45,511 Customer Relationships jobs in the United Kingdom

**Group Details:**
An exciting entry-level opportunity has arisen to join Tradeweb's European Client Relations Team, with a particular focus for the French region. The role is based in London. Working in a challenging and dynamic environment, you will be someone who has an interest in starting a career in financial services, who enjoys working in a team environment and is motivated to learn new things.
**Job Responsibilities:**
**Operational support to the institutional clients:**
+ Be responsible for the operational onboarding of new customers, setting up users' profiles, and adjusting users' accesses.
+ Assist in any billing or regulatory configuration on various client types and across regions.
+ Assist clients with troubleshooting around daily usage inquiries.
+ Coordinate with clients' Back and Middle offices to configure the relevant post-trade solutions, tailored to their transaction reporting and monitoring requirements.
+ Participate in client calls to discuss their workflows and expectations on our pre-trade, trading and post-trade offerings.
+ Monitor and answer any incomings on chats, emails or phone.
**Administrative support to the internal teams:**
+ Participate in building guides on new functionalities and updating current protocols to stay up-to-date with the company growth and market changes.
+ Draft summaries and sales notes after client calls or visits.
+ Actively collate clients' feedback with appropriate internal teams.
+ Provide regular monitoring and updates to the wider teams on reoccurring events and processes.
+ Communicate and coordinate with other teams in the company to help fix issues quickly, answer customers' queries and ensure any set up or update is made in a timely manner.
+ Participate in the training of new joiners and existing members of the team.
**Client Relations:**
+ Provide initial demos of the platform for new Traders or Admin users.
+ Help educate clients on how they could maximize the usage of the platform.
+ Support trading activity and ensure that clients have the necessary information to execute trades.
+ Begin to build relationships with new and existing clients.
+ Provide reliable support to the Sales team and participate in relationship management and the selling of new products/ functionalities to their clients.
+ Deliver Tradeweb's white-glove service.
**Required Qualifications:**
+ Fluency in French and English.
+ Any additional European language is beneficial.
+ Ability to work in a high-pressure, fast-paced environment
+ Good time management skills - able to work efficiently within short timeframes.
+ Technical savvy - able to use trading technology comfortably
+ Strong attention to detail - Accurate and conscientious
+ Team player - Excellent interpersonal skills - Ability to collaborate with more junior and senior people comfortably.
+ Strong independent worker - ability to take ownership & responsibility of tasks and projects with minimal involvement of other members of the team.
+ High self-motivation - always go the extra mile
+ Good knowledge of Microsoft Office (especially Outlook, Word, Excel and PPT), any additional technical skills or experiences related to data management will be beneficial.
+ Strong interest in financial markets and willingness to build knowledge across the markets offered on Tradeweb.
+ Experience or exposure to a client-focused position preferred.
**The working hours are 8am-5.30pm.**
**About Tradeweb:**
Tradeweb Markets is a world leader in the evolution of electronic trading. A fintech company serving approximately 2,500 clients - including the world's largest banks, asset managers, hedge funds, insurance companies, wealth managers and retail clients -- in more than 65 countries across the globe. Since our first trade in 1998, we have helped transform and electronify the fixed income markets. Tradeweb is a culture built on innovation, creativity and collaboration. Through a combination of very talented and driven people, innovative products and solutions, cutting-edge technology, market data, and a vast network of clients, we continue to work together to improve the way financial markets trade.
Mission: Move first and never stop. Collaborate with clients to create and build solutions that drive efficiency, connectivity, and transparency in electronic trading.
Tradeweb values diversity of culture and thought and seeks talented, qualified employees in all its operations around the world regardless of race, gender, national origin, religion, sexual orientation, disability, age or any other protected classification under country or local law.
**Private Policy Statement Link:**

Our client is a leading innovator in the beauty and wellness sector and is looking for a highly skilled and charismatic Senior Aesthetician & Client Relations Specialist to join their fully remote team. This exciting opportunity is for an individual passionate about delivering exceptional client experiences and expert skincare advice from a distance. You will be at the forefront of engaging with clients, providing personalized consultations, and guiding them through our client's product lines and virtual treatment protocols. The role requires a deep understanding of skincare science, advanced aesthetic techniques, and outstanding communication skills to build and maintain strong client relationships. Key Responsibilities:

