. The SHOPLINE platform offers a rich ecosystem of

technologies, resources and partners that empowers merchants to succeed. Merchants leverage SHOPLINE’s omnichannel solutions for e-commerce, social commerce and point-of-sales to sell their products and services around the world. SHOPLINE is headquartered in Singapore with about 2000 employees operating globally.

What You Will Be Doing:

• Merchant Development: Results-oriented, responsible for SaaS e-commerce platform sales in the UK and proactively identifying and acquiring potential merchants, especially enterprise-level merchants. Build and maintain a strong sales pipeline, drive merchants to open stores on Shopline, and achieve sales targets.
• Sales Material Creation: Quickly master product knowledge to independently create tailored sales materials (proposals, demos, documentation) that support deal-closing with merchants.
• Sales Project Follow-up: Take ownership and proactively advance sales projects, adjusting strategies as needed to solve challenges and remove roadblocks.
• Cross-team Collaboration: Communicate efficiently with local and remote cross-border teams to align on merchant needs and share sales data, jointly exploring sales opportunities.

Who We Are Looking For:

• Bachelor’s degree in Business, Marketing, or a related field, or equivalent professional experience.
• 4–7 years of business development or sales experience, preferably in e-commerce, B2B/B2C SaaS, or partner-driven industries.
• Must be a true hunter: able to independently close large EP deals.
• Proven ability to build and leverage an established network, with existing resources among clients or preferably partnership channels.
• Familiarity with the UK partner ecosystem and local market dynamics; experience cultivating local e-commerce networks or partnerships is a major plus.
• Proficient in product knowledge, capable of independently creating sales materials to support client engagements.
• Highly goal-oriented, data-driven, proactive, responsible, and an excellent collaborator.

About SHOPLINE:

Founded in 2013, SHOPLINE is one of Asia’s largest and fastest growing commerce Software-as-a-service and solution providers. The SHOPLINE platform offers a rich ecosystem of

technologies, resources and partners that empowers merchants to succeed. Merchants leverage SHOPLINE’s omnichannel solutions for e-commerce, social commerce and point-of-sales to sell their products and services around the world. SHOPLINE is headquartered in Singapore with about 2000 employees operating globally.

What You Will Be Doing:

• Merchant Development: Results-oriented, responsible for SaaS e-commerce platform sales in the UK and proactively identifying and acquiring potential merchants, especially enterprise-level merchants. Build and maintain a strong sales pipeline, drive merchants to open stores on Shopline, and achieve sales targets.
• Sales Material Creation: Quickly master product knowledge to independently create tailored sales materials (proposals, demos, documentation) that support deal-closing with merchants.
• Sales Project Follow-up: Take ownership and proactively advance sales projects, adjusting strategies as needed to solve challenges and remove roadblocks.
• Cross-team Collaboration: Communicate efficiently with local and remote cross-border teams to align on merchant needs and share sales data, jointly exploring sales opportunities.

Who We Are Looking For:

• Bachelor’s degree in Business, Marketing, or a related field, or equivalent professional experience.
• 4–7 years of business development or sales experience, preferably in e-commerce, B2B/B2C SaaS, or partner-driven industries.
• Must be a true hunter: able to independently close large EP deals.
• Proven ability to build and leverage an established network, with existing resources among clients or preferably partnership channels.
• Familiarity with the UK partner ecosystem and local market dynamics; experience cultivating local e-commerce networks or partnerships is a major plus.
• Proficient in product knowledge, capable of independently creating sales materials to support client engagements.
• Highly goal-oriented, data-driven, proactive, responsible, and an excellent collaborator.

We provide market-leading platform technology to the alternative investment industry. 

Access to private markets is increasing but 20th century technology cannot support or scale to meet these market demands and opportunities. Trillions of pounds of new inflows from institutional and individual investors are expected in the coming years, and the industry needs to adapt. 

At Goji we are driving the transformation of the industry. From frictionless investor onboarding, to aggregating subscriptions and making any private fund accessible, we are solving the challenges that will unlock growth for all participants in our network. 

Goji was acquired by Euroclear Group in 2022. Our shared vision is to enhance Euroclear's infrastructure with digitised private fund capabilities, creating a global network that seamlessly connects participants and catalyses their growth.

Our clients include asset managers who want to access and onboard more private fund investors, fund administrators who want to offer a private fund service that drives growth, and distributors who want low-friction access to private funds of their choice. 

We are headquartered in the UK and FCA-regulated.

Goji is looking for a Business Development Executive to join our Commercial team in London. This is an exciting opportunity to learn about private markets and the radical change happening within this trillion dollar industry. It is also an opportunity to be part of a business which is driving change across this industry whilst retaining the exciting culture of a start up.

Goji’s Commercial team is responsible for leading sales and relationship management for the business. This includes new client acquisition and achieving business targets by implementing new business development initiatives. The Commercial team leads the sales process from end-to-end, while working closely with Product and Operations teams to deliver solutions to meet our clients needs.

• The objective of this role is to support in converting leads, building pipelines and bringing new clients onboard;
• It’s all about attitude. We want someone who is keen to learn, has the desire and drive of a self-starter, and is not afraid to get things wrong;
• Having a growth mindset;
• Support building pipeline, supporting/leading on sales materials, and client pitches.

Requirements

What you’ll bring:

• 3-5 years’ relevant experience in a client facing function;
• Strong self-confidence, ability to contribute to discussion with target clients;
• Ability to manage own timeline and prioritise tasks so as to meet client/internal deadlines;
• Strong relationship management skills;
• Highly organised, ability to manage multiple projects;
• Financial services experience/Private markets knowledge
• Funds specific experience or alternatives
• Technology/SaaS experience
• Strong verbal and written English;
• MS Office skills; Excel & PowerPoint

As a company, we like to create an atmosphere where everyone can directly influence the way we work. Our values encourage curiosity, simplicity and honest communication:

• Curiosity - We seek to deeply understand challenges from multiple perspectives
• Innovation - We create pragmatic solutions that solve the challenges identified
• Commitment - We commit with passion to a decision
• Alignment - We understand our objectives and work together with the right tools to get things done
• Discipline - We stay focused, take ownership and consistently deliver against expectations

In the Commercial Team this means we:

• Ensure we deliver an exceptional experience to the client; considering their needs and how Goji can add value throughout the process;
• Work together as a team, leaving our egos at the door, to ensure we maximise our chance of success on every deal;
• Provide candid, timely feedback to one another to help us recognise our strengths and grow our skills and abilities, and;
• Have a bias to action, ensuring we remain in control of the pipeline and keep every deal moving forward.

Benefits

We’re proud to be able to offer a market-leading benefits package:

• Competitive salary
• Opt-in pension with 5% Goji contribution (3% minimum employee contribution)
• 25 days of holiday, plus 1 day for each year of service, up to 30 days
• Work from abroad allowance
• Two paid Wellbeing Days each year;
• One paid Volunteering Day per calendar year
• Enhanced maternity, paternity and adoption leave
• Private medical, including dental, optical and audiological from Vitality
• Life insurance, critical illness cover and income protection
• Cycle to work scheme
• Allowances for additional work from home equipment
• Supplementary support available for those with additional needs
• Stylish London-based office