45,556 Customer Returns jobs in the United Kingdom

• Experience in a customer-facing role (mandatory);
li>Experience with SaaS (Software as a Service) solutions is a plus (not mandatory) ;
• Experience with CRM & ERP systems - Salesforce and SAP would be preferred (not mandatory) ;
• Strong communication and listening skills;
• Well-developed time management and prioritization skills;
• Structured “can-do” approach to open matters and tasks in a demanding environment;

Willingness to develop while identifying opportunities over self-reflection.

Ourclientislookingforabright,inquisitive,go-gettertojoinasuperfriendlyteambasednearReadingstation.

YouwillbeworkingwiththeinboundcallteamforthisawardwiningInsurancebusiness,offeringoutstandingcustomerservicetopolicyholdersandFinancialAdvisorsresolvingqueriesviaphone,email,webchatandpost.

Youshouldhave:

Acustomerfirstmindsetandstrongcommunicationskills

Positivity,energy,andtheabilitytomanageyourownworkload.

Teamspiritandresiliencewhendealingwithchallengingqueries.

Experienceincustomerservice.

Ourclientwilloffer

Therewillbefullin-depthtrainingpluspersonaldevelopmentiskeytothisorganisationandthereisastrongprogressionroute.

Outstandingbenefits,Hybridworking3daysintheofficeand2workingfromhome-ifyoupreferitcanbe5daysintheofficebutnotremote.

Thisrolewouldsuitentrylevelapplicantsaswellasthosewithmoreexperienceaslongasyouarekeenandenthusiastictodoagreatjob.

Applytodayforthiscareerrole

Nantwich

£25,000 - £26,000 per annum

A well-established organisation is seeking a dynamic and motivated individual to join its internal sales team. This is an excellent opportunity for someone with strong communication skills and a keen eye for detail to thrive in a fast-paced, customer-focused environment.

• Prepare accurate quotations based on customer specifications and deadlines
• Select appropriate products to meet customer requirements
• Build strong client relationships and maintain customer loyalty
• Liaise with customers, sales managers, and internal teams
• Ensure profitable sales and provide market feedback
• Use CRM, accounting, and sizing software effectively
• Ensure all product purchases comply with mandatory standards
• Identify personal training needs to support career development

• Computer literate (Microsoft Office)
• Strong communication and interpersonal skills
• Ability to manage workload and prioritise tasks
• Team player with a flexible approach
• Self-motivated and eager to learn

• Full training provided
• Supportive team environment
• Opportunity for career progression
• Competitive salary and benefits

Call Leanne (phone number removed) or email (url removed)

INDCOM

Full-time Monday to Friday 9 am - 5 pm

Location: London, Finchley

Start date: ASAP

Sectors: Customer Service, Property and Energy & Utilities

This is an exciting opportunity at a rapidly growing company. The successful candidate should be looking to expand their current knowledge and responsibilities in an inspiring and rewarding environment. The role will involve handling customer support queries by phone and email. You will be working closely with the directors of the company and be encouraged to contribute to decisions that determine the direction of its future development.

Responsibilities

• Communicate with customers via phone, email and chat
li>Provide knowledgeable answers to questions about product, pricing and availability
• Work with internal departments to resolve customer queries
• Accurate record-keeping of customer interactions

Skills/Qualifications:

• At least 1 year of relevant work experience preferred and/or a recent graduate, Upper Second or first
• Excellent phone etiquette as well as verbal, written, and interpersonal skills
• Ability to multitask, organise, prioritise work and work well under pressure
• Flexibility in a changing working environment
• IT literate and mathematically minded
• Interest in business and economics

We are looking for a hard-working individual with a desire to be empowered to grow their careers and drive the company further forward. Check out our web page.

Job Types: Full-time, Permanent, Graduate

Benefits:

• Casual dress
• Company events
• Cycle to work scheme
• Discounted or free food
• Free parking
• On-site parking
• Private medical insurance
• Sick pay

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• Bachelor's (required)

Work Location: In person

Job Type: Full-time

Pay: £28,000.00-£32,000.00 per year

Benefits:

< i>Company events
• Company pension

Experience:

• Customer service: 1 year (preferred)

• Experience in a customer-facing role (mandatory);
li>Experience with SaaS (Software as a Service) solutions is a plus (not mandatory) ;
• Experience with CRM & ERP systems - Salesforce and SAP would be preferred (not mandatory) ;
• Strong communication and listening skills;
• Well-developed time management and prioritization skills;
• Structured “can-do” approach to open matters and tasks in a demanding environment;

Willingness to develop while identifying opportunities over self-reflection.

Our client, a pioneering force in the construction technology sector, is offering an incredible opportunity for individuals passionate about making a tangible impact. Known for their innovative approach, this company leverages advanced AI technology to transform digital waste into speed and profitability, earning trust from industry leaders like Parsons and Ferrovial. They are committed to fostering professional growth by collaborating with Adoption Specialists and internal teams, along with facilitating training sessions to keep team members updated on product enhancements.

• Enjoy a hybrid work environment with two days a week in the London office, providing the flexibility to balance personal and professional commitments effectively.
• Be part of an innovative company that is trusted by industry giants, providing a rich environment for professional growth.
• Enhance your analytical and communication skills while gaining valuable knowledge in construction software.