• Conduct virtual consultations with clients to assess skin concerns and recommend personalized treatment plans and product regimens.
• Provide expert advice on skincare science, ingredients, and the effective use of aesthetic devices and products.
• Guide clients through at-home treatment protocols, ensuring proper technique and maximizing results.
• Build and nurture long-term relationships with clients, fostering loyalty and encouraging repeat business.
• Manage client inquiries and provide timely, professional responses via various communication channels (email, video calls, chat).
• Educate clients on new product launches, promotions, and wellness tips.
• Track client progress and follow up to ensure satisfaction and address any concerns.
• Collaborate with the marketing team to develop engaging content for client education and outreach.
• Stay updated on the latest trends and advancements in the beauty and wellness industry.
• Maintain accurate and confidential client records.

Qualifications:

• NVQ Level 3 or equivalent in Beauty Therapy, with specialized qualifications in advanced aesthetics.
• A minimum of 5 years of experience as an Aesthetician, with a strong focus on client consultation and care.
• Proven ability to build and maintain rapport with a diverse clientele.
• Excellent knowledge of skincare products, ingredients, and various aesthetic treatments.
• Exceptional communication, interpersonal, and active listening skills.
• Proficiency in using virtual communication tools (Zoom, Teams, etc.) and CRM systems.
• A proactive, self-motivated attitude with the ability to work independently and manage time effectively in a remote setting.
• Passion for the beauty and wellness industry and a commitment to client success.
• Experience with online sales or e-commerce platforms is a plus.

This is a unique opportunity to leverage your expertise in a remote-first environment, connecting with clients and shaping their beauty journeys. If you are passionate about skincare and client relationships, this role based in the vicinity of Newcastle upon Tyne, Tyne and Wear, UK offers an exciting career path.

Our client, a renowned leader in the beauty and wellness industry, is seeking a highly motivated and experienced Senior Spa Manager to lead their operations. This is a unique fully remote position, allowing you to manage and drive the success of their spa services from anywhere in the UK. You will be responsible for setting strategic direction, managing operational efficiency, ensuring exceptional client experiences, and overseeing staff performance. Your focus will be on optimizing remote service delivery models, developing innovative wellness programs, and driving revenue growth.

Key Responsibilities:

• Develop and implement strategic plans to enhance spa services, client satisfaction, and profitability.
• Oversee the day-to-day operations of the spa, ensuring seamless service delivery and adherence to brand standards.
• Manage and mentor a team of spa therapists and reception staff, fostering a positive and professional work environment.
• Develop and manage budgets, including revenue forecasting, expense control, and profitability analysis.
• Implement and maintain high standards of hygiene, safety, and guest experience.
• Drive sales initiatives, including promoting services, packages, and retail products.
• Manage inventory and procurement of spa supplies and equipment.
• Develop and execute marketing and promotional strategies to attract and retain clients.
• Handle client inquiries, feedback, and complaints with professionalism and efficiency.
• Stay abreast of industry trends, new treatments, and wellness technologies.
• Conduct performance reviews and provide ongoing coaching and development to staff.
• Ensure compliance with all relevant health and safety regulations.
• Analyze operational data to identify trends and opportunities for improvement.

Qualifications and Experience:

• Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• Minimum of 5-7 years of experience in spa management or a senior leadership role within the beauty and wellness sector.
• Proven track record of managing spa operations and achieving financial targets.
• Strong understanding of spa treatments, therapies, and product lines.
• Excellent customer service and client relationship management skills.
• Demonstrated leadership and team management abilities.
• Proficiency in spa management software and POS systems.
• Strong financial acumen and experience with budgeting and P&L management.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to work independently, manage time effectively, and thrive in a remote work environment.
• Passion for the beauty and wellness industry.
• Relevant certifications in beauty therapy or spa management are a plus.

This is an exciting remote opportunity based out of Leeds, West Yorkshire, UK . If you are a visionary leader passionate about wellness and client care, we encourage you to apply.

Account Management Specialist
Location: Leeds
Sector: Industrial
Salary: Up to 35k + bonus and award-winning benefits

Requirements:

• Full UK driver's license
• Access to your own vehicle

Why Join Us?

• Work alongside a passionate and supportive team
• Enjoy a competitive salary and exceptional benefits package
• Access ongoing training and professional development opportunities
• Make a meaningful impact on the lives of employees and clients

About the Role:
As an Account Management Specialist, you will manage, service, and grow both new and existing accounts, ensuring exceptional service delivery and fostering strong client relationships.

Key Responsibilities:

• Serve as the primary point of contact for client communications
• Drive account growth and deliver quality service through effective job matching and candidate preparation
• Build and maintain strong client relationships to ensure engagement and prevent account inactivity
• Collaborate on marketing efforts, including creating engaging materials for consultants
• Assist with advertising vacancies and pre-screening candidates
• Ensure compliance with all required checks and procedures
• Support the team in creating a robust candidate pipeline to drive financial success
• Take on additional duties as needed to contribute to the office's success

About You:

• Proven experience in account management, ideally within the recruitment sector and industrial field
• Strong communication, negotiation, and organisational skills
• Self-motivated, results-driven, and capable of working independently
• A commitment to delivering excellence in everything you do

Should you require any support or assistance, please contact your local Gi Group office.

Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, pledge members for Neurodiversity in business, Disability committed members, Silver status pledge members for the Armed Forces Covenant, and Bronze trail blazers for Racial Equality matters.

Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role.

We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Gi Group Privacy Statement. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group website.

Account Management Specialist - Gi Pro

Location - Leicester / Hybrid

Sector- Engineering

Salary up to 32k plus bonus and Award Winning Benefits

Must hold a full UK drivers license and have access to own vehicle

Why Join Us:

• Opportunity to work with a passionate and supportive team.
• Competitive salary and amazing benefits package.
• Ongoing training and professional development opportunities.
• Chance to make a meaningful impact in the lives of our employees and clients.

About the role:

As an Account Management Specialist you will be responsible for managing, servicing and growing both - new and existing accounts.

Key responsibilities:

Your role includes handling key client communications, driving account growth, and ensuring quality service through effective job matching and candidate preparation. Additionally, you will nurture client relationships to maintain active engagement and prevent account inactivity.

About You:

• Proven experience in account management within the recruitment sector, preferably in engineering.
• Excellent communication, negotiation, and organisational abilities.
• Self-motivated, goal-oriented, and capable of working independently.
• A results-driven mindset with a commitment to excellence.

If you are ready to embark on a rewarding career journey with Gi Group and contribute to our mission of excellence in recruitment, we want to hear from you!

Should you require any support or assistance, please contact your local Gi Group office.

Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, pledge members for Neurodiversity in business, Disability committed members, Silver status pledge members for the Armed Forces Covenant, and Bronze trail blazers for Racial Equality matters.

Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role.

We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Gi Group Privacy Statement. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group website.

Account Management Specialist
Location: Leeds
Sector: Industrial
Salary: Up to 35k + bonus and award-winning benefits

Requirements:

• Full UK driver's license
• Access to your own vehicle

Why Join Us?

• Work alongside a passionate and supportive team
• Enjoy a competitive salary and exceptional benefits package
• Access ongoing training and professional development opportunities
• Make a meaningful impact on the lives of employees and clients

About the Role:
As an Account Management Specialist, you will manage, service, and grow both new and existing accounts, ensuring exceptional service delivery and fostering strong client relationships.

Key Responsibilities:

• Serve as the primary point of contact for client communications
• Drive account growth and deliver quality service through effective job matching and candidate preparation
• Build and maintain strong client relationships to ensure engagement and prevent account inactivity
• Collaborate on marketing efforts, including creating engaging materials for consultants
• Assist with advertising vacancies and pre-screening candidates
• Ensure compliance with all required checks and procedures
• Support the team in creating a robust candidate pipeline to drive financial success
• Take on additional duties as needed to contribute to the office's success

About You:

• Proven experience in account management, ideally within the recruitment sector and industrial field
• Strong communication, negotiation, and organisational skills
• Self-motivated, results-driven, and capable of working independently
• A commitment to delivering excellence in everything you do

Should you require any support or assistance, please contact your local Gi Group office.

Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, pledge members for Neurodiversity in business, Disability committed members, Silver status pledge members for the Armed Forces Covenant, and Bronze trail blazers for Racial Equality matters.

Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role.

We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Gi Group Privacy Statement. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group website.