• Deliver responsive and effective support across multiple channels, contributing to the company's commitment to excellence and building trust with each customer interaction.
• Collaborate with global customers, providing essential connections and facilitating dynamic growth opportunities in customer support functions.
• Work alongside Adoption Specialists and internal teams to stay updated on product enhancements and facilitate training sessions.

• Bachelor's degree or equivalent experience in a relevant field is preferred, offering you a strong foundation to excel in the role.
• Proven experience in customer support, service, or satisfaction roles provides an opportunity to demonstrate your skills.
• Strong analytical, problem-solving, and communication skills enable you to effectively troubleshoot issues and engage various audiences.
• Efficient organizational and time-management skills allow you to prioritize tasks effectively in a hybrid work environment.
• Knowledge of construction software or similar digital solutions is a plus, enabling you to further enhance your expertise.

Essential job functions:

• Become a technical expert of our SaaS platform and develop a deep understanding of the fleet management space;
li>Serve as Technical Customer Support professional dealing with technical matters related to SaaS (Software as a Service) fleet management products and solutions;

• Handle incoming customer requests, both from external and internal calls & emails by raising and managing cases with end-to-end accountability; this includes but is not limited to investigating & troubleshooting, analyzing, finding resolution, validating, escalating and communicating with related stakeholders;
• Actively work with other departments of Verizon Connect organization as well as deal with customers and vendors on a daily basis;
• Recognise the patterns for recurring issues and take necessary actions to achieve fastest possible resolution and assure the highest customer satisfaction level;

What we’re looking for…

The ideal candidate is a Customer Support professional with good technical skills and a clear understanding of what drives customer satisfaction.

Technical professional we are looking for should have well developed skills listed below:

• (mandatory);
• Experience with SaaS (Software as a Service) solutions is a plus (not mandatory) ;
• Experience with CRM & ERP systems - Salesforce and SAP would be preferred (not mandatory) ;
• Strong communication and listening skills;
• Well-developed time management and prioritization skills;
• Structured “can-do” approach to open matters and tasks in a demanding environment;

• Willingness to develop while identifying opportunities over self-reflection.

An excellent opportunity to join a highly skilled and busy team, working together to provide excellent customer service to new and existing customers.

Please note: This is a Fixed Term Maternity Cover Position

OPPORTUNITY HIGHLIGHTS

• Excellent Salary
• 25 Days Holiday
• Monday - Friday
• Highly successful Food Manufacturer

THE Customer Support Coordinator

Are you a detail-driven, customer-focused professional ready to make an impact.

We're looking for a Customer Support Coordinator to join our dynamic team of five, where you'll play a vital role in delivering outstanding service to our customers and ensuring smooth operations across our supply chain.

As our Customer Support Coordinator, you will:

• Be the key point of contact for customers placing orders
• Accurately process sales contracts and ensure timely delivery
• Coordinate with logistics providers to book transport and negotiate competitive rates
• Prepare shipping and export documentation
• Collaborate with our operations team to meet customer delivery expectations
• Ensure compliance with company policies and maintain accurate records
• Handle urgent order requests, manage stock holdings, and process sample orders
• Support continuous improvement in workflow and customer satisfaction

THE IDEAL CANDIDATE

• Excellent verbal and written communication skills
• Strong organisational abilities with high attention to detail
• Proficiency in Microsoft Excel (advanced level)
• Experience using CRM or ERP systems
• A proactive, adaptable team player who can also work independently
• Excellent time management and a flexible, can-do attitude

If this Customer Support Coordinator job is of interest and you would like to investigate further, apply TODAY!

"Kandhu Recruitment will consider all applications based on each candidate's suitability to the role or similar roles within the Food Sector and if we feel you are a relevant candidate we will process your application by adding you to our secure recruitment database and then contacting you to progress job opportunities further. We do not contact unsuitable applicants."

Kandhu GDPR & Privacy Policy Statement

Kandhu has fully implemented GDPR & Privacy Policies across its business and a copy of our Privacy Policy can be found by visiting our website. By applying for this role Kandhu will add your details to our database - assuming you have the right level of experience for the roles you apply for, after which we will be in touch.

Customer Support Executive
Location: Feltham Salary: 32,000 - 35,000

Are you ready to make a real impact in a fast-paced, customer-focused environment? We're looking for a proactive and driven Customer Support Executive who can ensure every order is delivered on time, in full , and to the highest standard.

In this exciting role, you'll be a key player in creating a seamless customer journey from order placement to final delivery. Working closely with Sales, Operations, Stock Control, and Transport teams, you'll ensure everything runs smoothly behind the scenes while delivering exceptional service on the front line.

If you're a natural problem solver, an excellent communicator, and thrive in a collaborative environment, this role offers a fantastic opportunity to grow and shine.

What You'll Be Doing:

• Managing day-to-day order fulfilment with precision and care
• Proactively resolving issues to keep things running smoothly
• Acting as a key point of contact for customers, ensuring a frictionless experience
• Keeping clients informed and updated with clear, timely communication
• Supporting process improvements and operational efficiency
• Building strong relationships with customers and internal teams

What You'll Need:

• A strong customer-first mindset
• Excellent communication and organisational skills
• Problem-solving ability and creative thinking
• High attention to detail and the ability to manage multiple priorities
• Good commercial awareness and team spirit
• Confident using Microsoft Office and Outlook

If you're passionate about delivering service excellence and want to be part of a supportive, high-performing team, apply now.