Account Management Specialist - Gi Pro

Location - Leicester / Hybrid

Sector- Engineering

Salary up to 32k plus bonus and Award Winning Benefits

Must hold a full UK drivers license and have access to own vehicle

Why Join Us:

• Opportunity to work with a passionate and supportive team.
• Competitive salary and amazing benefits package.
• Ongoing training and professional development opportunities.
• Chance to make a meaningful impact in the lives of our employees and clients.

About the role:

As an Account Management Specialist you will be responsible for managing, servicing and growing both - new and existing accounts.

Key responsibilities:

Your role includes handling key client communications, driving account growth, and ensuring quality service through effective job matching and candidate preparation. Additionally, you will nurture client relationships to maintain active engagement and prevent account inactivity.

About You:

• Proven experience in account management within the recruitment sector, preferably in engineering.
• Excellent communication, negotiation, and organisational abilities.
• Self-motivated, goal-oriented, and capable of working independently.
• A results-driven mindset with a commitment to excellence.

If you are ready to embark on a rewarding career journey with Gi Group and contribute to our mission of excellence in recruitment, we want to hear from you!

Should you require any support or assistance, please contact your local Gi Group office.

Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, pledge members for Neurodiversity in business, Disability committed members, Silver status pledge members for the Armed Forces Covenant, and Bronze trail blazers for Racial Equality matters.

Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role.

We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Gi Group Privacy Statement. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group website.

Account Management Lead
Location: UK Flexible Location
Salary: £49,150 to £56,108 per annum
Hours: 35 per week
Contract: x12 months Fixed Term Contract (Maternity Leave)

Could you lead a team that builds and nurtures powerful corporate partnerships - partnerships that bring humanity to the heart of business and help people in crisis, here in the UK and around the world?

Could you grow and ev.

WHJS1_UKTJ

Are you ready to open a world of opportunity in talent mobility? Our clients include some of the largest and most recognized brands in the world. They're innovators and leaders in their industries, making life-enhancing breakthroughs every day. We help them tap into those opportunities by placing their exceptional people where they need to be, anywhere in the world. When it comes to service, we set the bar for exceptional . and then we raise it with fresh ideas, leading tools and innovative approaches, and it's all grounded in our values of truth, love, and integrity. We call it People-first Mobility. We're looking for exceptional people who share those values along with our passion for delivering the highest levels of service. If that sounds like you, and if you're ready for a new career opportunity, we'd like to hear from you! Here's to the world ahead.
We are looking for a Senior Director, Account Management to drive client satisfaction for a portfolio of assigned clients. The successful candidate will demonstrate knowledge, skills and ability in managing multiple business lines and have proven capability to develop strategic account plans and drive revenue ensuring a profitable client portfolio.
Principal/Essential Duties and Responsibilities
1. Accountable for client facing strategic management of a portfolio of clients, majority of them having multiple product lines (domestic, international, household goods). Coordinates business reviews with clients, work with client to provide value added solutions to their identified goals.
2. Drive financial health of assigned clients. Identify and help drive incremental revenue/growth opportunities, including but not limited to regional expansion of services delivered, new product upsells, manage receivables, and client related travel cost.
3. Monitor and review service delivery escalations and works with appropriate parties to resolve issues to the client's satisfaction. Builds positive working relationships with operations and other client support groups to agree on root cause, develop solutions to prevent reoccurrence and determine timely client communication.
4. Documents and maintains timely and accurate client requirements and profile information. Assists with implementation of technology changes and new services for an existing client.
5. Demonstrates leadership qualities by teaching, mentoring and aiding in the development of team members and team initiatives.
6. Partners with the Global Sales team when required.
Required Skills
Required Skills
The successful candidate will have the ability to:-
· Manage a high volume and complex Client portfolio.
· Work in a Champion/Challenger model, always positioning Graebel ahead of the competition
· Create complex reports, detailed business communications, policies, process and procedures.
· Give effective presentations to management and large groups
· Calculate figures and amounts such as discounts interest, commissions, proportions and percentages.
· Work proficiently in a variety of computer based programs including but not limited to Google Workspace Suite, Microsoft Outlook, PowerPoint, Excel and Word. Ability to work within web-based applications.
Required Experience
Required Education/Experience
· Bachelor's degree in business, International Business, Management or other relevant field required. 5 years of relevant work experience acceptable in lieu of formal education.
· Minimum 7 years of professional relocation industry experience with at least 5 years of previous account management experience.